Find cheap flights from Kochi to New Delhi

COK - DEL

Find cheap flights from Kochi to New Delhi

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Economy
Kochi (COK)
New Delhi Indira Gandhi Intl
Mon 30/11
Mon 7/12
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Good to know

Low season

March Best time to beat the crowds (14% less expensive on average)

High season

December Most popular time to fly (25% more expensive on average)

Average price round-trip

₹ 10,140 (avg. price over the last 2 weeks)

Good deal round-trip

₹ 127 or less

Good deal one-way

₹ 62 or less

When to book flights from Kochi to New Delhi

Estimated return price
Average price per month
Flight prices as travel date approaches
-1 day
-2 days

Top tips for finding a cheap flight

  • Looking for a cheap flight? 25% of our users found flights on this route for ₹ 4,556 or less one-way and ₹ 9,403 or less round-trip.
  • The cheapest flight from Kochi to New Delhi Indira Gandhi Intl was found, on average, 45 days before departure.
  • Book at least 2 weeks before departure in order to get a below-average price.
  • High season is considered to be November, December and January. The cheapest month to fly is March.
  • Morning departure is around 22% more expensive than an evening flight, on average*.
*Average of the lowest prices shown in KAYAK’s search results for departures within the next 30 days

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Top 4 airlines serving Kochi to New Delhi Indira Gandhi Intl

Scores according to KAYAK customer reviews

8.4
Vistara
Overall score based on 123 reviews
8.6
Boarding
8.5
Comfort
8.8
Crew
7.4
Entertainment
8.1
Food
Airline reviews

Pros: "Yes"

Pros: "Vistara ground staff is not very helpful"
Cons: "Vistara ground staff is not very helpful in resolving the problem of my baggage in three days"

Pros: "very welcoming and responsive"
Cons: "avoid last-minute gate changes"

Pros: "Premium Economy was comfortable and separate from the main cabin. Bulkhead seats had a lot of space. The crew was very friendly and accommodating."
Cons: "Flight was a bit warm, even with full air vents on. The snack was very good, but I thought it would be more of a dinner/meal."

Pros: "Nothing at all."
Cons: "The staff at the Mumbai Airport dealing with Vistara Airline has absolutely no idea how to do their checks for documents. I was asked to wait for almost an hour and a half to get my documents cleared for my travel to dubai. After all that wait I was asked to sign an Indemnity form stating that I'll be responsible for any penalties whatsoever from Dubai Immigration if denied entry in dubai. The staff don't even know the rules and have behaved so dumb while dealing with passenger and have zero knowledge about document checks. Either the airline needs to get them more trained before getting them on the floor or needs to take strict action against them. Because wasting my time at the Mumbai airport was not so entertaining for me and the airline did not even seem apologetic about it. Vistara has hired some really unprofessional and uneducated staff at their Mumbai station."

Pros: "The crew was amazing, polite and efficient"

Cons: "Really efficient service, Tata heritage and Singapore airlines jv is always going to be on my travel list from now on"

Pros: "Boarding and crew were good. Food and tea was manageable. WAY be better than India airlines."
Cons: "Tiniest seats in the world. I travel a lot for work and these are the narrowest, tiniest seats. All Indian airlines are super cheap and low quality--with Vistara at least I did not get pushed around during boarding and getting-off. Traveling by air in India in economy class is like traveling in a greyhound bus. If you are from the US and 30+ year old avoid the Economy class."

Cons: "Food service needs a rethink. Flights in both directions, I could not get a beverage with my food. In both flights, to and from, the hostess couldn’t serve me a tea/coffee with my dessert"

Pros: "The food and crew on board are good"
Cons: "Jodhpur checkin by Vistara was a disaster. Lack of proper queuing system at the scanner and at the desk."

Pros: "Nice crew with good ambience"
Cons: "Online all food options, though it's a small flight with no hot food served!"

Pros: "Vistara ensures it remains a notch above others in terms of ambience, quality. Ensured on time performance"
Cons: "Since they have started on board snacks, it can be offered as a replacement for the meal, maybe. Plus, Indigo staff still exudes more confidence in me"

Pros: "Service was nice. Crew was friendly"
Cons: "Allow for free updrades"

Pros: "The flight was on time. The overall experience was good. Would love to travel with them again."

