Daily cleaning, installation of cabin HEPA filters on flights from Chennai to Mumbai
IndiGo, Vistara and GoFirst have all waived their change and cancellation fees on flights from Chennai to Mumbai. Confirm policies on booking site.
Vistara does not allow booking a middle seat on flights from Chennai to Mumbai.
The duration of a direct flight to Mumbai from Chennai is typically 1h 45m. The journey crosses a distance of 1033 km.
There are 140 (direct) flights between Chennai and Mumbai per week, averaging 20 per day.
In the last 3 days, Air India offered the best one-way deal for that route, at ₹ 78,453. KAYAK users also found Chennai to Mumbai return flights on Air India from ₹ 218,546 and on IndiGo from ₹ 280,186.
IndiGo (8 flights per day), Vistara (4 flights per day), and GoFirst (2 flights per day) are the most frequent flyers of this route.
If you are looking for a flight deal from Chennai to Mumbai, look for departures on Thursdays and avoid leaving on a Monday, as it's usually the priciest day. When flying back from Mumbai, Wednesday is the cheapest day to fly and Monday is the most expensive.
When flying out of Chennai you will be using Chennai. You will be landing at Mumbai, also known as Mumbai Chhatrapati Shivaji Intl.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Chennai to Mumbai.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Mumbai from Chennai is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional return ticket. You could then fly to Mumbai with an airline and back to Chennai with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Mumbai from Chennai up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
"No Food, No beverages, only water, and there is no information about this sudden change"
"Comfort and safety. At least packaged food could be served to Business Class passengers."
"Surprisingly pleasant experience despite Covid-19 times. Food was too good!"
"Please add hot drink options - tea, coffee"
Pros: "Comfortable seats and service"
Cons: "Food could have been bit better."
Pros: "Vistara ground staff is not very helpful"
Cons: "Vistara ground staff is not very helpful in resolving the problem of my baggage in three days"
Pros: "very welcoming and responsive"
Cons: "avoid last-minute gate changes"
Pros: "Premium Economy was comfortable and separate from the main cabin. Bulkhead seats had a lot of space. The crew was very friendly and accommodating."
Cons: "Flight was a bit warm, even with full air vents on. The snack was very good, but I thought it would be more of a dinner/meal."
Pros: "Nothing at all."
Cons: "The staff at the Mumbai Airport dealing with Vistara Airline has absolutely no idea how to do their checks for documents. I was asked to wait for almost an hour and a half to get my documents cleared for my travel to dubai. After all that wait I was asked to sign an Indemnity form stating that I'll be responsible for any penalties whatsoever from Dubai Immigration if denied entry in dubai. The staff don't even know the rules and have behaved so dumb while dealing with passenger and have zero knowledge about document checks. Either the airline needs to get them more trained before getting them on the floor or needs to take strict action against them. Because wasting my time at the Mumbai airport was not so entertaining for me and the airline did not even seem apologetic about it. Vistara has hired some really unprofessional and uneducated staff at their Mumbai station."
Pros: "The crew was amazing, polite and efficient"
Cons: "Really efficient service, Tata heritage and Singapore airlines jv is always going to be on my travel list from now on"
Pros: "Boarding and crew were good. Food and tea was manageable. WAY be better than India airlines."
Cons: "Tiniest seats in the world. I travel a lot for work and these are the narrowest, tiniest seats. All Indian airlines are super cheap and low quality--with Vistara at least I did not get pushed around during boarding and getting-off. Traveling by air in India in economy class is like traveling in a greyhound bus. If you are from the US and 30+ year old avoid the Economy class."
Cons: "Food service needs a rethink. Flights in both directions, I could not get a beverage with my food. In both flights, to and from, the hostess couldn’t serve me a tea/coffee with my dessert"
Pros: "The food and crew on board are good"
Cons: "Jodhpur checkin by Vistara was a disaster. Lack of proper queuing system at the scanner and at the desk."
Pros: "Nice crew with good ambience"
Cons: "Online all food options, though it's a small flight with no hot food served!"
Pros: "Vistara ensures it remains a notch above others in terms of ambience, quality. Ensured on time performance"
Cons: "Since they have started on board snacks, it can be offered as a replacement for the meal, maybe. Plus, Indigo staff still exudes more confidence in me"
Pros: "Service was nice. Crew was friendly"
Cons: "Allow for free updrades"
Pros: "The flight was on time. The overall experience was good. Would love to travel with them again."
Pros: "Not at all"
Pros: "Very good crew"
Pros: "All was okay and easy."
Cons: "We were delayed by 30 mins. Crew was nice and accommodating but seemed a little lost or not sure how to prioritize and multi-task."
Pros: "It was my first flight with Vistara. The crew was amazing. They added a personal touch by using my name. Still wondering how they knew that :)"
Cons: "Clear boarding procedures. Instead of 2 boarding groups, it could have been divided into 3-4 boarding groups to avoid congestion."
Cons: "I forgot my pull over in the cabin and the company’s team reached out to me in the next flight to hand me my item back... amazing experience"
Pros: "Super professional and kind crew. Food was good. Overall, a fantastic flight."
