Three meals on a single flight is disgusting. Even if I reject them all, sleeping is impossible and all that food (especially wasted food) is just antithetical to a pleasant flight experience. People were chucking multiple abandoned trays on the floor in front of my seat.
Fantastic service the managed to locate my checked bag on the plans as re-tagged it for my final destination.
Food was excellent. Leg room in economy, not so good; I’m 6’-1”.
Emirates need to improve the boarding process. There is no point calling for all First and Business Class passengers plus Platinum, Gold and Silver Skywards members at one time. Further to this, try channeling all these people into one entry point with no defined lines. It was chaos. The is a common issue on the Dubai to Riyadh flight. Poor effort Emirates.
One of the female staff from the cabin crew, forgot to ask us about what we want to drink and focused more on other specific people rather than treating everyone politely. I asked her about the drinks to which she said oh I forgot.
Emirates is superb service. The A380 was very comfortable. The cabin crew is really helpful
Food no so good. Extra charge to much for front seats cost me £163 then other people sat near me for nothing 🤬
Ove the A380 planes. Comfortable seats. Served great Indian food and Masala Chai!
The plane seemed pretty old and the food was not good
Comfort and customer service from most if the crew was great. The crew reassigning passengers should consider the presence of infants when reassigning seats. Unfortunately a couple of oversized passengers were relocated next to us, making this segment a bit uncomfortable, as there was not only extra leg space required. I ended up swapping seats with my husband so our baby wouldn't be impacted. My husband travelled quite uncomfortable as the reassigned neighbour shoulder and arm ended up on my husband's seat
There was a flight attendant named Angela who took care of me because I injured my foot badly right before the flight. Because of the service she provided I will always fly Cathay.
they are deley vancouver to hankong 3 hour after honkong 20 hour stay there honkong not visa approved and they cant help to visa so we are stay in airport 20 hour even honkong staf very bad person they cant do for us 6 hour we arround they said you there you go there waste time next time i dont want to go cathay stay in honkong
Just want to do a little more clean up so does not smell like urine.
it was a great experience as far as business class.. but I have had better meals and wine on other airlines.. that said.. the price was a great value for what I got in return.. crew made the difference.
Check in process at the kiosk, crew in flight and overall comfort was good. Food selection could have been better. Flight from Hong Kong to Los Angeles did not have any vegetarian main course option, it was either sea food or chicken. Being a vegetarian I could only eat yogurt and fruit. Most international flights have one vegetarian main course dish which I found missing in Cathay Pacific menu.
Paid a premium a have a shorter transit time in Hong Kong, but Cathay pacific rebooked me and ended up waiting for 10 hrs in Hong Hong airport.
Cabin crew is very helpful and nice, it is another level of service compared to Air Canada
Entertainment for kids was good. Good was terrible, needs lots of work.
As before, my only problem was not being able to download my boarding passes prior to arrival at the airport. Everything else was perfect.
The only problem I had was not being able to download my boarding passes prior to arriving at the airport. Everything else was perfect.
Boarding was excellent except they did last call 30 minutes earlier .
It was worst flight ever of 26h. Poor service and seating. Flight from Abu Dhabi to Islamabad service and seating was worst ever. No tv extra.
The food could be better. Toilets were smelly all along
Horrible. After paying for my seats, I was cramped, had no overhead bin space, freezing as the flight had no temperature controls, the food was awful and served cold, when asked for snacks was told to wait and then never received any. I booked this flight as a partner through American Airlines but will avoid in the future.
Extremely bad food, they never gave our bags in time, the online check-in did not let us check in because we had Indian OCI not sure why we were given the option to check in then, because we couldn’t check in online we had to go in person and we were not able to change our seats and sit with our family
Used to Etihad employees are very rude and unprofessional but now better than before over all is okay now
The flight take time was changed 23 times. The system kept sending messages it will be earlier at 4am and eventually the flight was at 9am I didn’t sleep all night because of that
This flight was a dreamliner so I think the space was ok for the legs, but the option for food was again limited and the crew was same.
The seat was like there is no leg space....there were no proper option for food in the airline. It seemed like the airline was at brink of bankruptcy. The crew was helpful except for a few.
Boarding was efficient, had to check in cabin luggage. Seats were narrow, food was more in quantity, received cabin luggage on the luggage belt which was fine.
Boarding was poor. Why are first class passengers not boarded first?! Bus to the plane and then held on a packed bus because we were waiting for people on the bus before to finish boarding. Seat belt on the fist clas seat is very uncomfortable, cutting into your neck. Other than that crew, seating and food were all excellent. Entertainment, as usual - rubbish.
flight was delayed from BWI to London - missed my connecting flight & then connecting flight (also British Air) was delayed - food is awful, TV & movie selection is great
They sat my 2 year old in the seat behind me, separate from myself and my 5 year-old daughter. When I asked them to fix it they told me to speak to the gate agent in London. When I asked in London they told me to talk to the cabin crew. Then a “Supervisor” stuck us in row 39 at the back of the plane when we were originally sitting in row 25/26. They ran out of food which was gross anyway, and the entertain didn’t work the first hour of the flight. Overall terrible experience.
Our luggage arrived 2 days late when we reached Santorini. We were without cloths and toiletries for two days and didn't had time or means to go and shop everything at reasonable cost. Even though, we filed the report immediately at the airport, there was very less communication to us about when we would expected our luggage and even when it arrived there, they didn't had staff to deliver luggage to our hotel, so we had to go to airport to pick it up, which is very difficult and annoying to do in foreign country where you don't have you own vehicle and you don't have time because your tour is packed with activities. They could have tried to expedite the process and kept us informed and deliver the luggage at our hotel. Also, should have given us compensation for it.
Was delayed on first leg and missed connection. They would not let me board although I arrived at the gate 5 min before take off. I was delayed 24hrs
The decided to just remove our booking without telling us. It ended up costing us thousands
Experience with British Airways was hopeless and the response from ground staff after flight cancellation was hopeless
Nice flight, attentive crew, soft landing by the Pilot,, comfortable seat.
Why does a reputable airline like BA allow a miserable domestic airline like AA to operate its flights? There is no comparison between the two
Boarding was efficient. Flight left on time. Wasn’t full so we could spread out a bit. Food was ok.
Overall it was good. But air planes should be upgraded.
Bad seats. Broken entertainment system. Charging port not working. Seats were broken worn out. Crew was amazing. They helped as much as they could.
Why should I rate entertainment if I’ve not used? You don’t have NA - Not Applicable option.
my experience with kayak was terrible. Team kayak just left me with a booking and limbo and preffered not to contact me.. Instead when I contacted the team they said the booking is cancelled. Seriously 5 days after booking u were waiting of my call to inform me of the incompetence of the team. This will be taken up with higher authorities
only passenger seats are too much narrow. It’s not comfortable otherwise it’s good. Seats are very important because it’s main in Travel
Miss my flight from delhi to amritsar due to lock the luggage door of airplane.and there was no more flight even for next days and they not refund the fare. I took bus grom delhi.. bad experiance.
very run down aircraft. seat tilted. the mobile / magazine holder was broken. The entertainment screen was not working. The crew was good, polite and helpful
Boarding was through bus even though aerobridges were empty. Major mess
Never can get flight and nof light for three days .finally travel by bus. Very bad experience.
Poor hygiene in the lavatories. Limited control of passengers who often were up standing around my seat talking loudly with their friends.
