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The crew did not really interact with me which was no problem as I was fine. I did see that they were somewhat short with some passengers but that was not common. Just in general, they did not seem friendly - no requirement to be so but I am used to a friendly crew on most flights. The food was just ok but with a flight that large, I would think it hard to make something more elaborate.

As seats on planes seem to get smaller over time and people’s bodies get bigger significant mismatches occur. I was seated in the middle of a four seat center row on a 9 hour 10 minute flight from Heathrow to Seattle. The woman seated next to me was such a size that she required a seat belt extension in order for her to fasten the seatbelt around her. She occupied fully 1/3 or more of both my seat and my table. Her and her stuff also occupied most of the space for my feet. Not an enjoyable way to spend on a 9 hour flight. My most miserable flying experience ever.

Poor check in rude attitude by a lady staff being we both of us are senior citizen and diabetic we have asked for seats in centre particularly not Window seat but she allotted Window seat such a rude and inhuman behaviours Really we are very sorry

The whole experience was very disappointing. Drinks could have been served and offered more frequently. The seats were reasonable but considering I paid for premium economy, I felt cheated. I flew premium economy with Japanese Airlines ANA 5 years ago and their service was by far, superior. We had access to the club lounge, better seats and excellent service. Out of 10, I would rate the experience as 4. Everything felt cheap and the Airbus aircraft are far better and more comfortable

Crew very helpful and friendly. Food is so so. Main meal is not always the best. Did have a choice of a snack part way which was either a cookie, corn snack, or similar. Second kind of meal was basically like a pizza pastry that really wasn’t a favorite but probably a European snack? Screens and selections of movies, tv and such were good. No WI-Fi unless you buy so no free texting or such on the long flight but I think that might be any overseas flight.

Changed flight terminals/gates twice. The staff and hospitality was good.

It was difficult to board from London to accra. Had to get there an hour before and almost missed the flight. Did not get enough rest time at the lounge

They oversold and down graded me from Premium economy to coach. 75-pound compensation is insufficient if you chose a particular class. I get dehydrated and severe Charley Horse cramps. I requested a bottle of water, even half even less… but no- “We are only allowed to give water by the glass. Nonsense. Lastly, their planes now have a fixed barrier between seats. So even if your entire row is empty, you are confined to just your space. Lastly, London now requires a transit visa for $30 for US citizens. Never travel through London again

Boarding was chaos. They did not board by group number and it was a free for all. We had a young child with us and were expecting pre boarding. Crew announcements were also poor as the crew member was speaking far too quickly to be able to hear what they were saying.

Missed food service or not enough food available to serve the passengers. Very poor leg room in economy. Uncomfortable and old seats with some of the seat covers coming off. Lights, entertainment system and call buttons not working for an entire section of the flight between Del-Lhr. Very poor experience overall.