Daily cleaning, installation of cabin HEPA filters on flights from Chennai to Helsinki
|July||Best time to beat the crowds (18% less expensive on average)|
|November||Most popular time to fly (13% more expensive on average)|
Average price (return flight)
|₹ 55,587||(avg. price over the last 2 weeks)|
Good deal (return flight)
|₹ 712||or less|
Good deal one-way
|₹ 362||or less|
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 18h 15m.
In the past 3 days, the cheapest one-way tickets were found on Multiple Airlines (₹ 24,726) and flydubai (₹ 26,533), and the lowest round-trip tickets have been found on Turkish Airlines (₹ 62,683) and Lufthansa (₹ 70,202).
When flying out of Chennai you will be using Chennai, often referred to as Chennai Airport. You will be landing at Helsinki Helsinki-Vantaa, also known as Helsinki Airport.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Chennai to Helsinki.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Helsinki from Chennai is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional return ticket. You could then fly to Helsinki with an airline and back to Chennai with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Helsinki from Chennai up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "Very helpful and kind crew. On time boarding and departure."
Cons: "If the crew cleaned the toilet more often and picked up trash from passengers and worked faster."
Pros: "Waiting time was excellent. Boarding time incredible. People treated us in very good way. Good experience"
Cons: "Honestly, this trip worked very fine. I do not have additional recommendations."
Pros: "Seats are wider apart than usual, leaving comfortable space for legs in economy class. The crew is really attentive and nice"
Pros: "Crew was great and food was nice!"
Pros: "smoothing take off and landing"
Cons: "Food quality and variety is not good. Also, their serving speed is very poor. Boarding should be more informed and more organized upfront."
Cons: "It was all good"
Pros: "All except the food"
Cons: "The food"
Cons: "Seat comfort was not very good.. and food was bad"
Cons: "I was given incorrect date and missed my flight. I had to spend 750 £ and buy a flight from another airline to get home"
Pros: "service attitude"
Cons: "Crew members are waking up for lunch and breakfast but not for snacks and other beverages. We are feeling hungry later. we aren't knowing when they ll provide."
Pros: "God was good. Staff was efficient"
Cons: "Seat comfort was terrible. Too narrow. Crew were efficient but were not cordial."
Pros: "The staff wad nice"
Cons: "I have requested sea food and I was told that no request was made and they do not serve it any more."
Pros: "Food was delicious as always the crew never disppointed me always made me happy there’s very very good trained"
Cons: "I have nothing I dislike from Chennai to Doha it was only 5 hour journey so I was so comfy"
Pros: "Good service."
Cons: "Poor choice of entertainment."
Pros: "On time flights, orderly boarding, plenty of room for carry on luggage, no overcrowding, connection through Doha airport was nice as it is not crowded and has plenty of shopping options."
Cons: "Too many crying babies on board, food was just okay, crew were also just okay, entertainment system didn’t always work, cut out well before landing and took forever to reset."
Pros: "Never spending too long waiting for anything."
Cons: "More realistic options to upgrade. Example I can board a train in London and upgrade to first class for £20 to Edinburgh. If you have a coach class or business class empty. Have capacity to feed extra or not. Last minute upgrades can be both a revenue stream and another option to further satisfy some customers. Particularly older generations that can afford and would fund such a win win appealing."
Cons: "No internet"
Cons: "The food options was bad...during my trip asked for certain meal they claim that they are out of it. I also did not like how they check you into room in Doha & Chennai way before boarding time that time could have used for shopping instead of sitting in the room."
Cons: "Plane was full with some annoying passangers near me. The plane was not very new/clean."
Pros: "The seats were very comfortable and there was more room for our legs than most airline provide. The entire staff as well as the pilot certainly know what the term “service” means!"
Pros: "Food, seat OK, crew excellent"
Cons: "Immigration at Doha is appalling. More than 75 minutes waiting and very understaffed."
Cons: "Airport hotel costs around 350$ No entry visa for layovers exceeds 8 hours as they announced The answer they’re not giving entry visas is you bought a discounted ticket!!"
Pros: "This review is for return travel from ATL to MAA (Chennai, India) and back. Route: ATL-DOH: about 14.5 hrs; DOH-MAA: about 4.5 hrs; Likes: 1. Baggage check-in process was simple and easy. 2. Meal preferences was good - I'm a vegetarian and on the onward journey forgot to specify the meal preference but the crew had enough inventory to meat the requirements. 3. Every seat was provided with a small plastic pouch/packet/goodie bag that consisted of a eye mask (very thoughtful), pair of sock, toothpaste+brush (very thoughtful), hand cream. This was very useful and effective. 4. Entertainment - options were good and current."
Cons: "Dislikes: 1. Online check-in wasnt easy; towards the end of the process, there is an option to email the boarding pass but this never worked. Not sure if this is something to do with the browser (tried with Firefox, Opera) 2. It would have been good, as part of the online check-in, if the users reminded to specify the meal preferences, etc. I forgot to specify the meal preferences but thankfully the crew had enough of what I wanted. 3. Take a relook at the packaging of the toothpaste tube in the goodie bag. It was sealed in such a way that it was difficult to open it w/o a sharp object. This should have been easier. 4. Seats were the worst part - poor legroom. Worst, the seat cushion is the worst. I think it was just a fabric over a metal seat with minimalist of cushion. ATL to DOH leg was the worst (and the longest leg of the trip). Unless you have open seats next to you it would be a back breaking and painful trip. Seat comfort wise, I would rate Qatar as the worst. Luckily on the return leg (DOH-ATL) next two seats to mine was empty, so was able to stretch and sleep well. DOH-MAA or MAA-DOH seating was little better (think its a older plane; newer planes have worst seats) 5. The website was damn slow while accessing from overseas. Even in the US, at times the website hangs-up, freezes or spins often. 6. Food was ok -dinner and lunch but minimalistic; I didnt see any specific breakfast menu or any coffee served separately (was part of beverage option during lunch or dinner) 7. There was no alert, communication, notification, reminder of upcoming trip via email or text, etc. Many airlines does this very often but Qatar was totally silent on it (they did have my email during checkin). Not sure why."