Pros: "Not at all"
Cons: "Everything"

Pros: "Very good crew"

Pros: "All was okay and easy."
Cons: "We were delayed by 30 mins. Crew was nice and accommodating but seemed a little lost or not sure how to prioritize and multi-task."

Pros: "It was my first flight with Vistara. The crew was amazing. They added a personal touch by using my name. Still wondering how they knew that :)"
Cons: "Clear boarding procedures. Instead of 2 boarding groups, it could have been divided into 3-4 boarding groups to avoid congestion."

Cons: "I forgot my pull over in the cabin and the company’s team reached out to me in the next flight to hand me my item back... amazing experience"

Pros: "Super professional and kind crew. Food was good. Overall, a fantastic flight."

Pros: "I like the way this airline handles the customer right from the time of ticket booking till landing at the destination. I find this airline very professional and even better service on domestic sector then some of the world's airline services (Etihad, British Airways for instance)."
Cons: "The only thing i do not like is the website of the airline especially when we try and use it on mobile phone, it does not respond too well. Like trying to register for Club Vistara Membership and other stuff. I had to take help of customer service executive to create my club vistara account as mobile site was not accepting basic information."

Pros: "Nothing"
Cons: "Staff rude from check in to the cabin staff. No comparison to Mid East air lines."

Pros: "The aircrafts are very nice and much better than Boeings. The decor is also very nice. Vistara is the only domestic airline with premium economy"
Cons: "The upgrade voucher process was very cumbersome, wasted a lot of time. The counter executives did not have a clue about how to use the upgrade voucher"

Pros: "Baggage policy is good"
Cons: "They hanged me for 1 hour at checking counter because they need baggage info proof of my next connecting flight from DEL TO SFO. They should know that all flights from Del to sfo is with 2 pieces baggage."

Pros: "The air hostesses were very warm and friendly."

Pros: "Service was good"
Cons: "Flight was delay that was not good"

Pros: "everything went smoothly.. good service, good food"

Pros: "Was a very good experience. Staff was friendly and organized. Food was good."

Pros: "Free upgrade to first class for no apparent reason"

Pros: "The best airline in India... by far!"

Pros: "Cleanliness timing"
Cons: "Baggage cost for extra luggages."

Pros: "They had a check in/ luggage drop before the AirTran"
Cons: "Nothing"

Pros: "Wonderful staff and nice, clean airplane. I will use your airlines in the future now."

Pros: "I thought I was taking a budget airline but ended up feeling like I was on a top notch airline. Comfortable seats, good snacks, good services. No complaints and would definitely fly again"

Pros: "Boarding and crew were great."
Cons: "Food can be improved."

Pros: "Friendly staff, organized boarding, in flight crew helpful in finding seats"

Cons: "We had checked in on line prior to arriving the airport. Due to some( political ) road blockage, we arrived late at the airport and we were not given boarding pass. The gate was open for more than 1 hour after we reached the airport. We were not issued new tickets and not refunded. The staff was not helpful at all. AS we say Customer should be always first. Anyway we missed flight from Delhi to Amritsar. We bought new one way ticket from the airport that evening. We were 5 adults and one baby visiting Golden temple from USA."

Pros: "Staff on board are excellent! WAY better service than US carriers."
Cons: "Hassle because we closed the credit card account months after paying for the tickets: this caused significant delays which could have been catastrophic."

Cons: "Vistara cancelled our flight and sent notification text message to wrong number...we didn't find out until we arrived at the airport! The vistara staff helped us book a flight on another airline."

Pros: "It wasn't efficient. Slow to check in"
Cons: "Two members of our travelling group had challenges checking in which the staff seemed not able to address and didn't communicate well"

Pros: "Less leg room than Jet"
Cons: "At least the emergency row should have more space"

Pros: "The interior aesthetics are good and the cabin crew are well trained to look after the needs of the pasengers."

Pros: "The best airlines"

Pros: "Leg space is good. Food is good. Cabin crew is top notch."
Cons: "Flight was delayed by 20 mins"

Cons: "It was good value for option With in flight catering"

Pros: "While waiting to board, they first informed me that I had been upgraded from Economy to Business. Then they changed their mind and said it would be Premium Economy. I still didn't mind. And then they say, what the heck, go enjoy yourself in Business. Now that is something I will appreciate for a long time. Happy Birthday Vistara!"

