|Flights arrive in||Chicago O'Hare Intl|
|Flights depart from||Mumbai Chhatrapati Shivaji|
|Flight price||₹ 51,168|
|Airlines||SWISS, Lufthansa, Qatar Airways, United Airlines, Delta, Air France, Air Canada, Cathay Pacific, Ethiopian Air, Jet Airways, British Airways, American Airlines, Etihad Airways, Turkish Airlines, Emirates|
Pros: Food was good. Crew was kind and gracious.
Cons: Seats were extremely cramped. Once the person in the front reclined their seat it was very difficult to get out of the seat. Also better guidance is needed during boarding. Finally, my hand carry was checked 4 times by 4 different people, which means your staff doesn’t trust their own colleagues.
Cons: Legspace in economy class was probably good back in 1975, but in 2019 not acceptable anymore
Pros: Cabin crew were efficient
Cons: Open check in counters on time as scheduled. They were half hour late at least
Cons: First plane from Barcelona to Zurich was turned around mid flight for medical emergency. Missed connection flight and had to wait 24 hours for next flight to LA.
Pros: Very friendly and attentive crew. Clean plane.
Pros: entertainment was good
Cons: the flight attendants were mostly absent. The flight attendants on the other side of the aisle were much more attentive and nice
Pros: Plane is old and dingy. No charging available and the seats are so uncomfortable. Crew was just ok.
Pros: The crew was excellent and the seats are v comfortable
Cons: I cant really think of anything
Pros: Boarding was efficient. Everything else was average.
Cons: With the exception of one Asian cabin crew, others were cold. Food has worsened on Lufthansa. Portion and quality are not as good as 1 year ago. I find the seat average in comfort for premium economy. If only the seat would move forward, I keep sliding off it. Cathay Pacific has a much better seat.
Cons: Entertainment system on LH flight was slow to react and frustrating.
Cons: It could be better if they serve food from Doha to Islamabad.
Cons: Cancellation of the flight could have done before boarding.
Cons: Food and seat comfort could be better
Pros: Crew was very active, attentive and bice, seats are wide and comfortable, food is tasty and delicious! Great experiencce!
Cons: If all people would remain upright, that is actually saves more space for legs then horizontal position ;)
Pros: The crews are awesome
Pros: The crew was fine.
Cons: United is consistently late and unhelpful with addressing travel delays. The first leg of my flight was delayed which would have caused me to miss my connection. United staff could not have been less helpful. In the future, I will try to avoid flying United wherever possible.
Cons: I would have liked if the crew kept us a bit more in the loop about what's going on - I took a Southwest flight earlier the same day, and the crew all seemed to be having a lot more fun than the crew on United. Which is more likely more a management/structure issue of United than the crew themselves
Pros: Seats were comfortable
Cons: One flight attendant a little short with customers or maybe just dry humor, hard to tell. My daughter did not want to talk to him entire trip because of earlier altercation. It would be great if United could put in foot rests in economy and economy.
Pros: Nice and courteous crew
Cons: Better on increased International viewing options.
Pros: It was convienent and easy.
Cons: Baggage claim time I suppose.
Cons: It was perfect.
Pros: Great flight
Pros: Very professional crew.
Cons: The plane was delayed 1 and a half hours getting out of the gate because of a malfunctioning fuel gauge
Pros: The crew was very good. So was the food.
Cons: The flight was 1 hour delayed
Pros: Intranet wifi meant I could watch entertainment on my iPad
Cons: Seats are very uncomfortable
Pros: Crew was very nice. Food was good and tasty.
Cons: Plane seemed a little worn, which surprised me since it was an A380. Not that old. I had purchased an upgrade to a seat with more legroom, only to find out there was no USB plug for charging my phone. All standard seats have them. Would have been nice to be warned about that.
Cons: Not really an Air France flight, AF not interested in taking care of their frequent fliers.
Pros: The crew was friendly!
Cons: Once again no vegetarian options.
Pros: Crew was friendly and polite
Pros: I liked the food
Cons: Crew could have been more available. Once we took off, rarely to be seen.
Pros: there was high wind warnings and we had so much turbulence even a few seconds before the landing but the flight crew landed us safely regardless. hats off to them!
Pros: Friendly crew in business class.
Pros: The flight itself was fine but AC could splurge for a gate rather than bussing our to the tarmac
Cons: The enertainment system was down for over half the passengers and only returned to spotty functionality two thirds of the way through the flight. I gather after some other passengers disconnected. Clearly the system didn’t have enough bandwidth to support all 350 passengers. and why no wifi?
Cons: My seat would not recline.
Pros: The crew was nice but that’s about it
Cons: Maybe a 333 in economy rather than a 343 Seats were too congested. Hardly any place to move
Cons: Dirty bathrooms, freezing cold cabin, paper thin blankets provided
Pros: Every thing good expept passengers around me
Cons: Most passengers around me are a lot of Indian They are noises and the have kid, the kid crying all the time.This is is long flight amost 17 hours I can not sleep
Cons: Delays on both flights . Baggage in Dulles took well over 4o mins ... terrible
Pros: The crew were ok but took ages to help you
Cons: faster service in the plane
Cons: Flight was delayed by nearly 4 hours due to a cargo loading issue in Mombasa. Communication from Ethiopian Airlines staff regarding the issue & delay was very poor. Passengers were becoming very anxious and tense regarding the flight, if it would depart, and the safety of the plane. Improved communication from the Ethiopian Airline staff would have gone a long way to calming the situation and reassuring passengers.
Pros: Crew was friendly. Food somewhat better than prior leg but far from business class standard.
Cons: Plane fittings coming apart; dirty seats; no personal screens - they use an overhead CRT! Didn’t know such old panes were still being used by Ethiopian. While friendly, crew could be more attentive to travelers needs - eg refills, water etc.
