Best hotels in New Town (Edinburgh)
With a stay at The Balmoral Hotel, you'll be centrally located in Edinburgh, steps from Princes Street and 4 minutes by foot from Scott Monument. Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services.
Overall 9.3 Excellent
Based on 2,662 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
Excellent
9.5
Pros: Peace and quiet in a very busy and noisy city
Excellent
10.0
Pros: Excellent location, close to all tourist attractions, tour buses, museums, shopping centers. Friendly and helpful staff.. Very professional Loved the breakfast - room service The room and the hotel is very elegant
Good
7.5
Pros: Great location
Excellent
9.5
Pros: The Harry Potter books in the suite was amazing
Excellent
10.0
Pros: The staff are lovely - nothing is too much trouble.
Excellent
10.0
Pros: We were given an upgrade which was a real surprise. Made out special occasion more special. Staff were lovely.
Excellent
10.0
Pros: Zoltan at reception was a star. The restaurant and bar team were efficient and friendly. Rooms were clean and well appointed. Looking forward to our next visit
Okay
5.7
Pros: I told them I am severely asthmatic. When I walked into the room I immediately smelled musty old rug that was cleaned at least dozens of times and exhausted its useful life a long time ago. I went back to the front desk and told them needed a different room for medical reasons and willing to pay more. The front desk person and the day manager told me that they did not have availability without any serious they said no without any consideration and force me to sleep in this room where I ended up wheezing all night. They also lied to me that all the rooms were renovated at the same time and were the same. And it turns out that there were at least a few rooms available.
Excellent
9.4
Pros: The Number One was a tremendous experience. The hotel and restaurant staff could not have been better during our stay. I would simply say keep it up!
Excellent
9.5
Pros: The staff particularly Brett, Ralph and the evening concierge, provided exceptional service and were extremely professional and helpful. Thank you for a wonderful stay which made our trip to Scotland quite memorable.
Excellent
8.3
Pros: The thing I liked the most is the location
Excellent
8.0
Pros: Excellent breakfast with many choices, varied dinner menu, good house wine
Details
Reviews
Overall 9.3 Excellent
Based on 2,662 reviews
Location
9.5
Service
9.2
Pool
8.6
Room
8.3
Bar
8.2
Wellness
8.1
Amenities
7.7
Food
7.4
Breakfast
6.2
WiFi
5.2
Value
3.4
Location
9.2
Service
9.1
Vibe
7.9
Room
7.9
Breakfast
6.4
Value
3.5
Location
9.6
Service
9.4
Room
7.7
Breakfast
6.3
Value
3.7
Service
8.6
9.5 Excellent
Pros: Peace and quiet in a very busy and noisy city
Cons: Nithing
10.0 Excellent
Pros: Excellent location, close to all tourist attractions, tour buses, museums, shopping centers. Friendly and helpful staff.. Very professional Loved the breakfast - room service The room and the hotel is very elegant
Cons:
7.5 Good
Pros: Great location
Cons: Could’ve done more for us to make our honeymoon special
9.5 Excellent
Pros: The Harry Potter books in the suite was amazing
Cons:
10.0 Excellent
Pros: The staff are lovely - nothing is too much trouble.
Cons: I didn’t not like anything.
10.0 Excellent
Pros: We were given an upgrade which was a real surprise. Made out special occasion more special. Staff were lovely.
Cons:
10.0 Excellent
Pros: Zoltan at reception was a star. The restaurant and bar team were efficient and friendly. Rooms were clean and well appointed. Looking forward to our next visit
Cons:
5.7 Okay
Pros: I told them I am severely asthmatic. When I walked into the room I immediately smelled musty old rug that was cleaned at least dozens of times and exhausted its useful life a long time ago. I went back to the front desk and told them needed a different room for medical reasons and willing to pay more. The front desk person and the day manager told me that they did not have availability without any serious they said no without any consideration and force me to sleep in this room where I ended up wheezing all night. They also lied to me that all the rooms were renovated at the same time and were the same. And it turns out that there were at least a few rooms available.
Cons: The front desk staff should care about the wellbeing of their customers. Poorly trained and inconsiderate.
9.4 Excellent
Pros: The Number One was a tremendous experience. The hotel and restaurant staff could not have been better during our stay. I would simply say keep it up!
Cons:
9.5 Excellent
Pros: The staff particularly Brett, Ralph and the evening concierge, provided exceptional service and were extremely professional and helpful. Thank you for a wonderful stay which made our trip to Scotland quite memorable.
Cons: We liked everything about the hotel.
8.3 Excellent
Pros: The thing I liked the most is the location
Cons: The hotel needs to be renovated
8.0 Excellent
Pros: Excellent breakfast with many choices, varied dinner menu, good house wine
Cons: Breakfast service sometimes a bit slow. Also, breakfast should have been Included with room for the price.
With a stay at The Balmoral Hotel, you'll be centrally located in Edinburgh, steps from Princes Street and 4 minutes by foot from Scott Monument. Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services.
Overlooking one of Edinburgh’s prettiest private garden squares, Kimpton Charlotte Square consists of seven interconnected Georgian townhouses in the heart of the New Town, a UNESCO World Heritage Site. Inside, the newly renovated interior blends handsome woods, plush fabrics, and rich pops of color to luxurious effect. A magnetic inner courtyard and an acclaimed Middle Eastern restaurant have cemented the hotel as buzzy hub of modern life in Edinburgh.
Overall 9.1 Excellent
Based on 3,718 reviews
All reviews
- All reviews
Excellent
10.0
Pros: Fantastic facilities and very friendly and helpful staff
Good
7.0
Pros: the staff is amazing, they go out of their way to make sure you have every thing you need or want great location
Excellent
9.5
Pros: Low key luxury hotel in a central area. Close to main sightseeings and dining are very cost and full of natural light. Free snacks as well.
Excellent
9.5
Pros: This is a beautiful hotel and a great use of these historic buildings.
Excellent
10.0
Pros: Gym and Spa services. Baba was an excellent restaurant.
Excellent
10.0
Pros: Absolutely loved this hotel. From the design to the history of the building to the incredibly friendly and helpful staff to the location to the spa... I could go on and on. Loved!
Excellent
10.0
Pros: Overall a great hotel in the heart of the city
Good
6.3
Pros: Convenient to where I was going - Usher Hall and EdBookfestival
Excellent
10.0
Pros: Clean and comfortable
Excellent
10.0
Pros: Love the situation, the look and design, the variety of spaces...
Excellent
10.0
Pros: The staff were MORE than great in loads of ways, but most of all, I left some sentimental item in the room. I felt like they moved heaven and earth to get them back to me. Breakfast was really busy, ( festival time) and I watched the team ALL operate at 150% to please everyone Also, the decor was inspiring Bed super comfy. Huge towels, ample products in bathroom.
Excellent
10.0
Pros: We asked to be in the same floor as our friends and after a small hiccup this was arranged.
Excellent
8.0
Pros: The location was perfect, the staff very helpful and the rooms were good size and perfectly clean.... I would definately stay at this hotel again
Okay
4.0
Pros: Hotelroom
Good
7.7
Pros: location and staff
Good
6.0
Pros: comfort and proximity to the highlights of the city Had stayed there on previous occasions
Okay
5.7
Pros: Relaxing time spent with a friend. Enjoyed Indian head massage although would have preferred it without a top on rather than my arms and shoulders being massaged over my clothes!
Okay
5.2
Pros: Staff were very helpful.
Good
6.4
Pros: Location
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Cons: $self.cons
Excellent
8.0
Pros: the friendliness and helpfulness of staff and the proximity of hotel to shops and bus stops
Good
6.8
Pros: Site, staff, facilities and room
Good
6.4
Pros: $self.pros
Details
Reviews
Overall 9.1 Excellent
Based on 3,718 reviews
Cleanliness
9.4
Comfort
9.3
Location
9.5
Services
9.1
Staff
9.2
Value for money
8.4
10.0 Excellent
Pros: Fantastic facilities and very friendly and helpful staff
Cons:
7.0 Good
Pros: the staff is amazing, they go out of their way to make sure you have every thing you need or want great location
Cons: the renovations that are taking place where right out side are room they started every morning at 7 every day even Sundays. I am sure once it all gets fixed it will be amazing
9.5 Excellent
Pros: Low key luxury hotel in a central area. Close to main sightseeings and dining are very cost and full of natural light. Free snacks as well.
Cons: Solo room is a bit small and separated, far less valued than classic double room. Parking is a problem, better preserved with the hotel in advance.
9.5 Excellent
Pros: This is a beautiful hotel and a great use of these historic buildings.
Cons: The food and service in the dining room was quirky and often not what we wanted. Better staff training and supervision along with a new executive chef would be most helpful
10.0 Excellent
Pros: Gym and Spa services. Baba was an excellent restaurant.
Cons: Minor issue: didn’t get a bar of soap.
10.0 Excellent
Pros: Absolutely loved this hotel. From the design to the history of the building to the incredibly friendly and helpful staff to the location to the spa... I could go on and on. Loved!
Cons:
10.0 Excellent
Pros: Overall a great hotel in the heart of the city
Cons: That I had to come back home
6.3 Good
Pros: Convenient to where I was going - Usher Hall and EdBookfestival
Cons: Cramped room. No easy chair for reading. Sluggish shower drain, threatening to swamp bathroom floor. Sour milk, so coffee ruined.
10.0 Excellent
Pros: Clean and comfortable
Cons:
10.0 Excellent
Pros: Love the situation, the look and design, the variety of spaces...
Cons: Some traces of aging (bathroom ceiling), but nothing of a real problem.
10.0 Excellent
Pros: The staff were MORE than great in loads of ways, but most of all, I left some sentimental item in the room. I felt like they moved heaven and earth to get them back to me. Breakfast was really busy, ( festival time) and I watched the team ALL operate at 150% to please everyone Also, the decor was inspiring Bed super comfy. Huge towels, ample products in bathroom.
Cons: Nothing!
10.0 Excellent
Pros: We asked to be in the same floor as our friends and after a small hiccup this was arranged.
Cons: Bigger area for breakfast as there was a bit of a wait for a table. Comfortable to waiting place though .
8.0 Excellent
Pros: The location was perfect, the staff very helpful and the rooms were good size and perfectly clean.... I would definately stay at this hotel again
Cons:
4.0 Okay
Pros: Hotelroom
Cons: Temperature in bar very cold, barkeeper not very friendly (I have no time to make tea)
7.7 Good
Pros: location and staff
Cons: air conditioning-room was too hot at night.
6.0 Good
Pros: comfort and proximity to the highlights of the city Had stayed there on previous occasions
Cons:
5.7 Okay
Pros: Relaxing time spent with a friend. Enjoyed Indian head massage although would have preferred it without a top on rather than my arms and shoulders being massaged over my clothes!
