Hotels near Philadelphia Airport

Hotels near Philadelphia Airport

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Philadelphia (PHL) - Philadelphia, PA, United States
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Best hotels near Philadelphia Airport

Cleanliness
9.6
Comfort
9.4
Facilities
10.0
Location
9.1
Overall
10.0
Overall 9.5 Excellent
Based on 85 reviews
Cleanliness
9.6
Comfort
9.4
Facilities
10.0
Location
9.1
Overall
10.0
Cleanliness
9.6
Comfort
8.9
Location
8.8
Services
9.0
Staff
9.9
Cleanliness
9.5
Comfort
9.5
Location
9.4
Services
9.5
Staff
9.8
Cleanliness
9.3
Comfort
9.3
Location
8.2
Services
8.6
Staff
9.6
Cleanliness
10.0
Comfort
9.7
Facilities
10.0
Location
9.3
Overall
10.0
Cleanliness
9.4
Comfort
9.6
Location
9.2
Services
9.2
Staff
9.8

Mediocre 3.0
Pros: The staff were polite and pleasant.
Cons: The facility was shabby and very run down. It needs major work, repair and refurbishing inside and out. The grounds were in poor condition. The neighborhood was seedy.
Excellent 10.0
Pros: This place was so over the top charming. The family who manages it was sweet and very considerate. The breakfast was delicious and specially prepared for us and accounted for our dietary restrictions.
Cons: no fridge in room, but probably could have asked them to use the one downstairs.
Excellent 10.0
Pros: quaint Victorian home filled with beautiful antiques. very friendly owner and staff. very comfortable room.
Excellent 9.0
Pros: House and location are great, beautifully furnished, Cesar the host was outstanding. My husband has some heart issues so we were a bit dismayed to find our room was on the third floor (we had previously requested lowest floor possible), This was not management's fault, we didn't realize it was Final Four basketball weekend and they were fully booked. But Cesar was able to switch us to a different room on the third floor that had a walk-in shower instead of a tub to make it easier for my husband, which we greatly appreciated, and he was always there to help with our bags and give us information about the history of the house, and transportation to downtown. And the breakfast was superb.
Cons: Only 2 minor things: Wish there had been two chairs in the room instead of one. And although there was a thermostat control and Cesar showed us how to use it, the room never got quite as warm as we would have liked.
Excellent 10.0
Pros: We unfortunately did not get down in time for breakfast, but the staff was more than gracious enough to still offer a full and wonderful breakfast after the scheduled time. We did have the opportunity of eating some of the breakfast before departing, and it was more than splendid.
Cons: There is absolutely nothing to negatively say about this wonderful establishment. It exceeded expectations immensely.
Excellent 10.0
Pros: Yes it is trully an excceptional place in regards of age and how wonderfully it has been kept. Trully spectacular house and facilities. Staff is very great and willing to help with all! Breakfast was top!
Cons: Since the house was old there were very lots of noice comming from radiotors , bathrooms, it was hard to rest ....
Excellent 10.0
Pros: Location, and home-like feel.
Excellent 10.0
Pros: The antiquity was amazing
Cons: Ceasar was incredible
Excellent 10.0
Pros: The hospitality and breakfast was great, as is the decor.
Cons: The shower is a little rustic (The Egan Room) but plenty of hot water.
Excellent 10.0
Pros: Everything!I really enjoyed the evenings on the veranda with a nice drink!or the breakfast in the morning at the big table where you can talk to the other guests!
Cons: Nothing!everthing was perfect!
Excellent 10.0
Pros: The breakfast was to die for. Something different every day, from Eggs Benedict to eggs and mushrooms, and always delicious. The house itself was charming, and the owners were very friendly and accommodating. Also ideally located for the University of Pennsylvania, which was where I needed to be. I really enjoyed it, and would definitely stay there again.
Cons: It's a house, so the doors aren't necessarily the greatest at blocking out sound. There was a noticeable gap at the bottom of my door, and I could easily hear anyone in the hallway. It didn't bother me, and no one was loud late, but it could be a problem if you're very susceptible to noise. Also, some people might not be comfortable with walking back alone from the university area at night: it's about a mile and tends to be pretty quiet, passing the edge of a cemetery and a park. I have no reason to think it's unsafe, but if such things make you nervous, be aware.
The Gables Bed and Breakfast Philadelphia - Philadelphia
Rated no. 1
9.5
Excellent 9.5
Based on 85 reviews
Details
Reviews
₹ 21,915

Cleanliness
9.3
Comfort
9.3
Facilities
9.7
Location
9.0
Overall
10.0
Overall 8.9 Excellent
Based on 473 reviews
Cleanliness
9.3
Comfort
9.3
Facilities
9.7
Location
9.0
Overall
10.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
10.0
Comfort
10.0
Facilities
8.0
Location
10.0
Overall
10.0
Cleanliness
9.2
Comfort
9.2
Location
9.0
Services
9.1
Staff
9.2
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.3
Comfort
9.3
Location
9.0
Services
9.1
Staff
9.0
Cleanliness
9.5
Comfort
9.7
Facilities
10.0
Location
9.1
Services
9.2
Cleanliness
9.6
Comfort
9.4
Facilities
10.0
Location
9.2
Overall
10.0
Cleanliness
9.3
Comfort
9.1
Location
9.0
Services
8.9
Staff
8.7

Excellent 10.0
Pros: Food was delicious
Cons: Pay to park
Good 6.0
Pros: Restaurant on site and location in relation to wells fargo center.
Cons: The TV kept turning off every few minutes and we couldn't figure out how to keep it on. The pillows were uncomfortable. Parking is $20 per day and the pass to get out didn't work for us and another car so we got stuck in the lot until we could get help.
Excellent 10.0
Pros: Location was excellent
Cons: Nothing
Okay 5.0
Pros: Close to the complex
Cons: The person who checked us in. He needs more people skills and how to be patient. Also, parking should be free
Excellent 10.0
Pros: Price and location
Cons: Parking fee
Excellent 9.0
Pros: Beautiful, clean, modern and pet friendly, with great amenities.
Cons: Wish they had a free shuttle to and from the Wells Fargo Center. Also the pet fee is crazy high. Aloft charges $0, and so does Kimpton. Why $50?? That is a rip off, especially for those who have small non shedding pets who do no damage.
Excellent 9.0
Pros: The room and location were perfect. Clean, bright, well maintained property is much appreciated.
Cons: The front desk staff could have been more pleasant and welcoming
Excellent 10.0
Pros: Pristine hotel with true ratings reflected in reviews. No gimmicks. The property is underrated
Cons: It is in the Navy Yard. Not a convenient location for someone to stay if they want to be closer to the airport. Also construction and road blocks could make it even more challenging. Please don't charge $20 for parking. Remove the sign. It's demeaning.
Excellent 9.0
Pros: The rooms
Poor 1.0
Cons: ROACH in the bathroom. Noisy UV light contraption that is apparently not safe to look at left in the room prior to our arrival. TV remote didn’t work, bathroom didn’t have a fan, room was at the end of a very long hallway acr
Good 7.0
Pros: The room was very clean.
Cons: Charged $25 for parking and was not told about a parking fee at check-in.
Excellent 10.0
Pros: Clean, location
Excellent 9.0
Pros: Very Clean & location!
Excellent 10.0
Pros: The hotel was exceptionally clean and the front desk staff were welcoming and helpful.
Cons: Finding the hotel in the Navy yard was a little confusing but the hotel was great!
Okay 5.0
Pros: That it was clean an the bed is nice did not want to get out the bed
Cons: what i did not like is im in room 415 with my girl an my 8yr old son an a group of people were use there key to unlock my door thank god i was standing next to the door nobdy should have been able to come in our room with there key so i will not be stayin
Excellent 10.0
Pros: Very clean
Cons: Restaurant was not open
Excellent 10.0
Stayed here for a concert and check in was fast, employee checking us in was so helpful and nice! Room was immaculate and the bathroom was spotless! Loved the Paul Mitchell products that a refilled in the shower!
Excellent 10.0
Pros: Friendly staff with a super clean and comfortable room. Perfect place to stay for sports games.
Excellent 10.0
Pros: Entire environment of the hotel. Things seem to be placed where they "naturally" should be
Cons: No early check in.
Courtyard Philadelphia South at The Navy Yard - Philadelphia
Rated no. 2
8.9
Excellent 8.9
Based on 473 reviews
Details
Reviews
₹ 21,528

Cleanliness
9.0
Comfort
9.0
Location
8.6
Services
8.9
Staff
9.0
Overall 8.8 Excellent
Based on 137 reviews
Cleanliness
9.0
Comfort
9.0
Location
8.6
Services
8.9
Staff
9.0
Cleanliness
8.7
Comfort
8.9
Location
8.2
Services
8.7
Staff
9.2
Cleanliness
9.1
Comfort
8.9
Location
8.7
Services
9.1
Staff
8.5
Cleanliness
9.5
Comfort
9.5
Location
9.1
Services
9.5
Staff
9.2
Cleanliness
9.3
Comfort
9.3
Location
9.0
Services
8.9
Staff
9.6
Cleanliness
9.4
Comfort
9.2
Location
8.3
Services
8.3
Staff
9.2

Good 6.0
Pros: The room was really nice.
Cons: There was too much traffic by the hotel. The front desk staff were not pleasant at all.
Excellent 9.0
Pros: Kitchen, sofa bed for guests, location.
Cons: Norhing
Excellent 10.0
Pros: Everything was outstanding…the pool, great breakfast, great clean suite.
Cons: pricey for the location which was the middle of nowhere
Good 7.0
Pros: Breakfast could have been a little more. Location somewhat isolated but ok
Cons: Pool was dirty. Sofa bed had not been cleaned
Excellent 10.0
Pros: good breakfast and clean room
Cons: price is very high though
Excellent 8.0
Pros: Bathroom clean good
Excellent 10.0
Pros: Very nice breakfast and staff
Poor 1.0
Pros: Location
Cons: WORST HOTEL EXPERIENCE EVER !! ROOM WAS DIRTY!! HOUSEKEEPING LAZY !! FRONT DESK HAS THE WORST SERVICE EVER !! I WILL NEVER BOOK HERE AGAIN!!
Poor 1.0
Pros: Nothing
Cons: Dirty hotel , lazy cleaning staff , bad customer service,
Excellent 8.0
Pros: The hotel, room and shuttle was clean and nice staff.
Cons: Breakfast was terrible.
Mediocre 2.0
Pros: Location
Cons: The toilet was broke the first night
Excellent 10.0
Pros: Good breakfast
Good 7.0
Pros: Close to the airport and easy to get into the center of Philadelphia for business meetings.
Cons: The availability of food/beverage is terrible.
Excellent 9.0
Pros: larger room with everything we needed for our stay
Residence Inn by Marriott Philadelphia Airport - Philadelphia
Rated no. 3
8.8
Excellent 8.8
Based on 137 reviews
Details
Reviews
₹ 27,103

Cleanliness
8.7
Comfort
8.8
Facilities
8.3
Location
9.1
Overall
8.5
Overall 8.3 Excellent
Based on 1,164 reviews
Cleanliness
8.7
Comfort
8.8
Facilities
8.3
Location
9.1
Overall
8.5
Cleanliness
9.5
Comfort
9.5
Facilities
9.5
Location
9.5
Overall
9.3
Cleanliness
9.3
Comfort
8.6
Facilities
8.6
Location
8.6
Overall
8.6
Cleanliness
8.6
Comfort
8.7
Location
9.1
Services
8.4
Staff
8.9
Cleanliness
10.0
Comfort
10.0
Facilities
9.0
Location
10.0
Overall
9.0
Cleanliness
8.8
Comfort
8.4
Facilities
6.4
Location
9.2
Overall
7.6
Cleanliness
8.9
Comfort
8.9
Location
9.2
Services
8.7
Staff
8.9
Cleanliness
8.5
Comfort
8.4
Facilities
8.0
Location
8.6
Services
8.0
Cleanliness
8.8
Comfort
8.8
Facilities
8.5
Location
9.2
Overall
8.5
Cleanliness
8.6
Comfort
8.7
Location
9.2
Services
8.4
Staff
8.8

Good 6.0
Pros: staff
Cons: parking
Excellent 9.0
Pros: Location, location location!
Excellent 10.0
Pros: Great customer service. Everyone was so helpful. The room was clean and comfortable and quiet. This is a perfect place to stay if at the airport, literally a 3inute walk to security. Easy access to downtown Philly, just a train ride away to get lunch or to shop..
Cons: It was a little pricey but worth the stay.
Excellent 9.0
Pros: Helpful staff. Quiet comfortable room.
Cons: Cost
Excellent 9.0
Pros: It was clean and it was at the airport and it had a restaurant.
Cons: The parking lot.
Excellent 10.0
Pros: Big clean and convenient
Cons: No
Excellent 9.0
Pros: Close to airport
Cons: Nope
Good 7.0
Pros: Convenience to airport
Cons: Hot water did not work in sink, TV had a dead vertical line through it, WiFi is members only or $15 a day.
Good 7.0
Pros: Location to the airport.
Cons: We were not told that you must ask for housekeeping services..they only come in every 3 days. We were there 2 days. They did bring up fresh towels when asked. This Marriot did not have shower chairs. The Marriot in Ithaca did. We now know we must ask qu
Good 6.0
Pros: If you're looking for something close to the airport, you can't get closer than this hotel. The folks working check-in also were very nice as was the staff at the restaurant.
Cons: A 4-star hotel doesn't offer USB ports? When I needed to buy a charger head from the gift shop the woman working there was not only unsympathetic to the $35 charge, she gloated how the hotel had me because we were on an island being so far from town.
Good 7.0
Pros: Location to the PHL airport.
Cons: The restaurant and bar closed early. We were initially told that they did not accept airline food vouchers.
Excellent 10.0
Pros: So close to the airport, we could walk with no problem
Cons: No
Good 7.0
Pros: Nice staff, lovely people, they aimed to help and were pleasant and hardworking. Comfy bed too!
Cons: Not COVID ready, hand sanitizer empty in every location, inadequate cleaning in common spaces and rooms. Room was dated with rust in bath. Extremely limited menu and Starbucks in the gift shop sold coffee only - no breakfast to go - at an airport hotelÂ
Excellent 9.0
Pros: At the airport, for an early morning flight. Hotel employee at the front desk was extremely helpful.
Cons: I was on crutches and had to hobble with luggage two terminals over.
Excellent 10.0
Pros: The front desk allowed me to stay till 3pm since Spirit Airlines cancelled my flight and offered no room or flight to get back home. This Marriott was so awesome to me.
Cons: No
Mediocre 2.0
Pros: I am an elite platinum member of Marriott. There was no lounge for us and no alternative. Bad! Staff was nice but not able to help. Room was dirty. Gross dirty.
Okay 5.0
Pros: It was as I expected!
Cons: There was no one (concierge) available to ask questions of; the front desk was too busy.
Excellent 8.0
Pros: Room service
Cons: Not at all
Excellent 9.0
Pros: Easy access to PHL
Excellent 10.0
Pros: Location to the Airport
Cons: no
Excellent 9.0
Pros: convenience to my customer and it has an excellent fitness center
Okay 5.0
Pros: I liked that the hotel was in walking distance of the airport.
Cons: The room was small but clean. I did not like that there were so few options for dinner. They did not have any gluten-free options. I feel like a hotel of this size that is more costly should offer a complementary coffee. And a breakfast
Okay 4.0
Pros: Location
Cons: Passive aggressive guy at the front desk. My room was paid for online and without even hearing me out or verbally responding he points to the sign for the $50 deposit. Which I was aware of. Instead I walked away with 2-185.66 charges & I'm not going back
Good 6.0
Pros: Connected to the airport
Cons: I am not difficult about food, but the room service food was DISGUSTING and very overpriced
Good 7.0
Pros: Excellent proximity to the airport, overall a clean hotel.
Cons: Not really sure if they are doing anything to respond to COVID? Would have liked some reassurance in the room as I have experienced at other hotels.
Good 6.8
Pros: Close to airport. Great rate b/c of covid. Beds were quite comfortable.
Cons: Bathroom sink would not drain upon arrival. I called the front desk and was put on terminal hold, even though the hotel was practically empty. Finally fixed the problem my self by climbing under the sink. The front desk never called back. Signage in room to talk about how/when the room was last cleaned/disinfected would have been helpful.
Good 6.0
Pros: walking distance to the airport
Mediocre 2.0
Pros: Location
Cons: Did not have the reserved room type available at check in. Told at check in that they did not have a hotel shuttle, when the website said they did. There was actually one sitting in front when we checked out.
Okay 5.0
Pros: Beds were comfortable
Cons: Nothing was said about Covid restrictions as far as cleaning our rooms
Mediocre 3.0
Cons: Rooms were small , and had to pay $25 parking
Good 7.0
Pros: The rooms are very clean and updated. TV is a great size as well. Very comfortable overall.
Cons: We were not notified until we arrived that the hotel's parking garage was closed for construction. We had a lot to carry and walking from the next garage over was an issue. Prior notice would have been helpful.
Good 7.0
Cons: Parking fee - other nearby hotels don’t charge for parking Staff lady in the gift shop was rude!
Excellent 10.0
We always stay here because it is very close to the airport.
Mediocre 3.0
Pros: Starbucks and the gift shop
Cons: Location. Uber/Lyft could never find the hotel; they kept going to the airport terminals. Parking garage.
Excellent 10.0
Pros: Clean, comfortable beds and pillows, Smart TV with access to my Netflix, spacious bathroom. Great food and service at restaurant.
Cons: Hair dryer was kind of old and didn't dry efficiently, no free WiFi, $$$ parking, not enough bath towels in room.
Good 6.2
Pros: Located at airport, easy train ride to city. Staff is always pleasant.
Cons: Hotel starting to show its age, room smelled damp, restaurant food not hot.
Excellent 10.0
Pros: Every staff person was friendly, helpful, and knowledgeable. Location was within walking distance of airport terminal.
Excellent 10.0
Pros: Location No problems
Cons: $4.50 for a bottle of water
Excellent 10.0
Pros: The room was very nice. The bed was super comfortable. The walkway to the airport was a great convenience. I wish all airports had a attached Hotel like this one. The price was ok. Paying a little bit more was worth it. I would definitely stay there again.
Excellent 8.0
Cons: There was absolutely no water pressure in the shower; made the quick shower in the morning not so quick (or wakening)
Good 6.5
Pros: The rooms were clean and quiet. Comfortable bedding, lots of towels, good water pressure, good lighting.
Cons: No free Wi-Fi!! Quite expensive compared to other local options. Am I really paying a $80 dollar premium just to be able to walk to the hotel through the terminal? They also had no guide to the hotel amenities in the room, so I had no idea if there was a vending machine without going around the floor to look for it.
Excellent 10.0
Pros: Very nice facility with a clean, well-appointed room. Friendly staff who readily accommodated my toddler. Obviously the most convenient access to the airport. A great value for the rate.
Cons: Additional charge for Wi-Fi. Its 2014!
Excellent 10.0
Pros: Very convienit from the airport ! 1st time traveler to Philly airport and was able to find the hotel with no problem. Because of flight delays I arrived in the middle of the night. The front desk staff went out of their way to get me settled in my room. My room was clean and the bed was wonderful !
Cons: No complaints !!
Philadelphia Airport Marriott - Philadelphia
Rated no. 4
8.3
Excellent 8.3
Based on 1,164 reviews
Details
Reviews
₹ 22,457

