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I really enjoyed the flight...everything was smooth and we arrived on schedule.

No leg room

Security service in Helsinki is quite unprofessional. It does not understand EU Security Rules for liquids at airports. Where do they find such guys?

nonstop to Helsinki was great...I have done this route over 100 times and this was the first time non-stop. When you have 17-19 hours travel time in your head door to door and then it is 12 - you really appreciate the extra time. THANK YOU!

The plane was more spacious ad the on boarding process was still on organized but since there were less people it was it as bad as the first flight

The in boarding process were on organized no entertainment

crew, clean plane. food was good.

the entertainment system wasnt working very well at my seat and the one next to me.

The crew were nice and welcoming. Had a lot of movies to watch

The boarding gate was a bit chaotic. But I guess this the airport blame

I got three seats to myself! I went to sleep and no one bothered me! There were blankets!

No food.

The inaccurate time of flights and their late. The type of food is terrible.

Everything was great but I particularly liked the meals.

Our trip to Europe required three legs: Boston to Ljubljana, Slovenia; Slovenia to Barcelona; and Barcelona to Boston. Each leg required a plane change in Istanbul which added a lot of time to the trip and resulting jet lag. We knew this going in but were motivated by the very low fare. I don't think I'd do it again.

nothing really special

Food is very Poor Seats are cramped and uncomfortable

highly organized boarding process. I wish other airlines would adopt it. courteous, helpful staff, both on the ground and in the air.

everything was very well done

The USB ports

The USB port was broken and didn't work. The Crew member had no patience and was rude and loud.

Food , perfect timing , very comfortable even in economy , very friendly staff

nothing outstanding

In a 14 hour flight if your monitor is not working, you just sit and stare at the screen, remote had some buttons broken, touch screen was not working..... imagine how you would feel. these are basic things that is necessary in a direct long flight....which were missing.

Lounge, Boarding, Food, Crew Members

Entertainment

just enough time in Doha between flights. Not too long not too short!

Asian vegetarian food can be of better quality.

i liked that the entertainment system had a lot to offer, lots of movies and options. I liked the staff, they were very cooperative and friendly.

the flight was delayed 45 minutes, passengers were waiting in a non-air-conditioned aircraft. The AC was working after takeoff. The airplane chairs were small and no leg room, on a 7 hour flight to Barcelona that was exhausting! Couldn't manage to get some sleep at all. Overall, at least I arrived to my destination safe and sound. Thank you!

just enough time in Doha between flights. Not too long not too short!

Asian vegetarian food can be of better quality.

Staff very friendly. Loved the adjustable headrest as I am shorter and this is the first time flying that my neck was so comfortable I didn't need my travel pillow! Food was excellent!

Nothing!

they messed up my bag and had to wait 4 hrs at dxb airport to hv them retrieve it

We will highly recommend to use this airline. We will try again to flight to any city that we know they will have connections . Is worth it to plan to stay a few days in Dubai. Is a great city , unique, different.

Crew / service very attentive. Lovely appearance. Food very good , also the coffee! I also enjoyed the little comforts, pillows, blankets & the travel pouch with travel essentials. I also appreciate the cabin sizes & locations of the lavatories. And, love the ceiling lights!

My entertainment screen wasn't responding well, which di annoy the passenger in front of me lol

Crew professionalism, Entertainment Flight timing Take off and landings

Security service in Helsinki is quite unprofessional. It does not understand EU Security Rules for liquids at airports. Where do they find such guys?

Plenty of leg room, and I got an empty seat next to me! Food was served on time (an hour into the flight, and about two hours from the destination). The options were decent particularly the caserole in terms of portions. Plenty of overheard compartment space, even with a nearly full flight.

The arm rest between seats doesn't raise to the full upright position, only one-half way. The TV needed to be reset by the purser due to it being stuck on kiddie mode. If you're a snacker, bring food.

No leg room

nonstop to Helsinki was great...I have done this route over 100 times and this was the first time non-stop. When you have 17-19 hours travel time in your head door to door and then it is 12 - you really appreciate the extra time. THANK YOU!

Airplane was nice.

I paid $90 for economy comfort for my flight and did not get an economy comfort seat. I am very disappointed with Finnair in this. They will not refund my money at the airport and now I need to go through their home office for a refund. It was bad enough not having any extra leg room on a red eye when you are over 6 feet tall but now I have to jump through hoops to get my money back.

The flight was good! Much better than US domestic carriers with comfortable seats and a good layout to the aircraft.

Food was good, not great. Crew was attentive but missed being great by one notch and the flight could have been faster. All trifling details. But overall... If they didn't run out of chicken on the flight

Decent flight from SFO to HEL, friendly staff ...

Ran out of food options from SFO to HEL. I was sitting towards the end of the plane ... and no more chicken so got stuck with the pork and mashed potatoes options. Need more coffee aboard the flight. ANA cleans the bathroom periodically, and wouldn't be bad to do the same on long flights. The arm rest between seats don't go all the way up, only half way. If the person in front of you is asleep during meal service, the FA (flight attendant) won't lift the seat and it may be a very uncomfortable meal experience. Other airlines will have the FA do it themselves. ...and you need to be careful about staying awake to get food (otherwise you can get forgotten).

Movies.

No leg room.

The service, food, convenience of a direct flight to Istanbul

The entertainment system in my seat did not work (they offered to change my seat but I declined). Also the WiFi was spotty. However, I always enjoy flying with Turkish Airlines due to the excellent service and delicious food.

Good excellent! Service attentive, friendly.

Over crowded, no leg room

Everything was great but I particularly liked the meals. Many fine movies. However, The movie viewer on my wife's seat did not work.

