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Top 4 airlines serving New Delhi Indira Gandhi Intl to Santo Domingo Las Americas

Scores according to KAYAK customer reviews

8.3
Emirates
Overall score based on 15,372 reviews
8.3
Boarding
8.2
Comfort
8.4
Crew
8.5
Entertainment
8.0
Food
Airline reviews

Pros: "Seat was very comfortable."
Cons: "Everything was good, one little thing, just had to wait for crew member to respond to the bell."

Cons: "I do not find anything to complain. My first choice will be Emirates."

Pros: "Flight crew were excellent."

Cons: "Best flight ever. Everything was perfect . Best crew ,"

Pros: "Good like always"
Cons: "All perfect"

Cons: "During checkin process they weighed my laptop bag along with my hand baggage a small suitcase. Laptop is considered as personal item. The combined weight exceeded 7 kg and hence I had pay for excess baggage even though my checked in Baggage were close correct 23 kg limit. This was an issue with most"

Pros: "Crew was very nice"
Cons: "Seat was very uncomfortable (in comparison to the other emirates flights I’ve taken), and the bathroom was very dirty (trash was full and towels were piled up on the sink)."

Cons: "Laptop bags are not allowed at New Delhi Airport. Only one carry on is allowed with no laptop bag. These are not Emirates policies. New Delhi airport has its own policies. Highly frustrating at that moment because these are not the baggage allowances anywhere else in the world"

Pros: "Nice and clean flight good crew"
Cons: "Nothing as such"

Cons: "Crew was a little less cooperative than my usual Emirates experiences"

Pros: "I like the dealing of staff members"
Cons: "Didn’t like behavior of Dubai airport’s staff. They were too rude and Newark wheelchairs helper were asking for too much tips. Are they allowed to ask for tips and speak rudely with senior citizens. Please give attention towards these problems"

Pros: "Good overall service."

Pros: "We liked the service that was given, the crew member was nice."
Cons: "We didn’t like how are seats were all messed up, my kids, my wife had all different seatings."

Cons: "We asked them to provide us with assistance as we had 3 infants with us but no one helped us from check in to boarding gate. Even though we called emirates customer care to afd oyr name in assistance when we booked the ticket but at airport they said we cannot privide any assistance . Moreover one of our family member had wheel chair assistance they never provided wheel chair at Dubai airport reason being they said they have shortage of wheel chairs. Such a bad experience we had !! I will never recommend anyone to travel with Emirates."

Pros: "Good, entertainment & comfort"
Cons: "Crew not bad"

Pros: "Food, Service, entertainment"

Pros: "I liked the service provided."
Cons: "Would like to see decent vegetarian food options. Also please introduce some variance in your menu. the menu has been the same in the last 3 flights."

Cons: "one of the Lady crew member was very rude. When i asked her child meal she made a very bad face and told me that u should have booked online. I explained her i tried but couldnt book coz of may be cheap fare category. It was quite embarrassing for me :("

Pros: "The overall experience was good from boarding to disembark. emirates is a quality airline with affordable pricing. Planes were neat and clean cabin crew did their job at their best."
Cons: "In some instances their was a shortage of food option. Although the menu said you could have a choice but some of the choices were exhausted by the time crew served it to the half of the travellers and the rest have to eat whatever was leftover. I think Emirates should stock a bit more of the food especially on a plane like Airbus 380. Its a huge aircraft and passengers sting at the vey end had to wait almost 45 min to 1 hr to get their food and that too was whatever leftover. They should make efforts to server all the passengers within a short amount to time rather than keep them waiting for so long. Most of the time more than half of the passengers had already eaten while those sitting in the back were still waiting for their food. Its not cabin crew's inefficiency but rather a policy problem that needs to be addressed."

Pros: "No commutation no help for transit"
Cons: "I am a women no help first time fling with them"

Pros: "Cabin crew was courteous. Food was good."
Cons: "Boarding we haphazard."

Pros: "Crew"
Cons: "Always spicy food"

Pros: "Food was good"
Cons: "Crew was not so great"

Pros: "Everything except food"
Cons: "Nothing as such."

Cons: "Had to wait 5 hrs to get my boarding pass"

Cons: "Food was not tasty or interesting."

Pros: "Services and schedule and on time departures and arrivals."

