Best hotels in Minato (Tokyo)
Welcome to the Conrad Tokyo hotel, where legendary Conrad excellence meets the calming and inspiring design of modern day Japan. Located 37 floors above the Tokyo Shiodome area, Conrad Tokyo guests can enjoy panoramic views of picturesque Hamarikyu Gardens, a former feudal lord's residence, and the impressive Tokyo Bay skyline. This Tokyo hotel provides a convenient base for exploring the city located just 5 minutes walk from the famous Ginza Shopping Street. This Tokyo hotel’s 290 guestrooms and suites combine contemporary luxury and technology with an atmosphere rich in the soothing and serene traditions of Japan. Conrad Tokyo's design draws its inspiration from two distinct features of the Japanese cultural landscape: Sumie, majestic black and white paintings, and mon, the entranceways to dwellings or shrines. Japan's vibrancy, drama and theatrical dining are all embodied in the Conrad Tokyo's 3 signature restaurants, where diners can indulge in a selection of the finest Japanese, Chinese and contemporary French fare. Sample tantalizing Chinese cuisine with an innovative twist at the Michelin-starred China Blue restaurant or enjoy the culinary experience of the Michelin-starred 'Gordon Ramsay at Conrad Tokyo' restaurant, popular with guests and locals alike. This luxury Tokyo hotel is conveniently connected to the city's major airports and lies within walking distance of the Ginza District, famed for its upmarket department stores, boutiques and restaurants. Enjoy easy access to Tokyo's major business areas, including the financial district or visit the many nearby Tokyo tourist attractions such as Tsukiji Fish Market and Hamarikyu Gardens. With exhilarating panoramic views, exclusive scented amenities, and some of Tokyo's most spacious rooms, guests enjoy a truly luxurious experience when they choose Conrad Tokyo.
Overall 9.0 Excellent
Based on 2,891 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
9.5
Pros: Location in superb district of the town, amazing view, lobby bar - the best of All
Excellent
9.7
Pros: The up grade of our two rooms into 1 two bedroom suite is unforgettable!
Excellent
9.7
Pros: The hotel was an oasis in the city. The staff were excellent, and it was one of my best experiences in new place.
Excellent
8.0
Pros: Staff are very helpful Room size Clean room and hotel
Excellent
9.3
Pros: Great atmosphere, very convenient stay
Excellent
8.0
Pros: Great artistic flair x
Excellent
9.5
Pros: People who work at hotel. Simon. Suruchi among the many staff that were great!
Excellent
9.3
Pros: Amazing hotel on the top floors of a high rise. A destination for those visiting Tokyo even if you’re not stay at the hotel. Room and service staff exceeded every expectation. Staff spoke enough English to be able to assist with navigation sight seeing and dining. Location puts you right on a main train station and within walking distance of shopping and many diverse districts of the Tokyo area. Our rate included breakfast which I would highly recommended. Definitely one of the best we’ve had during our years of travel. The diverse selection of food and again, the service made it outstanding. Our teenage son was in food heaven.
Excellent
8.8
Pros: Very good facilities and generally very helpful staff.
Excellent
10.0
Pros: Highly recommended
Excellent
8.3
Pros: Room was stunning - view amazing. Spa and fitness room, Japanese restaurant was great.
Excellent
9.3
Pros: The bayside view is great, that’s what you pay for.
Details
Reviews
Overall 9.0 Excellent
Based on 2,891 reviews
Pool
9.6
Wellness
9.3
Room
9.0
Comfort
8.9
Vibe
8.9
Location
8.9
Cleanliness
8.8
Service
8.4
Amenities
8.0
Food
7.8
Breakfast
7.2
WiFi
5.0
Location
9.1
Room
9.0
Comfort
8.9
Vibe
8.7
Cleanliness
8.7
Service
8.6
Food
7.2
Breakfast
6.8
Room
9.1
Location
8.9
Comfort
8.8
Cleanliness
8.8
Service
8.1
Breakfast
7.2
Comfort
9.1
Room
8.9
Location
8.8
Service
8.6
Vibe
8.6
Food
7.1
Location
9.1
Comfort
8.9
Room
8.7
Service
8.7
9.5 Excellent
Pros: Location in superb district of the town, amazing view, lobby bar - the best of All
Cons: nothing
9.7 Excellent
Pros: The up grade of our two rooms into 1 two bedroom suite is unforgettable!
Cons: Nothing
9.7 Excellent
Pros: The hotel was an oasis in the city. The staff were excellent, and it was one of my best experiences in new place.
Cons: The hotel starts on the 28th floor, so it feels detached from the surroundings.
8.0 Excellent
Pros: Staff are very helpful Room size Clean room and hotel
Cons: I think they need to have more halal food And more food for Arabic tourists
9.3 Excellent
Pros: Great atmosphere, very convenient stay
Cons: Nothing
8.0 Excellent
Pros: Great artistic flair x
Cons: The concierge desk was very bad . Emails sent days before arrival.. still not replied to . It was a struggle to get concierge to assist with any requests x
9.5 Excellent
Pros: People who work at hotel. Simon. Suruchi among the many staff that were great!
Cons: Slow service at restaurants.
9.3 Excellent
Pros: Amazing hotel on the top floors of a high rise. A destination for those visiting Tokyo even if you’re not stay at the hotel. Room and service staff exceeded every expectation. Staff spoke enough English to be able to assist with navigation sight seeing and dining. Location puts you right on a main train station and within walking distance of shopping and many diverse districts of the Tokyo area. Our rate included breakfast which I would highly recommended. Definitely one of the best we’ve had during our years of travel. The diverse selection of food and again, the service made it outstanding. Our teenage son was in food heaven.
Cons: The only negatives were minor - the rooms lacked any USB ports or enough plugs to charge everyone’s electronics but I’m sure if we had asked someone would have immediately come up with a solution (service was impeccable). The only other thing to note is that the restaurants run about $150pp for dinner (food only).
8.8 Excellent
Pros: Very good facilities and generally very helpful staff.
Cons: Food options were very expensive, and not at all to our liking, particularly the lack of simple breakfast options and the extraordinary cost of a cup of coffee!
10.0 Excellent
Pros: Highly recommended
Cons:
8.3 Excellent
Pros: Room was stunning - view amazing. Spa and fitness room, Japanese restaurant was great.
Cons: Bar, service slow and expensive.
9.3 Excellent
Pros: The bayside view is great, that’s what you pay for.
Cons: A bit difficult to access from street level.
Welcome to the Conrad Tokyo hotel, where legendary Conrad excellence meets the calming and inspiring design of modern day Japan. Located 37 floors above the Tokyo Shiodome area, Conrad Tokyo guests can enjoy panoramic views of picturesque Hamarikyu Gardens, a former feudal lord's residence, and the impressive Tokyo Bay skyline. This Tokyo hotel provides a convenient base for exploring the city located just 5 minutes walk from the famous Ginza Shopping Street. This Tokyo hotel’s 290 guestrooms and suites combine contemporary luxury and technology with an atmosphere rich in the soothing and serene traditions of Japan. Conrad Tokyo's design draws its inspiration from two distinct features of the Japanese cultural landscape: Sumie, majestic black and white paintings, and mon, the entranceways to dwellings or shrines. Japan's vibrancy, drama and theatrical dining are all embodied in the Conrad Tokyo's 3 signature restaurants, where diners can indulge in a selection of the finest Japanese, Chinese and contemporary French fare. Sample tantalizing Chinese cuisine with an innovative twist at the Michelin-starred China Blue restaurant or enjoy the culinary experience of the Michelin-starred 'Gordon Ramsay at Conrad Tokyo' restaurant, popular with guests and locals alike. This luxury Tokyo hotel is conveniently connected to the city's major airports and lies within walking distance of the Ginza District, famed for its upmarket department stores, boutiques and restaurants. Enjoy easy access to Tokyo's major business areas, including the financial district or visit the many nearby Tokyo tourist attractions such as Tsukiji Fish Market and Hamarikyu Gardens. With exhilarating panoramic views, exclusive scented amenities, and some of Tokyo's most spacious rooms, guests enjoy a truly luxurious experience when they choose Conrad Tokyo.
Occupying the top nine floors of the 53-story Midtown Tower in the Roppongi District, the capital’s entertainment and design-related business hub, The Ritz-Carlton, Tokyo features 245 elegantly appointed guest rooms, a soothing spa and fine dining, all exuding exceptional experiences with artistry and personalized attention for guests.
Overall 9.0 Excellent
Based on 2,772 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
10.0
Pros: Every aspect of the staff was the best in the business
Excellent
9.5
Pros: Very big room with fantastic view of Tokyo Tower. Metro is underground which is convenient to Ginza and Shinjiko. A preimium Shopping mall is just beside. Shuttle bus is direct from Narita Airport.
Excellent
9.5
Pros: Location, views from rooms, staff
Excellent
10.0
Pros: This hotel is located in the tallest building in Tokyo and it offers incredible views of the city! The rooms are breathtaking and I have never experienced such incredible, all encompassing service. The concierge offered us the best sightseeing advice and we had one of the most memorable dinners in their Japanese Michelin Starred Restaurant. Oh and there's a fantastic 24hr Grocery Store located in the super posh MidTown Shopping Center adjacent to the hotel. I have to also say that compared to other Ritz-Carlton Hotels I have stayed at around the world... this is by far the best of their Hotels properties!
Excellent
9.5
Pros: Everything is absolutely top of the range
Excellent
10.0
Pros: One of the best hotels that I’ve been in my life! Everything is really well done!
Excellent
8.2
Excellent
10.0
Pros: Warm, smiling staff, comfortable and elegant. Tasty food
Excellent
10.0
Pros: The welcoming was amazing and the staff were very friendly and helpful during the entire stay! Also the size and quality of the room!
Excellent
10.0
Pros: Ritz-Carlton always Bravo!
Excellent
9.5
Pros: Breathtaking view from the room + Excellent service from the staff.
Details
Reviews
Overall 9.0 Excellent
Based on 2,772 reviews
Location
9.1
Room
8.7
Vibe
8.6
Service
8.5
Bar
8.2
Food
8.2
Wellness
8.0
Pool
7.7
Amenities
7.7
Breakfast
7.3
Value
4.0
Location
9.2
Service
8.8
Food
8.5
Room
8.3
Vibe
8.0
Breakfast
7.3
Value
3.4
Location
9.4
Room
8.6
Food
8.4
Service
8.4
Vibe
8.3
Comfort
8.2
Breakfast
7.8
Location
9.4
Service
8.6
Food
8.5
Room
8.5
Comfort
8.1
Breakfast
7.3
Location
8.9
Service
8.3
10.0 Excellent
Pros: Every aspect of the staff was the best in the business
Cons:
9.5 Excellent
Pros: Very big room with fantastic view of Tokyo Tower. Metro is underground which is convenient to Ginza and Shinjiko. A preimium Shopping mall is just beside. Shuttle bus is direct from Narita Airport.
