Find Cheap Flights from Newark to London Heathrow (EWR - LHR)

Nothing

Don't count on making meetings and connections if your taking Air India

The USB ports

The USB port was broken and didn't work. The Crew member had no patience and was rude and loud.

The screen from the front row was loose and fell on my leg which was painful. I felt I was treated as if it were my fault!

Flight left on time and boarding was fast.

The bathroom was disgusting, with puddles and papers all over the floor, the carpets around the seats were dingy, an there was garbage around the plane.

The plane was comfortable and entertainment was excellent.

Long delays in boarding aircraft.

Though I didn't take advantage of the stop over. Iceland air put my traveling experience at ease. They first gave me bottled water from iceland, very interesting taste, supposedly it was filtered through a volcano. The entertainment was great they have enough movies and TV shows to keep you entertained for endless amount of hours. And the flight attendants were so nice and polite.

The music on the entertainment. I understand that the airline is trying to promote the arts and culture of Iceland. That's nothing it would bother me.

There was more room than expected and the in-flight entertainment was great.

We sat on the tarmac for over an hour waiting to take off while they cleared error messages in the cockpit.

Movies and USB plugs for each seat

Small seats, limited leg space

Flt was on time. It was enjoyable..

Lost my sleep !!!

- The crew was pretty good. Helpful overall

- The boarding was handled very badly. Couldn't believe my eyes to see something as simple as boarding looking like a complicated job! - AI crew is pretty rude when it comes to helping with overhead cabins: The cabins are high and it really is very difficult for most individuals to manage it single-handedly. For crew to say this is to any passenger,"You opened it. Now close it" without a 'please can you close it' just sounds atrocious and mean

The price and AI staff attitude/demeanor were both very good.

The actual service quality was below the average US flagship airline, far below the average EU flagship airline, and very far below the average Asian flagship airline.

Flight left on time and boarding was fast.

The bathroom was disgusting, with puddles and papers all over the floor, the carpets around the seats were dingy, an there was garbage around the plane.

Same boarding delays. Airport gates have no seating and hard to hear announcements in other areas. Posting of gate info was late as well

flight attendants uniforms

Bare minimum no headphones no snack-even pretzels/peanuts one drink really awful bare bones

Comfy seats, good entertainment selection, friendly crew!

Food was meh, pillowcases were dirty :(

There was no food on the flight provided

Nothing

Don't count on making meetings and connections if your taking Air India

The price and AI staff attitude/demeanor were both very good.

The actual service quality was below the average US flagship airline, far below the average EU flagship airline, and very far below the average Asian flagship airline.

The USB ports

The USB port was broken and didn't work. The Crew member had no patience and was rude and loud.

Flight left on time and boarding was fast.

The bathroom was disgusting, with puddles and papers all over the floor, the carpets around the seats were dingy, an there was garbage around the plane.

I had a seat in the exit area so it was roomy. The crew was pleasant.

For a long flight it was very unacceptable to not have free food, even a package of peanuts or crackers. The movies could have been complimentary for a long flight. I have never been on an international flight that did not offer these complimentary things. Boarding was a bit chaotic and not well explained.

flight attendants uniforms

Bare minimum no headphones no snack-even pretzels/peanuts one drink really awful bare bones

Comfy seats, good entertainment selection, friendly crew!

Food was meh, pillowcases were dirty :(

After you accepting the fact that any food on this international flight must be purchase, the rest was comfortable and efficiently maintained.

KEF is terrible. The food concessions have unbearably long lines at the checkout. The possibly only toilet is is down a flight of steps and the lines are long. I will pay more in the future to avoid KEF. The Frankfurt airport waiting areas, both outside the gate area and inside, had totally inadequate device charging outlets.

Nothing

Don't count on making meetings and connections if your taking Air India

The USB ports

The USB port was broken and didn't work. The Crew member had no patience and was rude and loud.

The boarding was prompt and crew were friendly. Timing was not an issue and the flight landed on time.

Timing of refreshments that were served was just very odd. I don't understand the concept of being on a night flight and then waking everyone up after an hour to serve sandwiches.

The window seat

Bathroom a mess

The in-flight entertainment was great once we got on the plane.

