Daily cleaning, installation of cabin HEPA filters on flights to Torremolinos
You cannot fly directly to Torremolinos. KAYAK recommends you fly to Málaga (AGP) (5.57 km from Torremolinos). From there you can rent a car or get a taxi.
Málaga Airport is 6 kilometres from the centre of Torremolinos. View on map.
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Scores according to KAYAK customer reviews
Pros: "Flying Lufthansa is a much more enjoyable experience than the US based airlines. The seating is alway going to be cramped but the crew is a lot nicer than any of the US based carriers. The flight reached right on time."
Cons: "Seating is cramped"
Pros: "I was impressed by the entertainment selection in economy. Also they always had a vegetarian meal for me. The crew on the flight team were always super professional & very pleasant. I enjoyed my flights more because of them."
Pros: "The crew were amazing; very helpful, polite and caring"
Cons: "Food should be less but better quality"
Pros: "Good crew, ready to help and generous"
Cons: "Seats too small, room around seat too little, hit my knees on seat in front....OK for A 3 HOUR FLIGHT BUT NOT AN OVERNIGHT."
Pros: "clean bathroom. comfortable seats"
Cons: "No prior information was given about the requirement of a Schengen visa to travel between Munich and Frankfurt. At the time of check in I was informed that i cannot travel and either need to go back home or purchase a full price ticket on the spot. It was the worst experience of my life !! Worst behavior exhibited by the airport Lufthansa staff at Delhi airport. Least considerate. It felt like extortion of money. I have had missed flights before and the airline has always taken care of me but this was just terrible. Worst was that this happens on a regular basis and yet customers are not informed of a need for a Schengen visa. Finally after begging and begging i had to pay to get on a flight to Frankfurt."
Pros: "It was very nice experience traveling by this flight. Every thing went very smoothly. crew members were very respectful and caring. Food was good"
Cons: "Airplane should have little bit more room between seats and foot rest for passengers' comfort in the economy class."
Pros: "Lufthansa has maintained its reputation. Very good and helpful staff and nothing to complain about services."
Pros: "The flight itself encountered little or no turbulence and was on time"
Cons: "Couldn't understand announcements in English . Crew did not seem very interested in passengers. We were promised seats with extra leg room - and paid for them but didn't get them."
Pros: "Crew was friendly, but dis not show Seating flexibility based on passengers spacing"
Cons: "The plane was very old. On my seat, the TV screen did not work. The cabin crew was lazy. Nobody paid any attention to the Attendant light by my seat."
Pros: "Great crew who were prompt with service and friendly!!"
Pros: "Flight was on time"
Cons: "Very rude crew, I asked for water and I was told to get and help myself"
Cons: "Food and seats"
Cons: "Cramped economy seats compared to Bombay to Munich flight."
Cons: "Food could have been better,there several seats empty ,but couldn't switch seat or food TV wasn't working at all"
Pros: "Amazing crew"
Pros: "Accommodations comfortable"
Cons: "Crew was not helpful. There was clearly not enough room for everyone's hand luggage, and the crew members simply shrugged their shoulders. I flew with hand luggage on lap because bins were full."
Pros: "All good"
Pros: "We liked it all. Great flight!"
Cons: "The big layover but even that worked out well"
Pros: "No food was served. requested vegetarian food never came thru"
Pros: "Food On time boarding In flight services"
Cons: "Long announcements"
Cons: "Absolutely unprofessional. Zero courtesy’s & hospitality. Totally untrained ground staff. Will want to file a lawsuit against the airlines."
Pros: "Boarding and timeliness"
Cons: "Entertainment system on 2 out of 4 flights didn't work well. Only 1 of the earphones worked on my seat, practically useless. Crew was grumpy the whole time, and food was average at best."
Pros: "Smooth and comfortable flight . Awesome service by the crew"
Pros: "everything was good other than the entertainment package"
Cons: "not verymany movies to select"
Pros: "Boarding was fast. Crew was good. Comfort level was good."
Cons: "The requested meal was not delivered. However, the crew bring it from the extra they had with other classes."
