Heightened sanitation
Daily cleaning, installation of cabin HEPA filters on flights from Guangzhou
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 9h 50m
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Scores according to KAYAK customer reviews
Pros: "Worth buying an XL seat Liked the rolling ramp better than steps. Buses to terminal were wuick"
Cons: "Baggage policy for checkin and carryon is too restrictive, too low. Too many email messages sent by IndiGo."
Pros: "The seat was really bad and the crew didn't make any effort to dim the lights for about 75% of the journey. I would say an international flight on a low-cost carrier like Indigo should be avoided."
Cons: "if the cabin crew had been a little more cooperative, this flight could have been better"
Cons: "Priority boarding for parents with kids."
Cons: "all ok"
Pros: "Amazing crew."
Cons: "Better comfortable plane"
Pros: "Cleanliness, and punctuality."
Cons: "Choice of food available. Since it was lunch time, proper lunch type food should be available, and not just snacks."
Pros: "The staff at the airport check in counter cause too many delays by asking unnecessary questions regarding visa for concerned country, where as they only need to check for onward ticket. Also, passenger at the back of my seat was causing discomfort by stretching his legs too close to my seat"
Cons: "The staff at the aiport check in counter are not very well trained regarding visa requirements for other countries. The cabin crew needs to better train passengers regarding the amount of space allowed for their seat."
Pros: "On time schedule"
Cons: "Everything."
Cons: "Flight delay was not communicated timely"
Pros: "We arrived"
Cons: "The flight was an hour late on departure pushing the international flight timeline a bit too narrow."
Pros: "6E Prime was value for money. But food promised was not given as a part of it despite asking."
Cons: "Long delay in getting bags in Hyderabad. Turbulence in the air"
Pros: "Promptness and efficient management of time. Nice staff!"
Cons: "The food is too ready-made and processed. They incorrectly market it as fresh. They need to have better and genuine food"
Cons: "45 minutes in the checking queue. And long queue at the boarding gates. Please get your act together. All it takes is a little forethought and efficiency — not many people looking busy and doing the same thing."
Cons: "Could have been on time"
Cons: "In hurry to turn around aircraft, the tray table and aircraft was not cleaned. Boarding started and passengers were made to stand in queue even before the aricraft was cleaned, causing avoidable inconvenience."
Cons: "I wish Indigo flight get in-flight internet."
Cons: "Flight was on time. Crew were professional."
Pros: "The cabin crew behaviour"
Cons: "Boarding experience, boarding gate staff behaviour"
Cons: "Food variety"
Pros: "Very efficient transport to/from craft. Staff very helpful"
Cons: "Flight was delayed"
Pros: "Very good cabin crew"
Pros: "Time from landing to collecting our luggage was the fastest we’ve ever experienced."
Cons: "Ran out of food options by the time the trolley reached us. This was a problem as we hadn’t had time for lunch"
Pros: "Efficient check-in and boarding."
Cons: "Wanted something from onboard catalog. I asked Air hostess for it and she didn't bother to bring me the item."
Pros: "Worst service"
Cons: "Bad. I had paid for seats in row 1 and they allocated seats in row 29 and no explanation given"
Cons: "Luggage lost. No apologies, no compensation"
Pros: "Good and friendly staff.Food is good"
Cons: "Need to get more organized with lines. Discipline at lines should be followed . They kept on changing gates once I understand twice is okay not 4 times . Also no point on charging outrageous amounts for excessive baggage for international customers."
Pros: "Flight Stewart’s Response"
Cons: "Ground staff highly untrained & indifferent"
Pros: "the airline manage the well UPTU issuing boarding pass."