Cons: Quilt is a bit thicker.
9.5 Excellent
Pros: Location, views from rooms, staff
Cons: Nothing
10.0 Excellent
Pros: This hotel is located in the tallest building in Tokyo and it offers incredible views of the city! The rooms are breathtaking and I have never experienced such incredible, all encompassing service. The concierge offered us the best sightseeing advice and we had one of the most memorable dinners in their Japanese Michelin Starred Restaurant. Oh and there's a fantastic 24hr Grocery Store located in the super posh MidTown Shopping Center adjacent to the hotel. I have to also say that compared to other Ritz-Carlton Hotels I have stayed at around the world... this is by far the best of their Hotels properties!
Cons: What I didn't like was that we had to leave so soon...
9.5 Excellent
Pros: Everything is absolutely top of the range
Cons:
10.0 Excellent
Pros: One of the best hotels that I’ve been in my life! Everything is really well done!
Cons:
8.2 Excellent
Pros:
Cons: i had booked a non-smoking suite. the room had clearly been smoked in - an air purifier was by the bed when i got to the room. not cool at all. the fact that there are still smoking rooms that can be 'changed' into non-smoking? plus, had an issue with business card request. hotel itself is beautiful but dealing with unexpected issues not very good-especially for the price.
10.0 Excellent
Pros: Warm, smiling staff, comfortable and elegant. Tasty food
Cons: Nothing at all
10.0 Excellent
Pros: The welcoming was amazing and the staff were very friendly and helpful during the entire stay! Also the size and quality of the room!
Cons: There was no iron in the room, however once I asked the staff got me one
10.0 Excellent
Pros: Ritz-Carlton always Bravo!
Cons:
9.5 Excellent
Pros: Breathtaking view from the room + Excellent service from the staff.
Cons: If anything room features (e.g. bathroom tech) could have been improved. Nothing major though.
Occupying the top nine floors of the 53-story Midtown Tower in the Roppongi District, the capital’s entertainment and design-related business hub, The Ritz-Carlton, Tokyo features 245 elegantly appointed guest rooms, a soothing spa and fine dining, all exuding exceptional experiences with artistry and personalized attention for guests.
Centrally located in Tokyo, Park Hotel Tokyo is within a 15-minute walk of Ginza Six and Ginza Graphic Gallery. Featured amenities include complimentary wired Internet access, a 24-hour business center, and limo/town car service. A roundtrip airport shuttle is provided for a surcharge at scheduled times, and self parking (subject to charges) is available onsite.
Overall 8.9 Excellent
Based on 6,124 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
10.0
Pros: Amazing city view & CustomerCare
Excellent
8.8
Pros: Very convenient place for transportation and shopping. Room is bigger than others, very nice view.
Good
6.0
Pros: The location was fantastic and the staff was extremely friendly.
Excellent
8.8
Pros: I loved everything except for the bedding. The pillows are tooooo hard and there’s no top sheet so if you get warm under the comforter, there’s nothing else.
Excellent
8.3
Pros: location, staff, common areas, breakfast, view
Good
6.8
Pros: incredible view from room -we had the corner king room. Comfortable beds. Large and conveniently organized room. Amenities were very good. Service was very good and friendly. Lobby very attractive and staff very attentive.
Excellent
9.5
Pros: Fantastic view Great location Friendly staff
Excellent
9.3
Pros: Clean, elegant, great staff.
Excellent
8.8
Pros: Great hotel with amazing views and an permanent art installation in the hotel which we loved.
Excellent
10.0
Pros: The Hotel is well located with two stations wthin a 5 minets walk easy to get to the international airports or just into central Tokyo. The hotel projected short arty films onto the lobby wall each night which must have been aproximately 45metres high.
Excellent
8.8
Pros: Awesome view of the city from our room (the whole hotel starts at floor 28). Perfectly clean and large room, nice service. Nice position in Shimbashi, close to Ginza. What you would expect for this price range. A plus were the artistic exibitions throughout the hotel itself.
Good
7.5
Pros: Close to Metro stations and a park. Good buffet breakfast. Stunning views of the city
Details
Reviews
Overall 8.9 Excellent
Based on 6,124 reviews
Location
9.3
Service
9.1
WiFi
8.8
Room
8.2
Breakfast
7.4
Comfort
5.6
Wellness
2.2
Service
9.4
Location
9.4
Room
8.4
WiFi
7.9
Food
7.1
Breakfast
6.9
Location
9.3
Service
8.9
Room
8.0
WiFi
7.8
Breakfast
7.2
Cleanliness
6.3
Comfort
5.5
Service
9.0
Location
8.9
Room
7.4
Food
7.3
Cleanliness
6.7
Comfort
5.9
Location
9.4
Service
8.8
Room
7.5
Food
7.2
Breakfast
7.1
Comfort
5.3
10.0 Excellent
Pros: Amazing city view & CustomerCare
Cons:
8.8 Excellent
Pros: Very convenient place for transportation and shopping. Room is bigger than others, very nice view.
Cons: Found a small insect in room.
6.0 Good
Pros: The location was fantastic and the staff was extremely friendly.
Cons: The beds were awful and my wife and I woke up with back pain each day. The lobby on the 25th floor with separate elevators to the room was also a bit annoying.
8.8 Excellent
Pros: I loved everything except for the bedding. The pillows are tooooo hard and there’s no top sheet so if you get warm under the comforter, there’s nothing else.
Cons: Pillows and lack of top sheet.
8.3 Excellent
Pros: location, staff, common areas, breakfast, view
Cons: rooms need refurbishment
6.8 Good
Pros: incredible view from room -we had the corner king room. Comfortable beds. Large and conveniently organized room. Amenities were very good. Service was very good and friendly. Lobby very attractive and staff very attentive.
Cons: Only major negative with room: Room was not carefully cleaned before our arrival - and it’s age and use was apparent on the walls and carpeting. There were was dust in corners and mildew around bathroom fixtures. I actually cleaned the bathroom and room air purifier myself to remove mildew with a washcloth. Superficially it looked fine but it certainly wasn’t 4-star hotel cleanliness. Hallway was also shabby looking. I don’t blame house-keeping as they seem to work very hard. The hotel needs to refurbish all their hallways and rooms to match the beauty of the lobby and artists floor.
9.5 Excellent
Pros: Fantastic view Great location Friendly staff
Cons:
9.3 Excellent
Pros: Clean, elegant, great staff.
Cons: Location has no charm
8.8 Excellent
Pros: Great hotel with amazing views and an permanent art installation in the hotel which we loved.
Cons: The location can be confusing as it is tangled in a mess of streets.
10.0 Excellent
Pros: The Hotel is well located with two stations wthin a 5 minets walk easy to get to the international airports or just into central Tokyo. The hotel projected short arty films onto the lobby wall each night which must have been aproximately 45metres high.
Cons: Some might not like sound of the trains this only affects one side of the building. We actually loved watching the trains from our room on the 29 th floor
8.8 Excellent
Pros: Awesome view of the city from our room (the whole hotel starts at floor 28). Perfectly clean and large room, nice service. Nice position in Shimbashi, close to Ginza. What you would expect for this price range. A plus were the artistic exibitions throughout the hotel itself.
Cons:
7.5 Good
Pros: Close to Metro stations and a park. Good buffet breakfast. Stunning views of the city
Cons: Air conditioning slightly underpowered in room
Centrally located in Tokyo, Park Hotel Tokyo is within a 15-minute walk of Ginza Six and Ginza Graphic Gallery. Featured amenities include complimentary wired Internet access, a 24-hour business center, and limo/town car service. A roundtrip airport shuttle is provided for a surcharge at scheduled times, and self parking (subject to charges) is available onsite.
A stay at Hotel The Celestine Tokyo Shiba places you in the heart of Tokyo, within a 15-minute walk of Tokyo Tower and Shiba Park. Featured amenities include complimentary wired Internet access, limo/town car service, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Overall 8.9 Excellent
Based on 3,732 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
8.0
Pros: Service and facility was good and nice.
Good
7.0
Pros: Great house keeping, ease of entering and exiting. Staff doesn't bother you. Quiet location and "soundproof". There's a fitness center (free), spa (extra cost) and room service (extra cost). Overall we wanted a quiet, clean, no frills stay and the Celestine met the requirements. Staff were all courteous and polite. We managed to lock ourselves out on our last day and needed the front desk staff to open our room to retrieve our key. This was handled with no issue.
Okay
5.5
Pros: Views from the room, the lounge area with complimentary tea / coffee
Excellent
9.5
Pros: Everybody is helpful. Breakfast is excellent with a good combination of western and local style. Air conditioning very precise and a good 24 h room in each lobby to take some refreshments
Excellent
10.0
Pros: Staff was very nice. Room with a very nice view
Excellent
10.0
Pros: The staff is incomparable (then again, Japanese people have standards no one else in the world has), they were so on the ball about everything, from questions about the city, to housekeeping and in room massages, that this hotel in the US would cost 550 a night, and I only paid around 200.
Japan is on another level.
The comparison between Japan and the United States, is that there is no comparison.
Excellent
9.3
Pros: Price food value
Excellent
8.3
Pros: Good size of the room for an hotel in Tokyo. Nice view in the city. Patio and lounge very charming. Staff speaking English and very nice.
Excellent
9.5
Pros: Great Hotel, great room !
Excellent
9.3
Pros: Good 4star hotel. Rooms are small but ergonomically convenient. I liked location - quiet, clean, short walk to metro. Beds are comfortable, sheets and towels are white and good quality. Tea, coffee in a room, additional set of cosmetics (tonic, cream etc) is a nice touch. Staff is polite. Great experience in general. Previously saying in Grand Nikko hotel in Odaiba - next time would choose Celestine over that one. Can’t say anything of breakfast - have not tried it (local “Starbucks” - Tully’s is next door for light breakfast)
Excellent
10.0
Pros: Level 14 lounge which served complimentary drinks 24 hours. You could just grab a hot morning drink and head out. Replenished amenities (comb and room slippers even) in the room and bathroom almost everyday. Clean (good room making service), modern, has city view. The location was within walking distance from 3 metro stations. Reasonably spacious room for Tokyo. There was airport shuttle which was reasonably priced.
Excellent
8.0
Pros: I was on a business trip visiting a company less than 2 blocks away so I couldn't beat the location. I got the normal room, which is small but had everything I needed. Rooms are modern and mine was clean.
Hotel is dated. The lobby feels like the 70's or 80's and lacks a real bar reestaurant. The cafe in the lobby has a very limited menu of food and drink, particularly for breakfast.
Would I stay here again? Yes for the same location/price balance I paid on this trip.
