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Pros: "The crew was exceptional. They took care of the customers with passion and energy. The Q suites are comfortable and one of the best seats out there."

Pros: "All is well"
Cons: "Everything is excellent"

Cons: "Good service and better than average let room and overall seat confirm, which is a big plus on long haul flights. Will definitely choose to fly Qatar again."

Pros: "Yes"
Cons: "Good flight"

Pros: "Nothing"

Cons: "Qatar airport duplicTe security check"

Pros: "Qatar Airways is the best first class airline in the world hands down"
Cons: "Nothing they do a great job!!!"

Pros: "Everything."

Pros: "Everything."

Cons: "The flight was excellent and the service was impeccable. The attention that they gave all the passengers including myself was excellent. Would Recomend to take Qatar from Bombay to Miami"

Pros: "was the seat super comfort"
Cons: "if the have variety of food provided will be better"

Pros: "Crew was good! Food was good! Boarding was on time !"
Cons: "Economy comfort could be better."

Pros: "Entertainment"
Cons: "Food"

Pros: "More leg room, easy boarding and comfortable flight in economy"
Cons: "NA"

Cons: "At Mumbai airport, during check-in I was told that my carry on bag plus personal item together should weigh not more than 7kgs!! I have never had any airline actually weigh my personal item (laptop backpack) before this journey. Eventually I ended up stuffing my check-in bags with everything I was carrying in my carry on bag before I was allowed to check in. The weird thing is, I was never told about this rule on my journey from the US to India."

Cons: "During check-in, I observed inconsistent application of rules with respect to hand luggage. My carry-on and laptop bag combined were 12 kgs and was told that I had to pay excess baggage fees. While, there were quite a few people on the plane whose hand luggage was clearly above 12 kgs."

Pros: "Flight was 80% empty, but it was amazing anyway, slept through most of it"
Cons: "Staff constantly woke me up for snacks and drinks, which is good on one hand but I was sleeping so deep that it was a bit annoying."

Pros: "Excellent entertainment very friendly crew"
Cons: "Food...again"

Pros: "Entertainment is very good"
Cons: "it felt like sitting in a sardine box"

Pros: "everything"
Cons: "nothing"

Pros: "Staff is friendly"
Cons: "The seats are tight and I am a slim person"

Pros: "I liked how kind and attentive the staff were."
Cons: "The connection in Doha was a pain...one has to one end of the airport to the other...go through security and then come ALL THE WAY BACK! UGH!"

Pros: "crew servious and food quality."
Cons: "not so many Hollywood movie choices."

Pros: "Boarding was orderly and tinely. Seats were confortable."
Cons: "No internet on-board and terrible food."

Pros: "the crew as more customer friendly, and it appeared they really take care of customer, not just put some words on paper."
Cons: "i have requested the child meal on the web site and also requested the seat preferences, however when i boarded the flight, i came to know that they have only honored the seat preferences but not the food. on the serving menu, the veg option was available but we informed that the veg is available only if we have requested it on the web site, i had to survive with add-on food but not the real meal. crew were struggling to serve food for us."

Cons: "Airport hotel costs around 350$ No entry visa for layovers exceeds 8 hours as they announced The answer they’re not giving entry visas is you bought a discounted ticket!!"

Pros: "Cabin crew including the ground staff were awesome in providing best of its class customer service. Food and entertainment onboard was really good."

Pros: "Personal courteous service"
Cons: "Quality of food"

Pros: "service and staff was polite & friendly"

Pros: "Everything"
Cons: "Long hours from Doha to Atlanta"

Pros: "Boarding and ticket counter crew were good."
Cons: "Business class passengers were not given a priority.The food was mediocre and didn't compare to other airlines. The crew was impolite and attend to passenger's needs. Local American airlines pay more attention to passengers even in economy class. Will not recommend traveling from Mumbai to Doha via Qatar airways."

Pros: "Hospitality"
Cons: "NA"

Pros: "My family did not comfortable in English talking and air hostess helped them very good with Hindi language. Increased my mom confidence to travel through Qatar airlines without any problem. Appreciate staff on board and airline service, thanks."

Cons: "Very uncomfortable seats- Space between seats is very tight"

Pros: "Comfort and service"
Cons: "Food breaks should be more"

Pros: "I liked everything about the flight."

Pros: "Food was great, seats were comfortable, in flight entertainment was awesome, flight crew was friendly"
Cons: "baggage process could have been better, i was made to remove stuff just because was 1-2 lbs overweight in my baggage. Never had this issue with other airlines (especially when its only matter of 1-2 lbs.)"

Pros: "Nothing"
Cons: "There was nothing to like. Considering my travel experience with Qatar & middle eastern airlines they've gone worst. The aircrafts need to be upgraded especially on long flights. Food was horrible and so was the entertainment. Would not recommend or fly Qatar again."

