Wifi wasn’t working well so we couldn't view any media.
Wifi wasn’t working well so we couldn't view any media.
I was sitting at comfort +. One of the Asian male crew was so loud when he delivered service. When he asked questions or what food you need, he was shouting. He must be a prison guard before going Delta.
This flight landed early, but deplaned late. We were stuck sitting and waiting for a gate for over an hour
I liked that the planes brought me back to NYC safely, but I could have used a friendlier crew.
Could not hear any of the announcements. The speakers seemed out of service. I wish the entertainment system would allow me to watch on my own iPad than the airplane ‘s old display.
Gate agent was a terrible person out to make people miserable
Boarding was good, staffs on the second flight to Korea was invisible all the time. Water was only offered 3 times during a 15 hours plus flight. It’s absolutely not enough for such a long flight!
Boarding was slow again. Too many people with too much luggage.
Upon landing our breakfast were left, which means all the tray tables were were down for on landing . Isn’t there an FAA have rule about that
Not much food service - comfort + seat wasn’t that comfortable
I cannot say this enough, I NEVER BOARDED OR HAVE HAD ANY TRAVEL IN THE PAST YEAR. However your app says ive been traveling a lot lately. GET REAL HUMANS TO GIVE CUSTOMER SUPPORT.
Delayed by almost an hour - I also noticed that all JetBlue flights departing from PBI were delayed yet the weather was perfect.
no wifi and the aircraft was very old with tiny 4” screens.
Did not wait long for wheelchair and attendant to arrive after checking in. Wheeled down to plane Was greeted with a smile when entering the plane Choice of snacks was very limited to 2 items. Seats are uncomfortable. My butt was sore after the 1st hour of flying. Needs better cushioning at seats.
JetBlue has too many delayed flights. I cant recall in the past two years flying with JetBlue without some form a delays. I expect better B6.
Drinks and snacks provided. TV had a lot of entertainment options. Plane was fairly comfortable. Staff was less than pleasant.
The crew was openly hostile and condescending to the customers. They spent the majority of that time in the rear talking and seemed really agitated when people asked questions. I heard five different people told that the information they requested was in the handout or safety brief.
JetBlue has really gone downhill. They have all the problems without the discounted price. If you need to get anywhere in time, this is no longer the airlines for you
The 6 hour delay with minimal updates was not handled well. After many complaints from most of the un-boarded passengers, food vouchers were offered. The catering strike meant there was no food or snacks on the plane. Beverage service was heavily impacted, only water or juice was available. The staff at the gate was kind enough to inform that "if you want to eat on the plane, you will need to bring it on when boarding".
Crew members were very polite and prompt in service. Cooling was very comfortable for a long journey but it's seats were stiff which are uncomfortable for a long travel
Air Canada ignores economy passengers. At Narita airport, 6 ground crew members were catering to priority passengers in Area A, while no service was provided to the economy passengers at Area D. Over a hundred passengers were queued up at Area D, but no ground member came over to provide any directions. The self-help check-in system was malfunctioning, rejecting our luggage that weighted around 12kg as oversized. Hence the hundred or so economy passengers were really angry about the lack of support at Area D.
Flight delayed. Thus connection to Paris missed. About 50 people were left alone in YUL for 22 hours. Extra fees involved. No back up from Air Canada. Then the next day issues with luggage (fee paid to Air Canada but flight transfered/ slided onto Air France) .
AC announced early departure, but departure was delayed about 1 hour due to engine problems.
Alright. 15 hours is too long of a flight. I wish the connection was out of Vancouver like it was on the first galf
I didn't realise we wouldn't get food. Not that I was particularly hungry and it was a night flight, but it wasn't clear that wasn't included. I've never had an international flight without food. Air New Zealand provided food for a similar length of night flight but not Air Canada. The Boeing 737 isn't ideal for 6 hours. It felt more cramped than a larger jet. Lots of films and entertainment but nothing worth watching. Air Canada has an annoying habit of putting just two episodes of a series on the entertainment system which means you are left hanging. The crew didn't seem to do much. They didn't clear up empty drinks for hours.