Pros: "The plane from Johannesburg to Doha was Fine but not as wonderful and comfortable As flight from Doha to Chicago"
Pros: "just enough time in Doha between flights. Not too long not too short!"
Cons: "Asian vegetarian food can be of better quality."
Pros: "We enjoyed the comfort, food , staff and entertainment."
Cons: "The queuing for check-in, luggage control and plane boarding was much too long, 1 1/2 hrs +. The online check-in couldn't be used."
Pros: "Got upgraded to Business Class :-)"
Cons: "Not much of Movies options to watch"
Cons: "Security. They sealed my iPad for special screening but didn't mention they needed kindle as well so I had to repeat security screening in Doha twice."
Pros: "Nice crews"
Cons: "No headsets to hear movies"
Cons: "Flight was advertised on kayak as having wifi and electrical outlets for devices and did not have either."
Cons: "long long long trip in the middle of the trip ther is no water to wash my hands"
Pros: "Crew was great. Very helpful and caring"
Cons: "Flying in and out of Doha and being marked for yet another deep search was so frustrating"
Pros: "Good service, good entertainment options, modern aircraft"
Cons: "Food quality - lot's of sugar in child meal. Entertainment system slow. We were forced to move the seats into upright position half an hour before landling on a night flight."
Pros: "They make you feel welcome like you are a big deal unlike most US airlines. Ticamporn was a great hostess especially . Food was great as well."
Cons: "Boarding in India is never smooth, no difference here"
Pros: "About the same vegetarian food was served at almost every meal of the 13 hour flight."
Cons: "Need to provide more variety in food for long-haul flights. The food was not at all appetizing. ---- Entertainment should have more choices."
Pros: "Boarding on time. Crew was very nice except food option."
Cons: "My wife didn't get veg food she is looking for. We asked crew and they said they don't have."
Cons: "Worst customer service"
Pros: "We liked how attentive your crew members were"
Cons: "The flight we took out from Doha to India was a bad experience the boarding was not handled well and the crew in that flight were not attentive."
Pros: "Check was extremely slow & delayed"
Pros: "Price & accuracy"
Pros: "I like each part of service"
Cons: "Seats were bunched up together with cramped up leg room."
Pros: "Seats were comfortable."
Cons: "Elderly and people with kids were asked to line up. After lining up, they did not let us to board the plane for 30 mins. We were standing in line with kids for 30 minutes. Last minute gate change. Had to drag the kids @ 3:30 AM from one terminal to other. Flight attendants were not in a good mood. Not even one smiled."
Cons: "Touch screens are hardly touch sensitive..you may need to replace the screens.."
Pros: "Nice crew and good service"
Cons: "The other passengers are not very orderly when boarding. Passengers could have been more spaced out."
Cons: "No options to change booking and the one given was absorbant pricing"
Cons: "All the staff at the boarding part seem like they unorganized anything. They let all business passengers got it first but they didn’t open the gate door untill all passengers came through. We have to stuck by the gate door for 10-15 min. They not say anything what happened and any apologies word."
Cons: "Personal and service were grea!"
Pros: "It was so smooth. Crew was so nice. Food was delicious. Airplane was so comfortable."
Cons: "No usb chargers on plane"
Pros: "Good service good food and entertainment system worked well."
Cons: "They need to update the airplanes."
Pros: "Probably best economy class service and amenities and timings."
Pros: "Food and service in business class were exceptional."
Cons: "Lie-flat seats hard as plank boards!"
Pros: "The food was tasty, as usual. The crew were attentive and it was a relatively smooth ride."
Cons: "The boarding gate was located much further than I remember for previous flights. And then we had to board shuttle buses to the plane, which made for an unpleasant boarding experience. Too many carry-on bags onboard meant no space for my bag in my allocated overhead bin. The plane seemed old and the seats were small and cramped. The entertainment systems kept shutting off in the beginning of the flight, and my screen was slightly unresponsive to touch. Not the best flight experience compared with what I'm used to and expect from Turkish."
Cons: "Flying out of the Istanbul airport was horrible."
Cons: "Runny yogurt, hard bread, meals are served to late, not enough water given while flying No space between chair No snacks in between meals No communication in Istanbul for connecting flights They don't smile or greet on Istanbul very official"
Pros: "Great food"
Cons: "More alcohol choices"
Cons: "Turkish Airlines apparently cancelled the trip for us. They blamed Justfly and Justfly blamed Turkish airlines. Problem is still unresolved. I am stranded in a foreign country with my family including 2 small kids. Vacation is ruined. I booked this flight on Kayak with Just stfly. Awful, awful experience and no one seems to care. And problem is still unresolved. So thanks for asked for asking but better to fix the problem!"
Pros: "Crew and service One of the flight attendant saved my daughter when she Was chucking on nuts , they went above and beyond Just duty and did everything in their power to save her"
Pros: "MOST OF THE MEALS ARE VERY GOOD EXCEPT PASTA DISHES."
Cons: "PASTA DISHES ...MAIN AND SNACK ARE TRULY BOTTOM OF THE BARREL. TASTELESS JUNK. WHY NOT FIND SOME OTHER DISHES IF YOU CANNOT MAKE PASTA EDIBLE"
Pros: "Surprisingly good food. Great in flight movie selection."
Pros: "Friendly crew, entertainment system"
Cons: "No air or ventilation on the flight. I took four flights on this trip and all were hot and uncomfortable. Space was very tight. I’m not very tall, yet I was struggling to get comfortable or even eat in the small space of my seat."
Pros: "Good Service!"