Cleanliness
8.1
Comfort
8.2
Facilities
7.4
Food
10.0
Location
8.5
Overall 7.7 Good
Based on 728 reviews
Cleanliness
8.1
Comfort
8.2
Facilities
7.4
Food
10.0
Location
8.5
Cleanliness
2.0
Comfort
2.0
Facilities
2.0
Location
2.0
Overall
2.0
Cleanliness
8.0
Comfort
8.0
Location
8.3
Services
7.7
Staff
7.8
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
8.4
Comfort
8.5
Facilities
9.2
Food
10.0
Location
9.2
Cleanliness
8.4
Comfort
8.6
Location
8.6
Overall
10.0
Services
8.1
Cleanliness
7.5
Comfort
7.6
Facilities
2.0
Location
7.9
Overall
2.0
Cleanliness
7.9
Comfort
7.9
Facilities
8.0
Location
8.5
Overall
7.0
Cleanliness
7.4
Comfort
7.5
Location
8.4
Services
7.3
Staff
7.9

Good 7.0
Pros: Convenient
Cons: Half of the hotel is undergoing renovation
Okay 4.0
Pros: Location.
Cons: The 50% is under renovation work. The maintenance of room is a bit abandoned.
Excellent 10.0
Pros: Didn't have breakfast.
Excellent 9.0
Pros: Room and lobby were beautiful.
Cons: Construction was happening in half of the hotel. Was no complementary breakfast. Location was hectic.
Poor 1.0
Pros: terrible place good food
Cons: the property was terrible I couldn’t even see the hotel because I was wrapped in a plastic bag the whole time I was there everything was falling apart they put me in a room with no proper ac I was charged 200 plus dollars to walk out my room to what looked like my whole side wrapped in a a condom
Poor 1.0
Pros: food was good
Cons: the property was terrible I couldn’t even see the hotel because I was wrapped in a plastic bag the whole time I was there everything was falling apart they put me in a room with no proper ac I was charged 200 plus dollars to walk out my room to what looked like my whole side wrapped in a a condom terrible
Excellent 9.0
Pros: I kike the room setup. The suite concept is a better "feel". The room was very clean. The staff was helpful.
Cons: I don't like being charged for parking. I In the room, the AC unit was making a disturbing sound. Fortunately, there is a door to the bedroom that helped to muffle the sound.
Excellent 10.0
Pros: Friendliness of staff. Shuttle every 20 min to airport. Wonderful restaurant. All needs met in a timely manner.
Excellent 9.6
You won’t regret booking your stay here. It was an awesome experience.
Excellent 10.0
Pros: Great clean room & helpful staff
Excellent 8.0
Pros: Very clean and spacious
Cons: Nothing to complain about
Good 7.0
Pros: Location
Cons: The cold air blew right on the beds so it would wake me up when the air went on. The air was hard to regulate.
Excellent 9.0
Pros: Great choice
Okay 5.0
Pros: Location is close to airport.
Cons: Airport shuttle was not labeled. Frame of luggage cart was broken and coming apart. Office chair in room 236 was severely broken. Heat in the room didn¿t work. Sink stopper is broken. Toilet paper holder broken. Various electrical outlets didnÂ
Excellent 10.0
Pros: Nice room. Convenient location.
Excellent 8.0
Pros: Great location
Cons: I had stayed 3 nights the room was NOT cleaned. They only clean room n changed linens and towels if you stay 5days in hotel. Was not advised of this after I paid over $--- per night. Disappointing.
Excellent 9.0
Pros: The location to the airport and how clean the hotel was. Had dinner in the restaurant. The food was great and  (our server/bartender) was wonderful. Great service in the restaurant.
Cons: Had to wait about a hour for our room after the 4 pm check-in time. I was not happy to be told that "the airlines trump anyone trying to check in. They get 1st priority."
Good 7.0
Pros: King size bed in the suite. Very clean & close to the aeropuerto!
Cons: God-damned front desk never answered the phone.
Poor 1.0
Pros: The hotel was bad
Cons: The Ac was dirty
Good 6.0
Pros: The size of the rooms.
Cons: Poor up keep of the hotel , the first was bad, the second room was good. I started stay at this hotel 30 ago under different names.
Okay 5.0
Pros: Location to city, airport and interstate
Cons: I was there for 5 days and did not receive any fresh towels had to go and purchase towels from a local store. And when I complained about the towel situation I received one towel that was Dirty and still had stains on it..
Excellent 9.0
Pros: Location, Price and parking.
Cons: No
Mediocre 3.0
Pros: Bathroom was ok
Cons: My room looked like a motel yellow lighting bed in the living room elevators was stupid food was nasty and over priced bar sucks had no liquor.
Poor 1.0
Pros: The space in the rooms
Cons: I had to call downstairs several times for towels and sheets for the bed.
Good 6.0
Pros: Friendly staff
Cons: Room was run down. No amenities.
Excellent 8.0
Pros: The suite
Cons: The pool being closed.
Poor 1.0
Pros: I was told when i got there I could not pay cash for the room. Then I was told by the desk staff to go get a 200 dollar visa gift card to pay for the room on that card. So I got the card went back to get the room and I still could get the room!
Cons: Everything
Okay 4.0
Pros: That I slept good.
Cons: Was told shuttle would arrive in 20 min. and was waiting over 45. Dining room was closed @ 11 PM a limitted menu for an hour. Breakfast was NOT included,was overpriced. 1 waitress no menu offered.
Poor 1.0
Pros: Nothing worst hotel ever
Cons: Everything worst hotel will not recommend or stay again
Good 7.0
Pros: Location to the airport
Cons: Two random socks were in the corner of the room when we got there. Also costs $14 to park here. Seems a little over the top for the less than 12 hours I was here before my flight
Okay 5.0
Pros: The view
Cons: My ceiling leak all night when they had finally addressed it they didnt even clean up the plaster and water that was in my room that was extremely shocking to me. My door card to enter my room work 30% of the time. So as you can see i was pretty frustrate
Mediocre 2.0
Pros: The room and hotel are bueaiful. The pool is a bit small but good.
Cons: Staff is horrible not friendly or kind at all. Expensive for the poor quality of customer service.
Good 7.0
Pros: The staff was very friendly and helpful, especially in the restaurant. Dinner and breakfast were very good.
Cons: The first room we were in had a tick under the blanket, and the blanket was dirty. We were moved to a different room, and it was much cleaner.
Mediocre 3.0
Pros: Location
Cons: Room was so dirty! So gross
Okay 5.0
Cons: No free WiFi
Okay 5.0
Pros: The set up and size of the room was perfect for me and my family. My kids enjoyed the indoor pool.
Cons: The bathroom wasnt clean. There was very limited parking.
Okay 5.0
Pros: Location
Cons: Swimming pool cold, didn’t have the room I requested and no towels or wash cloths for the guest.
Mediocre 3.0
Pros: Just location
Cons: Room was dirty. Quilt/comforter were smelling. Bed was horrible. No exhaust fan in washroom. My daughter has to sleep on sofa because bed was very uncomfortable. Gave printout for boarding pass and printer was broken. Staff was less helpful
Okay 4.0
Pros: The description of this hotel said there was a hot tub and free internet. However there is no hot tub and they charge for Internet access. I think the description is misleading.
Cons: No hot tub and pay for internet.
Good 7.0
Pros: Space in the room
Cons: Paying for internet is really nickle and dimeing travelers. Better to include it in price.
Mediocre 3.0
Pros: The room had a nice layout.
Cons: A vent was blowing cold air in the room; I had to block it with a pillow. The pool room was COLD and the pool water was dirty.
Good 7.0
Pros: location was great. The rooms were spacious and nicely isolated. Bed and pillows were extremely comfortable.
Cons: We stayed for two nights and did not get any house cleaning. We were a family of five! It was very upsetting because we put all of the towels on the floor and the trash was all full. Plus, there was only one trash can in the entire suite.
Excellent 10.0
it was great just wish they had a hot tub and laundry room
Poor 1.0
Cons: Mainly staff! Could've been way less rude!
Good 7.0
Pros: The staff from check in to bar/restaurant to check out staff were extremely kind and friendly. The staff in the hospitality suite were awful both evening and breakfast. not attentive. full/overflowing waste cans.
Cons: Filthy hotel. The fingerprints throughout the entire elevator, door all over and all windows. Every trash can I saw was over flowing and had things sitting on the floor. Bathroom was full of hair, diff straight, curly floor, tub, toilet DISGUSTING.
Okay 4.0
Pros: Bed was great, suite layout afforded relative privacy.
Cons: No tub faucet-- it was literally laying on the tub edge next to an open ended pipe. Someone obviously saw this and just didn't care. Old towel hung on the back of the door. A hairy centipede of some sort in the bathroom. Quality FAR below star rating.
Okay 4.0
Pros: Price
Cons: Pool and surrounding areas were dirty. Room had things broken such as the refrigerator door that fell off.
Poor 1.0
Cons: Was charged $20 for small bow of cereal and milk which is not acceptable
Okay 4.8
Pros: Bed was clean and comfortable
Cons: Room and general facilities were not well maintained, dirty, or even non functioning.
Excellent 8.0
Pros: Location
Cons: Parking
Excellent 10.0
Pros: Good
Cons: No much to eat
Okay 5.3
Pros: The location and lobby
Cons: You could here other people talking in other rooms, and out room had a huge crack in the wall that someone looks like they punched through. We also had to pay to park overnight in a gated lot.
Sheraton Suites Philadelphia Airport - Philadelphia
Rated no. 5
7.7
Good 7.7
Based on 728 reviews
Details
Reviews
₹ 15,875

Cleanliness
8.0
Comfort
8.2
Facilities
7.3
Location
8.3
Overall
7.1
Overall 7.5 Good
Based on 913 reviews
Cleanliness
8.0
Comfort
8.2
Facilities
7.3
Location
8.3
Overall
7.1
Cleanliness
8.0
Comfort
7.0
Facilities
8.0
Location
9.0
Overall
8.0
Cleanliness
7.6
Comfort
7.9
Location
8.0
Services
7.3
Staff
7.9
Cleanliness
8.2
Comfort
6.6
Facilities
7.2
Location
7.6
Overall
7.0
Cleanliness
8.1
Comfort
8.3
Location
8.4
Services
7.9
Staff
8.3
Cleanliness
7.9
Comfort
8.1
Facilities
8.0
Location
8.3
Overall
8.0
Cleanliness
8.2
Comfort
8.2
Facilities
7.2
Location
8.5
Overall
7.0
Cleanliness
7.7
Comfort
7.8
Location
8.2
Services
7.6
Staff
8.0

Excellent 10.0
Pros: Room was good quality I will come back
Cons: That the pool was close
Poor 1.0
Cons: They have charged me twice for the same room, once from booking.com and another time I paid at the hotel check in.
Okay 4.0
Pros: rooms were Large & King Bed was nice. The sheets seemed clean and fresh as did the pillows. The room had large windows & lots of lighting options. The shower was also very large. The shower had Shampoo, Condit, & Bodywash. In-room Coffee Pot & dorm fridge
Cons: The indoor POOL was closed for the season. The bar and Snack area were Cash ONLY. The Pool table has seen better days. check-in staff was rude and unhelpful when they messed up the checking process. The hotel lobby and Room rugs could use a deep clean
Poor 1.0
Pros: I can not answer this question because even though I received an email & checked in via email, once I arrived I was told that in all actuality I did NOT check in and was sent across the street to the sister hotel. I was told Aloft had issues with rooms.
Cons: Once I arrived to the sister hotel, I was given the option of two double beds or a queen. I initially booked a king room. By this time it was after midnight, I had worked a 12hr shift, drove an additional 6 hrs and I was over the whole process.
Excellent 10.0
Pros: it was clean and the staff were really nice.
Cons: I would’ve loved a microwave in the room, but other than that it was amazing.
Poor 1.0
Pros: Location to airport
Cons: Hidden costs
Excellent 10.0
Pros: The whole process was great the morning customer service rep  is fantastic
Cons: No
Excellent 8.0
Pros: Clean, nice design, good location, good price, 24 hour shuttle to airport
Cons: The "eatery" was disappointing
Poor 1.0
Cons: Multiple instances of calling the hotel and never receiving an answer; phone just rang and rang. When was able to reach someone, was told conflicting information from various staff members. This included late arrival information and airport shuttle info
Excellent 10.0
Pros: Location
Cons: The 250$ hold on credit card
Excellent 10.0
Pros: The Front Desk Clerk was so professional and Courteous.
Cons: None
Okay 5.0
Pros: It was cute or whatever
Cons: The damn pool is closed
Mediocre 3.0
Cons: After paying the initial fee for the hotel room, I had to pay an additional $250 for incidental charges, which is fine. But, after check out I was supposed to have that charge reversed and returned to my bank account. They did not return it
Poor 1.0
Pros: Nothing. The room was ok. The staff was horrible. Location is ok but if they never answer the phone then you have to pay a taxi to get there. Worst night ever of travel I've had.
Cons: Yes, they never answered the phone so I had to take a taxi to the hotel instead of the shuttle. Then when I get there they don't have the room that I book o er three weeks ago. To make it even worse I called the hotel on my layover and let them know the p
Okay 4.0
Cons: The hotel overall has a terrible smell in the hallways of the room floors. Bedding was not clean.
Excellent 9.0
Pros: Front desk staff very helpful
Mediocre 3.0
Pros: Close to the airport
Cons: The cleanliness
Excellent 10.0
Pros: My wife enjoyed the free pool table and lounge / bar area as well as the spacious room. The staff were also very friend and help as well.
Cons: The only thing I did not like was that on the one side of this hotel is facing a highway and I think that the hotel should look at options to help dampen and reduce the noise. I found it difficult to sleep when your hearing a race track outside
Okay 4.0
Pros: Location
Cons: Lost power around 10:30 pm and never found out y and was out for awhile
Excellent 10.0
Pros: The location
Cons: No
Poor 1.0
Pros: Not a thing Had to come there for a funeral and had stayed in this chain before. Nothing near the quality of the place in different cities
Cons: Filthy, Marijuana smoke smell everywhere, and very noisy in hall ways until daylight. Called front desk and nothing changed. Front desk clerks are unfriendly and rude. This pace had NO redeeming qualities
Excellent 10.0
Pros: Very very clean beds very clean comfortable room good size
Cons: No restaurant
Poor 1.0
Pros: Free parking
Cons: The hotel is nice but when booking no warning that no amenities “available . The breakfast was not available as well. This is the only reason I chose this spot plus weekend rate was a bust as well, I was disappointed. Help!!!
Good 6.0
Pros: Clean
Excellent 10.0
Pros: The lady at the front desk was especially great! Wanted to surprise my gf for our one year anniversary and she was able to give me a heads up when she arrived!!! Great stay and great turnout. Thanks again I’ll definitely be back in the near future.
Cons: I hate the entry and having to remember to bring the ticket and my ticket actually got bent and I was stuck at the gate and had to turn around to go back to the hotel to get it rectified.
Excellent 10.0
Pros: Staff was very accommodating and knowledgeable. They were friendly and answered our questions about eating in the are and tours.
Cons: Only negative thing was no ice machine on floor . Although the person at the front desk immediately got ice when we requested.
Mediocre 3.0
Cons: I've never had to pay extra to park at a hotel. I travel a lot and this is the first time I've ever experienced that. Left a really bad first impression. Won't stay here again
Okay 4.0
Pros: Room was good
Cons: Noisiest room I've stayed n maybe ever! Heard every single car, bus, truck and motorcycle that passed ALL night
Poor 1.0
Pros: Nothing
Cons: The building has sound issues you can hear everything in the next room. I asked before leaving about the parking costs they told me I could go in and out. Turns out the person misspoke And the next clerk said it was too late and gave me a death stare
Okay 5.0
Pros: Clean and modern rooms. Comfortable mattress, high quality linen.
Cons: Noisy, they provide ear plugs at your beside. Charge for everything except coffee and water.
Excellent 8.8
Pros: The staff bar pool table music etc👍😁
Cons: Great staff!!! Price was a little high but worth it👍
Okay 5.0
Pros: Airport shuttle
Cons: Room had peeling paint/sheetrock in multiple places. Breakfast came in a paper cup and was awful.
Okay 5.0
Pros: It's in a great location
Cons: I didn't like that I had blood or dark marking on my bed sheets.
Poor 1.0
Pros: Nothing....The guy working the front desk was HORRIBLE.....
Cons: The guy at the front desk was very sarcastic; need to be FIRED!!!!!
Okay 4.0
Pros: We liked that the hotel was close to the airport and that there was a shuttle to pick us up after our flight.
Cons: The staff was rude. The room reeked of pot. The pool was closed. The kitchen closed at 10pm. The breakfast wasn't included. The "snack" prices were ridiculous (a half pint of milk was $2.70. To put that into perspective, that is $43.20/gallon of milk)
Good 6.0
Pros: Desk employees were very friendly
Cons: Hotel's overall cleanliness could have been improved
Mediocre 3.0
Pros: The pillows and bed were comfortable and the noon check out was nice.
Cons: Very noisy and smelled strongly off marijuana.
Mediocre 2.0
Pros: Location close to the airport.
Cons: Front desk staff not very helpful when asked questions.
Poor 1.0
Pros: When I finally checked out!
Cons: I pretty much was not happy with anything. It goes without saying that I'll never stay there again!
Good 7.0
Pros: Nice place t stay
Cons: They charge me extra $14.70 and i don't know for what
Good 6.0
Pros: Staff was nice,
Cons: ROOMS WAY TOO SMALL, NO RESTURANT, TOO MUCH MUSIC AND LOUD.
Okay 5.0
Pros: Friendly staff.
Cons: Our room smelled like feet. The mirror was cracked. Noise from the hall and outside all night. Compared to other Aloft hotels, this was a disappointment.
Good 7.0
Pros: The price.
Cons: The room air conditioning unit (fan) rattled constantly. The traffic noise in the 1rst floor was very loud whereas we had to leave the a/c unit on.
Good 7.0
Pros: Staff was friendly, helpful. Modern interior design appealing
Cons: Damp smell in 1st floor room. Pool water cool for March visit.
Poor 1.0
Pros: Location relative to the airport and an on time shuttle.
Cons: The blackout that lasted 2 hours basically didn't allow me to take a hot shower, enjoy any television (or charge any electronic devices, and forced me to eat the food I ordered by the light of my cell phone. Not pleasant.
Good 6.0
Pros: Alofts are consistently good rooms wherever they are located.
Cons: I have always enjoyed Aloft but during this stay someone on my floor was smoking very nasty smelling marijuana. I reported it but the staff could not locate which room it was since the smell permeated the whole floor. On another occasion music was loud
Good 6.0
Pros: Location, shuttle service
Cons: Room was not cleaned and staff did nothing about it after calling them.
Good 7.0
Pros: 1. Price 2. Friendly staff 3. Room was clean 4. Bed was comfortable
Cons: 1. Pay $12.00 for parking -- pay at the machine in the lobby. 2. Location is super close to the road - I use a sound machine when I sleep and the road noise was still really loud.
Good 7.4
Pros: Clean, nice desk staff.
Cons: When I picked up my luggage I called the hotel to find out where I should stand for a shuttle pickup, I was told they would send someone right away. 20 minutes later I called because the shuttle had not arrived. They said someone was right there. I called 10 minutes later, again they said someone was right there. They finally showed up over 30 minutes after my first call. Had I originally been told it was going to take that much time, I would have gladly paid for a taxi to go the 1.5 miles to the hotel. After a long day of travel delays, a late night arrival, this additional wait was frustrating.
Good 6.0
Pros: Shower
Mediocre 3.0
Pros: The layout of the hotel was pretty neat. The back lounging area was super chic.
Cons: There was so much I did not like where to begin... The bar: I asked for a side of olives with my glass of wine. The olives had a weird, uriny smell/taste. The staff: The night crew was rude and a security guard even asked to buy a cigarette off of
Mediocre 3.0
Pros: It was very modern/trendy. Liked the layout of the room.
Cons: Had to go to the lobby for ice. No microwave in the room. No restaraunt. Location was horrible. No where to eat unless you drove or paid for transportation.
Excellent 10.0
Pros: Our shuttle showed up the second we walked out of the airport. From then on it was easy breezy: quick check in, slick room, clean pool, friendly staff, great stay!
Cons: Not much for food selection on-site and the coffee options were limited.
Mediocre 3.0
Pros: The toilet leaked & didn’t flush. Pieces of the base boards & wall was falling. Ac was really loud. So not worth the $----
Mediocre 3.0
Pros: The lobby had a bar, pool table and lounge area
Cons: Tiny fridge, no bathroom fan, pool was freezing, upon check in one of the receptionists was busy congregating with friends while the other worked, the gym was so small it actually deterred my work out, a/c non adjustable, had to pay for late check out
Mediocre 2.0
Pros: close to airport
Cons: water temperature in sink and shower was set to near boiling with no way to adjust it; showering wasn't possible with it so hot as it burned our skin. SPG discount of 5% for booking wasn't applied to our account since we booked through third-party (only because SPG made our account inactive and required us to call customer service to restore); faucet was covered in orange mold; shower window was covered in black mildew / mold. sad that Marriott is now merging with SPG as we have status with Marriott & wanted to check out an SPG hotel, such as the Aloft. Had a horrible experience with SPG so far.
Mediocre 2.0
Cons: I was charged even though I called and cancelled immediately. The hotel manager has not called me back and I still have not received a refund even though I did not stay there.
Good 6.2
Pros: Rooms were clean.
Cons: Did not get the room I paid for because they sold out of rooms that said where available online. I understand things like that happen but I was not apologized to for the inconvenience and was felt to feel like it was my fault for using a third party website. Had I either gotten the room I paid for or was apologized to i would have given a higher rating.
Mediocre 3.0
Cons: I was with two small children and the room did not have a bathroom door which made it difficult to shower and use the bathroom. I told the staff but the problem was not resolved
Okay 5.7
Cons: The heat does not work which in turn taught me the flu
Okay 5.1
Pros: The vibe is fun and the atmosphere was hip and fun.
Cons: The bed was hard . The tv didn't work properly . The pool was dirty. Breakfast was horrible.
Good 6.0
Pros: The staff were very friendly and attentive.
Cons: There seemed to be several parties being held in the building. It was extremely loud with children and adults who didn't seem to settled down until after 2 am. Also there was a lot of banging on the walls.
Excellent 8.5
Pros: Comfortable bed, clean room, even though near the airport, the room was quite, no noise from the airplanes.
Cons: Hallways needed vacuuming,
Aloft Philadelphia Airport - Philadelphia
Rated no. 6
7.5
Good 7.5
Based on 913 reviews
Details
Reviews
₹ 13,010

