Daily cleaning, installation of cabin HEPA filters on flights from Thiruvananthapuram to Southeast Asia
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 6h 40m
The cheapest ticket to Southeast Asia from Thiruvananthapuram found in the last 72 hours was ₹ 14,903 one-way, and ₹ 28,857 round-trip. The most popular route is from Thiruvananthapuram to Singapore, and the cheapest round-trip airline ticket found on this route in the last 72 hours was ₹ 14,903.
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Scores according to KAYAK customer reviews
Pros: "Very pleasant and comfortable flight."
Pros: "Crew was good"
Cons: "Boarding, comfort of seat"
Cons: "The luggage’s handler was probably throwing all the luggages around which cause my items to be broken. I have informed the counter staff of my fragile item yet I was shocked when I saw what has happened. I would appreciate if some compensation will be given."
Pros: "The seat was comfortable, and food was very nice."
Cons: "Nothing I could think of"
Pros: "The crew was good. Good movie selection."
Cons: "The food. The vegetarian meals were both noodles. And the meals were not very healthy. Too high calorie. I couldn’t figure out how to customize my meals On the Qatar app"
Pros: "Crew was nice, attentive and very helpful"
Cons: "More leg room"
Pros: "Crew were friendly"
Cons: "Food could be better and frequent"
Cons: "Te long transit time in Qatar."
Pros: "The business class service is second to none. Very courteous staff, superb on demand menu with ausome selections."
Cons: "Cleanliness of cabin. Aminity kit is outrageous."
Pros: "The leg room was huge, the food was excellent and a lot and the customer service was great not my first time to fly with Qatar and it won’t be my last, the made my trip worthwhile. Thank you"
Cons: "No complaints so far so good"
Pros: "Cabin crew service was very good. Flght with Airbus 350 plane was really comfortable and quite. They put extra care for kids and babies and all of kids get gift bag with toys, chocolate etc. which makes everyone happy Especially kids. I personally like to watch new release movies and enjoyed to pass my flight time."
Cons: "Their south indian food was testless in both inbound and outbound flight from Philadelphia to doha. Snacks was good but meal definitely they should have better to change it."
Pros: "The plane was Dreamliner. It was huge and nice. Great staff on board , very friendly ."
Pros: "The service on our flights was wonderful! Qatar is the best airline that I’ve ever flown on."
Cons: "Leg rooml"
Pros: "Flight services"
Cons: "We were supposed to fly on 04/04/18 but our Flight was cancelled due to technical problem"
Pros: "Food crew and entertainment were all good thanks"
Cons: "A child behind me kept kicking the back of the seat all the time and the mother did nothing about it"
Pros: "They do their job well"
Pros: "I really liked the service. Most of the flight attendants were very friendly."
Cons: "I was put on another flight eight hours later even though I had already checked in. I actually traveled with Cathay Pacific."
Pros: "Plane was excellent"
Cons: "Original schedule was changed from Sunday departure to Saturday without notifying us resulting in a 12 hour stay at Philadelphia and a one day loss of our scheduled trip. So far no explanation from webjet."
Pros: "Excellent customer service, from the check in process, to boarding, to flying 21 hours from Boston to Phuket with infant- we couldn’t have asked for a better experience! Everyone was so accommodating and helpful as we traveled with our 7 month old a lot g distance."
Pros: "Boarding was quick and I liked that they didn’t make many announcements which can often keep passengers awake when they’re trying to sleep. Lights were kept off for the duration of the 14 hour flight which was good."
Cons: "I felt that the service was slow and the food was poor. Water was not offered during the flight as is the norm with other airlines. Toilets should be cleaned more regularly. Advertising at the beginning of the inflight entertainment became very repetitive when watching short tv shows."
Pros: "Everyone at Qatar Airlines is amazing. The service and inflight accommodations are great, and they are always looking for how to make your travel more comfortable. I highly recommend!"
Cons: "It would be nice to have socks to put on for when I want to take my shoes off."
Pros: "Qatar personal ground services they did the best they could in a difficult environment such as GVA airport. Cabin Crew FABULOUS Quality of space GOOD Food EXCELLENT Looking forward in flying again with QATAR AIRWAYS Thanks Tony Manias"
Cons: "Although for some technical reasons the flight was considerably delayed, there was no action taken either by Qatar Airways or Geneva airport authorities to make the waiting more confortable!! The passengers of economy class and business class were all stacked in the same space (it looked more of a hangar...) Access to this space was only possible by stairs (No elevator - No escalator !!) No drinks offered, not enough chairs to sit and wait......etc The main blame is to put on Geneva Airport Authorities. This airport is a total mess From the moment one arrives at the airport area (access - parking - ..) till the moment of boarding... It should be boycotted by major and quality companies such as Qatar Airways and many others."
Cons: "The flight crew had no control over the passengers on this flight! Kids running around when the seat belt sign on, called fro assistance TWICE and no one came to my seat and I held my trash for a whole hour and not ONE person stopped by to get it from me!"
Pros: "crew were all very nice & eager to please. they did keep refreshing the bathrooms which was needed."
Cons: "seat was next to bathrooms which were used constantly & the noise made it difficult to sleep. seat did not recline & seemed to be at an uncomfortable angle. flight was full so nothing could be done. entertainment very out dated as far as movies & you do need them on a 16 hour flight!"