Details
Reviews
Overall 8.9 Excellent
Based on 3,732 reviews
Vibe
9.2
Service
9.0
Amenities
8.8
Location
8.7
Room
8.4
Breakfast
8.4
Value
8.2
Comfort
7.0
WiFi
6.2
Wellness
5.2
Service
9.2
Vibe
9.1
Location
8.7
Amenities
8.6
Room
8.4
Value
8.2
Breakfast
8.2
Comfort
6.9
Service
9.1
Location
8.9
Breakfast
8.7
Vibe
8.7
Value
8.4
Room
8.3
Cleanliness
8.0
Comfort
7.3
Food
7.2
Vibe
9.1
Amenities
8.9
Location
8.8
Breakfast
8.6
Service
8.6
Value
8.2
Room
7.7
Cleanliness
7.2
Comfort
6.6
Vibe
9.1
Service
9.1
Location
8.8
Breakfast
8.3
Room
8.3
Comfort
6.4
8.0 Excellent
Pros: Service and facility was good and nice.
Cons: Pillows were not clean and gym is too small and limited. Not really a gym.
7.0 Good
Pros: Great house keeping, ease of entering and exiting. Staff doesn't bother you. Quiet location and "soundproof". There's a fitness center (free), spa (extra cost) and room service (extra cost). Overall we wanted a quiet, clean, no frills stay and the Celestine met the requirements. Staff were all courteous and polite. We managed to lock ourselves out on our last day and needed the front desk staff to open our room to retrieve our key. This was handled with no issue.
Cons: Breakfast lunch and dinner is available at extra cost unless it is included in your booking. We did not prepaid for the meals but we did try breakfast one day during our 8 days stay. To be honest the breakfast was a disappointment. The buffet did not offer much. There was a lack of diverse cuisine. Not worth the value. The hotel although in a quiet location is a bit far from restaurants. If given the chance I might choose to stay near Central Tokyo. I do have to mention that Japan in the summer can get extremely humid and the bathroom lacks an air vent so the shower steam just stays in the room resulting in more humidity. Everything feels a bit wet (bed, sheets, towels, PJs). The superior double room we booked did not feel that much bigger than a standard room and it was also by the courtyard where people smoked and sometimes you can smell it in the hallway.
5.5 Okay
Pros: Views from the room, the lounge area with complimentary tea / coffee
Cons: The air conditioning was extremely weak, the bathroom in need of renovation, the room very small, poor location - no shops nearby so wouldn’t recommend for tourists
9.5 Excellent
Pros: Everybody is helpful. Breakfast is excellent with a good combination of western and local style. Air conditioning very precise and a good 24 h room in each lobby to take some refreshments
Cons: Maybe JR station is a bit far (10 min)
10.0 Excellent
Pros: Staff was very nice. Room with a very nice view
Cons: Everything was wonderful. Would highly recommend
10.0 Excellent
Pros: The staff is incomparable (then again, Japanese people have standards no one else in the world has), they were so on the ball about everything, from questions about the city, to housekeeping and in room massages, that this hotel in the US would cost 550 a night, and I only paid around 200.
Japan is on another level.
The comparison between Japan and the United States, is that there is no comparison.
Cons: Everything was perfect.
9.3 Excellent
Pros: Price food value
Cons: I wasn’t asked if I’d like to upgrade to a room with a view.
8.3 Excellent
Pros: Good size of the room for an hotel in Tokyo. Nice view in the city. Patio and lounge very charming. Staff speaking English and very nice.
Cons: Not so much restaurants and bars around.
9.5 Excellent
Pros: Great Hotel, great room !
Cons: The fitness room is really a room : it's not a center.
9.3 Excellent
Pros: Good 4star hotel. Rooms are small but ergonomically convenient. I liked location - quiet, clean, short walk to metro. Beds are comfortable, sheets and towels are white and good quality. Tea, coffee in a room, additional set of cosmetics (tonic, cream etc) is a nice touch. Staff is polite. Great experience in general. Previously saying in Grand Nikko hotel in Odaiba - next time would choose Celestine over that one. Can’t say anything of breakfast - have not tried it (local “Starbucks” - Tully’s is next door for light breakfast)
Cons: Can’t open window in a room ( Major minus is cleaning. They finally wiped hair off the bathroom floor on 3rd day... but still left nasty stains on bathroom door..
10.0 Excellent
Pros: Level 14 lounge which served complimentary drinks 24 hours. You could just grab a hot morning drink and head out. Replenished amenities (comb and room slippers even) in the room and bathroom almost everyday. Clean (good room making service), modern, has city view. The location was within walking distance from 3 metro stations. Reasonably spacious room for Tokyo. There was airport shuttle which was reasonably priced.
Cons: Did not find restaurants around the area only until the last few days. There is a street near Tamachi station which has a whole row of restaurants worth checking out.
8.0 Excellent
Pros: I was on a business trip visiting a company less than 2 blocks away so I couldn't beat the location. I got the normal room, which is small but had everything I needed. Rooms are modern and mine was clean.
Hotel is dated. The lobby feels like the 70's or 80's and lacks a real bar reestaurant. The cafe in the lobby has a very limited menu of food and drink, particularly for breakfast.
Would I stay here again? Yes for the same location/price balance I paid on this trip.
Cons:
A stay at Hotel The Celestine Tokyo Shiba places you in the heart of Tokyo, within a 15-minute walk of Tokyo Tower and Shiba Park. Featured amenities include complimentary wired Internet access, limo/town car service, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Located in Tokyo (Odaiba), Grand Nikko Tokyo Daiba is within a 5-minute drive of National Museum of Emerging Science and Innovation and Oedo Onsen Monogatari Hot Springs. Featured amenities include complimentary wired Internet access, limo/town car service, and a computer station. A roundtrip airport shuttle is provided for a surcharge at scheduled times, and self parking (subject to charges) is available onsite.
Overall 8.8 Excellent
Based on 15,995 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
8.8
Pros: Location and cheerful staff
Excellent
10.0
Pros: Best view of Tokyo!!
Excellent
10.0
Pros: Great location. Lovely, newly renovated room with a fantastic view of the Rainbow Bridge
Excellent
10.0
Pros: Superb view on Tokyo
Okay
5.8
Pros: Good location. Big rooms by Japan standards. Accommodated family of four
Excellent
9.5
Pros: Good location to start in Tokyo
Okay
5.8
Pros: location!
Excellent
9.5
Excellent
10.0
Pros: Great service, all of the employees are very kind and willing to help. The staff speak English so that is a plus. Great romantic location at night. Would definitely recommend this hotel!
Excellent
8.3
Pros: This was a huge hotel and it was perfect with access to Daiba station and the Rainbow bus to the shinkansen. (just outside the lobby). The room was nice, you have to use your key to keep the power on in the room so it is hot when you get back from your sightseeing, but cooled off quickly. The room was clean and had everything I could have needed. The buffet breakfast was fantastic and a great place to relax. The shopping centers nearby were great and had a lot of awesome restaurants. The view was amazing! Contrary to the front desk staff, the concierge was a very kind woman who was fully accommodating! She had fantastic English.
Excellent
9.7
Pros: Location was excellent. Close to malls.
Breakfast was excellent.
Excellent
10.0
Pros: Bed comfy. Fresh clean sheets. View. Chairs to sit on. Tea making facilities. Location
Details
Reviews
Overall 8.8 Excellent
Based on 15,995 reviews
Location
9.3
Beach
9.0
WiFi
9.0
Room
8.9
Comfort
8.4
Breakfast
8.1
Vibe
8.0
Bar
7.9
Service
7.9
Amenities
7.8
Location
9.6
Beach
8.7
Food
8.6
WiFi
8.4
Room
8.3
Breakfast
8.0
Comfort
8.0
Service
8.0
Value
7.2
Location
9.5
Beach
9.1
Room
9.0
Vibe
8.6
Comfort
8.5
Service
8.1
Breakfast
7.9
Room
8.9
Location
8.9
Food
8.6
Breakfast
8.5
Comfort
8.5
Service
7.9
Location
9.3
Room
9.0
Food
8.5
Breakfast
8.3
Comfort
8.3
Service
7.3
Value
6.8
8.8 Excellent
Pros: Location and cheerful staff
Cons: None
10.0 Excellent
Pros: Best view of Tokyo!!
Cons: Nil
10.0 Excellent
Pros: Great location. Lovely, newly renovated room with a fantastic view of the Rainbow Bridge
Cons:
10.0 Excellent
Pros: Superb view on Tokyo
Cons: Nothing
5.8 Okay
Pros: Good location. Big rooms by Japan standards. Accommodated family of four
Cons: Not many English speaking staff members including at restaurant and concierge. Pool and gym were extra and expensive specially given what they were already charging for the room. The outside pool was not worth what they were charging for plus charging for. Harris by the pool. Four star hotels don’t charge guests for facilities
9.5 Excellent
Pros: Good location to start in Tokyo
Cons: Space, 4 beds in room, amenities
5.8 Okay
Pros: location!
Cons: The hotel is quite outdated. Worst memory was our experience going in the restaurant for a buffet breakfast. It was a big disappointment. It seemed that the staff was having a bad morning and he was not so friendly in assisting us. We felt that this hotel is not trusting their guests. As simple as entering the breakfast restaurant was like getting a job interview. Surprisingly not the kind of a Japanese hospitability, courteousness and professionalism that we have been used to encounter. We walked out.
9.5 Excellent
Pros:
Cons: I wish I could check out over the phone. I had to come down to reception as we ordered room service.
10.0 Excellent
Pros: Great service, all of the employees are very kind and willing to help. The staff speak English so that is a plus. Great romantic location at night. Would definitely recommend this hotel!
Cons:
8.3 Excellent
Pros: This was a huge hotel and it was perfect with access to Daiba station and the Rainbow bus to the shinkansen. (just outside the lobby). The room was nice, you have to use your key to keep the power on in the room so it is hot when you get back from your sightseeing, but cooled off quickly. The room was clean and had everything I could have needed. The buffet breakfast was fantastic and a great place to relax. The shopping centers nearby were great and had a lot of awesome restaurants. The view was amazing! Contrary to the front desk staff, the concierge was a very kind woman who was fully accommodating! She had fantastic English.
Cons: The front desk staff were not super friendly. I made a mistake in my booking ( I booked for 2 but was traveling by myself) They would not change my info. BUT because of this I got 2 room keys so I left one in the door and left the aircon on ☺ I didn't want them to change the cost of the room just the number of people in my room and they wouldn't do it....
9.7 Excellent
Pros: Location was excellent. Close to malls.
Breakfast was excellent.
Cons: Keep up the excellent service.
10.0 Excellent
Pros: Bed comfy. Fresh clean sheets. View. Chairs to sit on. Tea making facilities. Location
Cons: Perhaps speak to someone with fluent English.