Cleanliness
8.0
Comfort
8.1
Facilities
6.2
Location
8.5
Overall
6.6
Overall 7.5 Good
Based on 452 reviews
Cleanliness
8.0
Comfort
8.1
Facilities
6.2
Location
8.5
Overall
6.6
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
4.0
Comfort
4.0
Facilities
4.0
Location
4.0
Overall
4.0
Cleanliness
8.3
Comfort
8.5
Location
8.5
Services
7.9
Staff
8.6
Cleanliness
9.0
Comfort
8.0
Facilities
7.0
Location
9.0
Overall
8.0
Cleanliness
6.0
Comfort
6.5
Facilities
6.5
Location
6.5
Overall
7.3
Cleanliness
8.3
Comfort
8.1
Location
8.6
Services
7.7
Staff
8.3
Cleanliness
8.3
Comfort
8.7
Facilities
6.0
Location
8.5
Overall
6.0
Cleanliness
7.7
Comfort
7.9
Facilities
5.7
Location
8.3
Overall
6.1
Cleanliness
7.6
Comfort
7.8
Location
8.4
Services
7.3
Staff
8.1

Excellent 10.0
Pros: Location, easy check in, air port shuttle
Cons: Lacked room clock, luggage rack, laundry bag
Good 6.0
Cons: Not enough parking.
Excellent 10.0
Pros: First I love the smell when you walk in. The beds are very comfortable and I think the value is great
Excellent 9.0
Pros: Beautiful, clean hotel. Staff was very welcoming.
Cons: We had to pay for parking. The parking lot was very full so it took a while to find a spot.
Excellent 8.0
Pros: close to airport and comfortable clean bed
Cons: plumbing could be updated
Mediocre 2.0
Pros: Location to airport
Cons: Parking was horrible. No places to park given shared with 3. No mention of parking fee. Shuttle to airport is not easy as hotel is last of the 3 to be picked up so spacing an issue. Staff was not professional and seemed uninterested.
Poor 1.0
Pros: This was probably one of the worst hotel that I ever stayed. I travel over 200K miles per year. I was told to go to another partner hotel to have a breakfast yet I was not ready at 7.30 AM, they charge for parking yet it says parking available.
Cons: Dated room, old carpets, heat does not work, paper thin pillows, sink is outside the bathroom, the staff at the restaurant were missing!!¿I am in shock as an entrepreneur such an establishment can stay in business in this day of an age.
Excellent 9.2
Nice hotel and staff. Most importantly was the 24/7 free shuttle to and from the airport and the long term hotel parking lot.
Okay 5.0
Pros: Comfortable bed
Cons: There was a howling dog next door. The owners must have left him alone. The phone didn¿t work so there was no way We could call anyone.
Mediocre 3.0
Pros: Quiet and comfortable bed.
Cons: food and beverage service Generally depressing. Initial $76 overcharge ($---)
Okay 5.0
Pros: Location
Cons: Was not clean, hvac was hanging from the wall, breakfast was 1 hour long-don’t sleep in
Good 6.0
Pros: The room was clean
Cons: Staff was not as helpful as I thought it would be..
Good 6.5
Pros: Quick easy access to the airport. Free shuttle. Clean.
Cons: Small rooms, front desk staff were not friendly at all. Didn’t even notice when someone walked into their empty lobby. Seemed put out to answer questions. Restaurant was over priced for what you received.
Poor 1.0
Pros: i WAS HORRIBLT TREATED BY THE FRONT DESK HOTEL MANAGER
Cons: EVERYTHING!
Excellent 10.0
Pros: Close to city attractions I was visiting , clean.
Okay 5.0
Pros: Proximity to airport.
Cons: Weathered room.
Excellent 10.0
Pros: Great hotel for the price.
Cons: N/a
Excellent 9.0
Pros: Was an overall great experience.
Excellent 9.0
Pros: It was clean, comfortable, and convenient.
Cons: Hotel guests did not receive discount parking.
Excellent 8.0
Pros: My stay was very pleasant. The room was extraordinarily clean and everything was easy including the wi-fi. The bar/restaurant was also inviting and the food and service surprisingly good for a hotel.
Poor 1.0
Cons: All the charges are hidden. There was no mention of the parking fee
Okay 5.7
Pros: Inexpensive rates
Cons: Parking was difficult, and not very accommodating. Each time you left the property you had to get the ticket validated. I also found the bedding and towels over used, and dingy.
Good 6.0
Pros: Close to airport and has other hotel properties within walking distance. It's close to major highway
Cons: Room was standard. Bathroom very small. Rusting inside tub
Excellent 8.0
Pros: Really close to the airport. Parking available. Was offered coffee for my trip to the airport so nice hospitality.
Cons: I took a really long time for the shuttle to pick me up from the airport. So a suggestion would be better communication about time expectation?
Excellent 10.0
Pros: Very Clean and friendly staff. Food was great however way overpriced.
Excellent 10.0
Pros: Location and price
Cons: None
Excellent 10.0
Pros: The staff was so helpful and attentive.
Cons: No
Okay 5.0
Pros: The bed
Cons: Couldn't even watch the news on television, the remote control light showing order with that kind of money a night, to me it's a SHAME on a big name hotel like that. Also I'm Toilet sink glogged up and slow flushing. Very poor.
Good 6.0
Pros: The staff were super friendly and nice.
Cons: There was a pair of shoes left behind by some other guest under our bed. They didn't clean and dust well. Breakfast crumbs were still on the counter in plain sight. Beds were made hastily. The bed and pillows were not comfortable.
Excellent 8.0
Pros: Fairly priced dining in the hotel.
Poor 1.0
Pros: nothing
Cons: The extreme lack of cleanliness, paint peeling, rusty lights, dirt on bed covers, dirty - uncomfortable in all respects
Poor 1.0
Cons: If you want to lose your luggage with no refund, book it. We lost our luggage at complimentary shuttle, probably since the driver stayed in shuttle and someone at early terminal pulled our luggage out without putting it back.
Okay 5.0
Pros: Location
Cons: The doors and hallways are dated and there is a musty smell n the hallway. There was also a glob of hair in the shower on the wall that was it for me. Won't stay again but enjoyed the visit.
Mediocre 2.0
Cons: Hotel peak hr. 1 person at the desk. Rm 253 bathtub plugged & filled w H20. Tub faucet wouldn't turn off. Ran all nt. Called for a room chng, no response. LG AC panel open & exposed. Dust blowing from large open a/c panel. Son asthmatic. Rm small.
Okay 4.0
Pros: Good location and free shuttle
Cons: This hotel was not updated at all and smelled like cleaning products in the hallway. The shower faucet did not shut off in multiple rooms.
Good 6.2
Pros: The woman at the front desk was very friendly and helpful. We checked in late (nearly 2 a.m.) and she was energetic and kind.
Cons: The hallways and room are a bit grungy. It didn't seem as clean as it should have been. We waited a long time for the shuttle to pick us up.
Mediocre 2.5
Pros: Hotel is close to the airport
Cons: After checking in, I went to my room only to find that it was already occupied by another person. After returning to the lobby, I had to wait for about 20 minutes before being there were no more available rooms and went to stay somewhere else.
Excellent 8.8
Pros: Staff were nice, comfortable bedding, great location away from the heaviest PHL traffic, but wth quick access to downtown.
Cons: No complimentary breakfast, wifi not immediately available, room was jammed, had to push pretty hard to open it.
Excellent 10.0
Pros: We checked in after 9pm and were gone by 4am for an early flight so we were only here a few hours but I was pleased with hotel. Clean and comfy. Shuttle to airport ran on time and the front desk was helpful at Checkin and even more at checkout...my son needed a pencil to do homework on the flight and the clerk found one but had to run to the hotel next door to have it sharpened, talk about above and beyond at 4am on a 20 degree morning!!
Good 7.4
Pros: CONVIENT
Cons: CLEAN
Okay 5.4
Pros: The young lady at the desk could not have been nicer, warmer or kinder. She was the highlight. In addition, this hotel has a lovely lobby and is very convenient to the airport with a shuttle service every 30 minutes.
Cons: Unfortunately, this hotel was beyond dirty. Someone else's hair in the sink and tub, films of dirt on the carpet near the walls, and a terrier-sized hairball of filth emerging from the air filter in the conditioning unit. The ceiling looked like it had fallen in and been hastily patched. The furniture was lovely, and new, but placed inside a room that had all of the charm of a gas station restroom. I would expect better from Starwood.
Mediocre 2.0
Pros: Nothing
Cons: It was a horrible place to stay it smells horrible the service is horrible the rooms are horrible I would never stay there again in my life
Excellent 8.0
Pros: Allowed me to hold my reservation when my flight was delayed
Cons: "Get A Room" reported that a CSR had to verify that my flight was delayed. REALLY!?!
Four Points by Sheraton Philadelphia Airport - Philadelphia
Rated no. 7
7.5
Good 7.5
Based on 452 reviews
Details
Reviews
₹ 13,319

Cleanliness
8.1
Comfort
8.0
Facilities
6.7
Location
8.2
Overall
7.0
Overall 7.4 Good
Based on 1,496 reviews
Cleanliness
8.1
Comfort
8.0
Facilities
6.7
Location
8.2
Overall
7.0
Cleanliness
8.5
Comfort
8.6
Facilities
8.6
Location
9.0
Overall
8.5
Cleanliness
8.0
Location
10.0
Overall
10.0
Staff
10.0
Value for money
10.0
Cleanliness
7.8
Comfort
7.7
Location
8.0
Services
7.6
Staff
7.9
Cleanliness
10.0
Comfort
10.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
5.5
Comfort
7.0
Facilities
7.0
Location
7.5
Overall
5.3
Cleanliness
8.4
Comfort
8.3
Location
8.4
Overall
8.0
Services
8.0
Cleanliness
8.0
Comfort
8.1
Location
8.3
Services
7.9
Staff
8.1
Cleanliness
8.1
Comfort
8.1
Facilities
5.3
Location
8.5
Overall
6.3
Cleanliness
7.5
Comfort
7.7
Location
8.0
Services
7.4
Staff
7.8