Cons: "Airline doesn't provide inflight meals moreover they do not accept Indian currency, the currency half the country from which they are operating. They were accepting credit card to be charged in US dollar or cash in Qatar Riyal for the food amount. I offered to pay through credit card but two cards has failed while third was accepted. There were many passengers who were not carrying case in Qatar Riyal and their cards work not successfully swipe,therefore they remained hungry. This is in human and no airline on international route is allowed to do so"
Pros: "No delay proffesioal staff and efficient work and space"
Cons: "We are foreign students and when we purchased our ticket we were not given the option to buy a student price ticket in Kayak or at the indigo counter at the new delhi airport. We were charged 3000rps each for overweight luggage and the staff at the check in counter in Jaipur were really rude about it. After having paid an extra 3000 rps which was almost like buying another flight ticket to new Delhi for just a 35 min flight, our flight was 1 hour delayed!! Definitely we will NEVER fly with indigo again!!!"
Pros: "Efficiency- punctuality - price"
Cons: "Seat confort 0"
Cons: "A"
Cons: "Delay from in DEL caused a missed connection."
Pros: "On time"
Cons: "Late"
Pros: "All great !"
Pros: "Kayak service is not good"
Cons: "WE HAVE BEEN RUSH TO TAKE AN EARLY FLIGHT FROM vns TO del , Staff is helpful , but it kind of not clearly something about luggage cost. but everything over all look good. Thank you."
Cons: "The flight was delayed repeatedly, so I never got on board. I drove to Delhi instead to catch my flight from there. Indigo made no arrangements to help anyone get anywhere that I could see."
Cons: "Arrive Chennai after 26 hrs of two flights. Not clear need totransfer to nearby domestic terminal, nor how to get there. Kayak didn't inform me of how to claim my eticket which they had booked thru 3rd party "Kiwi" in Brno, using a credit card number not my own. Had to show my pre printed invoice to claim my "E"-ticket. Stress-inducing, not relaxing, but not a catastrophy."
Pros: "The cabin crew didn’t even ask us for water. We were yelled at by Anoop T working for indigo airlines at Trivandrum airport. He was drunk and unnecessarily charged us for baggage check in when clearly our tickets stated that no extra baggage charges are applicable. The third party through which we booed our flight generated 3 PNRs and Anoop claimed that he will charge us for baggage check in. He was impatient, rude and drunk."
Cons: "The cabin crew didn’t even ask us for water. We were yelled at by Anoop T working for indigo airlines at Trivandrum airport. He was drunk and unnecessarily charged us for baggage check in when clearly our tickets stated that no extra baggage charges are applicable. The third party through which we booed our flight generated 3 PNRs and Anoop claimed that he will charge us for baggage check in. He was impatient, rude and drunk."
Cons: "the wait in the hall at the gate in Jaipur was not very comfortable"
Pros: "Nothing that i liked"
Cons: "I wanted to cancel the ticket but none of your cook gravy details were reachable. I sent emails but no reply. I had to cancel the ticket from indigo directly but i didn't get the refund for the same yet. Bri unhappy with the service."
Pros: "Seats are very nice."
Cons: "Flight attendants do not have passengers obey flight safety rules. Passengers roam around plane when seat belt light is on. Talk on phone all the way thru take off. Very weak on enforcement of safety requirements."
Cons: "The airline was entirely too stringent on weight restrictions for luggage without consideration for long international hauls."
Cons: "I missed the flight coz it was preponed. I had to spend 500 extra dollars on scheduling my international flight."
Cons: "Flight was Scheduled to departure at - 22:10.I reached and took boarding passes 1.5 Hours before. They Gave me Passes with Departure Time - 22:30. So delay was pre planned. At 21:45 they announced delay just before boarding start time"
Airlines flying from Guangzhou have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Heightened sanitation
Daily cleaning, installation of cabin HEPA filters on flights from Guangzhou
Mandatory masks
Masks required on board, masks provided on flights from Guangzhou
Social distancing seating
Middle seats unavailable to book on flights from Guangzhou
Pre-flight testing
Testing for antibodies, testing for symptoms for flights from Guangzhou
Flexible cancellations
Waiving of change fees. Search flexible flights from Guangzhou