Pros: "The business cabin and the customer service was superb."
Cons: "The food"
Pros: "Could have done without the awful sexist ads they play on in flight entertainment."
Pros: "Crew was friendly."
Cons: "Catering not up-to the standard. Ran out of food. Seats too congested"
Pros: "Good legroom with respect to others airlines.. the plane is clean.. multiple bathroom so no long waits Dinner was tasty.. however the breakfast was not."
Cons: "Cheap headphones will not isolate sound from airplane engine for such an expensive entertainment"
Cons: "On the second leg, my first choice option was not available. Instead I was offered what appeared to be a lurid pink yogurt, coupled with fluorescent orange 'juice', together with the Indian vegetarian option. The accompanying 'muffin' appeared to consist of the following ingredients: flour, oil. Suffers from the "African flight's don't matter" syndrome when it comes to level of staff and entertainment. I was expecting better from Qatar - back to Emirates I go!"
Pros: "They make you feel welcome like you are a big deal unlike most US airlines. Ticamporn was a great hostess especially . Food was great as well."
Pros: "Incredible staff, fast boarding, great entertainment center."
Cons: "Breakfast frittata was like rubber."
Pros: "food and courtesy of the staff"
Pros: "Overall it was a nice flight however some areas need some attention. Boarding gates were very crowded and there was no crowd management in the small area. Secondly, the food was not at all upto the mark. If you are serving sandwich atleast make it flavorful or just serve drinks on this short flight with nuts/biscuits/chocolate."
Cons: "Read on the left."
Pros: "Very comfortable seats with lots of space and pillows blankets and other ammenities. It was a 13 hour flight and the staff came by many timea with drinks and snacks"
Pros: "Amicable staff"
Cons: "Baggage was damaged. They seemed to be running low on vegetarian food (despite having selected so online) - I was compensated never the less."
Cons: "The food could be better."
Pros: "The flight service was great. We had a slight delay on the way back to Doha from Heathrow but they made up for it by getting us through security faster so I didn't miss my flight to Tokyo. Overall the timing was excellent and I got home without having to fork out any extra money."
Cons: "Song selections"
Cons: "They supposed to provide Wheel chair for my elderly mother in Law who had a foot fracture, was very hard /painful to walk. I confirmed the wheelchair option well advance before her travel date in Qatar Airways Web site. I got the confirmation also in the Qatar Airways Web site. I usually fly with my family as I have a big family with couple of children and elderly. I will never fly Qatar again, this was the 1st and the last fly with Qatar airways."
Pros: "Cabin crew was pleasant and at least smiled."
Cons: "Why was it necessary to have to queue to present your boarding pass to get into a sitting area only to have to queue again to actually board the plane? What was the point of having priority access with status with Qatar Airways as an economy passenger to get into the seating area only to have to wait for ALL other passengers to then board ahead of you onto the actual plane especially when they say they allow priority boarding for those with status on the airline?"
Pros: "Every thing likely"
Pros: "Wifi in the plane is great"
Cons: "In the B10 gate of Doha airport are only 15 chairs and we were around 100 persons waiting to open the gate. It was uncomfortable In the flight Doha Phuket wi-fi did not work in the first economy sector. It was a big problem to us, it was necessary to go in the second part of the economy sector to stay over the wifi. The crew did not solve the issue."
Pros: "Qatar airways equipment very good."
Pros: "Everything was good."
Pros: "Everything...quick board,friendly crew,nice flight, good food, in flight entertainment was good....just a really nice airline to go with"
Pros: "The Cabin crew was amazing, the ICE entertainment has many options of movies and programs, the flight was smooth to Singapore."
Cons: "Keep the good work."
Pros: "Flight was half full, had the whole row to lie down and sleep in economy class, so had a really comfortable flight"
Cons: "Availability of livesport tv channels"
Pros: "Great crew and entertainment"
Cons: "Business class seems to have slipped..... A little more cramped and not quite as comfortable.... (might be me getting old"
Pros: "Everything was outstanding"
Cons: "Nothinng really"
Cons: "Boarding system. Final call on gate and it's to get to 2 more areas."
Pros: "The seat was super comfortable"
Cons: "Overall great experience!!"
Pros: "-Good legroom -Good seat width -Good recline -OK food -OK lavatory"
Cons: "-Outdated entertainment system -Seat was not very comfortable when compared to other airlines -Could not connect to Wi-Fi due to unintuitiveness -Skysurfers uneligible to connect to Wi-Fi despite being Silver and higher"
Cons: "- We were made to sit in flight for 2 hours. Then all were offloaded. - We were made to sit on airport for flight for about 6 hours. - I was not allowed to exit or reschedule the flight until i waited for 6 hours. - Still its not confirmed whether the flight will depart on given time. - I missed my important work in India. - The new flight arrives Mumbai midnight 2:30 am which is very hectic for me. I paid more for the flight at the time of booking knowing it will reach in the evening."
Pros: "Good food friendly staff"
Pros: "Loved the spaciuos seats and great leg room. Food superb!"
Cons: "Annoying passenfer who peobably drank too much"
Cons: "Internet on board wws not working"
Pros: "The entertainment system is good"
Cons: "The crew was poor. Didn’t appreciate when requested toilet paper in the toilet, as there was none. Ask for a snack as no food until 5hrs into the flight, crew were impolite and rude. The crew gathered in the gallery and chat among themselves. Very annoyed if you interrupted them, asking for a water."
