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Cons: "Vegetarian food is terrible. Also no variety"

Cons: "I have chosen the seats and paid extra for those seats but got assigned to different seats. The seats for both to Shanghai and Vancouver were all the way to the back, very disappointed."

Pros: "Crew staff was very helpful."
Cons: "More entertainment options."

Pros: "Great customer services On time Clean Everything was perfect . Also they didnt have more chicken food since i don’t eat pork so one of the flight attendent gave me her food so i could nt be starving . Thats was amazing from her . I dnt remember her name but just wanna say thank you"

Cons: "Got to China. And for some reason they were not handing out 24 hour visas to anyone that morning. Have a 19 hour connection and not allowed to leave the airport. Asked the airline to change the flight so the wait would be significantly less. Very rude China Eastern staff who yelled instead of trying"

Pros: "Nothing! Couldn't be worse. The crew don't care about passengers and can't speak English either. We had a very long delay for no reason. The plane landed at a different airport that it was supposed to and then the airline bussed us to the Shanghai airport. Terrible terrible operation..."
Cons: "Everything! First please hire flight attendants that can speak English. Then provide better food. Even with Chinese standards the food had a bad quality. The stewardess didn't even understand that airplane mode exists for cell phones. She screamed at me to turn it off. Entertainment was a disaster"

Pros: "Left the airport on time, arrived on time, good flight, good service onboard."

Pros: "Food was okay, though they didn't get the variety of our vegetarian meals correct once again. Flight was timely."
Cons: "Worst thing was changing our pre-reserved seats saying it was an improvement, then sticking me from an aisle to a middle seat. It's one thing to do it, but it's egregious to lie about it. Crew was cold and not so friendly. They were a little rude as well, but some passengers were also rude. They were efficient, however. Earphones didn't work properly. Movie selection was just okay. Layover too long without a supplied hotel (16 hours)."

Cons: "All was fine"

Pros: "On time"
Cons: "Turbulence most of the time Crew not courteous"

Pros: "Good service - food/beverages etc"

Pros: "There is absolutely nothing I can say that I liked about China Eastern flight. See comments below."
Cons: "Service was horrible. Flight got delayed by 10 hours and staff expected us to wait at the gate till the next flight."

Cons: "I had an accident dislocated my shoulder on my way to airport. My wife called all the possible numbers but no one helped. We missed our flight due to medical emergency in an alien country and China Eastern wasn’t helpful atall."

Pros: "cleanliness attentive staff cooprative ground staff and airport staff found casual"
Cons: "food quality non availability of suitable and sufficient vegetarian Asian food Indian do face food problem specially veg."

Pros: "It brought me to Shanghai safely."
Cons: "They kept moving my seat because families wanted to sit together!!! I ended up sitting on one of those rows where I do not get a personal monitor. And the flight was seven hours long!!! I hated it so much. If flight attendants can be more strict next time when it comes to these families who do not even wanna pay the extra charge to reserve seats, then that would be good."

Pros: "Check in was ok at Delhi airport but the person on desk was new for his job as I could experienced."
Cons: "Wheel chair was requested at Shanghai Pudong Airport but it was not provided even after at gate .They sa8d its not available. i had to walk down. I had to remind them for Asian vegetarian meal. Zip lock tag strip was not placed on my suit case ."

Pros: "Then entertainment selection"
Cons: "Disorganized Grumpy staff"

Pros: "Everything but the seat"
Cons: "The seat didn’t recline. Very uncomfortable especially on a late night flight"

Pros: "Everything was smooth."
Cons: "Custom sucks in China, slow and not efficient."

Pros: "Domestic plane delayed one hour , I had enough time to make connection, they shut the door on me!! This cause a Two day delay in China!!! All ground grew don't give a shet about you. Please don't fly unless you want the bullshet of China"

Cons: "Flight delayed, ran out of beer, cut entertainment off way to early"

Pros: "Nothing about this flight is terrible, but the service and food definitely fits the lower price bracket."

Pros: "After fighting over and over during rebooking process, we got a direct flight from Shenzhen to Lijiang with a different airline"
Cons: "We booked the flight from Shenzhen to Lijiang with stopover in Kunming. They cancelled the flight from Kunming to Lijiang and suggested us to stop in Kunming, refund us the rest, suggested us to either stay in Kunming or take a train or do whatever to get to our destination. That’s ridiculous, we can’t just change our travel plan or take a 10 hours train."

Pros: "Flight was on time, aircraft was new, and service was good."
Cons: "When buying the ticket Kunming-Hanoi, the airline did not specify that there was a stopover on Nanning. The flight was delayed for one hour without any explanation. Further delays were expected because immigration check was done in Nanning instead of Kunming."

Pros: "Cheap price"
Cons: "Crazy rules insisting people remove earplugs 1 hour before landing."

Pros: "The crew was very nice."
Cons: "This is a pretty no frills experience. Fine for a couple of hours but not great for a 22 hour flight"

Cons: "Flight was delayed and we missed the connecting flight, they were not willing to accommodate us on any flights other than the same flight next day"

Pros: "The plane was new, and free movies."
Cons: "We missed our connection to LAX and the CE personnel in Shanghai we rude, impatient and not helpful. Based on that I would avoid flying China Eastern again. Also the flight from DEL to PDU was a long flight with no movies. Not competitive."

