Luggage transfer in Chicago was not performed in time. I received my luggage at my destination two days later.
I liked everything BUT the temperature. It was freezing and now I am sick.
Very friendly, service oriented and responsive crew. Very pleased with th service!
The entertainment is pretty boring. There are no new movies or TV shows from February. The food is just ok on the Atlanta to Frankfurt leg, but better on the Fra to Bengaluru leg.
Beautifully maintained airplane, good food, professional crew, top-notch communication. I highly recommend Lufthansa for intercontinental flights between the United States and Europe.
Flight LH760 from Germany to New Delhi, the food was excellent, the crew was fantastic, the seats in economy are usually tight these days, so I can say that the seats were Ok, the entertainment was OK because for some reason the sound is not very clear, overall I enjoyed this flight, compared to the flight (UA 962) I took with united from San Francisco to Frankfurt in this trip, that flight was horrible. Thank you Lufthansa.
The crew was exceptionally polite and caring. The plane was comfortable. Great experience. Will fly more on Air India because of this experience.
Eet late informed about delay of more rhan four houts
This was the best carrier, comfort, service, good food, on time experience on a long haul flight. New, clean, quiet, smooth aircraft!!!
Delayed take off but I think they waited for passengers.
Very bad.i will never book British flights for future
Poor all around experience. Sat at gate in Grand Rapids to Chicago for 2.5 hours. No food or water offered and no allowances to use restroom. Missed connecting flight to London and not offered any compensation including food or lodging. Not happy with AA, claims delay was weather related but no weather issues seen on radar. Take ownership for real reason behind delay which was actually the IT outage. Very disappointing and will not be recommending AA for domestic or international flights if this is the way that customers are treated.
I didn’t know i’d be flying AA for the long legs.
Crew was excellent. And no surprise that the seats aren’t comfortable at all. But that is every airline.
Flight was delayed. Though I checked in with BA live chat three times, our special meals were not provided.
The calls for our boarding group weren't heard/clear.
They removed our booking without telling us. Cost us thousands to book last minute
Experience with British Airways was hopeless and the response from ground staff after flight cancellation was hopeless
The business class seat was an uncomfortable conversion of a main cabin seat well below the quality of even the budget carriers in the US. I would have never paid for business class if would have known I get the same seat as main cabin. BA has gone down hill significantly in this class of service.
More Indian vegetarian food options would have been better Availability of seat selection free of charge 72 hours before departure would be great
