Best Chicago hotels near Union Station
The Langham, Chicago is centrally located in Chicago, a 4-minute walk from Michigan Avenue and 11 minutes by foot from Millennium Park. Featured amenities include complimentary wired Internet access, a 24-hour business center, and limo/town car service. Planning an event in Chicago? This hotel has facilities measuring 15000 square feet (1350 square meters), including conference space.
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Overall 9.6 Excellent
Based on 2,500 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
10.0
Pros: Everything/Room/Location/Staff/Food/cocktails
Excellent
9.6
Pros: Club house and facilities
Excellent
10.0
Pros: Everything - such a great property. Warm friendly
Excellent
9.6
Pros: Great room and bath
Excellent
10.0
Pros: We stayed in an Executive King Club room. It was magical from check in to check out. The staff goes above and beyond. The food and drink choices in the club area are well worth the premium price.
Excellent
10.0
Pros: It was our anniversary and we were treated like royalty.
Excellent
10.0
Pros: Very comfortable room, and breakfast in the Club.
Excellent
10.0
Pros: Best hotel I've even stayed in.
Excellent
10.0
Pros: Stunning hotel
Excellent
10.0
Pros: Honestly, one of the best luxury properties I've stayed in. Everything from the service & staff to the comfort of the room goes beyond a 5 star standard. It made mine and my partner's stay in Chicago all the more better knowing we had a beautiful and comfortable room waiting for us at the end of the day to relax in. It really made our trip! The rooms were spacious and luxurious. Cannot wait to come back again someday.
Excellent
10.0
Pros: beautiful room great club excellent spa facilities
Excellent
10.0
Pros: Truly a five star experience; service, quality, food, location, beautiful spacious rooms.
Details
Reviews
Overall 9.6 Excellent
Based on 2,500 reviews
Location
9.8
Vibe
9.5
Wellness
9.5
Service
9.4
Comfort
9.3
Amenities
9.3
Room
9.3
Cleanliness
9.2
WiFi
9.2
Pool
9.1
Bar
9.0
Food
8.5
Breakfast
7.0
Location
9.8
Wellness
9.6
Vibe
9.4
Cleanliness
9.4
Amenities
9.3
Room
9.3
Service
9.3
Comfort
9.2
Pool
9.2
Food
8.7
Breakfast
7.4
Location
9.8
Comfort
9.4
Vibe
9.2
Service
9.2
Amenities
9.1
Room
9.0
Breakfast
7.2
Location
9.8
Room
9.1
Service
9.4
10.0 Excellent
Pros: Everything/Room/Location/Staff/Food/cocktails
Cons: Nothing
9.6 Excellent
Pros: Club house and facilities
Cons: Nothing
10.0 Excellent
Pros: Everything - such a great property. Warm friendly
Cons: I would suggest maybe gym open from 4am and breakfast from 5am - for all those people with jet lag !
9.6 Excellent
Pros: Great room and bath
Cons: Spa was overpriced for services
10.0 Excellent
Pros: We stayed in an Executive King Club room. It was magical from check in to check out. The staff goes above and beyond. The food and drink choices in the club area are well worth the premium price.
Cons: We loved everything about it.
10.0 Excellent
Pros: It was our anniversary and we were treated like royalty.
Cons: The Nespresso did not shut off when making a shot. Thats it. Really.
10.0 Excellent
Pros: Very comfortable room, and breakfast in the Club.
Cons:
10.0 Excellent
Pros: Best hotel I've even stayed in.
Cons: Wish the Executive Club Lounge would stay open a little later....
10.0 Excellent
Pros: Stunning hotel
Cons: Honestly couldn't fault it. Very expensive like being in London but you get what you pay for.
10.0 Excellent
Pros: Honestly, one of the best luxury properties I've stayed in. Everything from the service & staff to the comfort of the room goes beyond a 5 star standard. It made mine and my partner's stay in Chicago all the more better knowing we had a beautiful and comfortable room waiting for us at the end of the day to relax in. It really made our trip! The rooms were spacious and luxurious. Cannot wait to come back again someday.
Cons: I cannot name any cons with this place (except that it hurt my bank account a little bit...but hey, sometimes you have to treat yourself!)
10.0 Excellent
Pros: beautiful room great club excellent spa facilities
Cons:
10.0 Excellent
Pros: Truly a five star experience; service, quality, food, location, beautiful spacious rooms.
Cons: $71 to valet park.
The Langham, Chicago is centrally located in Chicago, a 4-minute walk from Michigan Avenue and 11 minutes by foot from Millennium Park. Featured amenities include complimentary wired Internet access, a 24-hour business center, and limo/town car service. Planning an event in Chicago? This hotel has facilities measuring 15000 square feet (1350 square meters), including conference space.
Think of Kimpton Gray Hotel like a perfectly bespoke suit from London’s Savile Row — beautiful, bold, and with no detail out of place. Clad in marble The Gray has been a tastemaker for more than a century, first as an office building and now as an elevated-experience hotel. When the 9-to-5 day is done in the Financial District, those in the know flock to the on-site lounges and restaurants - Vol. 39, a law library-themed bar, Boleo, an Argentinean-inspired lounge with retractable glass roof, and Steadfast, a chef-driven new American restaurant. Consider us for business travel or a weekend getaway. Blocks away from Millennium Park, restaurants and museums.
Overall 9.3 Excellent
Based on 2,086 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Excellent
10.0
Pros: The hotel itself was beautiful. Centrally located in the Loop, it was easy to walk everywhere we wanted and needed to go. The staff was fantastic, very helpful, and willing to go above and beyond. The room was well appointed and spacious with a comfy bed.
Excellent
8.0
Pros: Cleanliness
Excellent
10.0
Pros: Nice rooms, clean, friendly staff
Excellent
10.0
Pros: i was in chicago to relight the fire in my relationship. due to work i am always traveling or working late and its hard on a relationship. i called the front desk before i arrived and asked that they make my room extra romantic add a bottle of wine and do whatever else they could to make it a special night. The staff went above and beyond and did a great job putting together our room. we had a nice bottle of red wine and the view was perfect the top bar made it that much better for us to have a few drinks and get in the mood before going out and enjoying the night for a bit. The shower with the tup was amazing and we had the perfect night!