Cons: "Flight got delayed by more than an hour, so my layover was cut short and had to rush to catch my next flight"
Pros: "Finally an upgraded plane. The plane from Frankfurt to Mumbai was not the best. On business class - small washroom with the toilet lid collapsing on you. One of the washrooms also not functional. Liked the food and the service."
Cons: "Sink not functioning properly in business class."
Pros: "I like crew members service"
Cons: "Didn’t like seat was not comfortable plus some time smells bad in flight"
Pros: "The crew was nice about everything. On being asked at the airport to at least change my seat on the second leg flight the personnel did it without a fuss."
Cons: "Tthe first leg was overbooked and they wouldn't let me select a seat and I had to weather through a middle seat that I was not at all comfortable with The entertainment collection can be better specially Indian/Hindi movies"
Pros: "cleanliness, timely arrival and departure"
Cons: "poor service - surly crew bad food - havent been served worst food uncomfortable seats bad entertainment, sound distortions, small screens, limited selections and to top it all is the FRANKFURT AIRPORT - one of the worst transit points which makes you walk for miles and miles."
Pros: "The special meals ordered were good. the staff was courteous. Bags arrived on time."
Cons: "Seats towards the rear of plane were too narrow. When the front passenger reclined their seats they were in your face. This is bad design. Also, at Frankfurt we had to wait over an hour for the plane to get de-iced. Why was this process not started early, as the departure time was known."
Pros: "Friendly crew"
Cons: "when seats recline in economy you can barely get in and out of a seat"
Cons: "Cramped space in economy class."
Pros: "Made tight connection. Slept entire trip"
Cons: "Had requested vegetarian and was served vegan instead"
Pros: "The flight was operated by Lufthansa. There was a training flight attendant who exceeded the expectations."
Pros: "Only best part of Lufthansa is newer planes. Smooth rides. However, I don't think they can count on their customers base only on one positive for long run."
Cons: "Flights were late and boarding was caios, no one had any clue what to do. Blankets were filthy. Entertainment had limited choice. Considering I took six flights in this month, I will let it slide that they ran out of New movies. Worst part was food. Obviously, there is no quality consideration when they decide menu. Check Emirates or other similar fare bracket airlines to understand the gravity of Lufthansa food problem. If one reason I had to choose to drop Lufthansa from my future consideration then that would be worst food and drinks. I would strongly recommend that they should assign people who need additional time to board at the back of the plane. It will help them to go back of the plane faster and avoid gridlock in the middle. Another advantage is it will help other passengers leave plane faster at the end of the ride. Boarding process will be come significantly faster by filling the plane from back to front by loading passanger with children and who needs time at the first loading area at the back of the plane. Thanks"
Cons: "-flight delays-no information provided-no information on gate changes-"
Cons: "Lufthansa Ground staff was not equipped to handle flight cancellation! It took them 4.5 hrs after scheduled flight departure time between which they told us flight was cancelled and provided Hotel Accommodations. Very sad customer handling and service. Subsequent booking was a mess too!"
Pros: "This part of the journey was excellent."
Cons: "The very long commute from one terminal to another terminal."
Pros: "service was excellent, food was good, flight crew very pleasant."
Pros: "The aircraft for one - their new 747-8l. Spacious and quiet. Loved the ambience. The food was absolutely fantastic Indian food. Service professional and courteous. I would plonk money to travel LH business class for sure."
Pros: "in-flight service was fine"
Cons: "Very poor ground staff at the check-in counter. Made me pay 2nd bag fee of $100 at the time of check-in, despite the airline rules allowing 2 free checked bags. The staff including the supervisor were so un-cooperative and rude. The supervisor snapped at me by saying that I was not doing the airline any favor by flying Lufthansa. At that point I just gave up and paid the totally unjust fee. Took me to a back room to pay the fees, where the credit card machine and even the printer wasn't working. ...... very bad experience EVER !!!"
Pros: "No ventilation on some terminals toilet economy class."
Pros: "Service was very good."
Cons: "Start the flight either during the day or evening and not at 3:00 am in the morning. It disrupts the whole night sleeping schedule. I know Indians will take anything but Lufthansa can make a good start on these timings."
Cons: "crew service was not good especially in flight from Mumbai to frankfurt. I was not served with midnight snack though i was awake."
