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Our flight was canceled, then they moved us to a different flight number yet we didn’t receive notifications timely. We had to find out the latest on our own / later AA sent a text with the updated info..

They didn't tell me they changed my flight. So I got confused on what happened to my flight.

Great flight experience although the food served was not up to the usual SQ standards with the main being too saucy.

There were no vegetarian options on flight from India. Then on the next flight there was no chosen entree available. Movie selection was mediocre

It was fine but my trip from Narita Japan to L.A kind of mediocre because did not get the assigned window seat.

It was good overall. What I liked most was the restrooms. Compared to other airlines, the restrooms seem larger and look clean. The seats also look clean. The attendants are nice, except one time during the flight. I was sitting on aisle and a man sitting window. He asked an attendant for a snack. She told him to go ahead and get some snack from the section with food storage (I am not sure how it is called). So, I had to get up to let him get out from his seat. Why she did not bring him some snacks so that I would not have to move, I do not know... I was kind of surprised how inconsiderate the attendant was.

JOKE of a company with the most Ridiculous policies. JAL is amazing, KAYAK/UNDERPRICER is the worst company I have ever dealt with, NEVER AGAIN

Very courteous and professional flight attendants. At least from Delhi to Tokyo leg where a good number of passengers are of Indian origin should have some items of Indian cuisine on the menu other than that great experience.

Excellent service, excellent food and beverage options, plenty of leg room

We asked for Hindu vegetarian meal in advance and the quality of the food was horrendous. Never flying JAL again!