Cons: "Worse staff at mumbai airport. Even thou i was ready to pay for the upgrade to business class. They told me am not eligible to do it. Extremly dissappointed with the airline and staff"

Cons: "No upgrades. Worst flight."

Pros: "Excellent customer service, smooth boarding, good food."

Pros: "Website and in-flight service is quite good. Flights take-off and land on time. The crew is international and quite professional."
Cons: "Onboard entertainment system is not quite good. The touch screen is not responsive and the movie selection is not very good. This is where Emirates excels."

Pros: "I was the third person in the line. The ticket agent couldn't find my ticket as multiple tickets were booked on my name and all tickets showed X mark. After 20-30 minutes of wait, I finally got my ticket but the security and custom lines were very long by that time. Never flying Qatar again."

Cons: "The food was not that great, I asked for non veg Hindu , it was very bland and tasted like fake chicken!"

Pros: "Good staff and service"
Cons: "Require more leg room"

Pros: "Seat and space"
Cons: "Food was pathetic."

Pros: "Movie selection was good."
Cons: "Everything else. Boarding was chaos, Ground crew should show authority while boarding passengers."

Pros: "It was nice service and hospitality"

Pros: "Great"
Cons: "Non"

Pros: "There was no distance between seats with COVID 19 Craft was so crowded and full on kids under 5 years which Made it super noisy. Even with earbuds there was no peace."
Cons: "Food wasn’t good and there’s no choice, no ice where beverages were not cold, toilets stocked!"

Cons: "Economy seat leg support could be better"

Cons: "Food"

Pros: "Punctuality"
Cons: "The food, leg space, the drink, and more hospitality, specially towards the aged people like us."

Pros: "Lots of entertainment options. Good leg room. Good food. Made a 16 hour flight about as tolerable as one can hope for."

Cons: "Food"

Cons: "Delayed my luggage. Still waiting for Emirates to call me after 2 days"

Pros: "no"
Cons: "food was average"

Pros: "For other people it seemed to work."

Pros: "Nothing"
Cons: "Very bad service we press the light no one comes and the food is really bad and when I went to go get a cup of tea for my headache the crew member got really mad saying where is your cup we aren’t going to give you a cup where is your cup we gave you several cups where are they getting really mad at the end we made a complaint and the manager gave me some toys"

Pros: "They did an upgrade to make it business class! It was a very nice surprise! Such great Emirates Airlines! The BEST as always!"

Pros: "Nothing"
Cons: "The flight was delayed 5 times and they keep telling us 5 min . They served food half hour before landing"

Cons: "Seat was uncomfortable"

Pros: "Every thing"
Cons: "No comment"

Pros: "My children enjoyed their first flight they were very well spoilt on the flight also the care they took with my mum."

Pros: "Service, atmosphere"
Cons: "1st food was same as it was from Karachi to Dubai"

Pros: "The ground crew at the Bombay airport was excellent. Specifically, Saurabh, Sharmilee etc. WE really appreciate their wholehearted support for an issue that came up at the airport. Keep up the good work of ground /check in group at Emirates in Bombay."

Cons: "We were seated towards the back of the economy class and by the time the crew reached us, they ran out of the menu options and we were forced to take left overs"

Pros: "The flight was on time!"

Cons: "It is just great. The timing the service the professionalism"

Pros: "The overall experience was good."
Cons: "The non-veg food option was limited to a prawn dish only which may not be a good option for all. Should have a chicken or goat meat alternative."

Pros: "Plane was almost full, had a spare seat in the middle. Meals were good. Staff were run off their feet but coped well."
Cons: "The flight from Brisbane to Dubai then to Barcelona was excellent compared to the return flight from Dubai. Dubai to Brisbane flight, seats were very uncomfortable, seat cushions were hard. Toilets ran out of paper and hand towels, I had to Inform a staff member. Cabin had a peculiar odour."

Pros: "Good space for economy class"
Cons: "Announce duty free on flight is closing soon so if interested to purchase last min pls check with crew...by the time you get hold of crew I find out it’s closed - all in 5 mins, from the time I saw message and spoke with crew member it was shut. Should give a little more time on announcements, enough to get a crew member and see products to purchase."

Pros: "Professional and courteous behaviour"
Cons: "Nil"

Pros: "Travelled economy and it was very good. Would love to try business class sometime. Staff excellent food very good."

Pros: "Kids meal were OK"
Cons: "changing of the airplane to Malaysian airline without prior information. The Fruit platter was not good, unripe and relatively not so fresh. My previous experience with Emirates was MUCH better!"