Excellent
10.0
Pros: Staff was amazing, rooms were spotless. Beautiful hotel!
Excellent
9.6
Pros: Staff across the board was excellent, friendly. Housekeeping efficient and early in day. Decor and vibe super.
Excellent
8.0
Excellent
8.0
Pros: location
Excellent
9.0
Pros: Front desk staff
Good
6.7
Pros: Gorgeous big rooms and beautifully clean
Excellent
10.0
Pros: Beautiful, well decorated hotel. Great location and great value!
Excellent
8.0
Pros: Front Desk Staff was nice
Details
Reviews
Overall 9.3 Excellent
Based on 2,086 reviews
Vibe
9.6
Cleanliness
9.4
Service
9.4
Location
9.3
Bar
9.1
Amenities
8.8
Room
8.6
Value
7.6
WiFi
6.9
Breakfast
6.3
Vibe
9.6
Location
9.5
Cleanliness
9.4
Service
9.4
Bar
9.2
Amenities
9.1
Room
8.6
Comfort
8.2
Service
9.6
Location
9.5
Cleanliness
9.5
Vibe
9.5
Bar
9.3
Room
8.1
Comfort
8.0
Value
7.9
Cleanliness
9.5
Vibe
9.5
Bar
9.2
Location
9.1
Service
8.9
Amenities
8.6
Room
8.2
10.0 Excellent
Pros: The hotel itself was beautiful. Centrally located in the Loop, it was easy to walk everywhere we wanted and needed to go. The staff was fantastic, very helpful, and willing to go above and beyond. The room was well appointed and spacious with a comfy bed.
Cons:
8.0 Excellent
Pros: Cleanliness
Cons: Not as ideal a location as I was hoping
10.0 Excellent
Pros: Nice rooms, clean, friendly staff
Cons: No. Everything was very good!
10.0 Excellent
Pros: i was in chicago to relight the fire in my relationship. due to work i am always traveling or working late and its hard on a relationship. i called the front desk before i arrived and asked that they make my room extra romantic add a bottle of wine and do whatever else they could to make it a special night. The staff went above and beyond and did a great job putting together our room. we had a nice bottle of red wine and the view was perfect the top bar made it that much better for us to have a few drinks and get in the mood before going out and enjoying the night for a bit. The shower with the tup was amazing and we had the perfect night!
Cons: the price was very high and some of the front desk employees were amazing while others were rude and didn't even have the time to answer a few questions about where to eat even though nothing was going on and we were the only two people around.
10.0 Excellent
Pros: Staff was amazing, rooms were spotless. Beautiful hotel!
Cons: No issues whatsoever.
9.6 Excellent
Pros: Staff across the board was excellent, friendly. Housekeeping efficient and early in day. Decor and vibe super.
Cons: Only suggestions would be more hooks in bath ( one not enough) and while I Loved the big round light between the beds and the light was necessary, it wasn’t possible to read at night as it lit up the whole room and would keep up the other sleepers . Suggest a reading light as well.
8.0 Excellent
Pros:
Cons: Limited space, the area felt a bit cramped.
8.0 Excellent
Pros: location
Cons: no
9.0 Excellent
Pros: Front desk staff
Cons: No
6.7 Good
Pros: Gorgeous big rooms and beautifully clean
Cons: I was staying 2 nights (Saturday and Sunday) and nearly all the restaurants and bars were closed and no room service is available after 8pm on Sunday night. Bolero the roof top bar was also unavailable Saturday night as it was being used for a private function. I chose to stay here for marathon weekend but after running 26 miles I wasn’t impressed to be told where I needed to walk to on Sunday night to get something to eat. For a high priced hotel literally all I got was the room. Unfortunately I would not recommend this hotel to anyone for weekend stays ever!!!
10.0 Excellent
Pros: Beautiful, well decorated hotel. Great location and great value!
Cons:
8.0 Excellent
Pros: Front Desk Staff was nice
Cons: Did not have a room available with two beds.
Think of Kimpton Gray Hotel like a perfectly bespoke suit from London’s Savile Row — beautiful, bold, and with no detail out of place. Clad in marble The Gray has been a tastemaker for more than a century, first as an office building and now as an elevated-experience hotel. When the 9-to-5 day is done in the Financial District, those in the know flock to the on-site lounges and restaurants - Vol. 39, a law library-themed bar, Boleo, an Argentinean-inspired lounge with retractable glass roof, and Steadfast, a chef-driven new American restaurant. Consider us for business travel or a weekend getaway. Blocks away from Millennium Park, restaurants and museums.
Blend style and substance into an unforgettable experience at our downtown Chicago hotel, boasting modern accommodations with extended-stay suites at Residence Inn Chicago Downtown/Loop. Greet the day with a complimentary breakfast buffet before exploring the city from our premier Chicago Loop location, just one block from CIBC Theatre near Millennium Park, Willis Tower and Soldier Field. After a full day of business or sightseeing, energize your mind and body in our modern fitness center or with distinctive American cuisine and specialty cocktails at Roanoke Restaurant and Club. Find your respite in beautifully-appointed hotel suites with complimentary Wi-Fi, fully-equipped kitchens and separate areas for living, working and sleeping. If visiting for business or social reasons, succeed in our sophisticated event space with professional planning and expert catering services. Residence Inn Chicago Downtown/Loop looks forward to welcoming you to the world's largest Residence Inn hotel with Four-Diamond service.
Overall 9.2 Excellent
Based on 620 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Excellent
10.0
Pros: Everything
Excellent
10.0
Pros: Quieter than the bustle of, say, mag mile. Neat old building with character. Amazing breakfast, thoughtful staff. Friendly and welcoming. Rooms were well laid out, clean and nicely appointed. One of the best two night sleeps at a hotel I can remember
Excellent
10.0
Pros: Outstanding experience. Great, clean rooms. Helpful staff great breakfast
Excellent
10.0
Pros: Great location and staff
Excellent
10.0
Pros: Location. Breakfast was great. The rooms are great.
