Daily cleaning, installation of cabin HEPA filters on flights from Armenia to New Delhi
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Scores according to KAYAK customer reviews
Cons: "No comments"
Pros: "Same as before"
Cons: "Same as before"
Cons: "No gate for departure or arrival. No business class longe in Cape Town."
Pros: "Qatar airlines seat"
Cons: "Bigger lavatory in the plains"
Pros: "Great crew, great customer service by phone, great food and entertainment."
Cons: "Boarding and deplaning took ages, but don't they always?"
Pros: "The entertainment was good."
Cons: "The food, while it tasted good, made me a little sick because it’s pretty unhealthy. I am vegan and would have like lower calorie option meals. I tried to find an option on the app to order special meals, but couldn’t. It would be good if Qatar made it easy to order special meals on their app."
Pros: "Everything was just average to poor."
Cons: "Baggage was not handled properly. Food is just average. Crew looked very tired, they are probably too much overloaded with work and the airline has poor scheduling of shifts for their crews."
Cons: "Te long transit time in Qatar."
Pros: "New plane and Q suite was excellent"
Cons: "The AVML selection could be better"
Cons: "TOOO long."
Pros: "Everything really.They run the airline very smoothly and professionally from boarding to disembarking."
Cons: "They tempt you with so much food lol although some of the food wasnt too appealing.toilets very clean and seemed to stay that way throughout long 17hr flight.good leg room for a long legged guy like me.felt sorry for lady with two young children.She could have been allocated better seats."
Cons: "For 1.5 kilo overwait I’ve been charged $65"
Pros: "The crew and comfort of the flying ship is excellent."
Cons: "No one stopped several children from screaming almost the entire flight. I’m thinking they need to put all families with children younger than 8 behind a partition. HAHA!! Just kidding. But that was very frustrating."
Pros: "Nice,clean, efficient"
Cons: "The movie selection was not the best. There were a lot of choices but not that many newer popular ones"
Pros: "Great service, friendly and helpful"
Pros: "I was flying first time via Qatar and I am very impressed how excellent was everything."
Pros: "The plane had everything I could want."
Cons: "Unfortunately, the plane was late, prompting me to miss my connecting flight. These things happen, I understand, but most upsetting was the fact that Qatar Airways provided very little information to those of us missing our flights. While on the plane, when those of us with short layovers mentioned that we may be late, we were told "you'll be fine - they hold the planes for a bit." When we deboarded the plane from New York, we ere wrangled into groups depending on our destinations. Many of us assumed that we were going to be taken to our next flights as we had been told they would be waiting for us. The airline rep in charge of my group refused to tell us any information, however, only admitting after we got confrontational with her that we had missed our flights. She then offered no information about what would happen to us, telling us we'd find out when we got to the rebooking counter. Very unprofessional. I was told that I would have to wait for another 24 hours for the next flight, necessitating that I would spend the night in Qatar. I was put up in a hotel that was decent, but again that offered very little in terms of customer service. We were given an $80 meal allowance, but despite me not using it, I was nickeled and dimed in other aspects to where I ended up paying $20 to help reschedule a flight that I had missed in my destination country. The whole ordeal was a nightmare and mostly due to poor communication and very cold, almost robotic interactions with the QA staff on the ground in Doha."
Pros: "Flight schedule in time."
Pros: "Excellent service. Excellent quality of food."
Cons: "I had been told my checkin bags will be available at final destination but I had to pick them up at Delhi and do the checking in once more which was a lot of hassle with kids"
Pros: "Dedicated to customer service"
Pros: "Boarding from Doha and service in doha."
Cons: "ASSISTANCE IN DELHI..my parents did not even get wheel chair after long tiring journey..they were keep trying for help and did not get any help..I am asking is this the airline duty or not to give assistance who is in need.even did not get the porter to carry the heavy luggage.is anyone responsible for that? what is the use of this nonsense servey?"
Pros: "Very nice. Everything was great."
Pros: "Excellent airport; always on time; good meals; excellent entertainment"
Pros: "Landing and botding is safe"
Pros: "I was really impressed by how nice caring and wonderful were the flight attendants!!! Excellent service!!! Great food!!!"