Pros: "Amazing, wonderful, so comfortable, and crew was very friendly"

Pros: "Emirates is always the best."
Cons: "On longer flights, they always take your blanket 30 min before you land. I am very cold and tired and cranky at the end of a long flight. I understand they do this to reduce the work they need to do before the next flight, but it still makes me sad."

Pros: "I wish they have feet rest as in Saudi Airlines, to left the feet little pet & it will reflect positively on the back and spinal (more comfort for the back) Everything else was awesome"

Cons: "Very poor food menu selection. For an airlines like emirates getting even the basics for Vegetarian mean was missing. A wrap offered was no where close to edible feeling. in AVML meal ordered what was offered was Pathai Noodles and some oriental vegetable preparations with Indian Achaar. didnt make any combination what so ever."

Pros: "It's a classy, professional operation with new, comfortable, very well-equipped planes, high-end entertainment options, an international crew, and many small comforts that really add up to a better experience."

Cons: "Waiting for 4 hours for boarding due to silly mistake of agent for booking my ticket with wrong spelling & keep me on hold for hours & hours. will never recommend such site to others."

Pros: "The food was horrible. We were served almost an hour late after everyone and not given and option to select our food. I would like some kind of response from the airline service on this."

Cons: "I like the seat is wider, more leg room. It's quite silent compare to 777. I also feels it's spacious compared to 777."

Pros: "Mostly everything"
Cons: "The chair and the food"

Cons: "The boarding was chaotic. The public address at the gate was not clear and everyone seemed to line up randomly."

Pros: "Awesome"

Pros: "Quick online check-in and bag drop-off at the airport. Friendly cabin crew. Juices etc. offered in between meal/snacks"
Cons: "Delayed take-off from Singapore once we had boarded-an hour just waiting to taxi. Delayed landing at Dubai due to volume of air traffic. This meant a very quick transfer to the London flight and no helpful assistance from cabin crew even though I asked for assistance, I had to hail a buggy down at the airport otherwise we would not have made it to our flight as I would not have been able to walk that far in the time available. If the flight had landed on time then there would not have been a problem."

Pros: "travel was pleasant"

Pros: "As expected"

Pros: "The plane was nice. Boarding process was quick. Food and entertainment were great."

Pros: "Customer service, food, the flight in general was good."
Cons: "I lost TV signal a few times and therefore wasn't able to watch the games I was interested in. But I understand this is beyond your control at times but the whole system would benefit from an upgrade. The touch screen sometimes takes a while to respond so making the process a little tedious."

Pros: "Great airline and staff!"

Pros: "Pretty spacious for economy, clean, well-lit, easy to navigate. I really liked the windows in the cabin on this flight compared to other planes. Crew was kind. Easy to use entertainment and movies. The temperature was moderate, which means very comfortable with the blankets that were provided."
Cons: "Ordered vegetarian meal, was served vegan meal with margarine. I specifically stated that dairy was ok, and the vegan meal was not good. Boarding was a bit of a disaster, unclear and hoards of people blocking aisles and visibility. We also got in late which is very problematic."

Pros: "Very few passengers on the plane allowing to use more space than normal"
Cons: "Shaking air over India for multiple hours which wasn't too pleasant but not the fault of the airline"

Pros: "Good service good leg room swift boarding and off boarding"

Pros: "I like the ice from emirates"
Cons: "Crew members service"

Pros: "The crew and leg room"
Cons: "Food was very spicy and oily. My 3 year old three up after consuming the fried rice. Boarding was veru chaotic."

Pros: "Crew behavior, boarding, entertainment channels,food,comfort"

Cons: "Tight seats in the second flight from Dubai to Amman. Kids were next to me and they disturb my peace more than one time"

Cons: "They haven't all update information about covid update, workers had no idea about anything, rude and unhelpful I had to miss my flight because of their mess, stay at the airport for 4 hours to get my luggage back and get a hotel."

Pros: "NOTHING"
Cons: "No options to change booking and the one given was absorbant pricing"

Cons: "All the staff at the boarding part seem like they unorganized anything. They let all business passengers got it first but they didn’t open the gate door untill all passengers came through. We have to stuck by the gate door for 10-15 min. They not say anything what happened and any apologies word."

Pros: "Good crew"
Cons: "Vegetarian Food Better Entertainment System On-Time Departure On-Flight Internet"

Pros: "The Flight crew was excellent - Inflight services were really good. However, the ground service and customer service was horrible!"
Cons: "In-ground service is terrible. Turkish Airlines on-ground staff and customer service staff don't know how to handle any problems. They are unconcerned and unhelpful. They just keep shrugging their shoulders."

