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the service on Business class should be improved to be at par with industry leaders like Cathay Pacific and Singapore AIrlines. A lot of room for improvement.

My experience with IndiGo was terrible. I had tried to check in online. I could do the DEL to LHR and from LHR to JFK. However, I was unable to check in for the CCU to DEL flight. There was no explanation of why I could not do so. After 2.5 hours of being shuffled from one place to another, I found out that because I was on a codeshare flight, I had to get my boarding pass at the airport. For 2.5 hours, no one was able to explain this to me.

The crew on the flight were not particularly pleasant and fluid restriction was an issue. I was not allowed to fill my water bottle. Crew didn't check on passengers other than meal service.

You will pay for everything and feels like the airplane is old

The luggage problem I previously mentioned was actually this flight

The flight was delayed due to snow in Frankfurt. There wasn't much information from BA or the airport, but Kayak was great and kept me informed of the delay and gate changes.

Late takeoff, but on time landing. Lost bags, 3 days to find them, still in transit to my location. Power outlets broken, Wi-Fi not working, so much for working on the long flight.

Good. For a long flight. The comfort of the seat could be better. Also, the food was « normal » plane food. Not indian plane food unfortunately! Everything else was smooth and great.

A little bit late but it went smoothly overall. Delicious food on Indigo!

The seats were comfortable. So many empty seats allowed for stretching out and sleeping. The onboard entertainment was pretty good. The cabin crew were so kind and kept the passengers well- hydrated, and well fed.