Pros: "on time arrival"
Cons: "the cabin configuration is bad"
Cons: "everything - absolutely no frills"
Pros: "Cabin crew and staff were very professional, courteous."
Cons: "50 Euro charge for one checked bag, and they placed me on a locked standby list (at initial check-in the were unable to assign me a seat despite staff efforts) for the second leg of my return journey after I had paid extra for checked baggage and reserved my flight well in advance. My impression is that they may be deliberately overbooking flights. I was given a seat assignment at the gate, however I didn't like the uncertainty of not knowing wether or not I would be boarding until the last minute."
Pros: "The crew was very nice. The meal served in Business Class is nice."
Cons: "The flight leave late due to ATC restrictions. But we kept well informend. The aircrafr is full and have even in Business Class less legroom."
Pros: "Getting a Delft Blue house on a short fifth-freedom. Malaysian food option was very good. Seating was adequate. Crew was accommodating. Good selection of alcohols."
Cons: "Seats showed a lot of wear."
Pros: "Staff were friendly!"
Cons: "Food was not great and no choices."
Cons: "No food or entertainment on this short flight, which I wouldn't expect. No way to not rate these items on the survey."
Pros: "Flight crew is very kind. Seats are confortable, food is excellent and overall it was a beautiful experience. I recommend flying with KLM!"
Pros: "nothing, was a terrible experience"
Cons: "Plane had engine problems, half way turned around went back to ams. I missed my ride, cost me extra money"
Cons: "Cramped space; my back still hurts Entertainment system did not work; only L-sound and poor visibility screen. The worst airline food I have aver been served."
Pros: "Salimos a tiempo . El business es muy confortable"
Cons: "La comida horrible . No se limpian los baños"
Pros: "Food was great, movie selection too. Everything was great except for I couldn’t really get comfortable to sleep"
Cons: "Not sure how to make the seats more comfortable. I have some back issues though. However, some of my travel companions slept right through the flight."
Pros: "Nice crew, good food."
Cons: "Both bathroom were not working in business class area."
Pros: "The crew was professional & friendly"
Cons: "Food was terrible honestly, entertainment system didn't work on 1st flight."
Pros: "The crew."
Cons: "The time between flights."
Pros: "Everything works and quick to get to destination."
Cons: "Everything was OK"
Cons: "Half the screens were not working - crew were made aware but nothing was done. Vegetarian choices were poor to non-existent ; I witnessed crew insist to a passenger that there were no vegetarian options! They finally cobbled something together for him but not a pleasant experience"
Pros: "Food was great, enjoyed watching videos, staff very profession and friendly."
Cons: "Boarding was delayed and prolonged My Baggage was not transferred and was not available when I arrived in Dulles."
Cons: "I congratulate the KLM crew!"
Pros: "Just as I expected. And I made my last connection easily."
Pros: "Crew great, boarding at Nice very organised, boarding in Amsterdam not so organised!"
Cons: "A queuing system would be better-it was a bit disorganised at Amsterdam!"
Pros: "Pleasant flight"
Cons: "We were delayed & missed our connection"
Pros: "the drinks"
Cons: "seat reservation. having to pay for luggage...."
Pros: "Helpful and kind crew"
Cons: "I wish there was WiFi"
Pros: "The crew were very nice, food was tasty, seat comfortable and the entertainment great as well. Will be flying KLM again soon :)"
Pros: "Time was excellent even considering a connection delay they had. Very polite crew members. Good entertainment options."
Cons: "Cabin was crowded. Leg room was scarce, short seating space. Almost no room for sleeping if you're not a frequent economy traveler."
Cons: "At the check in they made me pay 50€ for my luggage. This is really upsetting because from Houston to Venice they didn't make me pay. Either the website wasn't transparent or the lady at the desk made a mistake. Very upsetting, one luggage should be included."
Pros: "Crew was in a festive mood, the meal was unexpectedly delicious"
Cons: "Seats ok, but could be more comfy"
Cons: "I ordered Wheel chair for my parents but one of them didn't get it at all. When my parents were checking in for flight they asked the representative about meal selection and she didn't answer their questions properly and because of that my mom didn't get proper Hindu Vegetarian food on flight instead she got Egg omelet which she couldn't eat. She has to eat just fruits. My mother is a diabetic patient and she needs a food every after some time. I never had such a bad experience before with any other airlines."
