Due to delayed flight we missed our connection flight to Amsterdam. Though Emirates have rebooked in next day's morning flight, to get the hotel voucher etc could have been improved. We have waited for nearly 2 hours to get the hotel arrangements. Even some Emirates officials were asking why hotel voucher was not provided at the embarking point. However the hotel and food was excellent.Due to lot of flight disruptions huge crowds were present in front of Dubai connect as everybody was asked to contact Dubai connect office. Some better arrangments are to be thought of
Worst kayak is worst ill never ever use kayak ever again !!
Seat did not recline at all, wi-FI did not work at all. Those are both very unfortunate for a 14 hour flight. Crew and food was of course very nice as always.
Delayed and missed connecting flight. But Emirates took care until next day flight. Thank you
Better boarding process at Hyderabad airport Better time management by air hostesses in providing the meals
Very bad !! My confirmed ticket got canceled with out notifying me in hyd airport , crew didn’t help us out !! They were very rude!! They made me pay for the confirmed ticket again !! Can you please let us know how I can get the refund for the ticket I paid
Quality and tasty Food and service, bigger seat comfort and leg room, etc.
Crew in Hyderabad could have been more helpful they were only focused on ripping customers.
My parents travelled through emirates for the first time. They were happy with the service provided and the travel.
Good could have been better. Emirates used to have really good food and lately it’s been sub par
The seat was uncomfortable for me, less leg space and a tight space.
Very good - could have been more proactive asking for drinks as only got one all flight offered.
Man to Muscat the staff were poor. Missed bringing drinks to me & ran out of Beer. I didn't get a drink. Muscat to BKK staff excellent, food ok, and I was offered a drink.
Really a nice flight. , very comfortable seats and leg space.
We missed our connection due to technical issues with the plane. We were stuck in Oman Airport for 5 hours, had to overnight there, got rerouted to London, were denied boarding on the plane, were then seated separately (as a family of 5), did not receive any notification of our luggage being in London, were denied boarding for the AA flight to Chicago, and then all seated separately again. Finally our luggage was lost. Worst experience ever. Will never fly on this airline again
The crew could have offered us seats together as the flight was half empty. But overall, the service quality was good as well as the food and entertainment options. Would love to fly Oman Air again.
Smooth until we get in the plane it was so small and uncomfortable the whole flight, apparently they have Changed the plane and I don’t know what was the problem this flight is from mct to phuket - on my way back everything was perfect
Staff were attentive and professional, and managed to be personable and accomodating at the same time. Oman Air has become my airline of choice.
Reduced cost for children to lounge Children’s area in airport Non spicy snacks Option of children’s meals Good films More children’s games and 2 player games Ran out of vegetarian meals
Omar airways mishandled my baggage, it took me 2 weeks to get my baggage back. It's been delivered to someone else.
Business class website is horrible I couldn’t even check in online never happened me before any other website
Didn’t like anything about the flight: I am so frustrated at this point. Since 8 days I have been dealing with your customer service regarding my seat changes. I paid $51.10 for extra legroom seats and one fine morning I get an email that my seats have been changed. I tried to contact the customer service and they have been just fooling me around stating that my issue will be resolved. Saudia is the worst airline. Pathetic. On the day of my travel, I came at the counter and the guy told me that my seat assigned is 36A and my wife’s seat is different. He then changed my seats to 33A which is not at all a extra legroom seats. I asked the person is these seats are extra legroom he said yes and when I came to the aircraft I am sitting in a normal seat. The TCR Shameer Ansari or Sameeri Ansari came and did nothing telling me that he tried his best find a solution. I need someone to contact me ASAP and I need a refund for the entire flight. I don’t need your Al Fursan points they are worthless. Contact me ASAP.
Overall a great experience, no movies were available. Bags were delivered a bit late. Seat controls were not working well. I couldn't make my bed fully flat.
I think the staff was short. Being Vegan, I ordered a custom meal. The meal was not provided both two ways. I assume they forgot. They were short on staff. It was taking for ever to provide service. people were getting restless.
