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Everything was great except the boarding experience. After the check in, they "packed us" in a small area, very hot there. It would be nice to be aware of this, I'd wait on the outside area

Chaos at the gate while boarding - no clear signs or announcements

I liked everything: the service, the food, the cleanness. I flew last year with Qatar Airways, so I can compare. Emirates did much better! Especially their meals and service.

Ove the A380 planes. Comfortable seats. Served great Indian food and Masala Chai!

Boarding, seats, entertainment and service were all great. The food was great except for the fact that there were too many sweet items.

Flight was pathetic, felt like a old plane was modified and brought in service. Didnt like the aircraft at all. Crew and services were good.but aircraft totally dissappointment.

Enough vegetarian food was not available on the flight for all vegetarian guests on the plane. Crew did not adequately handle this experience

Worst ever. No assistance and communication from Emirates crew. No visibility of when the flight is flying. Couldn’t understand if we can go to lounge to take rest. Emirates system at a certain point said flight is not operating and suggested to take the next flight and in few minutes it suddenly opened the gate for boarding. unsupportive and rude crew. Worst experience ever. Flight was delayed by 5 hours so need the compensation for that.

Emirates flights always nice. Service rendered by the staff is superb.I am always comfortable in Emirates flights.

Emirates is great for someone like me traveling and on an expired H1B

Qatar Airways has consistently established a standard in my mind that very few airlines manage to sustain, and once again, this Economy Class journey reaffirmed precisely why. As an avid globetrotter who travels extensively for work, I experience many airlines, service cultures, and interpretations of hospitality. What continues to distinguish Qatar Airways is not any single element, but the complete proposition: professionalism, courtesy, warmth, attentiveness, consistency, and a genuinely polished hospitality culture. There is a reassuring confidence that comes with boarding Qatar because, over many journeys, the airline has simply never underdelivered against the expectations it has established for me. This particular journey was especially memorable. I had recently been promoted to Gold tier with Qatar Airways Privilege Club, was travelling on my birthday, and was flying into India on Indian Independence Day. Collectively, that made this considerably more than another flight. The crew made the personal element truly exceptional. Cabin Supervisor Hershel and Cabin Crew Ali deserve particular recognition. Their hospitality went well beyond procedural service; they took the initiative to acknowledge my birthday and, using the resources available onboard, thoughtfully assembled a small presentation with KitKat chocolates and dessert to wish me. It was simple, spontaneous, genuine, and immensely memorable. For someone who spends a considerable part of life travelling, these are precisely the moments that transcend service delivery and become lasting memories. That is where Qatar continues to excel: exceptionally well trained, composed, aligned, and polished crew who can deliver consistency without appearing mechanical. The human warmth remains evident, and individual colleagues repeatedly find ways to distinguish themselves. One small opportunity would have made the occasion even more complete. As we were travelling from Doha to India on 15 August, still within Indian Independence Day, a subtle acknowledgement of India celebrating its 80th Independence Day, perhaps simply wishing the Indian guests onboard on this proud occasion, would have been a thoughtful and culturally resonant gesture. It certainly does not detract from an excellent journey, but would have added another meaningful dimension to an already memorable flight. The only substantive disappointment was that my checked luggage did not complete the journey with me from Seattle (SEA), via Doha (DOH), to Kolkata (CCU), having been delayed in Doha. A baggage exception report is already on file with the local airport team in Kolkata. Given the confidence Qatar Airways has earned from me over the years, I remain optimistic that they will once again live up to that standard, work their magic, and reunite me with my luggage within the next 24 hours. Overall, another exceptional experience and one I will genuinely cherish. Hershel and Ali, thank you for making my birthday in the skies so memorable. Way to go, Qatar Airways. Please continue investing in and developing your cabin professionals to this calibre. When service excellence is combined with authentic human connection, an ordinary journey becomes an experience a passenger remembers long after landing.

Looks like a local flight. Food was horrible. No entertainment system.

Economy travel is really hard with no room to move especially when the person sitting beside you is an XL or XXL size person who if moving could hit your face

I purchased Qatar airways after seeing ads about its service. To my surprise Qatar is marketing gimmick and horrible airlines which I don’t recommend to anyone Flight was dirty including flight from Miami to Doha And Doha airport restrooms are dirty On top of this they use this pathetic cheap indigo From Doha to Hyderabad which I will never fly Also they lost one of my baggage in Indigo and still waiting to receive it. I will never travel Qatar and will never recommend

Aircraft was spacious compared to American Airlines, food was great, entertainment was much better with a wide variety of options, and the crew was very polite.

The overall flight experience between Doha and Kolkata was satisfactory. The staff onboard were notably engaged, responsive, and enthusiastic, providing a level of service that stood out, especially when compared to the less attentive crew on the earlier leg from Heathrow to Doha. Their eagerness to assist made the journey more pleasant. Additionally, the time spent at the Silver Lounge in Doha contributed positively to the experience. The lounge offered a comfortable and relaxing environment, with adequate amenities and attentive staff. Overall, both the flight and the lounge experience in Doha met expectations, making for a smooth and satisfactory travel experience.

Being a platinum member, no attention given. No towel or tissue provided.

No towels or tissue and chocolate and mint provided before arrival

They made us deliberate waste time by holding our passports and boarding passes making us miss the flight

Luggage handling was very very bad. Damaged my new Calvin Klein bag and delayed another. Still did not get it since 2 days. Worst airlines and service.