Flying from Barcelona to get a flight to Boston from Istanbul was a mistake on our part. We saved money but were awake for more than 34 hours

nothing really special

Food is very Poor Seats are cramped and uncomfortable

Lounge, Boarding, Food, Crew Members

Entertainment

Email messages ahead of time about flight delays. I got email messages telling about flight delays, but the estimation of the delay was not accurate. Hence had to wait for long hours at the airport.

The ground staff at Hyderabad and Mumbai were pretty much absent, until about one hour before the flight left. It would have been great if AirIndia staff was available on the ground at the gate/terminal to advice people who did not have access to email/text messages. There was not even a single announcement about the flight being late and an ETD. A few announcements would have calmed a lot of passengers.

Food , perfect timing , very comfortable even in economy , very friendly staff

Nothing to mention here . . Need to type 50 chars

There was nothing that I really liked. Either it was okay or poor

1. Toilets - poorly maintained 2. Food - Bad taste and bad choice of menu 3. Poor entertainment - the screens did not function properly 4. Crew- the crew did not come to resolve the issues of poor screens 5. No Wifi 6. Overall cleanliness - poor Air India, You got lots to work on!

Nothing

Nothing on this flight

Good movies

Horrible food and beverage service as mentioned above

Well mannered behaviour of all staff on board

No staff officers to assist people like me who came on wheel chair. I was in the queaue for nearly 2 hours, Some of the counters were not manned at all.

Hard working crew. Kept the restrooms clean and very polite.

Food was horrible and stale. Delayed flight due to baggage loading issue.

The flight crew had no control over the passengers on this flight! Kids running around when the seat belt sign on, called fro assistance TWICE and no one came to my seat and I held my trash for a whole hour and not ONE person stopped by to get it from me!

just enough time in Doha between flights. Not too long not too short!

Asian vegetarian food can be of better quality.

I was really impressed by how nice caring and wonderful were the flight attendants!!! Excellent service!!! Great food!!!

Over all great

Nothing

highly organized boarding process. I wish other airlines would adopt it. courteous, helpful staff, both on the ground and in the air.

everything was very well done

nothing really special

Food is very Poor Seats are cramped and uncomfortable

The service, food, convenience of a direct flight to Istanbul

The entertainment system in my seat did not work (they offered to change my seat but I declined). Also the WiFi was spotty. However, I always enjoy flying with Turkish Airlines due to the excellent service and delicious food.

Everything was great. Got upgraded to first class

they messed up my bag and had to wait 4 hrs at dxb airport to hv them retrieve it

Everything.

Nothing.

Crew / service very attentive. Lovely appearance. Food very good , also the coffee! I also enjoyed the little comforts, pillows, blankets & the travel pouch with travel essentials. I also appreciate the cabin sizes & locations of the lavatories. And, love the ceiling lights!

My entertainment screen wasn't responding well, which di annoy the passenger in front of me lol

Great service, good meal and outstanding entertainment channels

No critical comments to be offered

Plenty of leg room, and I got an empty seat next to me! Food was served on time (an hour into the flight, and about two hours from the destination). The options were decent particularly the caserole in terms of portions. Plenty of overheard compartment space, even with a nearly full flight.

The arm rest between seats doesn't raise to the full upright position, only one-half way. The TV needed to be reset by the purser due to it being stuck on kiddie mode. If you're a snacker, bring food.

Seats. Very uncomfortable

No leg room

I really enjoyed the flight...everything was smooth and we arrived on schedule.

nothing outstanding

In a 14 hour flight if your monitor is not working, you just sit and stare at the screen, remote had some buttons broken, touch screen was not working..... imagine how you would feel. these are basic things that is necessary in a direct long flight....which were missing.

The USB ports

The USB port was broken and didn't work. The Crew member had no patience and was rude and loud.

Food , perfect timing , very comfortable even in economy , very friendly staff

Food , perfect timing , very comfortable even in economy , very friendly staff

Nothing to mention here . . Need to type 50 chars

Over all great

Nothing

Staff very friendly. Loved the adjustable headrest as I am shorter and this is the first time flying that my neck was so comfortable I didn't need my travel pillow! Food was excellent!

Nothing!

Again amazing wonderful flight attendants!!! Excellent service!!! I'm sooo impressed!!! Great food!

The flight crew had no control over the passengers on this flight! Kids running around when the seat belt sign on, called fro assistance TWICE and no one came to my seat and I held my trash for a whole hour and not ONE person stopped by to get it from me!

Good excellent! Service attentive, friendly.

Over crowded, no leg room

Ataturk airport, meals

Turkish airlines staff are rude

Everything was great but I particularly liked the meals. Many fine movies. However, The movie viewer on my wife's seat did not work.

Flying from Barcelona to get a flight to Boston from Istanbul was a mistake on our part. We saved money but were awake for more than 34 hours

Purchase value

Economy seats are a bit tight

The flight crew had no control over the passengers on this flight! Kids running around when the seat belt sign on, called fro assistance TWICE and no one came to my seat and I held my trash for a whole hour and not ONE person stopped by to get it from me!

i liked that the entertainment system had a lot to offer, lots of movies and options. I liked the staff, they were very cooperative and friendly.

the flight was delayed 45 minutes, passengers were waiting in a non-air-conditioned aircraft. The AC was working after takeoff. The airplane chairs were small and no leg room, on a 7 hour flight to Barcelona that was exhausting! Couldn't manage to get some sleep at all. Overall, at least I arrived to my destination safe and sound. Thank you!

just enough time in Doha between flights. Not too long not too short!

Asian vegetarian food can be of better quality.

I liked everything from A to Z! the aircraft was spacious and new. The staff were very friendly and cooperative and attentive. the seat was comfortable and entertainment system was great!