Mediocre 3.0
Cons: very dirty floor mats, moldy shower curtain, clogged sink, a beautiful hotel that is marred by dirt on the carpets throughout the hotel.
Excellent 10.0
Pros: The staff was so friendly. When they learned it was our honeymoon they were so nice and even upgraded us which I wasn’t expecting. We had to leave very early in the morning but even the night time concierge was so friendly and nice as well. Great experience!
Okay 5.0
Cons: The service was poor due to internal issues, nor staff. I stayed for 8 days and my room was not touched once, no fresh towels, sheets, cleaning of any description. Food over priced and poor quality. Pool and hot tub shut and breakfast disrupted due essential work!
Poor 1.0
Pros: I found out I had Covid I told Booking.com they said I wouldn’t be charged but I was
Okay 4.0
Pros: it served Omelets.
Cons: Poor A/C in rooms. Poor reaction to concerns in the rooms. Phone wasnt working. No hairdryer for several days. Poor attitude at front desk to address needs. Loud sound from bathroom finally solved last day of stay. Room is not cleaned until fourth day stay and we were there only three days so missed out due to Covid they said.
Excellent 10.0
Pros: All was excellent. Paying for parking was a let down
Excellent 9.0
Pros: In door settings
Okay 5.0
Pros: The chef who made our breakfast daily was the only brightness received in the entire stay.
Cons: The room was very outdated, the door was missing part of it's paint, the wallpaper was loose, there was some tile missing. It was just not at all loving up to the embassy standards I am used to.
Mediocre 3.0
Pros: Employees were very nice
Cons: Pool was closed, room service unavailable, bed was broken (there was a sign under sofa bed cushions), coffee creamers in rooms were curdled, lots of dust on furniture/wood.
Excellent 10.0
Pros: Clean room beautiful settings great breakfast
Cons: N/A
Excellent 10.0
Pros: Close to the airport. shuttle very 30 mins starting at 5 am and rooms are spacious and clean.
Cons: pool is crowded and closes early
Excellent 9.0
Pros: The Hot Breakfast not the typical dry cereal or fruit. The complimentary drink coupons for happy hour. Had coupons for each night of my stay.
Cons: The parking, was so busy had to park on the side of the building and walk all the way around to the front. Most hotels have multiple entrances when there is a big parking lot.
Mediocre 3.0
Pros: Nothing it was filthy and very rundown
Cons: They only clean the rooms every three days and they didn¿t give you enough towels for the time we were there. We repeatedly asked for towels and they said they would send them right up and they would never show up.
Okay 5.0
Cons: Check in line was super long with one clerk checking people in & answering phone.I made a complaint outlook about how unacceptable it was with lines so long & 1 clerk.Ileft & man came & told me to calm down. He said he would help me check in.There is more
Excellent 9.0
Pros: Room was great for the price and the gentleman who prepared our breakfast food was outstanding!
Cons: TV service can be improved, bathroom sink cold water did not work.
Good 6.0
Pros: 2 separate rooms!
Cons: Big red stain middle of floor. Few friendly staff. Don't like that I was surprised with $100 incidental fee each night wasn't informed that parking was $25 night.
Excellent 10.0
Pros: The pool. The lighting. Breakfast. Snacks on room.
Cons: No, very happy.
Excellent 8.8
Good hotel very family occupied.
Okay 4.0
Pros: The room was large and set up well.
Cons: Rooms are outdated, not clean. The shower and bathroom were dirty. Sheetrock dust all over the shelves. Had to pay $25 to pay in parking lot, addition to room cost. Sign in parking lot said $20 so over charged parking. One entry door to very lg facility
Poor 1.0
Pros: Was infested with bedbugs n roaches:
Poor 1.0
Pros: Nothing
Cons: No accommodating to their faults. Tv didn¿t work , pool was closed during check in & they didn¿t open it until hour before check out next day!
Poor 1.0
Cons: All common areas of the hotel were overcrowded ,an assault broke out in the pool area and was shut down immediately, had to wait almost an hour in line to order a drink at the bar.
Poor 1.0
Pros: Breakfast and location
Cons: MY MOTHER FELL DOWN IN THE BREAKFAST AREA HAD A SEIZURE WENT TO HOSPITAL VIA BY RESCUE AND NO ONE FROM HOTEL ASKS WAS SHE OK AND COULD THEY DO ANYTHING SOO DISAPPOINTED NEVER WILL GO BACK!!
Good 6.4
It was a little congested and not super organized.
Excellent 10.0
Pros: Rooms were very clean, breakfast was good and hot.
Cons: The hotel advertised 24 hour shuttle service. This is the reason I booked this hotel. Called the hotel at 10:40 to ask when I can expect the shuttle to arrive. Her response was it ended at 10:00 and to call an uber.
Excellent 10.0
Pros: I hadn¿t stayed at an embassy suites in years and i loved my stay from the beginning to the end. The free hot breakfast and complimentary drinks really sealed the deal. The staff were very nice and accommodating to my needs. I would stay here again.
Good 7.0
Pros: The location was great bc it was next to the airport & had airport shuttle. The buffet in the morning was great with different varieties of food and made to order available. Late checkout was nice due to weather and change in flight.
Cons: The reason I stayed at this hotel was for the pool and it was temporary close which was very disappointing. The hotel staff were not very friendly. The doors in the front were broken hard to get in & out of the hotel with suitcases.The floors were dirty.
Good 7.0
Pros: Front desk service
Cons: I stayed there a week and they didnt fix the pool.
Good 7.0
Pros: CLeanliness of room; room layout
Cons: Having to pay for parking. The amount charged for parking.
Good 6.0
Pros: Breakfast was great!!!
Cons: The shuttle was not available because of weather. They need a back up plan. Parking should be included with stay.
Excellent 10.0
Pros: indoor pool
Excellent 10.0
Pros: Great hotel friendly people... very helpful with my needs at the hitel
Cons: None...
Mediocre 2.0
Pros: The breakfast and happy hour.
Cons: * paid parking * the hotel needs to be updated/repaired. * the cleaning staff isn't very vigilant. *
Poor 1.0
Pros: The location was okay.
Cons: -housekeeping staff banging on hotel room door while my newborn was sleeping. That he did not announce who he is and demanded that we leave. - school groups crowded into the donning area- no social distancing. They should have been served separately
Poor 1.0
Pros: I was charged twice and told I needed to be called back because the system was updating and the charges couldn¿t be seen. Our room wasn¿t cleaned the entire weekend and the staff was not friendly. Best part about the experience was the free breakfas
Okay 4.0
Pros: Breakfast staff was awesome as well as the bartending team
Cons: Went for a family funernal; Multiple rooms were purchased; problems with toilets not working; problems with no phones working in suite of Disabled adult;
Good 6.0
Cons: This Embassy was one of the most rundown ones I¿ve been in. The floor tiles in the lobby we¿re all chipped/cracked and needed to be replaced, the bathroom shower head was rusty and the bathroom overall didn¿t feel clean.
Poor 1.0
Pros: Close to airport
Cons: Hotel was one big hangout. Room key never worked properly. Pool was overcrowded with kids that were unsupervised and playing rough, not even hotel guests. Loud pool party that over ran hotel at night. People smoking pot everywhere. Not a family hotel.
Okay 4.0
Pros: I liked absolutely nothing about the hotel. The price for the room per night was completely too much! The toilet was running all night. The carpets looked filthy. There was rust in the tub. There was a hole in the ceiling near the shower head.
Cons: Refer to my comment in the What I liked best about the hotel. section. Then when I left, there was a SWAT team there. That was easily an $-- a night room. SMH
Good 7.0
Pros: I loved that there is a good breakfast, a pool, and a lounge With a bar and lots of seating.
Cons: There was a little bit of mold in The shower and small repairs that needed to be made.
Good 6.0
Pros: It was pretty cool . Room was clean and comfortable. Breakfast was good as well.
Cons: Alot of wear on the furniture. It didnt allow for use of fire stick or video game hook up. Which was a bummer. Main elevator was super slow and the only way to access the floors. All in all it was ok. Not great for the price spent .
Poor 1.0
Pros: The location and the breakfast.
Cons: The cleanliness And the staff. Someone came into my room at a time they weren't supposed to and rifle through my belongings and left a piece of glass in my room that I've reported to the front desk. My bathroom door could not shut.
Good 6.0
Pros: 24 hour shuttle, helpful staff, nice size room, robust breakfast included with stay
Cons: Good overall
Mediocre 3.0
Pros: The hotel and room were ok
Cons: They waited until I got there to tell me that the premium amenities that were supposed to come with my room were not available
Mediocre 3.0
Pros: I liked the bartenders and the room layout. I had a terrible leak in my bathroom. I chose not to move right away; because I¿m disabled. One employee needs customer assistance training. She spoke to me very harsh. Thank God the younger employee took ov
Mediocre 3.0
Pros: I liked the amount of space.
Cons: The building needed an upgrade. Chipped paint/ wallpaper and rust stains in the bathtub. The swimming pool was too crowded.
Okay 5.0
Pros: It was close to our activities.
Cons: The pool was disgusting. It was cloudy and there was styrofoam bits floating in it. They also charged for parking which I have never done at a hotel. The microwave in our room didn¿t work.
Excellent 8.4
We stayed at Embassy Suites at Philadelphia Int. Airport before flying the next day to Chicago. Although the hotel could use a face lift and some minor maintenance, the staff were very friendly and professional. The room was clean and everything was in good working order. We got a great night's sleep and were not disturbed by anything or anyone. We grabbed some coffee the next morning at the breakfast bar before checking out. Hats off to the shuttle bus driver. He must work 16 hour shifts as he was there when we checked in at 10pm and was there when we checked out the next morning at 7am! Super friendly and helpful older gentleman. Sorry I didn't get his name. We'd stay here if we ever fly into Philly again.
Okay 5.0
Pros: A couple of staff members were great and pool was very nice.
Cons: We didn't like other staff members attitude, room wasn't very clean, pillows were very uncomfortable.
Okay 4.0
Pros: The breakfast and pool.
Cons: The hotel was probably shorthanded but we waited an hour by the pool for towels (which never ended up coming anyways). Although the AC was working,, the room had a lot of moisture or humidity. The bathroom had several creepy bugs.
Good 7.6
The rooms were so noisy. We called several times and they could not find the cause of the noise but it was really upstairs and they found out at 0200 and I had a 7am flight
Poor 1.0
Pros: The front desk staff..those women made me feel welcomed.
Cons: A lot... Booked a ¿nonsmoking¿ room and soon as I went in it smelled like cigarettes and weed, the smell was so heavy, turned on the air because it was warm and the air didn¿t work....the shower, furniture smell, pillows...disliked A LOT, never a
Okay 4.0
Pros: The two african american housekeepers we encountered were very helpful and exhibited great customer service. Thank you lovely ladies! Front desk staff was also professional.
Cons: dirty mirrors in room, trash under the tv console, blood/?stain on pillow, room looks dated, bar/sink area smelled bad. wasn¿t worth the effort making a stink as we were exhausted from long drive and checking out in the morning.
Poor 1.0
Cons: The bathroom was horrible. There were some type of blood on the floor... when I turned on the tub there was a bug in the tub the toilet was not cleaned good
Good 7.0
Pros: Loved everything about the hotel stay
Cons: Heat wasn't working in one of the rooms
Okay 5.0
Cons: The staff wasnt friendly
Okay 5.4
Pros: No
Cons: The breakfast the bed was a little hard
Excellent 10.0
Pros: Friendly staff. Evening reception drinks were nice and the omelette at breakfast was tasty!
Cons: Starting to look a bit worn in places, nothing major though.
Excellent 9.6
I would definitely recommend. The only reason I didn't give a 5 start for cleanliness was because one of our beds had needed to have the bed sheets changed and the sofa bed vacuumed. Housekeeping manager came right away and Janice was just great. Stayed here several time. Great hotel and great staff.
Excellent 8.2
Pros: Nice updated suites with seperate living areas and bedrooms. Comfortable furniture.
Cons: walls were very thin
Good 6.5
Pros: The room was nice. Good bed, nice seperate sitting area. Location was perfect for access to airport and downtown was 15 mins or so, depending on traffic.
Cons: Room wasn't as clean as I expect. There was trash on the floor our second day. Trash that we didn't create, so it was either there our whole stay or housekeeping brought it in. Although the trip was fully paid at booking, housekeeping told us we needed to leave our second night. After a few phone calls to the desk, we got it straightened out but it wasted my time. Parking is included, but they charge the public so you need to get your ticked validated when you leave. Not a huge deal, but you often find yourself waiting 10 minites at the desk for the only clerk to finish checking someone in to validate your parking. The prices in the snack shop were a bit offensive, $5 for a 20 oz Coke, which is incorrectly listed as $4 in the room. The food menu was similarly inaccurate in the room. If this was a lesser hotel I wouldn't be complaining, but this is an Embassy. It should be a much better experience.
Mediocre 2.0
Pros: None
Cons: Low standards. No free parking.
Good 6.0
Pros: Very convenient. Being renovated right now. Old furniture in rooms. Really needs an upgrade.
Cons: Proximity to the airport.
Excellent 8.0
Pros: The rooms were nice, and the staff was fantastic. The nightly reception, and breakfast.
Cons: Construction in lobby areas, cable went in and out, no towels by pool even after asked front desk.
Mediocre 3.7
Pros: They walk n the room be for check out right after getting out the shower the food was bad and didn't tas good at all
Cons: Clean
Okay 4.8
Cons: My room smelled like decades of cigarette smoking had occurred there. It was very concerning and smelled terrible. I couldn't get a good nights sleep.
Mediocre 2.0
Cons: For a $200 we got stincky room with water stains on the celings, definitely overpriced.
Embassy Suites by Hilton Philadelphia Airport - Philadelphia
Rated no. 8
7.4
Good 7.4
Based on 1,496 reviews
Details
Reviews
₹ 17,191

Cleanliness
7.7
Comfort
7.8
Facilities
8.2
Location
8.3
Overall
7.8
Overall 7.4 Good
Based on 1,069 reviews
Cleanliness
7.7
Comfort
7.8
Facilities
8.2
Location
8.3
Overall
7.8
Cleanliness
9.5
Comfort
9.0
Facilities
9.0
Location
8.0
Overall
8.0
Cleanliness
7.6
Comfort
7.7
Location
8.1
Services
7.3
Staff
8.2
Cleanliness
8.6
Comfort
8.6
Facilities
8.6
Location
8.0
Overall
8.6
Cleanliness
7.0
Comfort
6.0
Facilities
6.0
Location
8.0
Overall
6.5
Cleanliness
8.0
Comfort
7.9
Location
8.5
Services
7.7
Staff
8.4
Cleanliness
7.4
Comfort
7.6
Facilities
8.6
Location
8.0
Overall
8.0
Cleanliness
8.0
Comfort
8.1
Facilities
8.8
Location
8.4
Overall
8.5
Cleanliness
7.8
Comfort
7.8
Location
8.2
Services
7.3
Staff
8.2

Good 6.0
Pros: close to airport
Cons: bathroom had heavy urine bad smell when we initially walked in, no clothing iron in room, and phone line to make room calls o front desk was not working
Good 6.0
Pros: Easy access to the airport
Cons: Bathroom sink didn't drain, there was no soap
Good 6.0
Pros: Bed was comfortable. Shower pressure was great.
Cons: Breakfast and coffee could have been better. Hotel could have been a little cleaner in general.
Good 6.0
Pros: They have a 24 hour shuttle service. The driver of the morning shuttle was helpful in getting us to the rental car pickup point.
Cons: Place is looking pretty tired for a Hampton. Sheets didn't fit the bed and were scratchy. Air conditioner was very noisy.
Excellent 8.0
Pros: Easy to access. Beds comfortable and linens clean and white. Bathroom is spacious and clean. mini fridge in room. planting of plugs and access for phone charging. The rooms is modern and thoughtfully functional.
Cons: The toilet bowl is so shallow, my husband reports his genitals and in the water. I’m serious as a heart attack. I’m sorry there was no yogurt available at breakfast.
Mediocre 3.0
Pros: Front desk guy was great. That¿s it
Cons: Air conditioner sounded like a Diesel engine and woke you up every time it went on. What¿s with the 1/2 pillows. What the hell is that? Pot smoke in smoke free building. Yah mon!! Also there is no parking at this airport hotel. Pretty important right?
Poor 1.0
Pros: Location
Cons: Many things. 1) Room climate control didn't work 2) Ice machine broken 3) hallways/elevators dirty 4) bathtub/shower VERY slippery 5) breakfast eggs cold 6) exercise equipment not working
Excellent 10.0
Pros: Cleanliness, staff, and location.
Cons: No complaints. Heater/AC box was controlled by central room thermostat. It wasn't great, but adequate.
Mediocre 3.0
Pros: The staff was very good, friendly, and helpful. But, even with that, this was the worst Hampton that I have ever stayed in.
Cons: The sheets didn't seem clean. Room smelled musty when we walked in. The hotel was sold out, so we were stuck. They only gave us 1 BAR OF SOAP for a 2 bed room. I was very disappointed. Room had no tv remote when we arrived.
Excellent 10.0
Pros: The staff was welcoming and very friendly. Hotel employee at the front desk hooked us up with local information about places to eat.
Cons: The swiming pool was not open due to the time of the year. It would be great to have an indoor pool
Excellent 10.0
Pros: The staff was friendly & very helpful. Liked the fact that their airport shuttle ran 24/7.
Poor 1.0
Pros: The location
Cons: My room 405 was infested with bedbugs and we didn't realize it until after the 1st night. Management moved us to another room and refunded us for the 1st night.
Excellent 8.0
Pros: Quick check-in. Courteous staff. Cleanliness.
Cons: The sink did not drain properly in the bathroom and began leaking from the pipe below.
Okay 4.0
Cons: ¿Free parking¿ is advertised, however, the hotel requires you to reserve ahead of time and pay for parking.
Excellent 8.0
Helpful staff. Comfortable bed.
Okay 5.0
Pros: friendly staff
Cons: outdated the elevator was about to be repaired. the phone did not work and was broken. room dusty
Good 7.0
Pros: Great location. Breakfast had a large variety. Very friendly staff.
Cons: Bathroom needs update. Toilet low to the ground. Bathroom sink and toilet needed to be cleaned under the rim.
Mediocre 3.0
Cons: Alot of plumbing issues Expensive
Excellent 9.0
Pros: Clean, great beds, great breakfast, staff was awesome
Cons: Change the bathroom doors to regular doors.
Poor 1.0
Pros: Location
Cons: They have charged me a tax of $23.34 that you already collected and they don¿t want to reimburse.
Poor 1.0
Pros: the rooms were dirty and had roaches.
Cons: Hotel needs to be demolished and rebuilt.
Poor 1.0
Pros: Nothing my first room had bug in the bed the second room was run down
Cons: My ROOM HAD BED BUGS THE STAFF COULD CARE LESS HAD ME WAITING TO CHANGE ROOMS AND WHEN I DID CHANGE ROOMS THEY PUR ME IN A DOWN GRADE ROOM WHERE NOTHING WAS UPDATED
Good 7.0
Pros: Location
Cons: Bathroom wasn¿t cleaned well. Toilet didn¿t flush well.
Good 6.0
Pros: Location
Cons: Not clean! Hair in tub! No soap ! Billing problem,¿¿
Good 7.0
Pros: Staff was great. Clean comfy beds.
Cons: Sketchy area.
Good 7.0
Pros: The staff was very friendly!
Cons: It needs updating in the room (carpets, comforter, shade was not working, ac unit was noisy, commode is old) and hallways carpet old and odorous. I¿ve machine not working.
Excellent 10.0
Pros: The friendly staff and the fact that they provide a to go breakfast
Poor 1.0
Pros: Room was clean, bed as fine
Cons: Bathroom was falling apart LOUD appliances LOUD street noise
Excellent 10.0
Pros: The whole experience was great from the helpful staff to the clean room to the shuttle service. Simply awesome!!
Cons: I wish some sort of breakfast could be available for early flyers. 0600 is early for a full breakfast but maybe something could be available earlier
Good 6.0
Pros: Staff was nice. Breakfast was included.
Cons: Wifi did not work in my room and my friend¿s room in another floor. They changed my credit card $18.37 without explanation besides deposit. I have no idea what it this for. Also my room did not have shampoo.
Excellent 8.0
Very nice hotel, friendly staff, wonderful Breakfast, clean, enjoyed the outdoor Pool. Nothing negative to say. Would Definitely stay here again!
Good 6.0
Pros: Location to where we were headed the following day was great. Breakfast was very good.
Cons: Reserved double room got there and didnt have a room with two beds for me my wife and kids. Parking lot was full no place to park when we arrived. Got a king and sofa bed room no sheets or blankets for sofa bed.
Excellent 10.0
Pros: The staff being friendly and willingness to help.
Cons: The bathroom sink & tub drains were extremely sluggish.
Excellent 10.0
Cons: Hotel employee gave excellent customer service skills thank you keep up the Great Work
Good 6.0
Pros: Staff was very nice and helpful
Cons: Furnishings looked very old. Cigarette burn marks on furniture. AC units looked very dirty
Poor 1.0
Pros: The two older men serving breakfast were amazing and provided the best service.
Cons: The pool was closed and filthy-advertised as open. Soiled blankets and we were told theyre at capacity and couldn¿t offer another. The hotel is LOUD. It sits on a road where EVERY night there were car races until 3AM. None of us slept. Worst choice eve
Excellent 8.0
Pros: It was small and easy to get around
Cons: lol i didnt know about the breakfast
Poor 1.0
Pros: It¿s air was on
Cons: The man at the desk lied twice. The room was not clean and I was promised a call back from the manager and it did not happen
Mediocre 2.0
Pros: Location
Cons: Tub was clogged
Mediocre 2.0
Cons: Room smelled musty carpet dirty they had the power strip for tv and lamps ducked taped so lights and tv wouldn¿t work
Poor 1.0
Pros: It was a great location, other than that the experience was pretty bad.
Cons: They charged me through the site and on my credit card as well. They told me it was a deposit for the room but what hotel charges $315 and also $25 for a deposit. When I asked them about it they said they there was no record of it. They also double booked
Okay 5.0
Pros: Very clean
Cons: Someone was smoking in a room near ours and it stunk up our whole room. I couldn't sleep.
Good 6.0
Pros: STAFF CLEAN
Cons: ROOM WASNT READY COULDNT CHECK IN TILL AFTER 5. SHOULD GET SOME INCENTATIVE
Okay 4.0
Pros: Free parking, front desk staff were excellent
Cons: First room had leak in the bathroom sink and the entry light didn’t work. The bathroom needs some serious attention. Looks run down. In the second room, I found an earring on the floor that wasn’t mine. Yuck! That made me que
Poor 1.0
Pros: Price not correct no good money hold
Okay 5.0
Pros: Close to the airport and highway
Cons: The area and the parking lot seemed unsafe
Good 7.0
Pros: The location of the airport. Nice helpful staff.
Cons: Grab and go breakfast was full of sugar items. Cleanliness could be better.
Okay 5.0
Pros: Front desk staff was very professional and polite. Free parking and free breakfast. Free WiFi that didn’t give me any issue wit my multiple devices. Bed was comfortable, mini fridge and microwave. Nice size room with rather large bathroom
Cons: The room it’s self was not cleaned properly, juice stained end tables, whole room was dusty, old soap scum on shower shelves and bottom of toilet dirty and stains on the mattress cover.
Mediocre 3.0
Pros: The name
Cons: Old and not worth --- bucks
Excellent 8.4
No complaints. Its within a few minutes of the airport and runs a efficient shuttle service. The reception staff was very pleasant and made the check-in/out process quick and painless.
Mediocre 2.0
Pros: Nothing. Rude staff refused to honor our Kayak reservation for 2 double beds (I was traveling with my 83yo father for a funeral). They argued for over an hour refusing to do anything but provide a “roll away” bed in a room without space for it. Hotel was full of high school athletes and was completely overwhelmed. Breakfast service was atrocious - one elderly lady trying to provide food and clean up after waves of teenage pigs destroyed they breakfast area. We attempted to eat - ended up having a couple sausage links and a piece of bread - I’ve been in a lot of 3rd world countries, this scene would compare to some of them.
Cons: Hotel refused to honor points (I’ve been a Hilton Customer 39 years) because stay was booked through a third party. Room was never cleaned even after a request directly to the housekeeper. Teenagers running up and down hallways until 4am. Took over an hour of arguing with management to obtain lodging despite a confirmed reservation 3 weeks in advance. I will be contacting Hilton today as well. I cannot recall ever being treated with more condescension and lack of decency. Advice - Do Not use a 3rd party booking - I ended up spending $475 for 2 nights in a Hampton Inn!!! (I’m still trying to figure that out but room was prepaid through Cancelon) apparently tacked on fees. I highly recommend staying anywhere BUT here. There are probably over a dozen hotels within a mile you should consider any of them. The ONLY possible advantage is that there is a Ruby Tuesday next door. It’s isn't great either but you can get something if you have to arrive too late to find anything else suitable.
Excellent 10.0
Pros: The management and team at this facility should be commended for their outstanding service. I have used this facility for international business travel and will continue to use them again. They are clearly the stars of Hilton family hotels in the region.
Good 7.4
Pros: The location is great if you are traveling on business - especially if using the airport. And the staff at the hotel are excellent. There is ample parking and the breakfasts are very good. The Ruby Tuesday's next door was great for dinner.
Cons: The hotel needs updating. The room was not tech friendly - lacked USB ports and enough outlets. The carpeting is very worn. The bed was ok, but a little too soft - perhaps just needing newer mattresses. However, everything was clean and well maintained for the age of hotel.
Okay 5.0
Pros: Where it was at. Next to Ruby's Tuesday and Wawa
Cons: The tub was dirty. The refrigerator didnt really work
Okay 5.0
Pros: The ice machine was a nice feature.
Cons: The maid service was terrible!
Mediocre 3.0
Pros: The staff was very freindly and accommodating and the breakfast was very nice.
Cons: This hotel was not indicative of other Hampton Inn. When I arrived I was informed that the hotel endured 4 million dollars in renovations however the room did not appear that way. The faucet, tub and shower leaked. It was terrible.
Mediocre 2.0
Pros: Breakfast
Cons: Terrible parking provisions. Had to drive two miles to an offsite commercial parking complex. The hotel shuttle that we followed us DID NOT wait for us to take us back to hotel. We had to find our own way back. We filed a complaint with the desk clerk
Excellent 10.0
Pros: This hotel was everything we wanted: clean, comfortable, and close to where we wanted to be. Breakfast was good. Room was spacious and very clean. i would return to this hotel if I came back to Philadelphia.
Excellent 8.0
Pros: Staff was very friendly and helpful
Cons: Bathtub had draining issues
Okay 4.0
Pros: Location
Cons: The hotel must understand exactly what is needed to keep a 3 star rating. They do that and NOTHING more. There is no way to hang up clothing. There are advertisements all over the place. The rooms are dark.
Mediocre 3.0
Pros: It was clean and the room was spacious.
Cons: check in time was posted to be 3:00. when we arrived at 4:00 our room was not ready. We waited until 5:30 before we could get into our room. There were approximately 30 people in the lobby during this time, all of whom were waiting to get into their rooms
Good 7.7
Pros: Very welcoming and gracious night manager.
Cons: Free breakfast was not good. Price for the room was high enough that the breakfast could be improved. Poorly prepared hot food.
Excellent 10.0
Pros: Getting to Center City was very convenient and the driver to the Eastwick station was very good and courteous. I did not see the renovations as a problem and the front desk was very friendly in explaining the details of the hotel.
Excellent 8.8
Pros: Room was comfortable-free parking
Cons: No help with baggage
Good 6.0
Pros: That it was really close to the airport.
Cons: No fridge in the room.
Excellent 9.6
Pros: The staff was VERY accommodating. We needed a pack and play for our grandson and they brought one for us no charge and even offered to set it up. They also brought him some milk when we ran low. Wonderful staff. They even told us that when we return our rental cars that if we call them from the airport they send someone would bring us back to the hotel so the we didn't have to worry about it beore our 7am flight.
Cons: Price was a little steep.
Excellent 8.3
Pros: Room was very clean, the bottom of my 5 yr old's socks stayed white. Comfortable rooms, friendly and accommodating staff, no parking fees, laundry facilities, nice complementary breakfast. All the water, tea, & hot chocolate you can handle. Quick easy drive to UPA Hosp. We will stay again.
Excellent 9.6
Pros: Beds were very comfortable, staff was friendly, rooms were spacious and hotel even offered free wifi, free breakfast and free parking. Great deal!
Cons: nothing
Hampton Inn Philadelphia/Airport - Philadelphia
Rated no. 9
7.4
Good 7.4
Based on 1,069 reviews
Details
Reviews
₹ 15,255