Pros: "It was comfortable and efficient."

Pros: "Service Gluten free food provided."

Pros: "Excellent"
Cons: "Nothing"

Pros: "All is good"

Cons: "NA."

Pros: "The in-flight entertainment was good, with many, many options to choose from. The headphones provided were certainly more comfortable than anything I have experienced on other airlines."
Cons: "The boarding process is chaotic. Especially so in Dubai. Moreover, they do not allow a laptop bag in addition to the normal carry-on baggage. Every other airline I have flown allows this. What is even more frustrating is that a women's purse is allowed, so I saw women carrying giant bags with their laptops, etc. in those bags, whereas I had to stuff mine into my carry-on briefcase. This is not normal (as in, other airlines allow it), is not mentioned in the ticket, not mentioned while given the boarding pass, BUT is strictly enforced at the very last minute right before entering the plane."

Pros: "The Airbus was very good -as comfortable as possible in Economy."
Cons: "It was a little noisy in our seats (we were next to one of the crew areas). But the biggest gripe was about the way we were treated when queuing. We all expect to have to wait our turn but it's incredibly frustrating when 1) the system isn't fair (eg splitting a queue into two then allowing those behind you to go to the front of a new line) and 2) treating us like second class by drawing a curtain in front of our faces so Business class people don't have to see us when they disembark."

Pros: "Everything Emirates is the best"

Cons: "No reason to complain."

Pros: "Overall ok, food n entertainment was good"
Cons: "You cannot request seat preference, did not help!!"

Pros: "I am sure I did this review on ce already!"

Pros: "Very organized boarding"

Pros: "Crew and service were good. Not a fan of Indian food. Ran out of alternatives. You are leaving India. Might want something other than Indian."
Cons: "Used 2 prong headphones so you couldn't use your own which was uncomfortable."

Pros: "The ground and on-board staff was courteous and efficient. The specious seating and clean men's room were added bonus."
Cons: "Coffee was ok, but could be better."

Pros: "service was excellent and crew was very polite"

Pros: "Leg room, seat comfort, crew, service"
Cons: "Food, stay at dubai hotel"

Cons: "Delhi to dbx was uncomfortable & they have changed our seat without any warning"

Pros: "My ankle was fractured and the crew (both at the desk and in the plane were very supportive. My experience was better in India (as Delhi airport) than in Dubai and Boston."

Pros: "Elegance in general"
Cons: "Nothing to complain"

Pros: "Everything"
Cons: "Nothing"

Pros: "I am a frequent flyer for abt 10 years but airline does not give any advantage to regular custoners. As per IATA in case if stay more than 8 hoursin transit they should provide complementary rooms to aged people atleast. Very POIR customer service"
Cons: "Airlune doesnot differentiate between firime customercand its own frequent flyers customers. I prefer other airliness for better customer service."

Pros: "The crew were nice, entertainment was very good"
Cons: "The Delhi staff were very rude, the baggage allowance was inconsistent in terms of inbound and outbound flights, was excessively charged!"

Pros: "Delta is doing a great job keeping everything calm and clean during this pandemic!"

Pros: "The crew was very friendly and it was a day fast flight."
Cons: "No back of seat entertainment."

Pros: "Service was fast"
Cons: "Better seats"

Pros: "Movies and usb charging"
Cons: "4 hour flight and all we get is a cookie?"

Pros: "Great crew!"
Cons: "Did not get upgraded :)"

Pros: "Great airline. Crew was great. Comfort was good. Arrived on time"
Cons: "Well the days of reclining seats are over."

Pros: "Crew very nice."
Cons: "Better food"

Pros: "The crew was okay. Seat was uncomfortable. Fold down table was broken."
Cons: "Delayed several times. switched to a later flight hoping that flight would not be delayed. That flight was delayed. I had to sit on the plane for over an hour before we took off. Didn’t make it to Chattanooga until almost12 am. hoping to fly delta for next trip to Dominican Rep. but now I’m unsure"

Pros: "The delta crew both ways between Portland and London was excellent! They saw to our every need and were smiling every air mile of the way. Plane"
Cons: "Need to have food choices available for those with allergies. Almost everything had gluten and soy in it and I am very allergic to those. I had to give away all snacks and most of my food. Even in comfort+ class the seats are tiny with little legroom. Also, please clean the bathroom every few hours"

Pros: "Crew lady serving back of plane was very sweet and I enjoyed her serving us"
Cons: "Bathrooms were filthy, tray tables were sticky Seats were sunken in and uncomfortable Noisy air vent No entertainment system"

Pros: "It was quick"
Cons: "The head sets cost $2 There wasn’t food served It was very cramped."