Cons: "My suitcase didn't come with the airline."
Pros: "The flight AMS to MEX was smooth, very helpful personnel on board, we enjoyed a bit more space and the seat seemed a bit more comfortable."
Cons: "Besides the seat relative comfort, it did not recline much at all, i wondered what the extra money (at least $5 or $600) got us. The food, wine/ beer service was same as regular economy, the boarding took place at same time as economy, no drink before take-off if only sparkling water. And the plane was old generation 747 and the entertainment was same vintage: screen was not very bright and the selection of films was poor. No plug to charge electronics. We were disappointed with KLM when comparing with other airline companies offerings when you book in Premium Economy."
Cons: "Poor food, flight attend and finally baggage missing. Overall experience is extremely bad."
Pros: "Crew where awesone and the choice of entertainment was fantastic"
Cons: "Seats way to close together"
Cons: "Still waiting to board after missing this connection had to be booked on another airline"
Pros: "Great service"
Pros: "Restrooms clean, decent food and drink, nice cabin crew."
Cons: "No complaints"
Pros: "Crew was great, very nice"
Cons: "Not enough legroom"
Pros: "I bought the Airport tickets for my Russian friend. However customs would not allow her to board the plane unfortunately. That's not Kayaks fault. I would definitely book with Kayak again. Many thanks."
Pros: "The flight to Gdansk took off and arrived on-time and the staff were professional."
Cons: "The flight to Amsterdam from Gdansk was late and I had to RUN to the connecting gate. 50 minutes is NOT ENOUGH time to go through passport control."
Pros: "Everything was great! Crew incredible. They acknowledged my wife’s birthday and made her feel special. Food was ultra salubrious. Loved the big screen monitor."
Cons: "No complaints about anything."
Pros: "Travel on Crostian Airlines did not pappen. KLM flight to Munich was cancelled and I was rescheduled on Air Setbia to Belgrade, the Split."
Cons: "That it didn’t happen."
Pros: "Food and staff behaviour"
Pros: "She was cheerful and genuine. I have dietary restrictions but was unable to preorder a meal. She went out of her way to find an available meal for me. I also saw her bring other passengers extra snacks and drinks."
Cons: "Cramped seating."
Pros: "The crew were hardworking, responsive, conscientious and friendly"
Cons: "Really poor entertainment choices esp compared to my inbound AirFrance flight. Boarding was pretty disorganized and late."
Pros: "Food was just fine, movie selection very good"
Cons: "Uncomfortable seat cushions, lights were truned on too early (1.5 hours before flight landed)"
Pros: "Crew was very nice and helpful, entertainment system worked well and had good choices"
Cons: "Seats were not very comfortable, it was uncomfortably hot and there was not air conditioner vent above like most other airlines"
Pros: "Flight crew was fine. Food was good."
Cons: "Checking in was extensive for unaccompanied minor. But gate crew was very unnattentuve and though we showed up as first in line, they did not focus, and kept saying to wait. Ultimately our son was last person on the plane."
Cons: "Bit cramped for space"
Pros: "Although plane was full staff moved us through quickly"
Pros: "Spacious cabin, clean and bright. Attentive crew offering snacks and a drink for an hour flight."
Cons: "Although incoming plane arrived late, flight home arrived 20 minutes early."
Cons: "My entertainment system did not work for the whole 8 hours. Seats were uncomfortable. The lights above the seats broken."
Pros: "Courtesy staff excellent!"
Cons: "Console for gaming poked guy in front. Needed joystick"
Pros: "Proffesional and courteous"
Cons: "I was quite satisfied"
Pros: "Really friendly service, both on the ground and in the air"
Pros: "Ok product overall. Friendly crew."
Cons: "1. Dated plane and entertainment system. 2. Flight attendants could have come around with drinks more often. 3. Had to board via a 10 minute bus ride."
Cons: "Flight delay"
Pros: "The personnel is good and attentive."
Cons: "The seat was caving in and sliding forward as a result I couldn't sleep all through the night and had a bad back ache !!!"