Pros: "Crew was amazing. Very helpful"
Cons: "Seating was cramped. Other travelers were not very cooperative"

Pros: "Nothing"
Cons: "Comfort"

Pros: "The crew was good. The seats were not comfortable."
Cons: "food could have been better."

Cons: "Inflight movies are very dated. Few new releases."

Pros: "Food was better"
Cons: "Seating was not tight"

Pros: "The only good thing about Turkish Airline was the entertainment, the movie selection was pretty good."
Cons: "I did not like flying with Turkish Airline. Worst experience ever for travel. Kept us on the the plane for hours while fixing the technical issue. The food is disgusting, the crew does not speak very well English. They do not come quick enough when you want something. I would not recommend Turkish Airline to anyone. We had to pay extra for sears that were given, should have been given to us for free considering they treated us badly on our start of the journey."

Pros: "None"
Cons: "I didnt like this flight at all. I got delaied 2 hours at the turkish airport plus the 7 hours lay over, total 9 hours, the gate travel service didnt give us any reason for the dealy, the customes gathered us in a small area where there is no seats and the bathroom was smelling so bad, we were stsrving and not even water been served to us, i missed my ride to the hotel in Amman, and missed my work breakfast orientation."

Cons: "I didn’t like The flight from Istanbul to Amman they changed my seat and put me next to a baby that throw up all over and I couldn’t have one minute of peace all flight long"

Pros: "We get turkey on time waiting in the air port for 9:30 hour then we get the plane and waiting two more hours on the ground so the flight very tiering I will never take Turkish airlines again in the pass never happened I don’t know happened to the management ???"
Cons: "My flight take 32 hours the price not worth it ,,, they said if you stay ten ours they give us a hotel room they did not they give us a sorry meal ,,, the food court very crowded and mangment"

Cons: "the wait for 9 hours at the airport is horrible with the airport being bad and no place to relax"

Pros: "I have flown Turkish Air many times for the past 8 years and they are a solid airline. They have very good food for airplane food, and a decent entertainment center."
Cons: "Unfortunately they have moved away from their Exonomy Plus seats that were great and ample room, whereas now their seating in exonomy is very cramped. They also used to have nice amenities on long international flights like a hot towel and some Turkish Delight before takeoff and landing, but they no longer have that. And my biggest complaint is that they keep their planes unbearably hot most ost of the time. It’s by far the most frustrating thing when your cramped in their tiny spaces for 11 hours."

Pros: "Food, service, flight comfort"
Cons: "Seat selection got messed up and crew helped put us back together as a family."

Pros: "Nothing"
Cons: "2 hours delay for no good reason."

Pros: "The service, the food. The staff is very friendly and helpful."

Cons: "The worst airline I have ever flown with, worst disruption management"

Pros: "All is good"

Cons: "Worst customer service."

Pros: "Dinner served was very good, American Airlines need to learn from foreign airlines."
Cons: "Comfort of the seats."

Cons: "The crew was not very warm and/or welcoming - they were short, impersonal, and kind of cold"

Pros: "Good service and in flight entertainment; excellent prices on tickets."
Cons: "Disorganized boarding process Scheduled departure time should be earlier; otherwise, long wait at airport."

Pros: "Flight delayed by 2 hours. Very little leg room. NO vegan food available. Baggage lost. Abysmal customer service."
Cons: "Will never fly Turkish airlines again"

Pros: "Comfort, food, staff, everything"

Pros: "The food and movies were the only good thing there"
Cons: "1. Airport wasn't air conditioned in Istanbul people were sweating 2. Very Poor customer service in Istanbul , no one of the employees there were able to smile at the whole airport 3.7 hrs wait in the airport , Both flights were packed and full of kids"

Pros: "Cleanliness"
Cons: "Harassment caused in providing wheel chairs for boarding Second flight to NY fm Istanbul. For two of us only one wheel chair was provided that too after making us stand for an hour as no seating arrangement s were available after landing from Mumbai."

Pros: "On time flight. Very good service."

Pros: "Amazing food! Very nice crew and excellent flight."

Pros: "Superb service, food and entertainment. Especially liked the wifi that allowed me to read and send emails, texts and do some work."
Cons: "When I called the night before to check into the flight our reservation had been cancelled and we did not know until we got to the airport Turkish Airlines counter in Mumbai very early in the morning that we could still fly. Never understood why our names had been removed for our return flight. Because we didn't have a boarding pass when arriving at the airport the security hesitated to allow us into the facility. Luckily we found our itinerary and they allowed us entry."