Pros: "Nothing"
Cons: "Everything"

Pros: "Nothing I pao"
Cons: "I paid extra money to pick my window seat but they didn't give me,no veg food,no Indian entertainment"

Pros: "Wheelchair for my mom n in china they say no one is available very bad"

Cons: "Not very reliable, flight was not on time, airline food made me nauseous and sick"

Pros: "Food selection was good"
Cons: "The entertainment was not disposed in a way that was accessible for all passengers"

Pros: "The price was phenomenal. Seats were comfortable. Timeliness was good."
Cons: "Limited English movie choices. Limited English of crew."

Pros: "Flight was crazy cheap. got a transit hotel free with long layover, really really cheap flight! Flight and food good enough, Didn't charge for glass of wine."
Cons: "Website works poorly,online checkin fails China Airlines has poor customer service but ingenuity and persistence can often overcome that. Language barrier can be real Delhi to Shanghai flight didn't have individual dvd entertainment"

Pros: "Probably worst airline ever flown, but good price. About 40% cheaper than others."
Cons: "Delayed 3 hours on tarmac. Worst food, bad service, no in flight entertainment. Pretty much international flight you can get."

Pros: "Price"
Cons: "Because of congestion at shanghai the flight from Delhi to Shanghai, the flight was canceled. The handling of the cancellation was terrible on both the Chinese Eastern and Indian airport official's side. Communication was slow and spotty, and this caused much stress and loss of time for the passengers. After repeated calls to the customer service center, it was discovered that China Eastern didn't even know the status of their own flights, as the computer systems didn't reflect the changes. I was passed to different customer service representatives being on hold for over an hour. Finally, It took 7 hrs to go from cancelation until we got to hotel, from 1am until 8am. During this time, passengers were repeatedly corralled in cold location and no refreshments were offered. The following day, the confusion continued as China Eastern and the Indian Air Port Officials passed blame and communication broke down between the passengers. At no point were all the parties concerned briefed on the plan, so people were left wondering and not sleeping during the time at the hotel. Finally a Chinese national called the Chinese embassy of Delhi, and the Chinese government stepped in and got us a flight out. China Eastern's denial of responsibility, lack of internal communication, and lack of Chinese Eastern ground support in Delhi made this flight experience the worst of my life. Some how I would like a full refund for the return portion of the trip."

Pros: "Efficient processes and friendly crew once aboard,"
Cons: "Long delay in departure, no entertainment, "simple" business class with just bigger seats, limited food and drink; took forever for baggage to appear, boarding and deplaning by stairs not gate."

Cons: "I never got to fly. I got stuck in Bangkok because China Eastern wouldn't let me use my ticket. They just told me to buy another ticket."

Cons: "They changed the flight schedule during the last few days. Their phone lines don't work, either they don't pick up or all they speak is Chinese. The airport staff is mind-bogglingly uncooperative. They didn't even offer me a hotel for the 21 hours layover I was forced to endure. No one had proper answers; they were just sending me from one desk to the other till I gave up and slept at the airport itself."

Pros: "Somehow, China Eastern managed to lose my Luggage for a direct New Delhi to Shanghai flight. How does one do that??"

Pros: "Worst flight I have ever travelled. If you are looking for cheap bus travel go in this flight."
Cons: "Flight is always late. You have to run in the airport for boarding your next flight."

Pros: "The seats were fine, considering that this was an overnight flight the blankets and pillows were a nice touch. They topped up my drinks a few times, and brought me water so I could take my medicine which was lovely."
Cons: "Service could have been better - there were no vegetarian food options at all, and the crew were not very understanding. Often the flight attendants were brief and brisk and a little cold. But otherwise flight was fine."

Cons: "boarding was late no vegetarian food in spite several requests. botched up itinerary took me hours of convincing before I can get boarding pass."

Cons: "Awful flight, this domestic flight must be one of the worst you can take in China, won't do it again, seriously uncomfortable, awful food, crew in bad mood, no entertainment, no flight status update, seriously I hated this flight;"

Pros: "Basic flight. On time performance."
Cons: "Old plane, no entertainment on seat, basic food - hardly eatable."

Pros: "They didn't lose my luggage."
Cons: "I booked a trip for me and my wife to Japan, and a few weeks before we were supposed to leave, China Eastern cancelled the flights we were scheduled to take. I had to call customer service to get us reassigned to new flights. This changed the dates of our trip, which messed up my time off from work, and I had to request more time off. We had 2 flights each way, and at least half of them were delayed. Check-in at the airport was unreasonably slow. Despite that the flights were non-smoking, there were people smoking. I know that coach seats are usually crammed, but these were more crammed than other flights I've been on."

Pros: "N/A"
Cons: "The staff was extremely unhelpful. I had a connecting flight and they didn't help at all."

Cons: "The while expereince"