Pros: "On time departure. Amazing entertainment selection. Awesome flight attendants. We had a very pleasant and easy experience. Love Delta!"

Cons: "Late boarding. Slow de-boarding."

Pros: "No carry on fee, comfortable seat and pitch"
Cons: "Displays for zone boarding status would be helpful"

Pros: "The crew was very nice. Quite helpful and pleasant."
Cons: "The only small item is the gate size in MSP. Always a bit crowded but still departed on time so it’s not a large issue."

Pros: "Extra leg room was great"
Cons: "Entertainment system was flickering"

Pros: "Nothing"
Cons: "Food was just a snack"

Cons: "My flight was delayed, which would have caused me to miss my connecting flight. The customer service person was not at all helpful, and told me there were no other flights available on any airline until the next day. However, I was able to go online and book another flight immediately...which means that she was either being disingenuous or actively undermining efforts to get me home in a timely fashion. Very disappointing and as a SkyMiles member would have thought there would be some level of common courtesy dealing with a non-weather related delay that drastically impacted my travel plans."

Cons: "Toilets space are below standards"

Pros: "Everyone is working the gate and on the plane were amazing!"

Pros: "Excellent very good good"
Cons: "Good service good"

Pros: "They tried."

Pros: "Waited for me"
Cons: "Damaged my suitcase upon arrival"

Pros: "They waited for me as I was late"
Cons: "My suitcase was damage"

Pros: "Flight attendants were nice based on the situations beyond their control."
Cons: "Flight was delayed for about three hours, due to mechanical issues with the second engine not starting. We sat on the the plane for over an hour and half. Some people that missed their connection flights were offered hotel stay. Others that had no connection flight was not offered anything for the several hours of delay that occurred."

Pros: "I got home"
Cons: "Seats were tiny as hell"

Pros: "They did take care of the situation in a timely manner and switched my flight were I made it in my time line . Switched to American from Atl. to Houston"
Cons: "Was informed the flight delay due to equipment ,"

Pros: "All good"

Pros: "It was very good flight"

Cons: "Sat on the plane on the tarmac for over an hour in the cold..."

Pros: "The flight was on time."
Cons: "This was an almost 6 hour long flight, LAX to OGG. The aircraft was older and for a 6 hour flight, they really should use a bigger and newer aircraft. The entertainment systems on the back of the seat worked sporadically and the PA system was too loud and every time the PA system was used while we had our headsets on, it was excruciating We had no warning in order to remove our headsets before it blasted into our ears. We were amazed that after paying a considerable sum for our tickets and being in the air for 6 hours, there was limited meal service and we were required to purchase a sandwich in order to eat. I fly Delta frequently and this was by far the worse flight I can remember."

Pros: "Flight attendants were super."
Cons: "Delta is just another cattle car"

Pros: "Very friendly staff and the onboard meals were surprisingly good. Korean Air may quite possibly be my favorite airline."

Pros: "Had a chance to download the entertainment app during layover, so could take advantage of movies available on second flight. Crew still good; gate attendants friendly; snacks/drinks readily available."

Pros: "The crew was good and attentive"
Cons: "The management was horrible, if you already knew the pilot was working extensive hours you could have had another pilot on standby just in case... I'm sure it would have been a lot cheaper and less of an inconvenient for everyone on the flight..."

Pros: "The friendliness of the staff and movie choices"
Cons: "Seat space"

Cons: "We were delayed one hour leaving Salt Lake due to mechanical failure. Otherwise, everything was great"

Cons: "Flight attendant kept giving nasty looks to a little girl that has to keep going to the bathroom. She also served drinks and crossed over my face each time without even saying "Excuse me." She kept bumping me with the drink buggy and didn't say a word."

Pros: "This time the tea was nice and hot!"

Pros: "Everyone was very polite"
Cons: "Too many seats hadn't been aside. It was an unnecessary wait in line for about 20 people to get their seat assignments."

