Find Cheap Flights from Middle East to Chennai (0ME - MAA)

Seats are very nice.

Flight attendants do not have passengers obey flight safety rules. Passengers roam around plane when seat belt light is on. Talk on phone all the way thru take off. Very weak on enforcement of safety requirements.

Nothing

Boarding was a mess, aircraft not ready, waited in the bus. Food service was horribly slow. On row 5, took 45 minutes to get a glass of water. Leading aborted close to runway, took of again before touchdown at Chennai, then turned around and landed safely after 15 minutes. No explanation by the crew.

On time

Food choice

I missed the flight coz it was preponed. I had to spend 500 extra dollars on scheduling my international flight.

The Captain flew us through some very difficult conditions - there was lightning and thunderstorms for about 35 minutes during our flight - but the Captain avoided the turbulence and gave us a smooth flight. Really well done.

My undercooked vegan meal, no leg room, and poor cabin service.

Always delays. Always late. Horrible time management

The service was amazing. I have already recommended this airline to friends and family.

The toiletries need to be refreshed more often. Everything else was great.

Some items on food tray were delivered to me after I had finished my meal, like the wrapped up roti. Boarding was not controlled, leading to front row passengers cluttering up the aisles. Seat pockets still contained rubbish from previous flight.

1. The crew was hospitable 2. Leg room was very good

1. The dirty toilets. They don't stock them with tissues 2. My entertainment system audio didn't work 3. The selection options in movies

Crew attentiveness, boarding in transit and food were exceptional, and first class!

The comfort of the Air India first class seats was not first class and may benefit from an additional mattress because I think the seats have been worn out too much.

The vegetarian menu was boring. A horrid sandwich, terrible croissants, dry breadrolls, spoiled fruit and brown lettuce. No Cabin crew available except during take off and landing and meal service. They were all hidden in the rear of the plane. No beverages or even water offered except during beverage service. No Wi-Fi, wired remote control in each seat defective. Touch screen not working. Aged upholstery and uncomfortable seats.

Food.. Couteous staff

The entertainment control panels on the screen did not work and handheld had missing buttons. Lost mu bag. Was left behind in New York Someone could have looked for me and informed me but after waiting gor 70 minutes on the caroussel looking for it I filed a report. They must have known in the 18 hours I was tracelling that the bag had been left behind.. Would have saved my family and me a lot of aggravation.

We arrived on time.

The plane was old...

The flight was late to departure but not notified customers. Staff service must be improved.

Flight was delayed by 1.5 hours, no aero bridge to enter the flight

Plane was very old.

Was a cheap flight

The Seats doesn't recline

Nothin as I want cancel this journey as noone come in these and I booked tickets for my friends and they said not coming and I called air Arabia company 10 days before journey depart and they refused to give refunds and this site is very poor to help customers for these conditions , very bad

On time Service. Courteous Crew. No Alcohol policy

Meal was burnt. They should look into the meal heating process :)

boarding was fast

seat comfort

Not much

Less legroom than usual/expected. Crew was fine but wasn't too proactive and took quite a while to get things going regarding food/beverages.

Bad, flight was delayed by an hour without announcement. Further another 10 mins wait due to some problem at aero bridge. Overall poor.

The airport is conjugated.

Better options in A/V meal

Food.

There was not proper management for boarding n check in on Colombo airport, eventhough I was traveling in business class I had not been treated as priority customer.

Quality of food has really gone down. Quite disappointing.

Customer service was abismal when I needed to add my infant son to reservations. Spoke with 10 different reps and spent about 2 hours total on the phone. Poor English.

Just about everything

The food

Nothing. Will not travel again on Emirates

Food Comfort level Flight delay

enjoyes my trip

N/A

Attentive crew (Busines cabin was near empty). Highlights the deficit caused by large occupancy A380 Business cabin. A380 business cabin has been economy classed to within an inch of its life, too few crew and those that are on duty disorganised and stressed. 777 crew ratio was 3 crew to 1 pax :)

Engine noise. Boarding in Dubai was a farce as called to gate even though aircraft was severely delayed inbound. Surly lounge staff didn’t help. Business Class gate desk ‘closed’ even though staffed as person was busy on the phone. Weird 2 - 3 - 2 layout means window and centre seats have to clamber over reclined neighbours. Seat width better than A380 and also less tomb like when reclined to nearly flat bed.

Everything

In general, good and clean.

Nice crew and good service

Crew

The Food choices

The crew wasnot welcoming and helpful

Nothing

They don't even give you a can of Diet Coke or any ice even after requesting repeatedly Unbelievable

Seats were very comfortable and the crew was very courteous and friendly. Breakfast could have been a bit better quality, though. Overall it was a nice flight and I would take it again.

Food was nothing special.