Cons: The breakfast on Saturday was cold...the sausages & bacon were undercooked!
5.2 Okay
Pros: Staff were very helpful.
Cons: Rooms too hot but they did bring a fan on request which helped a little.
6.4 Good
Pros: Location
8.0 Excellent
Pros: the friendliness and helpfulness of staff and the proximity of hotel to shops and bus stops
Cons: I felt that the hallways on the way to the rooms were a bit shabby looking
6.8 Good
Pros: Site, staff, facilities and room
Cons: No
6.4 Good
Cons: Booked valentine dinner online, yet when we went down for dinner 1 hour before dinner was supposed to be finished we were told that we were not allowed in. The guy in the resturant was very unhelpful talking over everything I said to him.
Overlooking one of Edinburgh’s prettiest private garden squares, Kimpton Charlotte Square consists of seven interconnected Georgian townhouses in the heart of the New Town, a UNESCO World Heritage Site. Inside, the newly renovated interior blends handsome woods, plush fabrics, and rich pops of color to luxurious effect. A magnetic inner courtyard and an acclaimed Middle Eastern restaurant have cemented the hotel as buzzy hub of modern life in Edinburgh.
With a stay at Apex Waterloo Place Hotel, you'll be centrally located in Edinburgh, steps from Princes Street and 4 minutes by foot from Calton Hill. Featured amenities include a business center, express check-in, and express check-out.
Overall 9.0 Excellent
Based on 4,276 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Good
7.5
Pros: Love that full breakfast is available in room and you just pay the tray charge (if breakfast is already included in your rate). Upgraded (paid offer) to a duplex deluxe - so worth it.
Excellent
10.0
Pros: Everything
Excellent
9.3
Excellent
10.0
Pros: Great location, good access to shops and restaurants, easy to get to.
Excellent
10.0
Pros: Great location
Excellent
8.0
Pros: Great breakfast
Excellent
9.5
Pros: Location / staff / clean / excellent breakfast with fabulous staff. I do recommend it for anyone visiting Edinburgh
Excellent
10.0
Pros: Excellent location, very friendly staff
Excellent
9.7
Pros: Location was brilliant, 5 min walk from Waverley, 2 mins from princes street. All staff very helpful & professional. Spa was lovely & easily accessable. Bedrooms clean and spacious (twin room).
Excellent
8.3
Pros: Breakfast options were good - a wide variety of choice. The room was nice and spacious (but I did take an upgrade to a Georgian room). Staff were very friendly.
Good
7.5
Pros: The location was very good
Excellent
9.4
Pros: Location and staff are excellent
Details
Reviews
Overall 9.0 Excellent
Based on 4,276 reviews
Location
9.6
Service
9.2
Wellness
8.0
Room
7.9
Comfort
7.8
Breakfast
7.5
WiFi
7.3
Pool
7.2
Value
6.3
Location
9.1
Service
9.0
Wellness
8.1
Room
8.0
Breakfast
7.9
Pool
7.2
Value
6.1
Location
9.7
Service
9.3
Wellness
8.4
Room
8.3
Breakfast
7.9
Pool
7.4
Location
9.7
Service
9.3
Breakfast
7.4
Room
6.5
Service
9.1
7.5 Good
Pros: Love that full breakfast is available in room and you just pay the tray charge (if breakfast is already included in your rate). Upgraded (paid offer) to a duplex deluxe - so worth it.
Cons: Felt sorry for reception, really tight and congested with piles of baggage to take care of in view behind the front desk (damaging interior design and walls). Appreciate it's an historic building but steps leading up to elevator foyer really not helpful. Whole lobby area could do with a revamp so that it becomes guest (and staff) centric not process centric.
10.0 Excellent
Pros: Everything
Cons: I got food poisoning in the restaurant night one
9.3 Excellent
Pros:
Cons: Expensive for what it is
10.0 Excellent
Pros: Great location, good access to shops and restaurants, easy to get to.
Cons:
10.0 Excellent
Pros: Great location
Cons: No
8.0 Excellent
Pros: Great breakfast
Cons: Rooms a bit small
9.5 Excellent
Pros: Location / staff / clean / excellent breakfast with fabulous staff. I do recommend it for anyone visiting Edinburgh
Cons: Nothing
10.0 Excellent
Pros: Excellent location, very friendly staff
Cons:
9.7 Excellent
Pros: Location was brilliant, 5 min walk from Waverley, 2 mins from princes street. All staff very helpful & professional. Spa was lovely & easily accessable. Bedrooms clean and spacious (twin room).
Cons:
8.3 Excellent
Pros: Breakfast options were good - a wide variety of choice. The room was nice and spacious (but I did take an upgrade to a Georgian room). Staff were very friendly.
Cons: Sometimes the cooked breakfast items were not so warm. The plates were super-hot, but the food itself (like scrambled eggs) not so much. The bed mattress was too soft for my liking.
7.5 Good
Pros: The location was very good
Cons: Our room was in the ground floor room 113 our outlook was the bins. Four am the bins were emptied 6 am the beer barrels arrived
9.4 Excellent
Pros: Location and staff are excellent
Cons:
With a stay at Apex Waterloo Place Hotel, you'll be centrally located in Edinburgh, steps from Princes Street and 4 minutes by foot from Calton Hill. Featured amenities include a business center, express check-in, and express check-out.
Edinburgh’s UNESCO World Heritage city centre is best explored on foot and the Sheraton Grand is ideally located to discover its outstanding history and architectural beauty. Wake up fully rested in our dreamily comfortable Sheraton Signature Sleep Experience™ beds and enjoy inspiring views of Edinburgh Castle from our Castle View Rooms & Suites.Spend your day exploring the closes off the Royal Mile or browsing the shops on George Street before escaping to Scotland's most renowned urban thermal spa experience, One Spa. Unwind in our iconic rooftop Hydropool to start your journey to wellbeing and rejuvenation. Find inner calm in our Thermal Suite, an unrivalled range of uplifting water, salt and heat experiences designed to help you rebalance and refresh your body and mind. Indulge in a soothing Spa Treatment and put your relaxation above everything else at Edinburgh’s ultimate spa experience. Stay in a Club Room for complimentary spa access and evening drinks and canapés in our Club Lounge.
Overall 9.0 Excellent
Based on 3,233 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
9.5
Pros: Location ambiance and facilities
Excellent
9.3
Pros: Enjoy everything! Hotel fab and staff are beyond helpful
Excellent
10.0
Pros: Every one of the staff were so amazing and friendly. The spa was so relaxing and the hydro pool was just something else. It was just one night I stayed for a relaxing night and that's exactly what it was! Only thing I would change was having a full cooked breakfast in the morning but other than that it was perfect!
Good
6.8
Pros: Location and concierge was excellent
Excellent
9.0
Pros: Comfortable bed, great fitness center
Excellent
8.3
Pros: Very good staff also very good
Okay
4.8
Pros: Location
Excellent
10.0
Pros: Location great, staff lovely and helpful. Beautiful hotel. Would highly recommend.
Excellent
8.8
Excellent
8.8
Pros: Was clean and high standards . If you have time u can use the spa( if not it's a waste).
Excellent
9.3
Pros: Restaurant is great, bar is inviting. At the end of Princes Street, it's slightly away from the craziness but close enough to easily wander into the thick of things.
Excellent
10.0
Pros: Staff were amazing fun and friendly
Details
Reviews
Overall 9.0 Excellent
Based on 3,233 reviews
Location
9.5
Service
9.1
WiFi
8.6
Wellness
8.5
Bar
8.0
Amenities
8.0
Pool
8.0
Room
7.7
Breakfast
7.0
Value
4.5
Location
9.6
Service
9.0
Wellness
8.6
Bar
7.8
Breakfast
7.2
Room
6.9
Cleanliness
6.3
Value
4.6
Location
9.4
Service
9.2
Food
8.2
Breakfast
7.2
Room
6.7
Value
4.0
Service
9.3
Service
8.9
Comfort
7.8
Room
7.2
9.5 Excellent
Pros: Location ambiance and facilities
Cons: Nothing
9.3 Excellent
Pros: Enjoy everything! Hotel fab and staff are beyond helpful
Cons: Only slight issue was the spa facilities not included I assumed that with the pricing of the rooms all facilities would be included was bit disappointed to see you had to pay a further £70 to enjoy the outdoor pool etc
10.0 Excellent
Pros: Every one of the staff were so amazing and friendly. The spa was so relaxing and the hydro pool was just something else. It was just one night I stayed for a relaxing night and that's exactly what it was! Only thing I would change was having a full cooked breakfast in the morning but other than that it was perfect!
Cons:
6.8 Good
Pros: Location and concierge was excellent
Cons: Old bed, furniture and bathroom.. Water flow very slow
9.0 Excellent
Pros: Comfortable bed, great fitness center
Cons: spotty wifi
8.3 Excellent
Pros: Very good staff also very good
Cons: Nothing all Good
4.8 Okay
Pros: Location
Cons: Bedroom was irritating. Numerous lightbulbs flickered. There was a sewer smell in the room when we arrived. There was air leakage at our window which caused cold draughts all night and meant we heard everything going on in the service yard below which disturbed my sleep. The heating/ air system was poor and the room was either too stiff or cold and I had to keep getting up to change the controls. Hotel was very quiet too, why they gave us this room was strange or thoughtless.
10.0 Excellent
Pros: Location great, staff lovely and helpful. Beautiful hotel. Would highly recommend.
Cons:
8.8 Excellent
Pros:
Cons: Opening hours of the swimming pool - far too short! Noisy construction works in front!.. but it happens sometimes...
8.8 Excellent
Pros: Was clean and high standards . If you have time u can use the spa( if not it's a waste).
Cons: Club room was too expensive but not that worth it . Was a long walk to the main attractions. Looks like 4 windows and large room but it's just a reflection on the mirror,there are only 2 windows.
9.3 Excellent
Pros: Restaurant is great, bar is inviting. At the end of Princes Street, it's slightly away from the craziness but close enough to easily wander into the thick of things.
Cons:
10.0 Excellent
Pros: Staff were amazing fun and friendly
Cons:
Edinburgh’s UNESCO World Heritage city centre is best explored on foot and the Sheraton Grand is ideally located to discover its outstanding history and architectural beauty. Wake up fully rested in our dreamily comfortable Sheraton Signature Sleep Experience™ beds and enjoy inspiring views of Edinburgh Castle from our Castle View Rooms & Suites.Spend your day exploring the closes off the Royal Mile or browsing the shops on George Street before escaping to Scotland's most renowned urban thermal spa experience, One Spa. Unwind in our iconic rooftop Hydropool to start your journey to wellbeing and rejuvenation. Find inner calm in our Thermal Suite, an unrivalled range of uplifting water, salt and heat experiences designed to help you rebalance and refresh your body and mind. Indulge in a soothing Spa Treatment and put your relaxation above everything else at Edinburgh’s ultimate spa experience. Stay in a Club Room for complimentary spa access and evening drinks and canapés in our Club Lounge.