Pros: "Delta has a good business product. The entertainment system was good. The food was good."
Cons: "The business class crew struck me as distracted and putout to be there."

Pros: "gate personnel delivered bad news routinely"
Cons: "contingency planning was zero to get flight crews to next flight..."

Pros: "GRU to ATL to LEX - all was fine. The plane from GRU to ATL was one of the nicer jets I have ridden in. The ratings above reflect my overall trip of going to Sao Paulo and returning to Lexington, even though the first part had to be re-booked on United."
Cons: "LEX to ATL to GRU did NOT happen because the LEX flights were delayed to the point of missing the ATL connection. While Delta re-booked me on United, my flight arrived 3 hours later than scheduled (so transportation plans had to change), my bag did not successfully move from the Delta flight to the United flight (and was thus delayed in getting to GRU) AND once the bag was received, 4 shirts had been stolen. While a delay/theft claim has been filed with United, this could all have been avoided if the Delta flights had been on time."

Cons: "1- 2 hour delay in Atlanta, 2- Missed my RJA international connection from JFK, 3- My luggage was not delivered to me by Delta in New York. 4- Had to spend one night in a NY hotel, and pay $185 for it, and I was told that Delta doesn't pay for the hotel because the delay was caused by New York Air Traffic Control. 5- After Delta re-booked me on Air France the next day, I made it to Amman, Jordan a day late without my luggage; which arrived another day late."

Cons: "On board entertainment (movies / games) was not working the whole flight."

Pros: "The customer service was great, the crew was great, the flight was great, everything was outstanding"
Cons: "There was no wifi"

Pros: "Nice chairs with built in pillows. J"

Pros: "Nothing to like -- didn't fly"
Cons: "Delta delayed my flight so long that I'm now traveling another day."

Pros: "Everything was great"
Cons: "Lost luggage,, will be delivered to our house"

Pros: "Flight was on time"
Cons: "I don't get it.. why airlines have no pride? Tickets are expensive! Fuel is lately cheap.. a Don't get it.. why do they keep crying and act like poor helpless companies? You are connecting 2 major cities in the US... can you please have some pride and offer a Nice airplane and not a crappy old one? Can you have some service going beyond just a soda? It doesn't make sense! When you fly in Europe with any major airline company (not low cost..), no matter how long or short the flight is, minimum you get a sandwich and abundance of drinks.. not with Delta (or any other american airline company).. pontless. We always get treated like cattle.. but they like keeping the prices of tickets expensive, don't they???"

Cons: "No debe cobrar maleta pequeña"

Cons: "Pagar una maleta demasiado"

Pros: "Good seat. Good movies."
Cons: "A better range of free food choices would be nice."

Cons: "Mejor"

Pros: "The young man was so funny - crew!!!"

Pros: "45 minutes late departure"
Cons: "Late"

Cons: "Cabin was very warm and seat is very uncomfortable. The person in front had chair reclined and putting the screen very close to face. Hardly any room to move with person's chair reclined as well."

Pros: "."
Cons: "No había espacio para equipaje arriba."

Cons: "No food at all"

Pros: "The crew was really nice and I like the cookies"
Cons: "."

Pros: "nothing"
Cons: "the flight was delayed till the next day and we sat in tarmax 4 hours"

Pros: "crew was good. plane was clean"
Cons: "terrible entertainment option. plane interior was old and only way to have entertainment was using my own device, which was a phone and has a small screen. on the way back it was great"

Pros: "great stewardess"
Cons: "extremely cramped old plane with no wifi. Really folks?"

Cons: "The crew could not have been any less accommodating for a nursing mother flying without my baby and needing to pump. I will be writing and submitting an official complaint to American Airlines ."

Pros: "The seats were very comfortable, The staff were nice, the food was ok."
Cons: "The food could have been better but was ok."

Pros: "On time"
Cons: "Snack selection was poor"

Pros: "Crew was polite and tried their best to be helpful"
Cons: "I could not check in online before the flight and when I got to the airport, there was no way to check in with a Nexus card. Then they took a while to find my information. Then when I went to board the flight, I only had a Nexus card so they were reluctant for me to board."

