We had to take the train to our next gate but had time to eat a meal. When to our next gate and asked employee about gate and got informed that gate had been changed so back on train to next gate. So thankful she was there and informed us of gate change. Because of the issue the boarding was slow but employees were there and busy helping all and keeping it organized.
Very pleasant and the flight felt like it went by quick
All flight entertainment is from your own device and there was an $8 charge to connect. also 1 drink and a small bag of pretzels was all that was given to us. other that that the seats were good and the flight itself was as expected.
It is very bad they do not give you money back
They lost our bag and it took them days to find it. Terrible communication and lots of lies about where it was. Their system hasn’t merged with Hawaiian yet they route people on shared flights with Hawaiian, creating an administrative nightmare.
Major flight delays, it was a 1.5-hour delay. The gate kept changing about 3 times in Seattle. very hectic and chaotic.
More leg room in back seats. Can you require people to smell good on planes? ha ha Staff was great! Plane was comfortable. I enjoyed the movies and TV. Smooth take off and landing.
The only problem was the time delay. Kudos to the counter agent in Seattle. Very helpful and gracious.
This flight was how a flight should be. The flight from Hawaii to Seattle was terrible
Quick and easy check-in. Love how technology has helped speed up the flying process. Smooth flight to a Seattle and back. 10/10
Seats uncomfortable, hard to check luggage, etc. It was like the last flight out of Hanoi
Good experience except for the drunk woman who was with a child. Sad
The flight was canceled and no option was given to get me to my destination even though there were 3 other flights going to Las Vegas later on that night. I will never fly on Spirit Airlines ever again. Terrible service!
I book a filght for me and my daughter from Miami home to Las Vegas and getting her checked in was awful the lady at the baggage check in was horrible!!! She was the rudest person I have ever encountered in my entire life!!!! My daughter dose not speak Spanish and so I was trying to translate for her but the woman would not let me so my daughter was 100 💯 confused because she could not understand what was going on or being said at all horrible absolutely horrible and rude extremely stressful worst experience ever!!!!!!! And then we were actually told by other air port staff not to complain because if we did sprint would make sure we miss our flight ✈️ that they do it all the time 😧
Not good. No updates regarding the flight status until after the fact on the delays and then a cancellation.
If kayak actually provided me this flight and didn’t just send me notifications about it
Worst Airplane ride I ever have taken... My purchased seat was changed without my consent
Surprising everything went well. Nice attendants and fast getting on and off the plane. Overall, was happy with the experience.
I was surprised by a mandatory bag charge when I checked in at the airport. "Carry-on" wasn't an option eventhough all that I had was a small pilot case. I paid $79 so my bag could fly with me.
Not efficient. Missed my connecting flight over improper operation of spirit crew.
Cancelled flight after I arrived at airport after 75 min drive and parking. Next flight was 4 days in the future. Had to scramble and buy a much more expensive flight on another carrier.
Book with frontier airlines with the mentality that they'll cancel your flight, kick you off and lose your luggage. Anything besides that is a win. Compare prices with other airlines (to include luggage) and if frontier is still worth it, book it but know all of their policies.
You get what you pay for nothing essentially but a hard uncomfortable seat that doesn’t recline and kids screaming all around you and chaotic boarding and limited check bag weight allowance when compared to other airlines
I never got to experience the flight because they delayed my first flight and I missed this one. Then Frontier didn't want to help me rebook a flight to get me to my final destination.
The Boarding process in Denver was chaotic, and since the line was so long, we were lined up very far from the gate. If there were any announcements from the gate staff, we didn't hear them. The flight attendants were spectacular. The only negative part of the flight was sitting by a 2 1/2 year old who was unruly and unfortunately had parents that matched his behaviors. Also, the restaurants in Denver on the E concourse, they didn't have food (passengers could only order 1 item on the entire menu) or the restaurants had 12-14 people waiting for orders to be prepared and another 6 people waiting to order. If you have a layover in Denver and need to grab food, be prepared to visit the shops with pre-packaged sandwiches, or you can visit another concourse but it may take a while to transit throughout the airport.
I liked the turn-style feature at gate 209B at LAX. Very efficient process. The gate staff also made several, clearly directed announcements so I felt very informed.
Although an hour and a half early was told by staff at check in they had overbooked and could not check us in for the flight.
The crew was delayed because they came on another flight that was delayed due to weather 10pm flight left at 1.30 am The airline made no effort to align alternate crew
Plane was down graded and I lost my uncharged exit row with more leg room. No mention or offer of refund from podium. Flight attendant was nice to explain this happens often and that I could request a refund via online form submission. I did this and have heard nothing back.
Worst airline experience. They were rude and kept changing our seats and/or giving our seats away so our family didn’t get to sit with each other. Almost everyone we dealt with at both airports with this airline was rude. The app kept giving us wrong information making things take longer. Dealing with them before TSA can take close to an hour…longer than I’ve ever had to deal with before. Never using this airline again.
