Find cheap flights from Boston to San Francisco

Pros: "Organización y rapidez"
Cons: "Un cafe"

Pros: "Upgrade to premium was amazing. Crew was perfect"

Cons: "Courteous and servient steward!"

Pros: "good food and good movie selection."

Cons: "Really old plane. Not well cleaned. Bring sanitary wipes for seat and tray tables. But cabin crew is top notch."

Pros: "Crew was great"
Cons: "It was tight at the gert"

Cons: "Delays"

Cons: "Nothing, all was perfect!"

Cons: "Everything."

Pros: "Early Arrival"

Cons: "Bathrooms were not maintained during duration of flight. With airlines like Delta and JetBlue stepping up their in-flight service Alaska needs to get with the program. I think everyone and their mothers we're in boarding group C but yet no one was in A...make it more dispersed."

Pros: "Flight crew was wonderful."
Cons: "They ran out of cups......"

Cons: "My luggages was not come at the destination. We don’t have clothes to changes for 2 days."

Pros: "Friendly crew, clean plane"
Cons: "Go go Wi-Fi was terrible...spotty service for about 20 minutes, but ultimately the crew just shut off the Wi-Fi. Ran out of food 1 hour into the 5 hour flight. were they not expecting a full flight?"

Pros: "Smooth experience"
Cons: "Gogoinflight wifi can be erratic"

Pros: "Entertainment ststem"
Cons: "Heat: service; lack of water/drinks; lack of soap in bathroom"

Cons: "Our flight was delayed while we waited for a crew member to fly in to cover for a FA that called in sick. Gate agents didn’t provide many updates while we waited. The were only 3 snack items for purchase available on the plane. Seat didn’t recline"

Cons: "No comfort given to passengers despite 2.5 hr delay in leaving and another 1 hr on the ground after landing"

Pros: "Partnership with Virgin. Drink orders."
Cons: "boarding process didn’t go by the script and was a mess"

Pros: "LOVE the Virgin planes and the ability to upgrade. The food and beverage options on the Virgin flights are amazing. PLEASE keep the format of these planes the same!"
Cons: "Nothing"

Pros: "I arrived - finally (though stuck on the runway at SFO as I write this)"
Cons: "Crowded, chaotic boarding area & process at Boston Logan. Checked in seats manually since systems apparently down. An hour delayed (on takeoff) for no apparent reason and delayed waiting for gate on arrival. Seems to happen regularly with Alaska but not JetBlue Broken restroom - should have at the very least let coach customers use First Class restroom rather than get by with one Broken wifi - none the entire flight Limited food which ran out quickly Flight attendants trying but seem harried and confused and not very attentive"

Cons: "Reading lights did not work. Fortunately I could move"

Pros: "Team very nice and polite."
Cons: "All the airplanes should have screens"

Pros: "Thank you for recycling in the cabin!"

Cons: "Two lines for what?"

Pros: "Quick, quiet, & cool. Just the way I like it"

Pros: "all"

Cons: "By the time I boarded I was unable to take my bag on as all overhead compartment space was gone. My bag was not prioritized, instead I had to wait FOREVER at SFO for the bag to arrive. There were over 6 flights assigned to the same baggage carousel. I think since we have to pay now for bags to be checked, I should have been compensated for NOT being able to take my bag onboard and for being forced to wait a very long time to retrieve it...exactly what I had hoped to avoid by carrying on."

Pros: "not crowded"
Cons: "almost 3 hrs late"

Pros: "The extra seat next to me."
Cons: "The fact that my baggage got left in Portland."

Pros: "Always reliable. The updates on my emails and phones are fantastic. Alaska always exceeds my expectations. Proud that they are from my hometown. Seattle."
Cons: "Nothing."

Cons: "Delayed both ways"

Cons: "Diversion to San Jose without shuttles to downtown SFO."

Pros: "normal."
Cons: "."

Pros: "Staff was nice."
Cons: "We were awakened at 130am for breakfast!!!!!! Who eats in the middle of their sleep."

Pros: "Alaska is the best."

Pros: "Prompt. Very friendly"

Pros: "I like the option to watch movies on my phone"

Pros: "Fast, everyone was nice"
Cons: "Couldn't get wifi to work but no big deal"

Pros: "Free wine"

Pros: "Everything"
Cons: "Nothung"

Cons: "The lady on the kiosk this morning was annoyingly rude."

