Service was great. Food was perfect. My mom needed a wheelchair and I was worried that I will miss the connecting flight. Emirates ground staff and wheelchair staff ensured we get to our gate on time.
Chaos at the gate while boarding - no clear signs or announcements
Fly Dubai takes low cost and thrift to new depths in terms of service levels, terminal 2 is grossly inadequate for capacity and resembles a crowded buss or railway station,, the fly dubai( Emirates) flight is never on time(was 2.5 hrs delayed), and this is not an isolated experience, the flght air conditioning was turned low while we waited on the tarmac for take clearance to save fuel, should say more!!!! The depths! I only fly this airline from a compulsion, emirates code shares for connections to Muscat
Thay crew was so nice.Air hostess il ham was so nice.my mom was little scray with airplan turbulence she help us alot.
Enough vegetarian food was not available on the flight for all vegetarian guests on the plane. Crew did not adequately handle this experience
Airline did not have enough vegetarian meals for all guests, and crew were not adequately trained to handle this.
Overall experience was bad , one does not expect after travelling for 14 hrs in Boing 777-300 ER to be pushed in to a craft with a extermly poor seating pitch, no room for hand baggage in the luggege bins and extermly poor service quality. This patch made my overall expereince mediocre and would definetly look for better choices when flying in or out of Delhi in future.
Crew was not good and service was bad. Not happy
1. Please deploy better trained and courteous staff. 2. Wheel chairs be available at all steps of layover till boarding gate. 3. Food services be also improved . 4. TV and phone charging facility be also provided.
Cabin crew were not welcoming.was expecting excellent after traveling in Emirates from Houston to Dubai.
Very bad multiple confusion and miscommunication which i ended up missing my flight.
Even though we arrived early and checked in, for some unexplained reason, our bags were removed from the plane and put on the next flight. It took over 12 hours after arriving to get our bags.
Internet connectivity still seems to be touchy on these flights, making it difficult to rely on it for getting work done.
Delta is always late. Ruined our first day of a short vacation. Timing is important. We pay to stay on an itinerary
My son’s suitcase was left behind at SFO and did not make the flight.
Seats were not bad enough and uncomfortable good legroom in the emergency exit row we were in, but we were forbidden to hold my grandson on my lap for a little while, and the stewardess passed us saying it was against regulations which makes little or no sense when you’re 36,000 feet. The food snacks were really bad. Tasteless tasted like wallpaper, but we’re supposed to be protein bars, and the announcements were all completely incoherent because of the noise of the airplane and the lowness and crackly nature of the PA system.. this was disgraceful. No one in our party could understand a word of what the captain or the flight attendant were saying —not a word! The landing was a little hairy in a pretty stiff crosswind -we bounced before the plane stabilized on the runway
Flight team was great and we even arrived ahead of plan!
First The flight got delayed because one of the crew members was late and we couldn’t board until she arrived. Then we all boarded and got held in the tarmac for another 30 min.
Crew was absolutely fantastic and we’re so welcoming and friendly ❤️
Wrong numbers on the seats, side rows had different numbers than middle row caused lot of confusion.
Sitting in coach even in the larger leg space is extremely uncomfortable and the staff pay no attention.
The back to back mechanical delays from Denver to San Diego and then on my return flight from Denver to Great Falls it added extra time both ways
The pilot was late so we didn’t take off til almost 2 hours late.
Flight was late, the only reason I almost missed my flight was that my connection was also late.
Baggage claim signs were not updated with my flight information, so I had to guess. The app wasn't updated either.
It was a short, comfortable flight. It did leave an hour late due to the pilot having to be replaced (family emergency) but that didn’t inconvenience myself & my friend. The situation was explained, eventually.
The seats were very uncomfortable. I paid for the front economy. i swear they added a row of seats in there. It was so tight, that I could measure the distance between my seat and the one in front from my elbow to the tips of my fingers plus six inches. The seat cushion was completely worn out. The dinner was very good. Thank you for having a vegetarian option as a standard. But breakfast was nothing but sugar. that's not food. The crew was crabby and rude, especially in regards to coming to the back gallery. And the entertainment choice: why would you put violent movies on the choice? the Godfather? Some movies with black women being beaten over the head with clubs? What the heck? You know that when there is a movie on a plane, everyone gets to watch it. Why choose the most violent titles possible? The total number of movies were very limited, and the television, even more so. No games were available on the set. The wellness section was nice, thank you. I appreciated a galley in the middle where I could stand. The seats were unbearable.
