Daily cleaning, installation of cabin HEPA filters on flights to Shanghai Hongqiao Intl
The cheapest airline ticket to Shanghai from India in the last 72 hours was ₹ 124,004 one-way, and ₹ 190,180 round-trip on the route from New Delhi to Shanghai. The most popular route is from New Delhi to Shanghai and the cheapest ticket found on this route in the last 72 hours was ₹ 190,180 round-trip.
Shanghai Hongqiao Intl Airport is 15 kilometres from the centre of Shanghai. View on map.
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Scores according to KAYAK customer reviews
Pros: "It was great..."
Cons: "Lavatories on domestic flights in Japan are tiny. Like, super duper tiny."
Pros: "Flight was typical."
Cons: "No direction for the connecting flight and no help to understand the connecting flights."
Pros: "The crew was great and entering and exiting the plane was quick."
Cons: "The seats could have been more comfortable, but I feel like that is a comment for most planes that fly internationally."
Pros: "Crew was attentive and food was great. Japan air was a much better buy than any American company. I will look for Japan air for any flights I take in the future."
Cons: "Nothing. The experience for international economy was perfect."
Pros: "I had to cancel my trip but I couldn’t return any money for not used tickets, lost everything."
Cons: "Money return policy"
Cons: "Entertaining in English"
Cons: "The chairs were just a little uncomfortable, too firm, but everything else made up for it."
Pros: "JAL flight crew were excellent and friendly"
Pros: "they assisted my aunt very well all through out her flight"
Pros: "Leg room at seats were spacious, comfy. However , toilets could be cleaner."
Cons: "This is 2 nd time I flew JAL. And food was below average. Should offer cup noodles or biscuits if pax is hungry ."
Pros: "Service was excellent. Premium economy seats well worth the few extra $$."
Pros: "The service was excellent"
Cons: "Food needs improvement"
Pros: "even though middle seat, there was enough leg room to rest comfortably."
Pros: "While many other airlines are cutting down on their service quality and amount of food on their flights, Japan Airlines has done the reverse: offer excellent food and great service at every tier, including economy. We took a flight from NY to Tokyo and felt like it was one of the best long haul flights we have taken."
Pros: "Was fed a meal and snacks/drinks for this connecting 3 hour flight in economy. Hard to sleep in the economy seats, But with a blanket and thick clothes it would be better! Japan Airlines crew extremely nice!"
Pros: "The flight attendants were very attentive and polite, seats are some of the most comfortable of any airline I've flown (particularly compared to the US domestics), entertainment is solid (although the English movie selection was not that large), and we were regularly offered food and drink if we were awake. I would definitely recommend JAL to others."
Cons: "The food was not to my liking (i.e., all Japanese style, but not necessarily types that appeal more to Westerners) but it was palatable."
Cons: "Bad seat near bathroom. Smelled like pee entire trip"
Pros: "We had a 4,5 hours delayed.. :("
Pros: "Comfortable big seats. Great service by crew members. Clean and like new cabin."
Cons: "More variety on audio entertainment may be added."
Pros: "If I could give the crew 10 stars I'd ask to give em 20 cause they wer AMAZING. So nice and polite i enjoyed my flight so much. They wer very attentive and always smiling. Simply lovely."
Pros: "Riding on the 787 was superb."
Pros: "Everything!!! Excellent customer service. Will definitely use their airlines whenever possible.Very polite and always smiling and frequently checks on you if u need anything unlike other airlines."
Cons: "None whatsoever."
Pros: "Great airline, roomy seats and they don't nickle and dime you like other airlines."
Cons: "Everything was great!"
Pros: "Hostesses were very nice. Lot's of room in aisles."
Cons: "Food was okay. Not a great choice of movies."
Pros: "From check in to final destination, customer service to amenities, Japan Airlines exceeded my expectations in every regard."
Cons: "The flights were everything I expected and more."
Cons: "Everything. Screens were small. Leg space was little to none. Food was trrrible. I will never fly with JAL again"
Pros: "Crew was very nice, movie selection was great and the 787 is a nice plane"
Cons: "Not a lot of room to move around (seat size) and need more bathrooms only had 4 for about 100+ ppl"
Pros: "Nice flight, right on time."
Pros: "Great meal compared to other local airlines. Comfortable."