Cons: "Had a very muggy gross smell in there."

Pros: "The pilot did a great job! His landing was commendable given the high winds Portland was having!"

Pros: "After security...everything went smoothly. Your people were very helpful and efficient and friendly."
Cons: "Well...if it was me designing boarding and offloading, I would charge for carry on luggage and checked bags would be free. Carry on slows the entire process. I understand why it is the way it is, but people push the limits in everything."

Pros: "Very spacious"
Cons: "Had to pay for a meal"

Cons: "You need to get TV's/internet for cross country flights"

Pros: "Nothing got seat by the toilet"
Cons: "Everything stressed"

Pros: "The staff"
Cons: "The landing was a bit abrupt"

Cons: "It was a 6 hour flight and I didn’t know only 2 snacks and a water were available on the plane until I got to the airport. Almost everything was still closed at the airport. We were quite hungry and thirsty."

Pros: "It has been over 2 years and I still remember the service, comfort and atmosphere of this flight. Whatever JetBlue is doing, it works!"

Pros: "I liked the male flight attendants on my flight. They were nice and cheery and was always willing to help. The inflight entertainment and WiFi was great. The snacks were also good."
Cons: "I forgot to the flight attendant’s name but she was quite rude. I traveled with an infant who required warming up of her milk in a bottle and I would ask for hot water and she failed to bring it over. I requested hot water twice. Initially when the plane was taking off- she stated she cannot bring anything while the flight was taking off but even after take off and in cruising altitudes she did not come over until we rang the call bell and another flight attendant came over. Second time mid flight we happen to ask the same flight attendant for hot water as she passed by— she nodded her head but again never returned with the hot water. Again I hit the call button and another attendant came over and gave me water. I felt that she did not like attending to the flight guests and always seemed to give an attitude. I understand traveling with a child may be hard for others, but imagine the parents who have to care for a starving baby. The flight was also a bit too warm."

Pros: "Basic flight"
Cons: "Major delays. Poor updates on app regarding timeliness."

Pros: "Crew was very friendly and responsive"
Cons: "Would’ve been nice if they offer headphones. Maybe they did and I just didn’t notice."

Pros: "Very good service"
Cons: "More food choices"

Pros: "A 6+ hour flight is always tedious but jet Blue is always the best option, with live tv and a good supply of movies and snacks."
Cons: "Quicker departure, 20 minutes on the tarmac, but that’s not the airline fault...FAA Boston"

Pros: "Crew was nice and accommodating. Plenty of leg room in regular cabin. Good entertainment options.?"

Pros: "Great crew. Mint experience is fantastic, actually great airline food. Better than any other domestic first class. Free internet!"

Pros: "crew were great. free snacks with lots of variety. Great assortment of films available."
Cons: "Flight was significantly delayed with no real clarity when the final departure time would be."

Pros: "-Excellent crew -Nice leg space even if Economy -Free DirecTV -Free internet with decent speed -Electric outlet under every seat -Free seat selection at the time of booking"
Cons: "-Boarding process: should organize the boarding area so that lines can form for each boarding group"

Pros: "Not too full of a flight"
Cons: "It was delayed 3 hours"

Pros: "Boarding process was smooth, and attendants were kind and entertainment system seemed good."
Cons: "Attendants could allow passengers to use extra leg room seats if they are empty once in the air. Would be great if the default setting for the screens was OFF."

Pros: "Crew was great. Snacks were abundant. R"
Cons: "Ran out of pineapple juice and giving out earplugs would be nice"

Pros: "Friendly crew. Extra snacks and drinks were a big plus on a long flight."
Cons: "There were not enough people that checked their carryons, which lead to a long delay in boarding. Jetblue people should have demanded more checked bags to avoid a long delay in boarding. The flight was painfully long due to snow, which is understandable."

Pros: "I like the comfort of the flight and the kindness of the crew"
Cons: "I'm disappointed that my carry-on has been charged like a suitcase, that has stolen time to reach my booked house in the city"

Pros: "It was really nice having a USB charger under every seat."
Cons: "Our flight was delayed by 2 hours and I was only notified when I had arrived at the airport."

Pros: "The crew are always nice and the plane clean."
Cons: "We always have a comfy aisle seat but it has happened on occasion by the time we are seated there is no room in the overhead not just for our luggage but people in our row. I would think an aisle seat is a premium seat. I think they allow people on with more than one carry on so people in other rows use our overhead bin."

