Daily cleaning, installation of cabin HEPA filters on flights from Grand Cayman to New Delhi
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Scores according to KAYAK customer reviews
Pros: "Crew very friendly."
Cons: "I could not get wifi. Had it from GCM to SAV with no problems."
Cons: "More leg room"
Cons: "Sat on runway for 30 Minutes at the end of the flight."
Pros: "Loved sitting in exit row. So much more room!"
Pros: "Nonstop flight!"
Cons: "Why do I continue to subject myself to American Airlines and their horrid equipment, late, delayed or cancelled flights? The ABSOLUTE worst carrier in the country. Without question."
Pros: "The gate crew handled the delay as best they could."
Cons: "Seems that a crew timing out could be better anticipated."
Cons: "plane was very cold"
Pros: "Good crew. Good movie selection."
Cons: "Seat 20D stereo plug on screen was very finicky, lost audio until I twisted the plug. Happened any time I moved the headset cord."
Cons: "Leg room"
Pros: "in flight entertainment"
Cons: "on time flight, crew member courtesy"
Pros: "We got to our destination safely and sooner than expected!"
Cons: "Delays sucked."
Cons: "seat back tv"
Pros: "The crew was great, friendly, and efficient."
Cons: "I was seated in the middle seat between two other fully grown men. That’s three fully grown men in seats in the back of the plane. These seats are typically uncomfortable, but can be bearable if not all three seats are filled."
Pros: "The TVs and free movies!"
Cons: "We were delayed, while the board continued to show on time. After about half hour of being delayed received an email saying the flight would be delayed half an hour, it then proceeded to be delayed more. Also were standing at the assigned gate at boarding time, only to overehear other passengers saying that the gate was moved. Asked the gate staff at the assigned gate and the"
Cons: "Entertainment is bad, there is not enough headset to the passengers, half way through the plane, the hostess is already out of earphone. I have to watch silent movies just like the old days. How can that happen"
Pros: "Very nice gate, crew Very efficient boarding Very quick and efficient takeoff Rosario"
Cons: "not much selection for in-flight food and nothing for entertainment. Rosario"
Pros: "The crew was great. Even though we were delayed by about 40 minutes, they were friendly and courteous."
Cons: "40 minutes maintenance delay."
Pros: "Flight crew were very apologetic"
Cons: "Missed connecting flight from Miami. Only one flight per day. Had to take a flight to an alternative location, drive for an hour down the coast and take a ferry to my final destination."
Pros: "Flight was okay."
Cons: "Although I understand turbulence is a common experience during a flight, I would have appreciated a bottle of water from crew after they suspended service."
Pros: "Fast check in"
Cons: "Unfriendly airhostesses, I asked fir a blanket as it was freezing but refused to bring me one"
Pros: "Quality and clean aircraft, and service. Arrived early. Apparently this is one of AA's highest-quality routes."
Cons: "The legroom in economy is the bare minimum-- you could not get the seats closer together."
Cons: "Taxied for 45 minutes. 10 minutes to open the door. Had to walk .5 mile to get to customs. Had express pass because of connecting flight Still had to wait in line with express pass. Then had to transfer to new terminal. Trains out at ohare so buses. Waited another 30 minutes for a bus then 15 bus ride. Missed flight and had to set around for 4 hours for next. Totally unorganized. Not this way in Japan."
Cons: "Poor flight. Staff kept the plane ridiculously warm the entire flight."
Pros: "Plenty of overhead storage. Loved USB and AC outlets. Comfortable and expeditious trip."
Cons: "Inboard video sound system stunk. Movie audio was inaudible, particularly dialog, and to make matters worse, choosing subtitles obliterated the rest of the audio. Love Cayman but departure gates are crowded and chaotic."