Pros: "The overall experience was good. The food was good, the comfort was good and the service was good compared to other airlines I have been on. I particularly liked the safety video. It was a refreshing change."
Cons: "There were a few delays in taking off and the second delay nearly cause me to miss my flight. I had to run through the airport which was a stressful experience. However, I did end up catching the flight and my bags reached to the destination on time. So overall it didn't cause anything more than stress to catching the flight. =)"

Pros: "Some staff wer helpful"
Cons: "Mostly as a mother traveling with a stroller, they expected me to haul everything on my own. Stroller,car seat, child, two bags! They were impatient and impolite, unresponsive when I used the steward attendance call for water or to move my child's tray (for over two hours)... there was much I didn't care with this airline, from their customer call service (I filed a complaint) to the state in which my box arrived in Mumbai (again filed a complaint but no one folllowed up with me). I wouldn't recommend this airline to anyone, especially if traveling with a child."

Pros: "Nothing"
Cons: "They took 4 days to reach my destination and my last destination they could not provide me with a seat so I had to buy it from my own pocket . The luggage came after 5 days with it missing 12 pounds of stuff. Never go on this airline. They don't care about customers especially in istambul and Mumbai. I think I should get full refund for this flight."

Pros: "Overall services include catering. Flight attendants were very kind"
Cons: "Limited leg space. Boarding process at Mumbai airport was very bad, not at all systematic and arranged."

Pros: "Food was OK, sometimes good even."
Cons: "Terrible customer service"

Pros: "The flight experience is really good. Good leg space. Great service. Great meal, most importantly they didn't mess up veg and nonveg preferences."
Cons: "On the flight from newyork to Istanbul and Istanbul to Mumbai leg space wasn't satisfactory."

Pros: "Accommodation for temporary delay"
Cons: "Lot of delays"

Pros: "Dessert was good. Seat width was comfortable. Crew was courteous and helpful but could do way better."
Cons: "Boarding process is terrible. International transfers are utterly chaotic and there is a tremendous language problem that complicates every single issue."

Cons: "Turkish did not made any alternative arrangements for travel or accommodation. I will be flying Turkish in the future. ."

Cons: "My logged didn't arrived to Amman I received one and I miss one TAG number TK633655"

Pros: "Very friendly service. Ground staff and excellent cabin crew. Excellent onboard entertainment. Good quality wines and multiple selections."
Cons: "On Board food offerings, seats are a little tight"

Cons: "Vegetarian meals were not good."

Pros: "Cabin/ground crew was professional, nice."

Pros: "Fine experience except that leg room is awful."

Cons: "The food is horrible"

Cons: "The service was not good and the staff had to be called 10 times for one thing"

Pros: "flights on time.."
Cons: "Our pre-ordered meals were not served"

Pros: "The planes were clean. Ground staff was nice. I am comparing my in flight experience with emirates and qatar which may be unfair for Turkish. The flight was better than flying one of our domestic carriers like delta or united but not up to mark with emirates or qatar."
Cons: "The over all seat pitch was low and seemed very cramped for a long journey. Food was hit or miss. On two different legs of flight we had a good service from Ist to was but below average service from Bon to ist. Connection in ist airport was scary - too many flights arriving at one time, people lining up outside the airport mad literally pushing their way to get in. In today's tunultous time this seemed extremely unsafe as far as airport safety. I would not travel Turkish till they extend/ update ist airport which is supposed to happen in 2 years."

Cons: "With the coronavirus breakout it was better if they pass disinfectant wipes especially before meals"

Pros: "There was nothing really special or to write home about on this particular Lufthansa flight: it got us there safely and ahead of schedule, albeit, uncomfortably (seats were extremely thin and uncomfortable) and the pitch/distance between seat rows was extremely short & cramped.."
Cons: "Seats could have been more comfortable; they were extremely thin and uncomfortable--and airline could give more legroom/pitch between seats."

Cons: "The plane was very old. On my seat, the TV screen did not work. The cabin crew was lazy. Nobody paid any attention to the Attendant light by my seat."

Pros: "Flight was on time"
Cons: "Very rude crew, I asked for water and I was told to get and help myself"

Pros: "I didn't like it at all, My luggage bag was wetting after I opened it my clothes smell so bad"

Pros: "nice crew"
Cons: "old planes with bad seats and no chargers or entertainment"

Pros: "Nothing"
Cons: "Lufthansa is not a pioneer flying company as you think, everything comes from Germany is low quality especially service!!!"

Pros: "nothing was good"
Cons: "Very rude and I think they are a group of racists."

Cons: "Food"

Cons: "Flight from dc to Frankfurt was delayed 4 hours. Flight from Frankfurt to Amman was cancelled and rebooked for the next morning."

Cons: "Cramped economy seats compared to Bombay to Munich flight."

Cons: "Food could have been better,there several seats empty ,but couldn't switch seat or food TV wasn't working at all"

Pros: "Friendly service, actual food in economy class, just a small delay, overall a very smooth trip."
Cons: "As above, I couldn't check in online and thus couldn't choose my seat beforehand."