They never informed my girlfriend that she needed an eTA to land in Canada. Their touch screen panels at the airport never informed us that was the reason why we couldn't progress through check-in. The lady at the counter didn't know why she couldn't check-in until airport staff came a little later. Were they slightly more cooperative at any point, this could have been avoided. They won't return our money and cancelled the return flights too.
unfortunately, firstly, we used the Air Canada app and it provided incorrect terminal information! Secondly the second leg of our flight was cancelled which meant our pick up time was screwed up our ride had to re arrange their schedule. We could have been put on an earlier second leg but were not!
I never travel again cause Toronto to London flight canceled last minute.. no hotel nothing never recommend any at all thanks
The weight limit per bag was really low - 40 lbs - so we had to pay extra. Then, they said their carry on size was 14x18x8, and we measured our bag very carefully. It was within the limit, yet they said it was too big, so we ended up paying an extra $100 for that too!! So it wasn’t the cheap flight we thought it would be. Then, they moved up our initial flight to depart 3 hours earlier which meant we had to be out on the road by 7 am and then have a 6 hour layover and we got home at 2am. It was a grueling day. I won’t be flying with them again.
They sure know how to make you feel like you're packed into a sardine can. Most uncomfortable seat you imagine.
It wasn’t as horrible as I would have expected, however, to not provide water and change so much for bags is a ripoff to say the least.
Sat on plane at gate for an hour and 45 minutes and the information being provided was not frequent enough and at times not truthful (waiting for paperwork about a part that had already been replaced...then watched maintenance guy bring part on board, install and leave, then told part was just installed...doesn't inspire confidence
Smooth flight flight attendants were extremely helpful kind friendly. I had Glenn he was by far the most outgoing
I was not told that I could not have a carry-on. Then I was charged $99 to bring my bag on. The same bag that is free to have on other flights. Overhead compartments were not even full. There were not even free drinks on board. This is the chintziest airline ever and I will never fly it again. Cheap in quality and they trick you into added fees that you don't realize until it's too late.
Everything was fine. I really enjoyed our early flight from philly to Orlando as well as the crew.
I paid for internet and it didnt work. Server was down
They didn't lose my bags, everyone was friendly, and we departed almost an hour late but landed only 25 min late. It was all fine.
Got great seats without paying for them and only 2 people in our row. Flight landed 45 minutes early.
Flight was cancelled and I had to spend the night in the airport lugging my suitcase around
Flight delayed 3 times, resulting in late arrival, rental car place gave car away resulting in increased BS charges because I was late. Frontier blows.
Delayed...attendants checked every single bag and item for sizes before boarding.
Frontier is an absolute disaster in Costa Rica! After changing the schedule to 2 hours later I was forced to lucky to purchase 2 connecting trips to get home at great expense. Also when I got to the SJ airport, I was forced to stand in the terminal (no seating) for 1-1/2 hours waiting for the Frontier counter to open instead of being able to get my boarding pass so I could relax in the Amex lounge and do work waiting for my flight. Further, when I left Denver on the first leg of the trip to SJ, we were 1-1/4 hours late leaving “because a flight attendant needed paperwork. This also caused a double connecting purchase to get to my family in CR for Christmas Day. Remind me not to use Frontier for my upcoming CR return flight. So sorry to be so honest but I sometimes wonder if anyone is listening or if they understand the damage they cause by some accounting or logistical reasons for a schedule change, Thanks Steve
Smooth process and flight. My favorite kind. Uneventful and on-time!
For a busy travel season, everything was clearly marked, correct, and smooth. My favorite travel description is “UNEVENTFUL,” and this trip met the mark!
4 hour delay. No updates or apology from staff. Uncomfortable seats, wonky bad restrictions and up charges, really terrible experience and will never fly frontier again.
This isna terribly run airlines. If you're one minute late, they will deny your ticket. Don't waste your time or money
Flight was fine, but the legroom between seats for taller passengers is very tight and bad on the knees. I t is very hard to find an angle, that works, especially on a long flight!!!
5 MINTUES LATE TO THEIR CHECK IN AND THEY WACK ME 200.00 BUCKS FOR RE BOOKING FEE AND PUT ME ON ANOTHER FLIGHT. @ THE BOARDING GATE IWATCH THEM BOARD MY ORIGINAL FLIGHT RIGHT IN FRONT OF ME- TOATL SCAM!