Cons: "Miss Plane due to long line for security check at Munich Airport. So I miss my Plane! Turkish Airline wanted to charge me $798 one way from Munich to JFK USA to rebook flight! so I book a flight with another airline in Munich way cheaper! Turkish Airways is blacklisted for LIFE! after trying to charge me the price of a round trip for a one way rebooking!"
Cons: "NO ONE IN TURKISH AIRLINES WILL HELP YOU AND WHEN YOU ASK FOR HELP IT BECOMES AN INCONVENIENCE FOR THEM. HERE'S THE STORY, MY FLIGHT WAS 2 HOURS LATE SO WHEN WE LANDED TO CATCH OUR TRANSIT FLIGHT IT WAS ALREADY GONE. SO WHEN WE ARRIVE TO SPEAK TO SOMEONE ABOUT A HOTEL OR FOOD THEY HAND US THIS PAPER AND TOLD US TO GO TO THE HOTEL THAT IS IN THE AIRPORT IT WOULD BE FOR FREE ALONG WITH THE FOOD. WHEN WE GET THERE THEY TOLD US NO, IT IS ONLY FOR BUSINESS TRAVELERS AND WHEN WE EXPLAIN THAT PASSPORT CONTROL SENT US HERE WITH THIS PAPER THEY RESPONDED NO, WE NEED A HOTEL VOUCHER AND WE NEED TO GO BACK. WHEN WE ASK HER TO CALL PASSPORT CONTROL (BECAUSE THEY ARE THE ONES WHO SENT US TO THEM) TO SPEAK TO THEM YOURSELF, SHE SAYS "IT'S NOT OUR PROBLEM" WHICH THEN MADE ME SNAP AT HER AND TELL HER WTF DO YOU MEAN ITS NOT YOUR PROBLEM? YOU WORK HERE!!" SO WHEN I ASK FOR THE MANAGERS NUMBER FOR COMPLAINT SHE GIVES ME A 5 DIGIT NUMBER THAT LOOKS MORE LIKE A ZIP CODE THEN A PHONE NUMBER. THEN WE GO BACK TO PASSPORT CONTROL WHO TOLD US THAT WE WOULD HAVE A FREE HOTEL AND FOOD THEY CHANGED THERE STORY AND DIRECTED US TO PAY FOR A VISA AND PAY FOR A HOTEL OUTSIDE. SO IN THE END THEY GAVE US A BULLSHIT STORY SO THEY CAN GET RID OF US AND HAVE US RUN AROUND WHERE IN THE END WE GAVE UP AND SLEPT IN THE AIRPORT TILL WE GOT HOME. THIS IS WHEN I WAS COMING BACK WITH TURKISH AIRLINES. GOING TO MY PLACE OF DESTINATION THE FLIGHT WAS LATE 4 HOURS AND LUCKILY FOR US WE HAD A LONG LAYOVER THAT WE DIDNT MISS MY FLIGHT GOING TO MY PLACE OF DESTINATION. SO GOING AND RETURNING FLIGHT WAS LATE! WORST EXPERIENCE I EVER HAD!! I WOULD NEVER FLY WITH TURKISH AIRLINES! AND WHILE I WAS THERE FINALLY GETTING READY TO GO HOME A MAN SAT BEHIND ME AND ASKED ME IF I WAS GOING ON THE SAME FLIGHT AS HIM AND I TOLD HIM NO WHICH THEN HE STRIKES UP THE CONVERSATION AS TO HOW TURKISH AIRLINES MADE HIM MISS HIS FIGHT AND GAVE HIM HELL! SO I WAS NOT THE ONLY ONE WITH THIS PROBLEM! IN THE END HE SAID TO ME TURKISH AIRLINES IS GARBAGE! AND I DONT BLAME HIM!! STAFF WAS THE WORST THING TO DEAL WITH AT TURKISH AIRLINES!! YOU HAVE BEEN WARNED!"
Pros: "The experience was great."
Cons: "Everything was good the service, the staff was professional."
Pros: "Great food! Loved that you get a menu to choose from"
Cons: "We were not asked or given the option to choose our seats on the plane."
Pros: "Customer service was great. I love the food and also free tv and movies. Excellent in all ways !"
Pros: "All was great"
Cons: "All was great"
Pros: "Happy staff"
Pros: "Staff was nice and the food was good"
Cons: "We were 2 hours late taking off with no communications. The seats aren't strongly comfortable either"
Cons: "The flight left early, without me. Instead of beginning boarding at the time printed on my ticket, like every other airline, boarding was completed and closed fifteen minutes before my ticket said they would start, so even though I was eight minutes early I was actually seven minutes too late. Turkish Airlines service desk took the evidence (my ticket) and then refused to rebook me, forcing me to pay $600 for a new flight and for a visa to Turkey just so I could exit through security to book & pay for it. They will not be getting any more of my business in the future!"
Pros: "This was one of those flights where everything was easy. Boarding was on time, relaxed. In fact, everyone was relaxed. We were ready to fly early, passengers spread out in the empty plane with lots of pillows and blankets, food was given immediately to accommodate passengers who were fasting for Ramadan. The screens worked well, lots of game and movie options. Only problem... No gin and tonic! In fact, no alcohol at all on this route."
Pros: "All aspects of the flight were flawless. Lounge in IST is always a great addition."
Cons: "I was surprised that my laptop was taken from me without giving any explanation, I think the customer have to be informed about it."
Pros: "the flight was less then an hour"
Pros: "Food, entertainment system"
Cons: "Everything else. Europes Bedt Airline should be much better. Turkish Airlines is nothing against UAE airlines."
Pros: "Despite the computer regulations the THY handled it smoothly in Istanbul. In Atlanta we had to wait at least half an hour to get them back. Service was good, till the end of the flight restrooms were clean. Besides they offer 2-luggage policy. I try to use them as much as I can. Thanks THY"
Pros: "Flush attendant tried his best.n"
Cons: "Not enough leg room so the plane felt claustrophobic even though there were 2 aisles."