Pros: "The entertainment options were very good"
Cons: "Bathrooms were dirty. People running over each other to board at TRV airport. Clear and helpful announcements may be needed but the ground staff is mediocre at best"
Cons: "I was sitting in emergency exit so i will not complain of small seats"
Pros: "the crew are nice"
Cons: "food limited selection"
Pros: "Timing, no delay"
Pros: "The in flight crew was friendly and helpful."
Cons: "The seat I have 41A is quite awkward, especially when 41B was a plus size person. The slanting profile of the wall also made it quite claustrophobic. But overall endurance."
Pros: "Lots of entertainment options with current movies."
Cons: "Limited leg and elbow room. Food too carb heavy."
Pros: "food and entertainment"
Cons: "The non veg food got over . My wife waited , but they told they dont have any more non veg food Emirates should plan accordingly rather than doing these cheap things"
Pros: "The over all flight"
Cons: "The long delay of 13 1/2 hours."
Pros: "Was upgraded to 1st class which was amazing - the only thing I didn't like was it was a night flight and not long enough to enjoy it for longer!"
Pros: "Great Business class! Excellent service."
Cons: "Food wasn't as good as other middle eastern airlines."
Pros: "Overall the flight was good. The crew was very helpful. Food and service was excellent."
Cons: "Long flight."
Cons: "We had several friends who made the same trip on other airlines and were not hassled about visas. We had all of the documentation that we were told to have by our friends and by travel agents... Emirates did not accept this and did not let us travel and refused to refund or change our tickets. Disappointment does not even begin to describe the emotion of losing this once in a lifetime opportunity."
Pros: "First time on Emirates. Can definitely see why the company gets such high ratings. Crew very efficient and accommodating. Food was better than I expected. Especially the smoked chicken salad. I would have ordered that in a restaurant actually. The flight was long but not the seat not uncomfortable. Would try them again."
Cons: "Got moved to right near the galley and crew talked loudly complaining about people, during sleeping time and the light was too bright to sleep. Limited vegan food available. Everything seemed too much trouble for a lot of staff, they were rude and impolite. Delay boarding in singapore."
Pros: "very comprehensive entertainment system"
Cons: "Food quality was a letdown. Crew was very rushed with meal service and did not return to offer drinks once meal service concluded. No ammenity pack for a business flight."
Pros: "Food and drinks"
Pros: "Staff did their best and were polite but ultimately had no solution for the issue"
Cons: "I was unable to get an aisle seat therefore I was stuck in an middle seat. I am rather tall and the man on the window seat was morbidly obese and half of him was sitting on top of me for most of the flight. He also sweated all over me, snoredand snorted for the whole flight. I spent much of the flight standing and now have terrible leg oedema. It was the most uncomfortable flight I've ever been on. the flight was full so there were no reseating options apparently. It was extremely unpleasant."
Cons: "Staff or what resembles a cabin crew came to ask me to give them Back a water bottle that anther staff gave me earlier ? Asked me to switch off my Movie to fight for a water bottle ? Very unprofessional"
Pros: "Staff excelant.restrooms very clean Food was great.landing on time"
Cons: "I had 8 hrs.lay over I dubai.need more comfortable chairs in lounge.night stuff was short help.to help wheelchsi traveller's .no major complaint.will fly emirates again."
Pros: "Comfortable seat Hostesses were professional and very service oriented - not forgetting your request. Service with a smile Very sooth flight"
Pros: "Attentive service, had a special treat for me as it was my birthday."
Pros: "Very friendly and helpful crew"
Cons: "The business class seat was too short for sleeping"
Pros: "As expected"
Pros: "The plane was nice. Boarding process was quick. Food and entertainment were great."
Pros: "Excellent entertainment on a comfortable sized tv screen."
Cons: "More beverages would be nicer."
Pros: "I got bumped up to business class. Excellent service"
Cons: "I stayed in line for 4 hours to get checked it."
Pros: "Very friendly and helpful crew; comfortable within the limits of economy class!"
Cons: "Having to go through twice as arrived in terminal C and departed terminal A What a waste of time"
Pros: "Overall good flight and experience. Service defines EK from others."
Cons: "Boarding a bit disorganized and seats are very cramped up."
Pros: "Barcelona to Dubai flight - the flight attendants were personable, helpful, and very courteous. In-flight service was frequent with many stops to check on the passengers of a very full flight. Wonderful and attentive service, even when juggling such a large number of passengers. I was very impressed with the work ethic of this crew."
Cons: "The flight attendants on the Dubai to Singapore flight were surprisingly unhelpful. It was a mostly empty flight and yet during this flight, there were very infrequent beverage service. When I activated my call flight attendant button, no one stopped by. This included at least 3 different flight attendants passing me, some more than a few times, and not once did anyone stop. After waiting for 10 - 15 minutes, I turned off the light and went to the galley part of the plane, only to find a group of flight attendants socializing. I requested a drink and it was handed to me without the attendant every making eye contact as the attendant still was facing and engaged in their conversation. This is not the first time I have experienced this on an Emirates flight so I think the staff training may need to be reinforced. Business class service on Emirates is quite good. But I fly both Economy and Business class. The experiences in Economy did affect my decision on which airline I generally fly with for business class travel."