Pros: "Competent staff"
Cons: "Rude TSA employee"

Pros: "Ease of boarding, rest comfort"

Pros: "In-flight entertainment was excellent: many options including in-flight wifi."
Cons: "I think it is time for US airline companies to provide complementary meals in their long flights. A 6 hours flight with just a small bag of chips? European airlines offer a complementary full meal even with a 2-hour flight..."

Pros: "Onboard staff was great"
Cons: "Boarded late, other flights planned on this trip one was canceled and the other was also late. Was told at boarding that bag checked at boarding would be at carousel at the end of flight, but it wasn't. Took forever to get a response and then the bag is still missing 2 days later and response has been terrible trying to sort it out."

Pros: "Seats were great. Excellent movie selection. Friendly flight crew."

Pros: "Comfortable seating, great movies, courteous service."

Pros: "Free WiFi, snacks and friendly staff"

Pros: "Hassle free"

Cons: "I had to gate check my carry on bag, which is one of my biggest traveling pet peeves."

Pros: "Really nice crew. Appreciate the snacks. The jetliner has great leg space. I love the DirectTV and movies."
Cons: "Nothing."

Cons: "2 hour delay. Too full and not enough over-head space for carry-ons, forcing some of us to check-in our carry-ons. Too many problems with the entertainment system (and downloading movies) for my seat and it resetting/initializing several times."

Cons: "Late take off and landing by 1 hour and sitting on tarmac forever upon arrival. JB used to be better"

Pros: "The flight attends did the best they could with information updates. They didn't know much more than we did."
Cons: "The catering issues delayed my flight almost 2 hours. Thank you to jetBlue for the email apology."

Pros: "Extremely slow taxi-ing at both Boston Logan and SFO led to delays. Plane was very cold which made it hard to sleep"
Cons: "Excellent flight attendants Clean, comfortable plane (other than the temperature)"

Pros: "Long flight so drinks and snacks were appreciated"
Cons: "The rude pushy passenger next to me who kept push8ng 8nto my space and stated that because I was on the Aisoe and he in the middle he should be able to push me 9verbbut that was not Jet Blue’s responsibility. Although the crew offered to move him to the back which he refused but it did quiet him temporarily."

Pros: "It helps make things easier when Long Beach is such an incredible airport."

Pros: "Good red wine Good movies"
Cons: "waiting to board, waiting after being boarded-- with more than one hour delay total"

Pros: "The airconditioning"
Cons: "The plane was delayed for hours"

Pros: "Leg room was good"
Cons: "Had issues with freezing monitors on way out and on way back"

Pros: "Efficiency"

Pros: "Crew members were lovely. Selection of tv shows and movies was very nice."
Cons: "Fairly long flight from East Coast to West Coast. I wish there had been a dinner option."

Cons: "Everything and everyone"

Cons: "Delayed"

Pros: "Staff was great-- welcoming, professional."
Cons: "My audio plugin didn't work, and I spent the trip pressing it in by hand."

Cons: "My seat wouldn't lean back irrespective of how hard I pushed it. It went half way back compared to the seats next to me and then it got stuck"

Cons: "Late departure; headphone jack on my armrest was faulty so I had to hold the plug in the whole time if I wanted to hear sound of movies; once we were at the gate in SFO, it took a good 10 minutes for them to open the door to let us off."

Cons: "The Jet Blue counter person was not helpful at all providing direction to us from International Terminal to Domestic terminal C. No help at all to passengers who are not familiar with Logan Airport. Major major disappointment!"

Cons: "Had to check basic backpack at the last minute because no overhead space. Unclear instructions as to where to pick it up on the SFO end, leading to further delays getting out of the airport. (Already landing close to 2am at the beginning of a work week - minutes count.)"

Pros: "Jet blue is ahead of the rest. Free WiFi, snacks, and drinks!"
Cons: "Entertainment hiccups meant that I wasn't able to listen to the radio."

Pros: "Direct TV offered excellent list of channels."
Cons: "Movie list is outdated."

Pros: "Enjoyed entertainment, service, comfort"
Cons: "The eating options where limited and unclear specially for such a long flight"

Pros: "The trip was comfortable and quiet"

Pros: "I would like to have ore of a grace period to check baggage."

