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Pros: The crew was friendly

Cons: Bathrooms could have some lotion for dry skin

Pros: Everything was very good and comfortable. I really enjoyed my journey. Thanks.

Cons: Food variety

Pros: Crew did a great job keeping the long 11hour flight manageable!

Cons: very rude and extremely racist group. I will not fly them again.

Pros: Very smooth boarding on both flights, a smooth transfer between flights, and comfortable seats (especially nice flexible headrest on longhaul flight). Very friendly and helpful crew.

Cons: Movies available weren't to my taste, which isn't important anyway.

Cons: Thank you

Pros: Everything

Pros: Crew was brilliant

Cons: Seats in economy were very uncomfortable, almost no cushion in any of the seats or the seat backs. Would not recommend Lufthansa for long haul.

Pros: Good movie selection. Attentive crew.

Cons: Lufthansa has poor boarding process causing a delay in our flight. Because our next connection flight (ALSO THROUGH LUFTHANSA) was in 40 mins per their booking, we arrived at the gate just prior to take off to find our flight had been given away and we had “missed” that flight. As a result, we were placed on a flight 4 hours later, resulting in a dangerous attempt at reaching our hotel at 11pm. Will never fly Lufthansa again.

Cons: The least leg room in any flight I’ve taken. We had requested vegetarian and the flight from Frankfurt to Nairobi gave our meal to other passengers.they told us we had to eat the best dish or nothing. This on an 8 hour flight.

Cons: Very professional and friendly crew. Food quality was excellent.

Cons: Flight delays are always disappointing.

Pros: The seats in Economy are larger than normal airlines and had extra leg room. My partner is 6ft2in and he sat comfortable, even when the people in front reclined. The staff was so polite and helpful. I will definitely fly JAL again!

Cons: The food was a little bland, but that is nit picking. For airline food, it was very good.

Pros: Pretty limited movie offerings Seat was comfortable in the flat position but very little storage for phone cords and all the other goodies provided during the flight. Because a pain to store and retreive

Cons: Many movies were old

Pros: The whole process from check-in to getting luggage was smooth.

Cons: Food wasn't great. It wasn't terrible either but I've had better.

Pros: The crew was spot on with there interacting with us passengers and very good doing there job

Cons: Food and drinks lol

Pros: Flight delayed. Missed connecting flight

Cons: I have no complain it was good for the most part for, more food lol

Pros: Both flights had amazing service, good food for meat eaters, and they were comfortable.

Cons: The first flight was to Seoul and it was hot the entire time.

Pros: The services that the representative up to the flight crew provided to the passengers are excellent.

Cons: Smooth flight

Pros: Everything that was offered snacks, pillow,

Cons: More water!

Pros: Too hot onboard

Cons: Great flight back to the UK, flight crew were very pleasant and attentive.

Pros: The crew we're good

Cons: The crew's attitude. It was pathetic.

Pros: Quick boarding, good choice of movies

Cons: Would have been nice to get offered beverages more often. Was hard to get water as much as I needed without disrupting my fellow seat mates.

Pros: It was ok.

Cons: N/A.

Pros: Wasn't awake, can't say

Cons: Probably it would be nice to have a bit bigger screen with general information about the flight and local time

Pros: Crew was very helpful

Cons: More entertainment

Pros: Everything was excellent on this flight.

Cons: Maybe the food menu? But it wasn't bad.

Pros: The crew and the food were great!

Cons: The seats weren’t very comfortable. You could tell the plane was a little dated. There was no WiFi and nowhere to charge your devices.

Pros: Cops is always a good reason to flight

Cons: They always change the gates, also too many disorders in the gate previous the boarding process, the process it is not clean. They took hand baggage aleatory to send to down and do not ask if we have fragile stuffs there.

Cons: Delay in take off 45 min!!!!

Cons: Short and sweet

Pros: Muslim food

Pros: Very friendly and responsive crew. Announcements from the Capitan and chief of flight attendants are very informative and comforting. Seat positions: very good leg room (even in economy)!

Cons: Newer airplane, as 747s are kind of outdated now, especially for long distance flights. But overall had good experience with KLM

Pros: The crew was very kind

Pros: Professional crew. Good simple check in.

Cons: Nothing.

Pros: The time and the route and seat pitch.

Cons: Food and crew.

Pros: It was OK experience. Nothing special.

Cons: I was overcharged for luggage. Was not given the chance to pay when checking in online so was charged top rate for 1 piece of hold luggage at the check in desk. A flight that was a reasonable cost became expensive.

Cons: Food service was awful. They ran out of options and only had one choice by time got toward middle /back of the plane. This happened both ways. So if your seated toward the rear bring your own food and snacks if needed.