Pros: "The check in crew needs training and learning the international rules Also they are missing kindness"
Cons: "Need completely replacement with expert crew"
Pros: "Everything is good thank you so mach !!!!"
Pros: "Comfort and Cleaniness."
Cons: "Food and ways to provide chairs - avoiding providing wheel chairs and food requirement."
Cons: "Poor choice of inflight movies"
Pros: "service, cleanliness"
Cons: "seats too narrow, but understandable"
Pros: "Stuardess verry nice, exceptional"
Pros: "Service and crue was good"
Pros: "The entertainment options."
Cons: "I didn't have any complaints. I thought everything went very well."
Pros: "Excellent service and in time flights."
Pros: "Crew was exceptional and in-flight entertainment options superb. Meals were well apportioned and delicious."
Cons: "Seats were a little narrow, especially the middle ones but to be expected when flying economy."
Pros: "Once I made it to my seat, easily slipped back into a meditative trance."
Cons: "Unannounced delays. Waited in a line, then another one. Probably just different security protocol than I'm used to."
Pros: "The food was perfect"
Cons: "I never made it to the Yerevan to Doha flight, because Qatar Airways did not get me to my destination in time. They had an emergency landing in The Azores, after turbulence and several passengers got injured, when the pilot failed to warn passengers to put on their seat belts and they flew into the air, hitting the ceiling before falling down. One passenger had a heart attack. Once they de-planed us in The Azores, not a single Qatar Airways employee helped us on site anymore. Passengers were left in the hands of hotel and airport staff. There was very little communication with the passengers. A relief flight was supposed to come in 12 hours. It did not come for another 35. After the emergency landing, some passengers noticed that a wing looked defective. The disruption may not have been due only to bad weather, but a defective plane as well."
Pros: "Excellent customer service"
Cons: "Flight to Doha was great! Enthused crew and Ey also kept ensuring bathrooms were clean. On way from Doha to Chicago it was disgusting"
Pros: "I was disappointed when i tried to change my departure date. I was told one price and was charged a full round trip price at the end."
Cons: "Be more clear when explaining charges and fees including taxes"
Pros: "Rhank you dear Qatar for excellent customer service"
Pros: "Crew was amazing and aircraft was brand new."
Pros: "I was upgraded to business class"
Pros: "Some crew members are not helpful with simple requests, not even an update about the request from multiple employees. Used to consider Emirates the best in hospitality. Food was awful on some parts of the journey."
Pros: "Food and crew was good"
Cons: "An adults only section would be great as there were a lot of screaming children on board, also seats were a bit on the small side"
Pros: "Food is amazing, planes are good."
Cons: "The boarding crew at the gate did not say anything while weighing the carry on bag. I was ask to go to another person who issued me check in baggage sticker and told me to hand over your baggage to a person inside. At last he mentioned to not put any valuables in that bag. My carry on bag was just 1lb extra and the first person could have told me right away and I would have thrown away chocolates and brought down the weight to permissible limit. In general passenger do carry valuable stuff in carry on bag. I had to follow whatever I was told."
Pros: "The crew was amazing."
Cons: "Free first class upgrades!"
Pros: "Crew was good"
Pros: "Crew is good, attentive, embodies the middle eastern hospitality culture."
Cons: "Connecting through Dubai was terrible, 1 hour delay before flight take-off was awful, food was less quality than previous flights, flight attendants congregated in front of my seat by the galley, parked all sorts of things there, could not sit comfortable the entire flight."
Cons: "This is the second time I have flown the AirBus 380. If you can make sure that you fly this airplane. Even in coach, there is ample leg room and comfort. The flight crew was very attentive and prompt in their service to passengers."
Pros: "Overall good experience."
Cons: "If could have got seats of our choice."
Pros: "Crew was average food was below average service was below par. Emirates is slipping. Boarding and deboarding was the worst."
Cons: "Lots to be improved. Crew food boarding on board service."
Pros: "For an economy seat, was very comfortable!! Love the food."
Pros: "Overall a decent flight."
Cons: "Didn’t like the boarding experience. You have somebody look at the boarding pass but then they sent us to a waiting area. The waiting/boarding area didn’t have space to make nice lines fir boarding so it was pretty haphazardly organized. You really can do better."
