Find cheap flights from Bengaluru (Bangalore) to San Francisco

Pros: "JAL lounge at Haneda was the best I've ever been in. The Business Class configuration is terrific -- as private as can be on an airplane, without going First. And the JAL staff, on the ground as well as in the air, are Grade A diplomats, counselors, and -- in a word -- professionals. Which is sorely lacking in US air carriers, who don't seem to understand that air travel is a service industry, and to excel in a service industry, PEOPLE are most important to the customers. Specifically, having enough people: US airline employees are well-trained professionals too, but "corporate" consistently under-hires/deploys, which leaves employees juggling far too much at once, which degrades the service experience for the customer. Yeah, I get "the bottom line," but service industry customers will always go to businesses that offer better service. Ok, rant over. JAL is tops."
Cons: "Security and Immigration at Tokyo Haneda is harder than at US airports, but that's to be expected and nothing that JAL can control."

Pros: "JAL flight crew were excellent and friendly"
Cons: "nothing"

Pros: "Crew was very nice and did a great job. Comfy seat. Smooth flight!"

Pros: "Quick flight"
Cons: "None"

Pros: "Crew was courteous. Flight in general was uneventful which is a good thing."
Cons: "Nothing to criticize. Flight experience was good but not exordinary."

Pros: "From the food (dinner and lunch), to the spacious seats, to the impressive beverage selection, there is little I would change. The small touches, including coming through the cabin regularly with delicious green tea, made this a wonderful flight."

Pros: "Food was amazing. But Yoshinoya wasn't a good idea, I do not eat beef."

Pros: "everything. Flying on JAL was a fantastic experience. I'm not much for flying and was worried about the long flight, but I loved every minute of it. The flight attendance were so sweet and nice, the food was great. I would even go to Japan again just to fly with JAL!!!"
Cons: "nothing!"

Pros: "Best service and food among a few hundred flights I have taken so far. CAs were always courteous. They are smiling to each other and looked happy. It was really nice to see that."
Cons: "When booking the flights, I didn't know that I wasn't able to reserve a seat until check-in at the airport. Even usual online check-in was available for my ticket. I might have not purchased this ticket if I knew this limitation. It would be nice to know it at the time of booking."

Pros: "Staff and service good"
Cons: "777-300 plane business class very old and tired"

Pros: "Boarding was quick as i've come to expect from DFW."
Cons: "I bought economy to save money, but unfortunately since I got the very back of the plane my seat couldn't recline."

Pros: "Food and beverages were served promptly. Moreover there were several rounds of coffee and tea service so that I never went thirsty. My economy seating was still given first class service."

Pros: "Lots of leg room in economy, flat screen, very friendly crew, and this was the cheapest direct flight to Japan I could find 2 weeks in advance!"

Pros: "I always like to fly JAL because of their excellent customer service. Very comfortable flight, too. Very smooth take-off and landing."

Pros: "Liked creative approaches with the meals, with new/different menu - some room for improvements but generally good Loved the movie selection"
Cons: "Found the seats hard and uncomfortable after a few hours although the leg space was more generous in economy than United/ANA"

Pros: "The flight crew were very attentive, polite, and full of genuine smiles."

Pros: "Everything was great except for how warm it was. It may be seasonal?"
Cons: "There weren’t any personal vents on the 777 going to or coming back from Japan. Otherwise it was a perfectly fine flight. I just don’t do well when it’s too warm as it make me feel sick."

Pros: "The food"

Pros: "Service was excellent!"
Cons: "It was a great flight!"

Pros: "Super cheap roundtrip flight. Reliable airline. Flight even came with a meal both ways. Kind staff. Good service."

Pros: "They give a lot of food and the 12 hour flight was comfortable"
Cons: "Limited selection for entertainment"

Pros: "The Economy class seats had a lot of room - which is unusual for tall people ;-)"

Pros: "My wife and I made the rookie mistake of showing up to the wrong airport in Osaka but the JAL staff helped us by transferring our reservation to a later flight so that we were still able to make our connecting flight from Tokyo to San Francisco. We're grateful to the entire staff at JAL for saving us a lot of time and money!"

Pros: "Very warm attendants Excellent food for the price paid Highly professional crew Efficient boarding and ontime takeoff"

Pros: "I was highly impressed with Japan Air's staff both at the gate and on the flight. It was incredible customer service. I get really anxious with flying and traveling in general and was so eased just by their friendliness and organization. Thank you! I also forgot to write a review but my flight from San Diego to Tokyo on June 27 was also amazing. I was really stressed out over some logistics of my trip and the people at the gate in San Diego were so helpful!"

