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My only complaint is that the pocket in front of me was ripped and my things, like iPad and airline magazines, kept slipping to the floor.

Flight delayed yet again. Crew apathetic and unhelpful re affect on connecting flight.

I think Virgin is one of the best flying experiences, especially from/to the UK. The staff are so helpful and fun, the food is good, seats comfortable, goof entertainment and great value. Check in and boarding is pretty pain free. I also find that the other passengers are generally so kind and considerate than when I've flown other airlines.

Cabin crew on our flight showed lack of any customer service gruff and acting annoyed if you asked anything and I mean anything Example a man on the seat over dropped his beer on my husbands blanket We asked if we could switch out blankets cabin crew Said. No we don’t have any extras OK well can you take the wet one Cabin crew looked disgusted and annoyed Took it no OK or yes just a growl

Quick flight. But cabin crew were very noisy and talking too much, especially when we were seated at the back of the plane trying to sleep through the night .

My ticket was for Premium Economy and all the seats were taken, I was placed in Economy class and I’m looking for a refund.

Unfortunately delayed 2 hrs due to faulty tyre.. which had to be changed, but better safe than sorry.

The delay was an issue. Other than that. Every thing good

Hi vergin Atlantic service was good but the flight ticket agent travel up charge me extra 57 pounds as a airport charges, actually I refuse to pay but they say if I not pay £57 then they say you will not be able to travel from Heathrow to goa ,so for me there was no option and it was just 3 day before my departure so i paid, so please look in to the matter. And I have a receipt of £ 57 as well .thanks

Staff didn’t check cabin well for landing seemed more interested in chatting to each other. Food was poor and differed from pre order.

The boarding process was a nightmare and though we were traveling business class, we were in Group 2 and the organization was terrible. The Business Class on this flight was crowded and did not feel clean and nice. Overall, I would not travel Business again on the American Airline flight through British Airways Not nearly special enough for the considerable cost .

It was a bus not a flight. Okay bus ride.

Delay 14 hours! Missed all connections and had to fly different airline the next day.

Terrible, they canceled my flight due to an issue they had, couldn't fly me into the same place within 24 hrs so had to fly in 2.5 hrs away from my destination and spend even more money. The customer service was terrible (except at the airport in Charleston). Had to call to get my checked baggage fees reimbursed 2 wks later in which one customer service agent was very rude, wouldn't listen and then hung up on me. The second lady I spoke with was actually able to help me with that part thankfully. Would not recommend flying AA.

We booked Iberia and it was LEVEL … a cheap ariline. The plane didnt have entertainment nor wifi

Good with British Airways - terrible with American Airlines! Stood at gate for “mechanical problem” - plane delayed. Had to check my personal belonging with 5 empty bins available in plane, desk staff rude!!! Toilet not working- asked “to use working toilet sparingly - it may overflow in cabin!”

The flight was sequentially delayed until it reached two hours. Apparently one pilot failed to show up.

Flight attendant was incredible. Very efficient, friendly and pleasant. Patricia was one of the best I have ever seen. Please give her a big raise!

American Airlines continues to price it can provide the least comfortable passenger experience in the air. This legacy carrier rivals the budgets for both terrible seats and inadequate amenities. I am a 5’7” woman who is not wider than a coach seat (even on these narrow bodied aircraft). My 3.5 hour flight was terribly uncomfortable because the leg room is inadequate (my knees hit the seat on front of me even when it was not reclined); the seat barely reclines; and the foam padding is worn thin to the extent one can feel the metal supports of the seat. Add to this the fact that the aisle is super narrow, so that the drink cart literally scrapes the arm rest of the aisle seat. It’s basically torture.

On the new 319 NEO? seatback entertainment system did not work even when the flight attendant rebooted it. At least I had my cell phone to connect with wifi.

I liked the plane, a Boeing 787. Having to buy food on a domestic flight (although now common on other airlines too) is an irritant.

Check in was confusing with the kiosk at the airport. Just too vague and not enough explanation of what to do.

The flight was just okay. The food options were not that great. Some healthier foods would be nice.

Poor airlines. I paid 2300 dollars for economy ticket from Delhi to Dallas for which I normally pay less than 1000 dolllaes. Flights got delayed passengers where not looked after at all. There was no one to help the connecting passengers. The food in the airlines was stale and bad I will never travel jn air Canada again.

Flight was smooth and on time, seats are cramped and apart from dinner and breakfast, food was scarce, never replaced the consumed items. Attendants just vanished after dinner

Flight was delayed 3 hrs, one of the flt attendants was rude to me & I was forced to pay for a middle seat.

Delayed 2 hours 20 minutes. Then we still didn’t take off for another 45 minutes. Arrived in Toronto and no gate was ready for us so we were stuck on the tarmac for another hour. Missed my prebooked Uber and had to pay the cancelation fee plus book another one. Got home over 5 hours later than planned. Awful planning.

Excellent. Wonderful agents from check-in through the end of my flight. I’ll definitely fly them again.

The flights from Toronto to Paris were middle of the road, just average. Nice enough crew dealing with an older plane. The trip from Toronto on Air Canada Express was a nightmare. We knew that we had a 3 hour layover in Toronto, but because of 4 delays that turned into a 7 hour layover. And, with 7 hours to get my luggage from one of their planes to another they still managed to lose my bag. In fact, they lost the luggage of 7 people in that smaller plane. I still don’t have my luggage.

Our first flight to Toronto was awesome. Especially because of the flight attendant. She treated my kids and I so well and was so kind to my little 5 year old birthday boy. The smiles and kindness she shared with us made it everything for my kids to fly with Air Canada. But our second connecting flight didn’t have any entertainment or TVs and the crew was okay. Not great but just okay

Flights were in time, everything was organized, food was really good!

I’ll fly with any other airline. Besides all the fees and not being able to change a flight even to a later flight without paying £150 charge. Or that the last flight the WiFi didn’t work, the food was so bad, and ran out of options. Seat didn’t recline. And the headset jack didn’t work. This isn’t my first flight with them, and on every flight there is always something wrong that makes the long 10 hours feel like an eternity. Never flying them again.

What a great flight that was. Leaving from the small London City Airport, which was easy and convenient to get to on public transport, The flight was slightly delayed, but no big deal. The crew was attentive and served the light sandwich meal, a snack and a soft drink with a smile. The seats were ok, but the same like other budget airlines. The onboard luggage allowance was good and way better and hassle free compared with budget airlines. Well done B.A. and keep the good work up 👍👏

Staff was engaging and helpful. Loved the experience and would definitely recommend them to my friends and family

Charging ports would have been nice. No entertainment but it was a short flight so not really necessary.

I had paid for my family to sit together on the plane. When we got to the plane this wasn't the case and we were separated. meanwhile the lady sitting next to me told me how she didn't pay and were all sitting together

My long haul flight had all the room and comfort of a budget short haul Is this BA’s standard now? Like every non descript budget airline

Usual friendly BA crew who were helpful and so kind to the kids. New business class cabin combined with 787 makes for a really enjoyable experience.

Bad. Bags are missing, there was no wheel chair assistance provided

The flight was delayed and that made me miss my connecting flight - very upset and angry!!!