Located in Tokyo (Odaiba), Grand Nikko Tokyo Daiba is within a 5-minute drive of National Museum of Emerging Science and Innovation and Oedo Onsen Monogatari Hot Springs. Featured amenities include complimentary wired Internet access, limo/town car service, and a computer station. A roundtrip airport shuttle is provided for a surcharge at scheduled times, and self parking (subject to charges) is available onsite.
With a stay at The Royal Park Hotel Tokyo Shiodome in Tokyo (Shiodome), you'll be within a 5-minute drive of Kabuki-za Theatre and Ginza Wako Building. Featured amenities include a business center, a 24-hour front desk, and laundry facilities. This hotel has 5 meeting rooms available for events.
Overall 8.8 Excellent
Based on 8,801 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
8.3
Pros: Very good hotel with nice rooms. The closest metro station is Shiodome station within walking distance. But getting from there to Tokyo station is a bit of a hustle since you have to change at 4 stations. Taking a taxi is better about 10 min drive. There is a family mart at floor B1
Excellent
10.0
Pros: Everything was perfect, staff, location, breakfast, view from the room, amenities
Excellent
9.5
Pros: Excellent location.
Good
6.0
Pros: Very good location, and is clean.
Excellent
9.5
Pros: The toiletries were amazing, even included bath salts for the new clean bath tub. Complementary bottled water and the air conditioning was amazing. Even though I only had an economy room it felt luxurious. I couldn’t believe how many amenities they included in my room. And the nice gym that was in the basement was enough to stay in shape on holiday(dumbbells and cardio machines). I will be back next year with my family!! I loved the location too, near train and subway lines and walking distance to Ginza shopping.
Okay
5.8
Pros: Location
Excellent
9.5
Pros: Choose this hotel for tower view. Great location and good service.
Excellent
9.3
Pros: Everything!! 110% recommended.
Excellent
10.0
Pros: Great location-pretty hotel-spacious rooms
Good
7.0
Pros: The room was really nice , modern, clean, and spacious. A lot of toiletries (one for each guest) like toothbrushes, razors , bath salt hairbrushes.
Excellent
9.5
Pros: Very clean and in excellent location very close to metro station.
Good
6.8
Pros: Location, staff, foodp
Details
Reviews
Overall 8.8 Excellent
Based on 8,801 reviews
Location
9.6
Cleanliness
8.5
Service
8.3
Room
8.2
Breakfast
6.5
WiFi
5.1
Wellness
3.4
Location
9.7
Vibe
9.1
Amenities
9.0
Service
8.4
Room
8.2
Comfort
6.8
Breakfast
6.5
WiFi
3.0
Location
9.4
Service
8.6
Room
7.9
Breakfast
6.8
Comfort
5.7
Location
9.7
Cleanliness
8.6
Service
7.6
Room
7.4
Breakfast
5.9
Comfort
5.7
Wellness
3.1
Location
9.7
Cleanliness
8.7
Service
8.2
Room
7.5
Breakfast
6.4
Comfort
6.2
8.3 Excellent
Pros: Very good hotel with nice rooms. The closest metro station is Shiodome station within walking distance. But getting from there to Tokyo station is a bit of a hustle since you have to change at 4 stations. Taking a taxi is better about 10 min drive. There is a family mart at floor B1
Cons: Breakfast was average
10.0 Excellent
Pros: Everything was perfect, staff, location, breakfast, view from the room, amenities
Cons:
9.5 Excellent
Pros: Excellent location.
Cons: Clean room with full amenities. Staff is professional and friendly.
6.0 Good
Pros: Very good location, and is clean.
Cons: The room is too small.
9.5 Excellent
Pros: The toiletries were amazing, even included bath salts for the new clean bath tub. Complementary bottled water and the air conditioning was amazing. Even though I only had an economy room it felt luxurious. I couldn’t believe how many amenities they included in my room. And the nice gym that was in the basement was enough to stay in shape on holiday(dumbbells and cardio machines). I will be back next year with my family!! I loved the location too, near train and subway lines and walking distance to Ginza shopping.
Cons:
5.8 Okay
Pros: Location
Cons: Smelled like smoke. It’s the 21st century- just make the whole hotel nonsmoking!
9.5 Excellent
Pros: Choose this hotel for tower view. Great location and good service.
Cons:
9.3 Excellent
Pros: Everything!! 110% recommended.
Cons:
10.0 Excellent
Pros: Great location-pretty hotel-spacious rooms
Cons:
7.0 Good
Pros: The room was really nice , modern, clean, and spacious. A lot of toiletries (one for each guest) like toothbrushes, razors , bath salt hairbrushes.
Cons: No breakfast included ☹ï¸!
9.5 Excellent
Pros: Very clean and in excellent location very close to metro station.
Cons: Nothing
6.8 Good
Pros: Location, staff, foodp
Cons:
With a stay at The Royal Park Hotel Tokyo Shiodome in Tokyo (Shiodome), you'll be within a 5-minute drive of Kabuki-za Theatre and Ginza Wako Building. Featured amenities include a business center, a 24-hour front desk, and laundry facilities. This hotel has 5 meeting rooms available for events.
With a stay at The Prince Park Tower Tokyo, you'll be centrally located in Tokyo, steps from Shiba Park and 8 minutes by foot from Tokyo Tower. Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Tokyo? This hotel has facilities measuring 25285 square feet (2349 square meters), including a conference center. A roundtrip airport shuttle is provided for a surcharge at scheduled times, and self parking (subject to charges) is available onsite.
Overall 8.8 Excellent
Based on 8,266 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
10.0
Pros: Spacious room compared with most hotels in Tokyo. Beautiful view and convenient transportation. Free shuttle bus to the railway station.Highly recommended!
Excellent
8.0
Pros: Convenient and nice hotel
Excellent
9.3
Pros: Right next to the Tokyo tower.
Excellent
9.3
Pros: Nice views Tipical 5 star hotel Very professional staff
Excellent
8.3
Pros: Good view
Excellent
9.3
Pros: We found the location to be really good. No problems going to the different public transport options.
Excellent
8.0
Pros: Nice view from the room
Excellent
9.5
Pros: The staff at the hotel is very well trained. They do everything to make you feel at home. The hotel is comfortable, clean and very well located.
Excellent
9.1
Pros: Chic atmosphere (Lobby area) after the recent renovation. Excellent service and hospitality. Reasonable prices. Good food. View of Tokyo Tower. Rooms are super quiet and A/C is not too cold.
Excellent
9.5
Pros: There are 3 to 4 restaurant choices for breakfast included with the hotel. I went with the buffet, and it was alright. The option for the omlette bar was neat and plenty of choices. The view was awesome too, as the buffet is on the 33rd floor. The hotel room was awesome. We stayed in the premium king suite with a balcony facing Tokyo Tower. The bath/shower room was large and came with many supplies. The bed was comfortable, and the room was large with a couple of seating areas. It was a little bit of money to upgrade, but I never felt like I was getting anything less than a value.
Excellent
10.0
Pros: Wonderful hotel. Great view on Tokyo Tower. Very spacious room. The hotel staff was exceptionally nice and helpful. Would always stay there again.
Good
7.0
Pros: Price for the prime location
Details
Reviews
Overall 8.8 Excellent
Based on 8,266 reviews
Room
8.8
Location
8.6
Vibe
8.5
Service
8.5
Comfort
8.4
Amenities
8.1
Breakfast
8.0
Cleanliness
7.6
WiFi
7.6
Service
8.7
Location
8.7
Room
8.7
Comfort
8.4
Breakfast
8.2
Room
8.7
Service
8.6
Breakfast
8.3
Comfort
8.3
Location
8.3
Room
8.9
Location
8.8
Comfort
8.6
Service
8.3
Breakfast
7.9
Location
9.0
Service
8.7
Room
8.6
Breakfast
8.1
Value
6.1
10.0 Excellent
Pros: Spacious room compared with most hotels in Tokyo. Beautiful view and convenient transportation. Free shuttle bus to the railway station.Highly recommended!
Cons:
8.0 Excellent
Pros: Convenient and nice hotel
Cons: More shuttle to the airport and station
9.3 Excellent
Pros: Right next to the Tokyo tower.
Cons: Far away from the shopping streets
9.3 Excellent
Pros: Nice views Tipical 5 star hotel Very professional staff
Cons: The restaurants are extremely overpriced.
8.3 Excellent
Pros: Good view
Cons: People who works there almost speak no English
9.3 Excellent
Pros: We found the location to be really good. No problems going to the different public transport options.
Cons: The beds were quite firm as were the pillows. We were not able to have these changed.
8.0 Excellent
Pros: Nice view from the room
Cons: Most of the stuff don’t speak English
9.5 Excellent
Pros: The staff at the hotel is very well trained. They do everything to make you feel at home. The hotel is comfortable, clean and very well located.
Cons: The restaurant at the rooftop doesn't have an exclusive area for non-smoking guests.
9.1 Excellent
Pros: Chic atmosphere (Lobby area) after the recent renovation. Excellent service and hospitality. Reasonable prices. Good food. View of Tokyo Tower. Rooms are super quiet and A/C is not too cold.
Cons: Location (Access is not great going anywhere). Gym is too far from Tower Hotel, so is the convenience store in the hotel. There is no Starbucks, café, convenience stores around the hotel.
9.5 Excellent
Pros: There are 3 to 4 restaurant choices for breakfast included with the hotel. I went with the buffet, and it was alright. The option for the omlette bar was neat and plenty of choices. The view was awesome too, as the buffet is on the 33rd floor. The hotel room was awesome. We stayed in the premium king suite with a balcony facing Tokyo Tower. The bath/shower room was large and came with many supplies. The bed was comfortable, and the room was large with a couple of seating areas. It was a little bit of money to upgrade, but I never felt like I was getting anything less than a value.
Cons: The airport limousine from here to the airport cost about 33,000 円. That's not the hotels fault, but it's something I didn't like. I opted for the subway/train but it was a bit of a walk, about 800 meters, with my luggage. Overall, it wasn't too bad.
10.0 Excellent
Pros: Wonderful hotel. Great view on Tokyo Tower. Very spacious room. The hotel staff was exceptionally nice and helpful. Would always stay there again.
Cons:
7.0 Good
Pros: Price for the prime location
Cons: Furniture . Room lights . Carpet Hygiene
With a stay at The Prince Park Tower Tokyo, you'll be centrally located in Tokyo, steps from Shiba Park and 8 minutes by foot from Tokyo Tower. Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Tokyo? This hotel has facilities measuring 25285 square feet (2349 square meters), including a conference center. A roundtrip airport shuttle is provided for a surcharge at scheduled times, and self parking (subject to charges) is available onsite.