Cons: "Main problems at Dubai airport. Employee at the airport charged me money for the same luggage that Newark employees said it is according to air line rules. That shocked me. I didn’t buy anything from Dubai. I think it’s not right."
Pros: "Comfortable A380"
Cons: "Borarding in Dubai inefficient."
Cons: "Co passenger is rude or showed attitude"
Pros: "nothing out of ordinary"
Cons: "The aircraft has no or little serviceable inflight entertainment. The food offered on board is really bad. Any additional water has to be paid for"
Pros: "The other services was okey"
Cons: "The checking in at the airport terrible"
Pros: "Excellent service and smooth take off!"
Cons: "Both the flights were delayed. No accommodation was offered. With two little kids we planned and even payed more to travel with this airline. Overall, experience was big disappointment. Our expectations were much higher than what we experienced."
Pros: "excellent staff and friendly flight attendant."
Cons: "i wish next time the flight will includes a hotel for the over night stay. I had to sleep on the seats at the airport."
Pros: "Great legroom good food and lots of entertainment. The little comfort packs they give you are awesome as well!"
Cons: "Everything was great!"
Cons: "The bus ride took over 10 mins. Why are flights to South Asia and other developing countries not given boarding via the bridge? Horribly long bus ride at DXB for flight to DEL."
Pros: "on the plane the service was okay"
Cons: "The flight was overbooked, barely got in. At the gate they checked carry on baggage weight and charged extra. They could have done it during check in.... pathethic"
Cons: "Food was goof"
Pros: "Overal very comfortable and good service aboard plane."
Cons: "Sat on plan after boarding for an extended time before takeoff. I think it was a maintenance thing. It happens so no biggie. Table and magazine pocket needed cleaning from prior flights. Made me uneasy from a cleanliness point of view so they took a hit on comfort."
Pros: "Entertainment is good"
Cons: "Flight was good"
Pros: "Loved the Emirates experience as always, esp the in-flight experience (incl food) and entertainment."
Cons: "Captain's announcements in the flights were also either not loud enough or not intelligible."
Pros: "Excellent flight. Excellent service. Great food and on flight entertainment."
Pros: "I like food, hospitality, comfort."
Pros: "flight on time.. no delays. Very courteous."
Cons: "nothing to unlike"
Cons: "Need nice tea"
Pros: "Everything was on point."
Pros: "Great hospitality from the crew and quality plane facilities."
Pros: "Best airline ever. International personnel, extremely friendly. Great duty free shopping and entertainment on board. Bravo Emirates!! Way to go..."
Cons: "Due to visa processing delays I couldn't return back"
Pros: "It was a smooth flight"
Cons: "It was ok"
Pros: "The entertainment system had plenty of variety and choices."
Cons: "Very poor service, terrible food. Flight attendant spilled juice on me."
Pros: "Long flight. Not enough overhead space. Crew was great. Food ok. Seats get very uncomfortable on a 15 hour flight"
Pros: "I liked the seat and leg space comforts even at economy class."
Cons: "I am being a South Indian pure vegetarian, I was not happy with the type of veg food provided. Please do consult any lndian veg. In this regard which will go long way in attracting more passengers like me."
Pros: "Low fat meal was great! (the salmon one)"
Cons: "They broke my checked in luggage!!!"
Pros: "Flight wasn't filled. Takes off and lands at not-business ideal times so it was perfect flight for vacation. Crew remained quiet and left lights off full flight instead of turning them on and off"
Cons: "nothing it was perfect"
Pros: "The hygiene kits that they offer! They are awesome and very much appreciated."
Cons: "I would have loved some Classic Anime(Japanese cartoon)Movies or cartoon series on the ICE system."
Cons: "Boarding was 'mediocre' due to the air crash earlier in the day, led to a gate change and various chaos. Great staff through, so not really so bad and totally understandable...."
Pros: "This is the 4th times I use Emirates and they maintain their standards. The entertainment is very good, a lot of new movies and tv shows, in many languages. The quality of the plane is still amazing, I love Airbus even in economy class and I am 6'2 tall. So enough space for my legs, the plane seemed to be pretty new. Love it. No problem during the boarding. Staff very efficient at that time The same during the flight. they were there to provide us a high standards services. Thank you Emirates."
