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Good to know

Low season

SeptemberBest time to beat the crowds (4% less expensive on average)

High season

DecemberMost popular time to fly (13% more expensive on average)

Average price (return flight)

₹ 21,708(avg. price over the last 2 weeks)

Good deal (return flight)

₹ 222or less

Good deal one-way

₹ 104or less

Top tips for finding cheap flights to Patong

  • There is no major airport in Patong. It is instead served by Phuket Airport.
  • Looking for cheap airfare to Patong? 25% of our users found tickets to Patong for the following prices or less: From Pune ₹ 10,364 one-way - ₹ 14,310 round-trip, from Mumbai ₹ 10,713 one-way - ₹ 15,683 round-trip, from Vasco da Gama ₹ 11,999 one-way - ₹ 16,842 round-trip
  • Book at least 4 weeks before departure in order to get a below-average price.
  • High season is considered to be November and December. The cheapest month to fly to Patong is April.
  • Enter your preferred departure airport and travel dates into the search form above to unlock the latest Patong flight deals.

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Top 5 airlines flying to Patong

Scores according to KAYAK customer reviews

8.3
Qatar Airways
Overall score based on 10,934 reviews
8.3
Boarding
8.2
Comfort
8.6
Crew
8.3
Entertainment
8.0
Food
Airline reviews

Cons: "Ran out of food choices on all 3 services. Late boarding."

Cons: "Our tickets were completely messed up. we had to work with customer care for about 1.5 hrs to get it sorted out."

Pros: "Service was good"
Cons: "It was stated that they allow bagpack and carryon luggage but they allowed only one"

Pros: "I liked the ease of boarding. The seats were comfortable and roomy."
Cons: "I did not like being inadequately prepared for the meal options. Then when I noticed something different I was not given that option. I was unable to eat most of the things served while on the plane. The customer service was very poor in trying to correct this as well."

Pros: "On time leaving and arriving"
Cons: "Nothing"

Cons: "Entertainment screen broken"

Pros: "Other than the baggage fees fine airline."
Cons: "Qatar Airways charged USD 40/kg for extra weight at check-in, a price that is beyond expensive and lands squarely in the extortionate and despicable zone. At first they wanted to change me $700 in excess baggage fees for a flight where the ticket cost ~$350. At that rate I could have walked to the counter of another airline and bought a new ticket with extra baggage included. I negotiated as well as dumped a lot of weight to still pay over $300. On most other airlines I would have been able to simply buy an extra bag for $100-$150. Unconscionable."

Cons: "people lay their seats way back till their heads are resting on my lap. annoying"

Pros: "Friendly and helping crew"
Cons: "Food was not so great in taste"

Cons: "Crew on flight back to philly not as helpful"

Pros: "Perfect"

Cons: "Food would have been better."

Pros: "The crew were good"
Cons: "Food- eggs were terrible. The touch screens for the movies didn't work properly on either of our seats. Flight took off late, spent a long time taxi'ing. Sound for announcements was very bad"

Pros: "Yes. Pillow cushion too firm"
Cons: "Food needs to be better. Very inconvenient schedule for flights to India from Europe."

Pros: "Crew was friendly."
Cons: "Food"

Cons: "Quatar is the best"

Pros: "Flight was fine"
Cons: "Did not serve vegetarian food even after repeated requests"

Pros: "Excellent"

Pros: "Friendly service with smile."
Cons: "Weight restrictions for carry on. I had a computer backpack along with a carry on bag which I have always taken with me on other airlines but it was not so here without paying extra charge for it."

Pros: "Aircraft was very nice and comfortable. Flight crew as friendly."

Cons: "i did not like the baggage policy for cabin baggage, where i am not allowed to carry my personal item and a carry on separately."

Pros: "The leg room was huge, the food was excellent and a lot and the customer service was great not my first time to fly with Qatar and it won’t be my last, the made my trip worthwhile. Thank you"
Cons: "No complaints so far so good"

Pros: "Crew was very friendly"

Pros: "Food crew and entertainment were all good thanks"
Cons: "A child behind me kept kicking the back of the seat all the time and the mother did nothing about it"

Pros: "Cabin crew service is excellent. Food is very nice. Safe travel."
Cons: "Little bit congested."

Pros: "Food and entertainment"

Cons: "USB port was not working."

Cons: "Haven't made it yet due to schedule change. 12 hour wait in airport."

Cons: "Lack of crowd control at the gate during boarding. Ihad to"

Pros: "Terry was wonderful"
Cons: "N/A"

Pros: "Excellent customer service, from the check in process, to boarding, to flying 21 hours from Boston to Phuket with infant- we couldn’t have asked for a better experience! Everyone was so accommodating and helpful as we traveled with our 7 month old a lot g distance."

Pros: "Good movies, Comfortable seats"
Cons: "Food could be better."

Pros: "The in flight service was good"
Cons: "The time it took to get the baggage. It took over 2 hours"

Pros: "The cabin crew and Doha airport staff are absolutely great at thinking about customer comfort. Experienced it in the Business Class lounge as well as on the flight!"
Cons: "Could add paper towels to toilets. Tissues are too soft to wash up and dry hands and face!"

Pros: "childrens meals and play packages. service was good, and bathrooms were kept clean. The meals were tastey and fresh."