Pros: "I didn't expect neck pillow on board"
Cons: "Seat wilder would be great"

Pros: "Crew service is adequate. There's not much to complain about. Also I like they always put extra stuff on a table in the back, in case any passenger want to get extra between meals."
Cons: "The aisle is getting narrower and narrower. I sat by the aisle, and my elbow sometimes got in the way inadvertently or unintentionally."

Pros: "This was a very long flight, but the crew was fantastic and attentive. The meals were good and they did everything they could to make us comfortable. The flight was on time and convenient."
Cons: "I wish all the seats were like first class. We were in economy class"

Pros: "Great service, attitude, hospitality. Was never treated this nice on any flight ever. Thought I was a king or prince. And that's how they make you feel. If I can, I only fly JAL and especially the flight JL9"
Cons: "The fact there are many airlines which can't even get close to what JAL can offer and even if they try, employees won't be able to match it because of the cultural differences. Makes me sad that other airlines (I won't name them) can still be in business... they need to fly JL9 once and hope they understand."

Pros: "I have gotten used to long flights on various American airlines where it seems the staff do the minimal amount. Service is so incredibly better on Japan Airlines. Staff respond when you ask for assistance. They smile and work with the passengers. They were actively present almost all the time which was amazing. There is just no, "no," on Japanese Airlines. I loved the media options."
Cons: "It has been a while but the food was not as good as I remembered from way back when, or maybe that was Korean Air? It was, however, hot when it should be hot and cold when it should be cold."

Pros: "Clean :)"

Pros: "The Japanese culuture all in all is amazing, the Jap Airlines was no exception. The flight attendants were so nice and beautiful as well."
Cons: "There wasn't anything I didn't like. I wish USA could be more like them in a business aspect."

Cons: "The flight attendants were talking in the back all through the flight. I was seated third row from the back, so they were audible throughout the flight and very annoying."

Pros: "Clean aircraft. More space between seats. Pleasant, eager to please cabin crew. Good movie choices."
Cons: "The food was no better than any other airplane food."

Pros: "Excellent service by JAL check-in people and the flight crew. Also, for a standard economy seat, I found the seat spacing and resulting legroom was generous - and I'm 6 ft. tall."
Cons: "Can't think of anything, really."

Pros: "Nothing really special."
Cons: "They love the PA system. They want to make announcements in multiple languages all the time."

Pros: "The hospitality of the crew"

Pros: "Crew did a first-rate job, and space in economy seating was civilized. Snacks and juices were tasty and plentiful. Bathrooms were spacious and waits for access were manageable. Television screens and headphones in economy were easy to use and reproduced video and audio content well. Overhead storage space was adequate, even for an almost fully-booked flight whose passengers relied upon it very heavily."
Cons: "One of my vegetarian meals (the larger of the two) wasn't vegetarian. This was astonishing -- a first for me in more than twenty years of flights across the Pacific. Not once have I had a vegetarian meal that included chicken, but that is just what was served to me on this flight; I was obliged to spit it out, and to wash my mouth afterwards. The selection of films offered was demoralizingly poor, and the seatback pockets afforded even less storage space than usual."

Pros: "Everything from delicious Japanese cuisine to attentive and courteous customer service from ground crew to flight crew greatly impressed our family. Being able to fly to Haneda is even better. We plan to fly JAL from now on."
Cons: "None"

Pros: "flight attendants are always nice and gentle on JAL. Food is great. Rarely late departures"
Cons: "nothing really"

Pros: "The crew was very nice and pleasant. They were very accommodating as well."
Cons: "For my entire flight back I was so hot I could hardly stand it. I had to change my clothes and it still didn't help very much. My meals were also pretty bad on the way back, which is odd because they were not bad on the way there. It was definitely one of the worst flights that I've ever had, mostly because of the heat."

Cons: "Food is not that good"

Pros: "Upgraded to premium economy and the seat was comfortable. However the food was lacking. The snack was a collection of overly sweet bars and bread. The meal was okay."

Pros: "Japan airline and ANA airline are the best quality. Service,foods everything is good wonderful!!"

Pros: "Very spacious and comfortable, modern plane"

Pros: "I had only 30 minutes transaction time at Busan airport, and was not sure that I could catch my plane. The crew at the airport were very helpful, and a lady brought me to the security gate, and run out and checking in for me. With their help, I was able to catch the planes and arrived my destination on schedule. Thank you so much."

Pros: "The upgraded seating."

Pros: "I liked the snack bag given at the beginning of flight. Long flights tend to dehydrate, I would like to see more bottled water available."