Excellent
10.0
Pros: Location, breakfast, kitchen
Excellent
8.5
Pros: Walking distance to attractions
Excellent
10.0
Pros: The room was amazing, I actually didn’t expect for it to be so big, the bed was very comfortable and the breakfast was delicious. Great location as it is close to restaurants and night life. Next time I want to stay in Chicago will definitely be back at Residence Inn.
Excellent
10.0
Pros: Very friendly staff, delicious breakfast, comfortable and clean room, excellent location!!
Excellent
9.6
Pros: Good location for walking about if you are coming into Union station.
Excellent
8.0
Pros: Great location, good facility.
Excellent
10.0
Pros: Breakfast was outstanding!
Details
Reviews
Overall 9.2 Excellent
Based on 620 reviews
Bar
10.0
Location
9.1
Room
8.5
Service
8.5
Breakfast
8.5
Comfort
8.3
Location
9.2
Breakfast
8.7
Service
8.5
Comfort
8.4
Room
8.2
Cleanliness
8.0
Location
9.3
Comfort
8.3
Breakfast
8.2
Room
7.8
Service
8.3
10.0 Excellent
Pros: Everything
Cons: No
10.0 Excellent
Pros: Quieter than the bustle of, say, mag mile. Neat old building with character. Amazing breakfast, thoughtful staff. Friendly and welcoming. Rooms were well laid out, clean and nicely appointed. One of the best two night sleeps at a hotel I can remember
Cons: A bit less hip than other parts of downtown but we are all free to choose our accommodation location. This favors the quieter. Restaurants and shopping is a bit on the sparse side. Genuinely though, no complaints, simply stating facts.
10.0 Excellent
Pros: Outstanding experience. Great, clean rooms. Helpful staff great breakfast
Cons:
10.0 Excellent
Pros: Great location and staff
Cons:
10.0 Excellent
Pros: Location. Breakfast was great. The rooms are great.
Cons: Everything was great
10.0 Excellent
Pros: Location, breakfast, kitchen
Cons: Free water bottles or keep water in lobby full.
8.5 Excellent
Pros: Walking distance to attractions
Cons: When it rained, there were no umbrellas available
10.0 Excellent
Pros: The room was amazing, I actually didn’t expect for it to be so big, the bed was very comfortable and the breakfast was delicious. Great location as it is close to restaurants and night life. Next time I want to stay in Chicago will definitely be back at Residence Inn.
Cons:
10.0 Excellent
Pros: Very friendly staff, delicious breakfast, comfortable and clean room, excellent location!!
Cons:
9.6 Excellent
Pros: Good location for walking about if you are coming into Union station.
Cons: About a 10 minute walk to most major public transit without jumping on a bid first which is a bit much with little kids.
8.0 Excellent
Pros: Great location, good facility.
Cons: Breakfast is awful. I've had better meals at a school cafeteria. Not a lot of choices and the choices that are there are quite bland.
10.0 Excellent
Pros: Breakfast was outstanding!
Cons:
Blend style and substance into an unforgettable experience at our downtown Chicago hotel, boasting modern accommodations with extended-stay suites at Residence Inn Chicago Downtown/Loop. Greet the day with a complimentary breakfast buffet before exploring the city from our premier Chicago Loop location, just one block from CIBC Theatre near Millennium Park, Willis Tower and Soldier Field. After a full day of business or sightseeing, energize your mind and body in our modern fitness center or with distinctive American cuisine and specialty cocktails at Roanoke Restaurant and Club. Find your respite in beautifully-appointed hotel suites with complimentary Wi-Fi, fully-equipped kitchens and separate areas for living, working and sleeping. If visiting for business or social reasons, succeed in our sophisticated event space with professional planning and expert catering services. Residence Inn Chicago Downtown/Loop looks forward to welcoming you to the world's largest Residence Inn hotel with Four-Diamond service.
Situated in the Loop district, Staypineapple Chicago, is at the intersection of great architecture, entertainment, shopping and culture. Just steps to Millennium Park and the theater district The Alise is your perfect home base for a great Chicago adventure.
Located in the Reliance Building on State Street, a National Historic Landmark, Staypineapple Chicago provides ideal accommodations for business and leisure travelers alike. 122 guest rooms provide distinctive accommodations you’re unlikely to find anywhere else in the Windy City.
Atwood is the in-house dining destination for breakfast, lunch and dinner with full bar service daily. Known for using local, seasonal ingredients, Atwood offers a comfortable spot to enjoy its “eat local” menu focusing on American cuisine.
Overall 9.1 Excellent
Based on 2,106 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
9.7
Pros: We loved the bed and bedding
Excellent
10.0
Pros: Beautiful aesthetics and great location.
Excellent
10.0
Pros: Staff is very friendly and helpful
Excellent
9.0
Pros: Yes, The bed was like a cloud.
Excellent
10.0
Pros: Staff was helpful and friendly! Rooms were clean. Very cool old building but rooms were up to date! Can’t forget about the free cupcakes!!!! Yummy! I’m very sad they changed the name of the hotel!
Excellent
9.0
Pros: Women at front desk very helpful with questions about area, similar to Concierge services.
Excellent
10.0
Pros: Boutique feel
Excellent
10.0
Pros: This was our second stay at this hotel and everytime it has been great. The location is prefect for going to Chicago during the holidays
Excellent
8.0
Pros: Great service. Fun little touches like cookies and clever signage in rooms.
Excellent
9.0
Pros: Comfortable beds, quiet rooms, great bar, location
Excellent
8.0
Pros: friendly accommodating staff good old/new style and flair
Excellent
10.0
Pros: Perfect location! The building is iconic and has an old city feel charm The staff were all super friendly and helpful. The restaurant ‘Atwood’ was also excellent. Valet parking extremely convenient
Details
Reviews
Overall 9.1 Excellent
Based on 2,106 reviews
Cleanliness
9.6
Location
9.6
Service
9.2
Amenities
8.7
Room
8.4
Food
8.3
Comfort
7.6
WiFi
7.4
Breakfast
6.4
Wellness
3.9
Cleanliness
9.7
Location
9.7
Service
9.1
Amenities
9.0
Room
7.9
Food
7.8
Comfort
7.2
Value
5.9
Cleanliness
9.7
Location
9.7
Service
9.3
Amenities
8.9
Room
7.9
Comfort
7.5
Location
9.5
Service
9.2
Vibe
8.5
Food
8.4
Room
7.6
Comfort
7.6
Value
6.3
Location
9.7
Service
9.2
Room
8.1
9.7 Excellent
Pros: We loved the bed and bedding
Cons:
10.0 Excellent
Pros: Beautiful aesthetics and great location.