Cons: I was overbooked in Addis
Pros: Friendly crew
Cons: Amount of knee room in seat, quality of food wasn’t great either
Pros: Nothing much to like.
Cons: Very cramped up seating. Entertainment system not working. Food quality pathetic.
Cons: More leg riom
Pros: Amazing crew. Excellent food and beverages. On time departures and arrival.
Pros: As many complet not proper reply from your side
Cons: Baggage delayed on arrival
Pros: Nothing. Flight attendant throws the tray of food all over me. Never apologize Worst flight ever I'm a Gold Frequent Flyer. No more!!! Good Bye British Airways Hello Cathay Pacific!
Pros: Direct boarding from business class lounge!
Pros: The Dubai Red-Eye. Crew always ready with more fluids through the flight.... only proviso... being able to walk disembarking.....
Pros: Good crew, friendly and plane was spacious and well equipped
Cons: Boarding and waiting to exit the plane were both very delayed
Cons: The flight was delayed twice and ended up arriving hours after schedule. I get sometimes this happens. I was frustrated bc we were boarded and seated, ready to taxi with no pilot! It took another 30 minutes to get one! I realize when flights are late there are ripple effects but this was excessive.
Pros: Some of the flight attendants were helpful, some were not. The movie selection was good.
Cons: The Food was not fully warmed, seats were uncomfortable. The boarding process did not seem organized.
Cons: PHX airport baggage claim was a mess. I had to wait 40 min to pick up the luggages.
Pros: There were very helpful when we really needed help.
Cons: The overall experience. I was so disappointed from when we got delayed to asking for accomodation for my family. I will not use this airline unless I absolutely need too.
Pros: Seat was good
Cons: Being able to upgrade to business or first from app
Pros: Helpful staff
Cons: Bigger and more comfortable seats
Pros: Good value for money.
Cons: Expensive wifi. Limited entertainment selection.
Cons: My Baggiage is extremely damaged which is so disgusting and there is no way to report it
Cons: They upgraded me to business since I am gold member
Pros: Flight was on time and arrived a bit early. Seat was comfortable.
Cons: Check-in process could be better. I was in the baggage drop off line which was much shorter line yet it took a long time to get to the agent. Need more agents at the counter. Boarding could be more structured and efficient. Boarding by zone was not followed. Food was mediocre.
Pros: The food was finished by the time crew came to serve me and actually said sorry we have no food left for you. Due to flight delay missed connection and the Turkish airlines staff at Istanbul was extremely rude and downright unhelpful
Cons: Turkish airlines really needs to train crew in how to behave under difficult circumstances
Cons: Sit in the plane too tight
Pros: The crew and the food were amazing! The seats in Business Class were bery comfortable.
Pros: The staff member who checked me in was very friendly
Cons: the inflight staff needs to improve their behaviour in dealing with passengers. Some were quite rude. The aircraft seats were extremely cramped. The food selection was quite poor.
Cons: I will inform everyone I know not make customer to your company because of boor service
Cons: I do not find anything to complain. My first choice will be Emirates.
Pros: Thank you
Pros: We love this airline!
Cons: Delayed my luggage. Still waiting for Emirates to call me after 2 days
Pros: Flight was on time.
Cons: Keep up the good work
Pros: Friendly agents . Speak very good English. Swiss airlines serves breakfast croissants and beverages for a short flight without a charge
Cons: The airline fix the booking problem because my trip was from Zurich to Brussels to Washington DC to Austin and went I print my boarding passes only show to Brussels. The booking agent didn’t complete all the way in the computer. I am thankful that I had my original paper and Swiss airlines fix it
Pros: Awesome business class seat, or rather throne
Cons: Limited selection of movies
Cons: Legspace in economy class was probably good back in 1975, but in 2019 not acceptable anymore
Pros: The service
Cons: The service and attitude
Cons: There was only one agent checking in business class passengers until a bunch of us complained. The Swiss business lounge is too small with not enough seats
Pros: Never made this flight, rerouted Around Pakistan
Cons: Y’all could have given some perks or extra miles
Pros: The crew was amazing, we had blankets and pillows and that was super comfortable.
Cons: Lufthansa lost my luggage. Still waiting in my hotel.
Pros: Air hostesses was rude in flight from India. I have notice lots of passengers couldn’t speak English and they probably thinks everyone is like that.
Cons: Tell Air Hostess to be polite if any one asking for something it’s part of their job
Pros: Nothing amazing. Everything was okay and average.
Cons: They weighed carry on baggage and made me pay extra. No other airline does that. The check in crew at LAX were not friendly at all. No hot towel service after boarding. Food served was very small portion, not enough. Only 2 meal service during 16 hour flight. Not enough beverage service in between.
Pros: Crew was very accommodating
Cons: WC size (too small) and location ( way too close to flight staff and food section)
Pros: Attentive crew, good menu
Cons: Providing in-ear noise-canceling headphones instead of the typical around ear noise-canceling headphones
Cons: Transfer from international (T5) to T1 at O'Hare is very unpleasant..Generally O'Hare is a terrible airport.
Pros: Safety of the flight, the route
Cons: The remote for the AV was so torn. I coukdnt even use it
Cons: Wholly inaccurate and frankly FALSE information about baggage policies and seating. This was advertised and linked to the baggage policy of Austrian Airlines. I learned at the airport that I would be charged for bags, by United. I am inclined to never use Kayak, Austrian, or United ever again.
Cons: Overall really outstanding. I’m not a United flyer and think I’m going to be. One thing...like when you get free texting. Just flew Alaskan Air and they had that. Really good.
Pros: Great price — easy flight. Had an entire row to myself, so I could stretch out.
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