Daily cleaning, installation of cabin HEPA filters on flights from Sri Lanka to Kolkata
Air India has waived its change and cancellation fees on flights from Sri Lanka to Kolkata. Confirm policy on booking site.
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Scores according to KAYAK customer reviews
Cons: "Free internet"
Pros: "Boarding on time"
Cons: "Better onboard service"
Pros: "Everything was great!"
Pros: "They loose my luggage"
Cons: "They loose my luggage"
Pros: "Decent crew and food. Fairly punctual."
Cons: "Check in was so slow. Slowest check in I’ve known."
Pros: "Planes and entertainment was amazing. Flight crew very good and friendly."
Cons: "The ground staff at Amsterdam were very poor and not well organized to handle issues. Some individuals were very rude and unhelpful"
Cons: "Plane was too cold. Asked staff to adjust but still to cold."
Pros: "In economy class good enough leg space when compared to other airlines."
Cons: "Head phones connections does not work most of the time."
Pros: "Good seats with leg room."
Pros: "It was all positives from the time we check in until we arrived in Kindon."
Cons: "They distributed the UK landing card long after meals served and most passengers were a sleep. It would be good if they could distribute the UK landing cards straight after or before the meals."
Pros: "Fast and efficient."
Pros: "Behavior of crew and food. The service was excellent. The flight was clean."
Pros: "Flew a few times with UL mainly as it's part of One World and being a QR member I get additional miles and point and travel in business at affordable prices compared to QR extremely high price."
Cons: "Need more movie options. Presently 95% movies are one or more year old."
Cons: "seats are small but otherwise it is 5 star airline. love Srilankan."
Pros: "Friendly service."
Cons: "Boarding process could improve"
Pros: "Good value"
Cons: "Flight was late and because of that we missed adelaide flight"
Pros: "Friendly crew and great food"
Cons: "Delay to take off"
Cons: "Manner of Airport staff is very irritating. They consider passangers as their enemies and behave accordingly."
Pros: "Also perfect"
Cons: "The airline needs to work on the human touch(crew). I did not understand why the immigration were questioning foreign travels for no reason. Lastly can’t reach the customer care number always gets disconnected."
Cons: "We really appreciate your prompt response.Your customer service guidance is supportive for us"
Pros: "Friendly crew"
Cons: "Despite requesting children’s meal, they were not available. Chicken meatballs were disgusting Overall, if it isn’t curry then it’s not worth having. Their curry was very nice Limited movies"
Cons: "Felt like a second class train travel."
Pros: "Nice lounge. Good food. Friendly staff"
Cons: "Flight was late, may not be their fault"
Pros: "Good quality Airbus planes."
Cons: "The Seat-Belt ON sign lit for many hours in the plane. Because of this, all Toilet door were ALSO locked for many houre as well."
Pros: "On time, efficient, served a light breakfast"
Cons: "Would have looooved a coffee :P"
Pros: "Awsome service and on time flights"
Pros: "Good, I intend to fly again with SriLNkan Airways"
Cons: "The food and the seating was plenty good enough, given that the ticket is economy."
Cons: "very bad meal.Offered beef.rest of the menu was finished by the time they reached my seat.insisted on taking beef which I had never eaten. very sad and disappointing."
Cons: "No headphones were given.. No entertainment"
Pros: "Plane was not full, so I could lie down which was a great rest after such an early checkin in bangkok."
Cons: "A bit disorganised in Colombo, but all in all informations were gathered. The airline desk a bit unhelpful in not wanting to contact by phone the main airline desk for a question which forced me to walk all the way back, But no huge deal."
Pros: "1st time on Srilankan, it was good. Would fly again"
Cons: "The boarding pass checker at the gate was all grumpy! Do folks in South Asia lose anything if they smile and greet a passenger? Perhaps she hates her job?!"
Pros: "So good"
Cons: "Everything ran smoothly"
Cons: "SriLankan Airport and cabin attendant behave was very poor."
Cons: "There was not proper management for boarding n check in on Colombo airport, eventhough I was traveling in business class I had not been treated as priority customer."
Cons: "Quality of food has really gone down. Quite disappointing."
Pros: "Wonderful services"
Pros: "Very good crew"
Cons: "Food needs improvement"
Pros: "The methodology for offering the meal is appreciable and the menu was delicious with good quality."
Cons: "I regret to state that there was no proper functioning of air conditioners at Colombo airport and during the taxi on the bus from Plane."