Cons:
10.0 Excellent
Pros: Staff is very friendly and helpful
Cons:
9.0 Excellent
Pros: Yes, The bed was like a cloud.
Cons:
10.0 Excellent
Pros: Staff was helpful and friendly! Rooms were clean. Very cool old building but rooms were up to date! Can’t forget about the free cupcakes!!!! Yummy! I’m very sad they changed the name of the hotel!
Cons: Nothing, our experience was great!!!
9.0 Excellent
Pros: Women at front desk very helpful with questions about area, similar to Concierge services.
Cons: Parking is pricey
10.0 Excellent
Pros: Boutique feel
Cons: Nope!
10.0 Excellent
Pros: This was our second stay at this hotel and everytime it has been great. The location is prefect for going to Chicago during the holidays
Cons:
8.0 Excellent
Pros: Great service. Fun little touches like cookies and clever signage in rooms.
Cons: Unfortunately, some of the pillows were hard and lumpy. Bathroom was small, but I understand there’s not much you can do about that!
9.0 Excellent
Pros: Comfortable beds, quiet rooms, great bar, location
Cons: No room to do business from; needed a quiet room to do some business correspondence away from my family, there were no options.
8.0 Excellent
Pros: friendly accommodating staff good old/new style and flair
Cons: some fixtures visibly worn out room was a bit small and layout was tight
10.0 Excellent
Pros: Perfect location! The building is iconic and has an old city feel charm The staff were all super friendly and helpful. The restaurant ‘Atwood’ was also excellent. Valet parking extremely convenient
Cons: Honestly, nothing
Situated in the Loop district, Staypineapple Chicago, is at the intersection of great architecture, entertainment, shopping and culture. Just steps to Millennium Park and the theater district The Alise is your perfect home base for a great Chicago adventure.
Located in the Reliance Building on State Street, a National Historic Landmark, Staypineapple Chicago provides ideal accommodations for business and leisure travelers alike. 122 guest rooms provide distinctive accommodations you’re unlikely to find anywhere else in the Windy City.
Atwood is the in-house dining destination for breakfast, lunch and dinner with full bar service daily. Known for using local, seasonal ingredients, Atwood offers a comfortable spot to enjoy its “eat local” menu focusing on American cuisine.
Make Renaissance Chicago Downtown Hotel your destination of choice for your visit to the Windy City. From the moment you step into our elegant lobby, we'll provide you with all you need for a first-class stay. You'll be delighted with our contemporary hotel rooms and suites; each one provides a host of fantastic amenities, and many boast striking panoramic views of the Chicago River and the surrounding downtown cityscape. Take a refreshing swim in our heated indoor pool, or unwind with a perfectly-poured cocktail and creative American cuisine at Raised, which offers a sensational rooftop setting and a uniquely modern ambiance. Plan your wedding or business event at our hotel to take advantage of over 40,000 square feet of light-filled, stylish venue space; we also feature top-notch planning and catering services. We're situated in the Theater District, near many famous attractions; the Chicago Theater is only steps away. Style and substance blend seamlessly at Renaissance Chicago Downtown Hotel.
Overall 9.0 Excellent
Based on 2,052 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Excellent
10.0
Pros: Good location, clean and modern. Nice room, good shower water pressure. Nice lobby. Walking distance to shopping on Michigan Ave., tons of restaurants, boat tours, theater district, and Millennium Park. About 5 minute walk from blue line airport train.
Excellent
10.0
Pros: Great location Check in very easy and efficient
Okay
5.8
Pros: Location, Staff was polite but nothing beyond that.
Excellent
9.0
Pros: Location- on Charles River + 'L' train and buses on corner
Excellent
10.0
Pros: Clean is HUGE for me. Excellent location. Friendly staff. Very comfortable room!! Couldn’t be nicer. Will stay here next time I’m In town.
Excellent
9.6
Pros: Lovely comfortable hotel.
Excellent
10.0
Pros: Quite, clean, great bed. Great tv,
Excellent
9.2
Pros: The service was great all around
Excellent
9.0
Excellent
9.6
Pros: Location was amazing. Awesome staff and wonderful rooftop Bar/restaurant Raised which looked out over the river. Really loved the look of the hotel and the cleanliness and the lobby was amazing. Very helpful staff. They sorted out my wiifii by talking about joining the Marriott app which enabled me to continue having free internet in all their connected locations. Room was so quiet and comfy
Excellent
10.0
Pros: The hotel is in a great area right by the Chicago theatre. The hotel was modern, clean, and had many amenities available. I would definitely stay at this hotel again and highly recommend it!
Excellent
10.0
Pros: Great experience. Great location for the theaters and restaurants.
Details
Reviews
Overall 9.0 Excellent
Based on 2,052 reviews
Location
9.6
Room
8.7
Service
8.7
Bar
8.4
WiFi
7.8
Pool
7.6
Breakfast
7.1
Wellness
5.5
Value
4.7
Location
9.6
Service
8.9
Comfort
7.9
Room
7.7
Cleanliness
7.6
WiFi
6.2
Value
4.4
Location
9.4
Vibe
8.7
Service
8.5
Room
8.3
Value
4.5
Room
7.6
10.0 Excellent
Pros: Good location, clean and modern. Nice room, good shower water pressure. Nice lobby. Walking distance to shopping on Michigan Ave., tons of restaurants, boat tours, theater district, and Millennium Park. About 5 minute walk from blue line airport train.
