झूठा है इंडिगो फ्लाइट में मील दिया नहीं जब शिकायत किया तो बोला आपको मिल चुका है
It took a lot of time to declare that the flight gonna be cancelled ☹️ very disappointed.
They denied my meal which was included in ticket and also damaged my bag completely and broke the wheel and still not accepting their fault
Very nice and pleasant. Boarding was quick and the crew were responsive
IndiGo is low cost and therefore no frills, but is always a pleasant experience. No mood lighting and fancy features but clean aircraft, professional crew and absolute value for money.
Very hard seats. No food service, even though price is not competitive.
deboarding is very poor after landing it took around 45 minutes to come out.
My baggage bag got broken and only 3000 voucher was given for compensation
Crew members forgot to serve sandwiches after serving the coffee. Worst was the handling of bag. One of wheel was Broken making it useless. Though a complaint was registered and assured of compensation voucher equal to part cost of the new bag.
Crew was horrible. No greetings. Did not ask for any food. The crew seemed like they were forced on the flight against the wishes. Should be de-roastered.
Standard Air India quality service. Nothing out of the ordinary. Exactly what anyone wants : efficient, polite, and gracious service; a comfortable seat; and on-time service
Flight was delayed almost 4 hours departing Goa. Even on arrival, there were busses to carry passengers to the terminal which were very delayed. All in all, an unpleasant experience.
The flight was cancelled and no support was offered and the rescheduled flight had several delays!! Terrible experience!
The crew was polite. The snacks were served cold and were tasteless.
Absolutely ignorant Air India personnel at the Air India counters in Cochin Airport.
Poor, pilot flew as if he was in hurry and had to coverup for wasted time
The planes did not have charging jacks for phones or lap tops and there are no monitors for movies. On the flight from Delhi to Hyderabad I was the last person in First asked for a meal choice and only one meal was available so I had no choice.
It was far better than what others had led me to expect. I would fly with them again. Don't expect all features of the entertainment system to work.
Communication was terrible. Flight was delayed for 4-5 hours in DC (on the front end, and also after we boarded, we had to get off - some issue with fueling the old plane correctly). There was little to no information on timing or what was happening. Once we reach Delhi airspace, apparently there was weather that caused us not to land - we were actually near the ground, saw the run way, and lifted back up to the sky after being sooo close. Then we circled for about 30 minutes, and they decided to go to Jaipur to land until the weather cleared and to refuel. Again, once we landed in Jaipur (wrong city), there was little to no information on timing or what was happening. Then we heard that the crew was reaching their 24 hours. We sat on the place, on the tarmac for another 3 HOURS, with no food and not enough water for everyone on the flight. Then, they kicked us off the plane with no plan, in the wrong city. We went thru customs, got our bags (thank goodness), and had to ask a bunch of staff what was happening and what to do. Eventually, their soltuion was to bus people back to Delhi (like 6 hours we were told) but not everyone would fit on the bus, and unknown timing on when it would leave. At this point it was 9PM (we were scheduled to arrive in Delhi at 11AM...). My husband and I decided to risk it and take a cab that we had to pay ourselves (about $200 US dollars) to get to Delhi (about 5 hour drive). We both had terrible trips back to the US as well - almost missed connecting flight, forced to pay for carry-on luggage (a small back pack!) and duty-free goods by the Air India staff last minute. Just terrible experience all around. Never again with AI! The ONLY good thing was the air hostesses were kind and patient - example: they made sure people with food allergies got their correct. However, the TV's in our entire row did not work so I'm glad we brought our own entertainment......
Air India need a big change of in all departments.
Travelling 15 hours with poor food, no entertainment and absolutely unhygienic toilet is a nightmare. Ticket Cost was the only positive factor.
good boarding , excellent staff and service, old aircraft - but excellent take off and landing - very professional flight crew, entertainment not working and air india is aware and is awaiting new air craft, good punctuality - on time take off and landing.
Media screen bad quality. Some were not working. Restrooms were bad Seats are refurbished not cushioned properly. For longhaul flights travellers will get back pain.
No organized boarding procedure and TV screens in most of the seats didnt work. For a 14 and half hour flight, without any entertainment made it much worse. Recliners in the seats were not working properly.
The aircraft was upholstered recently and looked new. Food was good, but variety could have been better. The entertainment monitor was not working for my seat and I couldn’t watch anything. Crew could have collected trash more often. They were reluctant to collect trash.
The flight didn't even take off and cancelled in a royal manner. Hopeless airlines.
I have been an NRI living abroad for the last 35 years, but I had one of my worst experiences recently at the Dharbhanga airport, especially with the ground staff. Their behavior was very rude; one of the staff members almost abused me and charged me extra for my laptop and cable that I was carrying from Dharbhanga to Delhi, where I had an international flight. Despite being careful with the weight limits, the ground staff treated me very poorly, making it one of the worst flying experiences of my life.
The flight 3 time delay I was so nervous and full tired
Flight cancelled without notice at the 11th hour, refund not done now one week passed
Fly has been canceled 3 hours before departure. That happens after 2 delayed departures. No automatic compensation. Spicejet refused to give us compensation form. Bad service.
Landing at Delhi IGI AIRPORT was not smooth.It made us bit nervous. Then the rest was ok. Staff and the crew are very efficient.
One of the worst flying experiences: 1. Flight was over 2 hours delayed with no one providing any reason or updates. 2. Started boarding the plane with over an hour before takeoff. 3. Cabin crew arrived from another flight and had no idea why the passengers were so pissed off. 4. Evasive explanations for the delay - paperwork still being done/aircraft is being fueled etc. 5. Overhead storage space was many rows “behind” the “luxury” SpiceMax seats… Idiots! Had to fight the throngs of impatient disembarkers to retrieve luggage. 6. Non-functioning wifi, while crew is announcing that everyone should log on and take advantage of the wonderful entertainment options! Haha! What clowns! SpiceJet is probably the most incompetent organization from top to bottom. Total nincompoops!
Our flight was delayed by 2 hours from the departure time. Pilot could not land in Delhi while all other flights landed in time. Flight was taken to Jaipur. Asking a glass of water at Jaipur, air hostess told me to wait and reaching at Delhi she declared that there is no water in the flight. Condition of wash room was horrible. When a long time, the flight was waiting at Jaipur, at least arrangements of water & cleaning of wash room could be done. Instead the air hostess served some peanuts & a small fruity which was meaning less. Flight landed in Delhi after 3::00 hours in the morning..
air conditioning was not upto mark, flight delayed more than an hour
They cancelled the Kandla- Delhi flight without notice, did not provide me to use other airlines. Their own airlines connection would have rendered me to miss my international flight Delhi to EWR . I spent 5600+ , but got the nastyjet
