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Everything was great except the boarding experience. After the check in, they "packed us" in a small area, very hot there. It would be nice to be aware of this, I'd wait on the outside area

Chaos at the gate while boarding - no clear signs or announcements

I liked everything: the service, the food, the cleanness. I flew last year with Qatar Airways, so I can compare. Emirates did much better! Especially their meals and service.

Ove the A380 planes. Comfortable seats. Served great Indian food and Masala Chai!

Boarding, seats, entertainment and service were all great. The food was great except for the fact that there were too many sweet items.

Flight was pathetic, felt like a old plane was modified and brought in service. Didnt like the aircraft at all. Crew and services were good.but aircraft totally dissappointment.

Enough vegetarian food was not available on the flight for all vegetarian guests on the plane. Crew did not adequately handle this experience

Worst ever. No assistance and communication from Emirates crew. No visibility of when the flight is flying. Couldn’t understand if we can go to lounge to take rest. Emirates system at a certain point said flight is not operating and suggested to take the next flight and in few minutes it suddenly opened the gate for boarding. unsupportive and rude crew. Worst experience ever. Flight was delayed by 5 hours so need the compensation for that.

Emirates flights always nice. Service rendered by the staff is superb.I am always comfortable in Emirates flights.

Overall experience was bad , one does not expect after travelling for 14 hrs in Boing 777-300 ER to be pushed in to a craft with a extermly poor seating pitch, no room for hand baggage in the luggege bins and extermly poor service quality. This patch made my overall expereince mediocre and would definetly look for better choices when flying in or out of Delhi in future.

Boarding was a madhouse. Airport staff was completely disinterested in communicating about the delays. Never again.

Delay rushed to the next plane and bags didn’t arrive in chicago

Checking in took very long for whatever reason. Flight comfort these days is always poor so… Crew was great thought!

Everything was good, flight was smooth and on time Like service

Aircraft was new. Food so so, especially vegetarian was very disappointing.

One of the best experiences ever. Thank you to the crew.

The airline wouldn't let me take my stroller to the gate, even though the website states we can. My screen did not work. Their website also states that long flights offer wifi to be purchased. My 8.5-hour flight did not have wifi available. I pushed my call light to ask for water (I was willing to buy it). It took over an hour for them to come and they could only give me a small glass at a time. Waters were not available for purchase.

first and above all I liked the crew; everyone was one of a kind, friendly, professional, and eager to help.

Horrible trip. Plane was late , so late . the flight conditions were very uncomfortable.

I didn't understand why I couldn't do a check-in at home

The food was delicious. There has been a major improvement here in the last few years. Excellent, friendly service. An enjoyable experience.

On a more than 8 hours flight was only one meal included, which I have never experienced before. Always two meals on the overseas flight. It was very weird.

Very good seat, very comfortable, good food, and good service.

Wish that everyone would board the back of the plane first. Also let kids on first. The gate wasn’t open at arrival and we waited 45 minutes to takeoff. They made up for time in the air.

Major problems checking in at Alaska counter. They could not find our booking code because it came from Finnair.

Food was very ordinary for premium economy, very small portions.

Flight was delayed, short time connection to next flight but we make it, service was good, worth to fly just to try thair on board blueberry juce. Eccelent communication with airline.

The entertainment system did not work. And we waited 45 minutes in our seats after we landed before we got to the gate

The wine was low quality Finnair label stuff in small bottles and only one small bottle each. Embarassinng. A competing airline served me two generous glasses of a nice South African Shiraz from regular wine bottles, a Beck's beer, and a generous Dewar's White Label on the rocks. Cabin service was good and polite, plane interior was beautiful, but cramped.

Sanitizing wipes would have been great while onboarding the flight.

Boarding arrangement at Frankfurt was terribly managed with no proper guidance and the flight was parked far away from the gate. In flight entertainment device (touch screen) was not working at all throughout the flight. And on top of all this two of the checked in bags were found to be missing when we landed at Chennai. All this mismanagement at a very high fare of about $2300 per ticket is unacceptable.

Fortunately the departure was delayed as I had a tight connection and the incoming flight was delayed. The departure delay helped me to make my connection. Thankfully, my luggage also could be transferred in the same time. The aircraft had to be changed and the power outlet in my seat didn’t work. Again luckily as the flight was not full, I could move to a different seat where the power outlet was working.

Boarding was by group and we had to take the bus. There were no elevators so had to walk down the stairs. It would help to have escalators or elevators. Note I had a special needs child and the gate crew was rushing us in. The bus was full but we were packed with no seats to sit.

The food from Delhi to Frankfurt went bad or something cause I got sick after I ate the meal and felt ill the rest of my travel back to NY

Everything was on time, even though the layover in Frankfurt was 22hrs

Very friendly, service oriented and responsive crew. Very pleased with th service!

The entertainment is pretty boring. There are no new movies or TV shows from February. The food is just ok on the Atlanta to Frankfurt leg, but better on the Fra to Bengaluru leg.