Pros: "Service and timely"
Cons: "Nothing bad"
Pros: "left on time, landed on time, no hassles"
Cons: "early departure meant VERY early trip to airport."
Cons: "The seat does not feel soft, so hard and discomfortable"
Pros: "Every thing was fantastic"
Cons: "No thing"
Cons: "Make up own rules about closing gate. Difficult to contact for help."
Pros: "Gr8 service with a smile"
Pros: "Worth buying an XL seat Liked the rolling ramp better than steps. Buses to terminal were wuick"
Cons: "Baggage policy for checkin and carryon is too restrictive, too low. Too many email messages sent by IndiGo."
Cons: "The website does not describe baggage allowance clearly as compared to other airlines. It lists “excess baggage weight” but not the 15kg limit. The choice of 15kg as the limit is a BIG problem for international travelers who may be coming for longer stays. Air India has a much friendlier policy for checked and carryon baggage and I would choose it by far. We were charged for every kilo even though prepay options online were not user friendly. 4 thumbs down, way down."
Cons: "The boarding was poorly managed."
Pros: "Flight delay"
Cons: "Flight delay"
Cons: "I got sick so I had to leave India. I tried for 5 days in a row to cancel this flight but the cleartrip.com website is just a bad labirinth. You are not able to cancel the flight from mobile( when I was in India), you are not able to access the website from Europe."
Pros: "Punctuality, cabin crew and cleanliness."
Cons: "Check in at Mumbai needs to be better coordinated."
Pros: "Cleanliness, and punctuality."
Cons: "Choice of food available. Since it was lunch time, proper lunch type food should be available, and not just snacks."
Pros: "Punctuality and professional service."
Cons: "All good."
Pros: "Punctuality, and professional service."
Cons: "All good."
Cons: "cost of the seats can be reduced or it can be free"
Pros: "Cleanliness, quality of service and the attitude of cabin staff."
Cons: "Delays to be avoided, Gate changes to be avoided, Boarding process was not properly streamlined."
Pros: "On time schedule"
Pros: "Excellent ground crew and flight attendants."
Cons: "Very dismal performance.Copilot was missing in the last minute. incorrect baggage weighing scales.had to pay extra. Plane delayed by 4 hours almost missed my international connection. Very very stressful and unprofessional expression especially. Absolutely would not recommend this airline."
Pros: "Absolutely nothing !"
Cons: "The pilot were absolutely amateurs ! Altitude descend felt more like a nose dive ! Approach to mumbai airport was so rough and that we thought our lives were at stake !"
Pros: "The cabin crew behaviour"
Cons: "Boarding experience, boarding gate staff behaviour"
Cons: "Checkin staff was very rude and had pathetic attitude"
Pros: "The crew is very good. Best behaviour. Arrive before main time. Seat os comfortable."
Cons: "Service facility is very good. I like IndiGo crew members & their behaviour."
Pros: "On time"
Cons: "People requesting to switch seats"
Pros: "Ok time"
Pros: "Crew was professional and the plane was very clean"
Cons: "The seats are very weak and anyone touching on the backside would feel as if they are directly touching you."
Pros: "The flight was delayed & we were not informed over announcement or SMS. We were kept waiting standing in Que for 45 minutes assuring every 5 min that we will board. I am a senior citizen & diabetic. My medicine & insulin routine was upset. If I would have known earlier of the delay I would had my meal & insulin in Airport."
Cons: "The crew, Cleanliness"
Pros: "Air hostess service and flight timings"
Pros: "the airline manage the well UPTU issuing boarding pass."
Cons: "Airline doesn't provide inflight meals moreover they do not accept Indian currency, the currency half the country from which they are operating. They were accepting credit card to be charged in US dollar or cash in Qatar Riyal for the food amount. I offered to pay through credit card but two cards has failed while third was accepted. There were many passengers who were not carrying case in Qatar Riyal and their cards work not successfully swipe,therefore they remained hungry. This is in human and no airline on international route is allowed to do so"
Pros: "No delay proffesioal staff and efficient work and space"
Pros: "I flew from Kolkata to Bangkok on 14D. The service was on time."
Cons: "LImited selection on their menu, and what they have were very overpriced, even more expensive than on European low-cost carriers"
Cons: "We are foreign students and when we purchased our ticket we were not given the option to buy a student price ticket in Kayak or at the indigo counter at the new delhi airport. We were charged 3000rps each for overweight luggage and the staff at the check in counter in Jaipur were really rude about it. After having paid an extra 3000 rps which was almost like buying another flight ticket to new Delhi for just a 35 min flight, our flight was 1 hour delayed!! Definitely we will NEVER fly with indigo again!!!"