Cons: "The food portion were pretty small BUT there were some leftover that the crew agree to give if you asked for. So at the end not too bad."
Pros: "Nothing to like"
Cons: "This Iwa’s very bad experience. Never again will use LOT"
Cons: "The worse experience ever. I booked the flight and then they canceled it, i tried changing the dates but the website was giving me an error so i called them, after being on the phone for 2 hr some guy answered who seemed very tired and not thrilled working for LOT. Rood and not helpful, told me to try FB messenger and online changing again. Failed to get a voucher, refund or change the dates online, was still getting an error. on messenger they answered and told me i can get a voucher, i told them i don't want it and after that they stopped replying all together. good thing i got my money back by filing a dispute with my CC company."
Pros: "My seat didnt have much room in front of me and I really missed the maps option on the TV screen in front of me. I really liked having a USB port so I could charge my phone."
Cons: "Very bad seats"
Pros: "That eventually I made it to Tokyo via Qatar airways."
Pros: "The connecting flight from Milan was almost an hour late. But the ground staff were very helpful and professional and help me to board the flight, in a haste. The flight crew were friendly and professional. The food was delicious and sufficient. Overall very happy with my first flight in LOT."
Cons: "Knowing that the incoming was late ground crew could have been better prepared with a motorised transport in the airport (instead of me running out of my breadth). The onboard entertainment could have been better. WiFi in plane would be nice. But these are suggestions. I was overall very happy."
Pros: "The variety of entertainment was enjoyable throughout the cruise. Food was nice"
Cons: "The Boarding process was disappointing The crew overall was ok just on two occasions the same flight attendant missed me while distributing snacks and drinks. More"
Pros: "Friendly crew."
Cons: "Not being delayed :)"
Cons: "The temperature in row 8 was incredibly warm, it was making us and our little kids quite uncomfortable and made it hard to fall and stay asleep! Interesting enough the back of the plane felt nice and cool."
Pros: "Comparing to other flight experiences, both the crew and the seat were excellent"
Cons: "There was no entertainment at all. Considering that it is a daytime flight LOT might consider investing in some entertainment"
Pros: "Nice staff"
Cons: "Seats was locked and could not be reclined"
Cons: "Be on time, no delays!"
Pros: "Cheap fair to Eastern Europe. Newer movies."
Cons: "Crammed seats. Flight delayed, almost missed connection flight. Luggage didn’t make it to the final destination. Luggage was delivered to my hotel in 2 days, but noticed they have been opened (had tapes around my bags, the tapes were cut/altered). Some stuff was missing. Worst."
Pros: "First of all, we had to line up in a very long que when arriving from Zagbreb. Then we had to wait very long for the bus to take us to the plane. Finally, we had to wait for almost 30 minutes ON the bus before we could enter the plane."
Cons: "The crew"
Cons: "Have the plane on time"
Pros: "The flight WRO to WAW is very short, less than 1h. The seats are comfy and overall the flight is good. They even serve drinks and distribute candy, which is nice."
Pros: "Seat comfortable. Entertainment great"
Pros: "The crew was very helpful."
Cons: "No entertainment for short flight. Plane was very old."
Pros: "There was nothing to like, I will not fly with this airline again if I can help it."
Cons: "Almost everything can be improved! The crew was trying to be helpful but obviously lacked the proper training, the seats are ergonomically incorrect, breakfast did not exist- I had to get a horrible lunch sandwich at 7 am, and the “complimentary water” consists of a gulp in a tiny half filled cup."
Pros: "Hello, The plane was one hour late because the plane engine has some problem. Thats what the Crew said . This is crazy and scary to fly that airline. And no friendly Crew at all"
Cons: "everything . first they have to learn English"
Cons: "At least one free drink or a small sandwitch on 2 hours international flight would be fair."
Pros: "Cabin crew were very nice, boarding was quick and efficient."
Cons: "Plane was extremely cold, the heating only worked after the engines were started."
Cons: "They lost my checked bag"
Cons: "The flight was almost two hours delayed. If my connecting flight were closer, I would have missed it. Otherwise everything was good. The 787 Dreamliner was new and very comfortable."
Pros: "Flight attendants very courteous and flight was on time."