Cons: Other airlines have complimentary snacks so I was surprised that we had to pay for those.

Pros: Same as before

Cons: Same as before

Pros: Yes, Crew was amazing and timing was perfect.

Cons: Excellent performance

Cons: No toilet available at gate due to enhanced security measures when flying to the USA.

Pros: The 1-hour complimentary wifi.

Cons: Hope they had the immigration/arrival card on the airplane.

Pros: The crew was polite, responsive and friendly. The food was very good and served hot. For a flight to Japan, I thought $1,000 round trip direct from Boston was an excellent price considering you got 2 complete meals and additional snacks. Much more than I expected. Would fly Japan Airlines again.

Cons: I don't think there was much that could have been improved. The seats were as comfortable as could be expected when paying an economy price.

Pros: I didn’t get on this flight. Due to the departure at LAX. It would’ve been nice to know that this was a possibility before the arrival. Although the ladies at Japan Airlines were able to get me on a later flight, it almost didn’t happen. But the kept making calls to help me. I’m very thankful they were able to get me on ANA flight at 8pm.

Cons: Communication

Pros: At least it was delayed so we could make it to SFO.

Cons: The American Airlines flight was delayed so the delayed flight from Honolulu could make it to Los Angeles and not subject AA to additional complaints. We arrived at close to midnight and worried about getting the car out of the parking lot without incurring additional charges of and additional day. The food was not great.

Pros: My seat

Cons: Time check in maybe earlier.

Cons: Thank you

Cons: Boarding tool a long time and late take off

Pros: One hour delay after boarding due to loosing our “slot”

Cons: Timing!!!

Pros: Seat was very comfortable. Crew was great.

Cons: Food variety

Pros: Train the stuff Better food

Pros: Seats are wider apart than usual, leaving comfortable space for legs in economy class. The crew is really attentive and nice

Pros: like all the crews. nice attitude and friendly. very helpful to your needs.

Cons: selected our (3 in a group) seats 24 hours before. but in Doha, the ground crew named Mohammed changed our seats . usually in usa you need to ask if you could do that. but that guy printed the new boarding passes and then said we change your seats. i told him that was rude and not courteous to passenger. he had no answer.

Pros: The crew was definitely amazing. Extremely polite and always have a smile on :-)

Pros: Bad handling and organization by JAL ground management. There was no support at the gate or clear leadership or direction of what needed to happen or what was to be done for the passengers They dumped everything in the Malaysian ground agents to handle without clear direction. Very poor service and no accountability

Pros: Professional and friendly crew. Food was excellent

Pros: Love everything

Cons: None

Cons: 40 minutes waiting clearance for boarding and then for departure, for a flight 45 minutes in duration...

Cons: Everything

Pros: Although economy, it was pleasant and okay

Cons: I bought a business ticket but flew in economy from Tel Aviv to Vienna. I knew about it but the ticket cost was still high.

Pros: The seat i got was great

Cons: There was a delay

Pros: It was fairly comfortable & the staff was pleasant. The initial leg from BCN to Frankfurt went very smoothly.

Cons: The flight 2nd flight from Frankfurt to Boston was significantly delayed for a variety of issues, and ( though not really within Lufthansa’s control) the security at Frankfurt was easily the most disorganized & poorly run situation I’ve ever encountered. There was almost constant interruption for announcements at the outset, with information that wasn’t necessary & actually made waiting for an extra hr + more frustrating. I give the crew/staff credit for doing their jobs well enough that it still managed to be a decent flight in the end.

Pros: They crew were super amazing the food was delicious

Cons: Well I’m tall and I was having a little trouble sleep

Cons: Seats in economy were very uncomfortable, almost no cushion in any of the seats or the seat backs. Would not recommend Lufthansa for long haul.

Pros: The crew was friendly and willing to serve.

Cons: Seat could have been more comfortable (it is thin) and more space/pitch between the rows of seats.

Pros: Crew AMAZING. Service was impeccable. Food and wine were interesting and varied. Absolutely amazing comfort.

Cons: Media choices were not interesting to me. Used my own device instead.

Cons: don't know of anything

Pros: everything

Cons: nothing

Pros: Waiting time was excellent. Boarding time incredible. People treated us in very good way. Good experience

Cons: Honestly, this trip worked very fine. I do not have additional recommendations.

Pros: Flight went well and was on time. 2nd best experience for economy seat.

Pros: The coach seats were larger than those on domestic flights. The window glass was dimmable for ideal lighting.

Cons: The arm rests did not go up all the way. This made it difficult to maximize comfort with my wife.

Pros: Professional and friendly crew. Food was excellent

Pros: Typical flight and all went well.