Pros: "Over all great"
Cons: "Nothing"

Cons: "For 14 hours flight, we were given 1 meal and 1 snack ; that seems too little for a long flight. They didn't have whiskey, only beer and wine...really... I asked the flight attendant to put my cabin luggage in the space above the seats, because I am old and could not do it myself, and he first frowned and asked why....ridiculous"

Pros: "Same"
Cons: "I understand it's the industry standard, but seats are too narrow with shared armrests."

Pros: "Seating"
Cons: "Food"

Pros: "Good legroom with respect to others airlines.. the plane is clean.. multiple bathroom so no long waits Dinner was tasty.. however the breakfast was not."
Cons: "Cheap headphones will not isolate sound from airplane engine for such an expensive entertainment"

Pros: "Flight. Conections"
Cons: "Change flexibility, helpfulness"

Pros: "Excellent crew and service"

Pros: "Much of your service is excellent!"
Cons: "Although the very well crafted advertisement for Qatar at beginning of watching each movie is partially beautiful, I personally find it a bit offensive as a woman the clear emphasis on "my son, this watch and all that is mine will be yours", my daughter, your highest moment will be to get married. My disturbance with what I experience as sexist, worsened each time I saw this. Luckily I learnt how to fast forward, but the sexism of this left me disturbed. so although in reality much of your service is excellent, this advertising of a sexist world view was too disturbing to ignore. I hope my comments are helpful to you in considering that many women in the world now expect their fathers to consider passing on a fair share of their resources to their daughters as well."

Pros: "Ground Crew was friendly and did adjust my seating."
Cons: "Food quality was average. More choices needed."

Pros: "Crew is very helpful and friendly. Camecthrough with drinks at good pace. Check in very smooth"
Cons: "Food - very mediocre and felt like each meal was similar"

Pros: "Generally ok but not as good as other Middle East carriers"
Cons: "The leg room on this flight felt less generous than other carrier and the food was poor almost inedible. The aircraft (777) seemed much noiser than other aircraft I have flown on and the noise from the toilet flush could be heard 10 rows away"

Cons: "Food was below average Could have been better for elderly people.. Boarding: No wheel chair assist. asked for 2 wheel chair assist - for myself and my spouse..but got for only one.had to wait till last min at boarding where tickets where issued as no one was available..hurried in last min to security gate."

Pros: "food and courtesy of the staff"
Cons: "nothing"

Pros: "Excellent service on all 6 legs of the itinerary. Great selection of food and wine and entertainment. Superb seating layout in business."
Cons: "Frankly nothing!"

Pros: "Good"
Cons: "Good"

Cons: "all ok"

Pros: "Flight attendants were the best and very friendly"
Cons: "Not much, on time flights and friendly flight attendants"

Pros: "Punctuality and professional service."
Cons: "All good."

Pros: "Seats very uncomfortable"
Cons: "Separate counters for wheel chair passengers as well as bus transport. There were several unruly travellers and it is not fair that ground staff should have to remind passengers of protocol. Separate transport will help."

Pros: "Very new aircraft . On time"

Pros: "Punctuality, and cleanliness."
Cons: "No comments."

Pros: "Service and staff were brilliant"
Cons: "No in flight entertainment . Plastic pot noodles and rice could be changed to something more environmentally sustainable. Seats not very comfortable."

Pros: "Comfortable"
Cons: "Check in swiftness"

Cons: "."

Cons: "Legspace for passengers"

Pros: "On time"
Cons: "People requesting to switch seats"

Pros: "Ok time"

Pros: "The flight was delayed & we were not informed over announcement or SMS. We were kept waiting standing in Que for 45 minutes assuring every 5 min that we will board. I am a senior citizen & diabetic. My medicine & insulin routine was upset. If I would have known earlier of the delay I would had my meal & insulin in Airport."
Cons: "The crew, Cleanliness"

Pros: "Clean comfy seats Attentive and polite staff"
Cons: "Very delayed. Refreshments were offered after we had already bought them ourselves!"

Cons: "Lost my luggage due to mistake at check in desk"

Cons: "Boarding process can be improved. Clarity of announcements from crew needed as well"

Pros: "Staff and crew amazing, very helpful."
Cons: "Seats okay but rather small and not the most comfortable"

Cons: "Flight was two hours late"

Pros: "As above no food score as didn’t buy anything and no entertainment score as none on board b"

Cons: "Paid twice us much for luggage as the plane ticket. Also asked if we wanted a drink and then charged us. Didn't tell us it cost until had and opened the drink. I understand it's a cheap airline and that happens, but would have appreciated telling us ahead of time. Also couldnt get boarding passes online. Will avoid this airline in the future."

Cons: "Delay from in DEL caused a missed connection."

Pros: "In an Indigo flight, there is nothing to like"
Cons: "The fact that Indigo did not allow us to change the flight and made my wife to rebook the return flight"

Pros: "It was on time and the staff were courteous"
Cons: "Every now and then Indigo's website has challenges"

Pros: "The airline was just fine."
Cons: "I was charged $100 for a checked bag when I was told by the airline that I could easily have two free checked bags with the fare that I paid. When I tried to get a hold of Kiwi I got no response. Also, the airline wanted another credit card number which was not mine. It was a very frustrating experience at the counter. Kiwi has questionable practices"

Pros: "Crew tried to be helpful and friendly."
Cons: "Difficult to find if in right line to check in. After asking many finally found a staff member who realized I had only a few minutes to catch my flight. Then given priority. IT COST ME ABOUT $67 USD ONE WAY BUT IT COST MY BAG $87 USD TO BE CHECKED IN. Another cut rate airlines that charges for everything extra--soon th toilets!"