Cons: "Late departure"
Cons: "Staff Curtsy and overall gestures!!"
Pros: "The crew was great"
Cons: "1-2 +cms leg space"
Pros: "Crew was great but at the airport they had us weight our carry on and then made us check it for 90 euro."
Cons: "Flight was delayed"
Pros: "It was very comfortable and pleasant."
Cons: "Could be a little better the service, the dinner was late"
Pros: "Air. France usual"
Cons: "No lights working on plane. Couldn't read or do work WiFi wasn't working either"
Cons: "Surprised one flight that from what it looked to be, once flight took off a older couple came out of the cockpit are and took a seat in business class. I thought I had seen someone in civilian clothes setting in a area right behind the pilots chair. They did return to cockpit area near end of flight"
Pros: "Flight was in time"
Pros: "The transfer times were excellent"
Pros: "Air france crew at Mumbai Airport very rude and not supportive during checkin"
Cons: "make passengers from Nigeria to feel respected and important. Imagine no entertainment in the aircraft in addition to a very poor food."
Pros: "The staff were very helpful and professional. The air hostesses regularly checked if I was ok and showed concern when I wasn’t. They made what seemed a bad situation seem bearable."
Cons: "The food was not very nice and the option I wanted had run out. The entertainment was faulty and had to be reset several times. The comfort was below standard and needs to be improved."
Pros: "Haven't flow with Air France for some time now and definitely noticed a lowering of standards"
Cons: "The gate changed 3 times and the terminal was very crowded. The staff seemed disinterested and distracted. The quality of the food has dropped dramatically."
Cons: "Leg space."
Pros: "Enjoyed my food, especially tasty for airplan fare!"
Cons: "Not enough leg room"
Pros: "Food, service, comfort"
Pros: "Very helpful cabin crew and did well to communicate in English to me. Flight was on time and landed ahead of schedule"
Cons: "Entertainment system had to be rebooted as it did not work Small screen handset was not working for the entire flight food selection was not as big as KLM or China Eastern Bathroom on board was smaller than KLM or China Eastern which meant changing into more comfortable clothing for the night flight"
Pros: "The cabin crew were excellent"
Cons: "We were transported to the plane which was quite some distance to the plane via bus after climbing down steep stairs from the departure gate area. Then we had to climb steep steps in extremely hot weather. We were then delayed for a hour in the plane in very hot conditions as the plane had its air conditioning off and the ground air conditioning was not put on. We were swearing in the heat for an hour!! We arrived at our destination and hour and half late!!"
Pros: "Food and service was good and price was acceptable"
Cons: "Very long route"
Pros: "Only the cabin crew was good."
Cons: "It was the worst flight that I ever had, the seats are extremely uncomfortable, no TV, the food was terrible."
Pros: "The noise-canceling headset is good."
Cons: "The premium economy seat is not reclined at all. The neighbor's seat is too much flexible. This is a maintenance problem. We report these problems to the crew, though there ignored... I should have chosen an economy class seat."
Pros: "The service"
Cons: "My seat was changed without my permission. Very unprofessional staff at Mumbai airport"
Pros: "The fresh bread and cheese."
Cons: "The staff is very unprofessional in receiving the passengers and serving the drinks mainly. The luggage wasn’t received and after 24 hrs no news about it! It’s a shame"
Pros: "Nothing special"
Cons: "They start serving late the apperitif before taking off and take it back right after."
Pros: "The crew, the service, the food and beverages"
Cons: "The 3 hours delay"
Pros: "Although we departed late from Paris, it arrived on time to Mexico City. Most of the stewardess very professional and kind."
Cons: "Although we traveled in Business, all business cabins were full of children, tired crying, walking around. My suggestion to AIR France would be that the small cabin of business were assigned to adults only. Regarding food, some options were not available when our turn came."
Pros: "On time after latish start"
Cons: "Staff took carryon bags even for skypriority even tho lots of room in overhead, allegedly to speed deplaning. Nowarning to repack. Infuriating and stubborn staff!"