Cons: "All good"
Cons: "Food and not enough entertainment"
Pros: "Over all was ok nothing exceptional but boarding was very slow, and slk of us with connections did not make it as the luggage came on the carousel 60 min afterward checked the security. Will not use them again."
Pros: "It was a short, quick, pleasant trip."
Pros: "We made it there and the staff in Warsaw were very helpful."
Cons: "The staff in Paris were late rude and overall not helpful. The plane was delayed an hour we have no idea why. The plane was very old and the crew serving from Paris to Warsaw were not helpful."
Cons: "no seat assignment"
Cons: "At check in the website did not allow me to purchase checked baggage. I arrived at the airport and paid 80 Euros to check in my 12kilo bag. I bought I would be proactive and pay for the baggage for my return(only 20 euros). I received only a receipt for the 20 euros, but paid 63,250 drams. Something is shady and I feel duped. The flight was over an hour late with no explanation. There was a plane at the gate when we landed, which added to the tardiness of arrival. They were so non Chalant about so many people missing their connecting flights. It was like they already knew they were going to put us on Lufthansa 2 hours later... polish airlines Is awful- the airport personnel even worse. No one respects standing in line. Airport officials kept cutting into the security lines which literally cost me the 5 minutes that I could have made the flight. I am very diasspointed and kayak should not advertise this airline."
Pros: "Good crew."
Cons: "The plane was late and somewhere along the line my luggage was lost. Either here or before that."
Pros: "Great crew"
Pros: "The gate crew was polite and communicative when asked what was happening with the delays. The flight itself was uneventful."
Cons: "There was no real food except for purchase, and the flight attendants went so quickly through the aisles I couldn't even catch their attention. The flight was 45 minutes late and the departure kept creeping up in 10 minute increments before it finally just said "delayed. I would have liked entertainment on the flight. I was in a row with 3 seats filled and then there were other rows completely empty. So the seat selection was not accurate at all."
Pros: "Crew was friendly, cabin was as expected. Luggage arrive safely and on time (was a little worried it would not show, because online checkin said I had to pick up luggage and recheck before flight) (Virgin tagged it to go all the way through). So did not gav any issue."
Cons: "Flight was one hour late. No food service or entertainment for this flight, but was as expected."
Pros: "I am not sure where to start from but each lot employee I talk with had poor English and not the tinyest willing to help just to move , I had a flight back from cezh republic to JFK with a stop in Warsaw When I got to the front desk in the air port to print my ticket the Liady ( work at Sation 236 ) was very rude and anti costumer service she print me only my first fly ticket and when I ask why she " I don't know " I said ok so when u get there you know which get I go or where I will print the other ticket she say I don't know Ok and then I ask her can u check if it a room I. My flight from Warsaw to JFK in business it this moment she tell me I can switch sit and ask me to go I was shocked but this was only the bigining when I got to Warsaw I ask in the gate counter where should I go to print my ticket after I try to explain him 10 times what I mean ( he didn't speak English at all ) he told me to go pass the passport check and in gate 21 they will print it to me I fly a lot so I ask him if he sure becuse I am petty sure I will need my ticket the guy at the desk repeat imhim self so I want and waited 25-30 min in the line so the police officer in the passport check will tell me I need to go print my ticket So after the officer from the passport desk call someone he direct me to go to hate 26 and there they will print my ticket I want them and again wait for 15 min to print my ticket ( it was only me this is the sad thing I don't know what tool 15 min to print a ticket ) and it amazing how unsocial and 0 in customer service the lot polish employees I meet And this is without talking about the delay in my coming flight for 2-3 hrs ( a delay it something that happen a lot yes but the way they handled it again 0 in costumer service )"
Cons: "The flight attendant was very nice and professional but it was business class so u can't really compare I will definitely will not recommend ppl to fly with them This is not the service you accept for 3000$ flight"
Cons: "The airline left bagages of 30 passengers at Origen since AC was too small. Two hours at the airport to file report, have to wait for next flight Never again LOT"
Cons: "No space"
Pros: "All the rest"
Cons: "I bought economy ticket, yet I had to pay extra for my suitcase"
Cons: "Very unpleasant and unhelpful staff (apart from the ones in-flight)"
Cons: "440am flight left late, ran to customs and begged to cut the line, while people complained at me and my wife, then landed and told my luggage is lost. The best part was when I was asked if I had lugggae insurance because they didn't want to look for my luggage"
Pros: "I love the service"
Cons: "Food, service, and everyrhing. That was great experiance with LOT. Love it"
Pros: "The actual flight was fine. Smooth flight. Nothing out of the ordinary."