Pros: "The airline was very hospitable and efficient. All flights were on time, boarding and de-boarding were very quick and painless. Crew was extremely helpful and kind. Food was good, seats were comfortable, and entertainment was good. For the money and time spent on this flight we felt we got an extremely good deal and would take this airline again, and recommend."
Cons: "The planes were pretty warm/hot for most of our flights. I'm not sure if air condition was available, but I know some people asked. It did cool down eventually so they must have turned on air or fans, but I know the heat was on at some points which made it a bit uncomfortable for such a long flight."
Cons: "שום דבר"
Pros: "The crew member that was in my area was really nasty, all the other ones where great! They had to cover for her ... she did a very bad job ."
Cons: "The pasta was hard , looked like cardboard. My daughters could not eat , they ordered that and by the time we had a chance to let them know it was not possible to eat , they run out of other option. The next meal was pasta again , no other option ... so they where not able to eat the whole 12 hours flight."
Pros: "Exceptional service and very friendly crew members."
Pros: "I liked the food and the crew and the entertainment."
Cons: "I didn't like the trip two hours late."
Pros: "Bathrooms need more attention from the crew because some passengers do not clean after use. I saw whole stack of seat cover papers laying on the floor through out the 13 hours of flight."
Pros: "everything is the best,I fly a lot but turkish airlinesis the best"
Pros: "The food quality is down. It used to be better in terms of quality and quantity"
Pros: "Friendliness of the crew and their willingness to serve"
Cons: "Boarding process at Istanbul and aircraft maintenance"
Pros: "The free hotel provided by Turkish airline is very nice too."
Pros: "Entertainment system is excellent, food is solid and plentiful."
Cons: "I've flown Turkish a few times before, and they're generally pretty good for the price. This trip was different. Despite Turkish Airlines policies outlined in their "Customer Rights," I received no notification that the flight was delayed 3 hours, and there was no notification at the JoBurg airport until you go to the counter to check in. JoBurg staff - which are Menzies third-party contractors, not Turkish staff - were disorganized, uncommunicative, and unhelpful. Only one person at the check in desk seemed to have authorization to make any changes, so all other agents were running back and forth to speak with him, and not communicating with passengers. It took over an hour to get clarity on the situation and rebook my connecting flight to Washington for a different flight 8 hours later. The only compensation offered was one meal voucher worth R100 (roughly $7). They would not even look at other Star Alliance flights for early arrival in Washington, and said they were not authorized to consider upgrading my ticket. When I called the Turkish customer service, they essentially said "What do you want us to do about it? You have to submit a formal complaint." Boarding was totally disorganized. In theory there are boarding groups, but after business class and all the high-ranking loyalty members, it's pretty much a mad rush. This seems to be the common practice for Turkish now. In general, Turkish has a great entertainment system on all their long-haul flights, with tons of movies - including very new releases - music, games, etc. They also provide complimentary kits with socks, slippers, eye mask, earplugs and dental kit, even for economy passengers. The meals are fairly good for airlines. However, legroom in economy isn't great. I'm 6'1", and had difficulty getting comfortable with my knees jammed into the back of the seat in front of me. On this particular flight, I was in row 18. The cabin crew were frantic, disorganized, and shouting to each other across passengers. One half of our row was served the meal, and the other half had to wait over 30 minutes to be served for some reason. By that time the vegetarian option was no longer available. Crew also had to run back and forth between service carts because they were frequently out of very common beverages (like sparkling water. And ice.), and on two occasions crew left a drawer from a cart full of trash sitting in the aisle. There were several times that crew ran carts into passengers - including once into my knee that was not in the aisle - and didn't even acknowledge doing so. They also stopped the carts in front of occupied lavatories, temporarily trapping passengers. So not terribly professional. While not specifically on this flight, the experience in Istanbul airport with Turkish Airlines' staff was awful. Zero interest in helping, rude and dismissive, and overall terrible."
Pros: "The food.."
Cons: "That the anytime snacks that was offered was not available for passengers"
Pros: "Crew were very curteous"
Cons: "Food was not great. I expect, and have previously experienced much better food quality and taste from Turkish Airline"
Pros: "Great service; lots of food,drinks, and gave us a travel kit (this included,toothbrush,toothpaste,earplugs,eyemask&slippers) as well as headphones,blanket and a pillow."
Cons: "gerat flight,no complaints."
Pros: "Crew was excellent: very attentive and polite. The food was actually good (and free), as were the beverages. The movie selection was much better than average, as well."
Cons: "Many passengers were extremely high-maintenance, but that's not necessarily the airline's fault."
Pros: "Turkish Delight, food, seating that had leg room for my husbands long legs (we arranged our seats well in advance of the flight) ."
Cons: "Was hot before taking off then had cold air blowing directly on my neck. For most of the trip it was comfortable."
Cons: "Flight was cancelled with NO NOTIFICATION. I learnt about it when i reached the airport - 3 hours before departure. And there was absolutely no one from Lufthansa available - innperson or on phone."
Pros: "Crew was professional and helpful."
Cons: "The seat was narrow for business class."
Pros: "Crew was helpful and ver polite and efficient"
Cons: "At the boarding gate they were cherry picking whose bag is too large and whose isn't. My bag was tagged for nothing, no one at the aircraft was to load them to baggage hold. Plenty of space on the plane. What is the point of the fuss."
Pros: "The crew was cranky at the beginning of the flight."
Cons: "More space!"
Pros: "Another exit seat and got upgraded to economy premium. Possibly one of the best flights I’ve ever taken."
Cons: "It was great"
Pros: "The wheel chair service at Munich airport was excellent. She received us at the door, helped us find a connection after we lost our flight and communicating every step and giving us First Class service on coach. Thank you!"
Cons: "The brownies for dessert were terrible. Maybe fruit next time?"