Pros: "Friendly staff"
Cons: "Window pane was broken on my side and I couldn't shut it down. As it was a day flight the sun heated my skin badly"
Pros: "Nice food Right in time Police and customs formalities easy"
Cons: "Poor comfort in business class No entertainment at all"
Pros: "Good boarding procedure."
Cons: "Nothing much to add for a short journey."
Pros: "The seats are spacious. They give you great amenities such as a toothbrush, etc. The crew was very nice. The food was also superb for airplane food."
Cons: "The check in process was terrible at SFO. We all felt like cattle being herded on. It was such a mess. The seats are surprisingly uncomfortable in premium economy. The headrest is not conducive to sleeping."
Cons: "the food is terrible."
Pros: "Pretty decent"
Cons: "Not much"
Cons: "Business Passngers have to wait in the same bus to board the flight what is the point then...."
Pros: "full Meal service in coach , customer service , free wine , personal entertainment, power outlets , everything !"
Cons: "Bottom seat cushions could be a little more comfortable ."
Pros: "I liked the way a fligh attandant treated me and another two passengers. At the end of the flight he gave us a cup of strawberries for all. The food was delicious specially that pasta, it was yummy."
Cons: "TV was too slow."
Pros: "leg space in plane"
Cons: "I think I caught a stomach bug on one of the 3 legs of this route. More likely on last 2, i.e. Mumbai to RDU, as I fell sick almost 10-12 hrs after my last flight meal."
Cons: "They don’t treat the passengers with respect. They treat us as if they are doing us a favor by flying us to our destination."
Cons: "Lied to me about my seat assignment. I was teady to pay for extra leg room bufor they declined and said they assigned extra leg room seat. But later I found that it is Norma seat. Liers"
Pros: "Flight left on time and arrived at destination even earlier"
Cons: "On line flight status. Since the flight arrived earlier (11:50 PM instead of 12:15 AM the next day) from Chennai to Abu Dhabi, earlier time was entered. But since the date was not changed, it showed a delay of about 11 hours."
Cons: "Business class seat not very comfortable when in flat position. Chaotic boarding and very slow check in."
Pros: "On time, entertainment, friendly crew"
Cons: "Seat comfort was HORRIBLE on 777. Next leg on A320 was tons better."
Pros: "The whole ambiance and atmosphere"
Cons: "The length of the flight!!!"
Cons: "Food was bad"
Pros: "Boarding process and entertainment was good"
Cons: "Food was horrible. First of all, we didn't get what we had requested. On top of it, whatever they had provided was substandard. Especially whatever they had given as sandwich."
Cons: "Transit from Jet to Etihad was unclear. Had to go to a different terminal, but there were no signs and airport (not Etihad) staff didn't seem to know where to go. Once I got to the right place, Etihad staff were helpful."
Pros: "The service and comfort!"
Pros: "The plane was fantastic, although my experience is slightly more skewed towards a positive one given the flight was fairly empty and we were free to choose alternative seating after takeoff. The plane itself was fairly comfortable, a noticeable step up from budget lines, and the staff were an absolute dream. Very very friendly, never seemed put out and frequently checking on passengers. The difference of inflight entertainment technology was certainly VERY noticeable & I actually preferred it. Better, clearer, bigger screens. It just changes the experience for the passenger if we can be happily distracted."
Cons: "Really only the food. There was one meal which I didn't eat after tasting - it was just tasteless and not worth eating. A scone sandwich would have been more preferable. I still believe the standard of inflight food could be raised a notch or too, even if it was looking at a company like Pret A Manger and offering some nice sandwiches, fruit and soup, that would be more desirable and satisfying."
Pros: "Etihad knows how to make you feel special, lot of smiles and nice crew who are the real hosts, never get tired and always are ready to help."
Pros: "Selection of movie and TV shows could have been better"
Cons: "Selection of movies could be better"
Pros: "The bathrooms were clean and functioning"
Pros: "Cleaniness , food , entertainment"
Cons: "Air hostesses, my daughter asked 3 times for something . They kept saying will give and eventually no manners to come and reply also .. Asked for an extra bun for my 3 year old I was said will come back after the round but again no one came .. Never experienced this with any other flight .. Boarding also with kids was a little difficult when going by bus to the aircraft .. No priorities .. Only pushing .."