Cons: "The delay of 1 hour inside the aircraft and at the end before they closed the doors 3 new passengers came in and it appeared that the aircraft was waiting for these passengers"

Pros: "Nothing"
Cons: "It was horrible. Almost 3 hours delayed"

Cons: "Bumpy"

Pros: "Nice crew, plane clean."

Pros: "The flight overall very good and smooth"
Cons: "Boarding could be improved if they would start boarding from the back of the plane to the front after boarding 1st class and Priority this way people would not block the passage when putting their luggage in the oberhead compartments."

Pros: "Nothing"
Cons: "We were stuck in the plane at the boarding gate for 2.5 hrs with no water or food or able to get off and wait in the airport. This caused us to miss our connecting flight and not make it to Iceland causing us to lose hundreds of dollars in accommodation and car rental etc fees in Iceland. American dis nothing about it."

Cons: "The gate changes...........and no information in 3 hour delay"

Cons: "Boarding was delayed due to maintenance on top of arriving late. No entertainment on board. Only option for snack was salted pretzel???"

Pros: "Crew was great."
Cons: "Older aircraft. No electrical outlets. Arm rests did not stay up. Entertainment only on AA app on personal device."

Cons: "One bathroom for whole plane for 5.5 hr flight. Enough said."

Cons: "Gates are unorganized and crowded"

Pros: "Good piloting...courteous on board service"
Cons: "Entertainment system was not operational. No food..only simple snack. Even willing to pay only a simple snack box is available...few choices due to length of flight being under 3 hours."

Pros: "On time and quick."

Pros: "On time arrival. Entertainment system worked on this Airbus, unlike the Boeing 737 (updated, but still outdated!) on the way out."
Cons: "Limited and unimaginative food options on board"

Pros: "The comfort seats"
Cons: "Flight was oversold and that caused a delay of over 1 1/2hr."

Pros: "Entertainment, food and smooth flight."
Cons: "Did not like Early boarding with known mechanical problems, waited for almost 2 hours inside aircraft before taking off. Crew okay but could be more courteous."

Pros: "The onboard entertainment has definitely improved. Nice to see how organize is the boarding process when compare to other local airlines."
Cons: "I was seating in the front of the plane were the seating should be better. The seat reclined minimum. Also, had the had luck to travel next to an amazing mother who was traveling with two small kinds and a dog. Brave woman but nasty flight for me. Need to improve the meals on the international flights. Too mediocre."

Cons: "First plane's engine caught on fire."

Pros: "Great experience! Entertainment was up to par. Had plenty of up to date and unreleased content. Seats are much more comfortable now as well. Service was great too! As a nearly 40 year old man they allowed me to see the cockpit and that was the first time I was ever offered in my life. Thank you!!"
Cons: "Lack of a decent snack besides pretzels..."

Pros: "Friendliness and attitude of flight attendants to serve as help passenger"
Cons: "Entertainment screen was not operating satisfactorily"

Cons: "AA didnt give a boarding pass because of an error in their computer. When it was finally resolved the flight was gone and all they could say was sorry and said they would refund the money. They would not accomodate us or try to get us on another flight until they day of the returning flight. Unfortunately because of this my father missed seeing his friends and family who he has not seen in over 40 years for a reunion. We never received notification that anything was wrong with the flight and we were given the run around for 2 hours until they realized it was their fault and we missed the flight. Then they just offered a refund. In my opinion they were overbooked and did this on purpose, because it could have been resolved in minutes. I am disappointed with all parties involved including Kayak because of not notifying us of a problem. Thanks for ruining possibly the last time my father would be able to see his family and friends."

Cons: "Cancelled flight due to multiple mechanical malfunctions that should have been checked previous to boarding. Held on the plane for 4 hours, another 4 hours in terminal of the closed airport once allowed to deplane, no communication, no food or water, put up in a hotel an hour and half away despite this being NYC, terrible customer service, no compensation, unable to get tofinal destination earlier than 24 hours later missed events in final destination overall financial and personal losses due to the inadequacy of the airline."

Cons: "Worst seats ever. Very delayed. No entertainment"

Cons: "Very late"

Pros: "Flight on time"
Cons: "Airplane should be a bit more modern."