Pros: "The food quality and the inflight entertainment were better than most other commercial airlines. The free upgrade to premium economy due to availability was also welcome."
Cons: "Three things : 1) The crew seemed to be relatively inexperienced and just out of college. I observed a couple of informal communication exchanges from their part. But the crew were helpful and tried their best to provide the best customer experience. 2) The boarding process normally starts with business and premium class and then followed by economy. For my flight however the economy class was boarded first while the business class passengers were kept stranded waiting in a separate line. This also reflected the inexperience of the crew which handled the boarding. 3) Vistara was my connecting flight from Pune to Delhi followed by British airways flight from Delhi to London. Though the flights were booked under one ticket, the representative did not checkin my luggage throughout the journey due to which I had to collect my baggage at Delhi and check it in again. The representative explained that vistara still didn't have alliances with most airlines allowing luggage to be checked in till final destination. This is another front on which they can improve."

Pros: "Clean aircraft, top notch service, tasty food and on time departure/arrival. Would definitely fly them again"
Cons: "Nothing"

Pros: "Clean aircraft, excellent food and friendly service. Departure on time and comfortable seats. Five stars!"

Pros: "Crew"
Cons: "Food"

Pros: "I was upgraded to business class"

Pros: "Food and crew was good"
Cons: "An adults only section would be great as there were a lot of screaming children on board, also seats were a bit on the small side"

Cons: "why did they take my blanket and headphones 1 hour before we land?"

Pros: "Food is amazing, planes are good."
Cons: "The boarding crew at the gate did not say anything while weighing the carry on bag. I was ask to go to another person who issued me check in baggage sticker and told me to hand over your baggage to a person inside. At last he mentioned to not put any valuables in that bag. My carry on bag was just 1lb extra and the first person could have told me right away and I would have thrown away chocolates and brought down the weight to permissible limit. In general passenger do carry valuable stuff in carry on bag. I had to follow whatever I was told."

Pros: "There was almost a two hour delay, there wasn’t any information communicated, everybody was just asked to take seats in the waiting area. The entire process wasn’t very well organised."

Pros: "The crew was amazing. Managed to get a whole row to myself (bonus!)."
Cons: "Cheaper change fees. ;)"

Pros: "The crew were great"
Cons: "This time , the food could have been better"

Pros: "Crew was good"
Cons: "food"

Pros: "Crew, food and entertainment. Seats were okay."
Cons: "Our Kochi to Dubai flight was late, the bus at Dubai airport was extremely slow and we reached Dubai airport two minutes prior to the closing of the boarding of the onward flight. We had to literally run to catch our onward flight to Boston. However, the ground staff at Dubai were excellent, called the gate staff to alert them about us and managed to get us on board. Surprisingly, our luggage was also loaded on to the same flight and we couldn't believe we got the luggage in Boston! Overall, all went well."

Pros: "Because i changed to business class, it was a different experience. Comfort, convenience, good service."
Cons: "All went well."

Pros: "Nothing"
Cons: "— Better Seat assignments , —Boarding pass issuer must know well —how to take care — seat & boarding assignments , —Food with some standards (at least to match with other airlines , at least 3 choices) — On time food serve — Crew must care the requests/needs (at least to respond timely"

Pros: "I love Emirates airlines and I only registered once for diabedics food I always get it ,the service always consistent but could be better ,aiming for excellence"
Cons: "I think staff could do better ,I think Emirates should aim for excellence I think they still need more efforts to reach excellence ,for me Emirates is number one airline world wide"

Cons: "Thx crew seemed s little slow (almost 2 hours) with getting us dinner for a very late night flight (10:45 pm). It just makes for not very much time to sleep."

Pros: "Overall good experience."
Cons: "If could have got seats of our choice."

Cons: "Wrong communication for connecting flights. Poor customer service, flight attendants not friendly."

Cons: "Availability of livesport tv channels"

Cons: "Food worse quality than before. No snacks as well"

Cons: "Scrambled eggs breakfast was more like a mousse and had no texture"

Pros: "ICE program and WiFi made the trip comfortable."
Cons: "Depending on the plane, you may not get comfortable seats and have difficulty using the touchscreen. The cabin crew is a bit slow in responding to requests and show attitude."