Cleanliness
7.9
Comfort
7.9
Facilities
7.3
Food
0.0
Location
8.3
Overall 7.1 Good
Based on 1,548 reviews
Cleanliness
7.9
Comfort
7.9
Facilities
7.3
Food
0.0
Location
8.3
Cleanliness
8.0
Location
8.0
Overall
7.5
Staff
8.0
Value for money
6.0
Cleanliness
7.0
Comfort
6.0
Facilities
6.0
Location
9.0
Overall
6.5
Cleanliness
7.4
Comfort
7.4
Location
7.9
Services
7.1
Staff
7.7
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
6.6
Comfort
6.0
Facilities
6.8
Location
7.3
Overall
6.5
Cleanliness
8.2
Comfort
8.3
Location
8.4
Services
7.7
Staff
8.1
Cleanliness
7.8
Comfort
7.8
Facilities
10.0
Location
8.5
Overall
10.0
Cleanliness
8.0
Comfort
8.0
Facilities
6.8
Location
8.2
Overall
6.9
Cleanliness
7.5
Comfort
7.6
Location
7.9
Services
7.1
Staff
7.4

Poor 1.0
Pros: nothing
Cons: only one place was open for dinner staff was not friendly staff made me wait while he was on the phone
Poor 1.0
Pros: Absolutely nothing. This place was disgusting. The only exception is the help we received from one African American person.
Cons: No service, deteriorating and unclean rooms and lobby.
Excellent 10.0
Pros: Property was a 15minute drive to everything! The establishment itself was clean & just inviting!
Excellent 9.0
Pros: I received a clean room with a comfortable bed and nice shower. It was easy to check in and the complementary cookies are delicious. lol
Cons: There wasn't anything that i didn't like
Excellent 9.0
Pros: Convenience to the airport, the efficiency of the hotel airport shuttle
Okay 5.0
Pros: The cookies
Cons: Yes the restaurant was very understaffed one waiter and one bar tender.It took 35-40 minutes to just get a menu. The front desk staff was rude and my card was charged four times for no reason.
Good 7.0
Pros: It's just overall a nice hotel.
Cons: No everything was fine. Well just 1 small thing, the cookies they give out are supposed to be warm * soft, however they were cold & Crunchy¿¿
Good 6.0
Pros: Very comfortable bed and decently nice room overall.
Cons: The room was not very well stocked. There was no hand soap and only a couple tissues. The light in the entrance to the room was gone.
Okay 5.0
Cons: Room smelled like an old closet /wet, dusty . The Pool wasn¿t working hasn¿t been since 2020,no microwave,Not a place for kids n mom.My kids were planning on swimming and they were disappointed. I was mostly booked for pool .
Excellent 10.0
Pros: I was comfortable the entire trip
Cons: The first room they gave me wasn¿t even clean (422) they switched me to 527 later that evening.
Excellent 10.0
Pros: I stayed here for basketball game so the location was great. My check in process was smooth and the front desk staff was very professional informative and kind. My room was very clean and comfortable the bed was amazing I slept like a baby i
Cons: room would of been even better if there was a fridge and microwave in the room I didn¿t like that I had food and couldn¿t eat in my room like how I would of like thermostat in my room on the wall didn¿t work so room was kind of cold
Excellent 9.0
Pros: Staff was very hospitable. The room was clean and the toiletries were. Of good qualities.
Cons: I would have liked an easier way to change the Chanel¿s on the tv
Excellent 8.0
Cons: The smell
Excellent 8.0
Pros: proximity to airport
Good 7.0
Pros: Restaurant food was very good
Cons: Prefer room with refrigerator
Poor 1.0
Pros:  
Cons:  
Mediocre 3.0
Cons: The room had a weird moldy smell. The bathroom door didn¿t close well and there were black marks not sure if it was mold on the toilet seat and in the shower.
Okay 5.0
Cons: Make me pay for breakfast after they said it was free.
Excellent 10.0
Great hotel
Mediocre 2.0
Cons: Yes unfortunately i was not able to come. I tried to call and explain why due to a fmaily death and they were not remorseful at all!!
Okay 4.0
Pros: I did not like anything about this hotel you dont have microwaves in the room and you have to pay for parking
Cons: Paying for parking and no microwave in the room
Excellent 10.0
Pros: Location is very convenient, room is spacious and clean.
Cons: The restaurant was not opened.
Excellent 10.0
Pros: Great
Excellent 10.0
Pros: Always great service
Mediocre 3.0
Pros: The location the front desk clerk
Cons: Dirty comforter on the bed Staff was terrible, lack of knowledge of procedures No change for vending Heat in room was not functioning properly Lack of hot water in shower
Excellent 10.0
Pros: Good clean room.Huge property well maintained. Be prepared to pay for parking
Cons: No
Poor 1.0
Pros: During my stay after I paid to park my car was robbed for my Cadillac converter ¿¿
Cons: THIS WAS THE WORST STAY EVER MY CAR WAS ROBBED WHILE I SLEPT ¿¿
Poor 1.0
Pros: First I charged up for a room with no view facing a wall I ask for a better view and it was switched to a roof top , (Wasn¿t Happy)Dirty coffee makers ,not sanitary to COVID , didn¿t receive breakfast¿¿¿pricey ¿¿.will not recommend!
Cons: Rooms No good view of the city , Which was discouraging because at the time I was living there with poor service¿¿.
Good 6.0
Pros: It was clean, close to airport but not a lot of other interesting eating options near by.
Cons: The staff was not hospitable, a little sarcastic. The parking was high priced. the expensive breakfast option was not appealing. The main dining was not open. Only the sports bar was open and that is not appealing to me at all.
Okay 4.0
Pros: The location, it was 5 minutes next to the airport. The staff were friendly and professional.
Cons: I've stayed there several times. This was the first time the room was not well cleaned. There was hair in the sick and bathtub before we got there. The room didn't smell fresh.
Good 6.0
Pros: Location
Cons: Room needed updating really bad
Mediocre 3.0
Pros: Fresh hot cookies offered upon checking in.
Cons: Where do I start; 1. No hot water 2. Carpet in the room was dirtier than flor of waiting room at a train station. 3. No refrigerator or microwave in the room 4. Employees not wearing personal protective masks. The one at front desk wore barely coveres
Okay 4.0
Pros: proximity to our event
Cons: Cold shower
Mediocre 3.0
Pros: Filthy stain carpet in room
Good 7.0
Cons: They should let you know the pool is closed
Okay 5.0
Pros: Convenient location, friendly staff although they didn¿t seem to care much about minor problems
Cons: Website + sign in the lobby says you get a warm cookie, there were no cookies Website said there is room service, there was no room service Two cup coffee machine in the room only came with one cup Shower drains slowly, so you stand in ankle deep water
Good 6.8
For it to be a little pricey each night they can atleast give us a microwave or a fridge in the rooms, the coffee creamer was expired. The sheets were a stained, the carpet was stained, they charge for parking like I would’ve never checked in if that was the case, they say they have daily housekeeping thats a lie and they don’t even give out free breakfast like it said it did they charge you, the pool was also closed the only reason i wanted to stay there with my daughter while he flew to get his son, I could’ve gone to the red roof in. Which was half the price and they had free breakfast and don’t charge for parking like never again honestly. I thought they would’ve been better.
Poor 1.0
Pros: Dirty and not a friendly staff.
Cons: Room services was awful and not professional at all. I asked for extra towels and extra sheets and they did not accommodate me until 12 hrs later. Very unprofessional. Will never book there again.
Poor 1.0
Pros: NOTHING other than close to the Airport.
Cons: Bed was horrible in shape "kind of broken and out of shape", got back pain and unable to sleep all 4nights. Neighbor rooms having so much noice and parties till morning 6am. Room carpet smells. Unable to close family door room. There was no water refill.
Okay 5.0
Pros: The hot water worked well.
Cons: Wasn't worth the price I can pay less and get more from a 2 star hotel, blanket had stains, no refrigerator or microwave, only give out cookies with nuts not considerate to people with nut allergy, broken metal holder in bathroom, and ruined my money.
Poor 1.0
Pros: Location
Cons: Payed for parking for two vehicles almost 30$ and I could not come n go as I please Everytime I went to get some food r the ATM I had to request for some one to come open the gates EVERYTIME I left they have to know NO POOL.. let customer's know that¿
Mediocre 2.0
Pros: Easy check-in and checkout
Cons: No room cleanup after requesting it. Parking was a nightmare. Unreliable airport shuttle.
Mediocre 2.0
People kept coming in my room unannounced
Excellent 9.2
The room was more spacious than I’d expected, warm and welcoming. The staff was friendly and helpful. There were a couple of scars on the bathtub, but nothing terrible, considering the very reasonable room rate. Could’ve wished for more breakfast options, but overall, it was a good stay, and the DoubleTree chocolate chip cookies, generously handed out for free, were delicious!
Mediocre 3.0
Pros: Shuttle to the airport, availability of parking
Cons: Restaurant was dirty, unorganized; our room was not clean, the shower curtain was ripped in several places with no liner snapped in place; the phone only worked via speaker. It appears not to be in line with Doubletree Hilton standards. Pool not open.
Poor 1.0
Pros: The staff overall
Cons: The room had bedbugs n the tub wasn¿t clean n it was clean at
Poor 1.0
Pros: The bed.
Cons: The lobby had stains on furni The staff gave erroneous information and didn't inform us that there was a park fee. Staff told us that you had to have a suite to have a microwave she told your rep.said that they said offered me a suite not true AWFUL trip
Good 7.0
Pros: Easy access to interstates
Cons: I not like the fact that continental breakfast and parking we're not included given the price. That seems pretty standard these days.
Mediocre 3.0
Pros: Location
Cons: Cost for parking and the fact that the key card did not work to allow you to park I had to keep using the buzzer to get in and out.
Okay 5.0
Cons: Dusty and stains on the sheets
Good 7.0
Pros: Located near airport with free shuttle service.
Cons: Hotel had no refrigerator, no microwave & the $100.00 security deposit/hold should¿ve been disclosed at time of booking this room! This was my first stay at a Hilton hotel/I will NEVER book again. Room was overpriced at $--- without convenienc
Mediocre 3.0
Pros: The location to the airport.
Cons: You advertised a swimming hotel on your site, the pool was closed. We were on the Honors floor and were disappointed in the condition of the room. The bathroom ceiling paint was chipped and dropping on the floor. Does anyone read these surveys?
Good 6.0
Pros: Bed was comfy
Cons: No fridge or microwave. Pool was not open
Good 7.0
Pros: The front desk lady and super comfy beds
Cons: Pool closed. No free breakfast
Good 6.0
I paid for a room over the phone earlier this week for double beds when we arrived was don't have any double beds in stead had to sleep on a cot
Poor 1.0
Pros: Nothing
Okay 5.0
Pros: The location was fine.
Cons: We asked for the room to be cleaned every other day upon arrival. It was only cleaned once. We asked for a fridge twice to be brought to our room. They never did. I think it¿s a mistake to charge tenants a parking fee when there¿s no need.
Mediocre 2.0
Pros: The restaurant.
Cons: Cleanliness, location, smelled like smoke, and trash was sitting in the hallways.
Poor 1.0
Pros: Nothing at all. It smelled really bad in the lobby area.
Excellent 10.0
Excellent Service
Mediocre 2.0
Cons: Wrong hotel, non refundable. Won’t use kayak again.
Okay 4.8
Cons: Worn out. Run down. Awful bed.
Okay 5.4
Pros: Airport shuttle
Cons: The fact I was woken up by the next room having a shower. Hearing the plumbing of the next room was very unpleasant.
Excellent 8.2
Pros: Nice room, friendly service at the desk
Cons: A member of the cleaning crew barged into the room without knocking. This happened 2 times but the desk manager promise reward for the inconvenience. I did appreciate that very much
Excellent 9.4
Pros: The young man who checked me in a 2:30 am (11/9) was very friendly and helpful. He is deserving of some recognition.
Excellent 10.0
Pros: Staff was welcoming and very friendly. Room very comfortable. Loved the free wi-fi
Okay 4.0
Cons: BED WAS UNACCEPTABLE
Excellent 10.0
Pros: Professional staff lovely accommodations!
Good 7.1
Pros: All staff encounters were great. Well done! Especially Sadine in Players sports bar. On a very busy night with little help, she was superb. In hotel dining options which was important on an icy winter night. Comfortable bed.
Cons: Paper thin walls and loud heating/AC unit makes for a restless sleep. Earplugs recommended if you are sensitive to noise. Food at sports bar received luke warm at best. As said, it was a busy night due to many flight cancellations and staff appeared thin. This may or may not be the norm.
Good 6.5
Pros: Fairly clean, good service.
Cons: Walls in the rooms are thin - bring earplugs if you don't want to hear what's going on next door...
Mediocre 2.0
Cons: The booking company switched my hotel when I landed at 1145pm and made me go to a different hotel, but then took over 30 minutes to confirm the change with me. As a result, i had to go to a new hotel by myself which was not as good as the one I booked. It was a terrible travel experience and underscored why I never use third party sites like this to book hotels. I will never use this service again, based on my experience this week.
DoubleTree by Hilton Philadelphia Airport - Philadelphia
Rated no. 10
7.1
Good 7.1
Based on 1,548 reviews
Details
Reviews
₹ 14,249

Cleanliness
7.5
Comfort
7.7
Facilities
8.0
Location
8.0
Overall
8.3
Overall 7.1 Good
Based on 458 reviews
Cleanliness
7.5
Comfort
7.7
Facilities
8.0
Location
8.0
Overall
8.3
Cleanliness
7.3
Comfort
7.3
Facilities
7.3
Location
7.3
Overall
7.3
Cleanliness
7.7
Comfort
7.9
Location
8.0
Services
7.5
Staff
8.4
Cleanliness
9.0
Comfort
8.0
Facilities
8.0
Location
9.0
Overall
9.0
Cleanliness
7.1
Comfort
7.3
Location
7.8
Services
7.1
Staff
7.6
Cleanliness
7.5
Comfort
8.0
Location
8.0
Services
7.3
Staff
8.4
Cleanliness
7.6
Comfort
7.7
Facilities
10.0
Location
8.0
Overall
10.0
Cleanliness
7.9
Comfort
7.7
Location
8.0
Services
7.6
Staff
8.1