Cons:
10.0 Excellent
Pros: Great location Check in very easy and efficient
Cons:
5.8 Okay
Pros: Location, Staff was polite but nothing beyond that.
Cons: The view isn't that great. The room for the number of guests was small and lacked basic furniture (only one small sofa). The fridge was tiny, toiletries were few.
9.0 Excellent
Pros: Location- on Charles River + 'L' train and buses on corner
Cons:
10.0 Excellent
Pros: Clean is HUGE for me. Excellent location. Friendly staff. Very comfortable room!! Couldn’t be nicer. Will stay here next time I’m In town.
Cons:
9.6 Excellent
Pros: Lovely comfortable hotel.
Cons: 1. We were not warned of the need for additional registration in relation to wi-fi. When contacting the hotel staff provided the necessary assistance. 2. Blocking additional funds.
10.0 Excellent
Pros: Quite, clean, great bed. Great tv,
Cons: Nothing
9.2 Excellent
Pros: The service was great all around
Cons: The AC turns off or resets at night. Left us uncomfortably warm. We like our room temp to be cold.
9.0 Excellent
Pros:
Cons: expensive bar
9.6 Excellent
Pros: Location was amazing. Awesome staff and wonderful rooftop Bar/restaurant Raised which looked out over the river. Really loved the look of the hotel and the cleanliness and the lobby was amazing. Very helpful staff. They sorted out my wiifii by talking about joining the Marriott app which enabled me to continue having free internet in all their connected locations. Room was so quiet and comfy
Cons: House maids could have replaced soap which they didnt each day - they did everything else but which was odd.
10.0 Excellent
Pros: The hotel is in a great area right by the Chicago theatre. The hotel was modern, clean, and had many amenities available. I would definitely stay at this hotel again and highly recommend it!
Cons: No
10.0 Excellent
Pros: Great experience. Great location for the theaters and restaurants.
Cons:
Make Renaissance Chicago Downtown Hotel your destination of choice for your visit to the Windy City. From the moment you step into our elegant lobby, we'll provide you with all you need for a first-class stay. You'll be delighted with our contemporary hotel rooms and suites; each one provides a host of fantastic amenities, and many boast striking panoramic views of the Chicago River and the surrounding downtown cityscape. Take a refreshing swim in our heated indoor pool, or unwind with a perfectly-poured cocktail and creative American cuisine at Raised, which offers a sensational rooftop setting and a uniquely modern ambiance. Plan your wedding or business event at our hotel to take advantage of over 40,000 square feet of light-filled, stylish venue space; we also feature top-notch planning and catering services. We're situated in the Theater District, near many famous attractions; the Chicago Theater is only steps away. Style and substance blend seamlessly at Renaissance Chicago Downtown Hotel.
Experience the best of the Windy City at the Cambria Hotel Chicago Loop - Theatre District in Chicago. Our non-smoking hotel is located near the Magnificent Mile, Water Tower Place, Field Museum, Shedd Aquarium and more. Hotel amenities include free WiFi, a full-service restaurant, a fitness center, meeting rooms with catering and more. Your stylish guest room includes a microwave, refrigerator, 49-inch flat-screen TV, desk, iron, ironing board and hair dryer. Earn rewards with every stay with our Choice Privileges Rewards program. No pets allowed.
Overall 9.0 Excellent
Based on 701 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Excellent
10.0
Pros: The location is perfect for sightseeing in the city. The rooms are new and modern, and the beds are very comfortable.
Excellent
10.0
Pros: The bartender was awesome!
Good
7.0
Pros: Location
Excellent
10.0
Pros: Staff were friendly and accommodate all my special needs.
Excellent
8.0
Pros: Location, renewed room, great bed, big tv, huge bathroom
Excellent
10.0
Pros: Location, price.
Excellent
10.0
Pros: Comfortable bed, quiet and restful in the middle of Chicago.
Excellent
8.0
Pros: The rooms themselves had high ceilings and felt very spacious and contemporary.
Excellent
10.0
Pros: Loved our room, it was modern and very clean. Front desk staff were wonderful! Great Location! Close to a lot of Chicago landmarks! Would Definitely Stay here again!!
Excellent
9.0
Pros: Amazing location, very comfortable rooms, very nicely decorated and amazingly comfortable bed and pillows. I will definitely book here again if I find myself in Chicago! I stayed with a girlfriend but would love to come back with my S/O. Very big spacious shower and cool bathroom mirror with bluetooth connectivity for playing music. Easy location - we walked to almost every single restaurant, bar, attraction and show we did!
Excellent
9.2
Pros: The warmth and location were fantastic
Excellent
10.0
Pros: Great location, love the modern decor
Details
Reviews
Overall 9.0 Excellent
Based on 701 reviews
Location
9.7
Vibe
9.3
Service
8.3
Room
8.3
Comfort
7.9
Food
5.9
Breakfast
3.6
Location
9.6
Vibe
9.1
Service
8.4
Cleanliness
8.1
Room
7.9
Location
9.8
Vibe
9.2
Service
8.1
Room
7.7
Location
9.6
Service
8.3
Cleanliness
7.8
Room
7.5
Comfort
7.4
10.0 Excellent
Pros: The location is perfect for sightseeing in the city. The rooms are new and modern, and the beds are very comfortable.
Cons: Nothing.
10.0 Excellent
Pros: The bartender was awesome!
Cons:
7.0 Good
Pros: Location
Cons: Price for how small. View was another buildings wall. Price for this hotel was actually cheaper on hotels tonight.
10.0 Excellent
Pros: Staff were friendly and accommodate all my special needs.
Cons: Well, there was no complimentary breakfast.
8.0 Excellent
Pros: Location, renewed room, great bed, big tv, huge bathroom
Cons: Shower could have more water pressure...
10.0 Excellent
Pros: Location, price.
Cons:
10.0 Excellent
Pros: Comfortable bed, quiet and restful in the middle of Chicago.
Cons:
8.0 Excellent
Pros: The rooms themselves had high ceilings and felt very spacious and contemporary.
Cons: Chicago is an expensive city to get a hotel in. The price was steep, but it wasn't out of pace with other equivalent hotels.
