Daily cleaning, installation of cabin HEPA filters on flights from Kolkata to Vijayawada
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Scores according to KAYAK customer reviews
Pros: "Worth buying an XL seat Liked the rolling ramp better than steps. Buses to terminal were wuick"
Cons: "Baggage policy for checkin and carryon is too restrictive, too low. Too many email messages sent by IndiGo."
Pros: "Did not take the flight as fell sick. Tried working with vayama and Turkish airlines to reschedule this return flight but quoted cost was higher than original price."
Cons: "An understanding and accommodation based on medical reasoning."
Pros: "We arrived at the departure gate at 8 am, to be told it was closed for a flight at 8:25 am. We had to purchase a replacement flight 12 hours later. Same airline indigo. Flight 6E6314. Two tickets"
Cons: "Good airline. Flight was delayed due to weather"
Cons: "I got sick so I had to leave India. I tried for 5 days in a row to cancel this flight but the cleartrip.com website is just a bad labirinth. You are not able to cancel the flight from mobile( when I was in India), you are not able to access the website from Europe."
Cons: "all ok"
Pros: "Punctuality, cabin crew and cleanliness."
Cons: "Check in at Mumbai needs to be better coordinated."
Cons: "Nothing I didn't like"
Pros: "Punctuality and professional service."
Cons: "All good."
Pros: "Seats very uncomfortable"
Cons: "Separate counters for wheel chair passengers as well as bus transport. There were several unruly travellers and it is not fair that ground staff should have to remind passengers of protocol. Separate transport will help."
Pros: "Punctuality, and cleanliness."
Cons: "No comments."
Cons: "Flight was delayed by 15 mins and there was a gate change which was a complete surprise."
Pros: "6E Prime was value for money. But food promised was not given as a part of it despite asking."
Cons: "Worst crew. Very arrogant"
Cons: "Check in swiftness"
Pros: "Ground reservation and check in crew were amazing."
Cons: "Could have been on time"
Cons: "In hurry to turn around aircraft, the tray table and aircraft was not cleaned. Boarding started and passengers were made to stand in queue even before the aricraft was cleaned, causing avoidable inconvenience."
Pros: "Crew was friendly and caring towarda a patient."
Cons: "Delayed by 30 mints"
Cons: "Checkin staff was very rude and had pathetic attitude"
Pros: "Very efficient transport to/from craft. Staff very helpful"
Cons: "Flight was delayed"
Pros: "On time"
Cons: "People requesting to switch seats"
Pros: "Good service"
Pros: "Crew was professional and the plane was very clean"
Cons: "The seats are very weak and anyone touching on the backside would feel as if they are directly touching you."
Pros: "Clean comfy seats Attentive and polite staff"
Cons: "Very delayed. Refreshments were offered after we had already bought them ourselves!"
Pros: "Indigo flight time to time சூப்பரா இருக்கு"
Cons: "Check in was terrible. They had so much trouble with international credit card!!! Almost made me miss my flight."
Cons: "Nothing to remark"
Pros: "I flew from Kolkata to Bangkok on 14D. The service was on time."
Cons: "LImited selection on their menu, and what they have were very overpriced, even more expensive than on European low-cost carriers"
Pros: "Everything except boarding"
Cons: "I am a senior citizen & was issued boarding pass for Gate no 26 in Kolkata. I received a SMS that Gate changed to Gate no 18 & then Gate No 19. I was not only harassed but under stress if the gate is going to change again & I should not miss it."
Pros: "The people"
Cons: "The seats, it was too warm. Being herded into busus like cattle."
Pros: "On time and before time"
Pros: "As above no food score as didn’t buy anything and no entertainment score as none on board b"
Pros: "Crew tried to be helpful and friendly."
Cons: "Difficult to find if in right line to check in. After asking many finally found a staff member who realized I had only a few minutes to catch my flight. Then given priority. IT COST ME ABOUT $67 USD ONE WAY BUT IT COST MY BAG $87 USD TO BE CHECKED IN. Another cut rate airlines that charges for everything extra--soon th toilets!"
Cons: "When we booked the flight we were unaware the price did not include checked baggage. We called Kiwi.com and we asked what it would cost to add checked baggage. They said they’d check and get back with us. When they did they said the additional charge for 15kg was more than the ticket itself!! For more than 15 up to 30kg it was nearly 3 times as much! This really felt like a scam! We asked to cancel the flight and were told we could, but there was no guarantee of any refund. We said to cancel it anyway. Later I was told there would be no refund. I assumed it had been canceled and yet I got emails telling me it was time to check in, etc. And then I’m asked to review my flight! So, between Indigo and Kiwi.com I felt I got terrible service. I will not use either of them again. In the end we got a flight for the original amount including 15kg of checked baggage from a different website and on a different airline that left at the exact same. There was a reasonable charge per 5 kg over the15 allowed."
Pros: "Plane boarded quickly and left right on time. Very comfortable and smooth flight. We were surprised that our luggage arrived before we got to baggage claim."
Cons: "Web check in didn't email boarding passes to the correct email."
