Daily cleaning, installation of cabin HEPA filters on flights to Nagoya
Nagoya Chubu Centrair Intl Airport is 37 kilometres from the centre of Nagoya. View on map.
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Scores according to KAYAK customer reviews
Pros: "Was able to get home toward Los Angeles with delays and change in plane so did not get proper seating as reserved."
Cons: "The plane was delayed from Tokyo to Los Angeles due to a pilot staffing issue. The plane stopped in Honolulu at 6:00AM in the morning and no staff was able to assist so they made everyone go through the run-around to have the luggage scanned for agriculture. Then they stated that even though we had pre-check, we did not qualify and the boarding pass was not issued with Honolulu to LAX. Over 5 hours delay and did not know that we could have stayed in Hawaii free room and meals. Terrible and one of the worst vacations ever for returning to the US. The food was not great."
Pros: "Everything was amazing! Crew was helpful, thoughtful and kind."
Cons: "Nothing. It was great. Strongly recommend."
Pros: "One of the JAL ground crew was fantastic at Narita airport. I didn’t have enough time to get on my next flight. She provided me full assistance to take me to the connecting flight gate on time."
Cons: "Several flight attendants gave me wrong drinks."
Pros: "Flight went well and was on time. 2nd best experience for economy seat."
Cons: "The crew members could have been more courteous to clients on the flight by lowering their voices when conversating among themselves."
Cons: "Very good airline except for the fact that the staff at Narita airport."
Cons: "Entertaining in English"
Cons: "I am satisfied with AA overall."
Pros: "All of the crews were polite and friendly, and the food was tasty."
Cons: "If there're more variety of movies, that would be great."
Pros: "the Level of service and the Japanese culture was evident at every moment of this flight. Our boarding process was delayed by almost an hour, and it felt like every 5-10 minutes we had an update as to what was going on and why, then passports were checked early, and service was top notch."
Cons: "In my perfect world, we would have updates way in advance if there are mechanical or airport issues but that is a slim to none chance. That is about it. Everything else was amazing!"
Pros: "Everything, the service and the food is great."
Cons: "Keep it up"
Cons: "Check in and apps stuck in 80'"
Pros: "Sky Time drink was interesting. Flight was on time."
Cons: "More leg room. Better information on what is included as far as meals / drinks."
Pros: "Great service. Food drink and inflight entertainment"
Pros: "This flight was part of a longer trip - I flew from Hartford, CT, USA on a different airline and connected to Japan Airlines in Chicago. I flew Chicago to Tokyo in JAL and then from Tokyo to Manila again on JAL. The service on first leg was very good and friendly of my JAL flights, food was good, seat was comfortable. Then on my second flight from Tokyo to Manila I was shocked but thrilled that I had been given an upgrade to first class. The whole experience was outstanding! The seat was incredibly comfortable and the food was phenomenal. The only problem, not that you could call it a problem, was that I was so comfortable with my fluffy pillow and fully reclining seat that I couldn’t stay awake to finish my movie! Thank you!"
Cons: "Not applicable"
Cons: "The attendants were very pleasant and efficient. I will certainly prefer to fly JAL, especially if you could offer the lower rates. On the down side, it was very difficult to contact their customer service line. However their online help desk was very responsive."
Pros: "This was my first time to travel with JAL. They take excellent care of all of their passengers. The flights did not seem to be as long as they were. I was very comfortable."
Pros: "Customer service was on point . Thanks Again !"
Cons: "Everything was great!"
Pros: "The customer service overall was really good."
Cons: "The food always messes up my stomach, where the whole day after I can’t eat anything"
Pros: "The attentiveness of the flight attendants. They were very helpful. Overall, the flight was a smooth one."
Pros: "The crew will treat you with respect even if you fly with economy class like myself Superb food Great movie selections Cheap wi-fi"
Cons: "I cannot find one thing I did not like"
Pros: "Not many passengers so that I had empty seats and could lay down."
Cons: "Tv stopped working suddenly."
Pros: "Service was amazing. Flight attendants were very..attentive!"
Pros: "The service was great. Food was delicious,"
Cons: "It was a bit too warm in the aircraft."
Pros: "The flight was smooth and the seating was comfortable."
Cons: "It was an evening flight, but the cabin lights were never dimmed, so it was difficult to rest."
Pros: "Great flight, great staff. The food wasn't bad either."
Pros: "The flight attendants are quick in services and with great manner. Cabin foods are generous, filled with variety and tasting the best among various international airlines that I have experienced between LAX and Taipei, Taiwan in the past ten years. The seat belt on light and bell were kept at minimal, in contrast to other airlines like EVA, China Airlines, Korean Airlines and United Airlines."
Pros: "I really loved JAL customer service at checking counter. So friendly and great customer service I received."
Pros: "prompt check in , ample baggages allowances, food and overall steward services."
Pros: "I was early to check in . But the check in was slow and I. Had to run to my plane ride .. and had no time to shop"
Cons: "The service was so so and food was lousy"
Pros: "Wonderful flight...so great getting premium economy...so comfortable...crew and food were great....one of the best long flights ever!"
Pros: "Great friendly service on jal... my wife and I got lucky and we're bumped to business class. Would fly with them again 100%"
Pros: "The food and plum wine. The entertainment packet was nice too!"
Cons: "The folks coughing on the plane."
Cons: "Didnt realize that Veg Meal, i needed to explicitly request while checking in. ended having bread butter and deserts"
Pros: "Flight attendants and ticket agents were very nice and helpful."
Cons: "The main entree was not very good."
Pros: "Japan airline and ANA airline are the best quality. Service,foods everything is good wonderful!!"
Pros: "The whole service was great. And the airplane arriving on time."
Pros: "Good solid flight on a relatively comfortable plane"
Cons: "Narita seems to have had delay problems as of late. What should have been a short flight was extended over 40 minutes on the runway. Not the airline's fault by any means, but I'd recommend looking for flights through Haneda if you're passing through Tokyo."
Pros: "Professional and kind service. Leg room. In-service TV/movies. Toothbrushes. Food. Everything was outstanding."
Cons: "Absolutely nothing."
Pros: "The crew's attention to detail, service."
Cons: "Sort of bumpy flight."
Pros: "This airline is the most professional I have seen so far. They are extremely accommodating, very helpful, and very attentive. I didn't realize how orderly the Japanese culture is. We took off immediately. The ground crew actually waves bye and bows! No one in the sloppy US does that! They were very professional and juse down right respectful. Food and snacks were served often. Even good coffee!"
Pros: "Good food, and entertaimet!"
Cons: "Chair is way too hard."
Pros: "There are just some wonderful travel things that happen perfectly, automatically, and with follow-up from the provider. The Japan Airlines flight from Tokyo Narita to Busan, Korea was one of those pleasant experiences. But then again, all of my Japan Airlines flights have been that way. I go out of my way to seek their flights!"
Cons: "ignore the "poor scores for this leg...flight was just fine, this is what I "bought" Not the horrible first leg of this trip...you should drop the code share with AA it is hurting you!!!"
Pros: "Overall service was good"
Cons: "Entertainment choices were not good"
Airlines flying to Nagoya have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights to Nagoya
Masks required on board, masks provided on flights to Nagoya
Social distancing seating
Middle seats unavailable to book on flights to Nagoya
Testing for antibodies, testing for symptoms for flights to Nagoya
Waiving of change fees. Search flexible flights to Nagoya