It’’s cheap airways and not worth code sharing with Etihad. They charge for everything…

The first segment from Atlanta to Abu Dhabi was fantastic, but we got downgraded to a different aircraft from Abu Dhabi to Delhi. We were supposed to be on a flatbed business class when we booked it but just about one week before travel, we were changed to A321 Neo, which just has old-fashioned business class seats that recline but don’t go flat. No TV either. While I fully understand that sometimes these changes have to be made for operational reasons, but I asked for some credit or compensation for that and I did not get any anywhere with that

I bought a full price ticket for business class on kayak and my seat selection was not Included, I had to pay more and WiFi for example was not Included in my seat. My travel companion who bought his ticket for the same business class price had these features included in his ticket therefore I am not happy with my purchase via kayak.

They lost the baggage and said it was deleted from the system. I had baggage tag so was able to file the complaint but there was no PIR number and update so far

Good service. But on flight to Kochi no entertainment except in app. And no working outlets to charge phone.

Was so disappointing. Business class with no TV, uncomfortable seats. Had much higher expectations.

This flight was a dreamliner so I think the space was ok for the legs, but the option for food was again limited and the crew was same.

Boarding was efficient, had to check in cabin luggage. Seats were narrow, food was more in quantity, received cabin luggage on the luggage belt which was fine.

Needs better seat for business class. My seat was falling apart. Also no WiFi on that flight

Etihad flight sector is a local . .give the same quality upto destination

Very timly. Great service !!! Pick up after meals can be swifter.

My first check in at my origin checked my visa for my international flight but it needed to be checked again. While this is understandable, I had to wait in line for 2 hours to get this second check. More agents are needed to process travel issues in Heathrow. There were times during the 2 hour wait that there was only one person servicing the long line (I don't know where the others went). There were many agents milling about but not working the desk so it seemed as if there were plenty of people at work that day. I attempted to use the automated kiosk but because I had a new visa (not one in my passport). Again, most of this was understandable travel delays but the queue processing time was just horrible.

The plane was so old, it needs to be retired! The windows were rattling we paid for premier economy and there was no footrest. Video console was so old, barely had any games for kids. Video console is very slow to react. The gaming console was broken. The foldable food table was sticky and the air hostess had a rough time opening it and closing it for us!!

Generally okay. Disappointing compared to some of their competitors. My seat hadn’t been cleaned properly which was upsetting

The map feature on the display at the seat had challenges. The biggest issue was the flight had no WIFI. Most of the smaller planes now have free WIFI. American Airlines on the flight over had WIFI you could purchase. With 8-10 hours on a single flight, the ability to do work via WIFI is essential!!

My experience with IndiGo was terrible. I had tried to check in online. I could do the DEL to LHR and from LHR to JFK. However, I was unable to check in for the CCU to DEL flight. There was no explanation of why I could not do so. After 2.5 hours of being shuffled from one place to another, I found out that because I was on a codeshare flight, I had to get my boarding pass at the airport. For 2.5 hours, no one was able to explain this to me.

A little bit late but it went smoothly overall. Delicious food on Indigo!

The business class seating arrangement for LHR to MAA was very uncomfortable. The movie options were terrible.

Even in business class, no 2 members of our family including kids were able to sit together. I booked the tickets months in advance. The all my luggage was left in London and arrived 2 days later. It took hours to report the missing luggage at the airport and 3-4 hours to recover one of the bags from the airport with mind bending amount of paperwork. Worst experience ever, I would seriously reconsider traveling by British Airways again.

Overall, the food and entertainment were great. The staff were amazing, polite and professional. They did not have WiFi on board on this leg but that was okay. There was a delay in boarding from London and landing at Mumbai airport but the pilot communicate DC the reason for the delayed landing. They even sent us an apology afterwards for the delayed landing.

I did not have WiFi on the flight in business class. This was a problem on a long 15 hour flight. I had important work to do and was unable to do it. This resulted in loss of productivity .

The quality of service in AI Express was much better than Air India

Air India Express operates as a separate airline, so it says. Air India Express is a subsidiary of Air India and is part of the Tata Group, which acquired a 100% stake in the airline. (https://www.tata.com/business/air-india-express). Yet Air India express is not a member of Star Alliance, so Star Alliance gold members do not receive the benefits they would had they traveled on a mainline Air India flight. Even though it's a subsidiary of Air India, which is a Star Alliance airline. Very frustrating.

I paid $110 for a seat located at the start of a section and therefor would not have a chair in front of it, but this is not what I received. The floor plan was different from when I booked my ticket. This is very disappointing and my money needs to be returned.

When landing in Hyderabad, the pilot made a hard landing. Everyone in the plane were shocked. The captain landed the plane hard and felt as if we were going to be thrown out from our seats. It was surprising the captain didn't apologize or make an announcement about. Again a surprise no crew acknowledge this. This was an odd experience!

I appreciated a meal on the shorter flight. It was slightly delayed with no announcement but I was able to determine what was happening.

Very comfortable flight. I appreciate the announcements were also in English.

I don't think there were entertainment options (short flight) - which is why I gave the 'ok' sign. Didn't make a diff in my flight experience either way, however

Poor, pilot flew as if he was in hurry and had to coverup for wasted time

The trip with Air India was better than expected starting with the check-in and the Lounge. The flight was comfortable for a 1 hour flight.