Pros: "The people"
Cons: "The seats, it was too warm. Being herded into busus like cattle."
Pros: "On time and before time"
Pros: "As above no food score as didn’t buy anything and no entertainment score as none on board b"
Pros: "It started on time and landed before time."
Pros: "It was on time and the staff were courteous"
Cons: "Every now and then Indigo's website has challenges"
Pros: "It was delayed by 1 hr. There was also rats and mosquitos in the airport and only one option for food and drink that wasn’t very good. But aside from that once one the flight everything was fine."
Pros: "Plane boarded quickly and left right on time. Very comfortable and smooth flight. We were surprised that our luggage arrived before we got to baggage claim."
Cons: "Web check in didn't email boarding passes to the correct email."
Pros: "Good crew, comfort & food."
Cons: "i arrived with 45 mins as requested. Their staff an utter shambles that I feared I miss flight. By that time they said too late (even tho I had time but they didn’t know what they were doing) had to pay an extra £60!!! For their bad management and wait extra 4 hrs!"
Pros: "Low fares, convenient schedules, friendly crews, punctual on three separate flights, clear announcements"
Cons: "Slack enforcement of basic rules: wearing seat belts, not using phones in flight, not standing up until the plane has come to a stop."
Pros: "Time of flight and before time departure so that reaching early is beneficial to all passengers."
Cons: "the wait in the hall at the gate in Jaipur was not very comfortable"
Cons: "I missed the flight coz it was preponed. I had to spend 500 extra dollars on scheduling my international flight."
Cons: "Indigo Crew Is Not Passenger Friendly. Always in a hurry to move on. I asked for Non Veg Cuppa Noodle and the answer I got was we aren't carrying it today so I made do with the veg one. Hold behold the other hostess served the Non Veg version to passengers in the row in front of me. Typical Indigo Crew The flight was delayed and the on time with Indigo is anyways a misnome, the announcement was made only an hour or so before departure. Poor service."
Cons: "Indigo Crew Is Not Passenger Friendly. Nobody taught them to smile and be hospitable."
Cons: "Usually late night flights are getting delayed now a days. If not significant say up to half an hour."
Cons: "No comment"
Cons: "They sent my (and others’) baggage back to Chennai and I am leaving the country today . They held us on buses without opening the doors during corona virus crisis ."
Pros: "Amazing crew. Professional"
Pros: "The crew was amazing but the seat was too close, very little leg room"
Cons: "Food was strictly Indian, not for an international chooice"
Pros: "The crew on board were very friendly."
Cons: "Flight kept getting delayed for no apparent reason. Also, the life jackets were loose under the seats and kept sliding around during take off and landing. Should be a safety violation! I would no recommend SpiceJet."
Pros: "We arrived"
Cons: "The boarding process was chaos The plane was old and dirty The crew was helpless There was no gate Will avoid spicejet. It’s my first time in India"
Pros: "The Spicejet staff is very uncooperative . They failed to keep their promise to help change the departure date because of death in the family. They said they will help me change the ticket although I was willing to pay the penalty. Kayak should investigate this ad try to help customers PNR LDGLGQ Ref letter for complaint to Spicejet customers care 04972182 Mahfuzur Rahman Tel 901 2384134"
Cons: "Avoid recommending these agencies for the above mentioned problems. And help reimburse my money Mahfuzur Rahman."
Pros: "Nothing much - just value for money."
Cons: "Seat in front of mine was broken - too leaned backwards to me. Though they notified to prepone the flight time by 15 minutes but in reality it was delayed by 20 minutes!"
Pros: "The flight was short."
Cons: "The legroom was amusing at best. Had an exit row seat that wasn’t as wide as even a normal economy seat. It was a cheap and short flight, but I won’t choose to fly this airline ever again."
Pros: "Flight on time"
Pros: "The crew was friendly and professional."
Cons: "The check-in staff at the counter give the first impression, and my impression was that they were stressed. Perhaps they need more support. The cabin crew was very pleasant and professional. The aircraft was clean. We arrived in Delhi without complications. The luggage was quickly delivered. Will fly with them again."
Pros: "Crew service."
Cons: "Seats cramped enough to cause cramps."
Pros: "The crew was professional. It was an ATR - which are not known for their comfort."
Pros: "Direct flight to Delhi"
Cons: "Flight crew was almost rude. No communication from the flight deck to the passengers"
Pros: "Good crew"
Pros: "Except that it was a cheap flight, I cannot say if I liked anything."
