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Cons: This is my 2nd International Flight and Qantas outrated the other airline 100x’s over. Thank you

Pros: The crew and the flight was good. The comfort of the seats were not, especially for a 14.5 hr flight

Cons: Just a little more space between the seats! You have to lean to the side, on the passenger seating next to you to try to pick something up or gather your belongings.

Pros: Friendly crew and good service

Cons: Outdated seat and plane. No privacy in business class. Seat and biz class layout not competitive (2-2-2)

Pros: Crew was very courteous and considerate.

Cons: Food quality could be improved.

Pros: The Malaysia Airlines crew hospitality is world wide known and I experienced it myself during this flight

Cons: I sit in 2K of A350-900. Though it is known as a throne seat, there is an error on the installation of this seat. The foot rest that comes up and supposedly joined with the ottoman to make up the flat bed is too long so this seat never can actually go to full 180 degree mode.

Pros: Crew was terrible plane dirty and very poor service waited 90 minutes after take off to get a drink in business class. Last time I fly this airline used to be ok but now going downhill

Cons: Almost every thing. Incredibly dirty plane and crew just poor not interested in passenger at all unfortunately noticing this more and more with MAS

Pros: Malayasia airlines made me sad since they left my luggage in KL on my trip to Shanghai today. The agent in Shanghai was really bad to handle situation. He doesnt care at all. No one from Malaysia Airlines showed off to explain the situation. Me and my wife dont have any clothes to change. Very bad

Cons: Malaysia airlines need to Change the behavior of the staffs in shanghai especially the agent or the station manager of MAS

Pros: The food

Cons: I was given a window seat but without a window. I felt I cannot breath. I saw many empty seats around

Pros: Great flighy

Pros: One person went out of his was to get me an emergency exit row seat. I was not able to pre-select a seat when buying my ticket. When I phoned and spike to someone, I got a vague response.

Cons: The selection of in-flight movies was poor. My individual entertainment equipment was faulty. The crew was not helpful in fixing this. The dinner meal was heavy on the grease but snack sandwiches delicious. The cabin crew was not very attentive.

Pros: TV was okay when it was working, however crew was not around when I needed help and it was no longer functioning the last 3 hours of the flight.

Cons: Food wasn't great. Not many options. Nothing vegetarian, of course I brought my own food, however it wasn't anything hot.

Pros: Smooth transfer at CAN

Cons: Vegetarian food needs to be better. Tasteless food served. No options for vegetarian.

Pros: Helping and immediate response.

Cons: Flight through kul was delayed. 3 security checks having to go out to another terminal meant immigration check twice. Not enough time for connection. Therfore, i not only missed the fight to India, the two remaining connections... Not good day, now I have to pay rebooking on 3 flights to get home!!!

Cons: Frustrated

Pros: Some staff were good others could not be bothered.

Cons: Nicer staff