Pros: "I like the way this airline handles the customer right from the time of ticket booking till landing at the destination. I find this airline very professional and even better service on domestic sector then some of the world's airline services (Etihad, British Airways for instance)."
Cons: "The only thing i do not like is the website of the airline especially when we try and use it on mobile phone, it does not respond too well. Like trying to register for Club Vistara Membership and other stuff. I had to take help of customer service executive to create my club vistara account as mobile site was not accepting basic information."
Cons: "Staff rude from check in to the cabin staff. No comparison to Mid East air lines."
Pros: "The aircrafts are very nice and much better than Boeings. The decor is also very nice. Vistara is the only domestic airline with premium economy"
Cons: "The upgrade voucher process was very cumbersome, wasted a lot of time. The counter executives did not have a clue about how to use the upgrade voucher"
Pros: "Baggage policy is good"
Cons: "They hanged me for 1 hour at checking counter because they need baggage info proof of my next connecting flight from DEL TO SFO. They should know that all flights from Del to sfo is with 2 pieces baggage."
Pros: "The air hostesses were very warm and friendly."
Pros: "Service was good"
Cons: "Flight was delay that was not good"
Pros: "everything went smoothly.. good service, good food"
Pros: "Was a very good experience. Staff was friendly and organized. Food was good."
Pros: "Free upgrade to first class for no apparent reason"
Pros: "The best airline in India... by far!"
Pros: "Cleanliness timing"
Cons: "Baggage cost for extra luggages."
Pros: "They had a check in/ luggage drop before the AirTran"
Pros: "Wonderful staff and nice, clean airplane. I will use your airlines in the future now."
Pros: "I thought I was taking a budget airline but ended up feeling like I was on a top notch airline. Comfortable seats, good snacks, good services. No complaints and would definitely fly again"
Pros: "Boarding and crew were great."
Cons: "Food can be improved."
Pros: "Friendly staff, organized boarding, in flight crew helpful in finding seats"
Cons: "We had checked in on line prior to arriving the airport. Due to some( political ) road blockage, we arrived late at the airport and we were not given boarding pass. The gate was open for more than 1 hour after we reached the airport. We were not issued new tickets and not refunded. The staff was not helpful at all. AS we say Customer should be always first. Anyway we missed flight from Delhi to Amritsar. We bought new one way ticket from the airport that evening. We were 5 adults and one baby visiting Golden temple from USA."
Pros: "Staff on board are excellent! WAY better service than US carriers."
Cons: "Hassle because we closed the credit card account months after paying for the tickets: this caused significant delays which could have been catastrophic."
Cons: "Vistara cancelled our flight and sent notification text message to wrong number...we didn't find out until we arrived at the airport! The vistara staff helped us book a flight on another airline."
Pros: "It wasn't efficient. Slow to check in"
Cons: "Two members of our travelling group had challenges checking in which the staff seemed not able to address and didn't communicate well"
Pros: "Less leg room than Jet"
Cons: "At least the emergency row should have more space"
Pros: "The interior aesthetics are good and the cabin crew are well trained to look after the needs of the pasengers."
Cons: "In Kiwi i couldnt add extra baggage weight. I had to pay extra in the baggage drop in"
Pros: "First flight from Goa to Mumbai was pretty good, I even scored an extra large seat. Boarding was madly chaotic though"
Pros: "Punctuality, cleanliness and the professionalism."
Cons: "No comments."
Cons: "To avoid travelling by indigo would be better"
Pros: "Flight attendants were the best and very friendly"
Cons: "Not much, on time flights and friendly flight attendants"
Cons: "No comments"
Pros: "Very new aircraft . On time"
Pros: "On time schedule"
Pros: "Crew was good."
Cons: "Seating could be better. the cushions would come off"
Cons: "Flight was delayed by 15 mins and there was a gate change which was a complete surprise."
Cons: "Worst crew. Very arrogant"
Pros: "Neat clean well organised and systematic"
Cons: "Cabin announcements volume can be lowered. It’s too loud"
Pros: "Absolutely nothing !"
Cons: "The pilot were absolutely amateurs ! Altitude descend felt more like a nose dive ! Approach to mumbai airport was so rough and that we thought our lives were at stake !"
Pros: "Amazing crew"
Cons: "Check in swiftness"
Pros: "Ground reservation and check in crew were amazing."
Pros: "On time, comfortable seats, friendly crew."
Pros: "Seat is as good as a concrete slab of a park bench."
Cons: "Late departure. No communication to passengers. Taking passengers to aircraft in a bus before it is ready and making them wait for a long time. In fact the passengers from incoming flight were disembarking when we were taken to the aircraft. Last week also it was the same story."
Cons: "Legspace for passengers"
Cons: "In hurry to turn around aircraft, the tray table and aircraft was not cleaned. Boarding started and passengers were made to stand in queue even before the aricraft was cleaned, causing avoidable inconvenience."
Pros: "Crew was professional and the plane was very clean"
Cons: "The seats are very weak and anyone touching on the backside would feel as if they are directly touching you."
Pros: "Indigo flight time to time சூப்பரா இருக்கு"
Cons: "Flight delayed and no info"
Pros: "Worst service"
Cons: "Bad. I had paid for seats in row 1 and they allocated seats in row 29 and no explanation given"
Cons: "Announcements should be in local language primarily. Crew was not friendly. No smiles on any of the crew members."