Pros: "They finally managed to get me on the plane after finding out I had 10 minutes to boarding time due to inefficient inter terminal transport in Delhi"
Cons: "I paid more for my checked in bag than for my ticket. They charge extra for everything--soon the toilet!"

Pros: "Plane boarded quickly and left right on time. Very comfortable and smooth flight. We were surprised that our luggage arrived before we got to baggage claim."
Cons: "Web check in didn't email boarding passes to the correct email."

Pros: "Good crew, comfort & food."

Pros: "Almost 4 hour delay. Poor service considering the long delay."
Cons: "Long delays. no compensation. poor communication about delays. Long wait in plane. No refreshment."

Cons: "Good"

Cons: "Good"

Cons: "WE HAVE BEEN RUSH TO TAKE AN EARLY FLIGHT FROM vns TO del , Staff is helpful , but it kind of not clearly something about luggage cost. but everything over all look good. Thank you."

Pros: "Cabin temp was too warm. It should be set at 23/24 to keep people comfortable not 28."
Cons: "Heat"

Pros: "Nothing much. Typical low cost airline with low level of customer care and interaction"
Cons: "I have already stated what I felt."

Cons: "i arrived with 45 mins as requested. Their staff an utter shambles that I feared I miss flight. By that time they said too late (even tho I had time but they didn’t know what they were doing) had to pay an extra £60!!! For their bad management and wait extra 4 hrs!"

Pros: "Time of flight and before time departure so that reaching early is beneficial to all passengers."
Cons: "Nothing"

Pros: "Nice crew, speedy boarding"
Cons: "I checked in 5 hours in advance and they gave me a middle seat without even asking. There were aisle and windows free in the plane"

Pros: "The cabin crew didn’t even ask us for water. We were yelled at by Anoop T working for indigo airlines at Trivandrum airport. He was drunk and unnecessarily charged us for baggage check in when clearly our tickets stated that no extra baggage charges are applicable. The third party through which we booed our flight generated 3 PNRs and Anoop claimed that he will charge us for baggage check in. He was impatient, rude and drunk."
Cons: "The cabin crew didn’t even ask us for water. We were yelled at by Anoop T working for indigo airlines at Trivandrum airport. He was drunk and unnecessarily charged us for baggage check in when clearly our tickets stated that no extra baggage charges are applicable. The third party through which we booed our flight generated 3 PNRs and Anoop claimed that he will charge us for baggage check in. He was impatient, rude and drunk."

Pros: "Staff and service. Efficient travel time."
Cons: "Noted a difference in passenger type on this flight. Some were rather demanding for the crew members in that some passengers did not adhere to safety protocols. Staff handled the situation in very professional manner."

Pros: "Nothing that i liked"
Cons: "I wanted to cancel the ticket but none of your cook gravy details were reachable. I sent emails but no reply. I had to cancel the ticket from indigo directly but i didn't get the refund for the same yet. Bri unhappy with the service."

Pros: "Nothing"
Cons: "Boarding was a mess, aircraft not ready, waited in the bus. Food service was horribly slow. On row 5, took 45 minutes to get a glass of water. Leading aborted close to runway, took of again before touchdown at Chennai, then turned around and landed safely after 15 minutes. No explanation by the crew."

Pros: "Clean and comfortable"
Cons: "No free snacks or food/drinks of any kind :("

Pros: "One of the most horrible experience. No information system for checkin. Was made to run from counter to counter just for checking.. Even no display on the TV screens. Not just for checkin.. even similar situations for boarding gates. Boarding gate changes 3 times .. no passenger management in place with all the chaos.. Overall a horrible experience."

Pros: "When in India, take always this airline.. Never Air India!"
Cons: "They only provide snacks if you pay for them or if your fare includes it."

Pros: "always lot of options of flights. and prices are good."
Cons: "Complicated to book Heckers price on app on phone. we have to go on PC to book. make it more easy"

Cons: "Delay due to runway closed"

Cons: "Terrible flight. Odd flight schedule.. Very uncomfortable and vibrating plane with ear shattering engine sound all through the flight. How do you explain two hours of turbulence?"

Cons: "Boarding process was in a disarray. Associates in-charge should be in a position to control the crowd from forming multiple lines rather than one queue."

Pros: "On time"
Cons: "Mosquitoes in the flight while coming back from Pune to Delhi. The seat in front of me was getting reclined back on its own, while the person seated on it struggled again and again to keep it up right. The food tray did not open straight. It had a slant. While on flight from Delhi to Pune, I asked for water twice, both times the water filed paper tumbler was filled 3/4th only. I felt uncomfortable asking for water again leaving me parched."

Pros: "Amazing plane, latest technology, great customer service, clean bathrooms at all time. It was an excellent experience The seats were so comfortable as well, and the customer service on and off the plane was amazing"

Pros: "The hospitality of the staff Smooth sailing process"
Cons: "The food and the seats and leg room is too small especially for larger people"

Cons: "Answers together with Perth to KL. I understand from other flight individuals that MAL. Flights are always delayed."

Cons: "I haven't even made it to my destination yet."

Pros: "Hard landing which gave passangers a shock."