Because of our delay in Chicago we went from having 85 minutes to transfer to 20 minutes to deplane, pass through passport control, and make it to our gate which was already on last call for boarding. The entire flight was then crammed on to a bus that transported us to the open tarmac with strong wind and rain with only one staircase having a canopy to protect from the elements. One of the most inconvenient transfers I've experienced.

Movies and USB plugs for each seat

Small seats, limited leg space

There was more room than expected and the in-flight entertainment was great.

We sat on the tarmac for over an hour waiting to take off while they cleared error messages in the cockpit.

I had a seat in the exit area so it was roomy. The crew was pleasant.

For a long flight it was very unacceptable to not have free food, even a package of peanuts or crackers. The movies could have been complimentary for a long flight. I have never been on an international flight that did not offer these complimentary things. Boarding was a bit chaotic and not well explained.

The USB ports

The USB port was broken and didn't work. The Crew member had no patience and was rude and loud.

Flight left on time and boarding was fast.

The bathroom was disgusting, with puddles and papers all over the floor, the carpets around the seats were dingy, an there was garbage around the plane.

Never going on an American airline again!

The price and AI staff attitude/demeanor were both very good.

The actual service quality was below the average US flagship airline, far below the average EU flagship airline, and very far below the average Asian flagship airline.

The in-flight entertainment was great once we got on the plane.

Because of our delay in Chicago we went from having 85 minutes to transfer to 20 minutes to deplane, pass through passport control, and make it to our gate which was already on last call for boarding. The entire flight was then crammed on to a bus that transported us to the open tarmac with strong wind and rain with only one staircase having a canopy to protect from the elements. One of the most inconvenient transfers I've experienced.

The seats were comfortable.

I have the same complaint about food as the previous flight. I never have flown an international flight that failed to include food. Apparently, I failed to find the fine print that that clarified this policy. Iceland Air only sells food.

Movies and USB plugs for each seat

Small seats, limited leg space

The plane was comfortable and entertainment was excellent.

Long delays in boarding aircraft.

The price and AI staff attitude/demeanor were both very good.

The actual service quality was below the average US flagship airline, far below the average EU flagship airline, and very far below the average Asian flagship airline.

The screen from the front row was loose and fell on my leg which was painful. I felt I was treated as if it were my fault!

On time, good movies and overall o What one expects for an economy class flight.

Sometimes the air hostes were hard to understand.

Flight left on time and boarding was fast.

The bathroom was disgusting, with puddles and papers all over the floor, the carpets around the seats were dingy, an there was garbage around the plane.

The in-flight entertainment was great once we got on the plane.

Because of our delay in Chicago we went from having 85 minutes to transfer to 20 minutes to deplane, pass through passport control, and make it to our gate which was already on last call for boarding. The entire flight was then crammed on to a bus that transported us to the open tarmac with strong wind and rain with only one staircase having a canopy to protect from the elements. One of the most inconvenient transfers I've experienced.

Comfy seats, good entertainment selection, friendly crew!

Food was meh, pillowcases were dirty :(

flight attendants uniforms

Bare minimum no headphones no snack-even pretzels/peanuts one drink really awful bare bones

Movies and USB plugs for each seat

Small seats, limited leg space

The price and AI staff attitude/demeanor were both very good.

The actual service quality was below the average US flagship airline, far below the average EU flagship airline, and very far below the average Asian flagship airline.

Nothing

Don't count on making meetings and connections if your taking Air India

Flt was on time. It was enjoyable..

Lost my sleep !!!

The window seat

Bathroom a mess

I had a seat in the exit area so it was roomy. The crew was pleasant.

For a long flight it was very unacceptable to not have free food, even a package of peanuts or crackers. The movies could have been complimentary for a long flight. I have never been on an international flight that did not offer these complimentary things. Boarding was a bit chaotic and not well explained.

Comfy seats, good entertainment selection, friendly crew!

Food was meh, pillowcases were dirty :(

Movies and USB plugs for each seat

Small seats, limited leg space

The plane was comfortable and entertainment was excellent.

Long delays in boarding aircraft.

The price and AI staff attitude/demeanor were both very good.

The actual service quality was below the average US flagship airline, far below the average EU flagship airline, and very far below the average Asian flagship airline.

The screen from the front row was loose and fell on my leg which was painful. I felt I was treated as if it were my fault!

The window seat

Bathroom a mess

Never going on an American airline again!