Boutique luxury and grand tradition combine beautifully at The Glasshouse, Autograph Collection. Our 5-star hotel is located in the heart of Edinburgh city centre; step beyond our striking, 172 year-old façade into our newly renovated, modern and contemporary lobby. Gorgeously appointed hotel rooms and suites offer boutique amenities, and views of either the UNESCO World Heritage site of Calton Hill or Edinburgh's New Town. Our 20 suites are named after single malt Scottish whiskies; many of which you'll find in the hotel's new Snug Bar, fully renovated in Spring 2018, and now boasting a selection of almost 100 exclusive Scotch whiskies. Start your day in Edinburgh at our light-filled Brasserie, with its stunning views and modern Scottish cuisine. Or host your next event at our hotel, and take advantage of our 5-star planning services and unique venues. A truly unforgettable luxury getaway is waiting for you here at The Glasshouse, Autograph Collection.
Overall 9.0 Excellent
Based on 1,073 reviews
All reviews
- All reviews
Excellent
8.3
Pros: Location.
Excellent
10.0
Pros: Staff
Excellent
10.0
Pros: Spent the first 2 nights of my married life in the hotel. Great place. Glad we stayed.
Okay
5.5
Pros: We arrived early on Saturday around 8:30 am. We knew we were way too early for check in but they said they could probably get us in before 12:00. As we finished breakfast next door they rang the room was ready. We were escorted to our room and the bags had been delivered. Very happy with the friendly and personal service.
Excellent
8.8
Excellent
8.5
Pros: The staff were 1st class but the rooms difficult to access as we had to go u to the 3rd floor to access a 1st floor room. Too many stairs and at least 2 of my friends could not have managed. Overall the rooms were very good , the staff excellent but the layout very poor.
Excellent
10.0
Pros: Awesome property with very kind and understanding staff
Excellent
9.5
Pros: Excellent stay! The staff was friendly and eager to please. The room was clean and the bed was luxurious. The bar and rooftop patio were a wonderful surprise and the location was great. A short walk to the Royal Mile and close to the train station.
Okay
5.0
Pros: Maintenance staff, helped with luggage problem
Excellent
8.3
Pros: Ambience of the bar & cocktail choices
Excellent
8.8
Pros: Comfy bed. Friendly staff. Super breakfast.
Excellent
9.7
Pros: The location was great and the views were beautiful from the roof top garden. We absolutely loved our room. The staff were all extremely friendly.
Details
Reviews
Overall 9.0 Excellent
Based on 1,073 reviews
Cleanliness
9.2
Comfort
9.2
Location
9.3
Services
8.8
Staff
9.4
Value for money
8.3
8.3 Excellent
Pros: Location.
Cons: Room temp too warm. Breakfast too expensive.
10.0 Excellent
Pros: Staff
Cons: A bit difficult to find your way around the facility the first time.
10.0 Excellent
Pros: Spent the first 2 nights of my married life in the hotel. Great place. Glad we stayed.
Cons:
5.5 Okay
Pros: We arrived early on Saturday around 8:30 am. We knew we were way too early for check in but they said they could probably get us in before 12:00. As we finished breakfast next door they rang the room was ready. We were escorted to our room and the bags had been delivered. Very happy with the friendly and personal service.
Cons: It all went downhill from there. The shower had little pressure and the shower head broke trying to adjust it. We then noticed pieces of broken glass around the bathroom floor. These were clearly visible and hard to miss. Luckily we didn’t step on them. We asked for the shower head to be fixed and the glass cleaned up. The shower head was fixed when we returned but we had to call again for the glass. I absolutely hate when there is no socket in the bathroom. The only plugs were no where near a mirror which makes blow drying your hair quite fun. It would be good if someone who designed the rooms actually had to use it. A vanity mirror for makeup and hair on the desk would solve this issue. Breakfast, hum. At first I thought this would be positive as our first breakfast was great. The second one not so much. First the waitress forgot to put in our order. When we had to ask for it and it finally showed up the egg was undercooked (and I like them runny) and you needed a saw to cut through the toast. When we checked out they wanted to charge us for breakfast and we had to tell them they were pre-paid. If you provide Nespresso capsules they should be refilled.
8.8 Excellent
Pros:
Cons: Thought there would have been a pool and spa
8.5 Excellent
Pros: The staff were 1st class but the rooms difficult to access as we had to go u to the 3rd floor to access a 1st floor room. Too many stairs and at least 2 of my friends could not have managed. Overall the rooms were very good , the staff excellent but the layout very poor.
Cons:
10.0 Excellent
Pros: Awesome property with very kind and understanding staff
Cons: Nothing
9.5 Excellent
Pros: Excellent stay! The staff was friendly and eager to please. The room was clean and the bed was luxurious. The bar and rooftop patio were a wonderful surprise and the location was great. A short walk to the Royal Mile and close to the train station.
Cons:
5.0 Okay
Pros: Maintenance staff, helped with luggage problem
Cons: Bathroom sink would not drain, hotel seemed old
8.3 Excellent
Pros: Ambience of the bar & cocktail choices
Cons:
8.8 Excellent
Pros: Comfy bed. Friendly staff. Super breakfast.
Cons: Not enough coffee/tea etc in room. Shower pressure very poor. Need more complimentary tea and coffee and sugar etc
9.7 Excellent
Pros: The location was great and the views were beautiful from the roof top garden. We absolutely loved our room. The staff were all extremely friendly.
Cons:
Boutique luxury and grand tradition combine beautifully at The Glasshouse, Autograph Collection. Our 5-star hotel is located in the heart of Edinburgh city centre; step beyond our striking, 172 year-old façade into our newly renovated, modern and contemporary lobby. Gorgeously appointed hotel rooms and suites offer boutique amenities, and views of either the UNESCO World Heritage site of Calton Hill or Edinburgh's New Town. Our 20 suites are named after single malt Scottish whiskies; many of which you'll find in the hotel's new Snug Bar, fully renovated in Spring 2018, and now boasting a selection of almost 100 exclusive Scotch whiskies. Start your day in Edinburgh at our light-filled Brasserie, with its stunning views and modern Scottish cuisine. Or host your next event at our hotel, and take advantage of our 5-star planning services and unique venues. A truly unforgettable luxury getaway is waiting for you here at The Glasshouse, Autograph Collection.
From the extensive continental breakfast spread each morning and 24-hour snack service, to the ever-cheery welcome at our on-site bar and restaurant, we work hard to make sure bellies are full and hearts are happy from sunup until well after sundown. And tucked away as we are in one of the prettiest districts of Edinburgh, your trip to this captivating Celtic charmer of a city is off to a braw start!
Overall 8.9 Excellent
Based on 6,414 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
10.0
Pros: The staff was wonderful and helpful! The location is perfect and walking distance from multiple pubs, restaurants, stores, and old town, but far enough away from the tourist spots to be quiet and relaxing. It is the perfect mix of old and new furnishings. The perfect hotel for your stay in Edinburgh!
Excellent
9.5
Pros: The staff were very friendly and helpful.Very clean bed very comfortable.nothing
Good
6.3
Pros: Location is good. Some of the staff are quite friendly.
Excellent
9.3
Pros: The room a bit small but nice and very clean. The balcony was appriciated. Staff was excelent, very friendly and helpful. The location is good with plenty of restaurants, shops, bars and pubs close by.
Okay
5.5
Pros: Breakfast was delicious . Location was great ! Air conditioning was very good. Appreciate early check in.
Excellent
9.1
Pros: Late checkout on a Sunday afternoon ( we had a late flight.) Good breakfast variety, though no hot food. Great staff, friendly and efficient, no weird attitudes. great location, everything walkable. Easy tram connection to/from airport.
Excellent
9.3
Pros: Location is perfect! Very central. Hotel is simple, not flashy but clean modern and functional with friendly staff. Have stayed there twice.
Excellent
10.0
Pros: It was a perfect location for all the areas we wanted to visit. All within walking distance.
Excellent
10.0
Pros: This was a wonderful hotel! We appreciated the size of the room, the unique and quirky decorating design, helpful staff, and yummy breakfast buffet. The airport tram's closest stop and Waverly Train Station are both less than a 5 minute walk away. We LOVED the easy access!
Excellent
9.3
Pros: Location excellent and breakfast great
Details
Reviews
Overall 8.9 Excellent
Based on 6,414 reviews
Service
9.7
Location
9.7
WiFi
9.5
Vibe
9.4
Breakfast
8.1
Amenities
8.0
Room
7.3
Service
9.8
Location
9.7
Vibe
9.5
WiFi
9.1
Breakfast
8.3
Amenities
7.8
Room
7.4
Comfort
4.9
Service
9.7
Location
9.7
Vibe
9.5
Breakfast
8.2
Amenities
7.6
Room
7.2
Service
9.9
Location
9.9
Vibe
9.4
Room
8.3
Breakfast
8.0
Amenities
8.0
Service
9.6
Location
9.5
Vibe
9.2
WiFi
9.1
Amenities
8.1
Breakfast
7.5
Room
7.1
10.0 Excellent
Pros: The staff was wonderful and helpful! The location is perfect and walking distance from multiple pubs, restaurants, stores, and old town, but far enough away from the tourist spots to be quiet and relaxing. It is the perfect mix of old and new furnishings. The perfect hotel for your stay in Edinburgh!
Cons: There is not one thing we didn't like! Everything was great!
9.5 Excellent
Pros: The staff were very friendly and helpful.Very clean bed very comfortable.nothing
Cons: Nothing really.The room was a little small,but not a problem as it was only used to sleep in.
6.3 Good
Pros: Location is good. Some of the staff are quite friendly.
Cons: This hotel has crammed as many tiny rooms as possible in. Because of this, you hear hallway noise in the morning, slamming doors and conversations. Because it is so crammed, your television has a low volume limit, the breakfast room is a crush of people, the desk has the TV right on it (the chair wont pull out without hitting the bed) and to even get an iron you have to go to a special ironing room as there is nowhere to set up an ironing board. Stay here if you don’t mind feeling constantly squeezed.
9.3 Excellent
Pros: The room a bit small but nice and very clean. The balcony was appriciated. Staff was excelent, very friendly and helpful. The location is good with plenty of restaurants, shops, bars and pubs close by.