Pros: "Friendly check in staff, thingking with the customer for aeat options."
Cons: "A very long queue, while only 2 counters were open."

Cons: "Seat back didn’t stay upright so it was uncomfortable when I wasn’t trying to sleep."

Pros: "Air conditioning"
Cons: "Not much of a meal and serviced quick then picking up paper before finished eating"

Cons: "All good, short flight"

Pros: "The crew was very pleasant and professional. . The food bland but warm. But the seats were microscopic"
Cons: "Seats were tiny. My knees pressed to seat in front of me. I’m 73 inches tall"

Cons: "The crew at the check in counter were generally helpful and courteous, however the staff on the flight we're often short or generally rude; thus continuing the airlines reputation for poor service. The food wasn't great either, but we knew to expect this and brought food purchased from Sydney airport (which was a saving grace)!"

Pros: "Service, free drinks, decent entertainment selection, and the food was actually a little better than edible, the best airline food Ive ever had (I haven't flown many long haul flights)"
Cons: "People don't stop growing at 5'8. There are people taller than that, in fact quite a lot of people are taller than that. So much in this world is made without this consideration in mind. I'm 6'1, I shouldn't have to pay hundreds more just so I have enough legroom. And I don't mean enough to swing my legs about as much as I want, just enough to be comfortable. This isn't essential on short flights, but just seems cruel to taller people on long flights."

Pros: "Friendly and helpful crew"
Cons: "Food. Arrival arrangements (although this may be out of the airlines control - slow immigration, disorganised luggage collection."

Pros: "Fast boarding"
Cons: "Forced to check a carry-on used all over the world for years. Then they lose it"

Cons: "The queue to board the plane was very long due to the fact that there was only one person doing the check-in. It will make things more pleasant if they have two people instead of one person."

Pros: "The early arrival, and the service"
Cons: "Nothing really"

Pros: "The first and second flight of the four were on time. The food was surprisingly pretty good- probably some of the best airplane food I've had. Not much variety, but still good. One of the four flights had entertainment, and the movies were of good selection."
Cons: "Planes poorly taken care of inside. First flight back delayed so long, missed our connection. Ended up having to stay in KL, where the hotel they put us in was an hour away from the airport. No direction, terrible communication. The attendant in Bali lied to me, knowingly. I had to miss a day of work due to this. And this all could have been avoided if they would have held the second plane just 30 more minutes."

Cons: "Delayed"

Cons: "I request for extra water but I was just given the glass which was on my tray. The Stewart told me he would come back but never did... not very nice One Air Asia, sûre you have to pay for the drink but you don't stay thirsty, and finally ticket is much cheaper..."

Pros: "Smooth flight with usual good in flight service. No issues during flight. check in very smooth and baggage collection very quick"

Pros: "Crew seems friendly."
Cons: "Business class food is not that good. Menu were not provided so when time to take the order, we have to decide quickly."

Cons: "I was having 10hrs of layover in Malaysia, the airline neither facilitates with any transit lounge, room, and lunch. I am very disappointed."

Pros: "Latest informtion about the weither"
Cons: "Flight Costume"

Cons: "The quality of the in-flight meal (noodles and fish) very poor!"

Pros: "Service from the crews"

Pros: "The crew were reasonably friendly and our experience at check in was positive with an accomodating staff member."
Cons: "Very tight seating with little leg room. Meal was forgettable. Only flight where seating wasn't changed from original booking."

Cons: "Check in counter personnel were very slow. They did not know proper immigration rules. They made me wait for 30 minutes while they verified with immigration on something I had already told them. I had to rush through immigration and security to ensure I made the flight on time. Added stress as a customer."

Pros: "Service in the plane"
Cons: "Service at the airport."

Pros: "Cabin crew friendly and helpful."
Cons: "Red snapper was over cooked and rubbery. MH used to have great food. What happened??? IFE system was poor although flight was only over an hour in length - not a major issue."

Pros: "Service excellent"
Cons: "None"

Pros: "Service is excellent"
Cons: "None"

Pros: "On Time"
Cons: "No newspapers"

Pros: "The equipment and level of service on this MAS flight was excellent. Food was delicious. Seat was comfortable."
Cons: "Though it wasn't part of the flight, the business class lounge at KUL is just a step below the excellent facilities at airports like HKG. Just a step though, mostly in the shower area. Food options were great though. And take advantage of the Massage Spa within the lounge."

Pros: "Nothing's eat was hard and could not adjust only the back and was uncomfortable"
Cons: "Seat and no entertainment boring flight Crew did not really check on all passengers turning off their cell phone"

Cons: "Flight delayed for more than one hour. Check in counters not enough resulting in long queue."

Pros: "Was a little better but never flying that airline again"

Pros: "Great food, lots of space, awesome attendants"
Cons: "They lost our luggage but got it to us on a few hours"

Pros: "Not much"
Cons: "I expected more from a business class ticket. Service, rest, food experience"

Pros: "Nothing"
Cons: "Collection of headsets, too long at the tarmac before take off."

Cons: "Transit flight was delayed and there was announcement on when we can board. We were left sitting and guessing when can we board."