Pros: "Cathay and JAL Provided excellent customer service throughout the the flight. Everyone did an excellent job and went out of their way to make sure I made flights and had what I needed."

Cons: "Three hours departure delay from Munich to SFO"

Pros: "crew onboard and food/entertaiment."
Cons: "could do without the delays. transit time was reduced to less than an hour in Frankfurt because flight to Frankfurt was delayed by 45 mins. it is becoming very stressful to transit in FRA every time."

Cons: "Poor customer support and no response on phone calls when u tried to cancel my return ticket."

Cons: "Paid for and reserved bassinet seat but didn't receive bassinet seat. No one wanted to help. Very disappointed."

Cons: "Sittinf in the middle"

Pros: "Travel is good and comfortable"
Cons: "Travel from Frankfurt to London was quite late start . Delay in immigration check."

Pros: "Everything!"
Cons: "What’s not to love?"

Pros: "Was very courteous and helpful though out the trip"

Pros: "They were great with service"
Cons: "Having to have to close my window shade so I couldn't see outside"

Pros: "The seating configuration was ideal (2-3-2)"

Cons: "Didn't get meal of my choice. The crew was very friendly and responsive. Overall very good experience."

Pros: "All aspects except for boarding and transferring ticket..."
Cons: "Lack of Lufthansa staff at check-in. Lufthansa tickets are non-transferable."

Pros: "Good food, service. Love that toilets are downstairs"
Cons: "New planes are smaller and more cramped"

Pros: "Comfort and space comparing to my outbound flight from SFO to Munich. This plane was way older but at least there was a little bit of space. Flight attendants were very nice."
Cons: "Entertainment units kept crushing, were not responsive. Difficult to use and enjoy. Frankfurt airport - total mess at the additional passport control before going to "Z" gates. Crowd of people, huge lines, all disorganized. The control for EU passengers was not so crowded but you couldn't see it at the end of the line, so even people who didn't have to were all crowding in the same cue. Horrible experience and I almost missed my flight because of this mess."

Pros: "staff"
Cons: "major delay, poor communication andaccommodation considering delay"

Pros: "See above. The same applies."
Cons: "See above. The same applies."

Cons: "Could have more options for entrainment"

Cons: "Requested for Hindu vegetarian meal by call and was informed we would receive on flight. Got on flight to find that Hindu vegetarian does not exist. Starved on both legs of flight. That is almost 24 hours. Plane should keep extras and customer service should give correct information."

Pros: "The crew was friendly and the boarding process was fast and simple. No food just snacks and what they had was good. Once I got to the airport there was a wheelchair at the gate and it was great because we were on the opposite side if the airport for our next flight and he was very nice to talk to as we were walking."
Cons: "It was a pretty short flight so no complaints."

Pros: "Lufthansa flights are by far the best way to fly transatlantic!!"

Pros: "Searing, comfort"
Cons: "Priority bags do not come first."

Pros: "The food was pretty good. Normally I can't eat airplane food but it was actually good."
Cons: "The seat didn't go back at all"

Pros: "Same as above but even better."

Cons: "None"

Cons: "The seat was getting pushed back"

Cons: "The crew didn't seem quite ready for offering refreshments, and I had to go and ask for water several times. The snacks weren't very ubstantial, and having a good 4-5 hours in between meals was hard for me as I had been traveling for a long time already."

Pros: "on time."
Cons: "was too congested"

Cons: "Food Crew appearances"

Pros: "Professional staff. Appreciated warm towels before meals. Appreciated few announcements during flight so we could sleep."
Cons: "Difficult to eat when seat backs were back in front of us. Fight attendants did not request seat backs to be raised during meals."

Pros: "Staff was very attentive and friendly."
Cons: "Seating very cramped for a tall person. Tight squeeze!"

Pros: "Excellent, helpful steward."

Pros: "Overall it was a great experience."

Pros: "keep going"

Cons: "the hot meals were aweful"

Cons: "Too cold"

Pros: "See above"
Cons: "See above"

Cons: "Boarding was delayed by 30 minutes but they did not inform us of the delay so everyone stood in line the entire time."

Pros: "Wonderful overall"

Cons: "seat did not recline at all,"

Cons: "Delated and boarding was a mess"

Cons: "This long haul flight was on an Airbus plane with five restrooms in the basement. There was not enough space to accommodate people waiting in the basement so people had to stand on stairs or by the galley. Flight attendants kept on telling people not to do so but there was simply not enough space."

Pros: "The services, movie selection and food"

Pros: "All"

Cons: "Too hot and stuffy. No air."