Pros: "A380 is the definition of comfort. Comfortable seats."
Cons: "Airline should consider discounting the tickets in the last row as they are not recliners. Cramped for space."
Pros: "Lacking in Hosiptality"
Cons: "Lacking in Hosiptality"
Cons: "Lacking in Hosiptality"
Pros: "I like the movies. Seats assignment to window in a 2 seats row are the best. They seat a chubby person who was all over my seat the whole 5 joirse"
Cons: "The flight attending crew from Chennai as well as for the Abu Dabi flight ignore request for coffee or water service. Only after turning light several times they responded. Even when they were passing the halls with water and you called them they would not stopped. I love the soft landing of all pilots flights."
Pros: "Seats were not reclining. Food is not tasty. Boarding is not satisfactory Entertainment is below average movies. Would not prefer to fly again"
Cons: "The website does not allow updating of food preferences. I tried multiple times to update my preferences but it did not work well. Veg options are a must for flights originating from India as there are several passengers who prefer veg meals. However, this was not well attended to in the flight."
Cons: "The crew was not helpful in keeping us informed about the delay, or in helping us make our connections."
Pros: "Flight was good - smooth takeoff & landing. But delayed half hour in Abu Dhabi , did not make it up. Crew good but food was not tasty. My wife's specially ordered Jain vegetarian meal was inedible. Seat comfort OK but soiled by a supper in seat ahead, could not stretch legs."
Cons: "Entertainment choice for Indians limited and poor content. Unremarkable English movies & music. Quantity but not quality"
Pros: "I got upgraded to business class on this flight. This isn't something I can afford to do, but I will tell you it is substantially better."
Pros: "the journey, staff and overall experience"
Cons: "there was short delays"
Pros: "Food and entertainment are the two things I like about his airlines"
Cons: "Comfort, economy class really sucks in this airline"
Pros: "In air service"
Cons: "leg room and boarding delays"
Cons: "Etihad overbooked me along with more than a dozen other passengers on a 14-hour international flight. Apparently Etihad decides on who gets left behind. Etihad's "Transit Travelers" service is one of the WORST customer service desks I've ever been to. I waited in line for 2 hours. Passengers were urging to be served so they can make it to their connecting flights not knowing they have been already selected not to board those plains. Voices were raised and demands were made to speak to the supervisor. It was chaos. I made it to the agent shortly after the gate to my flight had opened. I was shocked by how the agent lacked empathy when he informed me I won't make it to the connecting flight because it had been overbooked. Not an apology or even sir! I was forced to be rerouted which stretches my 25-hour trip to 33 hours. Then the connecting flight gets delayed more than an hour resulting in missing the second connecting flight. Now my trip has become a 41-hour trip, I missed a day of work that's worth more than double the value of the voucher Etihad gave me and lost one day of unscheduled vacation. Etihad even damages my bag that had servived more than 10 flights. I will never fly Etihad and strongly recommend against flying with Etihad."
Pros: "Liked the food Good service"
Cons: "Not attending to call button and not providing coffee or tea when I needed"
Pros: "leg rooms are good from Chennai to Abu Dhabi and in flight service was good"
Pros: "Traveled from India to Minnesota flight was nice got to sit in first class seat were larger"
Pros: "Service was competent and I commend the stewards and stewardesses for making the best of a poor situation"
Cons: "Seats are narrow and leg room is tiny. I am likely not alone in saying that I would pay a little extra for my ticket if all our seats were a bit more roomy and leg room a bit wider. And I am not talking about just your upgrades - I detest such a la carte pricing that only make money for the company without considering comfort for the customers."
Cons: "this does not necessarily reflect in the airline, other than the fact the staff could really not do anything for me in Abu dhabi: the eithad staff handed me an email and told me i had to inform them that way. no designated lost and found, the local police were utterly unhelpful"
Cons: "I had requested a special meal on my profile. before my onward journey I had also verified at the gate that my special meal was included. 1) they ran out of meals and didn't even realize that i had a special meal - they did try to accommodate and infact i think one of the meals looked like it came from the crew themselves. However it should not be the case 2) the cafe items are not marked for special meals. they ran out of vegetarian items by the time they reached my seat. as a result i had no food at snack time at all."