Cons:
5.5 Okay
Pros: Breakfast was delicious . Location was great ! Air conditioning was very good. Appreciate early check in.
Cons: Room was super small ( postage stamp size which is not how it looked online) and lacked some comforts like a refrigerator , safe, wash cloths, do not disturb sign, tissues. Room had toe nail clippings on the floor when we checked in. Bathroom (sink, toilet )not cleaned during stay just towels replaced.
9.1 Excellent
Pros: Late checkout on a Sunday afternoon ( we had a late flight.) Good breakfast variety, though no hot food. Great staff, friendly and efficient, no weird attitudes. great location, everything walkable. Easy tram connection to/from airport.
Cons: No wash clothes/flannels in a good hotel??? No eggs or porridge at breakfast.
9.3 Excellent
Pros: Location is perfect! Very central. Hotel is simple, not flashy but clean modern and functional with friendly staff. Have stayed there twice.
Cons: Breakfast is a bit simple too.
10.0 Excellent
Pros: It was a perfect location for all the areas we wanted to visit. All within walking distance.
Cons: Nothing
10.0 Excellent
Pros: This was a wonderful hotel! We appreciated the size of the room, the unique and quirky decorating design, helpful staff, and yummy breakfast buffet. The airport tram's closest stop and Waverly Train Station are both less than a 5 minute walk away. We LOVED the easy access!
Cons: The hotel is in "New" Edinburgh, so it could be about a 10 minute walk uphill to sites and restaurants in "Old" Edinburgh, but there is easy access to buses and transportation, so it's not a major problem.
9.3 Excellent
Pros: Location excellent and breakfast great
Cons:
From the extensive continental breakfast spread each morning and 24-hour snack service, to the ever-cheery welcome at our on-site bar and restaurant, we work hard to make sure bellies are full and hearts are happy from sunup until well after sundown. And tucked away as we are in one of the prettiest districts of Edinburgh, your trip to this captivating Celtic charmer of a city is off to a braw start!
Courtyard by Marriott® Edinburgh is the newest edition to the Scottish capital, combining heritage and style with an innovative design and locally inspired furnishings. Whether you're in Edinburgh for business or pleasure, our hotel provides all you need for a productive visit. We have a prime location, just a five-minute walk from Princes Street, Waverley Station and Edinburgh Tram on York Place and nine miles from Edinburgh Airport. Spacious, modern hotel rooms include quality amenities, such as a selection of in-room entertainment, plush bedding, and a work desk. Enjoy a fantastic meal at The Lantern Room, our on-site restaurant. Our lobby offers an innovative and sophisticated space for working and relaxing. Our hotel's outstanding location in the heart of Edinburgh situates you close to many local businesses and to notable local destinations and attractions such as Playhouse Theatre. Book your visit to the Courtyard Edinburgh, where we look forward to providing you with an exceptional stay.
Overall 8.9 Excellent
Based on 3,893 reviews
All reviews
- All reviews
Excellent
8.8
Pros: Great location . Exceptionally clean rooms
Good
6.8
Pros: Location excellent
Excellent
10.0
Pros: Fab location, very comfortable beds and very clean. 10/10
Excellent
8.0
Pros: Great hotel, super comfortable bed, clean and tidy room Location was great and handy for all trips in and around Edinburgh
Excellent
10.0
Pros: Every thing was perfect
Good
6.8
Pros: Nearby attractions. Clean. Nice to have small “market” in lobby. Restaurant was lovely especially with the live music.
Excellent
10.0
Pros: Walking distance to George St., Edinburgh Castle, etc - clean, newer rooms - friendly, helpful staff - nice patio and bar. Very good value for a very pleasant stay.
Excellent
9.7
Pros: Excellent location, quiet room, friendly efficient staff
Good
7.0
Pros: Good coffee.
Good
6.8
Pros: Final person we dealt with was helpful
Excellent
8.3
Pros: Adjustable air con was great Room was very comfortable and loved the extra large bed Large television also great Very quiet No unwanted noise
Good
7.5
Pros: Good location nice room . Staff very helpful
Details
Reviews
Overall 8.9 Excellent
Based on 3,893 reviews
Cleanliness
9.2
Comfort
9.0
Location
9.2
Services
8.7
Staff
9.0
Value for money
8.3
8.8 Excellent
Pros: Great location . Exceptionally clean rooms
Cons: Breakfast was poor . Stayed for 2 nights and had to constantly ask for things to be topped up. Poor staff ratio for number of guests which resulted in frustration by some of the guests
6.8 Good
Pros: Location excellent
Cons: Room..8th floor...Only half a room with ceiling level! Half a bathroom with ceiling level! Very cramped space!
10.0 Excellent
Pros: Fab location, very comfortable beds and very clean. 10/10
Cons:
8.0 Excellent
Pros: Great hotel, super comfortable bed, clean and tidy room Location was great and handy for all trips in and around Edinburgh
Cons:
10.0 Excellent
Pros: Every thing was perfect
Cons: Nothing
6.8 Good
Pros: Nearby attractions. Clean. Nice to have small “market” in lobby. Restaurant was lovely especially with the live music.
Cons: Not so family friendly. More for business travellers it seems. Parking not good for travellers with a lot of luggage.
10.0 Excellent
Pros: Walking distance to George St., Edinburgh Castle, etc - clean, newer rooms - friendly, helpful staff - nice patio and bar. Very good value for a very pleasant stay.
Cons: N/A
9.7 Excellent
Pros: Excellent location, quiet room, friendly efficient staff
Cons: Nothing
7.0 Good
Pros: Good coffee.
Cons: Breakfast very disappointing. Crowded set up. Items food crockery not replenished or in short supply. Disappointing.
6.8 Good
Pros: Final person we dealt with was helpful
Cons: Hotel did not allocate the rooms we asked for or provide the facilities we requested. Paid 6 months in advance and staff were unhelpful about checking us in.
8.3 Excellent
Pros: Adjustable air con was great Room was very comfortable and loved the extra large bed Large television also great Very quiet No unwanted noise
Cons: Nothing in particular
7.5 Good
Pros: Good location nice room . Staff very helpful
Cons: Breakfast was very poor both in quality and choice .
Courtyard by Marriott® Edinburgh is the newest edition to the Scottish capital, combining heritage and style with an innovative design and locally inspired furnishings. Whether you're in Edinburgh for business or pleasure, our hotel provides all you need for a productive visit. We have a prime location, just a five-minute walk from Princes Street, Waverley Station and Edinburgh Tram on York Place and nine miles from Edinburgh Airport. Spacious, modern hotel rooms include quality amenities, such as a selection of in-room entertainment, plush bedding, and a work desk. Enjoy a fantastic meal at The Lantern Room, our on-site restaurant. Our lobby offers an innovative and sophisticated space for working and relaxing. Our hotel's outstanding location in the heart of Edinburgh situates you close to many local businesses and to notable local destinations and attractions such as Playhouse Theatre. Book your visit to the Courtyard Edinburgh, where we look forward to providing you with an exceptional stay.
The InterContinental Edinburgh The George has been welcoming hotel guests since 1881. At its heart are five listed Georgian townhouses, built in 1775 as homes for Edinburgh’s most prosperous citizens. The hotel is an ideal base from which to explore the city or conduct business. The Printing Press Bar & Kitchen was once home to acclaimed novelist Susan Ferrier, whilst Burr & Co. is a lovely quirky coffee shop with a devoted local following. The hotel also boasts 8 meeting rooms and equipped gym.
Overall 8.9 Excellent
Based on 3,626 reviews
All reviews
- All reviews
Excellent
9.3
Pros: Location very good. Very comfortable bed. Staff friendly.
Excellent
10.0
Pros: Location and cost versus adventages
Okay
5.5
Pros: Nothing particularly. Staff too busy ,breakfast not great , reception desk poor.
Excellent
10.0
Pros: We liked the welcome and all the staff who were friendly and helpful.
The room and bed were extremely comfortable, great breakfast and the whole stay was a delight. The hotel is very well placed for getting round Edinburgh. We would highly recommend and would definitely use it again.
Excellent
8.8
Pros: The location is very central to many Edinburgh sites. The rooms are large and clean. The hotel is a former mansion so it is very elegant. The staff is excellent.
Excellent
9.5
Pros: Great location, nice room with excellent bathroom, and great coffee shop located on property. Free snacks and water in the room was a nice treat.
Okay
5.0
Pros: Location only
Excellent
9.5
Pros: Great location. Friendly helpful staff. Quick easy checkin and checkout. Room comfortable, clean and really quiet. Lovely breakfast. All set in a lovely old restored building.
Excellent
8.3
Pros: God location. Nice interior.
Good
7.5
Pros: Very nice rooms and staff very helpful
Excellent
10.0
Pros: The staff were amazing and extremely friendly throughout our stay.
Good
6.3
Pros: No breakfast room service, WiFi exceedingly slow or non existent, drapery valences just left in hallway for our 4 day stay, often with maid’s trolley nearby, bathroom too small to put our toiletries in, toilet ran so we called for repairs, but in 3 days, no one responded. Most difficult was that our room in a grand hotel was actually an attic , reached by only one elevator shared by linen and cleaning staff at times. We were charged about $500 a night for this room in the old building, not what we expected. Intercontinental has some work to do! Staff were all lovely and helpful.
Excellent
8.0
Pros: The whole hotel experience at the George Hotel was completely faultless. The staff were incredibly helpful and welcoming. The rooms were spotless, warm and very comfortable. The breakfasts were delicious. The flight was cancelled on our return and had to stay at the George Hotel an extra night, the staff welcomed us back with mulled wine! Excellent stay, thank you.
Good
7.0
Pros: The hotel kindly acknowledged our anniversary. All the staff were wonderful.
Excellent
8.0
Pros: Brilliant location for all the reasons anyone would visit Edinburgh - sites shops reatauramts
Good
7.3
Pros: enjoyed the comfort and eating at the restaurant
Good
7.3
Pros: The hotel was in central Edinburgh and close to all the attractions.the room was very spacious
Good
7.6
Pros: location, standard of accommodation
Excellent
8.0
Pros: I booked a room at The George Hotel as a special birthday treat for my husband. I wanted somewhere right in the city and this was the perfect location, we even managed to find a parking space! The staff were really friendly and helpful. The room was lovely and the bed was possibly the most comfortable I have ever stayed in!