Cons: "It was long terrible 24 hr journey with a pregnant wife"

Pros: "Flight went well, the free entertainment was great, flight attendants came around on a regular basis with refreshments. The overall experience was good."
Cons: "For the most part, the flight attendants were great. But there were two in particular on my flight that could haves used some lessons in manners."

Pros: "very nice and attentive personel"

Pros: "The crew were amazing; very helpful, polite and caring"
Cons: "Food should be less but better quality"

Pros: "The crew was excellent; professional and calm The movie selection was great The plane was quite new and comfortable"
Cons: "The boarding was chaotic for such a large plane; why don't they board by row numbers? My special meal was not very tasty"

Cons: "No power outlets"

Cons: "The airline lost my suitcase and deliver it only 72 hours later... They refused to give me proper compensation for items that were broken..."

Cons: "Klm is the best, even on a 40min they served small breakfast."

Pros: "The crew was very kind"

Pros: "15 years ago I told myself not to fly Delta anymore. But these 2 flights Detroit to Amsterdam and back changed my mind. I enjoyed the flight very much and I'm looking forward to the next one."

Pros: "Professional crew. Good simple check in."
Cons: "Nothing."

Pros: "The crew."
Cons: "The time between flights."

Cons: "We were allowed to choose our seats from SFO to Amsterdam but not for the return flight. I like to be able to choise my seats when I book the flight. Choosing seats 24 hours before is not convenient when traveling for the return trip."

Cons: "The flight was cancelled and had to be rerouted on United Airlines."

Cons: "I have ordered Wheelchair for my parents which one of my parent didn't get it on Mumbai Airport. When they arrived on Amsterdam Netherlands Airport they were dropped to the gate assigned first and once the gate changed on the fly no body came to help them moving to the new gate assigned which was far away to walk. Nobody even came to tell them that the gate has been changed. It was because of my father's alertness they didn't miss the connecting flight and when my father asked help to members on airport none of them helped my parents and other 4 co passengers which also were on wheel chairs. It was so scary experience for them that they asked me not to book any more flights with Jet Airways. I won't recommend Jet Airways to any of my friends for their parents to travel to USA. I strongly recommend you guys to take a strict action against this. This is so unacceptable."

Pros: "And i got it 2 days later. I had to buy a lot of items which were in my suitcase The returning of the suitcase was awfull. In tge end after many phone calls I received it On the 18/12 evening, 2 days after my landing"

Pros: "Everything is alright"

Pros: "Friendly crew! More legroom, good entertainment and food was great! Smooth landings pretty much on time."
Cons: "Boarding could be better"

Pros: "Efficient boarding system, clearly signposted. Professional staff"

Pros: "Very pleasant, professional crew"
Cons: "Very slow check in. Mainly because other passengers obviously don't read instructions re: weight/contents of cabin bags etc. Would be helpful if there was additional staff to deal with them away from check in desk. This would mean that others did not have to queue for 25 minutes because the check in girls also had to deal with them"

Pros: "Friendly staff"
Cons: "Leg room"

Pros: "Efficient crew"
Cons: "Long, slow line at check in. Not many new movies or tv shows"

Pros: "The food rocks! I know that I will always be eating well with KLM. The staff is always so nice, professional and cordial...I always know I'll be in good hands with the flight. KLM #605 from Amsterdam to SFO---please pass the praise to all of them."

Pros: "Good selection of movies."
Cons: "Very small seats with no leg room and very little room on either side. The food was bad - even when compared to other airplane food. Plane is kept too warm."

Pros: "The attention and service!! Excellent. It was my birthday and KLM the head purser surprised me with 2 bottles of bubbles and a handwritten birthday card KlM and the crew of this flight thank you very much !"
Cons: "Nothing to say"

Pros: "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
Cons: "The movie options, as well as music and TV options were limited. There were no electrical outlets."

Pros: "Easy to board and easy flight."

Pros: "Great food"
Cons: "I paid a top price for my ticket and expect the advertised amenities to work. Upgrade or replacement for entertainment system."

Pros: "Great on board service from a very professional crew."
Cons: "Can't think of a thing."

Pros: "The cabin crew was so kind, efficient, and attentive. All meals and snacks were delicious."

Pros: "Everything excellent. Comfortable seats in business."

Pros: "Food was excellent, frequent and filling"
Cons: "The seat was not comfortable compared to my prior leg of the journey. Unfortunately the bathrooms were not clean, I understand that it's not the sole responsibility of the crew and passengers need to be mindful too."