Cons: "I observed Crew at gate and on board rude to passengers"

Pros: "The crew was nice and everything went well when I was on the plane."
Cons: "I booked this as Finnair flight. Finnair is in terminal 5 (international) at ORD. There was nobody at the desk... I was getting nervous. I had to look at my Kayak app for info about my flight ... It was operated by American Airlines out of Terminal 3. I barely made my flight. You should be more explicit on the front end so these mess ups don't happen."

Pros: "It wasn't a full flight so I had more legroom, since I didn't have a person sit beside me on both flights. The flights arrive on time. Boarding was organized, quick and effective."
Cons: "Flight attendant provided a snack to everyone and forgot to offer a snack to me. There were children on both flights, kicking my seat through 60% of the flight. There was not entertainment provided for brief flights and the snack selection was mediocre."

Pros: "There were no unexpectedly positive surprises. There was nothing that stood out as a positive experience beyond status quo"
Cons: "The airplane was older technology on three of the four legs. No charging outlets, or personal entertainment except on one flight. They also lost our bag, so that really stinks. They Gate checked my bag, and didn't give me a ticket. I even told them that I'd prefer a ticket, in case something goes wrong, and they replied 'oh no worries, it'll be up in baggage claim". I looked him squarely in the eyes abs I said, OK I'll wing it, but I trust you! He said no worries."

Pros: "I was traveling with my granddaughter who is a toddler. Just imagine waiting an extra 2 hours for the flight to depart."

Cons: "I had booked an international flight with British Airways and it ended up being American Airlines. There was no notification of this change and I was not happy. I found AA to be subpar. The plane itself didn't have individual screens and my view was obstructed by other seats. The food was terrible and I got sick later, possibly from the bad airline food. Overall I got to my destination on time, but unhappy as I had chosen an airline and was forced to use another."

Pros: "At 6' 2" I was surprised that, with the seat in front of me not reclined (and fortunately no one ever did), my knees actually had a bit of room and were not pressed into the seat back in front of me. That and the flight schedule went smoothly - everything was on time."
Cons: "Maybe a couple of other sandwich options might have gotten me to pay for one."

Cons: "The rental car they have different than show price is diferentente u pay more than kayak ofert to hight price they I was. Not happy you should be check that they said the insurance u offered is not valid in el salvador"

Pros: "On time. No issues"
Cons: "Food could have been better"

Cons: "Single worst airline ever"

Pros: "Big selection of movies if you have the United app."
Cons: "Tiny overheads in the 777 so they took carry-ons from at least half the people on the flight. Out of the hamburger by the time they left Economy Plus. Narrow seats, very little seat pitch. I am not quite 5' 10" and I only have a couple inches between my legs and the seatback. Similarly cramped restrooms."

Pros: "On time."
Cons: "Could my knees get just one more inch? Why am I tolerating a seat designed for a short person?"

Pros: "Boarding and meal"
Cons: "Service in first class and the heavy turbulence could of reached a warning from the pilot"

Pros: "Free movies and tv through the app."
Cons: "A charger port and free food and drinks in coach again!!!"

Pros: "We arrived safely"
Cons: "The plane was only 3 seats across, one seat, aisle, two seats. Very tiny!"

Pros: "Crew was pleasant and did their job well"
Cons: "The de-ice took way to log and not enough leg room"

Pros: "Comfortable seating Temperature was good Flight crew kept us informed and were friendly when we deplaned Food was good. Nice people at check in"
Cons: "I think the flight attendants were not very friendly. When they were thanked they did not respond at all. I saw one roll her eyes at someone in front of me when turning to head back to the galley They fulfilled my requests quickly but were rather blaaaaah. And one in particular mocked me in front of the other attendants in the galley when I engaged in a little small talk. This particular woman prompted me to take the time to write all of this"

Pros: "Despite all the security checks, it was easy to board even in group 4. :)"
Cons: "Food was just mediocre. Would be nice to see a menu. They didn't offer slippers and the eye masks for the long flight. Comfort plus seats were spacious not really "comfortable:"

Cons: "The flight was about 9 hours delayed and I didn’t feel like anyone was trying to make up for it"