Cons: "Nothing to remark"
Cons: "Seats do not recline at all. Worst seats I’ve had in an airline."
Pros: "The crew and the boarding was sufficient."
Cons: "Seats were not comfortable, the snacks were marginal."
Pros: "Staff and crew amazing, very helpful."
Cons: "Seats okay but rather small and not the most comfortable"
Pros: "Very smooth trip. Efficient control"
Cons: "Boarding was late so flight was 20 minutes late at Delhi"
Cons: "Flight was two hours late"
Pros: "People taking care are nice lot"
Cons: "Flight was delayed"
Cons: "The plane was full of mosquitoes. The crew had not heard of mosquito repellant, and were unable to do anything to help passengers."
Pros: "It started on time and landed before time."
Pros: "On time"
Pros: "It was on time and the staff were courteous"
Cons: "Every now and then Indigo's website has challenges"
Pros: "Tried checking in and airline didn’t have my reservation. I had to buy Another ticket to catch flight. Don’t know if it’s Kayak or airline flight. I will be emailing parties for compensation."
Cons: "Having to buy another ticket as someone dropped the ball."
Pros: "Punctual and no frills flight, I would go again."
Cons: "Limited food option and choice Appreciate that’s it’s low cost airline, but is disappointingly poor on entertainment (inflight)."
Cons: "Arrive Chennai after 26 hrs of two flights. Not clear need totransfer to nearby domestic terminal, nor how to get there. Kayak didn't inform me of how to claim my eticket which they had booked thru 3rd party "Kiwi" in Brno, using a credit card number not my own. Had to show my pre printed invoice to claim my "E"-ticket. Stress-inducing, not relaxing, but not a catastrophy."
Cons: "I did not like the fact it was delayed. I had to pay for an additional flight to get to coimbatore to fulfil my commitments."
Pros: "I was seated in Economy area. The seats are very cramped up. Practically no room for movements. In emergency it can be really dangerous"
Cons: "Sufficient leg room"
Pros: "Despite the weather being really bad, the pilots ensured a smooth flight. Kept updating the passengers which provided comfort and prevented any potential panic."
Pros: "Overall experience"
Cons: "Over expensive food"
Pros: "The staff tried to be helpful, but they were not."
Cons: "I booked my flight through Kayak, which redirected me to Kiwi.com. They in turn booked my flight and sent me my tickets in an attachment that wouldn't open. When I tried multiple computers, the website said, system down. So I couldn't print my itinerary. Hence, when I got to the airport, they wouldn't let me in. After two hours of people telling me "No no no", someone finally figured out that kiwi had used some unique credit card number under my fellow passenger's name. I had struggled and argued for two hours. Finally someone knew and recognized the issue and helped us. In the nick of time, we were allowed on board."
Cons: "The chicken Junglee sandwich was stale hard and really dry."
Cons: "Indigo Crew Is Not Passenger Friendly. Nobody taught them to smile and be hospitable."
Pros: "On time.....but felt like an eternity."
Cons: "horrible seats for an international flight. Flight was from India to Singapore and they didn't accept Indian Rupees or Singapore Dollars. Only wanted to pay for meals using US Dollars. Made no sense."
Cons: "I missed my onward international flight due to this airline. They refused to take any responsibility and I am now stuck in Mumbai having to miss work, spend more money and get another flight"
Pros: "The plane noise level during flight was around 78db."
Cons: "No leg room at all for people above 6ft. I sat down n the guy in front reclined n crushed my knees. All food items u need to purchase. Price for an extra check-in bag was same as price of 1 ticket. Horrible."
Pros: "Boarding process"
Cons: "Comfortable chairs."
Cons: "More leg room"
Cons: "No Delays in flight......one hour delay is too much"
Pros: "Seats were ok. 300 one is too much to buy seat."
Cons: "Delay in boarding and flight"
Pros: "All good"
Cons: "The business class was cheap. Didn’t expect such poor quality."
Pros: "Crew was amazing"
Cons: "More options of food not the ready to eat ones"
Pros: "Flight on time and services"
Cons: "If we have usb charging option that cab be added advantage"
Cons: "seats are VERY TIGHT AND EXTREMELY uncomfortable. Its basically a old crowded bus in a 3rd world country."
Pros: "Flight was on time and with little hassle once in the air. Crew was polished and professional,"
Cons: "Shuttle bus loading to aircraft: chaotic and could be better organized. Bus arrived at aircraft, and had to wait as passengers were still disembarking. Not well thought out."