Pros: "Very friendly crew going out of way to assist in making trip comfortable"
Cons: "Had travelled KLM to Amsterdam on my first flight 27 years ago and the aircrafts are stuck in that age! Lousy seats, poor quality bathrooms, lousy screens, prefer not to fly them"

Pros: "Friendly attendants. Decent food, and frequent snacks and beverages."
Cons: "No charging ports for electronic devices."

Cons: "Delay can occur sometimes but it wiuld be better to be explained its reason and the estimated time for boarding. The customer service at CDG airport was the worst ever and all people standing boarding desk were useless without any mind what they are doing."

Pros: "Crew was very nice and helpful, entertainment system worked well and had good choices"
Cons: "Seats were not very comfortable, it was uncomfortably hot and there was not air conditioner vent above like most other airlines"

Pros: "Very friendly and helpful personnel."

Pros: "The food was excelent"
Cons: "I have to pay to pay a little more confort"

Cons: "It was announced I can choose between fish and chicken meal but when I requested for fish meal, I was told it’s finished. My seat was 21, and it surprised me. If something can be changed about that then your services would be much appreciated. Thank you."

Pros: "Got to Amsterdam on time and everything was great including the staff"

Cons: "The Guy who had an accident when boarding causing a delay. Also I didn’t like the wait fir checking as passengers with children went before business class and should be after."

Pros: "Cabin crew very pleasant"
Cons: "Lost our bags, little sympathy from staff"

Pros: "Loved the service...everything was excellent"
Cons: "The bus class seat was a bit narrow at the feet"

Pros: "Priority boarding was appreciated and the flights were on time. Service was fine. Schipol was good."

Pros: "Timing & efficiency. Good food though only a sandwich."
Cons: "Nothing. Could say there was no entertainment but I didn't want entertainment on such a short flight"

Cons: "They didn’t let us board the plane. Allegedly the plane was changed and make us travel by train!! They offered us a compensation but we haven’t heard from them yet. Not good experience at all."

Pros: "Everytime she passed she was hitting me or I had to hold my drink so that she wouldn't knock it off"

Pros: "Loved this 747! Crew was professional and food was very good."
Cons: "We had a long wait (25 minutes) at the gate because we were early."

Pros: "Same as above"

Pros: "Crew was excellent"
Cons: "Economy was very tight! Seats were uncomfortable"

Cons: "I slept didn't have snack offered and no entertainment"

Pros: "No entertainment or food needed on a half hour flight. Otherwise excellent."
Cons: "Nothing​"

Pros: "Good food, good entertainment system, comfortable seating."
Cons: "Only one toilet working in business class. A crew member told me that it was a decision to fly with only one toilet to ensure no delay. There was a disgusting stench of sewerage for the complete flight from Amsterdam to Johannesburg. This was in all likelihood due to the broken toilet on the left side."

Pros: "Newer plane. Dimming windows, upgraded bathroom. Flight crew very pleasant."
Cons: "Boarding wasn't announced. Limited in flight movie selection. Food was average. Same dessert for both meals served."

Pros: "- entertainment systen was OK (movies), but has no current news - food was good - windows can be darkened progressively"
Cons: "- Schiphol airport (AMS) is small, crowded, noisy; no water fountains; toilets are dirty and insufficient in number; SFO is much better - KLM boarding process was chaotic (not by group or row number), boarding/security personnel (4 old guys) didn't have a clue - 787 is noisy, chairs are uncomfortable (my back still hurts) and very close together, they also recline way too much - food trays not collected promptly - noisy babies on all flights - clearly not enough cabin crew for a full flight - no or wrong info by pilots on timing (crew are always lying anyway) - gate is all around the back at SFO (long taxi to get there) - they inserted people in wheelchairs during deboarding thus holding everybody up."

Pros: "The price was nice."
Cons: "Plane looked unkept on exterior. Crew was nice but lazy."

Cons: "Traveling in a 737-800, there is no displays at your seat. One must BYOD. Wifi was spotty."

Cons: "50 minute wait for a gate to deplane. How could there not be a gate at 10:30 pm? It’s not like our arrival was a surprise!?"

Cons: "On Time. Delayed advice 3 times."

Cons: "Delays sucked."

Pros: "Everyone was nice and it went smoothly!"

Pros: "No"

Cons: "Never made it"

Pros: "entertaining system"
Cons: "food could be better, not bad though"

Cons: "See above"

Cons: "Nothing problem. Excellent flight ✈️"

Cons: "Never made it to Chicago, rerouted through Washington DC."

