Daily cleaning, installation of cabin HEPA filters on flights to Moline
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Scores according to KAYAK customer reviews
Pros: "Crew, atmosphere, timeliness. I was satisfied overall"
Cons: "Gate number changed couple times before flight departure"
Cons: "Movie selections, healthy snacks/food"
Pros: "Delayed boarding but made up for lost time in the air"
Cons: "Delayed boarding"
Cons: "The cabin temperature was very hot"
Pros: "Crew was awesome"
Pros: "Don’t wait to much"
Cons: "Got to final destination, baggage was discovered to be lost somewhere between Dallas and Bahrain"
Cons: "We actually skipped this flight because the layover in Minneapolis was a full 5 hours, and it saved us time to have a relative pick us up and drive to Rochester, so we forfeited the price of the tickets."
Pros: "The crew was helpful and seemed genuinely nice. The seats felt a little narrow"
Cons: "The crew"
Pros: "Super nice gate agent, doing her best to get us out on time but very clear spoken and nice about it!"
Cons: "No monitors for entertainment!? FA was just ok, nothing bad but sure not a standout."
Pros: "great trip and crew"
Cons: "The person next to me"
Pros: "Food was great as was the selection of movies available. The seat was comfortable and had enough leg room."
Cons: "Lines was confusing and the various boarding tiers were not announced properly (Delta One, Sky Priority, and Zone 1 were all together and Zone 2 started boarding way before the priority lane was finished)."
Pros: "food was great. the plane was very comfortable and i also like the fact that there was free movies and wifi inside the plane"
Pros: "Not much. Boarding by "zone" works ok, but is no quicker than most other boarding methods."
Cons: "Boeing 767-400ER seats had no leg room for 6'+ traveller like me. The entertainment system was so old that there were no 115v outlets or USB ports. On a 7-hour flight, that is a significant problem for travellers today with multiple electronic devices. Finally, we were not told in advance that we had to go through security twice and through US Customs BEFORE leaving Dublin. So, the 6-hour layover at JFK was a complete waste of our time as we did not have to go through Customs there."
Pros: "After the long overseas flight this was quick. Nice that it included snacks and beverages."
Cons: "Had to sit on the run way a bit as we were coming in at Albany but not for very long."
Pros: "I’ve been very pleased with our travel via Delta. The comfort + option is just perfect for my husband and I. Seats are comfy, plenty of leg room, dedicated overhead bins, and wonderful employees."
Cons: "It’s very hard to hear the flight attendants and pilots announcements. There was a loud buzzing that overwhelmed the voices."
Cons: "Food was just a snack"
Pros: "Nothing cause it didn't happen"
Cons: "The fact that my flight was delayed so it didn't matter because the flught was delayed all the way til the next day."
Pros: "They tried."
Pros: "Everything went as smoothly as possible. Not a hiccup. Great price, great flight, great experience!"
Pros: "direct flight from bdl to cun."
Cons: "reclining seats that doesnt give much room to person behind recliner"
Pros: "The in-flight movie was very much appreciated."
Pros: "Beautiful plane, great entertainment system, two bathrooms for economy class, decent food"
Cons: "Gate attendant was extraordinarily rude"
Pros: "The snack variety"
Cons: "My headphone jack was broken :("
Cons: "The wifi wasn't strong enough to download the app to watch movies on the plane."
Pros: "Hey, domestic U.S. flights aren't all bad! I was pleasantly surprised by the kind service and amenities on this Delta flight. There's a plethora of free movies to watch, and the crew continually checked on us to make sure we were hydrated. I think Delta may become my new prefered carrier for domestic flights."
Cons: "Bathroom ran out of toilet paper, but staff helped fix this after I talked with them."
Cons: "Extremely long queue"
Pros: "boarding process was good food was okay not great not bad entertainment was good flight attendants and service excellent"
Cons: "food could have been better but arriving to destination safely is most important"
Pros: "At least they serve us dinner."
Cons: "The toilet was very sticky. over crowded and kids was crying all over the flight."
Pros: "I got upgraded to a Delta Comfort+ seat. This gives me more space and more comfortable."