Cons: "Bad social distance"

Cons: "None"

Cons: "For some reason, we were asked several times for Passports. This didn’t make any sense since we are US citizens with drivers license. They even had TSA talk to us. This has to be fixed. Otherwise, Delta experience was great."

Pros: "Felt safe and sanitary"

Cons: "Nothing, really. Airlines unfortunately can’t make people patient or polite, & I can’t afford a private jet, so I’ll have to settle for an eye roll or twelve."

Pros: "Everything"
Cons: "Nothing"

Cons: "No mechanical failures or delays would be nice"

Cons: "The inoperative TV screens should be repaired."

Cons: "Terrible delays"

Cons: "Better food offerings"

Cons: "Plane was late taking off. Crew did not provide water when requested. They were busy with beverages that they could sell at a cost."

Pros: "No food, late by hour"

Cons: "Sat on tarmac for 20 mins because we were early..."

Pros: "Service by crew. I was flying economy but it was par to business class."

Pros: "Very comfortable, no complaints."

Pros: "The guy announcing the boarding was a hoot! Great sense of humor."

Pros: "Seating was fine"
Cons: "Did not have a wheelchair waiting for my wife when we arrived in LAX"

Cons: "No delays. And have the terminal bridge in working order"

Pros: "Yes"
Cons: "Took off late. Other than that very comfortable and great experience"

Pros: "room and services"
Cons: "can't think of anything"

Cons: "Even the baggage was quick (highly unusual for Columbus, Ohio)! Everything went smoothly."

Cons: "Delays due to Democrats not making deal"

Pros: "Good service this morning"
Cons: "All good"

Pros: "Overall service was great."
Cons: "Flight was delayed 5 hours."

Pros: "We left early"

Pros: "Arrived ahead of time"

Pros: "If offering free WiFi to Amex platinum card holders it needs to work f"
Cons: "Fix it"

Cons: "My sit changed last minute, noisy babies"

Pros: "That it got me home"

Pros: "Great service"
Cons: "Look, if your kid is so young that he can’t get in a plane without screaming for four hours, you shouldn’t bring him on a plane and subject 200 people to that. It’s rude and selfish."

Cons: "Delays, delays, delays... first class ticket from BOS to MSP got me a 6 hour delay and a middle seat in econ main cabin at the back of the plane. Delta you suck!"

Pros: "On time"
Cons: "Take a long time to taxi to the gate & getting off the plane."

Pros: "Nothing"
Cons: "Multilpe delays"

Pros: "Easy and quick"
Cons: "No complaints"

Cons: "late leaving, arriving and taxing."

Pros: "A3A"
Cons: "Ĺ"

Pros: "Food was plenty."
Cons: "Long security lines at Logan. No free WiFi"

Cons: "Force me to take a bad seat"

Pros: "The staff are wonderful and helpful. Best wishes to Delta. Please keep the great employees."

Pros: "the service in general very nice"

Cons: "Much older plane. Not as comfortable as some other planes I've been on."

Pros: "Maintained high standards of service despite massive delay."
Cons: "Boarding and departure was messy because of the delay"

Pros: "Nice people. Very helpful."
Cons: "LOST MY BAG IN BOSTON BEFORE EVEN TAKING OFF!!!! Did not make it, and then won't deliver it when it makes it to Kathmandu! This is most distressing."

Pros: "We'd paid extra for main cabin so hot to choose seats and got in flight entertainment.. Staff were friendly."
Cons: "No free wifi."

Pros: "Everything else"

Pros: "The boarding was efficient"
Cons: "Three hour departure delay. No explanation given. No apology."

Pros: "I love Delta. Smooth boarding. Quality service. Keep it up!"

Cons: "Missed our connection. Spent the night in Minneapolis. Luckily we had no urgent reason to get home to."

Cons: "Jet airways sucks"

Pros: "good"
Cons: "good"

Cons: "No carry on"

Pros: "The air hostess were well behaved and friendly"
Cons: "No snacks No entertainment"

Pros: "Not crowded"
Cons: "Fees for bags"

Cons: "They lost my bag!"

Pros: "I arrived alive."
Cons: "No tvs at all, narrow aisles, and my bag was lost somewhere between the east and west coasts. Pretty unapologetic, and very little information about recourse. Not a great way to end the trip."