Pros: "On time departure. Early arrival. Lots of seat back movies."
Cons: "Need more new releases for movie selection."

Cons: "The terminal 52A-J is a disgrace"

Cons: "The flight was delayed. The food was not great. There is not a lot of space in these planes, and it was a long flight. There is no power supply."

Cons: "They forgot to board my laggauge"

Cons: "No signage for checking bags. Was total cluster. No one knew where to take bags or what line to be in. Employees kept telling us we were in the wrong line but didn’t seem to tell us what was the correctly line."

Pros: "Not much"
Cons: "Big hassle trying to get on an earlierflight ehich originally booked."

Cons: "Lateness, seat comfort and gate checking a duffel bag"

Cons: "headphone jack defective but more importantly the SFO arrival gate not available for over 45 minutes...."

Cons: "the connection time between flights was NOT adequate especially considering I had to go through customs! AA did page me and had a representative (I think his name was Brian) waiting for me to help me get to my connection. He gave me a bright red/orange tag. I still hit some barriers. I was stopped in security and my carry on was put aside to be searched. It sat and sat . I explained to the man I had to go. He said he was working alone, so I had to wait. I was ready to leave it and just run to catch the flight, but the security man said I wasn't allowed to do that. He finally called someone else to search my bag (nothing found) I did make it...barely!"

Pros: "nothing"
Cons: "no inflight entertainment no outlets"

Pros: "Awesome roomy seat right behind business class. Could not have asked for better! And it was a gorgeous new aircraft."

Pros: "I love your entertainment selection. also the comfort of seat and it's on time."

Pros: "The boarding process was ok."
Cons: "The entertainment system failed again."

Pros: "Timely upgrade. Great service."

Pros: "Sightsee"
Cons: "Delayed"

Pros: "Quick and did good job"
Cons: "After flying Japan Airlines I wish there were more free food and entertainment"

Pros: "On time, no problems, free food"
Cons: "3 & 3 configuration"

Cons: "No electrical outlets. No monitors"

Pros: "I loved my seat,with the leg rest‼️ THANK YOU"

Pros: "Loved the entertainment features. Great movie selection!"
Cons: "Nothing"

Pros: "Flight was on time."

Pros: "Took off and arrived on time."

Cons: "experienced a 1hr mechanical delay. it would be nice if refreshments were served."

Cons: "For a flight five hours or more I was disappointed that there was no complimentary food. It otherwise it was fine"

Pros: "blanket made it comfortable"
Cons: "No entertainment options"

Pros: "See above"
Cons: "See above"

Cons: "Surprisingly, AA provided the worst experience of the overall itinerary, compared to Aer Lingus and Iberia. The AA plane was outdated, cramped legroom - despite having purchased an "upgraded seat" and departed 1hr late"

Pros: "No entertainment nothing"
Cons: "Nothing"

Cons: "No Gogo entertainment"

Pros: "Crew"
Cons: "Before I booked the flight I noticed it was only on time 53% of the time. True to that number we were delayed almost an hour before takeoff. Why schedule fights so close if almost half the time it's delayed? Something needs to change."

Pros: "Good free entertainment. Thanks."
Cons: "No good free snacks. Only free drinks."

Pros: "That this flight didn't get cancelled"
Cons: "Well I didn't like that we sat at the airport for nearly 10 hours after multiple flight delays and cancellations. Why not just let us know we aren't going to be flying out. That way you could reduce the 10 hour anxiety attack and mixed emotions coming with all the drama. I also didn't like that the only flight we could get the next day was into San Jose (not SFO which is what I paid for) there wasn't any offer of reimbursement for hotel, taxi or flight. I also missed 2 extremely important fairs that my company was expected to participate in on Saturday Morning. I didn't like that when we landed in San Jose our bags were in SFO. Then American Airlines didn't want to get us a ride to SFO which we finally received after a lot of arguing which I don't find ideal. I feel like AA didn't take any responsibility. They kept saying it was weather related which I can't accept because other flights (including AA) were coming and going the entire day!!! One customer service member said the plane we were supposed to be on had to be maintenances and another said they didn't have a flight crew. The whole day was a disaster and it cost my thousands of dollars and many many hours of stress and anxiety."

Pros: "Entertainment"

Cons: "People still using mobiles as we were taking off. Crew seemed not too bothered."

Pros: "Tebsnacks were awesome!!"

Cons: "Same as above"

Pros: "Nothing absolute nightmare .. no water .. are you serious"

Pros: "Old plane"

Cons: "Sits were not comfortable."