Located in the heart of Roppongi Hills, Grand Hyatt Tokyo is a dynamic lifestyle destination hotel for dining, entertaining & relaxing. 387 uniquely designed guestrooms & suites, using a selection of natural woods and fabrics create the ideal residential ambience with spacious bathrooms. 10 unique restaurants & bars focus on culinary authenticity, design originality, quality & service. Nagomi Spa & Fitness provides hotel guests & private members with a serene facility for fitness and relaxation.
Overall 8.8 Excellent
Based on 2,717 reviews
All reviews
- All reviews
- Families
- Solo
- Business
- Couples
Excellent
9.5
Pros: All the staffs were really kind and caring.
Excellent
8.3
Pros: This was my 3rd stay at the hotel. I like the design and the feel of the place very much. The corner king room I had was spacious with a very comfortable bed. The staff are really friendly and helpful (this is Japan!). The gym, pool and spa area are great. I have extremely fond memories of the hotel as a whole.
Excellent
10.0
Pros: Concierge and the whole hotel staff is amazing great rooms and value Hyatt rewards. We will be back
Excellent
9.5
Pros: Great location, metro just few steps, Lost of restaurant and bars around, nice spa and gym
Excellent
9.5
Pros: Our rooms were very nice. The fitness facility was roomy and well equipped. The lap pool was large and open.
Excellent
9.4
Pros: The hotel offers great facilities and great restaurant options with friendly and helpful staff to assist with anything you may need.
Excellent
9.5
Pros: The staff were very attentive and helpful. The location was convenient and the rooms are very clean. I loved everything about my stay. Guest services were very reliable and fast at accommodating our requests.
Excellent
10.0
Pros: *Roppongi hills and Azabuzuban area is just near to the hotel Connect to the Roppongi hills complex directly (luxury shopping, Mori museum etc) Fancy facilities inside the hotel
Excellent
10.0
Pros: Friendly and Helpful Service, very clean Hotel, great rooms, You feel spoiled
Excellent
8.5
Pros: Exceptional location, kind & helpful staff, large rooms.
Excellent
9.3
Pros: Front desk service is very good, thank you for the pajama and slippers for my son
Details
Reviews
Overall 8.8 Excellent
Based on 2,717 reviews
Location
9.2
Vibe
9.1
Food
9.1
Service
8.9
Breakfast
8.8
Pool
8.7
Room
8.6
Bar
8.6
Amenities
8.5
Cleanliness
8.5
Comfort
8.4
Location
9.4
Service
8.9
Breakfast
8.6
Room
8.2
Location
9.3
Comfort
8.6
Room
8.3
Location
9.3
Service
9.0
Breakfast
8.7
Room
8.3
Location
9.1
Service
8.9
Comfort
8.1
Room
7.6
9.5 Excellent
Pros: All the staffs were really kind and caring.
Cons: Nothing I didn’t like.
8.3 Excellent
Pros: This was my 3rd stay at the hotel. I like the design and the feel of the place very much. The corner king room I had was spacious with a very comfortable bed. The staff are really friendly and helpful (this is Japan!). The gym, pool and spa area are great. I have extremely fond memories of the hotel as a whole.
Cons: I don't want to go into a lot of detail, but there's an issue with a damp smell extending through to the 10th floor (as far as I can tell). As such my bedroom had that smell of dampness. Considering I was paying around £450 per night I'm disappointed about this. That said they offered me another room, but it was on a much higher floor which I do not like. Consequently I needed to put up with this smell (although you do get used to it after a while). This is why it's obviously not good value (for me), as this is a 5 star hotel with high ish prices.
10.0 Excellent
Pros: Concierge and the whole hotel staff is amazing great rooms and value Hyatt rewards. We will be back
Cons: Nothing
9.5 Excellent
Pros: Great location, metro just few steps, Lost of restaurant and bars around, nice spa and gym
Cons:
9.5 Excellent
Pros: Our rooms were very nice. The fitness facility was roomy and well equipped. The lap pool was large and open.
Cons:
9.4 Excellent
Pros: The hotel offers great facilities and great restaurant options with friendly and helpful staff to assist with anything you may need.
Cons: Can be very expensive, but ultimately worth it!
9.5 Excellent
Pros: The staff were very attentive and helpful. The location was convenient and the rooms are very clean. I loved everything about my stay. Guest services were very reliable and fast at accommodating our requests.
Cons: The breakfast selection was very limited.
10.0 Excellent
Pros: *Roppongi hills and Azabuzuban area is just near to the hotel Connect to the Roppongi hills complex directly (luxury shopping, Mori museum etc) Fancy facilities inside the hotel
Cons: Very expensive
10.0 Excellent
Pros: Friendly and Helpful Service, very clean Hotel, great rooms, You feel spoiled
Cons:
8.5 Excellent
Pros: Exceptional location, kind & helpful staff, large rooms.
Cons: Very, very, very expensive
9.3 Excellent
Pros: Front desk service is very good, thank you for the pajama and slippers for my son
Cons:
Located in the heart of Roppongi Hills, Grand Hyatt Tokyo is a dynamic lifestyle destination hotel for dining, entertaining & relaxing. 387 uniquely designed guestrooms & suites, using a selection of natural woods and fabrics create the ideal residential ambience with spacious bathrooms. 10 unique restaurants & bars focus on culinary authenticity, design originality, quality & service. Nagomi Spa & Fitness provides hotel guests & private members with a serene facility for fitness and relaxation.
Welcome to the Strings by InterContinental Tokyo, a luxury hotel in central Tokyo that is an oasis of calm in the exciting city of Tokyo. This hotel is near Shinagawa Station, with direct access via the Shinkansen Bullet Train to Yokohama, Osaka, Kyoto and Kobe. The famous Tsukiji Fish Market and Ginza district are nearby; Haneda International Airport is 15 minutes away from our hotel in Tokyo by Airport Express Train, whilst Narita International Airport is 70 minutes by Airport Express train.
Overall 8.8 Excellent
Based on 1,521 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
9.5
Pros: Great location for a first timer in Japan. Not too far from the airport, with the Shinkansen station and metro on your doorstep. Lovely restaurant/bar space. And the staff were SUPER helpful, always seeking to go above and beyond.
Excellent
9.5
Pros: Hotel was very comfortable, room was spacious and had a fantastic view. Great location above the train station so easy to get to most places in Tokyo.
Excellent
10.0
Pros: Everything
Excellent
10.0
Pros: Superb staff. Extremely responsive, proactive and very well trained. Great location.
Good
7.0
Pros: Good
Excellent
8.5
Pros: Location was fantastic and very helpful concierge.
Excellent
8.2
Pros: The facility was great, the staff was very helpful, and the property is right next to public transportation.
Excellent
10.0
Pros: The location of this hotel is Super . The staff is very very efficient specially the concierge they were extremely helpful and they gave us extremely helpful tips to visit Tokyo. The room is super clean. A real 5 star hotel . I didn't try breakfast as the hotel is inside Shinagawa station were you can find amazing coffee shop. I highly recommend the city bakery. It is very nice .
Excellent
10.0
Pros: Hotel is connected directly to Shinegawa train/bus station and very near cafes, bars, shopping and convenience stores.
Hotel staff was professional and great with answering questions about travel plans, recommendations, etc. Hotel design modern yet still very Japanese aesthetic.
Good
7.5
Pros: I arrived late in the evening have flown from Oz and having endured Narita airport. The staff were most attentive and went out of the way to assist. The room was comfortable, the bed was lovely and the barstools very supportive. The breakfast was great, with very good eggs Benedict .
Good
7.5
Pros: Location. Right next to local and national rail facilities.
Excellent
10.0
Pros: This hotel is fascinating and marvelous
Details
Reviews
Overall 8.8 Excellent
Based on 1,521 reviews
WiFi
10.0
Cleanliness
9.7
Location
9.3
Room
9.1
Vibe
8.9
Service
8.5
Amenities
8.2
Breakfast
8.1
Wellness
7.9
Value
5.2
Location
9.2
Room
9.0
Service
8.8
Vibe
8.7
Breakfast
8.0
Food
7.5
Value
5.3
Location
9.3
Room
8.7
Vibe
8.7
Service
8.2
Breakfast
7.9
Value
5.3
Location
9.5
Room
8.9
Service
8.7
Food
8.2
Comfort
8.1
Value
5.0
Location
9.4
Service
8.3
9.5 Excellent
Pros: Great location for a first timer in Japan. Not too far from the airport, with the Shinkansen station and metro on your doorstep. Lovely restaurant/bar space. And the staff were SUPER helpful, always seeking to go above and beyond.
Cons: Nothing
9.5 Excellent
Pros: Hotel was very comfortable, room was spacious and had a fantastic view. Great location above the train station so easy to get to most places in Tokyo.
Cons:
10.0 Excellent
Pros: Everything
Cons: Nothing
10.0 Excellent
Pros: Superb staff. Extremely responsive, proactive and very well trained. Great location.
Cons:
7.0 Good
Pros: Good
Cons: Good
8.5 Excellent
Pros: Location was fantastic and very helpful concierge.
Cons: No swimming pool, lobby renovation, older style room electronics.
8.2 Excellent
Pros: The facility was great, the staff was very helpful, and the property is right next to public transportation.
Cons: The food was pricey, there was no pool, and the district seemed more business oriented.
10.0 Excellent
Pros: The location of this hotel is Super . The staff is very very efficient specially the concierge they were extremely helpful and they gave us extremely helpful tips to visit Tokyo. The room is super clean. A real 5 star hotel . I didn't try breakfast as the hotel is inside Shinagawa station were you can find amazing coffee shop. I highly recommend the city bakery. It is very nice .
Cons:
10.0 Excellent
Pros: Hotel is connected directly to Shinegawa train/bus station and very near cafes, bars, shopping and convenience stores.
Hotel staff was professional and great with answering questions about travel plans, recommendations, etc. Hotel design modern yet still very Japanese aesthetic.
Cons:
7.5 Good
Pros: I arrived late in the evening have flown from Oz and having endured Narita airport. The staff were most attentive and went out of the way to assist. The room was comfortable, the bed was lovely and the barstools very supportive. The breakfast was great, with very good eggs Benedict .
Cons: Its location. It was hard to find even with Guide Google.
7.5 Good
Pros: Location. Right next to local and national rail facilities.
Cons: Food quality and choices on both a la carte menu and buffet. This applies to both breakfast and dinner sessions.
10.0 Excellent
Pros: This hotel is fascinating and marvelous
Cons: Nothing it is more than perfect
Welcome to the Strings by InterContinental Tokyo, a luxury hotel in central Tokyo that is an oasis of calm in the exciting city of Tokyo. This hotel is near Shinagawa Station, with direct access via the Shinkansen Bullet Train to Yokohama, Osaka, Kyoto and Kobe. The famous Tsukiji Fish Market and Ginza district are nearby; Haneda International Airport is 15 minutes away from our hotel in Tokyo by Airport Express Train, whilst Narita International Airport is 70 minutes by Airport Express train.