Okay 4.0
Pros: location
Cons: breakfast was supposed to be included. and we were told that they hadn’t received a truck in weeks so there was a couple things cold cereal down there. one reason i picked this place was breakfast there are other hotels near there with breakfast included could have gone there instead.
Poor 1.0
Pros: Terrible experience, arrived and my room was opened. No change of towels or room cleaning. Managers are not diligently overseeing the operations
Cons: None
Excellent 10.0
Pros: Friendly Staff and very helpful
Cons: nothing
Excellent 10.0
Pros: Staff were very attentive to our requests. They were fullfilled immediately. Very helpful at the desk as well.
Cons: Nothing here.
Excellent 10.0
Pros: Due to an extremely early flight, I did not have breakfast at the hotel.
Cons: Have a few complimentary bottles of water in the room as there are no shops or markets close to the hotel.
Excellent 8.0
Pros: Everyone is nice
Poor 1.0
Pros: Spacious
Cons: BED BUGS - Room 106
Excellent 9.0
Pros: Everything was great. Very clean, Comfy bed
Cons: Would be better if there was an indoor pool.
Excellent 9.0
Pros: The room was very spacious.
Cons: The breakfast offered was terrible. Usually there is a good selection of fresh foods to choose from but this time it was packaged foods with no flavor. Also, the heater in my room, 431, stores working the last night I was there. It was cold.
Good 7.0
Pros: The staff was great and my room was ready for an early check in.
Cons: The store was lacking and the breakfast wasn¿t like other locations and didn¿t taste the great.
Mediocre 3.0
Pros: Charged parking, when we was without car. Room was not clean. Air conditioner worked strong and did know how switch it off. Beds, pillows not as expected.. covers with spots. I know Marriott and confused that the brand can be too low-like that..
Good 6.0
Pros: It¿s proximity to the airport. It is in walking distance to a restaurant. In addition, they will reserve a Lyft for guest who need a ride to the airport.
Cons: The hotel was very noisy. Teenagers were yelling in the hallway at 2am. You could hear the traffic outside, and you could smell drugs emitting from someone's room. Lastly, the evening front desk staff was not dressed professionally.
Mediocre 3.0
Pros: Clean & quiet
Cons: Did NOT have the amenities that I specifically asked for in order to make my trip successful
Excellent 9.0
Pros: Excellent location!The hotel staff are helpful and friendly.
Cons: I think it is not fair to charge guests parking.
Good 6.0
Pros: They had breakfast, a travel crib for our baby, and a fitness room
Cons: The pillows were very lumpy, and you could hear loud cars driving by and airplanes all night.
Excellent 8.0
Pros: Great location! I needed easy access to 95.
Cons: I did not appreciate paying for parking, since I was a guest, I thought that was truly unfair. My rating would most likely have been higher...if it were not for parking fees.
Excellent 9.0
Pros: The free continental breakfast.
Cons: No I liked everything about the hotel.
Okay 5.0
Pros: Hotel was great
Cons: Location was not good. Drag racing all night and people doing donuts in the intersections
Excellent 10.0
Pros: The staff is always friendly and the hotel is comfortable
Cons: No real breakfast
Mediocre 3.0
Pros: Great proximity to the airport
Cons: the room was not clean and had a mildew smell - had to close the bath door so as to minimize any health risks. There were drag races in the adjacent parking lot late at night that persisted - meaning staff didnt notify authorities to fix the problem.
Poor 1.0
Pros: Quiet
Cons: Staff was rude
Okay 5.0
Pros: Location and staff
Cons: Smoke smell in the hall way Smoke alarm went off at almost 2am Sunday morning Lost electricity at 7am Monday morning for almost 2 hours had to shower and dress in the dark
Excellent 8.0
Pros: Clean. Close to airport.
Cons: No hot breakfast though it is advertised as such. Had to ask for soap 3 times before it was delivered.
Excellent 10.0
Pros: It was close by and spacious
Cons: Customer service
Okay 5.0
Pros: The room was nice
Cons: The hotel did not salt the sidewalk, it was very icy alot of people were sliding and falling
Excellent 9.0
Pros: The location and staff
Cons: A rodent got into my car parked at the handicap spot
Excellent 10.0
Pros: The atmosphere
Cons: No
Excellent 8.0
Pros: The location and room
Cons: The staff was not friendly. Was not a pleasant experience dealing with the gentleman. He had no welcoming attitude at all. He charged me for parking and did not tell me when I gave him my card. I’ve never been charged fir parking before.
Okay 5.0
Pros: The price.
Cons: I did not like the fact that I was being charged $10.00 a day just to park in the lot. For that reason I will not stay at that hotel again.
Poor 1.0
Pros: Nothing at all.
Cons: Yes first of all I asked would I be able to add my associate explore form for my rate. She said yes. The when it was enailed to her she then stated I can inly take 10 off... Im confused you said I could. Then 3 days later i asked for 2 towel and said no
Excellent 10.0
They have a grab and go breakfast which works for the way of the new world now
Okay 5.0
Pros: Good place to stay
Poor 1.0
Pros: Close to airport.
Cons: Smelled like someone just smoked a blunt in the room. Sink was filthy and food and garbage were under the bed. Worst hotel I have ever stayed out!!!
Poor 1.0
Pros: Nothing customer service was terrible and the rooms was dirty
Cons: Customer service , the fees they don’t tell you about and the rooms was dirty and very cold
Good 7.0
Pros: The staff was really nice and provided me with a late checkout as requested.
Cons: There was no microwave in my room, the shampoo and conditioner dispensers were empty and not enough tv channels.
Good 6.0
Pros: Location
Cons: Not really
Okay 5.0
Pros: The staff was professional and courteous.
Cons: Due to the current situation I was unable to enjoy the amenities the hotel has to offer so that’s my only complaint.
Poor 1.0
Pros: Leaving
Cons: The shuttle service from the airport was not efficient. The driver was extremely rude. The room was outdated and smelled bad
Mediocre 3.0
Cons: Lobby/main entrance was under renovation. Pool was mysteriously closed during my stay. This was the worst. I was looking forward to the pool. I feel that I overpaid, could have stayed anywhere else for similar price with a functioning pool.
Mediocre 3.0
Cons: TV Channels No golf channel no soccer channels especially on the weekend
Good 7.0
Pros: Shuttle bus, the price included breakfast, wi-fi, and a pool.
Cons: The hotel was dated, and I didn't like waiting over 45 minutes for the shuttle bus.
Good 6.0
Pros: The staff was wonderful - very friendly and courteous.
Cons: Walls very thin & door did not have proper seal-light shown through around it.We heard every conversation, door opening & slamming.Very loud music and a fight in the parking lot kept us up one night.Tiny room & bathtub. We wont stay here again
Good 6.0
Pros: The staff was great when we checked in, very clean
Cons: The beds were hard and the other people running through the hall at 2 am yelling wasn't great.
Okay 5.0
Pros: coffee was 24/7 Great breakfast and staff was friendly
Mediocre 3.0
Pros: Breakfast items
Cons: Unfriendly staff (front desk & breakfast), small pool, dirty towels & floor
Excellent 9.1
Pros: The service was amazing. The man at night was extremely welcoming and answered all my questions. Then in the morning I needed a few stamps to mail some important thank you and birthday cards before international travel a few hours later and the woman at the front gave me her stamps. On my way out she asked if I wanted to give them to her as they had a load of mail going out soon. These were small gestures but made a huge difference to me
Cons: Breakfast is a little blah, but expected.
Good 6.0
Pros: Airport shuttle.
Cons: Excessive noise from landscapers beginning at 7 am made sleep impossible.
Mediocre 2.0
Pros: The actual room was not bad in all fairness.
Cons: Families beware. Children are NOT welcome. There was parties being thrown at night. When I arrived with my child there was an argument between two men who were NOT hotel guests. The receptionist asked them to keep it down. The were fighting curse words at each other and seemed to be from the neighborhood. At breakfast my daughter and I could not have a meal because there were so many people at breakfast that were NOT guests. Parking was atrocious again because the parking lot was full of people who were NOT guests. I was fooled by the reviews left. Room was NEVER cleaned. Stayed 2 nights Hotel has scary characters allowed in Someone asked if I wanted to buy drugs And was yelling at another room if they needed marijuana Look at instagram under the hotel location posts and you will see the true nature of this hotel
Fairfield Inn by Marriott Philadelphia Airport - Philadelphia
Rated no. 11
7.1
Good 7.1
Based on 458 reviews
Details
Reviews
₹ 13,242

Overall 0.0 Poor
Based on 0 reviews

South Bridge Bed and Breakfast - Philadelphia
Rated no. 12
0.0
Poor 0.0
Based on 0 reviews
Details
Reviews
₹ 10,454

Cleanliness
6.2
Comfort
6.4
Facilities
5.0
Location
7.5
Overall
5.5
Overall 5.8 Okay
Based on 2,714 reviews
Cleanliness
6.2
Comfort
6.4
Facilities
5.0
Location
7.5
Overall
5.5
Cleanliness
3.3
Comfort
3.3
Facilities
2.6
Location
4.6
Overall
3.0
Cleanliness
6.8
Comfort
6.0
Facilities
6.0
Location
8.2
Overall
6.5
Cleanliness
6.0
Comfort
6.2
Location
7.3
Services
5.8
Staff
6.6
Cleanliness
5.6
Comfort
6.8
Facilities
5.2
Location
7.2
Overall
6.4
Cleanliness
6.1
Comfort
6.3
Facilities
6.0
Location
6.7
Overall
6.3
Cleanliness
6.2
Comfort
6.4
Location
7.5
Overall
4.5
Services
6.0
Cleanliness
6.3
Comfort
6.5
Facilities
6.2
Location
7.2
Overall
6.2
Cleanliness
6.2
Comfort
6.5
Facilities
4.1
Location
7.6
Overall
4.8
Cleanliness
6.3
Comfort
6.4
Location
7.6
Services
6.0
Staff
6.6