Cons: "Seats are very uncomfortable and small. Food is not good at all."
Cons: "Very unhappy with baggge policy as Spicejet made me pay Rupees 1600 for three kilos"
Pros: "Amazing crew"
Cons: "Free orange juice"
Cons: "I was denied boarding the plane with my voucher/eticket. The gate agent said that I had to produce a MasterCard ending in 6794 to board the flight. I do not own a MasterCard"
Pros: "Only Allows just 15kg check-in bag will not work if traveling internationally as then the charge huge fees if over 15kg. My bag was 24kg and cost me an additional 3000 rupees. I have not given the option to check in online ."
Cons: "The flight was already delayed by 2 hours than its scheduled time despite that there was an additional delay of 60 mins and the reasons provided by the ground staff were absurd, none of the Cabin crew members are courteous, they seem to be frowning or in a mourning as if lost some one"
Cons: "There was an hour delay which the ground staff nor the airlines bothered to inform the passengers"
Cons: "When you order ticket through flightnetwork.com, apparently you pay to them, but they pay to the airline. In India, some airlines like Spicejet asks you if you actually carry the credit card by which it was paired to the airline. If not, the airline will make you pay the entire fare again. The flightnetwork gets refunded, and you will be paying for it twice!! Watch out!"
Cons: "We had to pay 14,000 rupees more"
Pros: "Upgraded to Spice max. So front row seats, priority check in, fast track luggage and preboked meals."
Cons: "They only had 2 options for meals on board. And both were bad. With 20 options in their menu, they had kept only 2 options and both were bad. Those too were only snack items."
Cons: "Check-In in Bangalore was a long tedious process. Boarding process was alright. Onboard service was at par with indigo and go-air. Luggage came out late at Pune airport. This experience was good enough to never fly spice jet again."
Pros: "Comfort, cleanliness ,check in."
Cons: "I was refused food as the stewardess did not have change for ₹500:- & cost of food was ₹200/- odd. Being diabetic I had to go without my insulin.. Luggage arrived quite late in Kolkata."
Pros: "Flight was good"
Cons: "Poor service by the airline desk staff. They have no consideration for international passengers on baggage weight."
Cons: "The gave us hard time :( first they were not issuing us the boarding passes. They when I call kayak i have been told rebook our tickets. It was the worst day for us :("
Cons: "No food, low leg space. Very long boarding (back seats first, inaudible announcement of which rows should go now, and still very long)."
Cons: "The flight was delayed. The luggage took too long."
Pros: "The Airconditioner was not working."
Cons: "Staff was rude. On asking why the flight was delayed, she replied back very badly that it’s the ATC’s fault. The tone was so bad. I felt like lodging official complaint. She misbehaved with another passenger and when he asked about complaint box she said go on site and report us. She hardly cared what we would do. I guess their must be rules to make sure staff does not misbehave with passengers."
Cons: "Had to wait for check in Luggage for 45 minutes. Aircraft crew were rude. Ground staff had no clue about delay in getting luggage"
Pros: "Efficient and orderly."
Cons: "Boarding should start only when the plane is ready to board. A very l9ng queue could be avoided."
Cons: "The catering magazine gives a lot of food choices but in reality I could not get any of the 3 options I asked for. The boarding is very haphazard. The queue of people is not controlled at all."
Pros: "People are nice. Im india delays are more common than on time. But comparing to others such as indigo, this is a better airline."
Cons: "Quality of air is low to unhealthy."
Pros: "Punctual and safe flight. Regular service for a budget carrier."
Cons: "This is not a good choice for international travelers. Spicejet is a low cost carrier with a 15kg baggage allowance. I guess most international tourists like me have more to carry. I had 23 kg and ended up paying almost twice the amount of the ticket price. So I think it is better to fly with regular carriers such as Air India."
Pros: "Flight fine but shocked to hear they had no bottled water on board."
Cons: "No bottled water on board at all. Appalling."
Pros: "boarding was very fast and efficient"
Cons: "Flight was delayed by 30 minutes, then we ended up circling for a long time so landed nearly an hour late."
Cons: "They cancelled our flught from Jaisalmer to Delhi. Spicejet is the only airline that flies Jaisalmer. We were ledt arranged in the city where No hotels were available and Spicejet offered to cancel the flight and refund our money. They cancelled our tickets and am yet to receive the refund . We had to hire a cab from Jaisalmer to Dekhi. A 17 hours drive. No compensation from spicejet. Never bank on Spicejet."