Cons: "Chaotic departure area with unclear announcements, often two simultaneous announcements. Found out at last minute we were in the wrong part of the area. Could easily have missed flight"
Cons: "No water was offered"
Cons: "The flight landed 2 hours later"
Pros: "Friendly crew"
Cons: "Delayed 40mins customers behave like they are on a public bus lots of pushing get impression it was first flight for many didn’t know they couldn’t stand when seat belt sign was on & applauded on landing. Check in was chaotic large family groups checking in so very slow & disorganised"
Cons: "Nothing as such"
Pros: "Very customer like"
Cons: "Poor customer service"
Cons: "Discomfort No food/water No entertainment Very very bad seats Only 2 toilets"
Cons: "- The flight onward to Ahmedabad went fine but the return flight got delayed by 2 hrs, one hour to get fly from Ahmedabad and another one to land as the Mumbai airport had heavy traffic so we kept flying for an additional hour waiting for an opportunity to land. Its effect was increased by the fact that it was late at night. In fact, we were using flight rather than train to save time and it ended up costing us 5 hours between waiting and flight. - There was no food available on the flight apart from food that one should buy at an extra cost."
Pros: "Clean & fast"
Cons: "Small seats, did not have food I wanted and took a long time to confirm."
Pros: "Stayed on plane whilst people boarded in Hyderabad. No delays"
Cons: "No entertainment"
Pros: "Wheelchair assistance was amazing. I am traveling with a broken leg and couldn’t be more grateful for the helpful staff."
Pros: "Trip was smooth."
Cons: "No problems whatsoever."
Pros: "Very comfortable waiting zone like a first class lounge"
Cons: "Very narrow and complicated security check"
Pros: "On time service and often friendly staff, particularly in airport at checkin."
Cons: "I paid for business class due to excess luggage. Business class isn't business class, really. But it saved me money in the end. food dismal."
Pros: "Food was ok and general cleanliness. Fast luggage retrieval"
Cons: "Flight delay"
Cons: "Flight was delayed by 3 hrs"
Pros: "Their aircraft are brand new and ground staffs are cooperative."
Cons: "GoAir schedule changes in a blink. Scheduled 1:05 pm then delayed to 3:0 pm then rescheduled 1:30 then again 2:05 pm. It’s total madness. Almost missed the flight."
Pros: "The truth by GOAir staff is not spoken they keep saying flight will come but it didn't and this happens twice. Other flight did iperarate and fly"
Pros: "I cancelled my flight because of delay and waiting for my refubd"
Cons: "Go air has no communication, no sense of responsibility giving different stories."
Cons: "Being late. Disorganized boarding."
Pros: "boarding was fast ... seating was nice .. service was good"
Cons: "Flight was delayed by more than an hour... no facilities at the airport"
Cons: "Business class is an economy seat up front. Terrible condition of planes - in particular the rest room is filthy. Avoid!"
Cons: "Knowingly delay was not flashed though mobile apps were showing delayed time correctly. On counter staff was giving correct time. But refuse to display No display of gate until boarding was midway Row wise boarding not followed Head purser on board was loud , brash , rude and curt to all Non apologetic to a delay of nearly 2.5 hours Cramped seats"
Pros: "The flight was for only one hour and it went by pretty quickly. The flight was clean and the crew was friendly as well. The prices were a little high but they were offering international baggage allowance so it was worth it."
Cons: "The initial boarding was a little delayed and we weren't informed that it was going to be that way. Ended up standing in the tunnel to the plane for 15 mins. The leg space was relatively less, but for an hour, very manageable."
Cons: "Non-existent leg space. Narrow seats."
Cons: "poor communication of delay as well as estimation of delay."
Cons: "Did not receive timely information about the flight delay (if I'd I could cancelled, gotten a full refund and flown on another flight right there, but the information came too late, even though they had it in advance.) Did not receive information about complimentary snacks (had to find out for myself Don't travel with goair if you have time sensitive single day travel plans."
Cons: "They sent my (and others’) baggage back to Chennai and I am leaving the country today . They held us on buses without opening the doors during corona virus crisis ."
Cons: "Never fly spicejet"
Pros: "The Spicejet staff is very uncooperative . They failed to keep their promise to help change the departure date because of death in the family. They said they will help me change the ticket although I was willing to pay the penalty. Kayak should investigate this ad try to help customers PNR LDGLGQ Ref letter for complaint to Spicejet customers care 04972182 Mahfuzur Rahman Tel 901 2384134"
Cons: "Avoid recommending these agencies for the above mentioned problems. And help reimburse my money Mahfuzur Rahman."
Pros: "Crew was friendly."
Cons: "I purchased seat 4D. Boarded and found that there was no 4D, 4e, 4f. After some chaos they found us alternatives but no Apologies, understanding or accommodation for the inconvenience."
Pros: "Crew seemed nice and helpful"
Cons: "Seats were slightly broken, flight should be on time"
Pros: "The flight was on time"
Cons: "The boarding could have been swifter."
Pros: "Nothing much - just value for money."
Cons: "Seat in front of mine was broken - too leaned backwards to me. Though they notified to prepone the flight time by 15 minutes but in reality it was delayed by 20 minutes!"
Pros: "No use of booking spicemax .. you are treated just like another passenger. No priority on anything."
Pros: "The flight was short."
Cons: "The legroom was amusing at best. Had an exit row seat that wasn’t as wide as even a normal economy seat. It was a cheap and short flight, but I won’t choose to fly this airline ever again."
Cons: "Flight was delayed by 7 hrs"
Pros: "The only thing I like was the friendliness of the crew."