Pros: "Delayed for 2 and a half hours"
Pros: "Just flying AA excellent flight"
Cons: "No wifi. Pay only"
Pros: "The terminal seating"
Cons: "I am a 100% disabled veteran and I was being rushed by flight stewards with no regard to my physical limitations. I wanted to try the kayak route but after this last experience I don’t know if I’ll still with Kayak"
Pros: "It was the night before Thanksgiving and I was really impressed at how smoothly everything went. The crew even had little travel passports for kids and flyer wings (the old school pins, not the stickers). We took off a little late but landed on time, and luggage was out immediately."
Pros: "We appreciated that American Airlines found us two seats together for the long Dublin-Chicago leg of our journey."
Pros: "I liked that you could watch TV and movies from your personal device without a charge."
Cons: "That the flight was delayed."
Pros: "Older smaller plane, no wifi"
Pros: "Just being able get home."
Cons: "After madly rushing to get to the gate, we found out 5 minutes before scheduled boarding time that there would be a 15 minute delay in boarding. After that, we were told there would be another 30 minute delay. Once we were on board and the cabin doors were closed we were told there would be another 55 minute delay. Also, LGA is such a mess these days due to construction and would have been nice to get an email notification beforehand about it. We barely made our outgoing flight!"
Cons: "Couldn't get off the plane. A problem with the ramp."
Pros: "The flight was on time, even arrived early. Nice crew and plenty of food/snacks. It was good to have a selection of movies and TV shows to watch, too."
Cons: "The lack of space on such a long flight was painful, and there wasn't much opportunity to stretch my legs. I was also seated across from a woman who didn't realize how stupid it was to bring a toddler on a 12 hour flight, and he screamed pretty much the entire time. I couldn't sleep at all and not even headphones drowned it out. That part wasn't really the airline's fault though, and I could see that the flight attendants were asking her several times to get her son to quiet down. I just wish there were regulations on these sorts of situations. Everyone around you suffers when you bring a small child on a very long flight because they will inevitably be bored, cranky and uncomfortable, and because we are confined to our seats, we are forced to suffer through it all. I wish that children under a certain age would not be allowed to board flights over a certain length of time except for special circumstances."
Pros: "Plane was ancient"
Pros: "Refreshments we're good and the crew was nice."
Cons: "There weren't any screens in the headrests for individual movie-viewing."
Pros: "Nice crew,very efficient."
Pros: "Power outlets and WiFi"
Cons: "Too crowded"
Cons: "I reached the Lima airport an hour before domestic flight from Lima to Cusco. The lady in charge told me the gate was closed. I told her it was an hour before and i had valid tickets and she was not ready to listen to anything. Horrible service ! Who closes gates to a flight an hour before ?"
Cons: "Significantly late & rude, as usual."
Pros: "The crew's response was better than expected."
Cons: "Snacks were a bit too expensive."
Pros: "Limited overhead bag storage. Gates changed to more crowded area. Felt like we were being herded onto the plane. Hurry up, etc. clear the aisles that sort of thing."
Cons: "-AC was way too high. -Blanket was way too small and thin. Only cover half of my body and they didn't have any extra blankets -There was no free movie available on a flight that's over hrs long. -I got sick because it was so cold"
Pros: "Movies. Upgraded to more spacious seat."
Cons: "Dry dry dry. Hard to sleep."
Pros: "Crew members were okay"
Cons: "The flight was almost 4 hour long, and we didn't get no food to eat, we would have to buy the food, I think that was bad"
Pros: "Seat was small but comfortable. Everything went smoothly."
Cons: "We waited a long time for Get checked bags to be brought out for pick up"
Cons: "While waiting for seat assignment the plane began boarding after being told by the clerk at the counter my name would be called I had to see the clerk for my seat after the plane was boarded not very professional no food options given on plane just handed cookies and attendant walked away"
Cons: "The flight was delayed, the first most important part is to depart on time keeping in mind the customers schedule as well that are travelling with the airline. No communication between the airline and ground department, was not happy at all and probably not fly unites again. Also they charge bags?"