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Cons: $self.cons
Excellent
8.0
Pros: very enjoyable stay in a superb hotel, excellent meals, very helpful staff, nothing too much trouble to make our stay memorable
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Cons: $self.cons
Excellent
8.0
Pros: almost everything
Excellent
8.0
Pros: From the minute I walked into the hotel I felt very welcomed. The staff were attentive and perfectly freindly and professional. I travel alot internationally and truthfully feel that this was one of the best hotel experiences I've had in my life. Being that I do travel alot, it means the world when you can sleep peacefully in extreme comfort. From arrival to departure the George was a wonderful experience. I highly recommend it and will return there when in Edinburgh. A gentleman named " Willy" was a gem, very helpful. Thank You.
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Cons: $self.cons
Details
Reviews
Overall 8.9 Excellent
Based on 3,626 reviews
Cleanliness
9.2
Comfort
8.9
Location
9.6
Services
8.6
Staff
9.2
Value for money
8.0
9.3 Excellent
Pros: Location very good. Very comfortable bed. Staff friendly.
Cons:
10.0 Excellent
Pros: Location and cost versus adventages
Cons: More varieties in the breakfast
5.5 Okay
Pros: Nothing particularly. Staff too busy ,breakfast not great , reception desk poor.
Cons: Reception Breakfast was poor Directions/ layout of rooms in hotel confusing
10.0 Excellent
Pros: We liked the welcome and all the staff who were friendly and helpful.
The room and bed were extremely comfortable, great breakfast and the whole stay was a delight. The hotel is very well placed for getting round Edinburgh. We would highly recommend and would definitely use it again.
Cons:
8.8 Excellent
Pros: The location is very central to many Edinburgh sites. The rooms are large and clean. The hotel is a former mansion so it is very elegant. The staff is excellent.
Cons: The bathroom was very small. The hotel has no parking so I had to park 10 minutes away in a car park that costs 22 pounds a day. Our wakeup call was missed two different days.
9.5 Excellent
Pros: Great location, nice room with excellent bathroom, and great coffee shop located on property. Free snacks and water in the room was a nice treat.
Cons: Nothing I can really complain about. We really enjoyed our stay here.
5.0 Okay
Pros: Location only
Cons: I was unhappy at all I give this hotel one star, the service for the room was bad, they not clean the room proper and don’t change the bed covered
9.5 Excellent
Pros: Great location. Friendly helpful staff. Quick easy checkin and checkout. Room comfortable, clean and really quiet. Lovely breakfast. All set in a lovely old restored building.
Cons:
8.3 Excellent
Pros: God location. Nice interior.
Cons: Breakfast buffet could be refilled continuesly. Staff at breakfast, could have more attention to the guests.
7.5 Good
Pros: Very nice rooms and staff very helpful
Cons: Air con was poor so had to open window so noisy Saturday night
10.0 Excellent
Pros: The staff were amazing and extremely friendly throughout our stay.
Cons: I
6.3 Good
Pros: No breakfast room service, WiFi exceedingly slow or non existent, drapery valences just left in hallway for our 4 day stay, often with maid’s trolley nearby, bathroom too small to put our toiletries in, toilet ran so we called for repairs, but in 3 days, no one responded. Most difficult was that our room in a grand hotel was actually an attic , reached by only one elevator shared by linen and cleaning staff at times. We were charged about $500 a night for this room in the old building, not what we expected. Intercontinental has some work to do! Staff were all lovely and helpful.
Cons: See above!!! We asked to move and pay for upgrade if necessary, but we were told nothing was available. Groups stayed here. I made reservation in the spring. Maybe we were displaced by members of a group tour?
8.0 Excellent
Pros: The whole hotel experience at the George Hotel was completely faultless. The staff were incredibly helpful and welcoming. The rooms were spotless, warm and very comfortable. The breakfasts were delicious. The flight was cancelled on our return and had to stay at the George Hotel an extra night, the staff welcomed us back with mulled wine! Excellent stay, thank you.
Cons:
7.0 Good
Pros: The hotel kindly acknowledged our anniversary. All the staff were wonderful.
Cons:
8.0 Excellent
Pros: Brilliant location for all the reasons anyone would visit Edinburgh - sites shops reatauramts
Cons:
7.3 Good
Pros: enjoyed the comfort and eating at the restaurant
Cons:
7.3 Good
Pros: The hotel was in central Edinburgh and close to all the attractions.the room was very spacious
Cons: Lack of parking as public parking very expensive.
7.6 Good
Pros: location, standard of accommodation
Cons: bedrooms were very warm even with no heating on. We were unable to open a window due to noise on street. This was a minor complaint.
8.0 Excellent
Pros: I booked a room at The George Hotel as a special birthday treat for my husband. I wanted somewhere right in the city and this was the perfect location, we even managed to find a parking space! The staff were really friendly and helpful. The room was lovely and the bed was possibly the most comfortable I have ever stayed in!
8.0 Excellent
Pros: very enjoyable stay in a superb hotel, excellent meals, very helpful staff, nothing too much trouble to make our stay memorable
8.0 Excellent
Pros: almost everything
Cons: the cooked breakfast wasn't hot enough
8.0 Excellent
Pros: From the minute I walked into the hotel I felt very welcomed. The staff were attentive and perfectly freindly and professional. I travel alot internationally and truthfully feel that this was one of the best hotel experiences I've had in my life. Being that I do travel alot, it means the world when you can sleep peacefully in extreme comfort. From arrival to departure the George was a wonderful experience. I highly recommend it and will return there when in Edinburgh. A gentleman named " Willy" was a gem, very helpful. Thank You.
The InterContinental Edinburgh The George has been welcoming hotel guests since 1881. At its heart are five listed Georgian townhouses, built in 1775 as homes for Edinburgh’s most prosperous citizens. The hotel is an ideal base from which to explore the city or conduct business. The Printing Press Bar & Kitchen was once home to acclaimed novelist Susan Ferrier, whilst Burr & Co. is a lovely quirky coffee shop with a devoted local following. The hotel also boasts 8 meeting rooms and equipped gym.
Waldorf Astoria Edinburgh – The Caledonian is one of Edinburgh’s most significant landmarks. Standing proudly at the West End of Princes Street, this former Victorian railway building hotel nestles in the shadow of the imposing Edinburgh Castle. Its reputation for style and excellence has attracted international visitors and notable personalities for over one hundred years. Admire some of the best views in Edinburgh from our 241 guest rooms and suites and dine at two award-winning restaurants – The Pompadour and Grazing by Mark Greenaway. At Waldorf Astoria Edinburgh – The Caledonian, experience the grandeur of the Peacock Alley, formerly the station concourse and ticket office. Treat yourself to some of the finest Scottish Whiskies at The Caley Bar, or indulge at The Guerlain Spa, a sanctuary of luxury and relaxation, home to a luxurious swimming pool, sauna, steam room, whirlpool, and state-of-the-art gyms. Waldorf Astoria Edinburgh – The Caledonian is one of the most splendid venues Edinburgh has to offer for meetings, events and weddings. Since opening in 1903, Waldorf Astoria Edinburgh – The Caledonian has staged many prestigious events, from extravagant wedding celebrations and star-packed parties to lavish corporate gatherings and grand banquets.
Overall 8.7 Excellent
Based on 3,141 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Okay
5.0
Pros: The location is brilliant and it is a grand, lovely old building
Good
6.8
Pros: breakfast was ok nothing special and certainly not 5 star as the prices were.
Excellent
8.8
Pros: First visit to Edinburgh. Our 40th Ruby wedding.
Excellent
8.8
Excellent
9.3
Pros: Great location and fabulous staff, feels very special every time I come
Good
7.5
Pros: Staff were friendly and hotel nice and central
Excellent
10.0
Pros: Great location and very helpful staff. Great choices in the restaurant.
Excellent
10.0
Pros: The Waldorf Astoria Caledonian hotel was nicely appointed. The staff was amazing. We ate at the Hotel breakfast. It had a wide variety of foods to choose from
Excellent
10.0
Pros: Highly recommend this hotel - great location, nice rooms and atmosphere, very professional staff
Excellent
9.0
Pros: Staff
Excellent
10.0
Pros: Everything. The whole experience was fabulous. From the moment we arrived until we left.
Excellent
9.0
Pros: Wonderful Location, wonderful old historical building, clean, well-maintained room, including bathroom.
Details
Reviews
Overall 8.7 Excellent
Based on 3,141 reviews
Location
9.6
Service
8.7
Wellness
7.0
Breakfast
6.6
Room
5.9
Comfort
4.6
Cleanliness
4.1
Value
4.0
WiFi
3.3
Location
9.7
Service
8.8
Breakfast
6.5
Wellness
6.5
Room
5.7
Cleanliness
4.4
Comfort
4.3
Value
3.5
Location
9.6
Service
8.5
Breakfast
5.9
Room
5.2
Comfort
4.3
Service
8.9
5.0 Okay
Pros: The location is brilliant and it is a grand, lovely old building
Cons: the maintenance is poor - shower tap was broken, towel rail in bathroom loose from wall and aircon did not work. the Teams idea of fiixing it was to turn it back on.
6.8 Good
Pros: breakfast was ok nothing special and certainly not 5 star as the prices were.
Cons: Rooms were small and not well equipped at £500 was a poor room. car parking at £25 per night is taking advantage and charging for WIFI as well. It was removed form my bill because I objected.
8.8 Excellent
Pros: First visit to Edinburgh. Our 40th Ruby wedding.
Cons: Ok
8.8 Excellent
Pros:
Cons: I had a stain on my mattress protector No happy The hotel is a bit tired
9.3 Excellent
Pros: Great location and fabulous staff, feels very special every time I come
Cons: Expensive
7.5 Good
Pros: Staff were friendly and hotel nice and central
Cons: Breakfast room looked like a bomb site!! Loads of tables never seemed to be cleaned. Room service sandwiches - bread was dry and hot fries looked like they had been thrown on the plate and onto cold sandwiches. Looked like a child had prepared them. Massage was expensive and first time preformed by a young girl who kept saying that she had to use her training methods and didn't seem to want to listen to what I had requested. Her manager though did listen and kindly gave me a much better massage and certainly listened to my requirements.
10.0 Excellent
Pros: Great location and very helpful staff. Great choices in the restaurant.
Cons: Nothing
10.0 Excellent
Pros: The Waldorf Astoria Caledonian hotel was nicely appointed. The staff was amazing. We ate at the Hotel breakfast. It had a wide variety of foods to choose from
Cons: My understanding Parking was extremely limited and we were charged a parking fee that required valet to park.
10.0 Excellent
Pros: Highly recommend this hotel - great location, nice rooms and atmosphere, very professional staff
Cons:
9.0 Excellent
Pros: Staff
Cons: Beds
10.0 Excellent
Pros: Everything. The whole experience was fabulous. From the moment we arrived until we left.
Cons: Nothing. All was good
9.0 Excellent
Pros: Wonderful Location, wonderful old historical building, clean, well-maintained room, including bathroom.