Cons: "No good"

Pros: "We finally got to our destination"
Cons: "Weather delayed the flight by around 4 hours. Crew at the airport were clearly stressed and took it out on stressed passengers. You had to ask for everything rather than the crew proactively doing things to make people comfortable (regular updates, food vouchers, going around making sure people are comfortable). Captain on plane was good. Crew on plane was ok, more socializaing with each other rather than being proactively helpful."

Cons: "Plane way too cramped. Made me check my bag but it clearly would have fit and there was lots of room overhead. Still waiting for my bag more than half hour after my flight. Very unhappy. Totally unacceptable."

Pros: "This is hands down the best airline to fly to and from Canada."
Cons: "I wish the food for purchase options had better vegan and vegetarian selections."

Pros: "The crew was very helpful and nice!"
Cons: "The baby changing tables are way way too small and the metal hinges on them are dangerous The plane seemed small - like the seats and restrooms. It was a tight squeeze"

Pros: "Our daughter's first time traveling alone. She slept most of the time and she said it was fine and comfortable enough."
Cons: "The flight was delayed by an hour and then once up in the air, passengers were told the food cart didn't make it the 6 hour flight so no food or snacks for the entire flight from Montreal to San Francisco."

Cons: "Delayed for 2 hrs! Crew not particularly great."

Cons: "Canada rouge"

Cons: "Sound did not work on entertainment system. Rebooted 4 times. No gluten free available for purchase."

Pros: "Flight pretty much on time"
Cons: "nothing"

Pros: "Good leg room. Staff friendly and helpful. Really great flight."

Pros: "We left on time and boarding was efficient"
Cons: "As we have learned, airlines, like banks, have figured out how to make more money (even though fuel prices have dropped) fees, fees and more fees and less, less, less services... o food, have to buy and they run out fast... The flight attendants are not as friendly (also depends on the individual) in general..."

Pros: "Comfortable seats with good entertainment system"
Cons: "NA"

Pros: "Everything I'll do the same next trip!!"
Cons: "No complaints!!"

Cons: "We were delayed over an hour in total"

Cons: "Talking, crying 6 yr old next to me."

Pros: "terrific video entertainment, excellent and affordable food choices"

Pros: "787-9 Full Flat business class"

Cons: "A bit long for baggage loading especially we arrived in almost midnight"

Pros: "Nice selection of media. 767-300 is comfortable."
Cons: "Late boarding due to plane's turnaround issues. Unusually long delays at baggage claim...may have been lack of coordination on part of the airport."

Cons: "Instructions on Air Canada's website when you Google "how early should you get to the airport flying Canada to USA" say you should get there 3 hours ahead of time. For a 6:40 flight I got to the airport at 3:40, as instructed, and checkin wasn't even open. Per Air Canada's website "You should arrive at the airport three (3) hours before your flight's scheduled departure time. Pre-board security screening for departures to the U.S. opens at 3:00 AM. Exception: 20 minutes for flights departing from Toronto City Airport (YTZ)." Check in staff told me I should have gotten there 2 hours ahead. This is very conflicting. Considering I was heading to a 10 hour trade show, believe me that hour of sleep I lost between 2:30 when I had to get up for this flight and 3:30 when I could have gotten up sure was missed. Correct and consistent instructions to passengers go a long way."

Pros: "Three meal provided. Polite crew. Good customer service. More limited weight for the carry on. Generous for the excess size or weigh the baggage."
Cons: "Not enough Asian movie since this fight is to Hong Kong. Seat and space is not big enough."

Pros: "Great crew and was comfortable"
Cons: "Food was expensive"

Pros: "The plane was comfortable, both flights each way were on time and the crew was very friendly and accommodating."

Pros: "I never got to Vancouver so this flight never happened."

Cons: "3 hours late"

Pros: "Everything was good, that day was to much therbulans. Thank you air Canada"

Pros: "none"

Pros: "The food I purchased was good (salad, cashews, and a glass of wine)...water was offered several times during the flight"
Cons: "Cabin was hot, the passenger air controls did nothing to cool us, the staff kept the cabin lights on full, so it was difficult to nap or watch the movies/tv....the sound quality of the movie/tv is awful. My travel companion became ill during the flight (nausea, minor seizure, dizziness, hot, etc...), she did not consume any alcohol...she is 57, not old by any means ."sick bags" were not in the seat pocket, the crew barely got her one in time.....they did have her sit in the back of the plane, where it was cooler. It might have been a good idea to give her oxygen...upon landing, we were told that there would be a wheelchair at the gate (never appeared), and while we were waiting for it, the crew ignored us, only concerning themselves with the location of the nearest Starbucks in the terminal, then left us with a staff member who had no idea about the wheelchair, didn't give us any sort of ice pack. ....we finally just gave up and slowly and carefully walked to baggage claim"

Pros: "I feel the entertainment and crew are very good."
Cons: "I think you should provide breakfast to passengers free."