You can practically feel the heartbeat of the city at InterContinental Tokyo Bay. Convenient for business or leisure, this Tokyo city hotel puts you in easy reach of the city’s vibrant sights. Savour fine dining at our eight restaurants, explore the culture of the Imperial Palace or check out the buzz at Roppongi district. This business hotel in Tokyo offers the ultimate in urban sophistication.
Overall 8.7 Excellent
Based on 4,095 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Okay
5.5
Good
7.5
Pros: I like the view and bed but if i never complain the room maybe they never give me the right bed i did requested.
Good
6.0
Good
6.3
Pros: Buffet breakfast was good and staff were friendly and helpful. Room was a good size. We didn't find a lot to do around Tokyo Bay area.
Excellent
8.8
Pros: Please fix the A/C, it’s not cold enough when it’s put to the lowest.
Excellent
9.5
Pros: Great value and very helpful staff
Excellent
9.0
Pros: good
Good
7.0
Pros: I upgraded my room category because of sofa bed for my kids. But when I asked to open the sofa to sofa bed for my to kids, they told me that they are not allowed to open the sofa because the sofa is too old.
Excellent
10.0
Pros: Everything was excellent!
Excellent
9.5
Pros: Excellent location by Tokyo bay, near to several sites, bay cruise terminal and rail stations with free courtesy bus to Shinagawa Station. Good range of food at breakfast and great views from the room on the 18th floor.
Excellent
8.0
Pros: It’s very close to the mono rail but a little far from the subway. So every time when you have to go to the subway u need to either take the shuttle or the mono rail and change it for the subway. But has a beautiful view, a little away from the hustle and bustle of the city.
Excellent
10.0
Pros: location, hospitality, beds & free transportation to the bus station.
Details
Reviews
Overall 8.7 Excellent
Based on 4,095 reviews
Beach
9.4
Room
9.1
Service
8.7
Location
8.5
Comfort
8.3
Vibe
8.0
Food
7.3
Breakfast
6.9
WiFi
6.0
Wellness
3.2
Beach
9.5
Room
9.2
Service
9.0
Location
8.7
Comfort
8.6
Breakfast
6.5
Food
6.3
WiFi
4.6
Room
9.0
Service
8.6
Location
8.6
Comfort
8.1
Food
7.5
Value
7.4
Breakfast
7.3
Room
8.9
Location
8.7
Service
8.6
Comfort
8.3
Vibe
7.5
Breakfast
6.8
Room
8.6
Service
8.6
Comfort
8.4
Location
8.1
Vibe
7.0
Amenities
6.7
5.5 Okay
Pros:
Cons: Hotel corridors and rooms smell of stale smoke - I changed rooms once and got a marginal improvement but realised it wasn't going to improve further. Wifi cuts off every time phone goes on sleep mode and whenever move in the hotel, so it seemed. Aren't Intercontinental hotels supposed to cater for business people? Gym is not a gym at all - it is some old cardio machines in a converted room, not even a proper stretching area and no weights machines, or weights at all. Is it really beyond the capabilities of Intercontinental Hotels to sort that out? Whole hotel reeks of underinvestment and lack of interest. Pains me to write this, as the staff would be mortified to read it, and were the saving grace of the hotel. I will not be returning, and quite possibly not to Intercontinental Hotels if this is their standard for a major world capital.
7.5 Good
Pros: I like the view and bed but if i never complain the room maybe they never give me the right bed i did requested.
Cons: The smell of the room. But in other Words I'm all very satisfied with my bed and the view.
6.0 Good
Pros:
Cons: The hotel is old and it shows, rooms are small and in need of refurbishement. Yeah
6.3 Good
Pros: Buffet breakfast was good and staff were friendly and helpful. Room was a good size. We didn't find a lot to do around Tokyo Bay area.
Cons: Rooms were a little dated. Hotel restaurant options were all very expensive. We were charged AUD$53 for two coffees in the lobby area while we were waiting for the Airport bus which was a really disappointing end to our stay.
8.8 Excellent
Pros: Please fix the A/C, it’s not cold enough when it’s put to the lowest.
Cons: A/C not working and Flat Screen TV is too small.
9.5 Excellent
Pros: Great value and very helpful staff
Cons: Nothing
9.0 Excellent
Pros: good
Cons: wrong location for me.
7.0 Good
Pros: I upgraded my room category because of sofa bed for my kids. But when I asked to open the sofa to sofa bed for my to kids, they told me that they are not allowed to open the sofa because the sofa is too old.
Cons: Need new sofa bed for some of room category's
10.0 Excellent
Pros: Everything was excellent!
Cons: The only thing that didn't meet my expectations was the fitness room. Only a room with one bike, two treadmills and two elyptical. Nothing else at all. Otherwise everything spotless clean, good temperature in the room, towels, water etc.
9.5 Excellent
Pros: Excellent location by Tokyo bay, near to several sites, bay cruise terminal and rail stations with free courtesy bus to Shinagawa Station. Good range of food at breakfast and great views from the room on the 18th floor.
Cons:
8.0 Excellent
Pros: It’s very close to the mono rail but a little far from the subway. So every time when you have to go to the subway u need to either take the shuttle or the mono rail and change it for the subway. But has a beautiful view, a little away from the hustle and bustle of the city.
Cons: There isn’t really anything that you dislike about the property. But I wish they were a little accommodating and allowed early check in’s.
10.0 Excellent
Pros: location, hospitality, beds & free transportation to the bus station.
Cons: the breakfast wasn’t that delicious and the food would be too cold sometimes.
You can practically feel the heartbeat of the city at InterContinental Tokyo Bay. Convenient for business or leisure, this Tokyo city hotel puts you in easy reach of the city’s vibrant sights. Savour fine dining at our eight restaurants, explore the culture of the Imperial Palace or check out the buzz at Roppongi district. This business hotel in Tokyo offers the ultimate in urban sophistication.
With a stay at HOTEL MYSTAYS PREMIER Akasaka in Tokyo (Akasaka), you'll be within a 5-minute drive of Tokyo Midtown and National Diet Building. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.
Overall 8.5 Excellent
Based on 6,717 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Good
6.3
Okay
4.5
Pros: nothing in that hotel
Excellent
10.0
Pros: Nice room layout. We stayed in the Superior Queen and found it very easy to relax in.
Excellent
9.3
Pros: It is a clean and comfortable hotel with a great location. Staff is nice and the rooms are cleaned every day properly.
Good
7.5
Pros: Close to Roppongi Hills. Accessible for Tokyo Metro. Comfortable hotel. Small fitness room. 7/11 convenience store in basement handy. Staff helpful.
Excellent
10.0
Pros: Everything was very nice.
Excellent
8.0
Pros: Availability of rooms
Excellent
9.5
Pros: Location, restaurants close by , trains 5 min walk , clean everywhere , everything you could possibly need they supply ,
Excellent
9.3
Pros: The rooms were well maintained and had all the faciliies
Excellent
10.0
Details
Reviews
Overall 8.5 Excellent
Based on 6,717 reviews
WiFi
9.6
Vibe
9.3
Location
9.3
Amenities
8.6
Service
8.2
Room
7.3
Breakfast
6.4
Location
9.5
Vibe
9.0
Amenities
8.9
Service
8.2
Room
6.8
Breakfast
6.1
Vibe
9.3
Location
9.3
Amenities
8.5
Service
7.8
Room
7.1
Breakfast
6.3
Comfort
4.8
Location
9.3
Vibe
9.1
Amenities
8.7
Service
8.5
Cleanliness
8.2
Room
7.6
Breakfast
6.6
Location
9.7
Vibe
9.1
Amenities
8.5
Cleanliness
7.6
Service
7.5
Room
6.5
Breakfast
6.4
6.3 Good
Pros:
Cons: Beds were very uncomfortable.
4.5 Okay
Pros: nothing in that hotel
Cons: Huge communication barrier.They can't fulfill your needs as they can't understand your needs.And they don't care to understand anything you might need or wish.They are just asking money and they are very good to make you feel like a walking wallet. STAY AWAY!!!!!!
10.0 Excellent
Pros: Nice room layout. We stayed in the Superior Queen and found it very easy to relax in.
Cons: No coffee in the room. But there is a kettle and a convenience store that sells it below.
9.3 Excellent
Pros: It is a clean and comfortable hotel with a great location. Staff is nice and the rooms are cleaned every day properly.
Cons: 1 - Breakfast hours are really bad. Even on weekends, the breakfast ends at 9:30. 2 - The fridge in the room makes noise.
7.5 Good
Pros: Close to Roppongi Hills. Accessible for Tokyo Metro. Comfortable hotel. Small fitness room. 7/11 convenience store in basement handy. Staff helpful.
Cons: Restaurant could be more atmospheric for evening meals.
10.0 Excellent
Pros: Everything was very nice.
Cons: The actual rooms are smaller than Westerners are used to, but that is a minor issue.
8.0 Excellent
Pros: Availability of rooms
Cons: The bed sheet could be renewed. It was a too old one.
9.5 Excellent
Pros: Location, restaurants close by , trains 5 min walk , clean everywhere , everything you could possibly need they supply ,
Cons: Bed was a little hard but we love a soft bed
9.3 Excellent
Pros: The rooms were well maintained and had all the faciliies
Cons: The Hotel don't have a travel desk. It would be good if there was a travel desk which could help tourists to plan their daily sight seeing itineraries
10.0 Excellent
Pros:
Cons: A bit sad that they dont provide pocket wifi phone anymore.
With a stay at HOTEL MYSTAYS PREMIER Akasaka in Tokyo (Akasaka), you'll be within a 5-minute drive of Tokyo Midtown and National Diet Building. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.
With a stay at Grand Prince Hotel Takanawa in Tokyo (Minato), you'll be within a 5-minute drive of Tokyo Bay and Tokyo Tower. Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. Self parking (subject to charges) is available onsite.
Overall 8.5 Excellent
Based on 3,581 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Okay
4.5
Pros: The japanese park around is really nice and it is free to visit unlike the pool.
Excellent
9.3
Pros: Beautiful hotel with peaceful garden and pond with Koi Carp just inside grounds. Also 2 other hotels on same chain on same site only 3-4 minutes walk so lots of choice of restaurants. Breakfast buffet was fantastic so you could fill up with English, continental and Japanese cuisine each morning. We ate so well at breaker didn’t need to have another meal later in day. Had one evening meal in Japanese restaurant. Had set menu for 6900 yen which was really filling!! Room really comfortable and nice temperature. Very close to Shinigawa station so really convenient for trains and metro. Free shuttle bus every 20 minutes to and from Shinigawa train station which is really useful when have cases or it rains. Free umbrellas at exit. Staff exceptionally helpful. Free Japan English newspaper each morning. Lots of good bathroom toiletries including hairbrush, toothbrush and small toothpaste, disposable razor, wash towel to take away, comb etc.