Cons: "The lady checking me in said I could pay $40.00 for carry on or $25.00 to check my carry on luggage. This did not happen in SFO. The upper bins were somewhat empty and the plane wasn’t full. I don’t understand why it was different on my way home. Since I had to check my carry on, I missed the airporter by five minutes and had to wait over an hour."

Cons: "We were directed to one baggage claim area and after 15 min of waiting, found that all our flights' bags were on another carousell. No one told us."

Cons: "Lots and lots of crumbs everywhere."

Cons: "Late departure by 1 hour. Then had to wait 55 minutes at the luggage pick up in SFO"

Cons: "not enough space for my legs"

Cons: "Plane dirty Staff was acting weird"

Cons: "They charged for my carrie on! I didnt have o pay when I flu with you guys! I was surprised!!!!!!!!"

Cons: "No Wi-Fi, no tv"

Pros: "Same issues in JFK and sfo"
Cons: "Same issues"

Pros: "Didn't happen"
Cons: "Didn't happen"

Pros: "Travel was comfortable, no issues"
Cons: "Nothing"

Pros: "Very reasonable"

Pros: "Reasonable layover, good food options"
Cons: "Couldn't. Y the kettle cooked chips separately."

Cons: "Never again discounted airlines!!!!!"

Pros: "Efficient boarding"

Pros: "Service was good."
Cons: "No drop down tv's or free small snacks."

Pros: "They were efficient, organized. Nice legroom! Timely made all connections without a problem."
Cons: "Don't really have anything negative! Small airline did a great job no different then larger airlines"

Pros: "Timeliness"

Pros: "Tv/wifi on board"

Pros: "SunCountry is a classy operation. I appreciate having another option to fly directly to Boston."
Cons: "The gate at Logan airport is cramped and insufficient. Also no amenities once you clear security."

Pros: "The stewardesses were very friendly, pleasant & accommodating. Excellent attitudes!"

Cons: "Upon arrival, we had to wait about 30 minutes waiting for a gate to be open so that we could deplane."

Pros: "."
Cons: "."

Cons: "It's hard to estimate, but I was sad you ran out of hot sandwiches."

Pros: "Boarded quickly and the service was good."

Pros: "Bumped up to row 4"
Cons: "Hard to reach restroom."

Pros: "Friendly service, smooth ride."
Cons: "They need wi-Fi on the plane..I was accidentally double Charged for my refreshments."

Cons: "The gate agent did not say hello, welcome, thank you. He just took my ticket, scanned it then gave it back to me. That was not good service. Other than that, things were good but that stuck out."

Pros: "We even arrived at our destination early!"

Cons: "They kept us on the plane for 1 1/2 hours and never took off . I had to pay for my bags and upgrade again on another airline ."

Pros: "All went well"

Cons: "Had to purchase ALL food"

Pros: "It was quick"
Cons: "Sears are uncomfortable"

Pros: "Not too uncomfortable."
Cons: "They censor their films. We watched two comedies over our two flights, and both were obviously edited for content and language. Why? We paid to watch these and were never made aware we were not seeing the full film. I'll avoid this airline in the future because of this."

Cons: "This something I think all airlines should do. They should let those who have no carry on bags off frist."

Cons: "Delayed 30 minutes and plane temperature was too warm"

Pros: "Amazing: left & arrived 156 minutes early. Way to go!"

Pros: "Drinks were offered twice."
Cons: "No complimentary peanuts or pretzels."

Cons: "Seemed a little cramped"

Pros: "everything"
Cons: "nothing"

Pros: "Ok beer prices food limited and expensive"

Pros: "I think being nice is a job requirement for Sun Country airlines."

Pros: "Sun Country had website issues and we got stuck sitting in the way back of the plane,, we could not check in kept giving us an error"

Pros: "At least music , a movie and pleaseeee!!! Maybe a chips or something with the drinks"
Cons: "Overall was ok"

Pros: "The extra legroom for economy plus seats"
Cons: "The food was tiny and not good"

Pros: "No meals no entertainment no free internet"

Pros: "very friendly crew"
Cons: "the food"

Pros: "Th Roland was very good as was the entertainment from BOS to SFO, but may as good from SFO TO OGG. They plane was older smaller and the entertainment ability was lacking from SFO TO E"
Cons: "The maple crisps were excellent from BOS to SFO. The pretzels were boring from SFO to BOS."

Cons: "Still in Houston after spending the night. Flight from Boston to SFO WAS DELAYED SEVERAL TIMES and we would have missed our connection to HNL. So we were diverted to IAH, where we spent the night and will leave for HNL soon."

