₹ 12,055 Find Cheap Flights from Mumbai to Shillong – Compare and Save

I paid 675£ for LHR-BOM-BKK (return flight). They charged so much money but provide very less food/drinks as compared to another airlines. Never ever fly with Indigo.

Very nice and pleasant. Boarding was quick and the crew were responsive

IndiGo is low cost and therefore no frills, but is always a pleasant experience. No mood lighting and fancy features but clean aircraft, professional crew and absolute value for money.

Not professional and didn’t know about double seat even when I paid for it and have a confirmation. Lack of comms between teams.

deboarding is very poor after landing it took around 45 minutes to come out.

Worst checkin experience. Lot of delays. Checkin agents rude. Flight delayed. No regrets by the airline.

As usual invariably delayed Lots of time in getting chkd in baggage

Flight was inordinately delayed, which has become normal with Indigo. Crews were inattentive. After landing there was a lot of time for arrival of chek in baggage

Indigo services are getting worse and worse by day. Unexplained delays and practically no satisfactory customer services

Bag check is not as smooth as can be at CST Terminal 2. Passengers are advised to print out and attach boarding passes at home in a bid to avoid crowding at self-service kiosks given the Covid-19 public health crisis. However attendants then say tags need to be re-printed at the counter as the ones provided by the airline at the airport are more secure. While the check-in process is aided by the helpful staff, Indigo Airlines could do a better job of providing more self-service kiosks and clearer guidance during the online purchase process. Suggest calling ahead to confirm situation on the ground.