Cons: "Late, missed connection"
Pros: "The crew was amazing, we had blankets and pillows and that was super comfortable."
Pros: "All great except my seat."
Cons: "Window seat was completely obstructed by wing!! Seat uncomfortable but sat on pillow provided which helped a lot."
Cons: "If Lufthansa had not lost my luggage."
Pros: "it’s wasnt a full flight, so that was nice"
Cons: "bus to the airplane was too warm and had to wait 10 minutes before actually letting us off"
Pros: "Great staff and food"
Pros: "Staff were very nice. Flight arrived on time."
Cons: "App or website didn’t work for check in. Lines at the airport were very long. The flight was over booked so I didn’t get a seat until at the gate. Overall too much hassle. Food options in the plane were horrible for vegans/allergies"
Pros: "Lufthansa is a friendly airline but was unable to help with our problem because I had booked through Kayak."
Cons: "When I presented my passport at the counter to receive my boarding pass, I was told my passport needed to be over 3 months before expiration. It expires January 14, 2019. It is not written on the passport, nor mentioned during booking. I’ve been to Latvia four times previously and never heard this requirement. I cancelled the flight with Lufthansa who said I must call Kayak who gave me another number to call and that number then sent an email that said there was a $350 rebooking fee for each ticket, IF they decided I was eligible for rebooking. Yes, we got a great rate, but looks like wasted $ now. I will book directly with the airline in the future to ensure the ability to rebook."
Cons: "Passport control in Frankfurt was slow, very long linen under staffed"
Pros: "Their airport service is outstanding. We were traveling with a mobility challenged person and they were so helpful in getting us through check in, out to our gate, and through boarding."
Cons: "The service and staff on the plane are top notch, and the meals and drinks were very satisfying. The entertainment center on each seat had enough choices to pass the time. I rate Lufthansa a very good choice for trips to Europe, and will use them on my future trips."
Pros: "Comfortable seats"
Cons: "The raisin muffin was very old"
Cons: "My bag was lost, exsept close I lost life-saving drags like insulin and other. I not live in Finland and don’t have there my medical record that can go in farmasy without medical prescription to buy medicin. Today is my 70 years burthday. This is a good present to celebrate. Thank you"
Cons: "Had two stop over in Germany so they wont let me board stating need German visa. Requested for rerouting from FRA to USA direct, but lufthansa did nothing to help other than make me stranded had to travel with totally different airliner. Horrible experience with them..."
Cons: "My luggage was lost. But that can happen with any airline. Lets wait to see how long it takes to get it back to me."
Pros: "Flight Delayed from EWR. But the connecting flight to mumbai was not allowed to boarded. Since the gate closed even though the flight was still there. On top of it, the flight that was provided as an alternative was again with a stopover, so now, we had two stop over and extra 14 hours of layover time. Did not offer hotel stay or transit visa. was stuck in airport. Very much disappointed with Lufthansa. Will never take this flight nor will allow my friends and family to take one ever again."
Cons: "Flight was late."
Cons: "It was great experience with them"
Cons: "The flight was delayed . When we arrived in Frankfurt, there was a quie of 200m . After waiting 10 minutes, they asked us to go to other passport control . We had to walk onother 10 minutes to get there ."
Pros: "Very professional!"
Cons: "The movie collection could be better."
Cons: "Boarding was a mess. Waiting for long time in a crowded bus to NORAD the plane then rushing out of the bus to Nita the plane with no lines and having to wait for the crowds outside the lane in a freezing temperature. Furthermore, there was no entertainment on the plane and the food was horrible. Add to this the very cramped seat space and no carry ons in the plane (unless you speak German)"
Cons: "Travel in flight was good. Flight was missed due to delay in the airport and they made it clear that this was a bulk rate ticket and any rebooking was almost a favor on their part. That being said with some chatting to the service agent she softened up and started to be more helpful. Wish she could have been more helpful from the start and ended up being rerouted through another city despite a codeshare flight leaving directly to my final destination which would have been the normal switch. Oh well, those are the breaks with a bulk price ticket. Once in flight, service was very good and plenty of open seats, so room to stretch out."
Pros: "The view - flying low over the northern extremes of Canada was superb. Thanks to the pilots etc."
Cons: "The flight was late arriving at Frankfurt. I requested a notification to my connecting flight. Crew member frowned, turned away and in formed me, "We don't do that". I ran to the Connecting Lufthansa flight and barely made it on time."
Cons: "1 person working the service desk. I had a question about our connecting flight from Frankfurt and I was told to call the 1-800 number. When I went to check my bag the woman was very rude and asked me "why do I think I can check two bags?" and questioned my Star Alliance premium silver status, demanding I show her my card (I have no card). My friend was flying with me and she was told that her carry on, mind you had flown to and within europe, was too big for the overhead storage and she had to pay 90 euros to check it and the woman held her boarding pass and wouldn't give it to her. we waited in line at the service desk for over 40 minutes so that she could pay. We arrived to the airport 2.5 hours early to eat and shop for souvenirs. We barely made it in time to get to our gate because of the inefficiencies of Lufthansa. 1 person working a service desk for a large airport is unacceptable, especially when they are 8-10 waiting to scan your baggage and not helping out at all. I had a wonderful flight to Europe on Lufthansa and was absolutely appalled at the attitudes of the airport staff and their lack of customer service."
Cons: "no tv and long flight. Food was terrible."
Cons: "Not enough room. Aisle seat was too narrow and short."
Pros: "Better then United airline"
Cons: "Everything was awesome"
Pros: "The crew did a great job. It was a little slow to board and disembark but again I'm pretty sure it was the people."
Cons: "One of the crew members at the airport said I had to check my bag but a woman with a bigger bag went on the flight with out having to check her bag. The people flying to Cairo are horrible. Rude, disgusting, disorganized. Took forever to board and disembark the aircraft. If I didn't have to fly to Cairo for work I would never take this flight again in my life. Not much you can do as an airliner though, maybe just warn the tourists about the flight."