SERVICE

That they changed my seat to emergency row seat free of charge

Staff are rude ..they wake u up roughly to offer u food.. that was crazy .. too many announcements .. they stop the entertainment system 45 min prior to landing

offers transit areas

not comfortable ..time-chairs. 1- chairs- hard and tight . 2- time-late always. not on the time like we are comming in 2 houers before debarture and waiting 2 or 3 houers more gust to inter the air plain.and take off.exp time to flay 1 .writen in the ticket take of effectlvely at 2 or 3 .this is haben to me in the last time i flay with this air line. 3- entrance suddenly changed. exp wrtin 11 in the ticket chang to 3 in the air port. and this openion for most people who tray flay d. thanks for your attention.

تعامل موظفين المطار وفلاي دبي. المقاعد جداً سئه مقابل المبالغ المدفوعه خدمات العفش هي اساس الرحله الاختيار لابد ان يكون صحيح

لا شي

No food or entertainment.

None every thing was bad.

None

Nothing

Boarding was a mess, aircraft not ready, waited in the bus. Food service was horribly slow. On row 5, took 45 minutes to get a glass of water. Leading aborted close to runway, took of again before touchdown at Chennai, then turned around and landed safely after 15 minutes. No explanation by the crew.

Overall experience

Over expensive food

Despite the weather being really bad, the pilots ensured a smooth flight. Kept updating the passengers which provided comfort and prevented any potential panic.

I was seated in Economy area. The seats are very cramped up. Practically no room for movements. In emergency it can be really dangerous

Sufficient leg room

The vegetarian menu was boring. A horrid sandwich, terrible croissants, dry breadrolls, spoiled fruit and brown lettuce. No Cabin crew available except during take off and landing and meal service. They were all hidden in the rear of the plane. No beverages or even water offered except during beverage service. No Wi-Fi, wired remote control in each seat defective. Touch screen not working. Aged upholstery and uncomfortable seats.

The vegetarian menu was boring. A horrid sandwich, terrible croissants, dry breadrolls, potatoes at every meal. No Cabin crew available except during take off and landing and meal service. They were all hidden in the rear of the plane. Rude when came after being called for 30 minutes. No beverages or even water offered except during beverage service. No Wi-Fi, wired remote control in each seat defective. Touch screen not working. Dirty bathrooms. Aged upholstery and uncomfortable seats.

Was much cheaper than others. Service was good

Not enough leg space

The price and AI staff attitude/demeanor were both very good.

The actual service quality was below the average US flagship airline, far below the average EU flagship airline, and very far below the average Asian flagship airline.

Baggage overcharge for international customers

The service was amazing. I have already recommended this airline to friends and family.

The toiletries need to be refreshed more often. Everything else was great.

Some items on food tray were delivered to me after I had finished my meal, like the wrapped up roti. Boarding was not controlled, leading to front row passengers cluttering up the aisles. Seat pockets still contained rubbish from previous flight.

Friendly crew.. good flight..

Cleanliness.. of seats and sheets can be improved.. i requested Asian vegetarian meal but instead got vegan meal.. did not ask the crew to change it and had it anyways..

The staff onboard is great. That is the only thing I have to say about this airline in a positive light. I will not use them again.

no entertainment, no food (without paying high prices for). I will not use this airline again

Late

On time Service. Courteous Crew. No Alcohol policy

Meal was burnt. They should look into the meal heating process :)

Tried to book baggage and seats online for flight from Colombo to Sharjah but website wasn't working, so called their office in Colombo. Was told it was too late to book baggage so would have to pay more than double the regular charge. I explained repeatedly that I had tried to book it but the website was down but the lady on the phone completely ignored what I was saying. She then said I should have called them to report the problem - insinuating that it was somehow my fault that their website wasn't working. Quite an interesting twist on 'customer service' in a service industry company. Nothing in the email I received from them stated what to do should their waist fail; no number to call, no procedure, nothing. I had to take a 1-hour trip into the city to speak to them directly at their office. The lady there I spoke with simply made a few mouse clicks and the problem was solved. This of course begs the question of why that couldn't have been done over the phone. The lady on the phone put me on hold for over 10 minutes, clearly hoping that I would give up and hang up. Air Arabia should fire this person immediately as she has no business being in the customer service industry if she is going to be so insulting to a paying customer. As a member of the company she sheds a horrible and unprofessional light on it.

Worst airline

Beware before booking. They cancelled the flight teo days before and even after 20 days i didn't get the refund which the airline promised. Had to book another flight in short time flr much higher rate. This airlime should be banned

Honestly nothing

This is the worst airline i have ever traveled. Indigo change their flight times many times and they canceled the flight twice hence i will never book this flight in future

The airline was entirely too stringent on weight restrictions for luggage without consideration for long international hauls.

Punctually

No leg room

1. The crew was hospitable 2. Leg room was very good

1. The dirty toilets. They don't stock them with tissues 2. Some seats entertainment systems dont work at all and for others the audio doesn't work 3. The selection options in movies 4. Much older flight

1. The crew was hospitable 2. Leg room was very good

1. The dirty toilets. They don't stock them with tissues 2. My entertainment system audio didn't work 3. The selection options in movies

Was much cheaper than others. Service was good

Not enough leg space

The bathrooms was stinking on this long haul flight and the full flight was smelling like hell from boarding to landing