Cons: "Was not given a chance to select seats in advance. Also was not advised where I should go to get my boarding pass because there is no China Southern counter at Detroit airport."
Pros: "Free pretzels and drink"
Cons: "Not enough overhead space for everyone's carry-on bags so I sat with mine down by my feet which left me little foot space. Was a bit uncomfortable"
Cons: "Again, not enough leg room. Also, our luggage did not make the connecting flight and we didn't get our bags unit the next morniing - late."
Pros: "It was on time"
Cons: "This flight was cramped. Not enough stretching room. Hard seats"
Pros: "Quick boarding, nice staff, good entertainment available."
Pros: "Delta auto-booked me so I didn't have that worry once I arrived in Atlanta."
Cons: "Their system gives too-short layovers so any delay at the point of origin means a risk of missing connections. Many people on my flight were worried about connections because Delta delayed our start by over 30 minutes to "change a switch," whatever that means. Then for passengers with short connection times, they should NEVER be seated in the rear of the plane when it takes 20-30 minutes for the rear-seated passengers. Not very consumer-oriented."
Pros: "Delta is definitely the jewel of commercial airlines. I understand making money depends on how many bodies you can transport at one time. But as a large man the seat size and leg room could be improved. I unfortunately cant afford first class to remedy this problem."
Pros: "Entertainment ( movies) were nice."
Cons: "9 hour flight and no food(meal) until 1 hour before we land. The worst food I've had on a international flight."
Pros: "It only took them 10 minutes to turn things around to make up time for the delay."
Cons: "The seat pockets were not cleaned."
Pros: "We got almost an absurd amount of food and drink on the flight, which was great. A meal, two snacks, a bottle of water, and several passes of the drink cart. The flight staff were all great, the entertainment options were plentiful. Really just a great flight."
Cons: "The Amsterdam airport was ludicrous. We were making a connection and had to go through four different levels of security. Our 1hr45minute layover was completely taken up just waiting in random lines to have someone look at our passports, or ask us to pull up our full flight itinerary email (teh boarding pass was not enough for her....). I appreciate the security attempts but it was really over the top, and the staff had no idea what they were doing (were bad at directing people to the right place or explaining what they needed). Note that NONE of this was the fault of Delta or KLM, completely teh airport."
Pros: "Boarding was easy. The Plane was somewhat clean. One of the foldout pamphlets in the seat was dirty with some sticky residue. The crew was nice. The complimentary stuff was average but typical among most airlines."
Cons: "Seats are tight for anyone over 6 ft. I am exactly 6ft and leg room sucked. Both to our destination and back, my wife and I both had faulty touch screens that would not allow one of us to watch the free movies. Mine was on the way to our destination and hers didn't work on the way back. This made the flight long for one of us. That stuff should be checked on a regular basis."
Pros: "The bathrooms were incredible dirty. I take longhaul flys very often and Delta definitely has the dirtiest I've seen! Bathrooms were very dirt on both flys (from and back to Rio)."
Pros: "Like the smaller plane: less craziness!"
Cons: "Would've been better without the delay, but the aircraft was late getting to Atlanta."
Cons: "The handle on my checked bag was broken when I got it at immigration. Not sure why they pulled out the handle since it was retracted when checked in."
Pros: "Flight late 46 minutes, they forgot I asked for a vegetarian meal, my business class round ticket to Peru did not gave me acceds"
Cons: "The original flight was canceled and a new one substituted - basically they wanted to fly a smaller aircraft (via a different regional carrier) so the flight number changed. PHL did not have the new flight info displayed at the Departures board or on the screen at the gate. Caused a little anxiety."
Pros: "Free movies & TV for all seats and the selection is great! Also, used the wifi and had great connection the entire flight."
Pros: "On time. No issues"
Cons: "Food could have been better"
Cons: "Single worst airline ever"
Pros: "The crew was great. The crew at the gate tried to get us on another flight so we wouldn't be too delayed."
Cons: "he all day delays were not. We missed a show we paid a lot of money for months prior to the flight and we missed it!"
Pros: "Friendliness of crew."