Pros: "Crew was average food was below average service was below par. Emirates is slipping. Boarding and deboarding was the worst."
Cons: "Lots to be improved. Crew food boarding on board service."

Pros: "yes"
Cons: "yes"

Pros: "Excellent service"

Pros: "For an economy seat, was very comfortable!! Love the food."

Pros: "Service level of cabin crew and ICE."
Cons: "The long wait to exit from the aircraft and to pick up my baggages from the carousel at Mcr airport. The main meal chicken curry & rice was a disappointment as the curry appeared slimy and starchy. It didn’t come anywhere near the delicious meal on flight from Mcr to Dubai on 12/1/19 chicken with pilaf rice!"

Pros: "The ground staff at Emirates check-in counter who so kindly changed my seating to isle as requested and updated my Skywards membership nbr on their data base. It enabled me to board the flight amongst the 1st and business class passengers."
Cons: "Nothing in Particular"

Pros: "Good leg room, comfortable"
Cons: "Food not that good, mostly cold, games for children didn't work, service used to be better"

Pros: "Emirates has been my favorite! Best flight ever!"

Pros: "Overall a decent flight."
Cons: "Didn’t like the boarding experience. You have somebody look at the boarding pass but then they sent us to a waiting area. The waiting/boarding area didn’t have space to make nice lines fir boarding so it was pretty haphazardly organized. You really can do better."

Pros: "ICE is amazing, excellent food also in economy, comfortable seats."
Cons: "If you sit on the double seats in the back you have to wait a lot to get off the plane."

Pros: "Nothing as such"
Cons: "Crew are not polite and carry arrogance while talking to the passengers, especially in the economy cabin. The seats are narrow compared to other 777 300 ER flights"

Pros: "Cleaningness"
Cons: "Main problems at Dubai airport. Employee at the airport charged me money for the same luggage that Newark employees said it is according to air line rules. That shocked me. I didn’t buy anything from Dubai. I think it’s not right."

Cons: "Co passenger is rude or showed attitude"

Pros: "nothing out of ordinary"
Cons: "The aircraft has no or little serviceable inflight entertainment. The food offered on board is really bad. Any additional water has to be paid for"

Pros: "Easy check in and comfortable flight. The crew are very helpful."
Cons: "Boarding"

Pros: "The crew"
Cons: "The chicken option dish was overdone."

Pros: "Lovely staff....nice food have had worse. Found the seats very comfy as an average size person.Would fly with Emirates again thanks guys x"

Pros: "Emirates crew knows how to manage the kids well and they have the right menu for kids, right entertainment"
Cons: "everything was mostly fine"

Pros: "My first flight with Emirates. Excellent all round"
Cons: "Nothing"

Cons: "Good"

Pros: "Business class was excellent overall."

Pros: "The food was amazing. The entertainment was amazing The boarding process was very seamless Everything was done on time"
Cons: "Honestly, nothing. I was beyond impressed."

Pros: "Excellent service and smooth take off!"

Pros: "All of the above"
Cons: "Nothing that i didn't like"

Pros: "The flight on the A3800 was great."

Pros: "Everything was good especially the spacious seats and food"

Pros: "Attention to detail Great Entertainment Excellent food Pilot updates on timing"
Cons: "Movie channels and music could be easier to use"

Pros: "A footrest would make the flight perfect."
Cons: "No footrest. Legs got tired. Felt like lifting them up."

Cons: "one of the Lady crew member was very rude. When i asked her child meal she made a very bad face and told me that u should have booked online. I explained her i tried but couldnt book coz of may be cheap fare category. It was quite embarrassing for me :("

Pros: "I left my kindle reader in the seatback in my flight to Dubai. They found it and returned it to me on my retum doback to Chicago 3 weeks later."
Cons: "The lactose free meal was disgusting."

Cons: "In Kiwi i couldnt add extra baggage weight. I had to pay extra in the baggage drop in"

Pros: "Basically nothing"
Cons: "They should do announcements properly, and the crew attitude is awful."

Pros: "Worth buying an XL seat Liked the rolling ramp better than steps. Buses to terminal were wuick"
Cons: "Baggage policy for checkin and carryon is too restrictive, too low. Too many email messages sent by IndiGo."