Cons: "The flight was delayed an hour. The crew in the Kiev airport wouldn't allow check-ins for a long period of time. Many people stood in a long line for at least an hour with no information about why they couldn't check in. When we did check in, they couldn't print my wife's boarding pass for the next flight and told us that we would have to print it at the gate. We found out in Poland that she was missing an eTA number necessary for her to fly into Canada. With the flight delay and lack of information, the application did not process in time, and we missed our connecting flight. As a result, we were stuck in Poland for 24 hours, leading to lost sleep, added expense, and much frustration."
Pros: "When we got to the airport on the way back home, they couldn't find our tickets. I had online tickets and confirmation, but we were still not on the flight list. We had to go to the ticket counter for them to clear it up and put us back on the flight. The flight itself was not bad. The flight attendants are a bit rude and condescending. The seats and entertainment was not bad."
Cons: "1. Cancelled our outgoing flight hours before it was set to leave; notified us via email; barely got re-booked via different airlines and had to take 3 different flights to reach out destination; missed the 2nd flight because LOT put us on a flight that was departing 30 minutes before out 1st flight arrived. 2. When we got another 2nd flight, we arrived at our final destination without our bags. LOT assured us that our bags were on our flight before we boarded but calling and confirming that they were able to transfer our bags (only had 40 minutes between flights), but of course, it was a complete lie. We did not get our bag until the next day in the evening over 24 hours later. At that point I was happy they found them and gave them to us. 3. Turns out, they cancel flights pretty often and they also book people on transfer flights that are too close for people to make it. We traveled with a handful of other passengers that had the same experience and people were in tears about their horrible travel experience. 4. Warsaw Airport - they only have 5 passport control officers clearing travelers and because they don;t have lines or any type of organization of these travelers, the lines our out of control. People are pushing each other, crying because they are missing flights or not feeling well because of no air and all the pushing and shoving. I was pregnant standing in the line for over 40 minutes. They would not let pregnant passengers or passengers with kids with them pass in their disabled line. Only people in the wheelchairs were allowed to pass there. Horrible airport and even more horrible airline! PLEASE SPARE YOURSELF AND DO NOT RUIN YOUR VACATION."
Pros: "I liked that I had an open seat beside me, but it was taken by someone else who didnt like their seat almost immediately."
Cons: "Stewardesses pretended I was not there. Seats were minute. My video/movie player did not work (the only one not working on the plane so movies were out). Had people with way too much baggage next to me. Overall flight was terrible, although my flight home with LOT was very good."
Pros: "Smooth and easy boarding and deplaning"
Cons: "Charge for a glass of wine but not soft drinks which just about cost the same"
Pros: "The initial flight was delayed and they sent an agent to escort us quickly through the airport and ensure we didn't miss the flight."
Pros: "Good stuff"
Cons: "The chair is uncomfortable"
Cons: "We orderd the two tickets with 1 luggage for each person. When we got to the airport they told us that the luggage is not included and we had to pay additional 91 dollar per each luggage. They just tricked us."
Pros: "I don’t like"
Pros: "Amazing crew,spacious seating and great service."
Pros: "Crew was efficient."
Cons: "Neither of the screens worked"
Pros: "Today is the third day and my baggage is not received."
Cons: "Vistara Airline ground staff is unable to resolve my baggage claim problem in three days."
Pros: "Quick flight"
Cons: "Overhead space too limited, grumpy staff, bad food options"
Pros: "Checkin and crew were super helpful"
Cons: "Entertainment options"
Pros: "It flew and landed fine"
Cons: "Food was cold and dry. In flight entertainment did not work. Crew was rude. Seats recline was very limited. Bathrooms were not clean."
Cons: "Seat pitch"
Pros: "It was suck"
Pros: "Nice crew."