Pros: "Check in and bag check were easy and fast. Kiosk system works well. Excellent entertainment offerings!"
Cons: "I realize there is no real food service in coach, but a little variety in bagged snacks would be nice."

Pros: "We like to have our carry-on available under the seat so I thought I was planning ahead by getting the second row. Turns out the front row puts their carry-on under their seat and the second row gets screwed. All my extra leg room was lost with my bag taking up the space because it could not fit under the seat. They shouldn't charge extra money for that seat and I felt cheated."
Cons: "No space for carry-on under seat in second row for upgraded leg room seat."

Cons: "Really expensive internet"

Pros: "For an extremely late gate arrival, United personnel were very accommodating."
Cons: "One flight attendant was more than curt and impatient when taking food orders. Cabin announcement told passengers to check menu in setback pocket. There was no menu. Attendant didn't offer one until another passenger who overheard conversation requested menu. As a frequent United traveler BOS > SFO, normally a 5-6 hour flight, attendants always seem to be rushing, brusque."

Cons: "The food selection. For someone like me who cannot eat cheese. there was absolutely no choice. Everything on the menu had cheese."

Pros: "Boarding was as expected, flight was on time, all was OK. Nothing to recommend particularly. d"
Cons: "Few choices in beverages and food. No decaf or green tea or coffee except instant coffee. "Snack" was nothing much."

Cons: "I told attendant my carry on had Med equipment. She proceeded to stow other larger carryons and tried to get me to check it — then she just put it in biz class. Cabin was hot. They brought me just after takeoff instas of at lunch time. My entertainment system didn’t work and the only response was “we’re aware of it” no attempt to fix, no apology. Then flight attendant skipped my tow with drinks."

Cons: "It was quite late"

Cons: "the boarding process is horrible and feels rude. The design of the united gates is horrible, the long lines block others walking by. The lack of enough overhead space for carryon's is obnoxious. Overall very disappointing."

Cons: "Flight was super delayed scheduled to leave at 6:30 left at almost 9. Small updates with not much information. Entertainment system not functioning. Had to get a tow to the gate after landing??"

Pros: "Entertainment free and plenty of choices"
Cons: "Not even any free snacks, seats do not recline much at all"

Cons: "I arrived at the airport only to find out that they had instituted a no carry on policy for basic economy and that I'd have to check my bag. They acknowledged that they had not informed me of this but that I'd still have to pay. The flight was delayed and the crew was extremely rude through out the flight, to top it off the in flight entertainment and wifi didn't work and the seat was incredibly uncomfortable"

Pros: "Staff was friendly"
Cons: "Wireless didn't work either way. Uncomfortable seats"

Cons: "Only sent a code for bad wifi on one of two trips. I wish united airlines would step up their game. At least I didn't get dragged off."

Cons: "United sucks soooooo bad"

Pros: "I loved being in economy plus! The meal was a wonderful surprise and after my tv screen was reset, I enjoyed 2 movies. Nice staff and service."
Cons: "Having to go to the back of the plane for the bathroom."

Pros: "I liked that the air time was short and smooth (bos to sf)."
Cons: "We waited in security line for an hour. The plane was delayed for an hour for cleaning purposes. There was a plane at our gate when we landed. Ill avoid United for future flight purchases."

Cons: "I did not fly from Boston to SF on United. I did not fly to or from Boston. Please fix your algorithm"

Pros: "Not much. Staff were reasonably pleasant. Boarding process is horrible."
Cons: "United is still flying ancient 757s. Broken tray tables, lights no working in the lavatory. Treating people like cattle with the 1,2,3,4 lanes is unpleasant and demeaning. Everything is getting cheaper and cheaper."

Pros: "Crew was great. Very friendly and accommodating ."
Cons: "When we landed we waited 30 minutes to get to our gate. There was nowhere for the plane to disinbark."

Pros: "Crew was great"
Cons: "I've never had a good experience w in flight entertainment on united. Compared to other airlines it is simply a big step behind"

Pros: "We boarded very quickly. Take off and landing were immediate. I wasn't interrupted as I slept."
Cons: "The flight was delayed. Ordinarily, a little over an hour isn't bad, but we ended up landing at 1:30 in the morning, local time. I called United expressing concern about the arrival time when I was first notified of the delay and all I was told was "I'm sorry for the inconvenience." I learned later that there was an earlier flight I could have tried to get on."

