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Pros: Pilot had technical expertise and landed well. Crew was polite to passengers on red eye by keeping it quiet and dim.

Pros: Flight was safe.

Cons: The flight could’ve been on time. I missed my connection and my travel times were delayed by five hours. I had friends waiting for me at my destinations and their plans were all messed up.

Cons: Leaving on time. More updates on status. Water was served 2 hours after sitting in tarmac.

Pros: The flight was smooth and the crew was nice.

Cons: Everything was good.

Pros: Great crew, but I didn’t really like the Economy Premium seat. Eva Economy I thought was better.

Pros: Everything was great ❣️

Cons: ✨Nothing ✨

Pros: Airbus 350. Very good experience

Cons: Crew was jumpy. I expect them to be a little more gentle serving food.

Pros: Professional and friendly Crew & the movies

Cons: Too cold, seats to narrow, food not so tasty.

Pros: Friendly crew

Cons: Free WiFi

Pros: Supportive to my family needs traveling with 2 babies

Cons: I was offered an upgrade to 1st class, but not to my wife, I m thankful but had to decline the upgrade. I was hoping for more courtesy for an upgrade to us both as traveling couple rather than to one only

Pros: Seating was comfortable and crew was amazing.

Cons: Food food food. Things have gotten from average to worse in recent times. Specially Travelling from United States out to Dubai.

Cons: In most cases i was so disappointed to be allowed only 1 lugage of 50lb while i was supposed to be allowed 2 50lb of bags,i had to pay 275$ for the extra luggage,very disappointed as i was not expect that to happen,you guys made me look ashamed infront of people as i had to borrow money to pay for

Pros: The seats were comfortable, entertainment during the long flight was very good.

Cons: Do not show options with a connecting flight boarding before the first flight has arrived. My family had to run a long distance from our arriving gate to the departing one in the Munich airport, which is not a small one!! Luckily United was holding the plane for us!

Pros: Amazing crew and service.

Cons: Seat space extremely low for tall person.

Pros: Everything

Cons: Nothing

Pros: Incorrect carrier! I missed the flights because of them !!!

Cons: Rerouted thru LA and I have filled in all the challenges faced in previous review.

Cons: Plane was late taking off, Crew did not provide water when requested. They were busy with beverages that they could sell at a cost.

Pros: Speed boarding and organized overall. Nice crew.

Pros: Problems started at check in and it went downhill from there

Cons: Customer service mostly

Pros: I was traveling with my mother who is handicap. The staff did so much to really help her. Although, the staff did everything and I mean everything to help us. TSA was an issue. Plus there was an language barrier.

Cons: The assistant that they gave us was communicating with the TSA officer in Spanish who did not speak any English. The problem was she was over 75 and she does not have to remove her shoes. Instead of explaining to her what was going on she just took her shoes, which made my mother upset mad.

Cons: Air conditioning wa not working. We were in a hub why wasn't the plane switched.

Pros: Entertainment was good and flight was clean

Cons: AC was broke took long time to get ac on we all sweat to death on the plan as it was broke and portable starter didn't work so they had to get a 2nd one. Then stewart on plan says American just doesn't have good maintenance on there equipment that is a red flag for sure.

Cons: Every time I fly American through Charlotte someone removes my protective cover from one of my suitcases and does not put it back and I lose an expensive cover and my suitcase gets scratched.

Pros: Flight crew & food

Cons: Need avoid delay flight, it’s hard to catch connecting flight

Pros: I would like to see you distribute toothbrush kits in economy class, even if you do not consider 7-8 hour legs as long haul flights

Cons: there were no toothbrush kits given out in economy class

Cons: Accommodation @ Dubai extra bonus Superb

Pros: Attentive crew. Responded to all requests right away.

Cons: I think just entertainment - choice of movies .

Cons: Delay delay delay and i have to stay in hotel

Pros: Because I was in the bulkhead seat - it was good.

Cons: My first flight arrived 30 min late which meant that my 50-minute layover was tight. But instead of holding the next plane for us, they forced us to re-book on a flight leaving 14 hours later! I was not ok with this so I pushed the issue and they put me on the flight leaving 6hrs later. :-(((((

Pros: Flight

Cons: Wheelchair was booked for me for both flight but i could not get that service. No one available for wheelchair. Very bad service.

Pros: Everything.

Pros: The crew was great with kids. Very friendly and helpful.

Pros: Seat was comfortable. Looked new.

Cons: Tv screen didn’t work very well. ( picture was fine but the function buttons were terrible).

Pros: Care was amazing plane was spacious and new lots of entertainment

Cons: Food could have been better

Cons: On time.

Pros: Crew was amazing

Cons: The food needs a lot of work

Cons: I booked and paid for special seats (last row in one of the cabins ) but they changed my seats as they changed the plane!

Pros: Seats and crew great boarding was a nightmare

Cons: Better boarding patrol

Pros: Crew was great.

Cons: There is for a 4 hours flight just a small snack - just like a local flight. Then there is no bedding at all, just a blanket. Very poor for a F-class ticket.

Pros: Seating was comfortable and crew was amazing.

Cons: Food food food. Things have gotten from average to worse in recent times. Specially Travelling from United States out to Dubai.

Pros: Flight was half full, had the whole row to lie down and sleep in economy class, so had a really comfortable flight

Pros: Nothing

Cons: Customer service. My spouse was very sick we couldn't go and they wouldn't help us

Pros: Entertainment monitors were in good shape and responsive. Selection was not bad.

Pros: Incorrect carrier! I missed the flights because of them !!!

Cons: First flight delayed, missed flight to SF, stuck in frankfurt. A hotel is not adequate compensation

Pros: Everything from check in to offloading went smoothly. Pretty good food and accommodating flight staff.

Cons: My row had 3 seats behing a row of 4. We were weirdly offset so I had to look to the right to see my TV. Super uncomfortable. Dont like TV much anyway. Gave up on it real quick

Pros: Plane quite empty so lots of space.

Cons: Service not very attentive, had to repeatedly ask.

Cons: Seats were so close together that when the person in front of me leaned back, my personal screen was inches from my face. Then when it was time to get the seats back up - none moved - they all had to be pulled up by many people.

Pros: Really good

Pros: Good flights

Cons: Qatar Airways Maharjan lounge snack Restuarant service was not great. Boarding was very inconvenient in Doha using the bus. All the rest at Zurich and in flights was good.

Cons: I bought ticket on British airways. If I had known I would be switched to AA, I would have just bought it there & paid less

Pros: I just like flying in general

Cons: Flying oo high of the altitude made my ears feel like they’re about to burst.

Pros: Crew was very good. Seating was bad

Cons: Bigger seats

Pros: Crew was very good

Cons: Less gate changes

Pros: One particular member of the flight crew (Jennifer Foster-Moore, I think) was stupendously kind and helpful. The cabin service manager (a young gentleman) was also very helpful. The ice-cream bar mid-flight was a nice touch.

Cons: The equipment for this flight is a 747-400. Hence, the personal entertainment system is old: no games, and the video can be shaky.

Pros: Seats and crew great boarding was a nightmare

Cons: Better boarding patrol

Cons: Please provide enough blankets. The canin was cold!!!

Pros: the price is why we chose BA, but never again

Cons: crew seemed bored and annoyed to be on the plane, seats were pretty awful