Pros: "Almost 4 hour delay. Poor service considering the long delay."
Cons: "Long delays. no compensation. poor communication about delays. Long wait in plane. No refreshment."
Cons: "WE HAVE BEEN RUSH TO TAKE AN EARLY FLIGHT FROM vns TO del , Staff is helpful , but it kind of not clearly something about luggage cost. but everything over all look good. Thank you."
Pros: "Time of flight and before time departure so that reaching early is beneficial to all passengers."
Pros: "As above"
Cons: "As above"
Pros: "Staff and service. Efficient travel time."
Cons: "Noted a difference in passenger type on this flight. Some were rather demanding for the crew members in that some passengers did not adhere to safety protocols. Staff handled the situation in very professional manner."
Pros: "Indigo Airport and Crew all very professional and welcoming."
Cons: "Same as above"
Cons: "Boarding was a mess, aircraft not ready, waited in the bus. Food service was horribly slow. On row 5, took 45 minutes to get a glass of water. Leading aborted close to runway, took of again before touchdown at Chennai, then turned around and landed safely after 15 minutes. No explanation by the crew."
Pros: "Overall experience"
Cons: "Over expensive food"
Pros: "Seats are very nice."
Cons: "Flight attendants do not have passengers obey flight safety rules. Passengers roam around plane when seat belt light is on. Talk on phone all the way thru take off. Very weak on enforcement of safety requirements."
Cons: "My son unable to use ticket I prepaid for him on my card. They wanted physical card which I have in usa not in India with my son"
Cons: "Indigo Crew Is Not Passenger Friendly. Always in a hurry to move on. I asked for Non Veg Cuppa Noodle and the answer I got was we aren't carrying it today so I made do with the veg one. Hold behold the other hostess served the Non Veg version to passengers in the row in front of me. Typical Indigo Crew The flight was delayed and the on time with Indigo is anyways a misnome, the announcement was made only an hour or so before departure. Poor service."
Cons: "Indigo Crew Is Not Passenger Friendly. Nobody taught them to smile and be hospitable."
Cons: "Crew should have helped the many people who couldn't read to find their seats instead of letting them sit willy nelly like boarding a city bus"
Pros: "The chairs was comfortable and crew was nice"
Cons: "Again food option all the time is spicy."
Pros: "4 hours delayed and horrible service. I really hate this flight company!!!!"
Cons: "Punctuality and better service. Please let passengers know early of any changes. Utterly shocked."
Pros: "Food served!"
Cons: "No leaky fluid from bin top."
Pros: "The crew was very nice, but I did not require a lot of attention."
Cons: "Cancelled my flight and changed my schedule to next day with out intimating me till last minute which is very rediculous."
Pros: "Flight was cancelled"
Cons: "Flight was canceled"
Pros: "The seat was fine for the aircraft."
Cons: "Horrendous delays causing expensive rebooking of flights. Zero customer service when the delay was the fault of Air India. Horrible boarding process and no intervention by crew when passengers threw fits about their seats and tried to switch in complicated manners, when we were already delayed."
Cons: "Seats, leg space."
Pros: "The flight went very smoothly. We left the gate 10 minutes ahead of schedule, and landed early. The crew was very good. Landing was perfect."
Pros: "Service was great. Everything was done in a proper professional manner."
Cons: "I requested to make adjustments for my return flight but the crew straight away declined. Basically I wanted to catch a sooner flight to be with family on Xmas Eve."
Cons: "I purchased seats through justfly but air india refused to honor my seat selection. In fact this happened earlier between SFO to Delhi and Delhi to Pune as well. Money down the drain."
Cons: "No entertainment"
Pros: "Very good service, specious legroom in economy class, tasty food and helpful staff"
Cons: "Nothing much"
Cons: "1. Had to check out baggage in Delhi, instead of through checkin to final destination 2. one of the baggage was lost 3. took 45 mins to check in at the air india counter for seating and my seat was separate from my child 4. audio was not working for the entertainment"
Pros: "Good. I like it."
Pros: "nothing positive nor negative, i would say this was neutral when compared to the international flight."
Cons: "Neutral in general, but the crew needs to have some service training."
Pros: "Nothing, everything delayed. Wrong information from Airline employees."
Cons: "Start to end all poor services."
Pros: "i have never flown before so i was very surprise that all the staff was very good and very helpful. i have told my family and friend what a good Experience i had"
Pros: "Nice new entertainment system. Good sound and video."
Pros: "The flight was not full, which was great as I could stretch. I had requested a special meal and it was served. The crew were nice and attentive."
Cons: "Delay in luggage delivery at Bangalore."
Cons: "No alternate flight provided for missing flights due to baggage delay"
Cons: "I was in the check in desk two hours before the flight time. I was asked to go for baggage scanning twice and that took almost hour and half. We had to rush with the kids and didn't get any assistance from the air India ground staff."
Cons: "No comments about the food.."
Pros: "Service and Food"
Cons: "Entetrainment system and plane quality"
Cons: "Checking in process was long and not organized."
Pros: "Onward journey was good, except for issues with the entertainment system in out sears."