Flight LH760 from Germany to New Delhi, the food was excellent, the crew was fantastic, the seats in economy are usually tight these days, so I can say that the seats were Ok, the entertainment was OK because for some reason the sound is not very clear, overall I enjoyed this flight, compared to the flight (UA 962) I took with united from San Francisco to Frankfurt in this trip, that flight was horrible. Thank you Lufthansa.

I came out early, 4 hrs before departure. The flight was changed 4 or 5 times with few minutes between new and schedule time , then 30 minutes delay, then up to 2hrs 30min delay. When I arrived in Frankfurt, no one help us to lead to the custom service. After almost 1 hour asking around then we must line up for another hour to get overnight and rebooking the next flight. We must find out how to get to the hotel by us self. The shuttle bus driver in Germany was not nice, speak German to English speaking and we must predict what she / he tried to tell us. We got up earlier and tried to not coming late to the check in and immigration procedure (we were told by the helping center that the immigration used to be over crowded) then we came there it was almost empty, then we must stay in the airport for hours not necessary. We got the coupons at the airport for compensation for waiting for delay flight for NOK 75 ( as low as 6 Euros) It is not enough to buy food at the airport price and Norwegian cost of living... How to drink a cup of cappuccino for NOK 72 when the stomach was empty for food in 16 hrs (from dinner at 6 pm the day before to 16 pm the day after) At the hotel in Frankfurt, we were offered two options spaghetti with biff or vegan food and a drink for 18 Euro. Almost 60 passenger ate the same food and I was remembered once time in former Soviet Union in 80's I travelled with Aeroflot and the passenger were stranded in the hotel for next flight and we were also offered only one choice of dinner, if we were hunger we must pay 1$ for 1 egg and another 1$ for two loaf of bread and butter. I can't believe Germany is to poor and inferior service like former USSR in 1980 decade. My good remembering of Luft Hansa disappear and changed totally by this service I got this time.

At Muchin the service woman for Lufthansa at the Airport was really horrible.

My first check in at my origin checked my visa for my international flight but it needed to be checked again. While this is understandable, I had to wait in line for 2 hours to get this second check. More agents are needed to process travel issues in Heathrow. There were times during the 2 hour wait that there was only one person servicing the long line (I don't know where the others went). There were many agents milling about but not working the desk so it seemed as if there were plenty of people at work that day. I attempted to use the automated kiosk but because I had a new visa (not one in my passport). Again, most of this was understandable travel delays but the queue processing time was just horrible.

The plane was so old, it needs to be retired! The windows were rattling we paid for premier economy and there was no footrest. Video console was so old, barely had any games for kids. Video console is very slow to react. The gaming console was broken. The foldable food table was sticky and the air hostess had a rough time opening it and closing it for us!!

Generally okay. Disappointing compared to some of their competitors. My seat hadn’t been cleaned properly which was upsetting

The map feature on the display at the seat had challenges. The biggest issue was the flight had no WIFI. Most of the smaller planes now have free WIFI. American Airlines on the flight over had WIFI you could purchase. With 8-10 hours on a single flight, the ability to do work via WIFI is essential!!

Both flights Heathrow and to SFO were delayed significantly. Walking up outside steps to aircraft with suitcase was a challenge and I am a healthy 63 year old!

The flight was great, due to the impeccable service of the British Airlines staff. This was our first time in Business Class and it was amazing. The flight was delayed over 4 hours due to mechanical issues which is our only complaint of the trip.

Our first flight was cancelled and we were rebooked on a later flight. Our second flight was delayed by 3 hours but nobody told us anything. We were just expected to wait at the gate. No notice or information. We ended up missing our next flight from London but because we booked separately British Airways won’t do anything about it even though we booked our flights with more than a 7 hour gap. We had to then rebook new flights two days later and stay longer in London.

Our trip home was uneventful, but BA misplaced/failed to deliver many bags, and one of those was ours. The other bag arrived without incident. Instead of putting the delayed bag on the next flight, BA waited for the second flight (24 hours later than our flight) and later cancelled it, so the bag remained at Heathrow. They again put it on the second flight the next day, so it arrived at our airport at 8:30pm, and they did nothing with it until the next day, arranging for it to be delivered the following day. So we arrived on a Wednesday, it's now Saturday, and they might deliver it on Sunday, but they said it could take 48 hours once the bag's picked up at the airport. BA obviously puts their customers first, delivering bags "within about a week" of travel. Nice job, BA!!

Ran out of food. Special ordered a kids meal too. Didn’t have that either which doesn’t work on a 9.5 hour flight. Only had vegetarian meals left which was tomato sauce on bread. Ran out of all soda half way through the flight. No baggage space for our carry ons. Inattentive flight attendants. My family of 4 was trapped, uncomfortable and ravenous on a 9.5 hour flight.

A perfect 2+ hour flight. No amenities, but we did not expect any.