Cons: "Starting at check in it was an absolute hassle and I cured many unforeseen costs. I was not able to book my golf clubs as travel equipment beforehand and was charged an exorbitant amount at the airport. I also had to pay for my carry on bag which was also unknown. And the plane was old."
Cons: "Rude unresponsive and uncaring. I will never fly SpiceJet again."
Pros: "Direct flight to Delhi"
Cons: "Flight crew was almost rude. No communication from the flight deck to the passengers"
Pros: "Good crew"
Pros: "Amazing crew"
Cons: "Free orange juice"
Pros: "Everything was great"
Pros: "Only Allows just 15kg check-in bag will not work if traveling internationally as then the charge huge fees if over 15kg. My bag was 24kg and cost me an additional 3000 rupees. I have not given the option to check in online ."
Cons: "Reclining seats not working"
Pros: "It was an instrument of torture with so little leg room, I thought it was a joke at first. This, like other scummy budget airlines ram as many rows of seats in as possible, to make more more money. Pure greed scumbags; another airline on the no fly list for me."
Cons: "STOP RAMMING THE AIRCRAFT WITH AS MANY ROWS AS POSSIBLE. It’s torture for anyone without midget legs. DO NOT fly with SpiceJet if you have the nerve to have been born tall. It should be illegal"
Cons: "The flight was already delayed by 2 hours than its scheduled time despite that there was an additional delay of 60 mins and the reasons provided by the ground staff were absurd, none of the Cabin crew members are courteous, they seem to be frowning or in a mourning as if lost some one"
Cons: "When you order ticket through flightnetwork.com, apparently you pay to them, but they pay to the airline. In India, some airlines like Spicejet asks you if you actually carry the credit card by which it was paired to the airline. If not, the airline will make you pay the entire fare again. The flightnetwork gets refunded, and you will be paying for it twice!! Watch out!"
Cons: "Check-In in Bangalore was a long tedious process. Boarding process was alright. Onboard service was at par with indigo and go-air. Luggage came out late at Pune airport. This experience was good enough to never fly spice jet again."
Cons: "The gave us hard time :( first they were not issuing us the boarding passes. They when I call kayak i have been told rebook our tickets. It was the worst day for us :("
Pros: "Flight attendants friendly nature"
Cons: "Boarding annoucenrs, Hot inside the plane Because AC was not turned on till after flight take off"
Pros: "The Airconditioner was not working."
Cons: "Staff was rude. On asking why the flight was delayed, she replied back very badly that it’s the ATC’s fault. The tone was so bad. I felt like lodging official complaint. She misbehaved with another passenger and when he asked about complaint box she said go on site and report us. She hardly cared what we would do. I guess their must be rules to make sure staff does not misbehave with passengers."
Cons: "Had to wait for check in Luggage for 45 minutes. Aircraft crew were rude. Ground staff had no clue about delay in getting luggage"
Pros: "Healthy snacks"
Pros: "The staff were very pleasant and helpful. Boarding was efficient and the flight departed and arrived on time. It was a smaller aircraft so I did not expect there to be much legroom but it was more comfortable than I expected. reasonably priced ticket. Overall it was a very pleasant and smooth journey. Regarding the review which mentions paying for additional baggage with Kiwi.com - I also tried to book additional baggage with them. I paid for the service but was then sent an email and told I could not book additional baggage through their website and should use the Spicejet website. I contacted Spicejet customer service who were very helpful and efficient and booked the additional baggage with them without any problems. The issue is with Kiwi.com and not Spicejet. Based on this experience I would definitely fly with Spicejet again."
Pros: "I got a seat in the exit row, so was fine with leg room. Checking a bag, even though I had not pre-paid to do this, was easy and didn't cost anything."
Cons: "Give out free water - the air inside the plane was stagnate and dry."
Pros: "Food not ordered No entertainment so cannot scorej"
Pros: "Efficient and orderly."
Cons: "Boarding should start only when the plane is ready to board. A very l9ng queue could be avoided."
Pros: "Punctual and safe flight. Regular service for a budget carrier."
Cons: "This is not a good choice for international travelers. Spicejet is a low cost carrier with a 15kg baggage allowance. I guess most international tourists like me have more to carry. I had 23 kg and ended up paying almost twice the amount of the ticket price. So I think it is better to fly with regular carriers such as Air India."
Pros: "Seamless check in and check out."
Cons: "Everything was good. Can't complain. My legs are just too long to fit any airline seats comfortably."
Cons: "No in flight service. Crammed and small seats. Had to pay recess baggage fees since did not know that the ticket I bought via kayak was without any checked in baggage."
Pros: "boarding was very fast and efficient"
Cons: "Flight was delayed by 30 minutes, then we ended up circling for a long time so landed nearly an hour late."
Cons: "They cancelled our flught from Jaisalmer to Delhi. Spicejet is the only airline that flies Jaisalmer. We were ledt arranged in the city where No hotels were available and Spicejet offered to cancel the flight and refund our money. They cancelled our tickets and am yet to receive the refund . We had to hire a cab from Jaisalmer to Dekhi. A 17 hours drive. No compensation from spicejet. Never bank on Spicejet."
Cons: "The crazy noise. Loud music playing on the plane. Loud overall noise. Loud engines."