10.0 Excellent
Pros: Loved our room, it was modern and very clean. Front desk staff were wonderful! Great Location! Close to a lot of Chicago landmarks! Would Definitely Stay here again!!
Cons: Nothing
9.0 Excellent
Pros: Amazing location, very comfortable rooms, very nicely decorated and amazingly comfortable bed and pillows. I will definitely book here again if I find myself in Chicago! I stayed with a girlfriend but would love to come back with my S/O. Very big spacious shower and cool bathroom mirror with bluetooth connectivity for playing music. Easy location - we walked to almost every single restaurant, bar, attraction and show we did!
Cons: A couple of light fixture's seemed to not work and need replaced but we didn't need to use them anyway. It was a bit noisy Friday morning with the traffic outside, but I don't think you can really help that unless you are on an upper floor. I think the Chicago traffic would still float up to the top floors anyways haha! And it was much quieter on Saturday and Sunday.
9.2 Excellent
Pros: The warmth and location were fantastic
Cons: Elevator key
10.0 Excellent
Pros: Great location, love the modern decor
Cons: Staff was just okay, nothing exceptional
Experience the best of the Windy City at the Cambria Hotel Chicago Loop - Theatre District in Chicago. Our non-smoking hotel is located near the Magnificent Mile, Water Tower Place, Field Museum, Shedd Aquarium and more. Hotel amenities include free WiFi, a full-service restaurant, a fitness center, meeting rooms with catering and more. Your stylish guest room includes a microwave, refrigerator, 49-inch flat-screen TV, desk, iron, ironing board and hair dryer. Earn rewards with every stay with our Choice Privileges Rewards program. No pets allowed.
Sophisticated, stylish and luxuriously modern, Hotel Chicago Downtown, Autograph Collection is located in the heart of the city’s upscale River North area. Part of the Marina City complex, our hotel provides unparalleled access to some of the most renowned restaurants, shopping and nightlife that downtown Chicago has to offer. Within just moments of our doorstep, you'll find yourself able to attend a concert at the famed House of Blues, go on a well-deserved shopping spree on the Magnificent Mile or visit the historic Wrigley Field for a professional baseball game. After a long day of business or sightseeing, withdraw into the comfort of our luxurious rooms and suites, featuring pillowtop mattresses, convenient room service, 55-inch flat-panel TVs and panoramic views of downtown. Finally, cap off your night with a snack, beer or handcrafted cocktail at our on-site bar, the Chicagoan Lobby Bar. At Hotel Chicago Downtown, Autograph Collection, your day is limited only by your imagination.
Overall 8.9 Excellent
Based on 2,498 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Excellent
10.0
Pros: The hotel was great! Location was great and close to a lot of restaurants in walking distance as well as the canal. The room was so nice! Big floor to ceiling windows and nice big king size bed. Very spacious and the bathroom was big too!
Excellent
10.0
Pros: Great value, great service, and great location! Bags were held for us for a few hours until our transportation was ready! Would def come back!
Good
6.2
Pros: I liked the bell service downstairs and the local area. Felt safe and the touch key cards were cool.
Excellent
8.3
Pros: The facility looked beautiful in the pictures online. Seemed like an amazing hotel to stay at with everything close by for touring.
Excellent
10.0
Pros: Location and price
Excellent
10.0
Pros: Location
Excellent
10.0
Pros: Modern, Clean and spacious room.
Excellent
8.0
Pros: Location
Excellent
9.0
Pros: Room was not cramped with other items in room. Nice size TV hanging on wall. Despite the weather, still a great experience.
Excellent
8.8
Excellent
8.8
Pros: Location
Excellent
10.0
Pros: The staff was outstanding the receptionist was awesome in directing me on how to get to the hotel. The bell boy/ valet was very helpful while I was trying to get checked in.
Details
Reviews
Overall 8.9 Excellent
Based on 2,498 reviews
Location
9.4
Bar
9.2
Service
9.2
Cleanliness
8.5
Room
7.5
Breakfast
7.0
Value
6.0
WiFi
5.8
Wellness
4.2
Service
9.5
Location
9.2
Cleanliness
8.2
Breakfast
7.2
Room
7.2
Comfort
7.1
Value
5.9
Location
9.3
Service
8.8
Cleanliness
8.4
Room
6.6
Value
5.9
Location
9.5
Service
9.3
Comfort
6.7
Room
6.5
10.0 Excellent
Pros: The hotel was great! Location was great and close to a lot of restaurants in walking distance as well as the canal. The room was so nice! Big floor to ceiling windows and nice big king size bed. Very spacious and the bathroom was big too!
Cons:
10.0 Excellent
Pros: Great value, great service, and great location! Bags were held for us for a few hours until our transportation was ready! Would def come back!
Cons:
6.2 Good
Pros: I liked the bell service downstairs and the local area. Felt safe and the touch key cards were cool.
Cons: For paying the price I did, including WiFi in the stay would seem like a no brainer. $300+ a night? Our mini fridge wasn’t stocked and someone else’s cream cheese was still in it. For being a 4-star hotel I just expected more from the actual hotel. The area and the restaurant/ bar attached was great and they were very accommodating to making sure people were comfortable on the hot day.
8.3 Excellent
Pros: The facility looked beautiful in the pictures online. Seemed like an amazing hotel to stay at with everything close by for touring.
Cons: Not getting any response from the staff when I reached out multiple times.
10.0 Excellent
Pros: Location and price
Cons: No. Everything was great for the amount I paid!
10.0 Excellent
Pros: Location
Cons:
10.0 Excellent
Pros: Modern, Clean and spacious room.
Cons: The parking fee of $72 is definitely on the high side.
8.0 Excellent
Pros: Location
Cons: None
9.0 Excellent
Pros: Room was not cramped with other items in room. Nice size TV hanging on wall. Despite the weather, still a great experience.
Cons: Tried to increase temp in room but somehow couldn't. Room temp was 64.. n it was 60 outside .. so
8.8 Excellent
Pros:
Cons: The bar of soap left on the shampoo dispenser from the last people who stayed here
8.8 Excellent
Pros: Location
Cons: No wifi
10.0 Excellent
Pros: The staff was outstanding the receptionist was awesome in directing me on how to get to the hotel. The bell boy/ valet was very helpful while I was trying to get checked in.
