Philadelphia hotels near African American Museum

Cons: There was hair in the shower.

Cons: It was all good

Cons: Staff not knowledgeable about local area. Parking fee exorbitant( the most I ever paid for parking, anywhere, anytime).

Cons: Pool wasn't heated.

Cons: bed was WAY too soft

Cons: Key card system for elevator and room access were not functioning correctly and posed issues for must guests.

Cons: Panhandlers outside the front while we waited for our car. They sat by the door and were smoking. Made it a little uncomfortable. mostly to breathe because of the smell of the cigarettes.

Cons: My room was not ready till 5pm.

Cons: The separation doors between rooms need to be more insulated. I could hear and smell neighbors activities. Couldn’t sleep entire night till 4 am. Bring earplugs if you’re staying in this hotel, it’s right in the center of it all, constants activities around at night at city hall.

Cons: N/a

Cons: The phone operators for reservations were very rude. I spoke to several ones during the week before my stay. Only the last one I spoke to was helpful. I ended up double booking because I was told by a staff member earlier in the week that they couldn't find me on record of having booked a room so I ended up booking another. When it came close to check in, I was told that I indeed had booked the initial room. The last lady I spoke was very understanding and cancelled that initial room since I booked the second one through a third party.

Cons: The night staff didn't seem as up beat as the morning staff - but then again they are working nights. They did their jobs and got my room key to me in very little time. :)

Cons: No microwave

Cons: I little pricier than I would have liked.

Cons: My room was mainly clean but I felt like certain surfaces needed another wipe.

Cons: Te walls are paper thin. You can hear what everyone is doing around you.

Cons: Everything was great!

Cons: I love the amazing service and delicious food like the squash soup that Sofitel offers in their dining area. I appreciated that when I asked about my boarding pass being printed out Anthony from the front desk immediately went there and did it within 30 seconds for me. The staff, from the maid service to the front desk to the waitresses to the hostess to the Bellman, are all incredibly friendly warm helpful but appropriate.

Cons: There were many stains on mattresses, Knicks on walls and doors, bedside glasses were not cleaned/replaced each day, gym was filthy with sweat stains on machines and equipment and floor. This hotel is desperately in need of an upgrade/remodel

Cons: Met an old friend in Philly for one evening. We had a great day in the city, a wonderful dinner and retired to the room at eight PM to get reacquainted. At 10:15 we had a hotel staff member knock on our door to tell us we had noise complaints and to keep it down!!! There was also a note under our door say pleas keep it down the walls are very thin!!! Really??? 10:15??? And they want Philly to be known for the city of LOVE but only if you whisper! Disappointed the staff actually came up to tell me that. I will not be staying there again if I am doing anything but sleeping!

Cons: Waiting 30 minutes for my car to be taken out of Valet. Having a Valet tip come right out of my account without my approval. Extremely uncomfortable bedding. No running water due to a shut off, but wasn't told about this until after checking in and essentially not having another option to book another hotel. Phone did not work. Cable remote did not work. Concierge service was unknowledgeable of what the hotel offers.

Cons: The hotel parking was outrageous. The room was warm. It never seemed like the airconditioner turned on. The bed was large and very comfortable but there was no top sheet, only a comforter which got very warm in the night.

Cons: I wish the breakfast was included during the week. Needing to order breakfast in the morning is very time consuming.

Cons: Nothing. I would easily stay here again if I can find a good rate.

Cons: Typically, I feel very comfortable in any room I stay in. However this time, the air conditioner didn't work properly, and the shower didn't drain properly. It did dampen my enjoyment of the hotel.

Cons: Had a prepaid reservation for Sofitel and arrived a day late due to a family emergency. I did not have time to call the previous day and when I arrived the manager said they had cancelled my reservation, charged me for one day and that he 'would help me find another hotel.' Pathetic, at least could have called me before they cancelled my reservation. Never stay at the Philadelphia Sofitel again.

Cons: None.

Cons: Eat in breakfast was overly priced just like every other hotel on the planet. Seriously, $9 for two eggs?!?!?!?!?

Cons: Room size was just average, didn't have much if any more room compared to other hotels. The shower was nothing special, same size and same shower head I would find at a 2 or 3 star hotel. Nothing was inclusive except for a few toiletries you may have forgotten at home. We had a weird Brown smudge on one of our end table drawers that room service had to clean up. Only 4 elevators for 25 floors of rooms was bad, if your in the top floor like we were we had to stop at 4-5 floors going up or down before we arrived at our room or the lobby. Ice is Only on one flone which is extremely inconvenient. These negatives were a big let down, overshadowing the positives for the price you pay.

Cons: We booked 12 rooms for bridal party for Friday and Saturday nights through Kayak, and also had arranged wedding block of 20 rooms through hotel. We were told by Kevin that bridal party could extend their stay to add Thursday night through the block, however when bridesmaid tried to do so, she said hotel did not cooperate and she booked a different hotel instead. Many of our booked rooms were not ready by hotel's check in time of 3 pm. Room and bathroom very small. Hotel was full during our stay; many long waits and delays with 4 elevators available.

Cons: 1) Room was extremely small and uncomfortable. 2) AC Fan cycled on and off every 15 seconds or so keeping me awake during most of my first night there. I reported this to the front desk and asked that it be fixed, but was not. I had to turn off the AC the next two nights in order to sleep. 3) We had booked several rooms for a wedding party. Only 1 was available for check in at the advertised check in time. 4) Only 4 elevators for a 25 story building made getting from floor to floor very difficult. For example: getting coffee and ice (each available at only 1 location in whole hotel) took an unacceptably long time due to long elevator waits. 5) Staff was not very helpful. One of our guests left an item in another room. I had to follow up with lost and found 3 times before I was able to get it back. 6) in short...while I've stayed in many hotels in my life, this is one of the worst experiences I have had. Next time I will stay in a Red Roof or similar....my experiences there have been much better. This was certainly the poorest "value for dollar" that I've ever experienced.