Cons: "My seat did not recline, the seatback was dirty, the seats were very thin, and I could feel every movement from the person behind me. There was no in-flight entertainment, no USB ports or outlets."

Pros: "No food was served. requested vegetarian food never came thru"

Pros: "Food On time boarding In flight services"
Cons: "Long announcements"

Cons: "Absolutely unprofessional. Zero courtesy’s & hospitality. Totally untrained ground staff. Will want to file a lawsuit against the airlines."

Pros: "Boarding and timeliness"
Cons: "Entertainment system on 2 out of 4 flights didn't work well. Only 1 of the earphones worked on my seat, practically useless. Crew was grumpy the whole time, and food was average at best."

Pros: "Smooth and comfortable flight . Awesome service by the crew"

Pros: "everything was good other than the entertainment package"
Cons: "not verymany movies to select"

Pros: "Boarding was fast. Crew was good. Comfort level was good."
Cons: "The requested meal was not delivered. However, the crew bring it from the extra they had with other classes."

Cons: "Flight got delayed by more than an hour, so my layover was cut short and had to rush to catch my next flight"

Pros: "Finally an upgraded plane. The plane from Frankfurt to Mumbai was not the best. On business class - small washroom with the toilet lid collapsing on you. One of the washrooms also not functional. Liked the food and the service."
Cons: "Sink not functioning properly in business class."

Pros: "The crew was nice about everything. On being asked at the airport to at least change my seat on the second leg flight the personnel did it without a fuss."
Cons: "Tthe first leg was overbooked and they wouldn't let me select a seat and I had to weather through a middle seat that I was not at all comfortable with The entertainment collection can be better specially Indian/Hindi movies"

Pros: "cleanliness, timely arrival and departure"
Cons: "poor service - surly crew bad food - havent been served worst food uncomfortable seats bad entertainment, sound distortions, small screens, limited selections and to top it all is the FRANKFURT AIRPORT - one of the worst transit points which makes you walk for miles and miles."

Pros: "The special meals ordered were good. the staff was courteous. Bags arrived on time."
Cons: "Seats towards the rear of plane were too narrow. When the front passenger reclined their seats they were in your face. This is bad design. Also, at Frankfurt we had to wait over an hour for the plane to get de-iced. Why was this process not started early, as the departure time was known."

Cons: "Cramped space in economy class."

Cons: "Had requested vegetarian and was served vegan instead"

Pros: "We had a problem in Germany. My daughter left her passport on the plane. Everyone was very helpful and found it. And got it back to us."

Cons: "The flight boarded late, and very slowly, and took off late as a consequence. Thus, landing late. The inflight entertainment is only accessible with aps that you need to download before you get on the plane, when, of course, you don't know you need them. A remarkably illogical process."

Pros: "Only best part of Lufthansa is newer planes. Smooth rides. However, I don't think they can count on their customers base only on one positive for long run."
Cons: "Flights were late and boarding was caios, no one had any clue what to do. Blankets were filthy. Entertainment had limited choice. Considering I took six flights in this month, I will let it slide that they ran out of New movies. Worst part was food. Obviously, there is no quality consideration when they decide menu. Check Emirates or other similar fare bracket airlines to understand the gravity of Lufthansa food problem. If one reason I had to choose to drop Lufthansa from my future consideration then that would be worst food and drinks. I would strongly recommend that they should assign people who need additional time to board at the back of the plane. It will help them to go back of the plane faster and avoid gridlock in the middle. Another advantage is it will help other passengers leave plane faster at the end of the ride. Boarding process will be come significantly faster by filling the plane from back to front by loading passanger with children and who needs time at the first loading area at the back of the plane. Thanks"

Pros: "Crew was very attentive and informative."
Cons: "Boarding process was the worst I've seen. Seats were too small and no space compared to other flights I've flown on similar routes (British Airways London-Amman & Paris-Amman). No tv's, entertainment system. You could download their system but need to buy wifi to access it. Will try to avoid Lufthansa's short haul flights in the future."

Pros: "bad service"
Cons: "everything"

Cons: "-flight delays-no information provided-no information on gate changes-"

Pros: "N/A"
Cons: "Lufthansa Ground staff was not equipped to handle flight cancellation! It took them 4.5 hrs after scheduled flight departure time between which they told us flight was cancelled and provided Hotel Accommodations. Very sad customer handling and service. Subsequent booking was a mess too!"

Pros: "This part of the journey was excellent."
Cons: "The very long commute from one terminal to another terminal."

Pros: "service was excellent, food was good, flight crew very pleasant."