Cons: "Seating on United sucks. Seats are not comfortable and don't recline to the degree that Deltas does for standard cabin. Boarding for both my united flights has always been delayed. they are never on time. Ill go back with Delta and pay a little extra for the comfort and timeliness."
Cons: "2 hour maintenance delay"
Pros: "Everything was fine once we got on the plane."
Cons: "United took our plane and gave it to another delayed flight, meaning they delayed us by over 4 hours. Didn’t take off until 12:30 am when we were supposed to have taken off at 7:55 pm."
Pros: "Despite all the security checks, it was easy to board even in group 4. :)"
Cons: "Food was just mediocre. Would be nice to see a menu. They didn't offer slippers and the eye masks for the long flight. Comfort plus seats were spacious not really "comfortable:"
Cons: "The flight was about 9 hours delayed and I didn’t feel like anyone was trying to make up for it"
Cons: "The flight from Chicago to Moline was delayed over 3 hours due to an engine issue. We were delayed to board, then once we were boarded, we sat on a cold airplane for over 30 minutes in sub-zero temperatures in Chicago. Maintenance was called to start the engines externally but the starter machine wouldn't work. Finally, we were made to de-plane. We sat for over 30 minutes waiting on information. Never received meal vouchers. No snacks or water was given during the wait. The steward was very nice and helpful but the gate agent was horrible. She seemed "inconvenienced" when you went to ask her questions."
Cons: "My connecting flight was delayed by 4 hours due tknsmong in India. I called United ahead of time to tell them I was not able to make my flight and if there was anyway I could get a new ticket. The representative was confident that 40 minutes between my flights at Delhi was enough time to make it despite me reminding her about the time it took to get off the plane, pick up my luggage, get through immigrations and travel to my terminal. She was very wrong. She insisted I call them when I land and that I go to the ticket booth. Little did she know that once I miss my flight my ticket is no longer valid and I was no longer able to enter the airport in India. Once I reached the entrance I was directed to a Untied booth all the way at the end of the terminal and was told to buy a new ticket. There was no United representative at this booth. I waited 3 hours and even called the number posted at the booth. No one picked up and no one came. I had wasted several hours. I ultimately decided to buy a ticket online spending another thousand dollars to get back home when I was told that I would be given a new ticket at the booth by United. But I had to wait another 24 hours outside the airport because I was not allowed in so early prior to my flight. Very unprofessional and unhelpful when I needed it the most."
Cons: "Last row"
Pros: "On time"
Cons: "The flight attendants were rude, impatient and generally seemed unhappy to be working on this particular flight."
Pros: "Crew was excellent!"
Pros: "For an extremely late gate arrival, United personnel were very accommodating."
Cons: "One flight attendant was more than curt and impatient when taking food orders. Cabin announcement told passengers to check menu in setback pocket. There was no menu. Attendant didn't offer one until another passenger who overheard conversation requested menu. As a frequent United traveler BOS > SFO, normally a 5-6 hour flight, attendants always seem to be rushing, brusque."
Pros: "Lovely crew. Comfortable flight."
Cons: "The B terminal of IAH Airport is awful. Impossible shape and bad signage. The signs on the inside don't match the outside so picking up people is difficult."
Pros: "Everyone involved in making sure that everyone's travel EXPerience was superior; is to be given high praise."
Cons: "Entertainment was awful. You have to watch movies on your phone and then the wifi/app doesn't even work!"
Pros: "It was a brand new aircraft in it was a big one."
Pros: "Food and entertainment was good..."
Cons: "Baggage delayed for three days... had a terrible unnecessary painful stay at delhi,india.. claimed for compensation since July 19th, still on pending..."
Pros: "The crew was a little harsh to passengers and rough speaking. 2 of them stood out from the rest."
Cons: "The entertainment screen did not work, After repeatedly asking for an aisle seat - I was asked to pay $200 for a seat selection."
Cons: "Same comment as above! The crew were not as friendly and welcoming, especially to coach passenger like me. There were too many announcements and interruptions. Not sure why but it was unnecessary to have too many, can't rest or sleep nor continue with viewing the entertainment provided. It seemed like a tired crew this time. The food was not good."
Cons: "NO INTERNET!!!"