Pros: "On that route the plane can be quite empty on the Melbourne-Singapore leg, meaning lots of space to sleep in coach."
Cons: "Food served very fast (I barely had my first bite that they came with coffee and tea and never seen again). Quality of the food was ok."
Pros: "Compare Air Portugal who flew this part to Emirates is like comparing chalk and cheese. Air Portugal need to up their game."
Cons: "Cramped, very poor boarding. TAP should reduce the recline of the seats to give more comfort for those behind. More and more airlines are reducing the recline to save annoyance to others."
Pros: "Everything was great and the service was really good. The drinks were really nice with many options including a half bottle of red wine."
Cons: "My food took sometime to come back as they ran out of lamb. The clean up service took awhile and my used cups were still on the table. But overall I like the Emirates."
Pros: "Plenty of food provided, and crew is very friendly."
Cons: "When boarding at Brisbane Airport to fly back to Singapore, ground staff at the counter called out the boarding passes allocated from back rows to middle rows to start boarding; thereafter the remaining rows were never called out, so passengers like us holding front to middle row seats and following the rules naturally were left behind, at a disadvantage. In the end when not many passengers were left in the Queue, then we joined Q at the back to board."
Cons: "The location of the seats were next to the meals area and it was really noisy right throughout the flight. I couldnt sleep at all. The female staff were grumpy and werent friendly at all. Such an anti-climax flying an A380-800."
Pros: "The crew on the Emirates flight was really professional and courteous going to India and coming back. The food was lacking a bit of flavor but overall it was good. The entertainment on the flight was amazing!! However, the monitor had to be restarted a few times due to technical issues. But I really liked my flight and will definitely travel again with Emirates."
Cons: "Now to the issues. The flight from New York to Boston sucked. Jet Blue couldnt find our reservations and we were instructed to go to the Emirates Terminal. So we had to take our luggage (around 50 pounds each), run to the Airtran, board the Airtran, go to the next Terminal. The Emirates counter was closed and we had to go back to the Jet Blue counter and magically found our reservation. They were unapologetic and annoyed that we were asking them too many questions. But overall, the experience with Emirates was good."
Cons: "Lost my bag and charged me for it. Never fly with them. Their Dubai staff is incompetent"
Pros: "Quality of food, great wine."
Cons: "Check-in Colombo was chaotic, no supervisor on duty to help organize the passengers"
Cons: "UNCOMFORTABLE SEAT IS BUSINESS CLASS, VERY OLD AIRCRAFT. LAZY CREW, ASKE FOR A BLANKET AND TOOK 2 HRS TO GET ONE ONA 4 HR FLIGHT"
Pros: "Crew was welcoming and considerate. Breakfast food selection was good and tasty. Entertainment system is great."
Cons: "Old old plane with the most uncomfortable seats - hard lumbar and head support. Good leg room. It was a 3.5 hour flight, so it was manageable. Had to use my next pillow during hour 3."
Pros: "It's not horrible; just not up to world class standards of Singapore, Virgin, Emirates, United, or top airlines."
Cons: "Business Class: You have to place your order for all food and drink at the start of the flight because the flight attendant disappears after serving. Want a refill of wine? Tough bananas. Forget to order dessert? You're out of luck."
Cons: "The OnAir WiFi should hv been free like Emirates for Loyalty members Better movies & other in flight entertainment"
Pros: "Flight attendant were amazing. My wife was not well and we ask for blanket. Cabin crew provided us with one."
Cons: "In flight food selection should have some variety for three hours flight. Should significantly improve Sri Lanka Lounge as the place was not the neat and clean, as it was run by one staff alone. Food in the lounge were sitting for hours and not freshly made."
Pros: "In economy class good enough leg space when compared to other airlines."
Cons: "Head phones connections does not work most of the time."
Pros: "Super on time"
Pros: "It was all positives from the time we check in until we arrived in Kindon."
Cons: "They distributed the UK landing card long after meals served and most passengers were a sleep. It would be good if they could distribute the UK landing cards straight after or before the meals."
Pros: "Check in process was smooth, crew amazing, food excellent and in flight entertainment exciting."
Pros: "All crews they are helpfull"
Cons: "Food same going and coming times"
Pros: "Flew a few times with UL mainly as it's part of One World and being a QR member I get additional miles and point and travel in business at affordable prices compared to QR extremely high price."
Cons: "Need more movie options. Presently 95% movies are one or more year old."
Cons: "seats are small but otherwise it is 5 star airline. love Srilankan."
Pros: "Uniform of the crew is nice."
Cons: "The service specifically the transfer service. They weren’t helpful at all. I’m so turned off how the staff treated me. It is also not clear that I need to book a hotel thru the airline during my 13 hours transit. I was thrown back & forth like a ball. No help was done. How come an airline imposed such rule?! Worse part during flight I feel cold & asked for a blanket. We reached destination No blanket ever!! Not recommended. First & last!!!"
Pros: "Really good food the and crew on the plane was nice."
Cons: "In the Delhi airport we never interacted with anyone from Sri Lankan Airlines because a third party was contracted to work the counters, check us in, issue boarding passes, etc... These workers were all maybe 20 years old and possessed what seemed like zero training to do their job at all. They never had any answers and just smiled while saying “I don’t know” a million times. We were corralled and moved and waited hours while they ran around doing nothing."