Pros: "Not a lot. . They served drinks but 15 mins before landing when pilot was about to start his landing announcement. The crew did try hard though."
Cons: "Crowding, boarding procedures, no seat belts for infants."
Pros: "Not much. A seat? Free cup of water? The 737? Safety. The drill, and cabin check, was mostly up to international standards. The crew were trying hard."
Cons: "No seat belts for infants. No actual control over size or number of hand baggage. The 15kg weight allowance for stowed baggage (that no one told me about) but I did like the way one could pay for excess at the check in desk. strange that refreshments were served 15 mins before arrival exactly when the pilot started his landing announcement on both legs I travelled. On the longer leg they were also offered earlier it is true, so it seemed especially odd to serve again then."
Pros: "The Flight was comfortable and our Infant Kid enjoyed the flight"
Cons: "Tuticorin Ground Staff Mr Lingadurai was very RUDE"
Pros: "The seating is fine and yhe crew is polite"
Cons: "The aircondition is not working and very hot."
Pros: "Friendly staff, helpful. Quick boarding and departure."
Cons: "Gate changed 3 times and ended up being incorrect. Not much room on the small plane."
Cons: "Crew responses were very bad"
Cons: "Plane was very old."
Cons: "The flight was late. I'd have missed my connecting flight from Delhi to the UK and, therefore, hired an expensive taxi to take me to Delhi. Spicejet could not change my flight to another airline nor issue a refund. They promised a small refund but that hasn't come through."
Cons: "Seats would be better/Cleaner"
Cons: "The flight was late to departure but not notified customers. Staff service must be improved."
Cons: "It was shocking for me too wait for my luggage for 1hr. Why? I travel every day, If i spent time in collecting luggage then it is wastage of my time and my day."
"Cleanliness has to be improved, food as well"
"Good overall. No business lounge access is a sad part"
"Air India played some games. They cancelled the flight on us, and moved us out by a month. When we asked to change the dates, there was no availability. So I ended up cancelling my flight, however on my original date of travel the flight flew. I wonder if AirIndia is playing games with us and cancelled our tickets alone."
"Other than TV everything was good"
Pros: "Crew was answering and helpful."
Cons: "Entertainment if not available should be able to switch the power off"
Cons: "poor customer service by Airindia"
Cons: "Food given was veg even though i had asked for non veg. The flight attendant said they can't give non veg. Attendant not helpful"
Cons: "Easy and friendly check in and inflight courtesy."
Cons: "Since it is our Airlines priority should have been given to its passengers. Flight was awfully delayed thereby wasting more than half a day. Return flight was worse. We landed at 1.30 pm and luggage was not in the belt it was supposed to be as announced . It’s a shame that we had to endure sleepless nights and miserable time in the airport. Swore never to travel by AirIndia again."
Pros: "Flight in Time"
Pros: "The cabin was nice quiet and peaceful"
Cons: "Flight got delayed but was not informed. Incoming was late so (which captain informed during in alight announcment). ] Im sure AI new well in advance that this flight will be delayed for sure. Should have informed the passengers!"
Cons: "The crew could be a bit more cheeful. A small snack would have been appreciated after spending a long time waiting yo board."
Pros: "Great experience - very relaxing"
Cons: "We didn’t got flt pnr & was unable to travel...ticket booked couldn’t be localetd by Air India & it’s fake site & there is no reply We r going for police complaint against ur website & sasta ticket...thru whom ticket is booked"
Pros: "Newish plane. Smooth flight. Fast flight arrived early flight time only 7hrs 50 mins. Good food."
Cons: "Toilet seats would not stay up so got dirty quickly. Water not given regularly had to ask for it. Lot of airlines give regularly"
Pros: "Actually ther nothing to like except it’s a direct flight"
Cons: "The service is very very poor compared with any other competitor in each and every aspect including fare and service. They should be ashamed to charge/ sell the seats which have problems. The entertainment system wasn’t working for me for a paid seat and unfortunately they also couldn’t turn it off completely until half of my journey and finally they covered the monitors with blankets to stop the light so that we were able to sleep just for 3 hours out of 15 hour journey. Again this is for a paid seat and they proudly say it’s the same issue for atleast 40% of the seats"
Pros: "Having just got off the dreamliner, I may be somewhat biased... apologies"
Cons: "This plane was as old as me....I know it was an internal flight and these planes just go back and forth without any TLC inbetween. It's a business after all. Short 3.5 hour flight. The plane was so worn out, seat padding, there was was none, as it had seen better days, the covers were no longer covering the seats as the padding had disintegrated somewhere and were just hanging onto the seats for dear life!!!, it felt dirty and unkept, it smelled like an old toilet also. The fittings, trays where you could store your stuff was dirty also I didn't even eat the food, I was paranoid. Felt totally uncomfortable on this flight , sorry Air India but you need to have some standards on short flights despite what price you put on the seats. This was part of my long haul flight from Sydney to Mumbai which has marred my experience with you."
