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Much better seats on Airbus 321. Food prices are very reasonable.

My flight BKK–SHJ–TBS was changed, and I was notified only by an email that went into my spam folder. I found out only 1 day before the flight when I checked in online. The new flight had a 15-hour layover in SHJ and arrived in TBS 1 day later than my original plan. I needed to adjust my plan urgently and lost the cost of one hotel night because the free cancellation period was over.

My flight BKK-SHJ-TBS was changed and I was notified only by email which went into spam folder. I found out only 1 day before the flight when I checked in online. The new flight had a 15-hour layover in SHJ and arrived in TBS 1 day later than my original plan! I needed to adjust the plan urgently and lost the cost of one hotel night because the free cancellation period was over.

The flight was slightly delayed because of change of plane but informed beforehand. Flight was very good and comfortable

Superb like always. On time and quite comfortable. Only thing is that the arrival movement was by bus.

We were boarded by bus. That was a bit of pain.

Boarding was good , a member of crew tried to accommodate one passenger into the paid exit row which was a paid seat but he wanted her to sit free , upon confrontation he was telling that it’s his right to upgrade , upon asking the supervisor to step in , she told her crew member that it’s a paid seat and passengers have to pay for it and apologize to me .

Boarding almost on time , crew member was very good .just had an issue with my meal , it was not showing but crew understood the problem and reacted professionally.

Boarding queue were long , crew was good , seats were not comfortable food was good .

Fine , short leg space . Not yummy food . But its ok for a short trip ..

Liked the wifi onboard wifi facility. But most of the contents was not loading. Also improve the seating comfort. Atleast make it cushioning and slight slanting. Make a decent leg space.

Crew service and check in are very good Price still high .

Seats distance between each other are short but other things are ok .

Liked the treatment at the counter. Using the tunnel to get into the aircraft will be more convenient especially for wheel chairs.