Pros: "Crew was very nice"
Cons: "Food was with a lot of chilli and very spicy"
Cons: "Flight was late and because of that we missed adelaide flight"
Pros: "Good service"
Cons: "Not enough leg space, cramped seats"
Cons: "We really appreciate your prompt response.Your customer service guidance is supportive for us"
Pros: "Friendly crew"
Cons: "Despite requesting children’s meal, they were not available. Chicken meatballs were disgusting Overall, if it isn’t curry then it’s not worth having. Their curry was very nice Limited movies"
Pros: "Nothing really stood out. Having a pillow and blanket for every seat is a plus."
Cons: "Plane wasn’t cleaned very well, trash in the seat back pocket. Was given a meal that wasn’t on the menu and was unedible. At the end of the flight they spray air freshener down the entire aisle which is very concentrated."
Cons: "Extremely small space, knees against seat in front, I am only 6 ft tall."
Pros: "Like fying in the dark ages. Our first leg crew did a great job and offered first person information about what not to miss on our tour. Pretty much everything else went from bad to worse!"
Cons: "Our bags got lost on arriving flight and in this day of advanced technology and airport security, no one could even tell “where” our two pieces of luggage was located for 4 days. Needless to say our one time trip to Sri Lanka didn’t happen the way we planned."
Pros: "Crew are very polite. Fast response."
Cons: "Entertainment for movies no so much update."
Pros: "Leg room better in Economy than other flights"
Cons: "very bad meal.Offered beef.rest of the menu was finished by the time they reached my seat.insisted on taking beef which I had never eaten. very sad and disappointing."
Pros: "Business class makes all the difference. Service excellent."
Cons: "Gate area. Flight delay due to air traffic issues. Use of remote gate stand at Colombo."
Pros: "Business class on A330. Service excellent."
Cons: "Crowd control at gate kind of chaotic. Colombo Airport rather disorganized."
Pros: "Super friendly and professional crew, clean airplane and great entertainment."
Cons: "The boarding in Colombo was typical for a lot of these airports I guess but I hate it. Go outside, cram in a bus, drive to the airplane and everyone fights to get in at once. Talking about an Airbus 330-300. Took an eternity to load"
Pros: "1st time on Srilankan, it was good. Would fly again"
Pros: "1st time on Srilankan, it was good. Would fly again"
Cons: "The boarding pass checker at the gate was all grumpy! Do folks in South Asia lose anything if they smile and greet a passenger? Perhaps she hates her job?!"
Pros: "It was on time, good collection of movies."
Cons: "At Kuala Lumpur no place provided for rest in 10 hours transit time. Very very disappointed. I will try not to book again with Srilankan airlines"
Pros: "Comfortable flight; good seats, good service by attendants."
Cons: "Rude passengers who ignored the rules."
Pros: "Good crew"
Cons: "Old plane"
Pros: "Modern Airbus 320-300, choice of chicken or veg in economy (4 or 5 choices in Business). Clean, shiny new airport. Feels a notch or two above Air India. Ceylon tea, of course."
Pros: "Food was good, entertainment system also, and in economy class the seat was finally not that small."
Cons: "A small delay at departure du to late arrival of the plane."
Pros: "Everything is ok. I am happy."
Pros: "Every thing was fantastic"
Cons: "No thing"
Pros: "the ladies were beautiful in their saris, flight left on time, boarding was easy, lunch was decent and price was good. would fly again!"
Pros: "On time arrival. Personal entertainment system. Meal included. Everytging for a 3h flight. Amazing."
Pros: "Friendly crew"
Cons: "Very smooth flight"
Cons: "The boarding process is terribly disorganized. And they were over an hour late boarding and taking off. Which resulted in me missing my connection in Frankfurt. They put us on later flights which added another 5 hours to my already lengthy travel!!!"
Pros: "The crew were nice."
Cons: "This flight was about 4.5 hours delayed in its departure. The airline boarded us and then discovered something wrong that required repair. The repair needed the A/C to be turned off... and took 4.5 hours. We were not allowed to get down. The plane became very hot. We were served a (not very tasty) meal while still on the tarmac. The crew opened the emergency doors to get us some air (which was appreciated but probably wasn't safe; they should have gotten us off the plane). After this, the crew failed to replenish and clean the lavatories throughout the flight; they were consistently out of toilet paper, etc. Extremely unpleasant experience."
Pros: "all the crew are very friendly and smile face"
Cons: "The plane arrived early, so they decided that they would leave early (which I've never heard of an airline doing), and forced me to leave the biz class lounge early to board, only to then wait on board for an extra 30 min for the plane to leave (at the scheduled time)."
Pros: "Overall pleasant staff. Price"
Cons: "Boarding ...... but that was probably more a function of the delays at Customs. Lounge very bland...... but clean."
Pros: "For such a short flight I was surprised we got fed. Almost as soon as we reached altitude the crew was serving breakfast. We finished and it was time to prepare for landing!"
Pros: "The cabin crew was first rate. They were very observant and answered all needs!"
Cons: "Nothing bad about this flight. Will happily fly with them again!"
Pros: "Crew was professional and food was very good. Entertainment was really good."
Pros: "The crew was very good."
Cons: "Food needs to be improved. More space near washrooms and for moving around in long flights should be provided."