Cons: Hotel need a pool

Cons: $50 for valet parking. Still not sure where they parked the car....

Cons: Room was a tad cold this time but only because it's winter and the room was on the outside facing wall of the hotel. I'd recommend an extra blanket if you're street facing with a few windows.

Cons: Our room was not ready until 45 minutes after the check time. The bed was not comfortable.

Cons: Coffee machine was initially delivered with only decaf coffee and black tea K-cups. Manager on duty stated that hotel had run out of regular coffee. Luckily, some was found and delivered shortly thereafter.

Cons: No complaints!

Cons: Very disappointing deluxe room

Cons: I got to Philly early but there wasn't an available room until the usual check in time, 3:00.

Cons: 18% gratuity and 5$ service charge placed on the food service is a bit excessive. The lady (who was so sweet) brought the tray into our room and had me sign a receipt that had a tip option on it. Just mad it a little uncomfortable. It didn't take away how amazing the food was though!

Cons: No free wifi (pretty oldfashioned) No parking, 48 $ for one day valet was pretty expensive.

Cons: No business center (but front desk was helpful)

Cons: Room wasn’t ready 30 minutes after check in time. Bar credit was supposed to be applied but wasn’t until I inquired.

Cons: Having the room right next to another and being able to hear entire conversations... That was odd.

Cons: smelled bad, like smoke.

Cons: Expensive, not as many amenities as other hotels up the street

Cons: No rooms available at 3:00 check in. The desk clerk said he would call when a room is ready but he never called. The maid was the nicest hotel employee. The staff said they have self parking but that is not true, it is just side door valet parking.

Cons: This stay (our 4th, but first since it's no longer a radisson) we encountered a MAJOR problem at 4am, and with two young children to be displayed in the middle of the night without our belongings was awful. The night staff and cleaning staff were great but the manager on duty was unbelievably awful, as if we inconvenienced her when her shift started at 8 -- 4 hours after we started dealing with the issue. Instead of commiserating with awful circumstances and asking how we could be helped to be comforble, she mostly left us to or own devices to figure out clothing, food, and basics for two little children who'd been up all night, and had to be pressured to provide basic information about a plan for us to be able to leave. Unreal.

Cons: Better communication between the doorman and bell staff. Fd and valets were very pleasant. Seems the hotel missed the basics of check in and had ample time for the Fd to pass on guest last name from team member to team member. Missed making a good stay to a great stay, it just felt like everyone was just going through the motions. I cannot remember anyone's name as they did not use their name or ours. Doorman older white haired was very rushed and had several people calling on him. He seems like a seasoned veteran, but why is he assigned/called from the FD to come from the front drive, pull stored luggage out inside, then we had to request a bellman who showed up a few minutes later to add the luggage to a bell cart and then take me upstairs doesn't make much sense operationally. No eye contact or name recognition he some how dropped off my bags without even stopping (doorman). At the time (slow time) several front desk employees could have done this task, passed on any tip, put the luggage on the cart and let us know the bellman would be right up so we could relax. Bellman was very nice when we arrived, he had nothing to keep the door open so I held the door, could have been a good time to go over the room options or thermostat as it was very cold in the room and outside.

Cons: Safety: We checked in with several couples. One couple opened the door to their room after checking in and heard the TV on and saw someone's work boots on the floor by the bathroom. The hotel clerk had given them the keys to someone else's occupied room! The next morning, someone opened the door to my husband's and my room while I was sleeping. I called out my husband's name and the person closed the door. My husband ran out of the bathroom and checked the hall, but no one was there. Thank goodness we had closed the extra security slider so they could only open the door about an inch. Otherwise, who knows what would have happened. After that, we were anxious the whole morning until checkout. Thank goodness our stay was only one night.

Cons: I did not like how my room seemed like no one even checked it. The light switches coming into the room were not connected to anything, the smoke detector was dangling from its wires. The outlet next to the bed wasn't even connected to the wall so when I went to pull out my charger I pulled out the outlet as well. The heater in the bathroom also looked old, and stained. And the bed sheets had rips in them. The the amount of money that I spent on that one person room, I would have expected that it would have been a little better looked after.

Cons: The wait time at the desk, the cigar smell in the lobby.

Cons: A little dated and the front desk is a little all over place

Cons: Room did not get cleaned one day.

Cons: Rooms could use some cosmetic touch ups.

Cons: They didn't have my reservation and they charged me $281 in addition to the $206 I paid to getaroom. I explained that and showed my reservation to the desk clerks when I arrived and when I left and the t have still not removed the extra charge.

Cons: Didnt like the square shallow sink in the bathroom. Looks great but not functional or user friendly at all

Cons: We had 15 rooms for my daughters wedding. Our room at check in had a dirty coffee cup and used toothbrush at the sink. We had the room re cleaned but imagine how I felt as mother of the bride when 3 others were talking about their dirty room at the rehearsal dinner! The worst room was a aunt who's bed was made with dirty sheets, tv on, trash on floor and dirty bath. Gross

Cons: Like most urban hotels, the walls were thin. I was able to hear the music being played in the rooms next to mine. Thankfully, this was early in the evening.

Cons: Racist white staff.

Cons: We arrived at 7 pm and rooms was not cleaned and ready. Had to wait to get a room for 20 min.

Cons: There were some crumbs in my room floor. But other than that he room was great.

Cons: Nothing

Cons: No real room service. Showers not great.