Pros: "Cabin crew were very helpful trying to help me mop up the spillage caused by my broken tray table."
Cons: "One side of my tray table was broken, hence the spilled drink; the TV screen was also hanging on by one hinge and the USB charger didn't work. That was the plane. Now the rest of it: our flight from Jakarta was delayed and therefore late arriving at KL and if our onward flight hadn't also been delayed, we would have missed our connection. As it was our luggage never made it. 24 hrs later and we still have not been contacted re our lost luggage even though it had already been located by the time we arrived in DXB and we'd been assured it was being put on the same flight we'd arrived on - only a day later."

Cons: "Because this flight left 1.05 hours late, the connecting flight was missed. Having no assistance by Malaysian Airline ground staff meant I was alone to fend for myself and arrange an alternative flight the following day."

Cons: "food quality, food tray and utensil quality so-so. lights were off all the way until we reached the gate, which made it hard to pack up until it was time to leave the plane."

Cons: "plane interior very basic, no headrest cover. landing was rough and scary."

Cons: "Jet was worn out, departure was delayed an hour due to cargo being loaded, and my bagage was lost in transit in KL (had to wait 48 hours to get it back). Apparently this is common due to short connecting time. Beware."

Pros: "The food. The service"
Cons: "The dated hard products"

Pros: "Very roomy seats. Good vegetarian food. Good entertainment."

Pros: "Price"
Cons: "Second time I had a connecting flight in KL. Ground crew assured me my luggage will make it through despite a bit tight connecting time. It did not with all the ensuing annoyances."

Pros: "7時間程度前に「機材繰り」で5時間遅延の連絡がきた。これだけ前に連絡が来ると予定も立てやすい。定刻通りの5時間遅れで飛んだ。1時間待たせ、途中であと1時間遅延、再度1時間遅延という遅延でなかったことも良かった。"
Cons: "MHのベースであるKLIAで機材繰りによる5時間遅延というのが理解できない。5時間も遅延するのであればKLIA発なので別の機材を手当てすることもできただろう。MHはここ1年で経営が大変なこともわかるが、頑張ってほしかった。 あと、24時発がAM5時発に遅延ということで深夜便が早朝便に変わったようなものだ。早朝便で深夜便のままのミールでは物足りない。7時間も前に5時間の遅延を発表しているのだから、きちんとミールも対応してほしかった。"

Pros: "Nothing except the pretty face of the air hostess. Though the KLIA was good except for the airlines services."
Cons: "We were first told to queue in the C counter for check in and baggage drop,after about half an hour lining in the long queue, when I reached the counter, the lady staff on scanning my passport talked to someone over the phone and told me that I should go to the counter Ĺ 16, as the fight is " 70% overbooked" and "not everybody can fly today". I told her that I was already checked in using Internet and that just needed to drop my baggage and get the boarding pass as I had not done that, she told me whatever you need to tell, go and tell tge staff at the L counter. Then I went to the L counter, they had group check in, display, I queued in and when I reaches the counter, they asked me where you have to go, I replied MH 114, Karhmandu, then they said no seat today, I again replied with whole story once again. I finally got my boarding pass and luggage checked in. During flight, when I once asked fir water, tge reply was " I can't give you whiskey as it is finished". I again repeated, the reply was we can give you water but no whiskey. I was shocked, my friend sitting beside me said " who has asked you for whiskey?". I am still thinking why he said and even mentioned the word whiskey?? I never drink an alcoholic drunk, am a teetotaller. We arrived Kathmandu airport on time. But i am still waiting for my luggage to arrive a day after. They said, 120 baggage didn't come in the flight.When I called the airlines Iver the phone today, local office and airport,I have been told to reconfirm thebaggage again in the afternoon, as sone of the 120 luggage are still not coming today. They didn't even record my baggage delay complaint yesterday as it was too crowdy at the counter.they took the tg no only on white sheet of paper. Overall the worst air travel experience of my life. I kept my coffee cup waiting, while of theflight till I landed, tge crew staff told me they couldn't serve coffee as tge weather was bad. I don't know what they meant by " bad weather", tge flight was overall without any major turbulence,."

Pros: "Flight on time and services"
Cons: "If we have usb charging option that cab be added advantage"

Cons: "seats are VERY TIGHT AND EXTREMELY uncomfortable. Its basically a old crowded bus in a 3rd world country."

Pros: "Flight was on time and with little hassle once in the air. Crew was polished and professional,"
Cons: "Shuttle bus loading to aircraft: chaotic and could be better organized. Bus arrived at aircraft, and had to wait as passengers were still disembarking. Not well thought out."

Cons: "Chaotic departure area with unclear announcements, often two simultaneous announcements. Found out at last minute we were in the wrong part of the area. Could easily have missed flight"

Cons: "No water was offered"

Cons: "The flight landed 2 hours later"

Pros: "Friendly crew"
Cons: "Delayed 40mins customers behave like they are on a public bus lots of pushing get impression it was first flight for many didn’t know they couldn’t stand when seat belt sign was on & applauded on landing. Check in was chaotic large family groups checking in so very slow & disorganised"

Pros: "Punctuality"
Cons: "Nothing as such"

Pros: "Very customer like"
Cons: "Poor customer service"

Pros: "Nothing"
Cons: "Discomfort No food/water No entertainment Very very bad seats Only 2 toilets"

Cons: "- The flight onward to Ahmedabad went fine but the return flight got delayed by 2 hrs, one hour to get fly from Ahmedabad and another one to land as the Mumbai airport had heavy traffic so we kept flying for an additional hour waiting for an opportunity to land. Its effect was increased by the fact that it was late at night. In fact, we were using flight rather than train to save time and it ended up costing us 5 hours between waiting and flight. - There was no food available on the flight apart from food that one should buy at an extra cost."