Pros: "Happy"
Cons: "All good"

Pros: "The seat was really bad and the crew didn't make any effort to dim the lights for about 75% of the journey. I would say an international flight on a low-cost carrier like Indigo should be avoided."
Cons: "if the cabin crew had been a little more cooperative, this flight could have been better"

Pros: "Crew was amazing, & purchased food was extraordinary quality."
Cons: "We traveled with a wheelchair person, but they boarded her separately from the rest. That meant she was without anyone she knew for some time. It'd been better to allow @ least 1 person of her people w/ her while she boarded."

Pros: "First flight from Goa to Mumbai was pretty good, I even scored an extra large seat. Boarding was madly chaotic though"

Pros: "Amazing crew, clean plane and on-time and seamless boarding and arrival."
Cons: "Entertainment option via app."

Pros: "Flight delay"
Cons: "Flight delay"

Cons: "Priority boarding for parents with kids."

Pros: "Punctuality and cleanliness."
Cons: "Boarding process at Hyderabad and disembarkation at Visakhapatnam. At both places bus ride was painful."

Cons: "I got sick so I had to leave India. I tried for 5 days in a row to cancel this flight but the cleartrip.com website is just a bad labirinth. You are not able to cancel the flight from mobile( when I was in India), you are not able to access the website from Europe."

Cons: "No entertainment very bad seats no blanket when asked for"

Pros: "Crew was great. Back holder of Seats were loose / broken."
Cons: "Connecting Indigo flight was poor as no supply of liquor n beverages. No proper n sufficient food. One cold sandwich was given"

Pros: "Boarding"
Cons: "Co passengers"

Pros: "we lost our bags"
Cons: "we lost our bags"

Pros: "Amazing crew."
Cons: "Better comfortable plane"

Pros: "Nothing"
Cons: "To avoid travelling by indigo would be better"

Pros: "Everything"
Cons: "Nothing I didn't like"

Pros: "Seats very uncomfortable"
Cons: "Separate counters for wheel chair passengers as well as bus transport. There were several unruly travellers and it is not fair that ground staff should have to remind passengers of protocol. Separate transport will help."

Cons: "No comments"

Cons: "cost of the seats can be reduced or it can be free"

Pros: "Cleanliness, quality of service and the attitude of cabin staff."
Cons: "Delays to be avoided, Gate changes to be avoided, Boarding process was not properly streamlined."

Pros: "Professional and on time. 2 best things about Indigo"

Pros: "Service and staff were brilliant"
Cons: "No in flight entertainment . Plastic pot noodles and rice could be changed to something more environmentally sustainable. Seats not very comfortable."

Cons: "Flight delay was not communicated timely"

Cons: "Flight was delayed by 15 mins and there was a gate change which was a complete surprise."

Pros: "6E Prime was value for money. But food promised was not given as a part of it despite asking."

Pros: "Neat clean well organised and systematic"
Cons: "Cabin announcements volume can be lowered. It’s too loud"

Pros: "Absolutely nothing !"
Cons: "The pilot were absolutely amateurs ! Altitude descend felt more like a nose dive ! Approach to mumbai airport was so rough and that we thought our lives were at stake !"

Pros: "Ground reservation and check in crew were amazing."

Cons: "45 minutes in the checking queue. And long queue at the boarding gates. Please get your act together. All it takes is a little forethought and efficiency — not many people looking busy and doing the same thing."

Pros: "On time, comfortable seats, friendly crew."

Cons: "Could have been on time"

Cons: "In hurry to turn around aircraft, the tray table and aircraft was not cleaned. Boarding started and passengers were made to stand in queue even before the aricraft was cleaned, causing avoidable inconvenience."

Cons: "Flight was on time. Crew were professional."

Pros: "The cabin crew behaviour"
Cons: "Boarding experience, boarding gate staff behaviour"

Cons: "Food variety"

Pros: "Very efficient transport to/from craft. Staff very helpful"
Cons: "Flight was delayed"

Pros: "The crew is very good. Best behaviour. Arrive before main time. Seat os comfortable."
Cons: "Service facility is very good. I like IndiGo crew members & their behaviour."