Excellent
9.3
Pros: The access to the club, the generous size of the rooms.
Excellent
8.3
Pros: The hotel is about a 5 min walk from Shinagawa station, but with a regular shuttle bus if you need it. It is located in a lovely mature Japanese gardens and very peaceful. Almost difficult to believe that you are in the middle of Tokyo. Good breakfast.
Excellent
8.8
Pros: Excellent location to Shinagawa Station - a main hub in Tokyo. Close to the Aqua Park, cinemas and other shops and restaurants. Great breakfast, with up to three restaurants to choose from.
Excellent
10.0
Pros: Central location to Shinagawa.
Good
6.3
Pros: Big room. Complimentary coach facility to the JR station thrice an hour
Excellent
10.0
Pros: Overall great location, very convenient for going out and shopping. The hotel room is big enough for three people and all the facilities work fine. The environment is also very nice, we enjoyed the beautiful garden and pathways. Staff is very polite and friendly like all the staff we've met in Japan.
Good
7.0
Pros: It's a comfortable hotel very near the Shinagawa station, making it easy to get around Tokyo. The hotel is also quite near cool shops and restaurants like the Shinatatsu ramen hub. The Japanese garden with the koi pond is divine to look at and linger around. Lastly, Narita Express stops at Shinagawa, except that the walk with luggage is quite a challenge.
Good
7.5
Pros: The hotel is very well located for exploring Tokyo! The garden is beautiful.
Okay
4.5
Pros: Bell captain and his/her associates were always pleasant and effective.
Details
Reviews
Overall 8.5 Excellent
Based on 3,581 reviews
Bar
8.9
Amenities
8.6
Service
8.5
Location
8.3
Breakfast
8.1
Room
8.0
WiFi
7.8
Comfort
7.6
Vibe
7.6
Amenities
8.9
Service
8.8
Location
8.6
Breakfast
8.4
Room
8.1
Value
7.2
Amenities
9.0
Location
8.6
Service
8.3
Breakfast
8.0
Room
7.8
Cleanliness
6.5
Service
8.7
Breakfast
8.4
Amenities
8.4
Location
8.2
Comfort
7.9
Room
7.2
Vibe
7.0
Cleanliness
6.5
Amenities
8.9
Service
8.5
Location
8.0
Room
7.8
Breakfast
7.4
Value
7.1
4.5 Okay
Pros: The japanese park around is really nice and it is free to visit unlike the pool.
Cons: The beds are hard and uncomfortable. The rooms are old and unfashionable. The swimming pool is not included in the room price (about 35 usd/day) and it is located in a other tower. The water is only 95 cm deep.
9.3 Excellent
Pros: Beautiful hotel with peaceful garden and pond with Koi Carp just inside grounds. Also 2 other hotels on same chain on same site only 3-4 minutes walk so lots of choice of restaurants. Breakfast buffet was fantastic so you could fill up with English, continental and Japanese cuisine each morning. We ate so well at breaker didn’t need to have another meal later in day. Had one evening meal in Japanese restaurant. Had set menu for 6900 yen which was really filling!! Room really comfortable and nice temperature. Very close to Shinigawa station so really convenient for trains and metro. Free shuttle bus every 20 minutes to and from Shinigawa train station which is really useful when have cases or it rains. Free umbrellas at exit. Staff exceptionally helpful. Free Japan English newspaper each morning. Lots of good bathroom toiletries including hairbrush, toothbrush and small toothpaste, disposable razor, wash towel to take away, comb etc.
Cons: Bath in our room was only half size. They did have pool and fitness room but for extra charge. Seems to be common in Japan as had similar experience at another hotel in Hiroshima. However these and only minor issues as generally hotel was fantastic.
9.3 Excellent
Pros: The access to the club, the generous size of the rooms.
Cons: That the toilet and the door of the bathroom were too close. It would have been good if you had asked at check-in the language of the newspaper. I got a Japanese newspaper, but would have preferred an English one.
8.3 Excellent
Pros: The hotel is about a 5 min walk from Shinagawa station, but with a regular shuttle bus if you need it. It is located in a lovely mature Japanese gardens and very peaceful. Almost difficult to believe that you are in the middle of Tokyo. Good breakfast.
Cons: Gym OK, but not much equipment.
8.8 Excellent
Pros: Excellent location to Shinagawa Station - a main hub in Tokyo. Close to the Aqua Park, cinemas and other shops and restaurants. Great breakfast, with up to three restaurants to choose from.
Cons: House cleaning could be better, as there were days when it appeared as if the cleaners were doing the bare minimum.
10.0 Excellent
Pros: Central location to Shinagawa.
Cons: All good for me ! This was my second stay there.
6.3 Good
Pros: Big room. Complimentary coach facility to the JR station thrice an hour
Cons: The property is a bit far from the JR station and the subway.
10.0 Excellent
Pros: Overall great location, very convenient for going out and shopping. The hotel room is big enough for three people and all the facilities work fine. The environment is also very nice, we enjoyed the beautiful garden and pathways. Staff is very polite and friendly like all the staff we've met in Japan.
Cons: This hotel has great location, about 10 minutes walk from the JR station but you have to climb up a quite steep slope. We found out they have shuttle bus service when we were leaving. It would be great if the hotel can remind us about the shuttle bus when we checked in.
7.0 Good
Pros: It's a comfortable hotel very near the Shinagawa station, making it easy to get around Tokyo. The hotel is also quite near cool shops and restaurants like the Shinatatsu ramen hub. The Japanese garden with the koi pond is divine to look at and linger around. Lastly, Narita Express stops at Shinagawa, except that the walk with luggage is quite a challenge.
Cons: Essentially, the hotel is quite old and very dated. It is very clean and comfortable, but there is a very ageing smell emitted by the hotel interiors. The toilets are what needs most updating. There's also the bizarre blinking ceiling lights which indicate the specific elevator door about to open.
7.5 Good
Pros: The hotel is very well located for exploring Tokyo! The garden is beautiful.
Cons: The facilities inside the room were dated, especially the bathroom. Although the hotel is located near Shinagawa station it is not convenient to walk to the front entrance. Instead, we took a taxi each time from the station just to return.
4.5 Okay
Pros: Bell captain and his/her associates were always pleasant and effective.
Cons: Garden is beautiful and great as always, and the hotel location is great as long as a bus is frequently available between hotel and Shinagawa JR station. A bus between Takanawa Prince and Shinagawa Prince was not so valuable.
King size bed was too big for Tokyo Tower side rooms, leaving so limited space for walk around in the room. Indeed, I bumped into furniture and bed too many times. There was no room to open two baggages at the same time.
Cleaning of the room was not sufficient. Particularly, in the bath room. Room lighting was also poor.
Breakfast was quite expensive for what were served. Many plates were empty and even salad dressings were gone empty. I needed to point it out to a server and to wait for salad dressing for a few minutes.
Over-all impression was quite disappointing this time, although cherry blossom was fantastic.
MakS
With a stay at Grand Prince Hotel Takanawa in Tokyo (Minato), you'll be within a 5-minute drive of Tokyo Bay and Tokyo Tower. Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. Self parking (subject to charges) is available onsite.
With a stay at The Okura Tokyo (Open on September 12, 2019) in Tokyo (Minato), you'll be within a 5-minute drive of National Diet Building and Tokyo Tower. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Tokyo? This hotel has facilities measuring 32292 square feet (3000 square meters), including a conference center. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Overall 9.4 Excellent
Based on 14 reviews
Excellent
10.0
Pros: The French toast alone was worth the trip. The staff is amazing, the rooms are clean and well appointed, they even give you a cell phone to use while you're in town.
Excellent
8.2
Pros: Room,nice bedroom
Excellent
9.4
Pros: My November stay in Tokyo was switched from Okura Hotel to Sheraton Miyako Hotel, because Okura was demolished in May this year for a new hotel building to be reopened in 2018. So all the evaluations given here are for Miyako Hotel.
The hotel is excellent, very roomy and update. It offers all what a ordinary traveler needs and beyond. Its location is great right in the middle of several subway stations, only Meguro station and takaniwa station are within walking distance. But, scheduled hotel buses taking hotel guests to Meguro and Shinagawa station is an excellent way to help hotel guests move around.
Do your homework and find out what time the airport limousine bus can take you from airports to Miyako Hotel before you buy airline tickets. Because the bus schedule is very odd. I came to Miyako from Tokyo Haneda Airport, the airport limousine bus only runs twice in the morning and once in the late evening (Good for red eyed flight guests). If you come to the hotel any time between those schedules, you need to find out what is the nearest hotel or subway stations to Miyako the airport bus can take you to, then take taxi from there to Miyako.
Excellent
10.0
Pros: I very much liked the authentic 50's modern hotel and interiors…in a great location in Tokyo near the American Embassy.
Excellent
10.0
Pros: Classic or dated, whatever your preference, but well maintained and spotless. Large rooms, for Japan. Staff is marvelous. Very close to the US Embassy and train stations. All staff speak English sufficient to get the job done. Booking through Kayak got a reasonable rate for Tokyo.
Details
Reviews
Overall 9.4 Excellent
Based on 14 reviews
10.0 Excellent
Pros: The French toast alone was worth the trip. The staff is amazing, the rooms are clean and well appointed, they even give you a cell phone to use while you're in town.
Cons: Nothing, it was great.
8.2 Excellent
Pros: Room,nice bedroom
Cons: Nothing
9.4 Excellent
Pros: My November stay in Tokyo was switched from Okura Hotel to Sheraton Miyako Hotel, because Okura was demolished in May this year for a new hotel building to be reopened in 2018. So all the evaluations given here are for Miyako Hotel.
The hotel is excellent, very roomy and update. It offers all what a ordinary traveler needs and beyond. Its location is great right in the middle of several subway stations, only Meguro station and takaniwa station are within walking distance. But, scheduled hotel buses taking hotel guests to Meguro and Shinagawa station is an excellent way to help hotel guests move around.
Do your homework and find out what time the airport limousine bus can take you from airports to Miyako Hotel before you buy airline tickets. Because the bus schedule is very odd. I came to Miyako from Tokyo Haneda Airport, the airport limousine bus only runs twice in the morning and once in the late evening (Good for red eyed flight guests). If you come to the hotel any time between those schedules, you need to find out what is the nearest hotel or subway stations to Miyako the airport bus can take you to, then take taxi from there to Miyako.
Cons:
10.0 Excellent
Pros: I very much liked the authentic 50's modern hotel and interiors…in a great location in Tokyo near the American Embassy.