Pros: "Clean & fast"
Cons: "Small seats, did not have food I wanted and took a long time to confirm."

Pros: "Stayed on plane whilst people boarded in Hyderabad. No delays"
Cons: "No entertainment"

Pros: "Wheelchair assistance was amazing. I am traveling with a broken leg and couldn’t be more grateful for the helpful staff."

Pros: "Trip was smooth."
Cons: "No problems whatsoever."

Pros: "Very comfortable waiting zone like a first class lounge"
Cons: "Very narrow and complicated security check"

Pros: "On time service and often friendly staff, particularly in airport at checkin."
Cons: "I paid for business class due to excess luggage. Business class isn't business class, really. But it saved me money in the end. food dismal."

Pros: "Food was ok and general cleanliness. Fast luggage retrieval"
Cons: "Flight delay"

Cons: "Flight was delayed by 3 hrs"

Pros: "Their aircraft are brand new and ground staffs are cooperative."
Cons: "GoAir schedule changes in a blink. Scheduled 1:05 pm then delayed to 3:0 pm then rescheduled 1:30 then again 2:05 pm. It’s total madness. Almost missed the flight."

Pros: "The truth by GOAir staff is not spoken they keep saying flight will come but it didn't and this happens twice. Other flight did iperarate and fly"
Cons: "Liars"

Pros: "I cancelled my flight because of delay and waiting for my refubd"
Cons: "Go air has no communication, no sense of responsibility giving different stories."

Pros: "Nothing"
Cons: "Being late. Disorganized boarding."

Pros: "boarding was fast ... seating was nice .. service was good"
Cons: "Flight was delayed by more than an hour... no facilities at the airport"

Cons: "Business class is an economy seat up front. Terrible condition of planes - in particular the rest room is filthy. Avoid!"

Cons: "Knowingly delay was not flashed though mobile apps were showing delayed time correctly. On counter staff was giving correct time. But refuse to display No display of gate until boarding was midway Row wise boarding not followed Head purser on board was loud , brash , rude and curt to all Non apologetic to a delay of nearly 2.5 hours Cramped seats"

Pros: "The flight was for only one hour and it went by pretty quickly. The flight was clean and the crew was friendly as well. The prices were a little high but they were offering international baggage allowance so it was worth it."
Cons: "The initial boarding was a little delayed and we weren't informed that it was going to be that way. Ended up standing in the tunnel to the plane for 15 mins. The leg space was relatively less, but for an hour, very manageable."

Cons: "Non-existent leg space. Narrow seats."

Cons: "poor communication of delay as well as estimation of delay."

Cons: "Did not receive timely information about the flight delay (if I'd I could cancelled, gotten a full refund and flown on another flight right there, but the information came too late, even though they had it in advance.) Did not receive information about complimentary snacks (had to find out for myself Don't travel with goair if you have time sensitive single day travel plans."

Pros: "Nothing"
Cons: "I missed my onward international flight due to this airline. They refused to take any responsibility and I am now stuck in Mumbai having to miss work, spend more money and get another flight"

Pros: "The plane noise level during flight was around 78db."
Cons: "No leg room at all for people above 6ft. I sat down n the guy in front reclined n crushed my knees. All food items u need to purchase. Price for an extra check-in bag was same as price of 1 ticket. Horrible."

Pros: "Boarding process"
Cons: "Comfortable chairs."

Pros: "Yes"
Cons: "More leg room"

Cons: "No Delays in flight......one hour delay is too much"

Pros: "Seats were ok. 300 one is too much to buy seat."

Cons: "Delay in boarding and flight"

Pros: "All good"
Cons: "Nothing"

Cons: "The business class was cheap. Didn’t expect such poor quality."

Pros: "Crew was amazing"
Cons: "More options of food not the ready to eat ones"

Pros: "Flight on time and services"
Cons: "If we have usb charging option that cab be added advantage"

Cons: "seats are VERY TIGHT AND EXTREMELY uncomfortable. Its basically a old crowded bus in a 3rd world country."

Pros: "Flight was on time and with little hassle once in the air. Crew was polished and professional,"
Cons: "Shuttle bus loading to aircraft: chaotic and could be better organized. Bus arrived at aircraft, and had to wait as passengers were still disembarking. Not well thought out."

Cons: "Chaotic departure area with unclear announcements, often two simultaneous announcements. Found out at last minute we were in the wrong part of the area. Could easily have missed flight"

Cons: "No water was offered"

Cons: "The flight landed 2 hours later"

Pros: "Friendly crew"
Cons: "Delayed 40mins customers behave like they are on a public bus lots of pushing get impression it was first flight for many didn’t know they couldn’t stand when seat belt sign was on & applauded on landing. Check in was chaotic large family groups checking in so very slow & disorganised"

Pros: "Punctuality"
Cons: "Nothing as such"

Pros: "Very customer like"
Cons: "Poor customer service"

Pros: "Nothing"
Cons: "Discomfort No food/water No entertainment Very very bad seats Only 2 toilets"

Pros: "Food was okay, though they didn't get the variety of our vegetarian meals correct once again. Flight was timely."
Cons: "Worst thing was changing our pre-reserved seats saying it was an improvement, then sticking me from an aisle to a middle seat. It's one thing to do it, but it's egregious to lie about it. Crew was cold and not so friendly. They were a little rude as well, but some passengers were also rude. They were efficient, however. Earphones didn't work properly. Movie selection was just okay. Layover too long without a supplied hotel (16 hours)."