Pros: "Free personal device entertainment!"
Pros: "The crew was helpful and nice."
Cons: "It was delayed a lot."
Pros: "Crew was great. Planes were on time."
Cons: "Takeoff and first half of ORD-MCO leg was a little rough. Not the airlines fault though."
Pros: "The crew was very good."
Cons: "The foot room could be better for lying on you side."
Pros: "Pleasant flight crew and comfy seats, even in coach."
Cons: "United first class - no food"
Pros: "The service and they way the treat you is the best."
Cons: "I liked everything"
Pros: "Comfy seats. Flights on time. Free pretzels."
Pros: "mediocre service"
Cons: "constant delays"
Cons: "Seats uncomfortable, crew rude to other passengers"
Cons: "Having to pay for satellite tv is no good. Most other airlines have free entertainment."
Cons: "Plane had very little luggage space. I'm explorer card holder boarding should be priority I was in group 2. Food was not of good quality hence lot of people left it. 3. Sets were too narrow."
Pros: "Decent service, flight was on time. Baggage was delivered quickly."
Cons: "Eveeything was fine."
Pros: "As always with United you know what to expect being a Silver Star Alliance member."
Cons: "It was a normal United flight, good, but not outstanding - in coach class - it is one of the most reliable national carriers."
Pros: "14 hour flight. The legroom in economy seating on UA 82 is an absolute joke if you are 5 feet 6 inches or taller. I am 5' 11" Charging $200 premium for economy plus which on united is a few more inches of legroom unlike other carriers where it's a step closer to business class."
Cons: "Entertainment system was not working for the duration of the flight (14 hours). Legroom in economy seating $200 premium for 4 more inches of legroom No automatic upgrade for silver star loyalty membership even though plenty of seats available."
Pros: "Great crew."
Cons: "Food quality could be improved upon (less sugar and carbs, more fresh vegetables/fruits)"
Cons: "I think, on a five hour international flight that you should not have to pay for your entertainment. Really cheap. And if you have a couple of kids? Since the Go App works for free in the states, why can't they offer that."
Cons: "Everything. United is so bad."
Pros: "The flight attendants were top notch."
Cons: "It was a very nice flight."
Cons: "Food options weren't good."
Cons: "Rude crew, departed three hours late, and not permitted to bring carry-on luggage. Awful."
Pros: "Great seats, organized boarding"
Cons: "Too many loud unnecessary announcements"
Pros: "Everything was quick and convenient! No hassles! Smooth sailing"
Pros: "Nice seat space (upgraded) Good flying into Chicago"
Cons: "Our plane and seats were changed by United (originally thru SFO) and we ended up in front of the exit rows so seats did not recline. The crew announced that this was not a full flight but asked that and movement await all boarding. I waited until airborne and moved into the empty seat in back of me. It actually was comparable to my own but I remained now that I moved. Several hours into the flight a male attendent told me I had to return to my original seat. No explanation. This did not present a hardship but very unnecessary and possibly risky not to have manpower in the emergency row."
Pros: "Some flight attendants were kind and understanding with passengers needs. It was fast and smooth once on air."
Cons: "The 2 hrs delayed, the bad attitude of one of the male flight attendant who made me feel that passengers behind the first's class curtain had no right to use the laboratory located at the entrance of the airplane. He demanded that I wait behind the curtain for the last passenger from 1st class who might wish to get up to use the laboratory while I was in need of a bathroom. I will not invest my money buying from United again not worth the money."
Pros: "Other than the boarding issues, it was a pretty standard flight. Left early and got to Newark early."
Cons: "I thought the boarding process for the United Flight departing from Owen Roberts International was very very poor. I understand it is a small airport catering to different destinations in the world but the boarding process was chaotic. The lines were all blending, they started the boarding process very early, many people were still going through security."
Pros: "The helpfulness of the representative at HNL."