Pros: "the staff was very helpful"
Cons: "the touchscreen didn’t always work"
Cons: "Respect human and fix the air conditioning"
Pros: "Luxury and spacious toilets"
Cons: "Amount of food was not enough from Hong Kong to Abu Dhabi."
Cons: "The vegetarian meal selected came in as vegan meal. This happened for both onward and return journey. The regular meal provided to passengers were better than the vegetarian meal selected"
Pros: "The flight was on time. Food was reasonable."
Cons: "A bit more leg-room and there is some scope for improvement in the food. Also, the entertainement could have more south Indian content and also allow to access entertainement for more time."
Pros: "Good aircraft"
Cons: "Check in could not be done earlier and was not enabled and helpdesk did not help. Seats kept changing till the last moment"
Pros: "On time flight"
Cons: "There are a number of things that Etihad do that just degrade the quality and experience of the flight and I probably wouldn’t fly with them again as a result. I’ve listed these below: 1) Entertainment system is poorly appointed and travel in two seperate months found that little had been refreshed on the in flight programs. 2) The entertainment system is deactivated until the seat belt sign is turned off, and is deactivated again about 30 minutes prior to landing. 3) You practically have to cut off your arm to get some water. I would always bring my own water on the flight, but Australian regulations prevent more than 100mls being carried on flight. 4) The service is inconsistent, some staff are just downright rude and others are incredibly friendly. The time waiting after pressing the call bell is excessive and in one case my drink never arrived. 5) Unlike other airlines, they don’t give you a “menu” to chose from for the inflight meal. Instead they just come around asking “Chicken, Lamb or vegetarian”, and lack any real understanding of what’s actually in the food. 6) When you order a drink, they open the can pour some into a cup but don’t give you the remainder in the can. 7) The inflight wifi is expensive. 19.95 USD for 180mb puts them at one of the most expensive. Overall, I would have expected a bit more from an airline such as Etihad."
Pros: "Only process of boarding."
Cons: "Everything else was not close to other comparative airlines. Food was horrible. Just FYI, cottage cheese is not the only food for Asian vegetarians. There actually are many other options. Not enough options for entertainment. The seats for economy class were way too crammed. With the growth in technology, it would be helpful to have a USB port to charge. ELL phones."
Pros: "Not applicable"
Cons: "Lack of ability to cancel"
Pros: "Short Leg, Crew Happy, pilot very informative, food was good, until the next flight (long haul) I got the same food. 2 seats together at the very back row. Checkin and boarding were fine"
Cons: "The toilet flushed when I was still on the toilet seat. Happened again on the long haul sector. The take a very long time to switch on the entertainment and turn it off as soon as decent commences- so if you have air traffic problems - it could be off for an hr before and after takeoff and landing. unnecessary as most people have their own headsets as well. We"
Pros: "All of the above"
Pros: "I liked my seat and the food"
Cons: "I did not like the cleanliness of the bathroom I did not like their entertainment I did not like that the flight attendants were bickering at each other not professional at all"
Pros: "The flight took off and landed on schedule"
Cons: "The food was not good but for a short flight, I was ok with waiting until I landed in Kathmandu to eat."
Pros: "I asked for dental kit and flight crew gave me one."
Pros: "Everything was almost perfect."
Cons: "Update your movie list."
Cons: "Since our custom and emigration checking was in Abu Dhabi, in Chicago, the flight used a domestic terminal. For our final leg of the flight, we had to haul all six pieces of luggage from terminal 5 to terminal 3. Then we were told that our American Airlines flight from Chicago to Kalamazoo is not a valid one. So we were booked to a different flight 12 hours later. We had to stay in Chicago for 12 hours on our own. Neither Etihad nor American Airlines provide any support for that time period in Chicago. Since it was Etihad ticket, According to international norm, Etihad should take the responsibility for this problem and compensated passengers."
Pros: "Boarding and crew were nice"
Pros: "first class service. Extra blanket, mealtime is anytime, seats recluned fully"
Cons: "no first class kit with socks. My feet get cold on the plane and the socks would have helped"
Pros: "Entertainment system and flight condition"
Cons: "Rude on board female staff . Not one believed in smiling or using the word please. They all wanted to control the passengers with needless commands and orders"
Pros: "Overall trip was fine but nothing to be thrilled about with it."
Cons: "-my longest flight was completely full and I was sitting between 2 good size men which was just not comfortable. -I asked if I can a seat swap but crew seems to not care much about it. -No snacks in between for a change. I asked for something to munch but there is nothing which they can offer. finally I had to ask for a fruit or something. I am sure nuts, crackers is something they will have on the flight. - they don't give out socks or toohbrush/paste or anything like that. no eye pad incase if you want to sleep peacefully. -crew was very frin"
Pros: "Getting home"
Cons: "only served breakfast shortly after 8am take off .no other meal served.arrived Abu Dhabi 7pm. kept having to ask for drinks."
Cons: "It's a connecting flight for me and there is a long wait. so, my opinion is better to serve some snacks or food in the flight."
Pros: "Meals are served promptly and on a regular basis. Selection of entertainment is good but needs updating."
Cons: "Boarding was a chaos at the Abu Dhabi airport, they were just calling out for the Business Class and passengers who are disabled and those who are travelling with children to board first when everybody came to line up. Nobody from the ground staff even asked them to give way for those who are boarding first or announced what zone are they boarding next. Also, i used the mobile app to check in, i am definitely sure i chose an isle seat (you can see it on the seat map during online check in) but i was surprised to see that i got a window seat."