Cons: Room was on the small side and view was inside courtyard - but no complaints given that it was a mystery purchase and the price was extremely reasonable.
Waldorf Astoria Edinburgh – The Caledonian is one of Edinburgh’s most significant landmarks. Standing proudly at the West End of Princes Street, this former Victorian railway building hotel nestles in the shadow of the imposing Edinburgh Castle. Its reputation for style and excellence has attracted international visitors and notable personalities for over one hundred years. Admire some of the best views in Edinburgh from our 241 guest rooms and suites and dine at two award-winning restaurants – The Pompadour and Grazing by Mark Greenaway. At Waldorf Astoria Edinburgh – The Caledonian, experience the grandeur of the Peacock Alley, formerly the station concourse and ticket office. Treat yourself to some of the finest Scottish Whiskies at The Caley Bar, or indulge at The Guerlain Spa, a sanctuary of luxury and relaxation, home to a luxurious swimming pool, sauna, steam room, whirlpool, and state-of-the-art gyms. Waldorf Astoria Edinburgh – The Caledonian is one of the most splendid venues Edinburgh has to offer for meetings, events and weddings. Since opening in 1903, Waldorf Astoria Edinburgh – The Caledonian has staged many prestigious events, from extravagant wedding celebrations and star-packed parties to lavish corporate gatherings and grand banquets.
A stay at The Frederick House Hotel places you in the heart of Edinburgh, steps from Princes Street and George Street. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.
Overall 8.6 Excellent
Based on 3,485 reviews
All reviews
- All reviews
- Families
- Solo
- Couples
- Business
Good
7.0
Pros: The staff were very friendly and helped as much as they could with my enquiries
Good
7.5
Pros: Comfortable bed
Good
6.3
Pros: Location was very good, close to the shopping street and 7 min walking from the old center
Excellent
10.0
Pros: Everything was fine
Excellent
9.3
Pros: The location is amazing. Just off Princes Street, right in the heart of Edinburgh - fantastic for tourists! The hotel is very tidy and our room was very spacious. There's also free drinking water on each floor - a great little benefit which you don't usually find in hotels. We had a room towards the back, it was nice and quiet.
Good
7.5
Pros: Very clean and comfortable. Close to Rose Lane with its restaurants and cafes.
Good
6.8
Pros: The staff were excellent.
Excellent
8.3
Pros: Excellent staff - really helpful and friendly. Great location.
Excellent
9.5
Pros: Room was comfortable and spacious. The breakfast accross the road at Rabbles was wonderful
Excellent
8.8
Pros: The location was excellent, the staff was helpful.
Details
Reviews
Overall 8.6 Excellent
Based on 3,485 reviews
Location
9.6
Service
8.5
Room
7.2
WiFi
6.8
Comfort
6.5
Breakfast
5.7
Food
4.9
Bar
4.3
Wellness
1.7
Location
9.4
Service
7.9
Breakfast
6.1
Room
5.6
Comfort
5.1
Vibe
4.8
Food
4.8
Amenities
3.7
Location
9.6
Service
8.7
Room
7.6
Comfort
7.1
Breakfast
6.1
Vibe
4.6
Food
4.5
Amenities
3.7
Location
9.8
Service
8.4
Room
6.5
Breakfast
5.4
Vibe
5.2
Location
9.6
7.0 Good
Pros: The staff were very friendly and helped as much as they could with my enquiries
Cons: The rooms were very stuffy and hot. I had to request a fan and only a very small one could be found . Staff helped as best as they could. Paid to buffet breakfast but as i has to leave by 7.30 i was supplied with a take away that consisted of a cold croissant and a yoghurt. It was disappointing, would rather had a refund.
7.5 Good
Pros: Comfortable bed
Cons: Old building. Original windows. Room on street side no sound proofing all street noise and traffic can be heard so disturbing for light sleepers... No dining facilities at the hotel.... Breakfast is arranged by hotel with a restaurant across the road from the hotel..
6.3 Good
Pros: Location was very good, close to the shopping street and 7 min walking from the old center
Cons: The mattress was very uncomfortable , I could feel the wires. We had to cover it with a thick blanket to make it possible to sleep To my surprise in the last day I saw the cleaning lady cleaning the floor in the lobby toilet with white towels (same type we had in the room) Although it is listed as a 4* hotel there was only liquid soap available in the bathroom, no shampoo, no conditioner no shower gel or anything else. We did had tea and an empty fridge (no minibar)
10.0 Excellent
Pros: Everything was fine
Cons: The Fan in the bathroom was too noisy
9.3 Excellent
Pros: The location is amazing. Just off Princes Street, right in the heart of Edinburgh - fantastic for tourists! The hotel is very tidy and our room was very spacious. There's also free drinking water on each floor - a great little benefit which you don't usually find in hotels. We had a room towards the back, it was nice and quiet.
Cons: Shame that breakfast is not offered in the hotel but across the room. We didn't take them up on the offer but apart from that minor point, nothing we didnt like :)
7.5 Good
Pros: Very clean and comfortable. Close to Rose Lane with its restaurants and cafes.
Cons:
6.8 Good
Pros: The staff were excellent.
Cons: The bed wasn't very comfy and it was a wee bit small.you would have thought the hotel would have thrown in breakfast with the price of the room.
8.3 Excellent
Pros: Excellent staff - really helpful and friendly. Great location.
Cons:
9.5 Excellent
Pros: Room was comfortable and spacious. The breakfast accross the road at Rabbles was wonderful
Cons:
8.8 Excellent
Pros: The location was excellent, the staff was helpful.
Cons: Our room was uncomfortably warm in spite of having a fan in the room.
A stay at The Frederick House Hotel places you in the heart of Edinburgh, steps from Princes Street and George Street. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.
With a stay at Cityroomz Edinburgh, you'll be centrally located in Edinburgh, a 7-minute walk from Edinburgh International Conference Centre (EICC) and 10 minutes by foot from Princes Street Gardens. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.
Overall 8.3 Excellent
Based on 7,589 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Mediocre
3.0
Okay
5.8
Pros: Great location
Good
7.0
Pros: Functional, convenient and clean
Excellent
8.0
Pros: Room was large with a large bed. Our window was on the main street and it was great for view and light (a bit less for the noise - but not a real problem). Airport bus stops *in front* of the hotel, that's just outside the park under the castle.
Excellent
10.0
Pros: Nice central location really enjoyed my stay, and would happily visit again.
Excellent
8.3
Pros: Trendy new hotel with comfortable bed. The bed was in a "nook" in the room. Good shower and very clean room. Walking distance to plenty of bars.
Good
7.5
Pros: Great location, walking distance to lots of tourist attractions and bars and restaurants. They allowed us to store our baggage over the weekend when we went on a small bus tour to the highlands. Room was a good size. Windows opened and there was a fan too.
Okay
5.5
Pros: Good location for sightseeing and entertainment. Comfortable bed.
Excellent
8.8
Pros: Amazing staff very helpful
Excellent
8.3
Pros: Very nice people behind the counter, room was clean. Bathroom was clean and in good condition as well. Checking in and out went really well. The location was ideal as well. Questions I had were answered competently when I had them. Really nothing serious to complain about at all, would recommend and come again.
Mediocre
3.0
Pros: Didn’t consider it safe for my children. Mad man in the hotel set of the fire alarm at 6am and then claimed the roof of hotel. Children were really shaken by the experience. Never again!
Excellent
9.5
Pros: The location was perfect. Walking distance to the royal mile, and to Dean Village. There was an couple of adorable restaurants on the block, and it is right on a busy (but quiet) corner, perfect for grabbing a pint and people watching.
Details
Reviews
Overall 8.3 Excellent
Based on 7,589 reviews
Location
9.6
Service
8.4
Room
7.0
WiFi
6.7
Breakfast
6.0
Comfort
5.8
Location
9.4
Service
8.6
Room
6.5
Comfort
5.5
Value
5.5
Breakfast
5.3
Amenities
3.1
Location
9.6
Service
8.3
Room
6.9
Breakfast
6.4
Comfort
5.8
Location
9.7
Service
8.4
Comfort
6.5
Room
6.3
Breakfast
5.5
Location
9.7
Service
8.7
Room
7.0
3.0 Mediocre
Pros:
Cons: More of a hostel than a hotel. They didn't have record of my booking and charged me twice until I informed them of the mistake.
5.8 Okay
Pros: Great location
Cons: The sink stopper in bathroom was ill-fitted. Water was getting clogged.
7.0 Good
Pros: Functional, convenient and clean
Cons:
8.0 Excellent
Pros: Room was large with a large bed. Our window was on the main street and it was great for view and light (a bit less for the noise - but not a real problem). Airport bus stops *in front* of the hotel, that's just outside the park under the castle.
Cons: Shower would have been better than bathtub - but well bathtub was known while I've booked this place.
10.0 Excellent
Pros: Nice central location really enjoyed my stay, and would happily visit again.
Cons: Nothing.
8.3 Excellent
Pros: Trendy new hotel with comfortable bed. The bed was in a "nook" in the room. Good shower and very clean room. Walking distance to plenty of bars.
Cons: A bit pricey. Location was a pretty long walk to the center of town (about 20 minutes to Temple Bar area). Very small room, almost like a college dorm room. The size didn't bother us but I think other people may find it cramped. The windows didn't open at all since the hotel had air conditioning.
7.5 Good
Pros: Great location, walking distance to lots of tourist attractions and bars and restaurants. They allowed us to store our baggage over the weekend when we went on a small bus tour to the highlands. Room was a good size. Windows opened and there was a fan too.
Cons: The hotel was a little rough around the edges as far as finishes and cleanliness, but nothing too bad.
5.5 Okay
Pros: Good location for sightseeing and entertainment. Comfortable bed.
Cons: Black mould below window and in bathroom. We were obviously charged a premium rate due to fringe festival but way overpriced ror facilities.
8.8 Excellent
Pros: Amazing staff very helpful
Cons: Later check out time.
8.3 Excellent
Pros: Very nice people behind the counter, room was clean. Bathroom was clean and in good condition as well. Checking in and out went really well. The location was ideal as well. Questions I had were answered competently when I had them. Really nothing serious to complain about at all, would recommend and come again.
Cons: Their keycard system failed on me 3-4 times in 4 nights, which shouldn't happen given the price. I was also not the only one.
3.0 Mediocre
Pros: Didn’t consider it safe for my children. Mad man in the hotel set of the fire alarm at 6am and then claimed the roof of hotel. Children were really shaken by the experience. Never again!