Cons:
10.0 Excellent
Pros: Classic or dated, whatever your preference, but well maintained and spotless. Large rooms, for Japan. Staff is marvelous. Very close to the US Embassy and train stations. All staff speak English sufficient to get the job done. Booking through Kayak got a reasonable rate for Tokyo.
Cons: Couldn't control the heat in the room, which was 79F. WiFi connects but can be erratic on mobile devices. Food in the hotel is outrageously expensive, but a 2 minute walk gets you to reasonable options. Gym is excellent but there is a substantial extra charge to use it.
With a stay at The Okura Tokyo (Open on September 12, 2019) in Tokyo (Minato), you'll be within a 5-minute drive of National Diet Building and Tokyo Tower. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Tokyo? This hotel has facilities measuring 32292 square feet (3000 square meters), including a conference center. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
With a stay at Hotel Villa Fontaine Tokyo-Shiodome in Tokyo (Shiodome), you'll be within a 5-minute drive of Kabuki-za Theatre and Ginza Wako Building. Featured amenities include complimentary wired Internet access, a computer station, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
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Overall 8.4 Excellent
Based on 8,837 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
9.0
Pros: location
Excellent
8.3
Pros: Good subway location
Okay
5.8
Pros: Good location, close to transportation
Excellent
10.0
Pros: Breakfast is great. Friendly staff. Rooms very comfortable. Excellent stay!
Excellent
8.3
Excellent
9.3
Pros: large single bed, bathroom, customer service
Good
7.0
Pros: Good hotel We had a very nice, big room. Friendly staff.
Excellent
9.5
Pros: Our overall experience was wonderful! It was my first time staying here and although at first I didn't know how to get around, we learned pretty fast and then I was more comfortable. I like the generous amount of bath soap, shampoo and conditioner, much better than those little bottles which are hard to squeeze out the contents and often runs out. Staff were excellent! From the check in desk to the housekeeping to the concierge - kudos to everyone! One other plus point was the security - having to use one's room key to open the glass doors to the elevators. I like that!
Excellent
9.5
Pros: A really modern and clean hotel in a business area of the city. Really easy access from the metro
Excellent
10.0
Pros: Workers’ English is good
Excellent
9.5
Pros: Excellent service from the staff.
Excellent
9.1
Pros: It was my first time in Tokyo and I loved the location and customer service at this hotel. The price for the room was amazing was great as well. I would definitely recommend this hotel.
Details
Reviews
Overall 8.4 Excellent
Based on 8,837 reviews
Location
9.3
Service
7.9
Room
7.2
Breakfast
6.5
WiFi
4.0
Pool
1.4
Location
9.5
Amenities
8.3
Service
7.7
Breakfast
7.3
Room
7.1
WiFi
3.2
Location
9.1
Amenities
8.3
Service
8.2
Breakfast
7.8
Room
7.7
Food
6.8
WiFi
1.8
Location
9.2
Bar
6.9
Service
6.8
Room
6.4
Breakfast
5.9
Wellness
3.9
WiFi
1.6
Location
9.5
Amenities
8.1
Service
7.6
Room
7.2
Breakfast
6.6
9.0 Excellent
Pros: location
Cons: nothing
8.3 Excellent
Pros: Good subway location
Cons: We found a cockroach running across the bed and when we showed the hotel staff, they did not take it seriously.
5.8 Okay
Pros: Good location, close to transportation
Cons: Terrible wifi, rude non-Japanese staff in breakfast restaurant
10.0 Excellent
Pros: Breakfast is great. Friendly staff. Rooms very comfortable. Excellent stay!
Cons: Gym is small. 2 treadmill and 1 cross trainer only.
No spa/pool. Other than that, no complains!!!
8.3 Excellent
Pros:
Cons: Internet connection is not good.
9.3 Excellent
Pros: large single bed, bathroom, customer service
Cons: few power outlet in the bedroom
7.0 Good
Pros: Good hotel We had a very nice, big room. Friendly staff.
Cons: You shouldn’t mention that there is a gym in the hotel. Just 2 or 3 fitness devices in a very tiny room is not a gym. The bar is not very cosy
9.5 Excellent
Pros: Our overall experience was wonderful! It was my first time staying here and although at first I didn't know how to get around, we learned pretty fast and then I was more comfortable. I like the generous amount of bath soap, shampoo and conditioner, much better than those little bottles which are hard to squeeze out the contents and often runs out. Staff were excellent! From the check in desk to the housekeeping to the concierge - kudos to everyone! One other plus point was the security - having to use one's room key to open the glass doors to the elevators. I like that!
Cons: Everything was great! No complaints.
9.5 Excellent
Pros: A really modern and clean hotel in a business area of the city. Really easy access from the metro
Cons: It’s a subway ride away from the city centre. There are no attractions within walking distance.
10.0 Excellent
Pros: Workers’ English is good
Cons: None
9.5 Excellent
Pros: Excellent service from the staff.
Cons: There was a residual smell of cigarettes in the room even though we booked a non-smoking room.
9.1 Excellent
Pros: It was my first time in Tokyo and I loved the location and customer service at this hotel. The price for the room was amazing was great as well. I would definitely recommend this hotel.
Cons: Nothing honestly :)
With a stay at Hotel Villa Fontaine Tokyo-Shiodome in Tokyo (Shiodome), you'll be within a 5-minute drive of Kabuki-za Theatre and Ginza Wako Building. Featured amenities include complimentary wired Internet access, a computer station, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
With a stay at Grand Prince Hotel New Takanawa, you'll be centrally located in Tokyo, within a 5-minute drive of Tokyo Bay and Tokyo Metropolitan Teien Art Museum. Featured amenities include complimentary wired Internet access, a business center, and limo/town car service.
Overall 8.4 Excellent
Based on 8,212 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
8.8
Pros: The bed was very comfortable
Excellent
9.5
Pros: Great location and staff
Excellent
8.8
Pros: Location, friendly staff who were very helpful.
Excellent
10.0
Pros: Elegant property! Clean! Very comfortable! Location is awesome! so near to Shinagawa Station..
Good
7.5
Pros: Clean and comfortable Room is good size for Japan
Excellent
10.0
Pros: Excellent location and service
Excellent
9.5
Pros: Location is great! Shuttle service from the hotel to Shinagawa Station is super convenient when dealing with luggage or when tired from a full day of sightseeing. A 7-11 convenience store is also located in the basement of the hotel so you can easily grab snacks or a meal. Room was nice and spacious. Bathtub was large. All the standard amenities were available.
Okay
5.0
Pros: The location is excellent and their Japanese garden is oasis in the centre of Tokyo.
Okay
5.7
Pros: Great lobby with a courteous staff. Lots of restaurant options and fairly close to major train station.
Excellent
8.2
Pros: Overall, a pleasant stay. I was there on business and bought an extra room for my children. Clean, comfortable beds. I've had better breakfasts at other hotels. Very close to Shinagawa station. Quiet rooms and comfortable beds. Clean and pleasant. 7/11 in basement comes in handy for a late snack.
Excellent
9.5
Pros: Very good location, variety of service offerings.
Excellent
10.0
Details
Reviews
Overall 8.4 Excellent
Based on 8,212 reviews
Location
8.7
Amenities
8.3
Food
8.3
Room
8.1
Vibe
8.0
Breakfast
7.9
Comfort
7.9
WiFi
7.9
Wellness
7.8
Service
7.8
Pool
6.6
Cleanliness
6.2
Amenities
8.6
Location
8.5
Room
7.9
Breakfast
7.6
Service
7.1
Cleanliness
6.4
Pool
6.0
Location
8.6
Breakfast
8.5
Room
8.5
Amenities
8.2
Service
8.2
Comfort
7.9
Vibe
7.4
Pool
6.8
Cleanliness
5.9
Location
9.3
Amenities
8.4
Comfort
8.1
Vibe
7.9
Room
7.9
Value
7.5
Service
7.3
Breakfast
7.2
Cleanliness
6.1
Location
8.7
Food
8.6
Breakfast
8.0
Comfort
7.9
Service
7.8
Room
7.5
Vibe
7.0
Cleanliness
6.4
8.8 Excellent
Pros: The bed was very comfortable
Cons: I didn’t like the air conditioner it doesn’t work well. Room is little hot
9.5 Excellent
Pros: Great location and staff
Cons: Small rooms
8.8 Excellent
Pros: Location, friendly staff who were very helpful.
Cons: The swimming pools were not open for use, which was disappointing as they were part of the reason we chose to spend our money and stay at that particular hotel. My children were unhappy about this and it impacted on their enjoyment of our Japan holiday.
10.0 Excellent
Pros: Elegant property! Clean! Very comfortable! Location is awesome! so near to Shinagawa Station..
Cons: I love the Pool but the deepest part is 0.95M. My knees bumping the Pool Floor! ouchhhh!
7.5 Good
Pros: Clean and comfortable Room is good size for Japan
Cons: Air conditioning system needs to be looked at. It was not working well
10.0 Excellent
Pros: Excellent location and service
Cons: Nothing
9.5 Excellent
Pros: Location is great! Shuttle service from the hotel to Shinagawa Station is super convenient when dealing with luggage or when tired from a full day of sightseeing. A 7-11 convenience store is also located in the basement of the hotel so you can easily grab snacks or a meal. Room was nice and spacious. Bathtub was large. All the standard amenities were available.
Cons:
5.0 Okay
Pros: The location is excellent and their Japanese garden is oasis in the centre of Tokyo.
Cons: The interior of the room was deteriorated and some of the cabinet doors were loose. Poor maintenance. Lots of foreign people in the customer services and their services was no quite as good as the Japanese way. The reception and concierge staff weren’t very friendly and helpful. The hotel looks great at the lobby and the common facilities look good but not quite five star level.
5.7 Okay
Pros: Great lobby with a courteous staff. Lots of restaurant options and fairly close to major train station.
Cons: The rooms were filthy with dust everywhere. The hotel had disabled air conditioning and it was 80 degrees Fahrenheit inside the rooms.
8.2 Excellent
Pros: Overall, a pleasant stay. I was there on business and bought an extra room for my children. Clean, comfortable beds. I've had better breakfasts at other hotels. Very close to Shinagawa station. Quiet rooms and comfortable beds. Clean and pleasant. 7/11 in basement comes in handy for a late snack.
Cons:
9.5 Excellent
Pros: Very good location, variety of service offerings.
Cons: Swimming charges money.
10.0 Excellent
Pros:
Cons: The staff was unable to converse in English
With a stay at Grand Prince Hotel New Takanawa, you'll be centrally located in Tokyo, within a 5-minute drive of Tokyo Bay and Tokyo Metropolitan Teien Art Museum. Featured amenities include complimentary wired Internet access, a business center, and limo/town car service.
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