Pros: "The perfect assistance. We are very grateful, many thanks to the man who helped us in all we needed."
Pros: "First time flying this airlines. The seats were comfortable and spacious. The entertainment options were excellent and the food service was regular and consistent."
Pros: "I was really upset because time for living 6 and we left 8:15 I had connection fly to Romanian I missed because of ...I stay in Germany for 5 hours.I ask Lufthansa too put me on Tarom fly they say is United fly...they really make me updated.I think the crew on United is not friendly.The food waste good in"
Cons: "I like the movie"
Cons: "The offer to travel the next day by giving up the current reservation for a price, making us wait for almost two hours and then telling us that we will be travelling the same day instead of the next day. Initially they requested us to help them as they were over booked with an offer and we informed all our relatives, later with the withdrawal of the offer we had to call everybody again. A whole lot of confusion , discomfort and mental torture."
Pros: "Took me to great location"
Cons: "Just about the whole trip. Way to expensive! Food was bad for the money. Delta was great to Paris last year. Using kayak was to expensive! Next time will go airline. To Paris a lot cheaper. This airline has fees to the max!"
Pros: "On time"
Cons: "Uncomfortable seats"
Pros: "My husband is very tall and had enough legroom to make him comfortable."
Cons: "I could use some more latest Tamil movies. There was only one Tamil movie available and that too was old."
Pros: "Flight was fine."
Pros: "Flight was on schedule, food was good."
Cons: "Could add more to the entertainment list"
Pros: "Timeliness Politeness Good food and as much wine as desired A little more leg room would be nice but better than other airlines"
Pros: "The efficiency and professionalism was impressive."
Cons: "The temperature on the flight was uncomfortanly warm. the Airbus planes do not have individual air jets at each seat which is a desirable feature. Therefore, the environment felt stuffy. It would also have been nice to have refills on coffe and hot tea, however, no one checked back with us after round one. The bathroom floor should also have been cleaned more frequently."
Pros: "the crew was good"
Cons: "the seating was cramped. could use more leg room. The food was average."
Pros: "More south Indian movie options"
Cons: "Crew was not courteous"
Pros: "we had to cut our trip short and book an immediate flight home on Lufthansa. The staff took excellent care of us. Even offered us some orange juice and milk to take home knowing that we may need it (being away for a while) and knowing that our first priority was to get to a hospital. These little events shows the extreme compassion from Lufthansa's on-board staff. We will now ALWAYS look to fly Lufthansa whenever possible."
Pros: "Lufthansa went out of their way to provide a meal accommodating my son's food allergies. I was quite impressed, since it was beyond their standard/listed offerings."
Pros: "Staff were polite"
Cons: "The seating space is horrendous, I am 5 ft 8 and felt like I was sitting with my knees at my chest, horrible horrible seating"
Cons: "Free wifi"
Cons: "The airline lost my suitcase and deliver it only 72 hours later... They refused to give me proper compensation for items that were broken..."
Pros: "Confort and kindness"
Cons: "It was too cold"
Cons: "Boarding was crazy. Could not everyone in the gate area."
Pros: "Service and crew amazing friendly and went out of the way to Make u feel special even the pilots gave updates thru out the flight"
Cons: "Not being to help on the ground in Copenhagen with delta issues"
Pros: "Reclinable seats."
Cons: "The food!! The lights could be dimmed as it was a night flight."
Pros: "Crew was ok."
Cons: "Screens need a serious upgrade, my seat didn’t recline all the way nor could it be restored to an upright position. Not very comfortable and I paid for a seat upgrade."
Pros: "KLM staff is great"
Cons: "The website I booked on and the Delta phone line on the printed ticket said that I had baggage when it turns out that I did not according to the check in staff and they made me pay."
Pros: "The flight arrived a few minutes early."
Cons: "The plane was extremely old and in poor repair. The seats were extremely close together. The inflight entertainment system, wifi and passenger electric outlets were all non-functional. Even the wastebin in the lavatory was full and an extra bag was put on the floor."
Cons: "I ordered Wheel chair for my parents but one of them didn't get it at all. When my parents were checking in for flight they asked the representative about meal selection and she didn't answer their questions properly and because of that my mom didn't get proper Hindu Vegetarian food on flight instead she got Egg omelet which she couldn't eat. She has to eat just fruits. My mother is a diabetic patient and she needs a food every after some time. I never had such a bad experience before with any other airlines."
Pros: "Good comfortable seat with extra leg room. Pleasant crew."
Pros: "And i got it 2 days later. I had to buy a lot of items which were in my suitcase The returning of the suitcase was awfull. In tge end after many phone calls I received it On the 18/12 evening, 2 days after my landing"
Cons: "None of our 4 checked bags arrived with us. This was despite ample connection time (2+ hours) in Amsterdam."
Pros: "Gaps between seats are very narrow."
Cons: "when serving drinks, cabin crew limited to serve liquor only once and it was poor service."
Pros: "Crew was excellent -kind nice and very attentive"
Cons: "Entertainment went out mid flight. Had to be reset off 30 mins but cam back up"
Cons: "Nothing special"
Pros: "Restrooms clean, decent food and drink, nice cabin crew."
Cons: "No complaints"
Pros: "Good selection of movies."
Cons: "Very small seats with no leg room and very little room on either side. The food was bad - even when compared to other airplane food. Plane is kept too warm."
Pros: "Snooth and efficiënt with a KLM service"
Cons: "No entertainment"
Pros: "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
Cons: "The movie options, as well as music and TV options were limited. There were no electrical outlets."
Cons: "KLM lost my luggage during the layover. My luggage didn't arrive even after the next flight to Prague. Customer service wouldn't give me any idea what flight my luggage would arrive on, nor would they tell me what time my luggage might be delivered to me."