Cons: "Boarding was not efficient. Shuttle took passengers to plane but had to stay on bus for 10 minutes prior to boarding. Boarding both ends of the plane made it difficult for people to get to their seats."
Pros: "Airport pass"
Cons: "Bo Entertainment at all. Seats are inconvenient. Food is horrible. Tea or coffee is charging separately. Therefore everybody brings food to the plane and eating different food. The whole plane smells like you are in the kitchen. Newer will use this flight."
Cons: "Turtle service, clumsy staff.. Long lines ups for boarding and buses.... Terrible food"
Pros: "There was nothing to like in this flight. Terrible experience!!!"
Cons: "Flight crew was so rude and had no respect for elderly people. Never seen before they were charging for simple drinking water. Flight from Dulles to Dubai was excellent but from Dubai to Sialkot totally different. Shame Emirate Airlines having double standards. You serving and respecting people coming from west excellently but terrible for poor people of Pakistan. Some of them were elderly coming from Umra on connecting flight and air hostesses were almost screaming at them. Shame Emirate Shame."
Pros: "All good"
Cons: "No water service Thats all"
Cons: "One of the worst flight experience I have had. both website and boarding pass say go to terminal 2 but flight is actually from terminal 3.no offer of assistance, no offer of how to get to terminal 3 . Rude ground staff with zero ability to manage the complaint process."
Cons: "Flydibai changed the flight hours. The new layover in Dubai was 11 hours instead of 4. They refused to provide free hotel. It was disappointing."
Cons: "Many people on board were watching video without headphones. It was very annoying and hard to sleep."
Pros: "Staff was great. Smooth flight"
Cons: "Did not want to check my luggage and was 2 pounds over. Now my brand new bag has a 6 inch slash in it."
Cons: "Lack of luggage access"
Pros: "Good airline for a 3 hour journey...value for money."
Cons: "Most of the display units across the flight did not work properly."
Pros: "Perfect crew"
Cons: "Flight not in time and as its operated by fly dubai we are only allowed for one water otherwise you should pay"
Pros: "Short stop over, direct flight"
Cons: "Very bad service with fly Dubai. No disclosure at time of booking that had to pay extra for in flight entertainment & meals. Staff did not provide blankets when asked. Very disappointed with Emirates. If you take responsibility for overall booking you should ensure the service is extended. Would not book Emirates again if this is what they offer."
Pros: "Leg room was okay on the flight. The meal served was excellent and the portion was just right. It was a nice surprise for a flight of it's length. We were happy with the overall experience of the airport staff and the airline crew. The seating area at the gate was the most comfortable of all terminals we passed through"
Pros: "I like the service.People are very helpful in the airport"
Pros: "Quick service"
Cons: "Small plane, uncomfortable seats, bad food"
Pros: "The pilot was great :) I thought he was funny. The hostesses were also quite friendly"
Cons: "The food was plain. The flight was also delayed by an hour without any communication."
Pros: "Dont deal with onetravel"
Cons: "U still alone without onetravel"
Pros: "The plane took off and landed on time."
Cons: "Boarding was chaotic and poorly organized. Seats are cramped and uncomfortable. The entertainment system screens did not work. Other passengers were pushy and disrespectful."
Cons: "Food cant book in gds-economy class"
Cons: "I didn't expect everything to need paying for, even water, considering we spent 6 and half hours in the air with FlyDubai, I had the wrong currency and a non credit card, so even though I was desperate for water I was not aloud one as I couldn't pay for it, the crew just said "sorry", so I went a few hours really uncomfortable"
Pros: "I made it to my destination safely and planes appeared to be new."
Cons: "Crew was late and unorganized in both Amman and Dubai. Entertainment system onboard did not work. Touch screen was inoperable. We waited on the tarmac shuttle nearly 15minutes because plane wasn't clean. Check-in line was ridiculously long and only one person working. Boarding zones we're ignored a crew member just yelled the name of the flight to signal boarding."
Pros: "crew outfits"
Cons: "no entertainment, no food, delays, terrible dubai terminal for 8+ hours- you certainly do not get what you pay for."
