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Cons: Late departure. Rush to connect.

Pros: Crew was fantastic.

Cons: This was the most narrow airplane seat I’ve ever experienced. So uncomfortable.

Pros: One crew member was very good but all were not very available or checking on people. I had a seat that I purchased and it was very hard to recline I only found out that it did if fact recline it the last hour to hour and a half of the trip! It was a difficult push back to get it to recline

Cons: If I knew how to recline my seat earlier. I did try several times

Pros: The space at my feet with the chair in front was a bit akward.

Cons: Not being seated next to small kids. Perhaps they should have a separate section? ;-)

Pros: Was on time! Not croweded!

Pros: blueberry juice, service and friendliness

Cons: no choice of food, little space between the seats, touchscreen and headphones didn't work, for over 8 hours flight this was significant set back

Pros: There was room available.

Cons: This was not business class!

Cons: Boarding began 25 min after the indicated time. Huge crowd of people (big Airbus 330) was standing in the corridor in some kind of disorganized manner. Priority entrance was open, but then another 20-25 min in the closed waiting area, some kind of hoarder. Only then the mixture of all passengers was let through the sleeve to the plane. Why bother about Priority? Plane arrive in NYC 35 min late. Many transit passengers worried about their connecting flights.

Cons: Seats are extremely uncomfortable..

Cons: If they use the new business class seat.

Pros: Crew was nice & didn’t wake me (but once or twice squished by me in the aisle without saying “excuse me,” which I found a bit weird). Food was good. Not too many announcements or interruptions.

Cons: I would prefer more vegetarian options for meals (one of them had only one [chicken] option, & I don’t think it was because they had run out of vegetarian food).

Pros: The food was amazing and the crew was great from Chicago to Instanbul.

Cons: Boarding seemed a bit unorganized and the crew from Instanbul to Zurich spoke very little English.

Pros: It was all fine

Cons: Really was unsure of why I had to purchase a ticket as I was able to pick my own on the way to Billund

Pros: The crew was great but the seat wasn't as comfortable and didn't have much leg room.

Pros: Service is awesome. Food is great.

Cons: People with short connection are affected by the 15 to 25 minutes delay.

Pros: The crew

Cons: Seat comfort

Pros: Crew and food.

Pros: Excellent service. Very comfortable business class seat. Arrived early

Cons: Boarding & disembarking was via bus & stairs.

Pros: Everything

Cons: Nothing

Cons: I wish to have little more room on seat for long flight.