Pros: "on time, boarded quickly"

Cons: "The plane was too old Did not prepare enough food No free snacks"

Pros: "Having empty seat next to me made for comfortable trip"
Cons: "Broken headphone jack made trip feel very long and boring because couldn't watch TV."

Pros: "Was not delayed"

Pros: "The flight got me there safe and sound"
Cons: "I don't understand why I had to pay extra for seat selection when I booked the flight. I don't think this was explained at all. I think Air Canada can give a little bit more than a small cup of soda."

Cons: "Air Canada shares a trait with many other incompetent organizers: everything is fine if nothing goes wrong, but there are no contingency plans in place in case something goes wrong. So, things get more and more delayed. Can't you predict roughly when the plane is going to land (once it is in the air!) and arrange for some gate to be open, so that we don't have to sit on the ground for 45 minutes once it has landed, for example? People who know how to organize are ordinarily capable of doing that. Furthermore, the lack of transparency is really frustrating: we just sit on the tarmac with no indication of how long we're going to be there, and the estimates of the delays are completely wrong when we're given them."

Cons: "The fight had intercom problems and that delayed us for 5+ hours with no decision as to the resolution. We finally got home at 4 AM ...."

Pros: "The flight number was changed, but the new flight got in 45 mins earlier which is always a good thing. Every seat had a screen which kept me entertained."

Pros: "The fact that the plane landed safely"
Cons: "The service was horrible. They kept changing boarding gates on us. Luggage didn't arrive. A little delay. The service was poor as well"

Pros: "Great airline. Highly recommend them"

Pros: "Arrived safely and on time."
Cons: "Cabin crew seemed too much like salespersons. Aircraft was overly air conditioned but blankets were available only by purchase"

Pros: "We were safe."
Cons: "Big problems with frequent flyer miles. After a number of hours into the effort I am told my miles won't count. For the average airline it takes about 30 seconds to join the frequent flyer club. Air Canada now is my last choice for long flights. Ok maybe before Frontier."

Pros: "Boarding is the best!"
Cons: "I do understand mechanical issues occur, but your communication of these issues was awful! My god, you cannot tell if your electronics are working before you board people. One thing I can say for America, they do not mess around.....they fix problems....your team sucked leaving Toronto Barcelona two weeks ago and then you suck leaving Toronto to SFO. Please understand, folks have flight connections and the number one thing then need from you, instead of water is information on whether their flight will be waiting for them!!!"

Pros: "Bags were checked all the way through, Canada to US and I didn't have to recheck them before connection into US."
Cons: "That they make you take your headphones off during takeoff and landing - ear buds only makes no sense."

Pros: "Boarding was quick and easy. I pretty much slept the whole way, so I can't tell you much about the crew or anything else."
Cons: "The movies and shows were great, but the machine was super slow. I also had to hold my headphones only halfway into the jack or else it would not work properly. It also was surprising to hear that headphones and blankets were extra. The plane was pretty cold, and paying for these extra fees for a family of 3 (or more for others) really adds up! Our family had two check-in bags, and rather than being charged $25 each, we were charged $25+$35 even though the bags were in two different family member names."

Pros: "the boarding process was smooth and organized."
Cons: "food should be part of the ticket and not extra payment. In a 5 to 6 hours of flight there should be at least some snacks offered."

Pros: "Nothing"
Cons: "Missed our flight in dublin and the crew wouldn't let us board even though we were there with sufficient time."

Pros: "Movie choices"
Cons: "Terrible boarding and awful transfer connection at the Toronto airport."

Pros: "It was a nice flight-- the seats were comfortable and relatively spacious. The cabin crew was very friendly and accommodating. They offered us water multiple times throughout the trip in addition to the normal drink service, which was much appreciated. Also, the AirCanda gate in Toronto was ridiculously nice-- many of the seats came with a desk, phone and laptop outlets, and an iPad!"
Cons: "The flight was delayed 40 minutes, the boarding process went quite slowly, and our bags were slow to arrive at baggage claim on the other end (which probably was the airport's fault rather than AirCanada's). But these were only minor inconveniences."

Pros: "Nothing."
Cons: "Flight delayed by three hours without any explanation from the company. They did not even respect the rescheduled time, the flight delayed once more after the first delay - again, without any explanation or excuses from the company."