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Cons: Sat on tarmac for 20 mins because we were early...

Cons: Better flight scheduling.

Pros: The fight was very professionally carried out.

Cons: The gate agent hurried ineffectively to board our slightly delayed flight (around 10 min). She left open the Priority Lane and boarded all pax there, having to step 4 steps to the left to scan every boarding pass.

Pros: In flight entertainment

Cons: Food provided, other than snacks, would be a plus

Pros: Crew was nice and flight was very smooth.

Cons: Nothing

Pros: The crew was nice and helpful, especially when my son was feeling sick after the landing. One of the crew members immediately got up and grabbed us a ginger ale and pretzels.

Cons: Although we landed on time there wasn’t a gate for us to pull up to. So we had to wait on the runway for an hour before being able to pull up to an available gate.

Pros: Video screens at each seat

Pros: Customer service was acceptable

Cons: Flights were cancelled and had to take another airline. Bags were also lost for 5 days!

Pros: Michael DJ was awesome! Made us laugh during the safety demonstration which was much appreciated on a long travel time home!

Cons: The descent down to the airport was rough. I felt it was done too quickly, caused a lot of pressure on my head and was very painful

Pros: Customer service was acceptable

Cons: Flights were cancelled and had to take another airline. Bags were also lost for 5 days!

Pros: Everything was done in a good amount of time.

Cons: Better room in seats....feels really tight

Pros: I observer th crew at this flight were very friendly and helpful, unlike my previous flight in the past years.

Cons: Keep it up!