Pros: "Need better quality tvs for such a long flight and better movies There were only 4 Bollywood movies and not the latest ones either"
Pros: "We are guessing they either overbooked or they didn't have sufficient passengers on a Tuesday afternoon who's final stop was Glasgow. They rebooked him for 1200 the next day. DFW to MN, St Paul to Schipole, Amsterdam to final destination, Glasgow. So he ends up having to pay for another Lyft back to our apartment in Dallas, then another additional one for the 12 noon flight the next morning. If he didn't have family living in Dallas, he would've incurred a hotel fee too."
Cons: "He was bumped to the next day due to his flight being cancelled. Then re-booked the next day, with an additional layover. Then due to a 32 minute layover that left 3 minutes sooner..."
Pros: "Nothing really"
Cons: "Flew KLM 27 years ago and the airlines seem to be stuck in the same era. Food is poor quality... Have you recently checked the Gulf carriers."
Pros: "Sandwich was incredibly tasty (although not much filling)"
Cons: "2 hours on the tarmac delayed with no explanation. Uncomfortable seats, no leg room. Poor management of seating, there was enough empty seats to have groups together but they were split up. Drinks served from a communal bottle in a polystyrene cup."
Pros: "Cabin crew were very professional."
Cons: "Aircraft returned to gate due to fault and was delayed for 45 min."
Pros: "On time"
Pros: "Very friendly service!"
Pros: "The flight crew was nice. Plane departed/arrived on time."
Cons: "I paid €60 extra to sit in the emergency door seat to get more leg room but once.i was in the plane learned for more leg room I accepted a smaller seat next to a bathroom and no entertainment. I could not store my belongings near me. No power outlet to charge my devices for my own entertainment on a 7 hour flight. Dealing with constant traffic for the bathroom. I sat in the middle seat between two hours other men. It was a constant struggle arm space. After 7hours in the air I could not wait to get off the plane. If I didn't actually pay an extra €60 for the seat I may not feel bad but I feel like I might have been better off without paying for the "upgrade""
Pros: "The staff were professional and friendly The food was very good and plentiful The inflight entertainment has lots of choices The bathrooms remained clean All in stark contrast with BA with who I did the same flight 2 weeks ago and all the above points were very poor"
Pros: "Very friendly crew"
Cons: "They stole my money"
Pros: "The food was excelent"
Cons: "I have to pay to pay a little more confort"
Pros: "had problems checking in , in that I was charged for a suitcase! I have since checked my paper work and found thad that I had paid for a case! I will follow this up when I return to the UK"
Pros: "Professional, welcoming and very friendly crew, well-maintained aircraft, comfortable seat and good food. Keep up the good work, KLM."
Cons: "Not much to comment on here."
Cons: "Two hours delay in the start."
Cons: "OLD plane without comfort or entertainment"
Pros: "On time."
Cons: "No negative"
Cons: "Only one queue for boarding. Flight late on arrival."
Pros: "Flight was efficient enough and staff were friendly."
Cons: "It was delayed quite a bit and more on-time updates would have been appeciated."
Pros: "Boarding was very efficient."
Cons: "Limited movie selection. Crew seemed stressed. Gave me wrong meal and then swaped for the right one. I asked for Diet Coke and was given white wine. Food quality was not good."
Pros: "Good flight, we got a nice snack despite it being a short flight, the staff was great."
Pros: "We love the flight all the way"
Pros: "Unexpected surprise--even on a 1 hour flight at noon, they gave us a sandwich!"
Pros: "Newer plane. Dimming windows, upgraded bathroom. Flight crew very pleasant."
Cons: "Boarding wasn't announced. Limited in flight movie selection. Food was average. Same dessert for both meals served."
Pros: "Much more civilised for the same cost (or less) as the budget carriers. Proper food and drinks included as is the norm with international flights even though it's a very short haul."
Cons: "The stinky guy behind me, but that's not the airline's fault."
Pros: "Feel like reacist Company"
Cons: "I didnt like the treatment of the crew."
Pros: "It was a decent train ride."
Cons: "Stating it’s a train from the beginning and not having to go from one train station to another."
Pros: "There is a nothing to mention that was memorable or comfortable."
Cons: "I asked for an upgrade as we are on our honeymoon. The ground staff only wanted to get us on the plane and not try in anyway to recognize us. Our seats were very poor quality, you should immediately replace them! I would have rather stood than sit on the flight. The in flight entertainment is so poor. Absolutely disappointing especially with the head sets not working because of poor ports of connection. The food was absolutely tragic. You should fire your catering company. I expect more from your airline and I was disappointed all the way through. I hope you can provide my wife and I better service and an upgrade when we fly back to Washington DC on Flight AF 0054 from CDG to IAD. I work in the luxury hotel sector, and even the door men and room attendants have more autonomy to wow our guests. Flying AF does not want me to spend any more money with your airline in the future."
Pros: "The crew was OK, but nothing special."
Cons: "Air France should not sell tickets for which the connection flights are almost impossible to catch. My luggage was not transferred to my connecting flight. I had to run to catch the flight to Bucharest. At CDC there were only two custom officers for checking passport of EU citizens, on a Saturday morning with hundreds and hundreds incoming travelers. On top of it, one female officer was rude. Typical french :("
Pros: "The crew was great"
Cons: "1-2 +cms leg space"
Cons: "New variety of food"
Cons: "Thé qualité officielle the images"
Pros: "Great crew and entertainment. Terrible experience at CDG airport but that’s the airports fault."
Pros: "The crew was excellent and surprisingly the seats were comfortable."
Cons: "I think more attention should be paid to cleaning the plane and eeek, there was no liqueur in economy class. Music selection in entertainment should be wider too"
Cons: "Kayak updated me that my flight would be late. It wasn't. Missed it had to pay $700"
Cons: "First class bathroom could have been cleaner and wider - very narrow, hard to maneuver"
Pros: "Amazing crew and on time flight"
Pros: "The entertainment options were great."