Cons: "The seat was not comfortable at all to narrow and short distance you can not eat or set or sleep"
Pros: "Etihad transfer bus to Dubai from Abu Dhabi is free, super convenient, and a great experience!"
Pros: "The food and the entertainment."
Cons: "The information desk had a terrible attitude towards me - the customer, and when I tried to explain to them how disrespectful they were being they continued to disrespect me once again. Also, the worker at the counter was lazy and wouldn't do his required job. Also, the new update towards the tv makes it harder for me to pause the movie I am watching or to finish the movie altogether."
Cons: "The seats on the 777-333 model in economy class are the WORST I have ever experienced. Extensive neck and back paid from cramped and poorly designed seats. You are going to start losing passengers, including this one who will switch airlines. A glass of wine was so cheap and acidic I found myself running to the bathroom within 15 minutes. The food was horrible. Goodbye Etihad--I can do better."
Cons: "Ticket was not emitted I discovered it two days before departure."
Pros: "All aspects"
Pros: "Check in in Frankfurt. Black lady. Extremely helpful. Went out of her way. This is the people you need in the front line."
Cons: "Terribly old planes. Bad or non existent cabin service. Food not acceptable. Plastic noodle bowls with hot water. !?? Really!!"
Pros: "Very think good"
Pros: "Flight was on time and service was good"
Cons: "not a choice of Indian movies;"
Pros: "Everything was good."
Cons: "Entertainment could be improved in terms of choices."
Cons: "long walk at abu dhabi airport."
Cons: "They didnt provide me Accomodation with the fact that I had more than 12 hours transit"
Pros: "The service was good but sleepers not as good as other airlines. Another tight. And the entertainment offering is not very good. Movies TV etc"
Cons: "We did not get our bags (total of 6 bags) - It was extremely difficult with an infant and a toddler to manage without clothes and meds. Staff was extremely arrogant during the flight, not helpful at all. Boarding process was a huge disaster - no planning, no zone boarding and unnesessary panic. Lastly food, worst frozen food. The portions were too small and very limited service. We won't use ETIHAD again."
Pros: "Service in the Economy class was a nightmare. The air hostesses do not respond fast, take hours to get a glass of water and sometimes even don't bother to get you what you have asked for."
Pros: "Crew comfort"
Pros: "Best On time/schedule ahead arrival/boarding service."
Cons: "Seating arrangement need to improve on 4 seats rows."
Cons: "The boarding took forever. The lady issuing the boarding pass was new and took more than 40 mins to allocate us an upgraded exit row seat. I always felt the Abu Dhabi to NY flight has better service than Bengaluru to Abu Dhabi."
Pros: "The flight was awesome. A380 is thebest"
Cons: "They didnt have A380 from abu dhabi to SFO which was the longest part of my trip."
Pros: "Service and food"
Cons: "Food was horrible - asked for blankets and they didnt give out any. Seats were small and tight."
Pros: "In air service"
Cons: "leg room and boarding delays"
Cons: "Not attending to call button and not providing coffee or tea when I needed"
Pros: "Worth buying an XL seat Liked the rolling ramp better than steps. Buses to terminal were wuick"
Cons: "Baggage policy for checkin and carryon is too restrictive, too low. Too many email messages sent by IndiGo."
Cons: "Extremely bumpy take off and landing. The pilot could do better."
Cons: "The boarding was poorly managed."
Pros: "We arrived at the departure gate at 8 am, to be told it was closed for a flight at 8:25 am. We had to purchase a replacement flight 12 hours later. Same airline indigo. Flight 6E6314. Two tickets"
Cons: "Priority boarding for parents with kids."
Cons: "I got sick so I had to leave India. I tried for 5 days in a row to cancel this flight but the cleartrip.com website is just a bad labirinth. You are not able to cancel the flight from mobile( when I was in India), you are not able to access the website from Europe."
Cons: "all ok"
Pros: "The staff at the airport check in counter cause too many delays by asking unnecessary questions regarding visa for concerned country, where as they only need to check for onward ticket. Also, passenger at the back of my seat was causing discomfort by stretching his legs too close to my seat"
Cons: "The staff at the aiport check in counter are not very well trained regarding visa requirements for other countries. The cabin crew needs to better train passengers regarding the amount of space allowed for their seat."
Pros: "Punctuality, and cleanliness."
Cons: "No comments."
Pros: "Excellent ground crew and flight attendants."
Cons: "Very dismal performance.Copilot was missing in the last minute. incorrect baggage weighing scales.had to pay extra. Plane delayed by 4 hours almost missed my international connection. Very very stressful and unprofessional expression especially. Absolutely would not recommend this airline."
Cons: "Flight was delayed by 15 mins and there was a gate change which was a complete surprise."
Pros: "Neat clean well organised and systematic"
Cons: "Cabin announcements volume can be lowered. It’s too loud"
Cons: "Long delay in getting bags in Hyderabad. Turbulence in the air"
Pros: "Ground reservation and check in crew were amazing."
Cons: "Waited close to an hour for collecting baggage at the terminal"
Cons: "Flight was on time. Crew were professional."
Pros: "Crew was friendly and caring towarda a patient."