Pros: "I love flying jal"
Cons: "It's not so much the flight as it was the plane, the 787 seats recline too much for the limited legroom you get so if the person I front of you reclines all the way you will ride with there seat in your knees the whole way"
Pros: "Polite service, comfortable flight, no delays"
Pros: "I like everything about my flight"
Cons: "There was nothing to dislike"
Pros: "Asian vegetarian meal"
Cons: "limited rest room facilities"
Cons: "Didnt realize that Veg Meal, i needed to explicitly request while checking in. ended having bread butter and deserts"
Pros: "Japan Airline employees are courteous and gracious. The plane and seats were comfortable, and they offered complimentary food and movies. I would definitely fly this airlines again."
Cons: "There was nothing I didn't like about this airlines."
Pros: "As always, the Japan Airline's stewardess takes care of you so well, they really make your trip a very comfortable one. (Think the Japanese airline crews are the most caring, with thorough service, and they are surely one of them."
Pros: "Service was especially good. Very professional."
Pros: "Courtesy of crew members"
Cons: "No vegetarian food available"
Pros: "The entertainment package was the best ever encountered with seemingly endless choices, keeping us happy all fight long. The seating seemed a bit crowded, and the food was mediocre. We survived, however, without any problem and overall enjoyed our first Dreamliner flight."
Cons: "Windows were dimmed most of the flight."
Pros: "There was a huge check-in line but it went quickly because they had 8-10 ticket agents with luggage 'helpers' for the agents. Of course there was a problem with my reservation that they had never seen before which manifested itself by them not being able to print my boarding pass. They called Tokyo and were told that they had never seen my problem before either. Anyway, the ticketing supervisor stayed with me for 45 minutes until they could over come the problem. I would be a rich man if I had a nickel for every 'So-sorry' I got that day."
Cons: "We had a last minute flight change to extend my business stay in Asia. Our firm contacted JAL on 3/1 to extend the return date from 3/3 to 3/8. We were told that it was done and just call back on 3/7 to confirm flight. When we called back on 3/7, they said the flight was never rescheduled and could not find a voice recording of the request. Despite our offering of evidence of our other ticket from Osaka to TPE (3/3-3/8 round trip) showing that it was not a no-show, and we have phone records of calling JAL on 3/1. Nevertheless, their customer care center in CHINA was firm that it cannot be done. The money has been wasted. Ridiculous service for a 3,500 business class ticket."
Pros: "Very friendly and attentive cabin crew. They were all very helpful and came by repeatedly to ask if we need anything throughout the flight."
Cons: "Nothing really not to like."
Pros: "Everything from check-in to boarding was easy, clearly outlined, and succinctly instructed. The attendants were very kind, attentive, and caring. Announcements were in multiple languages, and very easy to understand. The flight was only 2 hours long, but even during that short time, they maintained great professionalism and polish. They even retrieved and stowed a bag multiple times for an elderly passenger without complaint, and frequently checked on him to see if he needed anything else. Quite nice to see!"
Cons: "The only thing I didn't like was the random PA interruptions for nothing on the entertainment screen. a minor nitpick on an otherwise wonderful flight!"
Pros: "Attentive staff, decent food, good choice of entertainment."
Pros: "Overall service was good"
Cons: "Entertainment choices were not good"
Cons: "Boarding was not done by numbers or range of numbers."
Pros: "Amazing service; flight attendants were very quick to respond to requests and very very polite and friendly Comfortable space; considering it was economy the seating was surprisingly roomy"
Pros: "Food - Free dinners even for economy class. Entertainment - Every seat has a TV that offers multiple languages and tons of blockbuster movies from a variety of genres. They also offer many television shows in multiple languages and genres and video games. Roomy- The seats are as non-roomy as any airplane. However, the flight attendants don't give you any trouble when you want to just get up and walk around and talk to people. It gives the plane a roomy atmosphere. You can go to spacier sections of the plane to hang out."
Pros: "Very friendly services and on time flight"
Cons: "Need better entertainment system and movie options"
Pros: "They are OK. I was trying to do on line checkin it was not working. when you wait for any kind of life in Chinese airport I noticed so many Chinese customers were cut in the standing line and all the air plane staff was not care with this. I had to wait so much extra time."
Cons: "Our flight was delay for at least 15 hours this time. they didn't have knowledge to do customer service with this kind of case. They had to wait 2 hours at international transfer area every one was very patient with their service. I never buy ticket from Air China again."