Cons: "My connecting flight was delayed by 4 hours due tknsmong in India. I called United ahead of time to tell them I was not able to make my flight and if there was anyway I could get a new ticket. The representative was confident that 40 minutes between my flights at Delhi was enough time to make it despite me reminding her about the time it took to get off the plane, pick up my luggage, get through immigrations and travel to my terminal. She was very wrong. She insisted I call them when I land and that I go to the ticket booth. Little did she know that once I miss my flight my ticket is no longer valid and I was no longer able to enter the airport in India. Once I reached the entrance I was directed to a Untied booth all the way at the end of the terminal and was told to buy a new ticket. There was no United representative at this booth. I waited 3 hours and even called the number posted at the booth. No one picked up and no one came. I had wasted several hours. I ultimately decided to buy a ticket online spending another thousand dollars to get back home when I was told that I would be given a new ticket at the booth by United. But I had to wait another 24 hours outside the airport because I was not allowed in so early prior to my flight. Very unprofessional and unhelpful when I needed it the most."

Pros: "United is an OK airline, but their planes are old and not comfortable, entertainment is inexistent since it has old and bad screens and everything is paid, better to have your own tablet."
Cons: "Seats aren't comfortable, airplanes too old, food is bad, crew members don't have the service as Asian or Middle east airlines."

Pros: "Crew ROCKED!"
Cons: "N/a"

Pros: "On time"
Cons: "The flight attendants were rude, impatient and generally seemed unhappy to be working on this particular flight."

Pros: "Crew was excellent!"

Pros: "Plane travel is not my favorite, but I was impressed at how smoothly everything went. Had some decent coffee and a delicious caramel-filled cookie during flight that made me very happy. Loved having a female pilot and power receptacles in each row, too."
Cons: "I wish we didn't need the United app in order to use the Wi-Fi. Or, I wish that I had known in advance, since my tablet is Wi-Fi only. Minor thing."

Cons: "How can you fly hundreds people across the nation in a 100 million dollar aircraft but not know who to reset the router on the wifi? Bait and switches. They should never advertise it if they can't get it to work."

Pros: "Food and entertainment was good..."
Cons: "Baggage delayed for three days... had a terrible unnecessary painful stay at delhi,india.. claimed for compensation since July 19th, still on pending..."

Pros: "The crew was a little harsh to passengers and rough speaking. 2 of them stood out from the rest."

Pros: "Bags caught an earlier flight so the one usual complaint about delay in getting bags was actually positive. They got there before me."

Pros: "Flight was uncomfortably hot, seats are incredibly close together / too tight. Also flight was delayed"

Pros: "The crew was super friendly and nice!"
Cons: "Hardly any space and no type of entertainment whatsoever and NO chargers, not even a USB charge port."

Cons: "The entertainment screen did not work, After repeatedly asking for an aisle seat - I was asked to pay $200 for a seat selection."

Pros: "Good leg room"
Cons: "Had ro pay for entertainment"

Pros: "Staff was friendly. Boarding was a breeze."
Cons: "The guy who put our luggage up was rude! He slammed the baggage on my foot on purpose! Plane was too cold and no blankets. It was late and they didn't turn lights off. Very annoying. Some ppl were cold and annoyed."

Pros: "Really pleasant flight. New plane I think - no window shades, it's tinted windows that change colors! They came by many times to offer water, pick up trash. We even got ice cream for dessert! Also, I have a special meal which they brought correctly (have had airlines mess it up which is crummy on a long plane ride). Also, great in flight entertainment on the screens (no need to use personal devices), lots of recent movies like Guardians of the Galaxy and Fantastic Beasts and Where to Find them. Was also surprised to find guided meditations from Headspace which helped me get to sleep! Overall, loved it and would definitely fly again."
Cons: "My bag did not show up at my destination, but I think it will soon. I like that their automated system is sending updates every 6 hours and I can call anytime as well. Fingers crossed it turns up :)"

Pros: "Nothing"
Cons: "The upgrade was pointless as it put me next to the Bathroom. Food was inedible. Crew was testy"

Cons: "United changed their luggage policy and because I booked through priceline/kayak I was not made aware of this new policy. Basic economy only allows you to bring a personal item on the plane, YOU CANNOT HAVE A CARRYON ITEM. Therefore they charge $25 to check your carry on bag and my flight then became more expensive than a different flight. Poor dissemination of information."

