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Pros: Getting to my destination

Cons: Having air conditioning on an aircraft on a hot summer day is critical. Especially on a 2 hours delay on the tarmac!

Cons: Seat was very hard and uncomfortable

Cons: They hate kids

Cons: No deberían cojerse los artículos personales de los pasajeros

Pros: Pleasant staff.

Cons: not enough room in seating area.

Cons: Lufthansa missed my flight

Pros: Great flight - very nice crew and service.

Cons: A few dirty cups were left behind from the previous flight.

Cons: The queues at immigration in San Francisco were disgracefully long. it took us 3 hrs to get to our luggage. Advice to US govt to employ more immigration officers. Airlines should report on this

Cons: I can’t understand how airlines charge for the first checked bag in an international flight. I’ve traveled for more than 20 years and this is the first time I have to pay for that. I’m surprised they didn’t charge me for the oxygen I used

Pros: The staff was impeccable. Boarding was great. My seat was not comfortable, but what can we say?

Cons: There was no entertainment on board. That was not cool. We had to download the app, but WiFi was not included.

Pros: Flight departed on time. Good seat pitch in economy. Food and beverages included and tasted good surprisingly. Crew were helpful and efficient. Plenty of entertainment options for film, TV and music.

Cons: Do not like the process of boarding by group number. Another way of squeezing money out of the consumer. Also causes chaos when trying to board. Seats too narrow in economy especially if your broad shouldered.

Cons: The bathroom on the flight from Denver to Santa Barbara was the WORST EVER! I doubt it has ever been cleaned and the poor people that had seats near or at the rear of the plane should have been refunded their money having been subjected to the smell of an “indoor outhouse!” Shameful!!

Pros: Crew is always friendly

Cons: Aircraft broke, had to route me to an additional three stops just to get me home and through the night. Also, still unsure of where my checked baggage is.

Pros: It’s nice to be in a plane fitted with modern conveniences. Great entertainment options.

Cons: I didn’t have a window at all. The staff didn’t offer any snacks to us. My bag was the only one that didn’t make it while I had a plenty long layover.

Pros: Good service great aircraft

Cons: Takes along time to get off airplane with everyone getting their bags from the overhead bins

Pros: The flight attendants were excellent, pleasant, and professional.

Cons: The video system went down for a period of time.

Pros: Staff found us two seats together. Food was good.

Cons: Email telling us about pre airport arrival check in and seat selection.

Cons: Flight was good. Since flying is everyday anymore if you want perks you will just have to pay for something more.

Pros: great job over all.

Cons: Entertainment system did not navigate. Food was too salty. Crew was not very pleasant-annoyed when I was in the bathroom and missed service.