Cons: The mirror/dresser was scuffed and scratched up. Some furniture stain would go a long way. The price of parking was VERY EXPENSIVE.
Sophisticated, stylish and luxuriously modern, Hotel Chicago Downtown, Autograph Collection is located in the heart of the city’s upscale River North area. Part of the Marina City complex, our hotel provides unparalleled access to some of the most renowned restaurants, shopping and nightlife that downtown Chicago has to offer. Within just moments of our doorstep, you'll find yourself able to attend a concert at the famed House of Blues, go on a well-deserved shopping spree on the Magnificent Mile or visit the historic Wrigley Field for a professional baseball game. After a long day of business or sightseeing, withdraw into the comfort of our luxurious rooms and suites, featuring pillowtop mattresses, convenient room service, 55-inch flat-panel TVs and panoramic views of downtown. Finally, cap off your night with a snack, beer or handcrafted cocktail at our on-site bar, the Chicagoan Lobby Bar. At Hotel Chicago Downtown, Autograph Collection, your day is limited only by your imagination.
Embark on an extravagant escape from everyday reality at JW Marriott Chicago, a landmark hotel brimming with captivating history. In Spring 2020, our hotel will reveal a stunning guest room transformation, with accommodations inspired by the iconic Pullman luxury rail car. Benefit from our hotel's excellent location in downtown Chicago, on the Loop, with easy access to the West Loop neighborhood, Columbia College, the Art Institute of Chicago, Millennium Park and Skydeck Chicago. After a busy day in the city, pamper yourself with our array of luxury amenities, including an on-site spa, an indoor lap pool, a modern fitness center and a delicious restaurant and lounge serving authentic Italian cuisine and specialty cocktails. If you're seeking venue or meeting space in downtown Chicago, celebrate and congregate in our elegant rooms, including our stunning Burnham Ballroom. Whatever the reason for your visit, we look forward to welcoming at JW Marriott Chicago.
Overall 8.9 Excellent
Based on 1,655 reviews
All reviews
- All reviews
- Families
Excellent
10.0
Pros: Michael Doland at front desk was outstanding he checked me in and out polite professional and represent you company in a excellent manner. Because of him I would book this property again
Excellent
9.2
Pros: Loved the location of the hotel, so close to the Union Station. Cleanness of the hotel and the room was 10!!
Good
7.4
Pros: Conveniently located in the center of downtown
Good
7.0
Pros: The hotel is in a great location and the rooms are a generous size.
Excellent
10.0
Pros: bathroom was amazing .. location 4 us, outstanding .. overall probably the best hotel experience we have had in Chicago (kids loved the pool)
Excellent
10.0
Pros: Restaurant/Bar, Staff, Cleanliness, Location, Bathroom
Excellent
10.0
Pros: The location was perfect! I would never have been able to afford this hotel at list price.
Excellent
8.0
Pros: Great room
Okay
5.0
Pros: The location.
Good
6.3
Good
6.7
Pros: The evening staff member in the executive staff lounge is a true gem for your hotel. The room was large and had a great bathroom. The gym was wonderful
Excellent
10.0
Pros: The bed was very comfortable and the room was always super clean!
Details
Reviews
Overall 8.9 Excellent
Based on 1,655 reviews
Wellness
9.6
Location
9.3
Bar
9.2
Service
8.4
Amenities
8.2
Cleanliness
8.1
Room
8.1
WiFi
7.7
Pool
7.5
Breakfast
7.4
Location
9.3
Service
8.2
Comfort
7.7
Cleanliness
7.6
Room
7.5
10.0 Excellent
Pros: Michael Doland at front desk was outstanding he checked me in and out polite professional and represent you company in a excellent manner. Because of him I would book this property again
Cons:
9.2 Excellent
Pros: Loved the location of the hotel, so close to the Union Station. Cleanness of the hotel and the room was 10!!
Cons:
7.4 Good
Pros: Conveniently located in the center of downtown
Cons: Rooms are dated and a little damaged. View was horrible. Construction right outside was loud and made it difficult to get Ubers.
7.0 Good
Pros: The hotel is in a great location and the rooms are a generous size.
Cons: This did not feel like a 4.5 star hotel. It felt like a "regular marriot" not a "JW marriot." The person at the front desk was not very accommodating and was a bit rude about it (I asked for rooms adjoining or nearby...he was reluctant to do this.)
10.0 Excellent
Pros: bathroom was amazing .. location 4 us, outstanding .. overall probably the best hotel experience we have had in Chicago (kids loved the pool)
Cons:
10.0 Excellent
Pros: Restaurant/Bar, Staff, Cleanliness, Location, Bathroom
Cons: We were in a room that was soon to be updated and was missing a few amenities from others
10.0 Excellent
Pros: The location was perfect! I would never have been able to afford this hotel at list price.
Cons: A small fridge in the room would be nice in case a few items needed storage.
8.0 Excellent
Pros: Great room
Cons: Mattresses were a bit cheap for the room and hotel
5.0 Okay
Pros: The location.
Cons: We were given a double room instead of a king, and the second room was dusty and didn't have well- functioning air conditioning. The interior hallways for the less nice rooms are rundown with gouges in the walls and crown molding falling off the ceilin
6.3 Good
Pros:
Cons: No help with my bag at the door No shower cap in bathroom Very noisy lobby all evening
6.7 Good
Pros: The evening staff member in the executive staff lounge is a true gem for your hotel. The room was large and had a great bathroom. The gym was wonderful
Cons: The absence of a true breakfast buffet was disappointing.
10.0 Excellent
Pros: The bed was very comfortable and the room was always super clean!
Cons: Didn’t have a double bed available when I arrived for an hour.