Cons: "Delayed by 30 mints"
Cons: "Food variety"
Pros: "Good service"
Pros: "Well managed. The crew always had a smile on them and seems to be very helpful."
Cons: "The crew was requesting to use the toilets at the rear of the plane whereas the one on the front were used by them. That’s totally unfair as there are more passengers than the crew and customer being the passengers should be given more access. The Indigo management should make sure this issue is being taken care of."
Cons: "Flight delayed and no info"
Pros: "Worst service"
Cons: "Bad. I had paid for seats in row 1 and they allocated seats in row 29 and no explanation given"
Pros: "Good and friendly staff.Food is good"
Cons: "Need to get more organized with lines. Discipline at lines should be followed . They kept on changing gates once I understand twice is okay not 4 times . Also no point on charging outrageous amounts for excessive baggage for international customers."
Pros: "Staff and crew amazing, very helpful."
Cons: "Seats okay but rather small and not the most comfortable"
Pros: "No delay proffesioal staff and efficient work and space"
Pros: "Very smooth trip. Efficient control"
Cons: "Boarding was late so flight was 20 minutes late at Delhi"
Pros: "I flew from Kolkata to Bangkok on 14D. The service was on time."
Cons: "LImited selection on their menu, and what they have were very overpriced, even more expensive than on European low-cost carriers"
Cons: "We are foreign students and when we purchased our ticket we were not given the option to buy a student price ticket in Kayak or at the indigo counter at the new delhi airport. We were charged 3000rps each for overweight luggage and the staff at the check in counter in Jaipur were really rude about it. After having paid an extra 3000 rps which was almost like buying another flight ticket to new Delhi for just a 35 min flight, our flight was 1 hour delayed!! Definitely we will NEVER fly with indigo again!!!"
Pros: "Cabin staff very efficient and pleasant. Very punctual flight times. What food I purchased was fresh and reasonably priced."
Cons: "Seats were a bit hard"
Pros: "It started on time and landed before time."
Pros: "On time"
Pros: "What a great airline! On time, safe, good service, and really cool brand."
Cons: "Limiting the free baggage allowance to 15 kg is quite difficult to meet when you are a foreigner visiting India. The cost for extra weight is very expensive."
Pros: "It was on time and the staff were courteous"
Cons: "Every now and then Indigo's website has challenges"
Pros: "Plane boarded quickly and left right on time. Very comfortable and smooth flight. We were surprised that our luggage arrived before we got to baggage claim."
Cons: "Web check in didn't email boarding passes to the correct email."
Pros: "Good crew, comfort & food."
Cons: "Flight missed & the passenger is traveling through bus from Bom to Hyd. Very Poor Service. Very disappointed. ☹️"
Pros: "Kayak service is not good"
Pros: "Cabin temp was too warm. It should be set at 23/24 to keep people comfortable not 28."
Cons: "Arrive Chennai after 26 hrs of two flights. Not clear need totransfer to nearby domestic terminal, nor how to get there. Kayak didn't inform me of how to claim my eticket which they had booked thru 3rd party "Kiwi" in Brno, using a credit card number not my own. Had to show my pre printed invoice to claim my "E"-ticket. Stress-inducing, not relaxing, but not a catastrophy."
Pros: "The cabin crew didn’t even ask us for water. We were yelled at by Anoop T working for indigo airlines at Trivandrum airport. He was drunk and unnecessarily charged us for baggage check in when clearly our tickets stated that no extra baggage charges are applicable. The third party through which we booed our flight generated 3 PNRs and Anoop claimed that he will charge us for baggage check in. He was impatient, rude and drunk."
Cons: "The cabin crew didn’t even ask us for water. We were yelled at by Anoop T working for indigo airlines at Trivandrum airport. He was drunk and unnecessarily charged us for baggage check in when clearly our tickets stated that no extra baggage charges are applicable. The third party through which we booed our flight generated 3 PNRs and Anoop claimed that he will charge us for baggage check in. He was impatient, rude and drunk."
Pros: "Indigo Airport and Crew all very professional and welcoming."
Cons: "Same as above"
Cons: "Boarding was a mess, aircraft not ready, waited in the bus. Food service was horribly slow. On row 5, took 45 minutes to get a glass of water. Leading aborted close to runway, took of again before touchdown at Chennai, then turned around and landed safely after 15 minutes. No explanation by the crew."
Pros: "Despite the weather being really bad, the pilots ensured a smooth flight. Kept updating the passengers which provided comfort and prevented any potential panic."
Pros: "Seats are very nice."
Cons: "Flight attendants do not have passengers obey flight safety rules. Passengers roam around plane when seat belt light is on. Talk on phone all the way thru take off. Very weak on enforcement of safety requirements."
Pros: "The staff tried to be helpful, but they were not."
Cons: "I booked my flight through Kayak, which redirected me to Kiwi.com. They in turn booked my flight and sent me my tickets in an attachment that wouldn't open. When I tried multiple computers, the website said, system down. So I couldn't print my itinerary. Hence, when I got to the airport, they wouldn't let me in. After two hours of people telling me "No no no", someone finally figured out that kiwi had used some unique credit card number under my fellow passenger's name. I had struggled and argued for two hours. Finally someone knew and recognized the issue and helped us. In the nick of time, we were allowed on board."
Pros: "On time"
Cons: "Food choice"
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