Cons: "Crew remained their usual ignorant, uninterested , back-of-the-plane kitty party groupies"

Pros: "The plane was punctual, and the captain got us home in less time than we expected. Excellent."
Cons: "A couple degrees more of seat recline would not have bothered me from either end. I would not have felt intruded upon had the gentleman in front of me had another degree or two, and I might have been able to find a comfortable napping position that didn't leave me uncomfortable. We didn't eat anything on the flight this time, but the complimentary snacks on our other flight were tasty, and the Gin&Tonic was exactly what I needed. While we didn't pay for the in-flight entertainment, we know the entertainment is exceptional, and were only disappointed we were pinching pennies. Boarding was pleasant enough in Newark, but Orlando is a terrible airport, and people there seem very ill-mannered. Not United staff, just people in general."

Pros: "Direct flight Flight take off and landing timing"
Cons: "Packed like sardines. Way too much Crew unmindful of passenger comfort (attitude) Food was just ok, especially the soggy sandwich snacks"

Pros: "Not much"
Cons: "Pay for drink Old farts as crew ..sulky and not helpful"

Cons: "Wouldn't let us off the plane for over an hour. 100 yds from the gate. Got home after midnight."

Cons: "It was a 15.5 hour flight, and food was served 14 hours apart! Could've served the second meal a bit earlier."

Pros: "Small seats flight did not depart in time due to ground crew check in counter wanted to give a wheel chair after I asked for assistance locating my terminal because I am legally blind"

Pros: "Fairly quick and easy to get checked in and though security"
Cons: "Seating was a bit cramped, good thing plane was not full"

Pros: "2.5 HR layover lost bag"

Pros: "My flight was long but the crew was nice, beverage service was prompt . It was a good flight."
Cons: "By no fault of really anyone... the gentleman next to me was very tall and big. He was touching me throughout the trip while he was working on some papers. He looked uncomfortable."

Cons: "Got delayed and flights cancelled with very little information or assistance from united to help solve the problem. Finally transferred to American Airlines and had a much better experience"

Pros: "It was on time."
Cons: "Bad crew attitude No entertainment Terrible baggage policy Poor snack options Absolutely no leg room Since Continental was taken over by United it's been going downhill but this flight was just awful. After living in the Newark, NJ area for over 20 years and flying with them as long, I'm awfully tired of them. I will consider other airport options for nonstop flights or do layovers bc I can't stand their overpriced seats and poor service."

Cons: "Old plane and leg room was far less than the flight out."

Pros: "Nothing"
Cons: "Delayed for 5 hours, mechnanical issues, reboarding"

Pros: "Great Dep and Arrival times. Punctuality. In fact flight arrived an hour earlier."
Cons: "In flight service appeared to be just mechanical.."

Pros: "I liked the fact that I got to Dominican Republic on time."
Cons: "However the crew was horrible; there was no food provided. (Crackers j don't call food)."

Cons: "-Was a United flight despite being billed as Lufthansa, I always try and avoid United as I have had bad experiences in the past. -Was unable to choose seats online. -Upon check in was told that only middle seats were available for my partner and I away from each other even though we showed up 6 hours early in order to get good seats as we couldn't check in online. -We then paid extra to get seats next to each other (250 bucks) and the entertainment systems in those seats were broken. -When we told the flight attendant staff they said there was nothing they could do and were rude. -When trying to explain the situation to United Customer service they were also rude."

Pros: "Your pilots actually landed us 20 minutes early in Bozeman so great on them as well. I flew from Charlotte at 4:22 to Denver and left for Bozeman at 6:50 pm, all flight attendants were very pleasant as well."

Pros: "We have a list a cookie on the fly"
Cons: "The see were too cloused"

Pros: "I was very comfortable on my flight."

Cons: "There was confusion on where to go check luggage and what duty free items could be carried on board."

Read more about Emirates
COVID-19 information

Safety measures for airlines flying from New Delhi to Santo Domingo

Airlines flying from New Delhi to Santo Domingo have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.

Heightened sanitation

Daily cleaning, installation of cabin HEPA filters on flights from New Delhi to Santo Domingo

Mandatory masks

Masks required on board, masks provided on flights from New Delhi to Santo Domingo

Social distancing seating

Middle seats unavailable to book on flights from New Delhi to Santo Domingo

Pre-flight testing

Testing for antibodies, testing for symptoms for flights from New Delhi to Santo Domingo

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