Pros: "Amazing crew and service"
Pros: "Crew was good, seats were bad, entertainment software bad."
Cons: "Ordered and reconfirmed vegetarian food, one way got vegetarian food, on return, I am not in the list. Crew tried mix and match, but bad mix. Luggage was badly damaged, staff@LAX offered only $50 for replacement for over $130 suitcase, had no choice but accept their crappy replacement, lost my stuff"
Cons: "Indian food could've been better."
Cons: "Non veg meal should have a choice of Chicken, Fish,Egg or other Meats, while ordering online"
Pros: "Boarding was easy."
Cons: "Food ! Tasteless and bald.."
Cons: "Seems like airchina have no experience in aviation business"
Cons: "Food was subpar. The entertainment devices did not work."
Pros: "Boarding was streamlined, planes took off on time and made it to destination before time. Entertainment options were decent."
Cons: "Food isn't the best (had Hindu meal for my flights) not sure if there is a better option. There isn't much in terms of snacks, outside the set meals. Some of the crew members do struggle with communicating in English, but I always found someone to work with."
Pros: "Friendly service."
Pros: "Staff pleasant."
Cons: "Uncomfortable seats. No leg room."
Pros: "Number of crew and attentiveness; meal service on a short flight and efficiency in delivery"
Cons: "Mass boarding rather than by section"
Pros: "Love the service from the air hostess"
Cons: "Seating is a little tight, limited movie selections"
Cons: "We were so delayed—gate number didn’t show up until after we were to take off—missed connecting flight to HNL. They cited ‘weather’ for our missed connection but had never said anything about this in Hong Kong when we were waiting hours for our plane to arrive. We were told to get temporary visas so they could put us in a hotel that night. We found our way to the meeting place only to be told there were no more rooms. The worker was completely rude and just ignored us. We were stranded all night on the departure side, waiting to check in in the morning to a flight we weren’t even sure we were rerouted on. We were given 200 yen (which is nothing) and had to go thru Tokyo, and wait another half day to catch a connection to HNL. The whole trip took 36 hours instead of 16. I’ll never fly this airline again. Something similar happened to me flying China Eastern. Honestly avoid all Chinese airlines, unless you want to spend a lot of time arguing with people and at least 2-3 times the travel time. (Not to be confused with Taiwanese airlines like China Airlines which are much more dependable and hace way nicer everything.)"
Pros: "Comfortable seating in business, friendly crew. Reasonable able to communicate in English"
Pros: "Well..I had seat to sit on"
Cons: "Horrible food..imagine 14 hrs flight with no good food"
Pros: "Service was great"
Pros: "overall it was good; crew was excellent, kept the plane, specially toilet clean throughout."
Cons: "food selection for vegetarians better movie selection; english in TV documentaries."
Cons: "No good service"
Pros: "Crew service was excellent. Food choice and spread was nice and I was able to eat well despite not eating the chinese dishes."
Cons: "I wish the food was american chinese - like PF chang !"
Pros: "They did not had our foods on both flights."
Cons: "The crew was short tempered, dismissive. Our plane was delayed for hours and they got angry with us for asking for solutions for our missed connections. The only people who got the time of day were the Chinese speaking people. Could not provide me with my pre requested vegetarian meal, so for a 22 hour flight I had some dinner rolls and about a quarter cup of fruit. Not worth the discounted airfare."
Cons: "Entertainment screen is fault."
Pros: "Best price!food"
Cons: "Food quality"
Cons: "Movies were old"
Pros: "Boarding was okay.Flight was on time."
Cons: "The food was TERRIBLE not fit for humans.Crew was very unprofessional and rude."
Pros: "The price!"
Cons: "The food was ok ok"
Pros: "The price was low and that was the only silver lining"
Cons: "-> Food is horrible -> Staff behavior is not pleasant"
Cons: "Entertainment is mediocre. Aged system and doesn't work properly. More over Air China DOESN'T ALLOW USE OF ANY DEVICE THROUGHOUT THE FLIGHT. That means absolutely no entertainment for 12 Hours."
Cons: "since this portion of my flight was cancelled by air china they tried to book me on the next day but my husband decided to come meet me in beijing after getting me a hotel and driver to pick me up the night that i was stranded. i told air china not to book me on the flight the following morning that i wasn't going to take it. they never did that and ended up cancelling the entire remaining flights on air china. this was the worst experience with an airline i've ever experienced."
