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Pros: Crew was top

Cons: 45 min delay , shame ..... always the same problem with Frankfurt airport...

Pros: The kindness of all people working on Swiss was very special

Cons: The food was not very special, but the chocolates were awesome

Pros: Nothing

Cons: Entertainment didn’t work, the crew did nothing to help. The plane was hot and stuffy. My luggage is lost.

Pros: Everything was amazing, except for 2 pieces of luggage that got lost, misplaced, from Zurich to Chicago

Cons: 2 luggage missing, I was told by Swiss airlines I would get them the next day, because they were left behind in Zurich.

Pros: A350, smooth and quiet. Nice plane

Cons: Seats in business are a little crowded and close together. opening to get in and out of seat is minimal

Pros: Loved the wine hour, location, access to bikes and lovely breakfast buffet! Service was super friendly, too.

Cons: I hate paying for water but I seem to do this all over town.

Pros: It was the best flight I’ve ever had. Friendly, polite and very careful crew. It was very pleasant to be on board. Clean, nice climate control, no any smell. The food was tasty and on time, the beverages were widely presented from juices to red and white wine or beer...so The time passed quickly

Cons: Only the other trip by air with Finair

Pros: Comfortable

Pros: Nothing I want my money back they didn’t let us Board our Kiev flight and we are stuck in Kiev and had to purchase an entirely new flight.

Cons: They airline could let us board our flight.

Cons: 24 hours was before flight was delayed 50 minutes and after when I was at airport an other 1 hour and 40 minutes delay , when You have a transfer flight to take it is not serious

Pros: Crew

Cons: The plane was really old and all broken

Pros: Everything was terrible

Cons: They charge 15 euros per boarding pass print out . I had to pay 75 euros for 5 pieces of printed paper.their website was down we couldn't register online . They are very strict about weight. Will bot forgive you extra 100grams. Money hungry airline.Charges money for everything

Cons: We missed the smile and quality service liked before. Food quality is just okay. Timeliness for departure/arrival was excellent.

Pros: Amazing crew. Seat needs more padding.

Cons: Memory foam seats

Pros: I like the crew members

Cons: Entertainment selection and food could be better

Cons: Flight was a little warm but was able to get it cooler via help from crew but got warmer again towards the end of flight. Overall good flight though

Pros: is nice flay

Cons: they are ok

Pros: Nothing

Cons: Next time give money back to people for cancelling or changing flights. Never flying with Kayak again

Pros: It's ok for business class. Crew and boarding is Pro smooth.

Cons: Entertainment options are limited. Food could be better considering its business class.

Pros: Crew was nice and friendly. Food came in a paper bag but still was good and plenty. The plane was an Airbus-330, it's a smaller plane for shorter routes but the seats were actually more comfortable than the newest Boeing 787-9 they use for long hauls.

Cons: Don't bus the passengers to the plane and make them climb the stairs. It's almost 2020.

Pros: Seat was comfortable, food was surprisingly good.

Cons: Nothing

Cons: Seat in front of me was mostly lowered in a position that caused an uncomfortable force against my knees. My neighbor had to place his knees in my sitting area for the very same reason. Otherwise everything was great.

Cons: Quite narrow seats and seat pitch in economy, but the price was right. Poor quality seatback screens but a good selection of films and tv

Pros: meal

Pros: My bag was lost!

Cons: To have my bag delivered

Pros: The fact that we were offered an additional round of water and the friendliness of the crew.

Cons: A better breakfast...

Pros: At least the crew was friendly

Cons: The flight was delayed for 1 hour and we were sitting inside the airbus with no air condition due to technical difficulties on 35 degrees sweating like pigs. No water or snack was offered even though the delay was so big.