Pros: "Check in, boarding, seating, service, great! I observed this crew helping many Non English speaking passengers fill out USA Customs forms. Most proactive team I have seen thus far among Chinese airlines. Airplane configuration in economy is better in terms of bathrooms for economy class than say for example..,Delta and AA in the new 787 aircraft."
Cons: "Food needs improvement. Offerings are all bad carbohydrates w no nutritional value. Breads, ssndwhiches, lots of rice or noodles w sliver of meat and vegetables, mystery over sugary beans."

Pros: "On time"
Cons: "Turbulence most of the time Crew not courteous"

Pros: "Good service - food/beverages etc"

Pros: "There is absolutely nothing I can say that I liked about China Eastern flight. See comments below."
Cons: "Service was horrible. Flight got delayed by 10 hours and staff expected us to wait at the gate till the next flight."

Cons: "I had an accident dislocated my shoulder on my way to airport. My wife called all the possible numbers but no one helped. We missed our flight due to medical emergency in an alien country and China Eastern wasn’t helpful atall."

Pros: "cleanliness attentive staff cooprative ground staff and airport staff found casual"
Cons: "food quality non availability of suitable and sufficient vegetarian Asian food Indian do face food problem specially veg."

Pros: "It brought me to Shanghai safely."
Cons: "They kept moving my seat because families wanted to sit together!!! I ended up sitting on one of those rows where I do not get a personal monitor. And the flight was seven hours long!!! I hated it so much. If flight attendants can be more strict next time when it comes to these families who do not even wanna pay the extra charge to reserve seats, then that would be good."

Pros: "Check in was ok at Delhi airport but the person on desk was new for his job as I could experienced."
Cons: "Wheel chair was requested at Shanghai Pudong Airport but it was not provided even after at gate .They sa8d its not available. i had to walk down. I had to remind them for Asian vegetarian meal. Zip lock tag strip was not placed on my suit case ."

Pros: "Nothing"
Cons: "I did tell the lady in the boarding area in la that we have limited time to cacht the other conection fly to phuket from chengdu. She ignore us and say we have enough time. Of course we miss the fly because a delay in migration in China. And this was a ticket of the same Airline. No one help us and even speak english. We were stuck in china for 24 hours and the staff in the airport threat us like homeless. It was worst The experiencie of my life"

Pros: "Then entertainment selection"
Cons: "Disorganized Grumpy staff"

Pros: "The crew was good - very attentive. The plane itself was a nice new 737 - very clean."
Cons: "The business class lounge was not good. All they served was warm soft drinks and beer. Waited on the business class van for 30 minutes while everyone else went to board the plane which I found odd. Chengdu airport has 175 gates yet we still have to get on a van and board the plane on the tarmac which is odd. No wine in business class which I thought was odd too. Food wasn't god, but I am used to that."

Cons: "There is no"

Cons: "Flight delayed, ran out of beer, cut entertainment off way to early"

Pros: "Crew"
Cons: "Boarding time delayed by an hour. Take-off delayed by an additional hour on top of that previous hour. Mediocre food. No usage of ANY electronic device - even in flight mode. Strange. PA announcements contradicted flight attendants messages. They didn't understand. Crew's English was pretty low, but they were nice. Airport in China (immigration) was uugh... I can't."

Pros: "Nothing about this flight is terrible, but the service and food definitely fits the lower price bracket."

Pros: "I liked the seats are roomy"
Cons: "I didn’t like the limited choices for food. In addition I felt those that spoke Chinese were taken care of better. I sat towards the end of the plane and they ran out constantly of food. The food they did serve wasn’t very good."

Pros: "The crew was very nice."
Cons: "This is a pretty no frills experience. Fine for a couple of hours but not great for a 22 hour flight"

Cons: "Flight was delayed and we missed the connecting flight, they were not willing to accommodate us on any flights other than the same flight next day"

Pros: "The plane was new, and free movies."
Cons: "We missed our connection to LAX and the CE personnel in Shanghai we rude, impatient and not helpful. Based on that I would avoid flying China Eastern again. Also the flight from DEL to PDU was a long flight with no movies. Not competitive."

Pros: "Nothing"
Cons: "Everything"

Pros: "Nothing I pao"
Cons: "I paid extra money to pick my window seat but they didn't give me,no veg food,no Indian entertainment"

Pros: "Wheelchair for my mom n in china they say no one is available very bad"

Cons: "Not very reliable, flight was not on time, airline food made me nauseous and sick"

Pros: "The price was phenomenal. Seats were comfortable. Timeliness was good."
Cons: "Limited English movie choices. Limited English of crew."

Pros: "Flight was crazy cheap. got a transit hotel free with long layover, really really cheap flight! Flight and food good enough, Didn't charge for glass of wine."
Cons: "Website works poorly,online checkin fails China Airlines has poor customer service but ingenuity and persistence can often overcome that. Language barrier can be real Delhi to Shanghai flight didn't have individual dvd entertainment"

Pros: "Probably worst airline ever flown, but good price. About 40% cheaper than others."
Cons: "Delayed 3 hours on tarmac. Worst food, bad service, no in flight entertainment. Pretty much international flight you can get."