Pros: "Crew is nasty and racist"
Cons: "both trips baggage came late"
Pros: "- seats were good. more leg room than other economy seats - food was ok, they did not bombard us with too much food , which i liked - entertainment was good too"
Cons: "- LOST BAGGAGE: they lost my suitcase in the last leg (auh-maa) and I did not receive it for 4 days. I had no clothes, toiletries, etc as I only checked in 1 bag. No compensation offered. - I had to literally get into an argument with the ground staff at MAA airport to get any compensation for basic toiletries, change of clothes, etc. I only received compensation 15 days later for 2 days after several phone calls. I finally had to show up at their office, upon which I realized none of their staff communicated with each other. So, I had to explain everything from the begenning and was finally given some monetary compensation. - Their staff called me back every once in a while and promised things that they never delivered on. For example: they asked me to wait at my mom's house for 4 hours as I needed to sign some paperwork and they could not mail it or email it to me. After waiting 4 hours and cancelling other plans, no one shows up and no one answers the phone. - On my flight back, flying through AUH was a disaster. We had not been notified of the new pre-clearance procedures and with only 1 hour 30 minutes to get past 3 security checks and U.S pre clearance was near impossible. So, 10 passengers including myself just waited while our flight took off. - In AUH airport, their staff gave us completely different directions. We would be told to go to the rebooking desk by the ground staff, and once we get there the ticketing agent informs us we cannot be rebooked for 3 hours and that the prior person did not know what she was talking about. - So, they make us stay awake for 5 hours from 2 am to 7 am seated in their waiting area, until someone finally is able to rebook us to our destinations in the UNited States. They rebooked us on connecting flights which added 5-6 hours to the flying time. Simply awful management. - The staff complaining about their jobs, miscommunication and other work related problems was really unprofessional when they had pregnant women and children waiting around for 5 hours."
Cons: "Food problem again. Did not have vegetarian food, even after selecting it online. Crew did not collect cups and other stuff before landing. So tray table was not stowed during landing, posing hazard. Crew needs to be trained more on safety."
Pros: "Totally it was good and we enjoyed our trip. Keep it up In particular Asian vegetarian food was good. We South Indians need more milk for tea snd coffee. On request the same was given. Nothing more to add"
Pros: "Good aircraft and excellent entertainment system. Food was quite good."
Cons: "The attendants were just not interested. They were unresponsive and rude."
Cons: "My inlaws were carrying 4 bags with them. However all 4 are in very bad condition. Wheels are almost broken and I can't even drag them. It's worse. For there return journey I have to buy them new ones. It's overhead for me."
Cons: "Cheap food. Poor service from cabin crew. Crappy seats."
Pros: "Privacy of the seat"
Cons: "Entertainment choices were very limited. Very few movies. System was very difficult to operate Crew can be little more polite and show little more enthusiasm to help the passengers Toilets were not sufficient"
Cons: "I already feed finished all bookings in May, it had to pay the costs. But they My booking had not been confirmed. Where I can not even find my reservation information. It is a very terrible thing. So I again pay 680.84 EUR I had to buy a plane ticket again. Never forget a very horrible experience. I accept 680.84EUR necessarily return the card fee. I will sue you by law."
Pros: "The flight from Washington DC to Abu Dhabi had nice modern amenities. I like the wide range of entertainment options, plus power supply options for every seat. The food was decent."
Cons: "The intercommunication between field staffs can be better."
Pros: "Normal standard"
Cons: "It's acceptable"
Pros: "seats were good, on time flight. the crew was ready to go!"
Cons: "the food; quality, selection, amount of snacks. everything was lacking."
Pros: "Abu Dhabi airport is definitely the jewel in the Middle East. Great to transit through there."
Cons: "Etihaad should provide free transit lounge facilities for economy passengers as well"
Airlines flying to Torremolinos have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights to Torremolinos
Masks required on board, masks provided on flights to Torremolinos
Social distancing seating
Middle seats unavailable to book on flights to Torremolinos
Testing for antibodies, testing for symptoms for flights to Torremolinos
Waiving of change fees. Search flexible flights to Torremolinos