Cons:
9.5 Excellent
Pros: The location was perfect. Walking distance to the royal mile, and to Dean Village. There was an couple of adorable restaurants on the block, and it is right on a busy (but quiet) corner, perfect for grabbing a pint and people watching.
Cons: It was HOT, yes, summer in Scotland, but the entire building was stuff, and hot. The windows were tethered so you could only open them a bit, and it was never enough to cool down the room in the evening.
With a stay at Cityroomz Edinburgh, you'll be centrally located in Edinburgh, a 7-minute walk from Edinburgh International Conference Centre (EICC) and 10 minutes by foot from Princes Street Gardens. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.
A stay at Old Waverley Hotel places you in the heart of Edinburgh, steps from Princes Street and Scott Monument. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.
Overall 8.3 Excellent
Based on 4,920 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Okay
4.5
Pros: location
Good
7.7
Pros: Location, location, location. Within walking distance (<1 mile) of every place I needed to be or wanted to see on a mostly-business trip.
Nice views from my 4th floor window facing Prince St.
Bathroom was thoroughly up-to-date and very clean.
Good
7.5
Pros: Room was comfortable and the view was excellent. The location is ideal and close to all transport. Food was excellent with wonderful views from restaurant.
Excellent
9.5
Pros: Location was the number one outstanding feature.
Excellent
10.0
Pros: Included breakfast was excellent with free hot beverage service too. The location cannot be beat, in the center of everything. Easy to rent a car, walk the royal mile, shop, eat, and see all the sights Edinburgh has to offer!
Okay
5.0
Pros: location was great very central to our needs
Good
7.5
Pros: The location, restaurant , staff
Excellent
8.3
Pros: Close to the station and the vibrancy of the city. Comfortable. All facilities clean and working.
Excellent
10.0
Pros: Good position lovely breakfast
Excellent
10.0
Pros: The room was very stylish,the bed was very comfortable,great location,staff were very friendly.
Good
7.5
Pros: Very good
Okay
5.0
Pros: Central and close to Royal Mile
Details
Reviews
Overall 8.3 Excellent
Based on 4,920 reviews
Location
9.6
Service
8.5
Breakfast
6.8
Room
6.7
Value
6.3
Comfort
4.6
WiFi
3.9
Amenities
2.8
Location
9.6
Service
8.9
Breakfast
6.9
Room
6.2
Value
6.2
Comfort
3.1
Amenities
2.7
WiFi
2.5
Location
9.7
Service
7.4
Breakfast
7.0
Value
7.0
Room
6.5
Comfort
3.5
Amenities
2.7
Location
9.3
Service
8.7
Breakfast
6.3
Room
6.3
Comfort
4.2
Amenities
2.6
Location
9.7
Service
8.1
Room
5.2
4.5 Okay
Pros: location
Cons: dated and noisy
7.7 Good
Pros: Location, location, location. Within walking distance (<1 mile) of every place I needed to be or wanted to see on a mostly-business trip.
Nice views from my 4th floor window facing Prince St.
Bathroom was thoroughly up-to-date and very clean.
Cons: Mattress was soft and showing some age.
Some street noise--a tradeoff for the view, and not intrusive with the window and curtains closed after 10 pm.
7.5 Good
Pros: Room was comfortable and the view was excellent. The location is ideal and close to all transport. Food was excellent with wonderful views from restaurant.
Cons: As usual no aircon in rooms and a bit noisy with window open. Fans were available. Stairs to first floor hard with big bags but did have assistants. Could hear creaky floors at night above.
9.5 Excellent
Pros: Location was the number one outstanding feature.
Cons: A bit date but at the same time charming.
10.0 Excellent
Pros: Included breakfast was excellent with free hot beverage service too. The location cannot be beat, in the center of everything. Easy to rent a car, walk the royal mile, shop, eat, and see all the sights Edinburgh has to offer!
Cons:
5.0 Okay
Pros: location was great very central to our needs
Cons: OMG, the room was so so tired, carpet looked so grubby, upholstery so worn on chair and the curtains had huge tears in them and wouldn't shut room 514
7.5 Good
Pros: The location, restaurant , staff
Cons: No parking available to unload luggage any where near the hotel. Lack of communication from the hotel concerning where parking was available until we rang them and asked. Disappointing we were not all booked on the same floor seeing as how we booked some time ago. Access to reception was only via stairs from the entry.
8.3 Excellent
Pros: Close to the station and the vibrancy of the city. Comfortable. All facilities clean and working.
Cons: Asked for an early morning call for 06.00, the man behind the desk confirmed he would arrange it but no call came.
10.0 Excellent
Pros: Good position lovely breakfast
Cons: The rain!!!!!
10.0 Excellent
Pros: The room was very stylish,the bed was very comfortable,great location,staff were very friendly.
Cons: We have no complaints
7.5 Good
Pros: Very good
Cons: Access difficult - nowhere for taxi to wait
5.0 Okay
Pros: Central and close to Royal Mile
Cons: No air con or fan. Room 418 had one small small window backing onto a small alley with an open plan office as the view. These offices were open at all hours and subsequently the lights were mostly on. We therefore had to keep the drapes closed which worsened the stuffiness and heat in the room. if you leave the small window open then the noise will keep you awake most of the night but the highlight is the glass collection between 5 and 6am. We left with a couple who had actually purchased a fan and an ext lead to try to cool their room down. I appreciate summer can be a difficult time but this room was poor and we got next to no sleep. Other rooms may be better. Pointed out these issues to reception and got a shrug. For the money we paid it really wasn’t good enough I’m afraid. Won’t be going back.
A stay at Old Waverley Hotel places you in the heart of Edinburgh, steps from Princes Street and Scott Monument. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.
A modern Edinburgh hotel in a Georgian building within walking distance of the city's top attractions Holiday Inn Express® - Edinburgh City Centre hotel is a 10-minute walk from Edinburgh Waverley station in the city's New Town. It's a short stroll to the York Place tram stop, which has a direct connection to Edinburgh Airport (EDI). The Edinburgh Playhouse theatre and OMNI Edinburgh's restaurants and cinemas are right across the road. Princes Street and George Street's shops are a few minutes' walk away. You can ramble over the ramparts of Edinburgh Castle, 20 minutes' walk from the hotel. Or experience more royal flavour, less than a mile from the hotel, at the Palace of Holyroodhouse, the Queen's official Scottish residence. Amble through the expansive Royal Botanic Garden Edinburgh, half an hour on foot from the hotel, or wander into Princes Street Gardens to spot the huge floral clock. Business guests are on the doorstep of the financial district around St. Andrew Square and George Street, while the Edinburgh International Conference Centre is less than 10 minutes' drive away. The hotel has a smart meeting rooms. Enjoy free Wi-Fi and an inclusive hot Express Start Breakfast. A nearby Fitness Centre is available to guests. Unwind after a busy day's sightseeing over a cool beer in the lounge bar.
Overall 8.3 Excellent
Based on 4,389 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
Good
6.3
Pros: Breakfast was OK.
Excellent
9.3
Pros: Staff was really attentive and helpfull
Excellent
10.0
Pros: Location; cleanliness ; ergonomic design of room and staff
Okay
5.0
Pros: Near to rail station
Good
7.0
Pros: Next to theatre
Excellent
8.8
Pros: Value and location
Excellent
9.5
Pros: Real bouns having air conditioning
Okay
5.0
Pros: Location was great, friendly staff, clean rooms and a good selection for breakfast.
Excellent
10.0
Pros: Location
Excellent
8.8
Pros: Nicely located for a quick walk into the city centre and Edinburgh station.
Good
7.0
Okay
4.3
Details
Reviews
Overall 8.3 Excellent
Based on 4,389 reviews
Location
9.4
Service
8.7
WiFi
7.7
Room
7.0
Breakfast
6.4
Bar
4.9
Amenities
3.8
Food
3.8
Location
9.3
Service
8.9
Room
7.0
Breakfast
6.9
Food
3.9
Location
9.6
Service
8.8
Room
6.9
Breakfast
6.4
Amenities
3.7
Food
3.5
Breakfast
6.6
6.3 Good
Pros: Breakfast was OK.
Cons: The bed was awfull. Too narrow for two and too soft.
9.3 Excellent
Pros: Staff was really attentive and helpfull
Cons:
10.0 Excellent
Pros: Location; cleanliness ; ergonomic design of room and staff
Cons:
5.0 Okay
Pros: Near to rail station
Cons: No extra amenities in the room...you need to ask the hotel each time
7.0 Good
Pros: Next to theatre
Cons: To much road work going on ok but got woc
8.8 Excellent
Pros: Value and location
Cons: The beds were a bit stiff.
9.5 Excellent
Pros: Real bouns having air conditioning
Cons:
5.0 Okay
Pros: Location was great, friendly staff, clean rooms and a good selection for breakfast.
Cons: Unfortunately we were in a connecting room (not intentionally) and we could hear everything our neighbours said or did. The walls were incredibly thin. Bring ear plugs! Also we heard the cleaners next door at 9am every morning if you like to sleep in...
10.0 Excellent
Pros: Location
Cons:
8.8 Excellent
Pros: Nicely located for a quick walk into the city centre and Edinburgh station.
Cons:
7.0 Good
Pros:
Cons: Roadworks noisy outside
4.3 Okay
Pros:
Cons: There were workmen undertaking noisy works from shortly after 8am at the weekend which spoilt my stay.
A modern Edinburgh hotel in a Georgian building within walking distance of the city's top attractions Holiday Inn Express® - Edinburgh City Centre hotel is a 10-minute walk from Edinburgh Waverley station in the city's New Town. It's a short stroll to the York Place tram stop, which has a direct connection to Edinburgh Airport (EDI). The Edinburgh Playhouse theatre and OMNI Edinburgh's restaurants and cinemas are right across the road. Princes Street and George Street's shops are a few minutes' walk away. You can ramble over the ramparts of Edinburgh Castle, 20 minutes' walk from the hotel. Or experience more royal flavour, less than a mile from the hotel, at the Palace of Holyroodhouse, the Queen's official Scottish residence. Amble through the expansive Royal Botanic Garden Edinburgh, half an hour on foot from the hotel, or wander into Princes Street Gardens to spot the huge floral clock. Business guests are on the doorstep of the financial district around St. Andrew Square and George Street, while the Edinburgh International Conference Centre is less than 10 minutes' drive away. The hotel has a smart meeting rooms. Enjoy free Wi-Fi and an inclusive hot Express Start Breakfast. A nearby Fitness Centre is available to guests. Unwind after a busy day's sightseeing over a cool beer in the lounge bar.
With a stay at Cairn Hotel in Edinburgh (New Town), you'll be steps from Princes Street and 4 minutes by foot from Edinburgh Playhouse Theatre. Featured amenities include a 24-hour front desk and an elevator (lift). Self parking (subject to charges) is available onsite.