Pros: "Boarding was easy, staff were okay."
Cons: "No entertainment, ran out of orange juice, cold and uncomfortable, old aircraft."

Pros: "Took off late but landed on time"
Cons: "Packed in like sardines. Hot on board."

Pros: "I didn't not make to my flight on time because I didn't know I need yo check in a day ahead but luckily there was another flight leaving over an hour and a staff was able change the flight for me without charging a fee. that was very nice. My seat was on three roll seats and there was another person was same roll and we share other seat and strength our legs."
Cons: "In flight movies did not work."

Pros: "Flash for mac did not install"
Cons: "I felt like I was on my way to my death"

Pros: "It appeared as though I would miss my connecting flight and then crew moved me to an empty seat by the door so I could get off to make my flight!"
Cons: "The plane was too cold!"

Cons: "The last 5 times I have flown united I have either been cancelled or delayed to the point that I miss my connecting flight aND get to the destination. 24 hours later I will NEVER book a united flight again"

Cons: "Wifi not working"

Cons: "No announcement of the proper Boarding numbers"

Pros: "Flight was stuck on the ground for 2 hrs because of a generator issue, so I missed my connection. The United app nicely pre-booked me on the next flight to my destination without my having to do anything, which was cool. Internet didn't work but they refunded my purchase."
Cons: "The legroom is so much worse than jetBlue (which I usually fly) I almost couldn't believe it. Because of the generator issue the flight ended up being almost 9 hours. They ran out of ALL FOOD for purchase except chips (which they didn't even offer for free despite everything), so those of us in the back of the aircraft had our choice of a bag of chips for $4, or no food for 9 hours. Also, I paid $20 for the internet for the entire flight but it only worked for the first hour so I couldn't do any work."

Cons: "Were held up by TSA in San Francisco because we were not given receipt for our dog who traveled with us. (We had a 2 hour layover in SF and took dog outside the security area for relief). Then the ticket counter in SF was understaffed and it took a long time to get the receipt printed (Once at the counter the agent was very helpful, efficient and quick). Should have a pet area inside the security of airports, like Palm Springs does."

Pros: "It was a comfy plane ride."
Cons: "I liked everything."

Pros: "Pleasant and attentive flight staff. Stewardess made a fresh pot of coffee and was back with a cup in less than five minutes. When a passenger got sick after take off the stewardesses handled the situation quickly and professionally."
Cons: "Nothing really"

Pros: "Boarding was consistent and timely"
Cons: "Older, worn interior, especially if seats are pushed back"

Pros: "The crew was pleasant, food-mini waffle was surprisingly good.not enough room between seats for tall people."
Cons: "Delayed on runway to me is no fun. I felt unsafe and like a sitting duck."

Pros: "Only outstanding thing about the flight was the agent, Annie C. who checked us in at Logan. She was pleasant, polite, friendly and so helpful. If only the other personnel at United were like her."

Pros: "On time boarding, nice crew."
Cons: "No free food, not a lot of options of free drinks"

Pros: "the gate was across from the lounge entrance, after the delay got a seat row to myself"
Cons: "delayed multiple times due to maintenance issue (their fault), no compensation for lost time"

Pros: "Attendants were friendly and helpful."
Cons: "One of the attendants was pushy and rude."

Pros: "Short taxing"
Cons: "Flight was delayed and the televisions onboard were not free"

Cons: "My seat cushion was not in correctly and very uncomfortable. Movies were free on my last flight and coat money on this one."

Pros: "We were bumped up to economy plus where there are outlets available. Outlets are nice. The entertainment options were very good."

Pros: "The airplane itself was great but the rest was not so good. United tries to sell you everything and the seating was miserable. We are back to JetBlue at first opportunity."

Pros: "Old plane, no plugs, no in flight movie, didn't even offer complimentary snacks. Had to pay $10 for a snack box on a 6 hr flight. Completety unacceptable that on such a long trip, they offered no complimentary food, no movie, and although they offered "entertainment" on personal devices, you needed to download the united app to watch on your personal device. But wait, NO PLUGS??. So basically your phone / ipad battery will die 1/2 way through the flight and then you will have no way to use your phone after you arrive at your destination. Way to go united. Your corp execs should be ashamed for making you the worst airline with the highest prices."