Okay 5.0
Pros: Close to airport & shuttle to airport.
Cons: Rooms air system intake was so covered with dust & debris that it had difficulty operating. Gap between door & frame almost 1/2 inch gap. Poorly vacuumed floor.
Poor 1.0
Pros: Nothing
Cons: Everything
Okay 4.0
Pros: Outside the hotel looked great. Bagels were fresh. The cleaning staff were courteous
Cons: Walls and bathroom were a mess, toilet seat barely attached. Bugs coming through the window frame that was not caulked. Toaster and juice dispenser did not work. Some head office folks should pop in to see how little the staff cares about the place. If your looking for somewhere to sleep for the night it's great. If you are looking for a clean place to stay, forget about it.
Good 6.0
Pros: Breakfast from 6-8am very early. Some delayed maintenance was obviously. Prices much higher then 2 years ago when I was there
Cons: Delayed maintenance,
Poor 1.0
Cons: People were fighting at night, all the facilities are old. The people on the reception was very mean and had bad experience to talk to them.
Excellent 8.0
Cons: The reason I booked there was because I thought parking was included and it was close to the airport. I ended up paying $80 extra that I had not expected so I was not happy about that. Also we needed to leave at 6am and there was no hot food ready to eat. The person that checked us in was irritated because we had difficulty understanding him. The older man behind the desk in the morning was very nice and so was the shuttle driver. The beds were EXTREMELY comfortable. The distance to the airport was great! There was no refrigerator or microwave to make a snack.
Excellent 8.0
Pros: good size room and good bathroom
Poor 1.0
Cons: the hall floors were dirty, there were about 20 young teens hanging out in the parking lot blocking the entrance at 1 am, staff on duty was not present at front desk, had to wait to check in, free breakfast looked like day old bagels from a bakery.
Excellent 8.0
Pros: Stay here 10 years ago, place is exactly the same, no change in that time, no updates. Its a cheap, clean, no frills kind of hotel. You get exactly what you pay for and no more.
Cons: Mildly musty smell in the common hallways, but nothing serious.
Mediocre 2.0
Pros: Good location
Cons: Very dirty. There was hair and dust all over the bathroom.
Okay 4.0
Pros: Friendly staff
Cons: Did not have breakfast as advertised. Without any explanation or compensation.
Mediocre 2.0
Pros: Nothing
Cons: Management was very unprofessional
Okay 4.0
Pros: Location
Cons: The common areas were very dirty. The person on duty was rude, chastising me for not telling him when I was arriving, even though my reservation was paid in full. The hotel is in need of updating.
Okay 4.0
Pros: Good location, everything in general worked.
Cons: I wish it looked and smelled more clean.
Okay 4.0
Pros: Nothing
Cons: Yes, I booked the hotel with breakfast including. But when in morning going to eat breakfast was nothing, I ask the front desk , he said we have just a coffee.
Mediocre 3.0
Cons: The pictures on the website were nothing like the actual hotel nor the room. The room was dirty one of the beds and carpet were extremely dirty. The door was broken.
Okay 4.0
Pros: Proximity to Airport.
Cons: Dirty. Front desk staff was not friendly. The only person who said hello or smiled was a lady ( one of the owners) the morning of check out.
Poor 1.0
Pros: ABSOLUTELY NOTHING!!!! I DID NOT EVEN STAY. IT WAS FILTHY & SMELLED LIKE SMOKE! I WOULDN'T EVEN SITDOWN.
Cons: I DID NOT LIKE ANYTHING ABOUT THIS DISGUSTING HOTEL!
Poor 1.0
Pros: This hotel has bed bugs as soon I checked in my Rm I looked on the bed before sitting an I took a picture of the bed bug immediately showed it too the front desk an he tried too act like he didn¿t know what it was I did get a full refund don¿t boo
Good 7.6
Needs attention to overall cleanliness Comfortable Shuttle to airport
Poor 1.0
Pros: NOTHING
Cons: The worst hotel I've stayed. There were holes in the walls The counters weren't clean, I had to do it myself. I got bitten by bed bugs and whatever they use for washing made a rash on my face from pillows. The absolute worst hotel stay I've had!!
Okay 4.0
Pros: Stains on sheets. Said was no smoking room but there were stain on sink
Cons: See above
Mediocre 2.0
Cons: There was a horrible smell as soon as you walk through the front door which carried through the whole hotel. The sheets smelled heavily of bleach ¿ so much so it was nauseating and the towels in the bathroom did not smell clean. We wanted to leave.
Okay 4.0
Pros: The price
Cons: Dirty! Had to ask for clean sheets
Okay 5.6
We got the room for super cheap and quickly found out why. The outside of the property is very misleading. As soon as I walked inside I knew this place was going to be of lesser quality and it felt a little sketchy. I was told to sign a paper that would remove my right to a refund and when I made it upstairs to the room I knew why. The room had a lot of mysterious stains everywhere and you could tell that cleanliness was definitely not a priority. Trays, remote, and laminated menus, etc. were obviously not wiped down. The bathroom toilet and tub had stains. The carpet looked decades old and as if it wasn't vacuumed, although I will say there at least weren't any pieces of trash around the room. If you're going to stay here just please get sanitizing equipment first. We made the best of it, but we didn't even sit down on the bed until we thoroughly wiped and sprayed everything. We won't be returning, but if you do come for the cheap price just remember to clean everything first.
Good 6.4
The room was clean and bathroom recently redone. The lobby hasn't been remodeled or painted in decades
Mediocre 2.4
This place was horrible and filthy blood stains in the carpet for falling off hinges also toilet seat broken, and the sheets had bugs in it, they also have no housekeeper. This place looks nothing like how it do online.
Okay 4.4
The place was run down carpet was dirty definitely need a remodel it’s okay for a one night stay only would not recommend anything more you get what you pay for
Mediocre 3.2
in 4 years (2018-2021) this hotel went from a nice clean place to a not so clean place, like the carpet in the hall way, the elevator doors, bath room floor, etc. staff not friendly as always. I will not go back to this hotel after this stay.
Okay 5.0
Pros: Nothing really
Cons: The carpet in the stairwells need replaced, as well as in the rooms. The beds were not comfortable. There was a huge crater in the middle of the bed. So uncomfortable. The mattresses need replaced. This was true in both rooms we had. Overall,not well kept
Mediocre 2.0
Staff rude an nasty
Okay 5.0
Cons: Bathtub was dirty. Stains on bedding.Staff was arguing with people trying to check in. I will definitely not be staying in this hotel again.
Okay 4.0
Looks nice on the outside but Facility was dirty, room needs work done on it and a deep cleaning.
Okay 4.0
Very very dirty. The carpet, elevators, linens, shower curtain and the chair in the room spots all over it. The sink was coming away from the wall. Just deplorable. Do not stay here. I wish I could add pictures.
Mediocre 2.0
Traveling for business we booked a room close to the venue we'd be working at. The price was low but the rating on the site was above a 5 so we assumed for a late check in, a night of sleep, and being close by for an early morning heading out to the venue it couldn't be that bad. Check in was kind of abrupt but not a big deal. The room however... the door lock was difficult to latch and looked as it is had been broken and replaced which made me uncomfortable, there was some sort of splatter spots all over the wall by the light switch so bad that I was compelled to actually take a video because it looked like mold or something just super gross. The other occupants roamed the halls screaming through the night and early morning. Apparently the road behind the place was a drag racing strip so LOUD engines and screeching wheels and sirens all night kept us awake. I've never walked into a place and wanted to walk right back out as much as I did in this location and I've stayed in some truly questionable places in my travels.
Poor 1.0
Pros: Location is nice and peaceful
Cons: Hotel stuff so unprofessional, hotel smell like Toilet, stuff unfriendly, the room smell Nasty, we arrived late to the hotel, order Uber eat delivery to hotel, we asked Reception for Fork and a spoon, the stuff was so unhappy Complain with another stuff .
Mediocre 3.0
Pros: Close to the airport
Cons: The smell of cigarettes and weed walking through the hallways. The hotel reused the sheets from the bed after cleaning the room. The towels from the bathroom had stains on them. There was no disinfectant wipes or spray for the room.
Poor 1.0
Pros: Location
Cons: Nasty
Mediocre 3.0
Pros: Nothing.
Cons: The TV did not work. Someone had been smoking in the room and left ashes on the bed. There was also a stain on the fitted sheet.
Okay 5.6
5am through 11pm only
Okay 5.0
Cons: The entire hotel smelled of cigarettes even though I was in a non smoking room. Carpets were terribly dirty. I normally do not complain but cigarettes smell ewwww
Okay 4.4
A very basic motel, would have been ok if it wasn’t so dirty. My clothes smelled like cigarette smoke afterwards (it is supposed to be a no smoking motel but clearly previous travellers smoked). Staff were friendly, but I will be spending more money to stay somewhere clean next time.
Excellent 9.2
There are drag races on Bartram Avenue and unfortunately the chaos is very loud and the employees at the hotel are powerless to change it despite calling the police often. The location is Fantastic! I’ve been staying at this hotel for over 12 years on and off and it has not aged well but the rooms are clean and the staff are very friendly. The cleaning staff do an impeccable job!
Mediocre 3.6
This place is a dump! If you're looking for a bed and shower, I guess it works. You may want to consider a Motel 8, for the money this place charged!
Mediocre 2.4
We booked this hotel because we were flying out and offered free shuttle but nope, no extra pillows, no fridge or microwave in the rooms, hotel is beat. Stay away!!!
Excellent 10.0
Pros: Location
Cons: Back door of hotel did not lock, so anyone could come inside. Walls of hotel room had large stains and marks. Halls and stairways are very dingy and dirty.
Poor 1.0
Cons: The hotel was filthy, carpets are excessively stained throughout the building and rooms and even the walls were filthy.
Mediocre 2.0
Pros: Location and shuttle
Cons: Filthy carpet, lobby needs front desk repair, one front desk person, didn¿t see any other employee except shuttle driver. Hallway carpet was filthy with stains, guest room doors looked horrible. Room was fair and bathroom made you want to clean it.
Excellent 9.0
Pros: If kitchen was in there would be great
Good 6.8
The room had been refurbished and was clean. The hotel carpets in public areas were grimy and worn. No breakfast or coffee because of Covid, but there’s a Wawa close by. Ruby Tuesday’s restaurant close by for dinner. Hotel itself could use updating, but the staff were very friendly and helpful.
Okay 4.0
I stayed at this hotel a decade ago And it was a wonderful experience. This time around the hotel must be owned by someone else. The lobby reeked of pot smoke, front desk helper appearance very scary, room was okay (didn’t take a shower or take off my shoes at all. Whoever was smoking outside came right through the vents into the room all night long and we asked for a non smoking room. Had to pay to keep our car each day at the hotel and shuttle service does not run 24 hours as stated on hotel door and website. Ended up having to hire an Uber to the airport. It’s great to stay if you need a room over your head and a place to lay your head.
Okay 4.4
Smells of smoke
Good 6.0
Pros: It¿s close proximity to the septa train station
Cons: You really need to put some $$ into sprucing up the hotel. There are signs of age and neglect everywhere. Take a visit there, look around and it will be extremely obvious. It also took 1/2 hour to check in.
Excellent 10.0
Pros: Location
Mediocre 3.0
Cons: Unclean outside room Bathroom outside smells of urine Drag racing g outside bedroom til 3 am could not sleep Guests complained to management
Mediocre 3.2
The hotel was very dirty overall with heavily stained carpets and stains/ marks in the walls. In the room i had the paint all around the bathroom vent was peeling. The entire hotel smelled like weed. The staff could barely speak English which made communication difficult.
Poor 1.0
Pros: Nothing
Cons: Yes no microwave , no refrigerator
Excellent 8.0
Pros: The staff was excellent. Very polite and helpful.
Cons: The rooms were very clean. The hotel as such, the walkway to the lobby and basic grounds were extremely dirty.
Poor 1.0
Pros: Please clean this place
Cons: Please clean this properly
Good 6.0
Pros: Friendly staff
Cons: Rooms were a little scuffed up on the walls & furniture. Wish there was a fridge in the room & a little store in the hotel for toiletries and snacks/food.
Excellent 8.0
It be work on inside
Poor 1.0
Cons: My blankets on my bed were wet the bathroom was a mess the carpet was worn
Excellent 9.0
Pros: Soft and comfortable bed ...nice location close to the airport.... Very quiet and spacious rooms
Cons: The rooms could really use a makeover
Poor 1.0
Pros: Worst hotel I¿ve ever even seen in my life. Hair on pillows. Stained linens. Broken toilet. Garbage filled parking lot. Horrible smelling hallways. Awful.
Good 6.0
Pros: It was OK for the most part would of liked it if they would start serving breakfast again but all & all it was ok
Cons: I stayed two days and the second day they made me put up a deposit and I just didn't understand why
Excellent 9.6
We only stayed for 1 night but it was very nice. The hotel is very clean. The room was spacious and very comfortable.
Okay 4.8
If this is a last minute option go for it, if not invest in some where else
Excellent 10.0
Nice stay
Excellent 10.0
Pros: Thank you the beds are comfortabl e
Mediocre 2.8
The room was disgusting. The floor had food on it, the bed looked as though the bedding had not been changed between guests, the odor was atrocious, and the staff was as rude as they come. After my flight was canceled, this was one of the only places that still had a room available and I now understand why. I would’ve been better sleeping in the terminal, baggage claim area, or even the airport bathroom, rather than this dirty hotel. They also do not offer a shuttle, even though when you call the phone number option one actually says “if you’re at the airport and need a shuttle, press one.” This was just an awful experience!
Good 7.0
Pros: The Location was great, and it was close to everything
Cons: The room was not clean, I went to bed and kept smelling this odor to find a pair of worn panties at the top of the bed, and dirty boxers next to the bed,called the manager about it and he asked was they mines?
Mediocre 3.0
Pros: Room was clean and bathroom was clean
Cons: There was trash all over the property, a homeless man sitting out front of the entrance. there was a man with his pants down urinating on a tree. They hallways smelled of marijuana and smoke. The air conditioner buttons were broken and no blankets.
Excellent 9.0
Pros: Comfortable beds and facilities.
Cons: The room smelled weirdly. It gave us reason to doubt it was really clean.
Excellent 10.0
Pros: Extremely clean
Mediocre 2.8
The filthiest place ever to stay. The staff was unfriendly and acted inconvenienced to help. We were supposed to stay 2 nights but only stayed one. The 2nd night we went next door to the Hampton Inn. STAY AWAY.
Excellent 10.0
Good friendly place to bring it family and I get the 💰 st for my money
Excellent 10.0
Pros: Room service is good room clean
Cons: No
Mediocre 3.0
Pros: Location
Cons: The bathroom was dirty!
Good 6.0
Pros: Location
Cons: Sheets were not clean. Room smelled and hallway had a smell also.
Good 7.0
Pros: Cheap price and good location.
Cons: Very loud people all night long.
Good 6.0
Pros: It had a bed
Cons: Cigarette Smell in the room
Okay 5.2
The staff wasn’t to kid friendly they was very rude
Mediocre 3.6
THEY DIDN'T HAVE BREAKFAST AS THEIR AD SAID ONLINE NEITHER SHUTTLE BUS TO THE AIRPORT.
Good 6.0
Pros: The location was good for traveling and attending functions
Cons: The room did not have a refrigerator or dresser drawers
Good 6.0
Cons: The room didn't provide a microwave and refrigerator. If you're staying for more than one night they should automatically give you those two things.
Good 6.0
Pros: The evening staff
Cons: Management seemed a little aloof and unconcerned with my needs
Mediocre 3.7
Pros: The bed was comfortable and I slept well (but was also sleep deprived from and probably could have slept well anywhere at that point).
Cons: The place was gross. The elevator had unidentifiable goop on the walls and floor. Carpets stained. A man clearly on drugs wandering the lobby when I arrived. The staff was distracted and slow, no smile or "welcome" or anything. It was clearly a business to churn out profits. My window in my room was cracked. Broken glass might be a hazard I would think? I was afraid to walk barefoot in my room based on the dirt and grime I saw in the main areas. Shampoo and soap (yay!) but no conditioner. Proximity to airport was great and free shuttle was also a rundown van indicative of the run-down hotel (if we can call it that).
Mediocre 3.7
Pros: Location to airport
Cons: No more free airport parking. Physical improvements in progress.
Okay 4.0
Pros: The location only.
Cons: Size of the room and bed. Front desk was not courtesy.
Mediocre 2.5
Cons: The hotel manager was rude, pointing at the check in time sign when I arrived 15 minutes early. Tried three rooms, the first of which had ants, the second: AC didn't work, and the third: grass all around the AC unit. I checked out after the third room.
Mediocre 2.0
Pros: Dirty Outdated Front desk worker was hard to understand Breakfast was a joke
Cons: See above
Good 6.0
Cons: Old feeling. Dinge
Okay 4.0
Cons: Although the room was non smoking, it smelled like an ashtray.
Excellent 8.0
Cons: In the bathroom, the flush mechanism needs fixing. Water ran continuously.
Excellent 9.7
Pros: For the price, it was a decent place. They were renovating, so there was places in the hall that smelled like paint & missing carpet, but we had one of the renovated rooms & it was nice, clean, and did the trick. Plus, we left at 4:30am to catch a flight & not only is there a free airport shuttle, but they had breakfast out before we left, so we were able to grab a bite. Night lady was abrupt, but not rude. Morning employee was pleasant & offered us breakfast & coffee.
Cons: The only thing I really didnt like was the position of the TV, which was to the side of the bed.
Excellent 8.0
Pros: The hotel is under renovation but things seemed clean. We got a new room which was nice. Very comfortable bed! Danielle at the front desk was very helpful and friendly.
Cons: There is just something about hotels showers. They had great water pressure but a not great shower head, it sprays a wide circle.
Good 6.2
Pros: The staff was very nice and friendly. They must be doing a remodel and the staff made an effort to get me in a newly renovated room.
Cons: The hotel was going through a remodel so it was a bit messy. The room was very small and not very many amenities. The breakfast was small. The hallways were hot and they appeared to have no ac running in the halls. The ice maker on the 3rd floor did not work. The alarm clock in the room did not work.
Okay 5.1
Pros: Close to airport
Cons: Place was dirty, primarily because of renovations hallways were full of dirt. Not at all what I expected from a wyndham hotel. Room was simple and adequate. Breakfast was simple, but dirty and not really a place I wanted to eat in. Staff were very nice
Excellent 9.4
Pros: Great value for the money, room was much nicer than I expected for what I payed
Okay 4.0
Pros: The outside was nice.
Cons: The room was small and not what I booked. They told me there was free parking them charged me when I planned to leave my car while going out if town. The carpets dingy. There was a lot of construction going on.
Good 6.0
Cons: They charge a fee to keep ur car while away. Could have stayed somewhere that was newer and better maintained for the same money
Excellent 10.0
Pros: I felt welcomed as soon as I arrived. They were helpful, could order food into the hotel and have it delivered to the room. The bedroom and bathroom was large and comfortable. Anything I asked for they gave it to me and was so helpful. I will stay there again and I loved it very much. Thanks Microtel Inn! You're the best! ~N.
Mediocre 2.0
Cons: Rude guy who took your credit card. Room dirty, hallway dirty. Nasty place
Mediocre 2.0
Pros: i want my money back!
Cons: Bad services...rude receptionist, place is dirty and smells funny.
Good 7.7
Pros: Hotel is near the airport with a 24 hour shuttle. We had an unexpected extended stay so took advantage of traveling into the city. The train stop was a short walk away and an easy trip into central Philadelphia. The desk staff (Danielle) was very helpful with directions and city tips. The room was basic but had comfortable beds and a decent shower.
Cons: Hotel is showing a little wear and could use some freshening . Breakfast was a low point with few choices that were mostly carbs. However, it was something to stArt the day and breakfast room opens early (530) for those with early flights.
Excellent 9.4
Pros: The room was clean, lots of hot water, and comfortable room. Overall very happy with our stay.
Cons: Breakfast could have been better quality and had more options. ex. butter instead of 'spread' for the toast. However it was certainly adequate and there was plenty of food. Also the shampoo was shampoo conditioner instead of a separate shampoo and conditioner.
Excellent 9.1
Pros: Very friendly people working there and great shuttle accommodations.
Cons: The hotel looked great outside but inside it needed some major renovations. It looked old and worn.
Mediocre 3.1
Pros: Literally nothing.
Cons: Staff was very rude, toilet only flushed half the time. Sink never stopped leaking, very bad odor and there was a condom under my bed.
Okay 4.5
Pros: Very close to the airport. Shuttle that is available 24 hrs.
Cons: Very noise, needs to be updated. My door lock stopped working after the first night, so I had to change room, no flexibility with the bus to drive you to nearby places. Very basic continental breakfast with no hot options.
Mediocre 3.1
Cons: The hotel lost my reservation when I first arrived. Then, they put me on the ground floor behind the desk where I listened to every customer all night. In the middle of the night, the person staying across from me was apparently smoking in a non-smoking room, resulting in a shouting match between the manager and the guest at 2 am. Managed 2 hours of sleep.
Mediocre 3.0
Pros: Proximity to airport.
Cons: Smelled very bad. Combination of smoke and mildewed carpet.
Okay 5.6
Pros: Price
Cons: Room size, breakfast, cleanliness
Excellent 8.0
Pros: Good price. Clean, comfortable. Basic free breakfast. Convenient to airport. Quite convenient to town by car or rail.
Cons: Bit noisy, but surprisingly good for right next to airport.
Microtel Inn & Suites by Wyndham Philadelphia Airport - Philadelphia
Rated no. 13
5.8
Okay 5.8
Based on 2,714 reviews
Details
Reviews
₹ 8,596

Cleanliness
6.2
Comfort
6.3
Facilities
4.0
Location
7.3
Overall
3.1
Overall 5.6 Okay
Based on 697 reviews
Cleanliness
6.2
Comfort
6.3
Facilities
4.0
Location
7.3
Overall
3.1
Cleanliness
7.0
Comfort
6.0
Facilities
4.0
Location
7.0
Overall
5.5
Cleanliness
6.0
Comfort
6.2
Location
7.0
Services
5.8
Staff
6.6
Cleanliness
6.5
Comfort
6.6
Location
7.5
Overall
2.3
Services
6.5
Cleanliness
5.7
Comfort
6.3
Location
7.0
Services
5.7
Staff
6.8
Cleanliness
6.1
Comfort
6.3
Location
7.3
Overall
2.0
Services
6.1
Cleanliness
5.9
Comfort
5.9
Location
6.8
Services
6.0
Staff
6.5

Mediocre 2.0
Pros: just the location, nothing else
Cons: mattress in bad conditions, we were 6people and just amenities for 2, AC dosent worked, staff with bad responses
Good 6.0
Pros: The daily breakfast grab bags were nice when there was some.
Cons: The room wasn’t the best due to odor and window leaking.
Excellent 10.0
Pros: I liked that the room was nice and clean and the staff was very nice and accommodating
Cons: No
Okay 5.0
Pros: The location was great. Close to work
Cons: The room could've been more clean
Excellent 8.0
Pros: it was comfortable and quiet it’s like a chill spot
Cons: no breakfast but they did have free coffee and muffins
Mediocre 2.4
This is a short term housing solution for folks with nowhere to go. I don't blame them. No WIFI as advertised. No Airport shuttle as advertised. Doors cracked open with loud TV's and people and children moving from room to room. Guy walking up and down hallway at 1AM talking on cell phone. Waiting for Lyft at 3AM hearing children yelling and playing in rooms. Corporate should be ashamed!
Mediocre 2.0
Unsafe. Dull and dingy. Needs MAJOR renovations and serious CLEANING!
Poor 1.0
Pros: bad experience ever the hotel is very dirty the room was very dirty and smelly
Cons: I dont like the hotel at all I would like recommend it
Mediocre 2.0
Keep away from this hotel, read the reviews they are all true if they are negative
Poor 1.0
Pros: Nothing, they have bugs
Cons: No shuttle from the Airport.
Okay 4.0
Pros: Location
Cons: The entire hotel had a foul odor, there were people drunk and smoking at the entrance all night, room was not clean, ceiling gs had black spots/stains, there is a $100 deposit when you check in, elevator was disgusting and the shower head was rusted
Poor 1.0
Cons: I had to wait 20 minutes for someone to come to the desk and check me in. The fire alarm kept going off because of bad battery. Door to the room would not fully close.
Mediocre 3.0
Pros: Location
Cons: I arrived and was charged 100 deposit totally understandable I was told this was just in case I smoke inside the hotel. I went to the room and smelled like a ashtray And very dirty. Went to reception to the gentleman and he said ¿and what u want me to
Excellent 10.0
Pros: The hotel was close to the airport, easy to find and easy to park. The room was huge.
Cons: I wasn't provided any information on the WiFi.
Poor 1.0
Pros: It was very dirty , with a horrible smell starting from the lobby to the room. There were children riding bikes and scooters in the lobby down the 1st floor hallway!!! You wait every time you go to front desk for an unacceptable amount of time (ck in & ou
Cons: I have never slept with my chair against the door until my stay with this location!!
Good 6.0
Pros: the full kitchen
Cons: the hallway, the smell, the gym n it didn't have a business center. and have the kitchenware.. Full kitchen but it comes with nothing atno b CT 2x 4F 3
Okay 5.0
Pros: The location was convenient for the business and work that I needed to take care of, even with being there with my disabled mother and family.
Cons: I did not like the fact that the room that was given to us had a broken stove the knobs would not turn,the sink in the kitchen was clogged there were no pots or utensils or dishes in the room,I was told due to other guests taking the silverware and dishes
Poor 1.0
Pros: The location is good and convenient to a lot of attractions.
Cons: I described it as the place the state puts prisoners after release before they enter society. The extra charges, the front desk staff, the cleanliness of the common areas and room were sub-par. The elevator was broken, no flatware, glasses and a bad odor
Good 7.0
Pros: Great staff, great location
Cons: In need of a renovation and a good rug shampooing.
Mediocre 2.8
First you reserve online to get there to be told no more rooms, the staff unprofessional and why it's always the black mf, very sad. Change staff asap
Okay 4.0
Cons: Check in person was poor
Mediocre 2.0
Couldn't find my reservation through Agoda... WIFI doesn't work, bad smell in bedroom...dirty during Covid-19 avoid at all costs!
Good 6.0
Pros: The location was perfect.
Good 7.0
Pros: It had a kithen
Cons: In order to get towels u had to bring towels back they only gave two rags
Excellent 10.0
Pros: I love the layout, so comfortable, kitchen was awesome.
Cons: Everything was great
Good 6.8
Asking second floor guess to remember there are neighbors underneath. Plz treat them as second floor guest would like to be treated. Thank u.
Okay 5.0
Pros: Manager was awesome. Rest of office staff...not so much. Room was very clean, lobby not so much.
Cons: Clientele was very sketchy.
Poor 1.0
Pros: NITHING AT ALL SO DIRTY AND MEAN, THEY KICKED ME OUT FOR NOTHING
Cons: I didn't like anything about it
Mediocre 2.0
Pros: The staff was the nicest thing about this hotel.
Cons: Well to be honest everything. Carpet was dirty in every room and hall way it was dirty the stove look like it never been cleaned. I had a mouse trap ony wall in the closet. I wouldn't recommend this place to no one.
Okay 5.0
Pros: The layout of the room
Cons: A particular staff member calling me profane names.
Mediocre 3.0
Pros: The outside area was not clean. The room had a very large puddle of water next to the ac unit. It was never addressed. I could not operate the TV because there was no remote, thus i could not turn it on.
Cons: Not a clean odor, no remote on tv, parking fee was not disclosed.
Excellent 10.0
Pros: Quiet kitchen was awesome. Staff very nice plenty of room could live there.all good
Poor 1.0
Pros: The staff
Cons: Room wasn't the room I booked. Very dim lit in the lobby and hallways. Carpet in the room was filthy. Ended up not staying here. If it would have been just my husband and I we may have sucked it up and stayed, however no way I'd stay there with kids.
Excellent 9.0
Pros: Size the kitchen laundry
Cons: All good
Poor 1.0
Pros: Nothing.....
Cons: There was Noise and people arguing in the hallways. They were short on every supply. We didn’t have wash towels? I wanted a partial refund I just didn’t know who to talk to?
Okay 4.0
Pros: Nothing
Okay 5.0
Pros: Kitchen
Cons: Lack of pots set
Excellent 10.0
Pros: Location and convenience of being home away from home during this pandemic... Being able to make our meals and get in R&R
Cons: Sometimes the rooms are not checked over after they are cleaned sinks may still be dirty or soap left from previous guest
Excellent 10.0
Pros: Great location down street from a great ruby tuesdays kitchen in room awesome
Cons: The paying for parking overnight
Excellent 8.0
Pros: convenience and pet friendly
Cons: Having to pay for parking
Okay 5.0
Pros: Nothing special
Cons: The maids like to walk in the room is too much without warning don't like that
Good 6.0
Pros: Size of room n amenities
Cons: What I don't like about the hotel is the lack of respect for personal space given by the staff which repeatedly just opens doors with a very light knock even before checkout time and throughout the day sneakily.
Poor 1.0
Pros: Absolutely nothing
Cons: Broken fixtures in my room. The elevator was broken and could not be used. They were huge trash bags laying around all over the hotel full of garbage. The smell was horrible.
Poor 1.0
Pros: Absolutely nothing! Waste of money completely
Cons: Room was disgusting not clean at all all the lights were broken tv didn’t work at all garbage under beds stains on sheets windows messed up WiFi not accessible parking lot packed breakfast horrible staff not helpful at all
Okay 5.0
Pros: Everything worked this time
Cons: The stove didn't work properly none of the knobs would stay on and I couldn't get an accurate temperature reading
Excellent 10.0
Pros: All
Cons: No
Mediocre 3.0
Pros: Proximity to the airport was good
Cons: The airport shuttle does not run 24 hours. It does not start until 5am which is not suitable for any leaving on early flights. There was no telephone in the room as advertised. There was no information about room service. Desk was not 24 hours.
Excellent 10.0
Pros: The staff were extremely friendly and accommodating.
Okay 4.0
Pros: Convenient location
Cons: Dirty carpets, dirty bathrooms
Good 6.0
Pros: I liked the size of the unit.
Cons: The hallway always had the smell of several different meal being prepared. It was disagreeable to me.
Mediocre 3.0
Pros: Location
Cons: Bugs and roaches
Mediocre 3.0
Pros: I left my glasses and they fpund them.
Cons: Service wasnt that good.
Mediocre 2.0
Pros: The Location
Cons: They had no silverware no utensils nothing in the room they made you pay for parking and I try to steal my daughters iPad
Good 7.0
Pros: Location.
Cons: No ice machine in the hotel. They force you to use ice cube trays, yet there were none in our room. Consequently, Guests are out of luck if they want ice before going to bed.
Mediocre 3.0
Pros: None
Cons: Hotel feels unsafe, and room is big but smells stinks.
Mediocre 3.0
Cons: The cleanliness of the bathroom. There were hair on the shower curtain and tiles.
Good 7.0
Pros: No
Cons: Parking fee is very high!
Good 6.0
Pros: Quiet
Cons: Staff was unfriendly
Good 6.0
Pros: Hotel is okay for the price we paid. Bed is comfy enough and room is really spacious.
Cons: Lobby is kinda stinky but we understand it must be from all the rooms that are cooking since room comes with kitchen.
Mediocre 3.0
Pros: The best of this say was the staff member worked at the front desk. Worked at the front desk. I have stayed at a few Extended Stays in this was the worse.
Okay 4.8
Pros: The hotel was available and the staff person that checked me in was wonderful. .
Cons: I drove to Philly for my aunts funeral. The outside door of the hotel was locked when I arrived which indicates the area is not safe. My son needed cover because it was not in the room. When we called, he was told to come down stairs and get it. The next morning, when we went down for breakfast, there were muffins that were dry and hard, and packaged oatmeal. There was no juice only coffee. In addition, the smell of marijuana filled the hallway. When we went back to the room, I called the front desk for an iron that was working as the one in the room was broken. 20 minutes later, after we were dressed, the iron arrived. If I had a choice, I would not stay at this Extended Stay again.
₹ 10,299

