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They did not serve my special meal request after departure of airplane

Lufthansa was horrible for disabled folks. My wife had hell of a time making it to the flight in Frankfurt. The airlines is not at all caring to the disabled. If that were in USA I would have sued the airline for not meeting the disability Act clause. No way we are going to go in Lufthansa again. Hari S Doss

My husband had a surgery sometime ago but had to stand for more than 2 hrs in the line just to check in, drop baggage and pay for excess. The staff is toooo slow leading to long ques. This made our journey very stressful to begin with. Had to literally run at the airport through the security check and to the gate in spite of reaching 3 hrs before the flight. it was almost time to board by the time we finished checking in our bags

Not good due to rebooking automatically to a connection flight having very long duration due to 1st flight delays. Also seat booking originally paid by us and while rebooking time every family member was given different seats.

Flight was cancelled due to maintenance issues. It was a nightmare to get an alternate flight back home.

Not enough veg food for passengers. I actually did not get veg food and starved the entire flight duration.

Very good experience. All of the details made this experience very positive.

Food options in Economy class can be improved. The headphones on the entertainment system only have a single earphone active, this can be improved.

Entertainment system have to be updated. Allied partners charging money for alcohol - in fact international flight.

The flight was half an hour late, which is the new normal in Europe. Friendly crew.