Pros: "Not a lot. . They served drinks but 15 mins before landing when pilot was about to start his landing announcement. The crew did try hard though."
Cons: "Crowding, boarding procedures, no seat belts for infants."
Pros: "The Flight was comfortable and our Infant Kid enjoyed the flight"
Cons: "Tuticorin Ground Staff Mr Lingadurai was very RUDE"
Pros: "The seating is fine and yhe crew is polite"
Cons: "The aircondition is not working and very hot."
Cons: "Delayed by 90 minutes You luggage got fully damaged Who will pay for that Bitter experience had never ever in any flights"
Pros: "Friendly staff, helpful. Quick boarding and departure."
Cons: "Gate changed 3 times and ended up being incorrect. Not much room on the small plane."
Cons: "The air lines third party vendor haven't provided the booking confirmation until the end which was hectic for us , the vendor is kiwi.com"
Cons: "Crew responses were very bad"
Cons: "Plane was very old."
Pros: "We arrived on time."
Cons: "The plane was old..."
Pros: "Amazing crew,spacious seating and great service."
Pros: "Quick flight"
Cons: "Overhead space too limited, grumpy staff, bad food options"
Cons: "Seat was very uncomfortable and in-flight entertainment screen did not function properly"
Pros: "Crew, food and seat were all perfect."
Cons: "The plane was very very cold."
Cons: "Seat pitch"
Cons: "The food ahould be better"
Cons: "Turtle service, clumsy staff.. Long lines ups for boarding and buses.... Terrible food"
Pros: "Delay times and the connections were worst. Also fly Dubai flight was worst"
Cons: "boarding was not good, all times using buses. people inter plant from back entrance and front entrance and they meet at middle of plane with a lot of delay."
Pros: "There was nothing to like in this flight. Terrible experience!!!"
Cons: "Flight crew was so rude and had no respect for elderly people. Never seen before they were charging for simple drinking water. Flight from Dulles to Dubai was excellent but from Dubai to Sialkot totally different. Shame Emirate Airlines having double standards. You serving and respecting people coming from west excellently but terrible for poor people of Pakistan. Some of them were elderly coming from Umra on connecting flight and air hostesses were almost screaming at them. Shame Emirate Shame."
Cons: "Flydibai changed the flight hours. The new layover in Dubai was 11 hours instead of 4. They refused to provide free hotel. It was disappointing."
Pros: "Helpfulness of checkin staff, as I was running late due to a traffic accident."
Pros: "The best thing for fly dubai in kuwait is t have a standalone terminal."
Cons: "Late flight!"
Pros: "Service everything"
Pros: "Staff was great. Smooth flight"
Cons: "Did not want to check my luggage and was 2 pounds over. Now my brand new bag has a 6 inch slash in it."
Cons: "Passengers had to pay for their food and drinks - this is not suppose to happen during an international flight, even in Economy class?"
Pros: "I tried to rebook the flight but it did not go through . I’ve booked a new ticket insted so kindly advice the process of refund."
Pros: "Because I booked my flights by emirates then I found my flight on flay Dubai !!"
Cons: "Use the logo for partners in the booking page"
Pros: "Screens weren’t working, rude staff members and huge queues at the airport! Am sticking with Emirates!"
Pros: "Got us where we needed to be"
Cons: "Not the business class seats or service you might expect."
Pros: "The time when we reach Baku good time to check in hotel"
Cons: "4 am is too early you should be in airport at 2 so have to leave home 1.30 so no chance to sleep before"
Cons: "I didn't expect everything to need paying for, even water, considering we spent 6 and half hours in the air with FlyDubai, I had the wrong currency and a non credit card, so even though I was desperate for water I was not aloud one as I couldn't pay for it, the crew just said "sorry", so I went a few hours really uncomfortable"
Cons: "Not on time. Most entertainment screens not working. You choose a seat and you will find someone sitting on it amd the crew will simply say choose a seat in the back."
Pros: "I made it to my destinations (Amman and Dubai) safely."
Cons: "- Airport check-in line was ridiculous. Only two Fly Dubai agents working (1 for regular people and 1 for the crew) - Had to take a shuttle to board the plane. The plane wasn't ready/clean. Had to wait on said bus, packed like sardines for another 10-15 minutes. - Agents in Amman arrived late to the check-in desk and fumbled around for at least 10 minutes finding paper/logging-into the system etc. - MANY Customers stood up WAY before the pilot signaled it was safe. This has to be a safety regulation/problem. Flight attendants did nothing. - The screens/entertainment system on the flight didn't work. Absolutely useless."