Pros: "Crew was good Food was decent"
Cons: "Flight departure time is very inconvenient. Room to improve food variety and quality"
Pros: "Very courteous behaviour"
Cons: "While the experience of flight was excellent, the missed flight to SFO led to severe inconvenience.The bus arranged for hotel was delayed,all heavy luggage had to be carried inside bus leading to hardship and severe personal strain as the did not have the capacity to accommodate all luggage. The extreme strain caused lasted during flight to SFO. It is suggested that due care needs to be taken of elderly, passenger with children etc.pl avoid such traumatic experience of such transits. Except for this rest of the experience was excellent."
Pros: "Nothing I liked it as there were no vegetarian option and crew was not able to speak in english"
Cons: "Not speaking in English the crew"
Cons: "Food and Entertainment was worst. I travel 2nd time with Air China. This I feel like traveling with local Chinese service not like international service"
Cons: "Flight was canceled. Customer service was incredibly unprofessional."
Pros: "Everything worked, boarded quickly and crew served passengers efficiency. Luggage was already on the conveyor belt when I arrived."
Cons: "My passsengerwere not arrived"
Pros: "The plane that WE EVENTUALLY got on was modern and nice. The entertainment system worked mostly (even though the selection was lacking)."
Cons: "Every flight was late. The staff was unprofessional and not at all helpful to my friend who was traveling with a broken leg. We needed a wheel chair for him so we could race to our connection in Beijing.... they wouldn't give us one and kept bickering amongst themselves, so he had to walk on his crutches all the way to the gate... only to find out they changed the gate because our plane was broken. Only they didn't tell us that, they just kept saying... "you can't board". I could go on and on but I am still too exhausted from the experience."
Pros: "it was comfortable."
Cons: "Entertainment and food was sub par."
Pros: "Friendly staff!"
Cons: "The entertainment screen kept freezing, it was frustrating"
Pros: "Flight and Crew were good but entertainment wan't as they had old selections in Entertainment."
Pros: "The service and other features o nth trip were pretty much on par with what you would expect from international airlines, so nothing to write home about these."
Cons: "1) Missed connection - my flight from New Delhi, CA 948, took off about a half hour late, resulting in a delay in landing in Beijing, and me missing my connecting flight to Washington DC. Not sure whom the blame for the delayed flight lies with, but the time gap between the two flights was only an hour, and this delay added about 12 hours to my journey, including a forced stay in Beijing. While the airline provided free accommodation and assisted in changing the flight, this error should not have happened at all in the first place. I guess I knew this possibility existed when I booked the flight, but I was hoping the airline would be competent enough to avoid it."
Pros: "Seat space/ leg room was good"
Cons: "Food Crew was not able to understand English, even personnel at airport were not able to understand English"
Pros: "Good service, price"
Cons: "Very sick person next to me coughing who gave me a cold. :("
Pros: "nothing good"
Cons: "Crew's behavior was very rude to me, firstly they barly understand English and they lie to me by giving me non-vegetarian food and said it is vegetarian. When I resist and said I'll complaint against you guys so they took food and trashed it immediately without my permission."
Pros: "Timely flights"
Cons: "Food quality"
Pros: "I like flight captain service. They fly smoothly. Landed smoothly. I love that part. But i don't like food. They don't give. You any extra stuff if you need something even like blanket that s make me upset"
Pros: "The on boarding process was quick and efficient at Songyuan airport. Very clean airport, and pleasant staff. Plane had decent legroom in the economy seating. Food was decent for short flight airplane food."
Cons: "Airline crew never gave any status updates about why the flight was not getting ready for takeoff after everyone was seated and the planes doors closed. Sat there waiting for +30 minutes with no updates. Flight crew never gave immigration cards. Deplaning was a nightmare because we had to deplane in several groups because it was raining and the Hongqiao airport would not let us deplane through a jetway."
Airlines flying to Shanghai Hongqiao Intl have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights to Shanghai Hongqiao Intl
Masks required on board, masks provided on flights to Shanghai Hongqiao Intl
Social distancing seating
Middle seats unavailable to book on flights to Shanghai Hongqiao Intl
Testing for antibodies, testing for symptoms for flights to Shanghai Hongqiao Intl
Waiving of change fees. Search flexible flights to Shanghai Hongqiao Intl