Cons: "12 hours waiting in the airport without any reason! At the end they told us that they had no crew ready!!! During this waiting period they issued coupons for 1 toast bread with cheese and 1 soft drink !! To redeem the coupon was very humiliating !!! They did even appologize !! On the plane the crew was very rude, after all this wait an old lady wanted to change her seat for more leg room, they forbid her and asked her to pay for it , when she got upset they threatened her to drop her off the flight in a very rude way.... i will never go with flydubai again."
Cons: "The crew was incredibly rude. One flight attendant yelled at me to take my seat even after i told him the seat was wet. He insisted the plane didn't come from anywhere so it could not be wet. I showed him how it was so wet that it soaked my pants and told him it smelled like beer. He seemed annoyed i was bothering him and said he would replace the seat cushion. It took ten minutes before he replaced the cushion. When he did he threw it over the seatbelt preventing me from bucking up. I told him the arm rest and side of the plane were sticky from whatever had spilled. He ignored me and walked away. Another attendant came by and told me to buckle up before landing. I explained the situation that I did not have access to the belt to her for the second time and she rudely told me to move my seat. When I requested a new seat before the flight the first attendant told me no that was the seat I had paid for. Ignoring the fact that I had also paid for a dry seat. Now when the flight is landing my safety suddenly became a priority. Its safer to say I will not be recommending this airline."
Pros: "Good for an LCC."
Cons: "Termiinal 2 at Dubai is very overcrowded. As I bought this flight as part of an Emirates ticket, it would have been nice if a meal would have been included."
Pros: "All the notifications"
Cons: "Your notifications"
Pros: "The seats are very bad. There was a problem between the navigator and the passenger because of the seats"
Pros: "i liked the fact that you showed my destination along the way!!"
Cons: "It was a horrible experience"
Cons: "One family 2 person!!! One in row 20 & the other row 32 very crazy"
Cons: "The staff was extremely rude and held up the boarding of the flight by shuffling passengers around for an extended period of time. check in for the flight took over two hours and there were less than 15 people ahead of me. Won't ever fly with flydubai again."
Cons: "It was very warm the air was stuffy"
Pros: "Excellent service all around, much better than the Air Asia experience. Excellent complimentary food packet was a surprise."
Cons: "Entertainment system is a mess. Even if paid service, the touch screens do not work and worse, they are energy inefficient with the screens HOT to the touch. Doubt they make any revenue to recoup the investment."
Cons: "I had an emergency and wanted to delay my flight, but they asked me to pay for a penalty that was almost the tickets prices."
Cons: "The are so cheap no water to drink"
Pros: "The flight, crew members, pilots were amazing. Take off and landing couldn't be any smoother."
Cons: "This is second time I land in zone B, terminals F. The worst terminals and airport treatment by the staff ever. You can never get a complete answer or help, staff most don't care about your concern. No help can be assisted in any way possible. Few of the staff are professionals and know what their job is, others not at all. Bathrooms are disgusting, I have 12 hour layover, to sit in a lounge I need to pay 120$ , just to sit on a proper chair. In short you have money they welcome you, you don't , too bad find your way they don't care. Very over rated airport. Should be considered one of the worst, or maybe this terminal is made for unnecessary people, when their entrance phrase clearly states Dubai connecting the world. Connecting nothing. Simple money transfer isn't available, in case of emergency you need money, too bad sit yourself down and do nothing. Once again very over rated, and I will publish my review in all travel guides."
Pros: "The terminal we were waiting in, not organised well, very messy, smelling very bad except in lounge that Cost 40$ for 2 hours with discount. So I'm having a layover 12 hours, I pay 240$ just I can sit in a non smelling place and eat some food. Adjust some of these and would be great. Other terminals have so much to offer in same airport, over rated Dubai airport."
Cons: "You had to pay for water and they left the lights on all most of the evening flight. Rough flight."
Pros: "because of the low class airline I miss my connection to dallas with emirates airline ."
Cons: "Did not like any"
Airlines flying from Armenia to New Delhi have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Armenia to New Delhi
Masks required on board, masks provided on flights from Armenia to New Delhi
Social distancing seating
Middle seats unavailable to book on flights from Armenia to New Delhi
Testing for antibodies, testing for symptoms for flights from Armenia to New Delhi
Waiving of change fees. Search flexible flights from Armenia to New Delhi