Cons: "Seats are so cramped. I'm 5'3" and could use either arm rest because both people on either side spilled into my seat."
Pros: "Crew was very friendly. Food was excellent"
Cons: "Great experience"
Pros: "The gate reps from CDG to MSP were professionals. The cabin crew on the Delta flight were exceptional! This was not my experience in Copenhagen with the Air France staff, they seemed to be self centered and rude."
Cons: "Delta please make excellence a priority in all areas of customer service. Set high standards for staff so customers know that you appreciate them and are ready for business. The world is at the customer's fingertips, let their first choice be Delta. When their are bad days, customers will understand"
Pros: "The crew was efficient and friendly. The plane took off on time and landed on time."
Cons: "Boarding was slow and tedious. People still crowd around the boarding area despite there being row for the zones. Why they don't board from back to front is beyond me. The food was mediocre at best."
Cons: "They lost my luggage :("
Cons: "Not much legroom."
Cons: "Engine noise in the cabin is loud."
Pros: "My seat"
Pros: "The size of the plane was nice. They had a good move selection. The vegan meal I was given was great."
Cons: "It was loud, cold, the food was just okay at least my vegan meal was the bomb but it would have been better had when we booked the flight it allowed me to also choose this option for my husband. Since he is vegan as well."
Cons: "Because of change in plane..bad choice of seat for long legs of husband...then late in Atlanta and very late into DC"
Pros: "Onboard crew was friendly. Dinner was good"
Cons: "Cabin was very cold. Not enough legroom compared to orher international carriers. Male flight attendant kept bumping into my husband sitting in aisle seat so he unable to get any sleep. We tried upgrading to business but Delta said we had to contact Air France in Detroit. When thrre, the gentleman on ground crew was actually rude when I asked about it. He could have just politely told me there was nothing available. Not looking forward to my return flight"
Pros: "Great food (Economy class). Good Service"
Cons: "Not enough bathrooms on Economy class area due to aircraft design."
Pros: ". Budget airline with no legroom or extras"
Cons: "See above. Nothing specific to like."
Pros: "I liked the food, the crew, the service"
Cons: "The seats we were assigned ( we are two we'll feed person's and the seats are toooo narrow"
Pros: "Crew was very nice and the plane was clean and comfortable"
Cons: "Worse food I ever had on a flight ( a small bowl of lentils and some bread) Movie selection was poor, although not a big deal"
Pros: "The cabin crew were excellent"
Cons: "We were transported to the plane which was quite some distance to the plane via bus after climbing down steep stairs from the departure gate area. Then we had to climb steep steps in extremely hot weather. We were then delayed for a hour in the plane in very hot conditions as the plane had its air conditioning off and the ground air conditioning was not put on. We were swearing in the heat for an hour!! We arrived at our destination and hour and half late!!"
Cons: "Waited a while before take off."
Pros: "The service was very professional."
Cons: "Everything went well."
Pros: "Food and service was good and price was acceptable"
Cons: "Very long route"
Pros: "Fine for a 45-50 minute regional flight."
Cons: "Wouldn’t be great for long-haul flights."
Pros: "Easy, fast, comfortable, no hassles"
Pros: "Staff pleasant and courteous fine meal and beverages! Arrived ahead of schedule in Bucharest!! Overall a very pleasant experience!"
Pros: "Very poor sound quality on the earphones. Made it very difficult to watch a movie and almost impossible to listen to music."
Pros: "Smoothness of flight and service"
Cons: "In a french airline, chinese-cuisine meal was more attractive than western. Unbelievable! Entertainment: films were either too old, or too uninteresting"
Pros: "Personal treatment I have received as I was with a 7 months baby. An agent helps me to carry my hand luggages up to the plane entrance and to pass in priority"
Cons: "2 hours delayed..."
Pros: "All crew I interacted with was great, friendly, and helpful."
Cons: "Flight was late. Boarding very slow. Entertainment was ok by today's standards. Each seat had a display, but movie selection was not great. For a French airline I was looking forward to breakfast -- maybe some nice pastries or at least a decent croissant with jam. None such. It was disappointing. Meals were not impressive either, but the complimentary wine was good. I did not find the seats comfortable."
Pros: "leg space in plane"
Pros: "Seats were comfortable with good recline. Food was good, but not excellent."
Cons: "They forgot the snack/breakfast service for the front right section of economy then had to rush it. Overall, the service was good, but some things just seemed off. An attendant call was never answered, etc."
Pros: "The service and food were excellent plane was clean."
Cons: "No entertainment system"
Pros: "Good seat near the front."
Cons: "Delayed arrival by 30 minutes."
Pros: "The crew was very nice and helpful."
Cons: "The food was really poor. The chicken was as dry as it can be. The food taste was poor. I flow 3 weeks ago with KLM and the food was pretty good for flight food. Plus I didn't get my baggage at the end."
Pros: "Food, drinks, and general service on board were all very nice"
Cons: "Airport experience at cdg was atrocious. Took more than an hour to check in and it was a complete zoo."
Cons: "bad smell around my seat"
Cons: "delay for one hour with not even a glass of water very old plan video with tiny screens and bad resolution food quality especially bread is not good"
Pros: "Best flight I've ever flown. Blankets and pillows provided with many options for movies."
Pros: "nice crew; excellent check in experience!"
Cons: "boarding in Riyadh is always a nightmare. and as many have noted, the seats are too close for the average size of many boarding in Riyadh"
Airlines flying from Chennai to Helsinki have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Chennai to Helsinki
Masks required on board, masks provided on flights from Chennai to Helsinki
Social distancing seating
Middle seats unavailable to book on flights from Chennai to Helsinki
Testing for antibodies, testing for symptoms for flights from Chennai to Helsinki
Waiving of change fees. Search flexible flights from Chennai to Helsinki