The most convenient. Keep up the good services. Best wishes.
Movie options were quite limited in terms of the new releases The boarding in Goa was was too cumbersome with multiple security checks and passport checks. Seems like we are trying to create redundant processes with no valuable gains. A lot of waste in the system and it’s really frustrating for us customers.
The boarding was truly bizarre. The staff did not know about the fast pass biometrics and I had to block the line digging out my passport. Then when we got to the aero bridge, we could not board and instead were lined up in 3 lines for 10 minutes before we could actually step on the plane. The last 3 rows in the middle on the 797-9 do not have overhead lockers and the side lockers were all filled with crew bags and spare paper cups. The whole ground experience at Doha airport was strange. Staff seemed to be mainly decorative and were not very competent, but they were pleasant.
The flight from HYD to DOH was delayed by 3 hours and we missed the connection from DOH to MIA. We had to wait 24H more to get the MIA flight. It was a total disaster. If the flight crew had waited 1 more hour to accommodate their 3 hour delayed flight, we would not have lost a whole day !
Flight canceled by JetBlue for no reason. No good alternatives provided.
Very difficult to check in and almost missed flight. No room in seats and had a middle seat. I tried to create an account and check in before to change seat and unable to. I do not understand why I wasn’t on a Qatar flight from on Bengalore to Doha when they left at the same time. Disappointed in the Kayak booking process.
In the business class it was everything wonderful. However in the economy is a hell. BTW. When I asked to search for tickets, I ordered business and I was offered options with economy, that was not clear in the order, so I could've acted faster to rectify it.
Indigo airlines is terrible. Staff is awful and so disorganized. They are so rude and unhelpful. I will never travel on Indigo airlines again!!!!!
In spite of placing requests for vegetarian food, I didn’t get it because they ran out of stock. According to crew, only fixed number of vegetarian orders will be carried. Typically, they should have checked and served those who had specifically requested. I was one of those to get the food last.
BLR boarding is total pathetic. Should not fly Qatar from Bengaluru. Check in staff is too rude there
Aircraft felt very old and business class was not as nice as on other airlines. Also 3 of the 4 flights on this trip were delayed.
They did not serve my special meal request after departure of airplane
Lufthansa was horrible for disabled folks. My wife had hell of a time making it to the flight in Frankfurt. The airlines is not at all caring to the disabled. If that were in USA I would have sued the airline for not meeting the disability Act clause. No way we are going to go in Lufthansa again. Hari S Doss
Not good due to rebooking automatically to a connection flight having very long duration due to 1st flight delays. Also seat booking originally paid by us and while rebooking time every family member was given different seats.
I liked crew, always smiling and provided the best services.
The flight to Frankfurt was delayed. Consequently the connecting flight to Seattle could not be boarded. Lufthansa accommodated in a Cattle Class Flight where the Seats and foods were horrible. I had only Hobson’s Choice and boarded the flight and reached Seattle 3hours later than my scheduled arrival.
The check in staff was excellent. Some of the ground crew at Bengaluru airport that Lufthansa has outsourced to are terrible. The airport security removed my 2 power banks and set it aside from my check in luggage but they ground staff refused to go pick it up despite the airport security confirming it’s waiting for them to pick them up. I was very disappointed by their utter disregard for customer service and unwillingness to help me.
The flight was delayed, missed my connecting flight. Also missing one bag and no one can help me. The bag arrived the day after and the airport can't locate the bag.
The Lufthansa ground staff at bengaluru airport was completely unhelpful. There was a single line to check in for all passengers, those that checked in via the self service kiosk and everyone else. The bag drop counters were not staffed and the as a result we wound up standing in line after getting our bag tag and boarding passes just to drop off the luggage. Also there was one counter for economy class resulting in long wait time. There are lots of personnel milling around but not able to do anything.
terrible. they cancelled the flight 1 day before flying out and just sent an email to inform the same. i had to scramble on my own paying more to find another flight.