It’s very tiring journey with only 3 seats in a row and not good for family of four. Online checkin don’t work and unable to select the seats while going.
Make the food options available, than running out even before mid way through the service.
Riyadh to Dhaka was disaster! Passengers were standing the whole flight blocking ways for using restrooms. Bathrooms were extremely dirty. Food quality was very poor. Overall Riyadh to Dhaka was extremely poor and bad experience.
The staff were courteous. The best part is that this airlines has a place designated for prayer. As a Muslim it’s very important for me to be able to pray and the airlines facilitated this for me and others who were on the flight. The other great aspect of this travel is there was no alcohol served. I love this airlines
The seats’ reclined like premium economy seats, ie, not much.. but leg space was a lot l, so it did not feel cramped. Crew was very friendly and helpful.
Behaviour of the staff very unprofessional. Choice of accepting Tea and coffee was only at the time of recieving meal. I requested if I can have tea later. Response I got was" I am going to sleep after serving food, either take it or will not be served letter". Few hours later I saw many passengers getting to kitchen and getting a cup of tea.
Kuwait Airways is one of the airlines that has entered into competition with other carriers and has become distinguished in the quality of its services. However, it still requires further development, particularly in its digital services related to airport operations and in-flight entertainment. I believe that over the coming years, Kuwait Airways may reach a highly competitive level in terms of the services it provides.
I do not have any issue after travelling but not able to return back to Newyork because my flight is cancelled. Requested to refund my full amount.
Are you KIDDING RIGHT NOW?!?! SENDING OUT SURVEYS FOR CANCELED FLIGHTS IN A CONFLICT ZONE?!?! ARE YOU FEELING OK??????
Food is terrible, service is not good. Staff were not personable and rushed food service.
Boarding /lounge :Chaotic boarding , business /first class had a dedicated line but it was upto to the passenger to figure out and use those lines .Oasis lounge is clean but tiny so it felt over crowded . Neither the food nor amenities felt business/first class . Cabin and tech : 2-2-2 configuration needs to go . Leg space is cramped , headsets didn’t work . WIFI does exist or didn’t work on the entire 20 hour journey . Food and crew : Preordered “Hindu Non vegetarian” meal , crew was clueless , they didn’t even bother to ask if they weren’t sure what that meant . Served mediocre vegetarian food though menu had chicken /lamb options . In short , worst business class experience of all the airlines I flew to date . Not sure if there is one area they compete in let alone excel … avoid if you can .
Food was not available in the middle of the trip that is 13 hours
Everything was good and no points to complain. Food is always a tricky concept. Sometimes you like it and sometimes you don’t. Food was redundant from Kuwait City to NY-JFK.
Seats were comfortable. Be aware there is no alcohol on this airline.
It was very nice flight only suggestions to upload recent videos and English subtitles. Thanks
Not much on entertainment, food was good but not delicious, flight was on time
Paid for the seat 17D. I found that that seat has no lean back facilities
Flight was short but turbulent giving uneasy feeling :( ; although views were mesmerising ;)
Flight boarding experience with journey was smooth; can describe it as a less to minimal turbulent flight!
I paid 675£ for LHR-BOM-BKK (return flight). They charged so much money but provide very less food/drinks as compared to another airlines. Never ever fly with Indigo.
Just fly from point a to b. rest holds zero stars. And with zero competition, what do you expcect
Flight was delayed 110 mins.. Crew on Ground or in Air had no regrets.. No apologies... Very poor boarding process... Awful food and beverage choice.
Crew members forgot to serve sandwiches after serving the coffee. Worst was the handling of bag. One of wheel was Broken making it useless. Though a complaint was registered and assured of compensation voucher equal to part cost of the new bag.
Please don’t send survey questions on Indigo flights. 90% of booking, check in, Boarding work is done by the passenger. So those questions are irrelevant
There was inordinate delay without any plausible reason. This has become a normal feature of Indigo now a days.
Yeah yesI have n yeah traveled on this flight yaa this flight yeahfrequently yeahrescheduled yeahor canceled this was very bad experience I yeah will never forget this Airlines have h yeahave not to do so