Pros: "The aircraft for one - their new 747-8l. Spacious and quiet. Loved the ambience. The food was absolutely fantastic Indian food. Service professional and courteous. I would plonk money to travel LH business class for sure."
Cons: "Nothing"

Pros: "in-flight service was fine"
Cons: "Very poor ground staff at the check-in counter. Made me pay 2nd bag fee of $100 at the time of check-in, despite the airline rules allowing 2 free checked bags. The staff including the supervisor were so un-cooperative and rude. The supervisor snapped at me by saying that I was not doing the airline any favor by flying Lufthansa. At that point I just gave up and paid the totally unjust fee. Took me to a back room to pay the fees, where the credit card machine and even the printer wasn't working. ...... very bad experience EVER !!!"

Pros: "No ventilation on some terminals toilet economy class."

Cons: "crew service was not good especially in flight from Mumbai to frankfurt. I was not served with midnight snack though i was awake."

Pros: "Good cabin crew, good food Easy to use entertainment system"
Cons: "Boarding was a bit chaotic"

Cons: "I couldn't use the entertainment pack because I didn't have it downloaded on my iPad. I was told to download it when we boarded onto the plain. But at that point i couldn't access wifi. The 7-hours flight could have been more memorable if I could access the entertainment pack."

Pros: "Clean plane. Good boarding service."
Cons: "Food taste. Ok entertainment."

Pros: "Overall good flt crew.....and service. Good food & selection. Clean airy plane"

Cons: "Everything good"

Pros: "Service/ flight/ comfort/ food"

Cons: "I actually lost money because of the misinformation -- was told there was a modification on my flight details and that I had to call the Lufthansa office. I called in and was never told that anything was wrong. I kept trying to check in online and got blocked at every trial... Cut a long story short, I showed up for my Lufthansa flight to only be told I didn't have the required visa for one of my layovers... I missed my flight, got no refund for it and got zero help in finding a solution to my problem. You could do better than that, Lufthansa."

Cons: "Boarding was delayed. Though staff present at the gate, no announcements were made, not communicated to the passengers. All of sudden a big line to board the flight. Entertainment - when compared with other airlines, very few movies available."

Pros: "I slept throughout the flight . It was very smooth. Got food on time and water was served all the time"
Cons: "The toilets were dirty and smelly . It would also be nice to have a hand lotion in the washroom."

Pros: "Everything"
Cons: "All ok"

Pros: "Comfortable"
Cons: "Nothing"

Pros: "Business class was really enjoyable with a flat bed. Food was delicious and served with a smile. Crew was helpful and easy to talk to."
Cons: "Entertainment and selection of movies could be improved. The Hollywood movies did not work, others did."

Pros: "Nothing"
Cons: "Economy sets are too tight and cramped. Cup holder was good for nothing, i tried to put my soft drink bottle in it and it slipped right out the bottom and when I tried to put a cup of water in it supplied by the crew it wouldn't fit! When I reclined my seat to sleep the passenger behind me pushed my seat hard back to upright position. When I turned around to ask why the rude response I realized that he was a tall fellow and his knees were already touching the back of my seat so when I reclined it, it hurt him and he had no where to move his legs. I couldn't do or say much as I understood his misery and therefore kept my seat up the whole way for 5 hours! The flight was full and neither of us could relocate to another seat."

Pros: "Wheel chair service was excellent"
Cons: "I wish gulf air start to put movie like others competitors airline instead of blocking it."

Cons: "Better coordination between stewards."

Pros: "Seat was not comfortable TV and the hand set was not used friendly Scrambled eggs on the breakfast was really not good ...., sorry !!! Finally the smell of the J class area was bad Like old shoes smell !!!!! Sorry to say that but it was like that Next time please take care of this"

Pros: "Nice flight"

Pros: "The best airlines ever."
Cons: "The ticket price is costly ."

Pros: "Pleasant crew."
Cons: "Nothing."

Pros: "Crew was good"
Cons: "As always the seats were tight."

Pros: "Good crew , good service"
Cons: "The services could be best."

Cons: "The boarding process could have been more smooth. The flight wasn’t comfortable. The crew wasn’t courteous and more rude. The food was not good at all."

Cons: "Boarding took too long"

Pros: "Trip from Bangkok to Bahrain flight was so good - service perfect - crew wonderful"

Pros: "Coffe"
Cons: "Have to wait along time to get the tickets of the connection"

Pros: "Nothing its was fast and no entertainment in board"
Cons: "Small seat"

Cons: "Everything"

Pros: "Excellent experience overall."

Pros: "Boarding was on time and the crew are very nice"
Cons: "There was a delay because airplane was waiting passengers from connecting flights which made us delayed half an hour"

Cons: "There was some delay."