Pros: "Ok time"

Pros: "Very good cabin crew"

Pros: "Time from landing to collecting our luggage was the fastest we’ve ever experienced."
Cons: "Ran out of food options by the time the trolley reached us. This was a problem as we hadn’t had time for lunch"

Pros: "The flight was delayed & we were not informed over announcement or SMS. We were kept waiting standing in Que for 45 minutes assuring every 5 min that we will board. I am a senior citizen & diabetic. My medicine & insulin routine was upset. If I would have known earlier of the delay I would had my meal & insulin in Airport."
Cons: "The crew, Cleanliness"

Pros: "Efficient check-in and boarding."
Cons: "Wanted something from onboard catalog. I asked Air hostess for it and she didn't bother to bring me the item."

Pros: "Clean comfy seats Attentive and polite staff"
Cons: "Very delayed. Refreshments were offered after we had already bought them ourselves!"

Pros: "Indigo flight time to time சூப்பரா இருக்கு"

Cons: "Flight delayed and no info"

Pros: "Worst service"
Cons: "Bad. I had paid for seats in row 1 and they allocated seats in row 29 and no explanation given"

Pros: "On time"
Cons: "Courteous and efficient staff."

Cons: "AirIndia did not support me at all in this emergency situation of corona. very disappointing."

Cons: "Easy and friendly check in and inflight courtesy."

Pros: "Nothing in particular."
Cons: "No inflight entertainment. Old plane - no facility to charge phones, not even a bag to keep things. flight crew could smile more."

Cons: "I didn't like flight from Del to LHR as my seat didn't have the light switch working. So I had to ask stewardess 4 helkp 7 she forgot. asked for 2nd time some body else switched on from cabin. to switch off to sleep had to call back staff. pl repair it."

Cons: "Had booked wheelchair for my parents. The wheelchair staff left them in mid way on both sides. They were made to wait for almost 30 Min plus before we made a formal complaint and he came back. This is worst ever service."

Pros: "It was all average"
Cons: "No announcements or concern by ground staff that we were 2 hours delayed!"

Pros: "5 hours delay in New Delhi"
Cons: "Shorten the delay"

Pros: "Food was very good"
Cons: "Boarding and chairs"

Pros: "I really enjoyed these seats, my only fault was there is nowhere to put anything but will know next time, the legroom was great, albeit right by the toilets it did not bother me too much, I knew when the toilets were empty and I could just get up and go.There was no real pooling around the toilet area, at least not when I was awake. Flight time 12 hours 35 mins Flying Sydney to Delhi, I found the crew member for our section most willing and helpful, few issues with the fold away screen, not staying upright and not wanting to twist and be flexible to let you out of your seat! As an International passenger I should have had a landing card but the crew member did not give me one as I was travelling onto Mumbai where on the internal/domestic flight they do not issue one so I had to complete one at Immigration...(that's another story!)"
Cons: "I feel the toilets could be serviced on a more regular basis. With 250 plus passengers and I don't know how many toilets maybe 8, they certainly need regular servicing. Towards the end of the journey they were starting to smell and became very untidy with paper being trailed around the cabin on the bottom of peoples shoes. Maybe a two line guide on the door for passengers who do not take notice of the green and red lights for vacant and engaged. I saw many people just standing there waiting outside the toilet for someone to come out before they went in. Other passengers savvy to this just jumped the queue in front of them thinking they may just be stretching their legs."

Pros: "Great service"

Pros: "Nonstop and quick way to get from Chicago to India. Good connections from Delhi to the rest of India's metros. Easy connecting flights with great support by airport personnel to direct you to the right place."
Cons: "The crew seems disinterested in serving the cabin. Other than the 3 planned meals they seemed genuinely irritated or uninterested in serving anything else or making themselves available. The food options on such a long non-stop were woefully inadequate and the food served was sub par."

Cons: "For the price I paid for this trip, I think it’s acceptable and I will fly them again in the future. On time flights, polite cabin crew. Don’t expect over the top services . Limited choices in in flight entertainment system. I’m not used to Indian food so can’t comment much. Didn’t quite like it."

Pros: "On time flight and polite crews."
Cons: "Not enough blanket for passenger , but the cabin crew has increased the cabin temperature to make up for that. They should prepare enough however. no entertainment whatsoever for the 6hr flight.Didnt like the food."

Pros: "Crew and food were good. Toilets were clean. No complaints"
Cons: "Headphones were not working properly."