UA594 was delayed multiple times. I ended up getting picked up so I can make it in time for work 6AM on Monday, 7/6/2026
Boarded from a very small gate at LAX. Staff at gate had us line up, then waited 25 minutes to board without a word of explanation. Plane arrived on time then waited 20 minutes for a plane to vacate our gate. Majority of bags arrived after 15 minutes but it took an hour for a small number of remaining bags to be off-loaded despite my “priority” bag tag.
Check how old the airframe is, some older ones have inoperable seat back entertainment or power.
They set someone on our assigned seats and we ended up finding seats for ourselves to ensure the family sits together.
The food from Delhi to Frankfurt went bad or something cause I got sick after I ate the meal and felt ill the rest of my travel back to NY
Flight LH760 from Germany to New Delhi, the food was excellent, the crew was fantastic, the seats in economy are usually tight these days, so I can say that the seats were Ok, the entertainment was OK because for some reason the sound is not very clear, overall I enjoyed this flight, compared to the flight (UA 962) I took with united from San Francisco to Frankfurt in this trip, that flight was horrible. Thank you Lufthansa.
The Lufthansa flight was delayed, and I missed the connecting flight. Lufthansa staff have not been helpful in rebooking the subsequent flight with Air India (another airline that is part of the Star Alliance). Lufthansa told me it's not their responsibility, and Air India says the PNR is part of Lufthansa, so they are not responsible for rebooking. Lufthansa customer service asked me to contact the counter at Delhi airport, but no one was available there. I am caught between these two airlines, and ultimately, Air India decided to reschedule my flight after 18 hours. I am stranded at Delhi airport. I can't go out because if I do, I can't come back in, and I can't get past security to get food. My 3-year-old and I are stranded here for 12 hours without food and water.
Very poor. Lost my luggage. Luggage never came in New Delhi from Munich and I created a lost luggage report with Lufthansa. Still waiting for luggage. Overall poor experience.
Good boarding experience, staff was very friendly. No entertainment was provided and vegan/veg food items did not taste good.
The premium economy seat is one of the most comfortable that I experience. The food is also better than the ones you get in Economy, though the boarding was a missed opportunity, no priority observed, a complete mess.
No entertainment. Food was okay! Seats were okay as well. Overall boring trip.
Food was good. Plane was new as well. I think I can not complain any thing.
The seat selection before check in seemed to be complicated rest all is good
Very old plane. Broken tray tables n seats. Entertainment system super slow to operate and very little content.
Screen are not working. Windows not clean. Staff is very good. Food is okay. Experience is good. I hope the up coming is more then betters for others airlines thank you.
This time I felt better. Air hostlers. Need more and more improvement on transit. Get more trouble and painful with service.
Lot of things AIR INDIA needs to improve. Poor service for wheelchair. Crew has improved after TATA took over, yet there are some crew who are still live in old mindset . Throughout the journey we have faced number of issues. For example , my wife boarding pas was issued in some other passenger's name which put us in problem. When AIR INDIA at San Franscisco later issued correct boarding pass, they did not change tag on checked in bag with correct name, This led to hold on of our checked bag. They moved us here and there to get our bag. Food was dried.eg. Rice plate was hot but it rice were dried. Once, I was not given my food even upto all completed their dish. It was given after reminders and when I got later some items were missing. Wheelchair service is poor. The wheelchair carriers ask money at every stage, not only that but they demand more money. How can they ask money from old, aged citizens and disabled persons. This is absolutely nonsense. Even I did not get my checked in bag at Vadodara Airport, it is still missing. They have not given me copy of complaint, only they registered complaint. I also got my one checked bag in damaged condition. There are different issues at different locations which I do not want to highlight. So overall service is poor.
Recliner wasn’t working tv wasn’t working business class cabin was ridiculous not worth my money
Delayed flight. Noisy . Unable to hear the announcements due to noise of engine. Dirty lavatory. Delayed serving of food. Emirates is far better.
Overall experience was good. The movie collection was very limited. That was the only point to improve for me.
Many TV screens were not working.In all vagetarian food paneer was there.So too much paneer.In connecting flight also paneer kathiroll.
Please improve plane conditions. Display is broken and map doesn't work
Nothing was like, service was very poor to worst. Front TV 70% we’re not working, after several request nobody was listing or behavior was like do not care what traveler thinking. Seat wire was came out from seat and seat were horrible. I thought Tata has buy the airline, there should be good service , but it was worst than before. Plain condition was horrible. I am very much afraid for return flight, we are75+ need comfort