Pros: "Nothing really"
Cons: "The delays, chaotic checkin counters at Dubai, slow boarding, seating changes when on board, uncomfortable seats, no food or drinks on board and unfriendly staff"
Pros: "though we were delayed and had to change the flight r luggage arrived with us"
Cons: "we were trapped on board without ac while still on airport ground without any announcement what was going on after about 45 min. they announced that the ac was not working and they r trying to fix it; still doors locked afterwords they announced that we will be taking another plane 2 hours which made the total delay around 3 hours"
Cons: "It took too long to board"
Pros: "We are arived safe"
Cons: "The attitude of the crew it was bad and the comportment very ignorant"
Pros: "Good for an LCC."
Cons: "Termiinal 2 at Dubai is very overcrowded. As I bought this flight as part of an Emirates ticket, it would have been nice if a meal would have been included."
Pros: "everything went fine"
Cons: "food should be included"
Cons: "Simply that was a bus .... not a plane!"
Pros: "On time, good staff, easy checkin process, great value for money"
Cons: "No food to eat. Atleast bottle of water for a 6 hour flight would be nice. Paid good choice is limited too. Seat are ok and looks a little dirty. Time for a maintenance."
Cons: "They have charged a fortune from me to carry my regular luggage . They said I could have purchased the luggage ticket as well . this is I'm hearing for the first time ."
Pros: "offers transit areas"
Cons: "not comfortable ..time-chairs. 1- chairs- hard and tight . 2- time-late always. not on the time like we are comming in 2 houers before debarture and waiting 2 or 3 houers more gust to inter the air plain.and take off.exp time to flay 1 .writen in the ticket take of effectlvely at 2 or 3 .this is haben to me in the last time i flay with this air line. 3- entrance suddenly changed. exp wrtin 11 in the ticket chang to 3 in the air port. and this openion for most people who tray flay d. thanks for your attention."
Pros: "None every thing was bad."
Cons: "It is budget so no food, no entertainment. But they even didn't offer water. At least water. Room for legs was too little. Flight it self was good and on time"
Pros: "Flydubai's price and direct flight options to otherwise-underserved destinations are great."
Cons: "Flydubai has the least comfortable seats I've ever flown in. The pitch and width are well below-average. Baggage allowances are low compared to other airlines. This was my 5th Flydubai flight and I have not had an in-seat entertainment screen that worked yet. The food options are limited, and they're usually out of stock."
Cons: "I had an emergency and wanted to delay my flight, but they asked me to pay for a penalty that was almost the tickets prices."
Cons: "The restrooms at in Dubai are terrible"
Pros: "Nothing at all. I've rated the food as OK, but I didn't buy anything."
Cons: "The delay. The cramped, uncomfortable seats. The lack of communication re delay from staff. The disorganised boarding at KTM."
Pros: "Comfort, professionalism, food"
Cons: "While passengers were clearly notified about new lap top/ tablet ban, many passengers appeared to disregard and still showed up with these items as carry on in Dubai? All the boxing and shrink wrapping apparently caused a 1.5 hour boarding delay, which isn"t fair to those who follow instructions. Even the pilot blamed American government? Why can"t people listen.? This rule was well publicized in media."
Pros: "Cheap flight"
Cons: "Very uncomfortable"
Pros: "Flight attendants are so cheerful and helpful. Economy class is like business junior on every other airline."
Cons: "50 minutes delay as always!"
Pros: "The crews were great on both legs of the flight. Seating was not too bad. When boarding finally started, it was fast."
Cons: "Both of my flights were delayed, and in both situations no one would tell anyone what was going on. Leaving passengers in the dark about their travels is a terrible experience."
Cons: "You had to pay for water and they left the lights on all most of the evening flight. Rough flight."
Cons: "The flight is cancelled at the last moment. I am staying at the airport waiting for an alternative. No one to compensate you."
Cons: "I was surprised to learn you had to pay for tea, coffee, food, and movies. I was offered one water on the 4 hour trip, which seemed out of line compared to all other international flights I have taken."
Airlines flying from Sri Lanka to Kolkata have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Sri Lanka to Kolkata
Masks required on board, masks provided on flights from Sri Lanka to Kolkata
Social distancing seating
Middle seats unavailable to book on flights from Sri Lanka to Kolkata
Testing for antibodies, testing for symptoms for flights from Sri Lanka to Kolkata
Waiving of change fees. Search flexible flights from Sri Lanka to Kolkata