Pros: "Business Class"

Pros: "Flight reached 25 minutes early"

Pros: "All facilities are good"
Cons: "Video system is not working properly. Remain all is good."

Pros: "Nothing"
Cons: "Very bad handling of passengers the way of handling the situation as a stewardess or air hostess was bad a very bad reputation for the great Air India first time such experience"

Pros: "Good service - food/beverages etc"

Pros: "timing was good"

Pros: "The landing was good"
Cons: "Dirty plane, dirty blankets, entertainment system didn't work on most seats.... The crew couldn't be bothered..."

Cons: "Bags took 45 minutes to arrive in Kolkata"

Pros: "The customer service and hospitality by staff"

Pros: "In flight service was simply outstanding. The crew was ever ready to assist and always smiling."
Cons: "Check in procedure was extremely slow and the person seemed rather cold. No special checked baggage allowance for First Class passenger. BA allows 3 bags. Would have been nice to see some leniency or formal change in their baggage policy."

Pros: "space"
Cons: "very poor service, no facilities during the halt"

Cons: "Food was not cleared in a timely matter. The quality of food was not good, the flavors were just simply not up to standard compared to other airlines. Also they consistently did not have a non-veg option, how is that possible in this day and age?"

Pros: "Size of the plane and leg room"
Cons: "Food and entertainiment"

Pros: "impressed with air india - thank you. dreamliner plane was so spacious, seats reclined a lot which made flight more comfortable and had great entertainment system. crew were friendly and courteous."
Cons: "food could have been more tastier"

Pros: "Comfortable and without any hassles to change plane."

Pros: "Nthg to like"
Cons: "Worse thana budget airline, flight delayed by an hourwith no information. No in flight entertainment. All drinks over. No pillow or blankets. Rude and inexperienced crew. Food was wraped and presented horribly."

Pros: "New plane - dream liner (787) so the video worked! Overall flight was on time - staff was very helpful with my excess baggage as I enroute to international flight"
Cons: "The front pocket was not cleaned so tissue was still in there"

Cons: "The food"

Pros: "Legroom was good in economy. Service was lovely . Food and entertainment were both excellent."

Cons: "Food was very bad"

Pros: "Enough leg space compare to other carrier, Nice food and excellent staff"
Cons: "Boarding was really messed up in Patna airport"

Pros: "It was a nice flight and crew were also good."

Pros: "Very pour quality amenities, horrible food quality even for Indian taste. Most of the screens don't work, seat cushions very bad shape and untidy. Air hostess are useless, no body knows where they are most of the time. Only Reason We chose air India was due to convenient timings."
Cons: "As v mentioned above"

Pros: "Rang the bell for servise. Flight attendants walk past ignoring the call. After 40 mins I called one of them and ask for a cup of tea."

Pros: "Food"
Cons: "Entertainment system didn't work in economy or business class. 14 hours is too long for that."

Pros: "- Leg room in emergency exit seat (pre-booked and paid for) - Overall service - On-time departure - Far improved customer service levels"
Cons: "- multiple document checks every time I moved! Approx 6 people needed to see my boarding pass before I got on the flight...."

Pros: "Very comfortable..boarding, crew, landing...everything was smooth"
Cons: "Food could have been better..were given cookies and juice."

Cons: "The flight was delayed without any notice."

Pros: "Spacious leg room"
Cons: "everything else"

Pros: "There was nothing that I really liked. Either it was okay or poor"
Cons: "1. Toilets - poorly maintained 2. Food - Bad taste and bad choice of menu 3. Poor entertainment - the screens did not function properly 4. Crew- the crew did not come to resolve the issues of poor screens 5. No Wifi 6. Overall cleanliness - poor Air India, You got lots to work on!"

Cons: "bad service by crew flight is late all the time no regrets by air india"

Cons: "dirty flight bad service as usual"

Pros: "The aircraft is beautiful. Enough leg room."

Pros: "Hot breakfast, with hot beverages, very filling and satisfying."
Cons: "Only vegetarian meals, dirty cabin with grubby overhead panel."

Cons: "Flight was delayed by 3hrs, not much details given prior. No entertainment available for the entire flight as it was not working. Toilet papers had been exhausted by the end of the flight.No announcement regarding connecting flight on landing."

Pros: "Non stop"

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