Pros: "on time"
Cons: "This flight was canceled because my initial flight was canceled by united and then I could not take the rebooked flight so I could not keep the seats together with the travellers I was with and then was placed in the back of the plane. When my flight was canceled initially no one informed me that my return ticket would be canceled which I specifically asked about. I hope never to fly united again. The day to day staff at ohare and on flight were good and courteous."
Cons: "The upgrade was pointless as it put me next to the Bathroom. Food was inedible. Crew was testy"
Pros: "Everything seem to move in a timely manner. The staff was nice and pleasant and the overall flight was smooth (I don't really like flying at all but it was good)."
Cons: "Crew remained their usual ignorant, uninterested , back-of-the-plane kitty party groupies"
Cons: "They where late coming for about 30 minutes and going back it was late 3 hours. very frustrating for picks."
Pros: "The flight was packed, uncomfortable and not much to est that is healthy."
Pros: "Direct flight Flight take off and landing timing"
Cons: "Packed like sardines. Way too much Crew unmindful of passenger comfort (attitude) Food was just ok, especially the soggy sandwich snacks"
Pros: "Not much"
Cons: "Pay for drink Old farts as crew ..sulky and not helpful"
Cons: "It was a 15.5 hour flight, and food was served 14 hours apart! Could've served the second meal a bit earlier."
Cons: "They cancelled the original flight! so we spent a long time rebooking flights home via Newark finally reaching here about 9PM. UAL plane seemed somewhat tacky, perhaps in part because everyone brings their food and the place smells like a delly! in future cross country will try to use Virgin or JetBlue!"
Pros: "Short flight so no need for food or entertainment, but the roomy seats were amazing after a long day of flying"
Cons: "$25 for one checked bag, no heads up about needing to download an app to watch free in flight entertainment"
Cons: "The crew was terrible. We sat on the Tarmac for over an hour, very limited information. Flight attendants were asked for ETA several times in flight and never gave any information to passengers. At one point saw them taking selfies in the front of the plane service area. Worst service I've ever had in a flight"
Pros: "Wick & on the!"
Cons: "The one tee member kept repeating things that had been said on the intercom & then announced the wrong time when we landed. She seemed quite distracted."
Pros: "It was not"
Cons: "Did not provide any drinks!"
Pros: "Great Dep and Arrival times. Punctuality. In fact flight arrived an hour earlier."
Cons: "In flight service appeared to be just mechanical.."
Cons: "Flight was delayed two hours and the time of departure kept changing"
Pros: "They let us get off the plane"
Cons: "No complaints"
Pros: "Hate attendant went above and beyond to help me upon return from abroad."
Pros: "On time, empty middle seat, free DirecTV"
Cons: "Poor snacks."
Pros: "Excellent service and friendly staff"
Cons: "Absolutely not enough room to stretch your legs"
Cons: "The only inconvenience was that my luggage was placed bellow and no one advised me that I should pick it up from luggage claims. I had a connecting flight and my luggage was not placed there. I was also at the gate on my ticket connecting to the next flight and I was at the wrong gate.I alalmost missed my flight."
Pros: "The flight crew was nice"
Cons: "Plane was old and dirty ...."
Pros: "Something to entertainment."
Cons: "Dont have music or screen tv"
Cons: "The delays and plane changes started the night before, and continued throughout the day. All were listed as "Operations issues". When I arrived for the flight, it was delayed about 30 min. When boarding time approached, another delay and no plane in sight. When the other plane finally arrived almost an hour after our scheduled departure, we were told it would be a quick boarding. People started waiting in line, but no passengers were getting off the arrival. After a short time, the announced they were having problems with the luggage. After about 30 min of waiting, the flight was finally cancelled due to "weather", even though you could see other flights taking off. I'm sure it had nothing to do with our arrival airport being closed for the night by the time we would have arrived. Thanks United for the $55 cab ride. Every trip in the last year on United has either had a delayed or cancelled flight!"
Airlines flying to Moline have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights to Moline
Masks required on board, masks provided on flights to Moline
Social distancing seating
Middle seats unavailable to book on flights to Moline
Testing for antibodies, testing for symptoms for flights to Moline
Waiving of change fees. Search flexible flights to Moline