Pros: "Great service"
Pros: "Flt on time Boarding easy Seats comfortable Few changes and I would love to fly again"
Cons: "Entertainment didn’t work in our seats. Staff were quite rude when asking for a third beer and refused to allow any more. In eight hours, that’s the first time I have experienced this on any airline. I am a frequent flyer with Qatar and ba and have flown long haul on most airlines. My two colleagues also had the same treatment and they turned there nose up at my Indian wife. Very dissapointed and I will be writing a complaint in person to the airline."
Pros: "Staff behaviour is good."
Cons: "The takeoff is always delayed. Food quality is substandard."
Cons: "Same old movies....no recent entertaining movies especially regional movies in telugu"
Cons: "3.20pm flight took off at 10.20pm. Sure, the issues were due to bad weather that affected all airlines at Goa airport, but the other airlines recovered as soon as the airport was reopened around 6.30pm. Air India didn’t have a plane show up till 9pm. They even allowed the 6.40pm flight take off before the 3.20pm flight. No announcements letting passengers know what the deal was except telling us that there was a delay. I had to use apps to get the information I needed."
Pros: "Flight was on time"
Cons: "One of the male crew behavior was bad. Equipment on the flight was old and not working."
Pros: "Very good intertatement"
Cons: "Food for without spicy India air all food have spicy and chilly"
Cons: "The screen was not working which is so bad I have been paid so much n travelled"
Pros: "My flight status from Cochin to Mumbai was being flexed around but was assured that I will get my connection at Mumbai ,Having to wait in COK for long time I requested a to give me a lounge facility and was refused so had spend nad took lounge around 7.30pm BUT AS i WAS SETTLING DOWN AROUND 8.OOpm CAME AND TOLD THAT i WILL NOT GET MY CONNECTION AS STATUS WAS PUT AS INDEFINITE DELAY AND WAS TOLD TO TAKE ANOTHER FLIGHT TO CONNECT ai jfk FKLIGHT WHIC IS ABOUT 100 MILES AWAY FROM MY DESTINATION AND i DEMANDED TRANSPORTATION AND THEY AGREED BUT BY THE TIME THEY CAME BACK WITH NEW BORDING CARD i WAS DRAGGED TO SECURITY FOR ANOTHER CHECK AS MY BOARDING CArd is changed. Then they virtually dragged to Delhi flight as it was already to take off Lo behold my seat was between two heavy set peple I had to squeeze and stay squeezed for about 4 hours till i reached Delhi , By the time I reached Delhi I was a nervous wreck, Flight from Delhi to JFK was a tad better and the in flight service crew were very good."
Cons: "Except the flight service crew and food on delhi -JFK sector all were bad . In the nake of entertainment they had movies and 90% of it was not full movies .their remote were not working and had fight to coax the touch screen to work Over all I would give them 1 that because of food and servbice crew ."
Pros: "On time"
Cons: "At first, Air India checked our bags and made us wait for approx 4 hours in airport saying flight delayed and later after 4 hours said flight is cancelled and told everyone to go back home and come back next day to their office that is located away from the airport to rebook the ticket and they did not offer to refund the ticket. They never gave us our bags until after 8 hours something. They never cared of anyone for the entire 12 hours while we were in the airport. We had to spend our money to eat during the 12 hours time spend waiting and ended up booking a hotel room and buy another ticket from a different airline as Air India said they will not be sending us to the next flight as that is for the new passesngers only. Unbelievable experience. We had several stuff tied up to do once we arrive and we went through a nightmare to figure out several items. We did not have phones to communicate and had to go through hell to find a phone to talk with our kids who spend lot of time buying us the hotel room and air tickets for the next day on a different available airline."
Pros: "Compassionate crew"
Cons: "A small delay in food supply but it's ok. It could be improved by adding one more trolley to supply food"
Cons: "We arrived at the domestic airport initially because it was a flight from Ahmedabad to Mumbai (domestic). Took us a while to figure that out with the language barrier and lack of internet at the airport... next we took a rickshaw to the international airport which put us just passed 45 minutes early for the flight itself. Apparently that is the limit that we didn’t know about. So we were there 40 minutes early instead of 45 and they wouldn’t let us check in even though we only had carry ons with us. Next we had to buy another air India ticket 12 hours later to Mumbai which cost us 150 dollars per ticket and made us sit at the airport for the interim. Terrible experience for us... never using air India again!"
Pros: "- Leg room in emergency exit seat (pre-booked and paid for) - Overall service - On-time departure - Far improved customer service levels"
Cons: "- multiple document checks every time I moved! Approx 6 people needed to see my boarding pass before I got on the flight...."
Pros: "Business Class, food, level of service, quiet."
Cons: "No WiFi ??????"
Pros: "Doesn't matter when I say what I didn't like"
Cons: "We were seated in the 3rd row to a wash room which was broken even before we took off. Water (mixed with pee and other stuff) started leaking and the staff started to put down news papers and sprayed some perfumes. During the flight the leak got worse and carpet under our seats got completely soaked with pee waters. It smelled horrible and we couldn't even put our legs down. Crew didn't do anything to alleviate our pain. They didn't even bother to check on us other than to serve food when the time is up. It was the worst 14 hours our family had to live in our entire life. Shame on Air India."