Cons: "No communication with passengers about flight delay and subsequent change. We were told the plane would wait for us, but found out they had left with half the flight being left stranded. Awesome."

Pros: "The crew was helpful, the boarding was organized"
Cons: "I travelled with my 3 years old kid and there weren't any food that was special for The kids The stroller i travelled with it and i received it with the bags, while when travelling to dubai i received it back on the plane gate which was much better"

Pros: "fast boarding, got the luggage quickly."
Cons: "Food was ok but may be improved still specially AVML."

Pros: "Subcontinent flights are substandard.. Crew are indifferent.. Taking this flight only because it is direct non stop"
Cons: "Subcontinent flights are substandard.. Crew are indifferent.. Taking this flight only because it is direct non stop"

Pros: "The Staff were very courteous and worked efficiently during serving food and prompt when called for assistance."
Cons: "On my way from London to Bahrain the flight was having two toilets in non working condition through out the flight. So only two were operational. Whatever the issue was never fixed till we reached Bahrain."

Cons: "I head phones I didn’t get my bags I have been waiting for the past 3 hours at the air port and I haven’t received my bags yet and I think I will Waite for 3 more hours"

Pros: "Everyone was professional and helpful"
Cons: "Paying for the weight of each bag instead of the free 2 bag international allowance was absurd."

Cons: "The plane is too small I couldn't go to the path room because the floor was busy by the cabin crew because of the food and the drink service also the Bahrain air port is too poor regarding Gulf air agents in Manama, this is my last flight with gulf air and I will not recommend to my friends."

Pros: "Crew"
Cons: "The Food Choices"

Pros: "More movies And good food Pls have working charges of iPhone on Bahrain airport"

Pros: "Nice crew and good service"

Pros: "Everything"

Pros: "Not much."
Cons: "Buses took ages when boarding and disembarking."

Pros: "Nothing at all"
Cons: "Attitude of staff at Gulf Air in Manama is rough and don't extend any assistance. Flights delay is very common.....too bad. Will never ever choose this poor Airline again."

Cons: "Missed my connection from Doha to this flight neither Qatar air or gulf would help me reschedule ticket had to pay third airline to get home"

Pros: "on time"
Cons: "food"

Pros: "Everything went well."
Cons: "Nothing"

Pros: "Great staff and service. Non-pretentious unlike other tegional carriers!"

Pros: "EVERYTHING WAS GOOD AND COMFORTABLE ON THE FLIGHT."
Cons: "THE CONNECTION TIME WAS SHORT BETWEEN FLIGHTS AND WE HAD TO RUN FROM GATE 11 TO 32 TO CATCH THE FLIGHT THERE DIDN'T HAVE THE SMALL CARS WHICH MOVE THE PASSENGERS . AND IT WAS VERY LONG WAY FROM GATE 11 TO 32"

Cons: "Although I do not have small children, I think it would be helpful to allow people traveling with small children to board a few minutes ahead of everyone else."

Pros: "The security check was horribly handled. There was a chance for missing the flight."

Pros: "We landed safely and everyone got off the plane."
Cons: "Gulf air has decided to do "silent boarding" - so we were late boarding our flight because even though we watched the gate- it never filled up, there were never lines, no announcements, no lights signaling anything. Our captain took VERY sharp and hard dips and turns during our flight. He even dropped altitude so quickly that some women on board yelled out in terror. No announcements were made as well by the crew or captain regarding these very uncommon experiences of turbulence or announcements to remain with ones seat belt fastened. Finally, the man driving the bus from the plane to the door at Manama airport was too busy talking to the men who decided to sit in the front seat of the passenger bus and not look on the road in a busy air traffic area. I'm literally blown away at how everyone was safe and made it from point a to point b. I'm also horrified at the lack of communication or safety precautions."

Pros: "Clean and efficient flight. Departure and arrival on time."
Cons: "maybe a smile or something from the crew members? Emirates is friendlier... All the girls seemed very sad and did not really made me feel welcome... Overall good service, so this is minor."

Pros: "On time flying, entertainment"
Cons: "The custurd sandwich, they could have just simply serve cheddar cheese sandwich. He kids meal was very good though"

Cons: "Bag lost in Bahrain"

Pros: "Service"
Cons: "Na"

Pros: "Excellent value for money fare All Gulf flights I have been on recently (12) were on time Comfortable seats in economy Excellent entertainment system Plane not full so plenty of room. Gulf often not full so well worth a try."
Cons: "Staff inattentive on overnight flight - no water brought round etc Awful breakfast - egg was dried I think - inedible"

Cons: "Food was below average Crew handling is average Timing of flight and boarding is very bad. No entertainment provided."

Pros: "Perfect"
Cons: "Non"