Cons: "other than taht things were comparable to other long haul trips. excepted some snacks to be served in between the 13 plus hrs trip"
Cons: "It was late"
Cons: "too much delay"
Cons: "Boarding started quite late. Flight was delayed by 1hr."
Pros: "1. Good food. 2. Air hosts and hostesses were excellent. 3. The baggage handling was good. No damage or loss. 4. No delay, quite punctual all throughout. 5. Boarding was a little messy, mainly due to impatient Indian passengers who won't let other fellow passengers board without a fight for no reason."
Cons: "1. While checking, the front desk person was absolutely miserable. We had a couple of baggage with 25 kilos and others less than 23 kilos. However, she would not let out baggage go until we evenly distribute all of them and make them all less than 24 kilos. We had to open all our bags and suitcases in the airport and redistribute. Quite a nightmare. So for future passengers, if you get someone like her good luck. 2. The Boeing-777 cargo is pretty old. So though it has everything still there is a touch of shabbiness all over the plane. They are not comparable to the top of the line Dreamliners that AI runs quite a bit. 3. Though the entertainment system was good, however, some of the remotes or audio outputs were not working well. Like my audio output was not functional at all. I changed the headphone and it still did not work. They suggested to use my own audio bud, however, I did not have one. 3. Limited beverage choice."
Cons: "Food was very bad"
Pros: "Younger staff working very hard. Very good listener. Always trying to resolve the issue at hand and helping the tiny kids calm down."
Cons: "These long flights are very tough. Every time I travel the TV does not work. At least 5 of them gave up and tried to go back to sleep. Attendants tried to no avail. How much can you eat? Food is typically made for economy class. You get what you pay. But I do have a choice taking other Air liner with new fleet of Air craft. I think I am going to do that."
Cons: "No entertainment"
Pros: "Hot breakfast, with hot beverages, very filling and satisfying."
Cons: "Only vegetarian meals, dirty cabin with grubby overhead panel."
Cons: "Seats leg room & punctuality"
Pros: "The plane given in the flight, Dreamliner 787. Food and service, everything was beyond what we expect in domestic flights. Recommended a thousand times over other domestic Indian airlines"
Cons: "Entertainment system does not work"
Cons: "Good service, not responsive."
Pros: "Absolutely nothing"
Cons: "So dirty! Absolutely filthy. Here was human feces all over all of the bathrooms! It was a very long very dirty very smelt flight. I would never fly air India again!"
Cons: "The airplane vibrated strongly upon take off and landing making me question its flight worthiness. The service was unusually bad, the air hostess who served me had a very abrupt manner."
Pros: "1 hour check in at Kolkata to Delhi, at first wanted us to recheck bags at Delhi. Finally, bags checked through, but needed to get boarding passes in Delhi. In Delhi, 80 minutes at the desk before boarding passes. They suggested we didn't have return tickets, and kept asking for more information. And this was at business class desk! Finally took 4 of them at the desk to take care of it, and then we were so late couldn't get seats we wanted. Unbelievably bad! Beware!"
Pros: "Baggage allownace limt is higher which is very good"
Cons: "Slow moving lines at the baggage drop, flight is delayed by more than 30 min"
Pros: "Crew were very nice. Food was good. Bathroom stank."
Pros: "I liked the movies offered. The food was stale. The bathrooms were not clean. They charged 100$ for 2lb over weight of 1 bag, and additionally they insisted us to check in the diaper bag for a fee of 100$ more. This is not the way you make money. This is a family unfriendly Airline. They told me that since you are already getting the priviledge of checkkng in a stroller, you got to pay 100$ for the excess 2 pounds. But all airlines allow strollers to be checked in for free.. how does that determine the luggage restrictionfor us?"
Pros: "Good price"
Cons: "Please improve your customer service.I had to literally fight with them to cancel my flight."
Pros: "Nothing at all!"
Cons: "your flight is grossly neglected and pathetically maintained. In-Flight service is probably the worst in the industry. STOP SHOWING ATTITUDE THAT YOU ARE DOING A FAVOR BY FLYING US. My personal opinion give the operation back to the founding company TATA GROUP."
Pros: "On time arrival and departure, food service on board"
Cons: "No entertainment system"
Pros: "All flights were on time."
Cons: "there was no announcement at gate."
Pros: "Crew was courteous. Food was good."
Cons: "I did not receive the change of scheduled time for the flight until I reached the gate and was informed by another person traveling on the same flight. The airport was very very cold and the gate no 16 from where the flight was to take off didn't open until 10 minutes before it was boarding time. The boarding pass I was given also had the old time of take off on it and not the new time and the counter agent did not inform about it either."
Airlines flying from Kolkata to Vijayawada have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Kolkata to Vijayawada
Masks required on board, masks provided on flights from Kolkata to Vijayawada
Social distancing seating
Middle seats unavailable to book on flights from Kolkata to Vijayawada
Testing for antibodies, testing for symptoms for flights from Kolkata to Vijayawada
Waiving of change fees. Search flexible flights from Kolkata to Vijayawada