Cleanliness
5.8
Comfort
6.0
Facilities
5.3
Location
7.0
Overall
4.0
Overall 5.3 Okay
Based on 1,484 reviews
Cleanliness
5.8
Comfort
6.0
Facilities
5.3
Location
7.0
Overall
4.0
Cleanliness
2.0
Comfort
2.0
Facilities
2.0
Location
2.0
Overall
2.0
Cleanliness
10.0
Comfort
8.0
Facilities
10.0
Location
6.0
Overall
8.0
Cleanliness
5.7
Comfort
5.9
Location
7.0
Services
5.6
Staff
7.0
Cleanliness
4.0
Comfort
6.0
Facilities
4.0
Location
4.0
Overall
4.0
Cleanliness
4.0
Comfort
5.0
Facilities
5.0
Location
6.5
Overall
4.0
Cleanliness
5.9
Comfort
6.1
Location
7.0
Overall
4.2
Services
5.7
Cleanliness
5.6
Comfort
5.6
Facilities
5.0
Location
6.6
Overall
4.0
Cleanliness
5.9
Comfort
6.1
Facilities
5.6
Location
7.0
Overall
3.8
Cleanliness
5.8
Comfort
5.7
Location
6.9
Services
5.5
Staff
6.6

Mediocre 2.0
Pros: Close to the airport
Cons: The hotel grounds were filthy! Strewn trash everywhere. Inside, heavy odors due to trash being left in hallways for days. Disgusting!
Mediocre 2.0
Pros: nothing dirty dusty
Cons: bugs in the room
Mediocre 3.0
Pros: Handicapped accessibility and free breakfast and parking.
Cons: My confirmation # was for a handicapped accessibility. My husband and I have never stayed at a hotel without an ice machine, telephone cords off the phone, no coffee pot. This is the worst experience we've ever encountered. People hanging outside!!!!!
Poor 1.0
Cons: bugs , broken counters , power outages
Excellent 10.0
Pros: The whole experience room was clean staff is friendly good location
Mediocre 3.0
Cons: This facility is dirty, stinks and had very sketchy people hanging out in front of the place. BTW Coffee and a Muffin is not breakfast
Poor 1.0
Pros: Run down room with damaged furniture and stained carpets, but surfaces, bathroom, and sheets were clean. Housekeeping did a great job.
Cons: Hotel in serious disrepair. Gate to parking area broken impacting security of my vehicle), room run down with damaged furniture and stained carpets. No hot water in shower. When I went to inquire why, no one at front desk for extended period.
Good 6.0
Pros: Customer Service was outstanding! I came with a big group and the three ladies that helped me were great. The manager was also very accommodating to what I needed.
Cons: The rooms were terrible for the amount of money we had to pay it was not worth it. The carpet was dirty, the furniture looked like they got it from a yard sale and everything did not work in the room. They're is noway you 4 star elevator in a 1 star hotel
Mediocre 2.0
Cons: The Extended Stay in Philadelphia was the WORST hotel we’ve ever stayed at. I can’t believe we paid over $200 to stay there. The amount of pot smoke in the hallways was ridiculous. There were people partying in the rooms next to us & below us. The room literally had dirt on the walls, shower, fridge & blow dryer. The bed was supposed to be a queen but it was a double. And they required $100 deposit which wasn’t mentioned during the booking process. The only positive thing about this place was the front desk staff.
Excellent 10.0
Pros: The staff and even the security guard is cool.clean and quiet
Poor 1.0
Pros: The price
Cons: Floor was dirty, kitchen had no utensils of any kind. Or dishes for advertising a full kitchen. Night gal said they had a grab and go breakfast in the morning never did. .
Poor 1.0
Pros: The hotel front desk person refused to allow me to check in unless I paid double. Most absurd thing I ever heard. I was forced to roam the parking lots of other hotels looking for one from 1:30-3:30. Totally unacceptable. He had a major attitude.
Cons: Worse travel experience I have had in my life. Was in for my step mothers funeral and i had to walk to. 4 other hotels in the middle of the night in a horrible part of town I hate to say this but this black man copped an attitude the minute he saw me
Good 6.0
I was totally disappointed with my room lights weren't working in the room, heat wasn't working, the refrigerator didn't work; only the freezer worked. The outside of the refrigerator was filthy. A drawer from the dresser was missing.
Poor 1.0
Pros: Easy access off the highway, getting into Philadelphia, close to a wawa for coffee.
Cons: This hotel shouldn¿t even be one star! Lots of scary people apparently live in this shabby hotel. It was dirty, unkept with beat-up furniture. The ¿fully stocked kitchen ¿ had one stainless steel bowl in the cabinet. That¿s it. No coffee maker
Excellent 10.0
Pros: Everyone was very nice especially siani she was a very good help checking in and checking out I'm me and my husband are handicapped
Poor 1.0
Pros: The proximity to the airport.
Cons: Hotel reeked of marijuana smoke. No one at front desk for check in, waited 10 minutes. Hallway lights didn¿t work. Shower didn¿t have a curtain. Trash in room. 3/4 lights didn¿t work in room. No one at check out, just a bucket that said ¿drop
Okay 5.0
Cons: I book the room they didn't have the room i paid for they said they would give me a discount and haven't gotten that yet they didn't have staff on the weekends so asking questions nobody knew nothing so it will never go again
Excellent 8.0
Pros: Price and quiet laid-back setting
Cons: 100 noncash deposit
Okay 4.4
it is not clean at all
Poor 1.0
Pros: There was people standing out and the rooms look like they never cleaned the room
Cons: Yes very very unprofessional
Good 6.0
Pros: Is very near to airport zone.
Cons: Im wait 30 minutes to antend to me and the room is not ready wait to asign new.
Poor 1.0
Pros: none
Cons: the room was smelling ver bad, nobody at the front desk for check-in for 20 minutes
Poor 1.0
Pros: Location. The staff was friendly but I¿m very unhappy that I did receive the room I booked.
Cons: I booked a king suite and called the hotel to make sure they had It available. When I got there they said they were sold out. The hotel was disgusting. I reeked of weed amongst other odors. There was bugs in the room! I believe roaches. It was gross.
Poor 1.0
Pros: One front desk employee was very nice and professional.
Cons: This hotel was HORRIBLE!It was run down,dirty & smelled like marijuana in the elevator,hallway AND our room had the smell. Furniture looked like it came from the dumpster, debris under the bed, most buttons on the telephone missing, hole in the wall!BUGS!
Poor 1.0
Pros: Nothing
Cons: Everything
Mediocre 3.0
Cons: Dirty
Excellent 8.0
Pros: No noise and comfortable beds.
Cons: 4th floor was not very clean and I had to change rooms due to someone's dirty sock left in the room and black spots on the covers.
Mediocre 2.0
Weird ppl
Okay 5.2
We stayed here for an Eagles game in Philadelphia. It was pretty close to plenty of fast food and restaurants and only about 15 minutes away from the stadium. After reading the reviews, I was expecting the place to be filthy. It was not the cleanest place, but nothing that a little extra travel prep couldn’t solve. I would recommend bringing shower shoes and your own sheets/bedding. It also smelled like old cigarettes & chlorine. It was the cheapest option in a 10 minutes radius from stadium. You get what you pay for.
Okay 5.0
Cons: There was no hot water for the shower
Excellent 10.0
Pros: That I could rest and have some quiet time The hotel is very quiet abd I truly enjoyed
Cons: No everything was great
Mediocre 3.6
The carpets in the room were filthy and weren’t vacuumed. The room smelled like wet cigarettes.
Excellent 8.0
Pros: The staff was professional and friendly. The staff was very knowledgeable.
Cons: The room was not completely clean and with covid that was a surprise ¿¿¿¿
Excellent 9.0
Pros: Close proximity to all attractions.
Cons: No!
Okay 4.0
I wanted to give them the benefit of the doubt but this was a filthy room with cig burns in the carpet and bathroom. Our bathroom trash had garbage already in it and there were bugs. We needed the room for an overnight layover so we just felt with it but would absolutely not recommended. Also, didn't feel comfortable leaving as there were security guards posted in the lobby. Spend a bit more and stay somewhere decent. The staff was nice.
Mediocre 3.6
Very dirty. Not worth the high price. Needs alot of updating from the stove to the bathroom
Good 7.0
Pros: It was quite and the staff was very nice.
Cons: Nothing for the kitchen. No safe deposit box. I called and no one ever got back to me. I was recommend this hotel if you didn't need a kitchen.
Mediocre 3.0
Pros: Nothing
Cons: Everything
Good 6.0
Cons: I paid for a queen size I I was in a full size bed instead
Okay 4.0
Pros: The room was bigger than I expected.
Cons: The staff was rude at the front desk. They charged my card for a deposit that they should not have. The room was not cleaned right. My grandkids found pill bottles that I didn¿t bring. I don¿t think the bathroom was ever cleaned and guest service wa
Okay 5.0
Pros: Staff
Okay 4.0
Pros: Close to the airport
Cons: Staff was hard to find and not very knowledgeable. No working vending machines and nothing within walking distance to get something as simple as a drink
Mediocre 3.0
Pros: Location
Cons: Queen Bed Was Full Size The Hotel Has A Bad Smell Only One Person On Staff That Night
Good 7.0
Pros: The price
Cons: Overall was good
Okay 5.0
Pros: Roomy room. Nice bed.
Cons: People smoking right outside of the entrance. Employees as well as guests even though there is a BIG ¿No Smoking¿ sign. I have an infant and a toddler, I did not appreciate the carelessness. Shower head does not work. Front desk agents were rude.
Mediocre 3.6
It was a great stay
Excellent 8.0
Pros: Staff
Cons: Room was dirty
Excellent 10.0
Pros: It was clean and comfortable
Cons: Everything was to my liking
Mediocre 2.4
Not only it is a pigsty, you cannot even sleep well because tenants who live in there make a lot noise in the evenings in and out (loud music, car noise, loud talks, etc.). Thus, the smell is heavy smoke even in bedrooms that are for non-smoking people. Unfriendly people. No complementary parking. Dangerous area to walk.
Mediocre 2.0
Pros: Location
Cons: Room Was dirty, noisy and people running in halls
Mediocre 3.6
Hotel has a weird location. Smells like cigarettes and the room rug has stains. All night there was a beeping noise.
Mediocre 2.0
This place is dirty. People were slamming doors all night. I could hear the person in the next room snoring, I couldn't sleep. I wouldn't go back there if it was the only place I had to go to. I would sleep in my car first.
Mediocre 3.6
Staff was very unprofessional, lady at desk had to send someone up to the 3rd floor to check if any clean rooms were available. The room itself had outdated furniture that was damaged from years of use, walls were in need of repair and there was a hole in the bathroom wall that was stuffed with tissue.
Mediocre 3.6
Sleep else where
Okay 4.0
Pros: The location
Cons: There were no dishes or pots for the kitchen. Also seen a roach upon arrival.
Excellent 9.0
Pros: The room was very clean
Mediocre 2.0
This place was absolutely disgusting. The room smelled so bad it made me vomit. I spent $12 on airfreshener that offered no relief. The staff was rude and uninviting. The towels were stained and showed the name of a local hospital. I originally booked 2 nights, but left after the 1st night obviously. I expect my money back for, at the very least, the 2nd night.
Okay 4.0
Pros: Theron desk staff was very helpful
Cons: Very dirty
Okay 5.0
Pros: Near airport
Cons: They advertised transportation to airport, that's the reason I made the choice at this location.They did not and put me in a position not knowing how I was going to get to the airport . The told me to use the shuttle of the hotel next door.Answer was Nooo
Mediocre 2.0
Pros: The only thing I liked was the OKAY pricing...
Cons: This hotel was very dirty we had roaches in our room, I usually don’t listen to recommendations but boy we should have listened to this one. We only didn’t say anything due to staying 2 days but at check out we deff should ha
Mediocre 3.0
Cons: They make u pay to park, the stafff is ratchet, they don’t offer to clean your Room if u stay there longer then a day. I seen people getting there car towed that was residents there and Got ticket. I sat over 20 min waiting for them to op
Good 7.0
Pros: Location was great! Staff was nice and friendly.
Cons: Attention to cleaning. Long strands of hair in the Bathroom. Dead bolt would not engage.
Mediocre 3.0
Cons: They charge my card give me the runaround would not reimburse my money told me to take it up with my bank. Manager did not care to do her job no one could help me
Good 6.0
Pros: Location
Cons: No clean linen ever,No Security....
Okay 5.0
Pros: It’s quiet
Cons: Some not all of the staff is rude
Mediocre 2.0
Pros: Checkout?!!
Cons: Almost everything.
Good 6.0
Pros: House keeping
Good 7.0
Pros: Price
Cons: No
Good 6.0
Pros: Convenient to whatever i needed. Food and gas etc
Cons: Smelled terrible. Lobby smelled like an old basement and my room smelled worse.
Good 6.0
Cons: Kayak and/or apparently booked a smoking room for me even though I requested non smoking. Luckily they had a non smoking available when I arrived but if they hadn't it would have been awful as I am allergic to cigarette smoke.
Good 6.5
Pros: The bed and chairs were clean and comfortable
Cons: Some maintenance was skipped before my check-in. Bathroom sink was dirty, toilet was dirty, stove had two electric burners but only one worked.
Mediocre 2.2
Cons: Staff was terrible and the rooms were disgusting.
Okay 5.4
Cons: Took half hour to check in, initially sent to wrong room with other guests inside..
Okay 4.0
Pros: The proximatity to the freeway.
Cons: Towels and bedding were stained. Bathtub had soapscum residue, and their was not fan/vent. Mildew was present on the ceiling. The carpet had stains and there was a layer of dust on a few pieces of furniture. We also saw a roach motel on the floor, by the nightstand. Also, the checkin receptionist stated that she steals people's info for her Netflix, because she doesn't want to pay $7.99 for it so she can watch the show Scandel. The parking lot was littered with trash, and the grab and go breakfast was stale and tasteless.
Okay 5.7
Pros: Location was adequate and nice and clean room.
Cons: There was a fire @ 0330. It was a miserable night with the worst timing. It wasn't the staffs' fault with the fire situation, but how they handled the situation and compensation post fire was the problem. Management offered 25% off of one night. I thought that the whole night should have been compensated because of the time of night that the event occurred. It wasn't a good experience.
Excellent 8.5
Pros: Staff, Hotel, and overall the hotel itself was nice
Cons: Lumpy beds, terrible pillows. Had the unfortunate timing with guests that were smoking weed.
Mediocre 2.0
Pros: The manager was nice.
Cons: Probably the nastiest hotel that I have ever stayed in. My niece found a condom in the dresser draw, the towels were dirty, everything was just awful. I will do everything in my power to avoid staying at this hotel, ANYWHERE in America, not just Philadelphia. I will also do my best to keep people away through WOM and no matter where I am. It was just awful.
Okay 4.5
Pros: You have a bed to sleep on and close to the Airport so it won't cost you much to order a cap or uber.
Cons: Kayak gave me the smoking room which was very smelly, I've been in many hotels with smoking rooms but this one smelled like ashtray. The housekeeping only come to clean rooms in the early morning, if you leave by the afternoon no one will clean your room. Also all hotels in the area have a free shuttle to the Airport but not this one which is something I think they should consider.
₹ 10,145

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