Pros: "Price"
Cons: "Because of congestion at shanghai the flight from Delhi to Shanghai, the flight was canceled. The handling of the cancellation was terrible on both the Chinese Eastern and Indian airport official's side. Communication was slow and spotty, and this caused much stress and loss of time for the passengers. After repeated calls to the customer service center, it was discovered that China Eastern didn't even know the status of their own flights, as the computer systems didn't reflect the changes. I was passed to different customer service representatives being on hold for over an hour. Finally, It took 7 hrs to go from cancelation until we got to hotel, from 1am until 8am. During this time, passengers were repeatedly corralled in cold location and no refreshments were offered. The following day, the confusion continued as China Eastern and the Indian Air Port Officials passed blame and communication broke down between the passengers. At no point were all the parties concerned briefed on the plan, so people were left wondering and not sleeping during the time at the hotel. Finally a Chinese national called the Chinese embassy of Delhi, and the Chinese government stepped in and got us a flight out. China Eastern's denial of responsibility, lack of internal communication, and lack of Chinese Eastern ground support in Delhi made this flight experience the worst of my life. Some how I would like a full refund for the return portion of the trip."

Cons: "They changed the flight schedule during the last few days. Their phone lines don't work, either they don't pick up or all they speak is Chinese. The airport staff is mind-bogglingly uncooperative. They didn't even offer me a hotel for the 21 hours layover I was forced to endure. No one had proper answers; they were just sending me from one desk to the other till I gave up and slept at the airport itself."

Pros: "Somehow, China Eastern managed to lose my Luggage for a direct New Delhi to Shanghai flight. How does one do that??"

Pros: "Worst flight I have ever travelled. If you are looking for cheap bus travel go in this flight."
Cons: "Flight is always late. You have to run in the airport for boarding your next flight."

Cons: "boarding was late no vegetarian food in spite several requests. botched up itinerary took me hours of convincing before I can get boarding pass."

Pros: "The service was overall very good/"
Cons: "The food was below grade with bagged food for the Shanghai to Bangkok leg."

Pros: "Basic flight. On time performance."
Cons: "Old plane, no entertainment on seat, basic food - hardly eatable."

Pros: "N/A"
Cons: "The staff was extremely unhelpful. I had a connecting flight and they didn't help at all."

Cons: "The while expereince"

Cons: "Delayed, very rude to Americans, not accommodating"

Cons: "Crew doesnt speak English much. Poor movie selection."

Cons: "Flight was delayed 6 hours with no information provided...twice"

Cons: "No one could help us find an alternative way to Phuket via Kunming or otherwise after our flight was canceled. We ended up purchasing a different flight through a different airline and will be working on getting this flight refunded."

Pros: "It was good"

Pros: "Nothing."
Cons: "The flight was canceled and when my secretary called your office your C/S rep did not promise a refund. I expect this handled properly and promptly."

Pros: "Hardly anything"
Cons: "No personal entertainment screens in economy, bad legroom, couldn't check in online, bad food, crew was rude and unattentive"

Pros: "flight on time"

Cons: "This flight was 3 hours late. Most people on the plane missed their connecting flights."

Cons: "The wine was over by the time it reached to the middle. And they don't have another bottle. Forget about refills. On the other flight they ran out of chicken dish. Sit in the front of the economy class."

Pros: "The plain flight was comfortable and the crew was pleasant. Once on the plain it was an ok flight and the entertainment was great."
Cons: "They changed my flight from a 2 hour layover to a 16 hour and the only thing they did was get us a cheap hotel room. I waited on hold five different times for over an hour in addition you do t get to choose your seats on the site of you have a mobile device so on the flight in we got seats in the middle and they did not have enough vegatarin meals. It was an over all terrible situation. I complained to the boarding crew and they told me if I talk to the flight crew they may be able to get me an upgrade because of the the bad service. Once on the plane, the flight crew told me the only way I was getting an upgrade is if I paid for it."

Pros: "Check in was quick and efficient. Boarding was also quick. Crew was polite. Entertainment was good. It was a 14 hour flight. Food was surprisingly decent."
Cons: "My flight was changed twice for no reason. The same flight was still offered. Impossible to get ahold of them. LOOOONG layovers."

Pros: "The flight was on time and crew was very friendly."
Cons: "On one of my flights, I didn't want to check in my bag but employees were walking around asking people to check in their bags because of the flight being full. I agreed and thought my bags would be taken all the way to my final destination. They placed it at my connecting flight location and I only had about an hour of time between the flight and struggled to get through customs and check in just in time to catch my next flight. The process made it more difficult being in a foreign country. Im not sure why it wasn't just taken all the way to my final destination."

Pros: "Service is basic and very much akin to Chinese culture. WSIWYG. Service was very good. Will fly CEA again if available and price is right."
Cons: "Food is dependent on the country they upload it in. The leg from India to China the food was good-- at least the hot dish was. The two meals on the leg from China to Los Angeles, the food was terrible. That's the only thing I didn't like about the flight."

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COVID-19 information

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Airlines flying to Patong have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.

Heightened sanitation

Daily cleaning, installation of cabin HEPA filters on flights to Patong

Mandatory masks

Masks required on board, masks provided on flights to Patong

Social distancing seating

Middle seats unavailable to book on flights to Patong

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Testing for antibodies, testing for symptoms for flights to Patong

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