Cons: "bad service as usual"
Cons: "Our AI flight from Ahmedabad to Mumbai was delayed by more than 3 hrs. Though I had access to the Business Class passenger lounge, the one at the AMD airport is less than mediocre. Finally, when we reached BOM, it took the wheelchair service nearly an hour to get me and other wheelchair dependent passengers off the plane. This nearly caused us to miss our connecting flight to Newark. We also did not get to use the lounge in BOM as a result of the delay in AMD and BOM. I was travelling in Business Class due to my severely bad health condition. My husband was travelling in economy. AI ground staff was so arrogant and inconsiderate that they would not help my husband get a seat (within economy class) close to the Business Class section so he can attend to me periodically on the 16-hour long flight to Newark. In addition to the ground and flight staff being inconsiderate, the interior of the plane and the food service (in the economy class) are less than mediocre. We had choice of other airlines, but being proud indians, my wife and I decided to give AI a chance. Next time, we will find other ways to show our love for India than patronizing AI."
Cons: "Staff until coporatative"
Pros: "Kind, and caring"
Cons: "Sprit of love"
Pros: "Good responsive crew and food"
Cons: "Nothing to report in specific since this is a very short flight"
Pros: "Expected better food and comfortable seats. Flights delayed even in perfect weather"
Cons: "Rude staff, I think no traveller would want to see any rude, pissy grandmothers bossing them around."
Pros: "The flight boarded on time and landed on time"
Cons: "The seats, too much aircraft noise.... food quality is poor. The entertainment choices are very limited"
Cons: "Everything. Flight was, as usual, late - a typical of Air India. No announcements informing that the plane was running late. People started lining up to board outside the gate, but with no ground staff on sight. 10 minutes past the departure time, 2 personnel show up informing Pax that the flight was running an hour late. Food was stale. I would rather you not serve any food and knock off a few $$ from the fare, rather than serving distasteful and stale food. Overall, bloody pathetic condition of the aircraft."
Pros: "Short Flight duration"
Cons: "No inflight entertainment form EWR to MAA. Unclean toilets, torn seats and very rude flight staff"
Pros: "before time flight and reached too before time... excellent crew and good hospitality. keep it up air india"
Pros: "Around 10:30 am passengers on my flight who did not have any checkin luggage were offered an earlier flight, which was excellent and quick thinking."
Cons: "It was Boghi in Chennai on the day of my travel unfortunately and smog filled the air reducing visibility for all. The flight was originally scheduled for 9:30 AM and was, understandably, severely delayed even by the time I arrived at the airport. It would be ignorant of me to fault the airlines for abiding by safety regulations enforced by ATC. The execution of the plane transfer could have been far better. I strongly suggest that a procedure is written to reduce stress for all parties involved in such situations. It seemed quite unprofessional as there were passengers waiting, confused about what to do next as we weren't given clear instructions on how to transfer terminals, go through security checks, and acquire the appropriate boarding passes. While the air india employees were agile in their actions, they were visibly uncertain, which did not inspire confidence in us passengers. Once I had boarded the alternate flight, I was appreciative, but I strongly suggest that for everyone's sake a precedent is set."
Pros: "I liked the movies offered. The food was stale. The bathrooms were not clean. They charged 100$ for 2lb over weight of 1 bag, and additionally they insisted us to check in the diaper bag for a fee of 100$ more. This is not the way you make money. This is a family unfriendly Airline. They told me that since you are already getting the priviledge of checkkng in a stroller, you got to pay 100$ for the excess 2 pounds. But all airlines allow strollers to be checked in for free.. how does that determine the luggage restrictionfor us?"
Cons: "I didn't like the baggage check in part. I had 2 check in baggage with almost 48 kg weight. However, it was showing 47 on another scale (very next weighing scale) and the person was so persistent about weight that he made me remove 1 kg from each bag. My question is how could you expect my weighing scale so perfect when yours are not perfect? it seems they don't care if air india lose a customer for just couple of kg weights. Also, no announcement for boarding, people started making their own queue. Flight was delay by almost an hour however, no courtsey to inform passanger or no monitor/tv to show at boarding gate that flight is delayed."
Pros: "Courteous staff. On time arrival and departure and smooth flight. I have been flying Airindia for 40+years both domestic and International"
Pros: "Crew was helpful and professional. Food Was good."
Cons: "Flight carrier is very old. The equipment, There is no TV Music for entertainment. The toilets are just 2. The exhaust system is not effective enough for foul smell to be sucked out of the toilet. The Aircraft is very old and needs to be upgraded. The toilets were at the end of the aircraft so every service was interrupted by people wanting to use the washroom. If the service will tale 1 hour out of 2 and half hour flight you cant expect people not to go to the washroom. An elderly gentleman was asked to sit on the crew seat near emergency exit. It was difficult for him to eat. A group of 7 people and were separated in seats and they were not handled properly as they created a chaos in the flight. They were a big disturbance to all."
Airlines flying from Chennai to Mumbai have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Chennai to Mumbai
Masks required on board, masks provided on flights from Chennai to Mumbai
Social distancing seating
Middle seats unavailable to book on flights from Chennai to Mumbai
Testing for antibodies, testing for symptoms for flights from Chennai to Mumbai
Waiving of change fees. Search flexible flights from Chennai to Mumbai