Cons: "Last minute 17 hr "delay" Screwed out of an entire day in Hawaii. Dream vacation ruined. No car, no hotel, no time to see Honolulu. Awful."
Cons: "never flying united."
Pros: "6 Feb from Newark to Delhi the Tv out of order no one is helping hand in the flight poor service. Only one thing is good that flight is well in time"
Pros: "crew was pleasant, flight was on time, we were kept updated by the pilot re weather conditions, etc."
Cons: "no free snacks, seat didn't fully recline, limited leg room"
Pros: "Prompt departures, pleasant staff clean plane"
Pros: "Felt like a bothersome passenger even though I did not ask for anything. The snack was tossed at me in an empty seat instead of handed to me."
Cons: "United Express (Skywest Airlines in the SFO area) is simply unreliable. This time the flight was 3 hours late. With United Express (Skywest), the only thing you can count on are cancellations and delays."
Pros: "Easy boarding. Pleasant crew"
Cons: "Food selection poor. I dozed off and was not asked if I wanted a drink. Flight delayed over an hour."
Pros: "The flights were on time and without incident."
Cons: "I did not get an email to check in, what is up with that! I bought a 14" roller bag to fit under any seat. However it does not fit under all of your aisle seats. Can you indicate seats with less space on your maps. I bought the bag so I wouldn't have to lift it up. Leg space is better on Delta and under seat room also."
Pros: "When i did my online check in, i just found out that i was separated with my companion. One hour before boarding opens i took the chance to request in the boarding desk if we could be seated together, i spoke with Ms. Nan, she said she'll do her best. Diting boarding time as soon as i was sat, she came approach me and said she had a seat for us together. I was so greatful to Ms. Nan. That is why I love united so much."
Cons: "Myself and 10 others were kept from boarding as they had overbooked/overweighted the plan for the wind conditions...so i was stuck with a mini van rental as they couldn't get me another flight to my destination for 2 days so I ended up driving the 14hrs to make it home."
Pros: "Not much, except the fact that it could have been worse."
Cons: "- Cheap quality food. And less in quantity. Less options. And they ran out of meal options even though I indicated them at the time of booking. - Not so clean - Sickness bags were used ones and had something in them. Clearly, they were not replaced. Toilets didn't have basic supplies like moisturizers. Not to mention they were super cramped. - Entertainment system was out of 60s. Small LCD and were of the smallest resolution and viewing angles - made watching anything akin to watching those cam rips floating all over internet. - Cramped leg room. And the premium seat didn't have any better room. Overall, one of the poorest flights I have ever flown on. Even Air India has much better planes and service."
Pros: "I got there alive."
Cons: "They change our gate 3 times and one of those times had us walk back to entire different concourse. Then it took forever once we got on the actually plane and we had no air, it was so hot. The ride was bumpy and the air was again not very strong so we are hot and bouncing around. Finally, we get to San Diego and....they change our baggage claim. United needs to get it together or at least give us a free drink when they can't get organized."
Pros: "On time!"
Cons: "Many open seats but I was crowded into the back with several small children directly behind me and to the side who were wiggling, screaming, crying with parents correcting, chastising and singing to them. Thank goodness the trip was just over an hour and not any longer'"
Pros: "Never took a flight to Appleton cause the assigned planemail never showed up. I ended up getting a flight to Green Bay, and arranging for someone to pick me up there instead. Now I have no idea exactly where my luggage is!"
Cons: "Delay, delay, delay"
Cons: "Terrible experience in onboarding.. Later on i was made to sit in flight for 5 hours at mumbai airport"
Airlines flying from Grand Cayman to New Delhi have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Grand Cayman to New Delhi
Masks required on board, masks provided on flights from Grand Cayman to New Delhi
Social distancing seating
Middle seats unavailable to book on flights from Grand Cayman to New Delhi
Testing for antibodies, testing for symptoms for flights from Grand Cayman to New Delhi
Waiving of change fees. Search flexible flights from Grand Cayman to New Delhi