Overall 8.3 Excellent
Based on 2,423 reviews
All reviews
- All reviews
Good
7.0
Pros: Lovely staff
Good
7.0
Pros: Location, in heart of city, walkable to city center sites, Edinburgh Castle, Royal Mile, Waverley train station
Excellent
10.0
Pros: The Cairn Hotel was very comfortable and well-located. Their staff were very nice and helpful. I would definitely recommend the Cairn Hotel to anyone staying in Edinburgh.
Okay
4.3
Pros: The location
Excellent
10.0
Pros: Excellent location, walking distance from Waverley Station. Staff were helpful with luggage storage as we arrived early. Room was well appointed and quiet.
Okay
5.5
Pros: Breakfast was sober. But oke. The price was good.
Excellent
8.0
Pros: Room was clean and in good condition. Close to tram and walking distance to railway station.
Okay
4.5
Pros: Location
Okay
5.0
Excellent
10.0
Pros: Environment and hotel surrounding
Okay
5.8
Pros: Location good, large room size, staff ok
Good
7.4
Pros: Clean, everything is new, good location, 24 hours reception desk, helpful staff.
Good
7.3
Pros: Good location, close to Princes Street. Helpful, friendly staff too. Rooms basic but clean, comfortable and bathroom spotless
Good
7.3
Pros: Friendly and helpful staff and within walking distance of the main shopping area.
Good
7.0
Pros: Hotel staff were friendly.
Good
6.0
Pros: Convenient,easy
Excellent
8.0
Pros: The hotel was clean and cosy. It is located within walking distance to the city centre and major attractions
Good
6.8
Pros: Staff were friendly and helpful. Comfortable room and hearty breakfast provided. All round a very good hotel and excellent location for centre of the city and away from the noisy nightclubs so not kept up all night!
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Cons: $self.cons
Okay
5.6
Pros: we would like come again
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Cons: $self.cons
Okay
5.6
Pros: quiet place
Okay
4.8
Pros: Breakfast was worth getting up for! And the bar stayed open most of the night!!
Okay
5.5
Pros: $self.pros
Details
Reviews
Overall 8.3 Excellent
Based on 2,423 reviews
Cleanliness
8.4
Comfort
8.1
Location
8.8
Services
7.9
Staff
8.6
Value for money
8.1
7.0 Good
Pros: Lovely staff
Cons: Single room was dingy and small; same in most hotels sadly
7.0 Good
Pros: Location, in heart of city, walkable to city center sites, Edinburgh Castle, Royal Mile, Waverley train station
Cons: No air condition. Stuffy room because windows are only cracked open to 6 inch. width. Difficult to stay here in summer time.
10.0 Excellent
Pros: The Cairn Hotel was very comfortable and well-located. Their staff were very nice and helpful. I would definitely recommend the Cairn Hotel to anyone staying in Edinburgh.
Cons: A small table near the window (rm 202, if I remember correctly) would have been nice, but we moved one of the bed end-tables there and that worked well.
4.3 Okay
Pros: The location
Cons: The room was damaged.the bed wasnt good and the shower as Well
10.0 Excellent
Pros: Excellent location, walking distance from Waverley Station. Staff were helpful with luggage storage as we arrived early. Room was well appointed and quiet.
Cons:
5.5 Okay
Pros: Breakfast was sober. But oke. The price was good.
Cons: The appartment was big but details are missing. Some things were broke, Not as claen as you would like.
8.0 Excellent
Pros: Room was clean and in good condition. Close to tram and walking distance to railway station.
Cons: No safetybox in the room. No proper table. Not so good soundproofing between rooms.
4.5 Okay
Pros: Location
Cons: Rather a tired badly refurbished building Friendly staff because they have to be
5.0 Okay
Pros:
Cons: When we checked out, they ask us to pay the cleaning fee because of the dirty dishes which we doubt that and asked them to send us the photo to prove it, but they didn’t.
10.0 Excellent
Pros: Environment and hotel surrounding
Cons: No.
5.8 Okay
Pros: Location good, large room size, staff ok
Cons: Room very hot, noisy plumbing, shower drain blocked & only 1 towel for family of 4, breakfast busy / average
7.4 Good
Pros: Clean, everything is new, good location, 24 hours reception desk, helpful staff.
Cons: The speed of the internet is limited intentionally and you can wait ages for a web page to load.
The room for a single person is very small. No refrigerator.
One of the breakfasts I ate didn't go well, if you understand what I mean.
7.3 Good
Pros: Good location, close to Princes Street. Helpful, friendly staff too. Rooms basic but clean, comfortable and bathroom spotless
Cons: Nothing to complain about
7.3 Good
Pros: Friendly and helpful staff and within walking distance of the main shopping area.
Cons:
7.0 Good
Pros: Hotel staff were friendly.
Cons:
6.0 Good
Pros: Convenient,easy
Cons: Bed bit soft!
8.0 Excellent
Pros: The hotel was clean and cosy. It is located within walking distance to the city centre and major attractions
Cons:
6.8 Good
Pros: Staff were friendly and helpful. Comfortable room and hearty breakfast provided. All round a very good hotel and excellent location for centre of the city and away from the noisy nightclubs so not kept up all night!
5.6 Okay
Pros: we would like come again
5.6 Okay
Pros: quiet place
Cons: you could tell, builders work was in progress, so there was some dirt and dust in a few places.
4.8 Okay
Pros: Breakfast was worth getting up for! And the bar stayed open most of the night!!
Cons: The showers in the rooms were a bit dangerous! And couldn't open the window. TV didn't really work.
5.5 Okay
Cons: scaffolding erected at front of hotel gives out false appearance
With a stay at Cairn Hotel in Edinburgh (New Town), you'll be steps from Princes Street and 4 minutes by foot from Edinburgh Playhouse Theatre. Featured amenities include a 24-hour front desk and an elevator (lift). Self parking (subject to charges) is available onsite.
With a stay at The Place, you'll be centrally located in Edinburgh, steps from Princes Street and 3 minutes by foot from Edinburgh Playhouse Theatre. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.
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Overall 8.3 Excellent
Based on 2,145 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
8.8
Okay
4.5
Pros: breakfast, location
Excellent
10.0
Pros: First of all, the location, right in front of the tram stop. What else? The extreme kindness of the people working there The room was small but we loved it, very quiet and big shower We had the opportunity to leave our bags in a special room the morning before we left Thé breakfast was nice, I had a great spinach omelette and the croissants .....delicious We’ll definitely to back to the Place and recommend it strongly
Good
7.5
Pros: The location was perfect if you travelled by air or train but parking was a nightmare especially as the Fringe Festival was on. We didn't book breakfast as it was extra cost but they also didn't ask us when we booked in if we required it either. Very spacious bedroom and bathroom though.
Excellent
9.5
Pros: They very kindly gave us a complimentary upgrade. Staff are excellent! Beds very comfy may. Room so spacious and immaculately clean.
Okay
4.5
Pros: Good location.
Excellent
8.0
Pros: Bathroom, room itself.
Okay
4.5
Pros: The location was perfect
Okay
5.0
Pros: Proximity to the tram
Excellent
9.3
Pros: We have stayed there several times it is always good
Good
7.0
Pros: The view from the window.
Excellent
9.5
Pros: Lots of space and rooms for us to relax and socialize in after a day of touring Edinburgh. The Tram is right outside the door. And bus stops nearby. Full sized laundry
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Details
Reviews
Overall 8.3 Excellent
Based on 2,145 reviews
Location
9.5
Service
9.0
Vibe
8.7
WiFi
7.6
Value
6.6
Breakfast
6.3
Room
6.2
Comfort
4.4
Amenities
3.4
Location
9.1
Service
9.0
Breakfast
6.4
Room
6.2
Value
5.9
Comfort
4.2
Amenities
3.5
Location
9.4
Service
8.6
Room
7.0
Breakfast
5.9
Comfort
5.3
Amenities
3.9
Location
9.6
Service
9.3
Room
6.4
Comfort
4.6
Amenities
3.8
Location
9.6
Room
5.4
Comfort
4.0
Amenities
3.1
8.8 Excellent
Pros:
Cons: My only issue is that there was no air-con and the window didnt open properly
4.5 Okay
Pros: breakfast, location
Cons: people with bad back avoid this hotel due to pretty bad mattress
10.0 Excellent
Pros: First of all, the location, right in front of the tram stop. What else? The extreme kindness of the people working there The room was small but we loved it, very quiet and big shower We had the opportunity to leave our bags in a special room the morning before we left Thé breakfast was nice, I had a great spinach omelette and the croissants .....delicious We’ll definitely to back to the Place and recommend it strongly
Cons:
7.5 Good
Pros: The location was perfect if you travelled by air or train but parking was a nightmare especially as the Fringe Festival was on. We didn't book breakfast as it was extra cost but they also didn't ask us when we booked in if we required it either. Very spacious bedroom and bathroom though.
Cons:
9.5 Excellent
Pros: They very kindly gave us a complimentary upgrade. Staff are excellent! Beds very comfy may. Room so spacious and immaculately clean.
Cons: No lift
4.5 Okay
Pros: Good location.
Cons: Very disappointed by this hotel. The room at the last level was very warm with no good aeration (the window cannot open well), bed was not confortable and nobody made the room during our stay. Very expensive for what we had.
8.0 Excellent
Pros: Bathroom, room itself.
Cons: Breakfast wasn''t of the same standard as the room or the hotel in general. Our second day they ran out of things on the buffet. Croissants were good.
4.5 Okay
Pros: The location was perfect
Cons: The Roman was like very small cave. The staff didn’t arrange any free fruit as it was a special occasion. They said they would. I asked for some flowers and they were priced on their site but they said they wasn’t. They told me the wrong bus to go down to Leith and the wrong bus stop
5.0 Okay
Pros: Proximity to the tram
Cons: No elevator - had to carry 20kg suitcases to 3rd floor dusty furniture
9.3 Excellent
Pros: We have stayed there several times it is always good
Cons: our room was on the top floor a lift would be nice
7.0 Good
Pros: The view from the window.
Cons: No soap, no tissues in room. Had to ask for items. 48 stairs to room. Broken and unstable banister on bottom flight of stairs.
9.5 Excellent
Pros: Lots of space and rooms for us to relax and socialize in after a day of touring Edinburgh. The Tram is right outside the door. And bus stops nearby. Full sized laundry
Cons: Wifi was spotty didn’t reach the bedrooms well.
With a stay at The Place, you'll be centrally located in Edinburgh, steps from Princes Street and 3 minutes by foot from Edinburgh Playhouse Theatre. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.
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