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Pros: The crew was great and the flight was on time.

Cons: Seats were a little tough.

Cons: Flight was delayed by 4.5 hours!!! I missed my connection flight in New York and had to spend all night in terminal...w to wait for another connection flight. Did not sleep 2 nights in the row.

Cons: You should flag that the luggage is not included in price when selling tickets.

Pros: Excellent

Cons: Good

Cons: The food

Cons: Luggage is coming soon))(tomorrow)

Cons: Aeroflot has failed the connection which is why my flight to CEK was missed by few minutes and it caused me to miss an important meeting at my final destination. UNACCEPTABLE

Pros: The flight attendants were friendly and helpful. Especially when we were leaving they took care that nobody would leave their stuff. The captain voice on announcement was calm and relaxed and it calibrated the right relaxed atmosphere during the flight.

Cons: Everything was good

Pros: in the AUH-MAD leg, i thought the headrests were great—perfect for sleeping

Cons: in the MNL-AUH leg, the touchscreen entertainment system didn’t always work

Cons: From chennai to Abu dhabi was very uncomfortable Abu Dhabi to London was very comfortable

Pros: Love Etihad service

Cons: Snacks, i didn't want set meal

Pros: Flight was ok

Cons: Food, bus journey to the plane

Pros: Comfortable seats and good entertainment, nice food

Cons: Cabin crew were not friendly, and were resistant for any special requests

Pros: Crew was professional, food was good.

Cons: The screen to manage in-flight entertainment was not very responsive and live tv was cutting out constantly

Cons: Room temperature control should be better.

Pros: Comfort and food with good entertainment.

Cons: Crew could be trained for better service, most all were rude and annoyed that they were there.

Pros: It was an easy and seemless process.

Cons: The airport self-check-in and bag drop service was a bit chaotic ie not clear which line was for who etc

Cons: 24 hours was before flight was delayed 50 minutes and after when I was at airport an other 1 hour and 40 minutes delay , when You have a transfer flight to take it is not serious

Pros: No customer service skills at all

Cons: Ukraine is great when it comes to taking your money, but when you have an issue or can't find your bag, they will not compensate you

Pros: Crew

Cons: The plane was really old and all broken