Embark on an extravagant escape from everyday reality at JW Marriott Chicago, a landmark hotel brimming with captivating history. In Spring 2020, our hotel will reveal a stunning guest room transformation, with accommodations inspired by the iconic Pullman luxury rail car. Benefit from our hotel's excellent location in downtown Chicago, on the Loop, with easy access to the West Loop neighborhood, Columbia College, the Art Institute of Chicago, Millennium Park and Skydeck Chicago. After a busy day in the city, pamper yourself with our array of luxury amenities, including an on-site spa, an indoor lap pool, a modern fitness center and a delicious restaurant and lounge serving authentic Italian cuisine and specialty cocktails. If you're seeking venue or meeting space in downtown Chicago, celebrate and congregate in our elegant rooms, including our stunning Burnham Ballroom. Whatever the reason for your visit, we look forward to welcoming at JW Marriott Chicago.
The La Quinta Inn & Suites Chicago Downtown has been awarded the 2018 TripAdvisor Certificate of Excellence award, and has earned this award consistently over the last 5 years.Seated in the heart of downtown Chicago, La Quinta Inn & Suites Chicago Downtown provides the ideal location for business and leisure travelers alike. The hotel is located near Willis Tower, Daley Center Plaza, the Chicago Riverwalk, Navy Pier and the Magnificent Mile. And of course, the hotel offers all of the essentials to make your stay enjoyable - like FREE WiFi and our FREE Hot Bright Side Breakfast Buffet.At La Quinta Inn & Suites Chicago Downtown, you'll always find plenty of ways to wake up on the bright side. This recently renovated hotel boasts an expanded fitness center with new PreCor Equipment so you can keep up your workout regimen while you travel. Inside your room, you'll find new amenities, including a refrigerator and microwave in every room, backlit LED mirror and all new furniture style.At La Quinta Inn & Suites Chicago Downtown, you'll find lots of amenities to enhance your travel experience. You can easily grab a bite to eat at the hotel's full service restaurant and bar, which serves breakfast, lunch, and dinner. There's something for everyone to enjoy at this casual dining restaurant. If you need to get some work done or print something off, the business center is available for your convenience. Or work up a sweat in our brand new fully equipped fitness center.Inside your room at La Quinta Inn & Suites Chicago Downtown, awaits a comfortable pillowtop bed for a good night's rest. Kick back in the bed to watch something on your HDTV while conveniently charging all of your devices with the CubieBlue Bluetooth enabled Clock on your nightstand.La Quinta Inn & Suites Chicago Downtown is located just two blocks away from Willis Tower. This 108-foot tall building is currently the second tallest building in the US. Although the name was changed back in 2009, the building is still commonly referred to by its previous name - the Sears Tower. The hotel is also within walking distance of the Chicago River - the only river in the world that runs backwards. Every year, the river is dyed green to celebrate St Patrick's Day. Or enjoy a game at United Center (Chicago Bulls, Blackhawks), Guaranteed Rate Field (Chicago White Sox), Soldier Field (Chicago Bears) or Wrigley Field (Chicago Cubs)!If you want to be close to Chicago's top business and tourist attractions, book your stay at La Quinta Inn & Suites Chicago Downtown for your next visit to the Windy City.
Overall 8.8 Excellent
Based on 3,883 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
8.0
Pros: Hotel was great except your restaurant wasn’t open at night and not many around the were open early except a bar.
Excellent
9.2
Pros: The breakfast was hot and delicious. Very very nice.
Excellent
10.0
Pros: No frills, yet has all the amenities I needed, like free breakfast, & location & cost couldn’t be beat!
Excellent
9.0
Pros: I selected the hotel based on its location near the theater we were attending. When I booked it, I thought the price was a little high, but once there I felt it was a good value. Comfortable and attractive room, nice breakfast offerings, parking next door (though expensive), and great location. Oh, and kudos on the design of the bathroom. Excellent lighting, huge walk in shower, and plenty of counter space for cosmetics and toiletries for two people. So many hotel rooms fail miserably on that front, even at high end properties.
Excellent
10.0
Pros: I liked everything the hotel had to offer. It was in a perfect location for me to attend a conference meeting.
Excellent
10.0
Pros: The breakfast
Excellent
9.0
Pros: The breakfast room was really pretty
Good
6.0
Pros: Not much
Excellent
10.0
Pros: All good, great location. Definitely coming back to Chicago and would stay here again.
Excellent
10.0
Pros: The entire hotel was bright and very clean. And any questions our help we needed were addressed well by very friendly staff at the front desk.
Excellent
10.0
Pros: The location was great, it was very clean and the staff was very friendly.
Good
7.0
Pros: Location was excellent. Good breakfast.
Details
Reviews
Overall 8.8 Excellent
Based on 3,883 reviews
Service
9.2
Location
9.0
Room
8.2
WiFi
8.2
Breakfast
7.4
Food
5.9
Bar
4.9
Pool
0.9
Location
9.2
Service
9.1
Room
7.8
Breakfast
6.8
Food
6.1
Service
9.1
Location
9.1
Breakfast
7.4
Value
7.1
Room
7.1
Comfort
6.4
Food
5.5
Service
9.4
Location
9.0
Room
7.8
Value
7.4
Breakfast
7.3
Location
8.9
Service
8.8
Breakfast
7.4
Room
7.0
Comfort
6.9
Amenities
6.1
8.0 Excellent
Pros: Hotel was great except your restaurant wasn’t open at night and not many around the were open early except a bar.
Cons: Not many places to eat in that area. But parking was convenient.
9.2 Excellent
Pros: The breakfast was hot and delicious. Very very nice.
Cons: The staff that checked us in was anything but friendly or helpful. I had to ask her if she could check us in. Other than that, rest of the staff was super courteous and polite. Would definitely stay here again.
10.0 Excellent
Pros: No frills, yet has all the amenities I needed, like free breakfast, & location & cost couldn’t be beat!
Cons: A little variety in the breakfast would of been great :)
9.0 Excellent
Pros: I selected the hotel based on its location near the theater we were attending. When I booked it, I thought the price was a little high, but once there I felt it was a good value. Comfortable and attractive room, nice breakfast offerings, parking next door (though expensive), and great location. Oh, and kudos on the design of the bathroom. Excellent lighting, huge walk in shower, and plenty of counter space for cosmetics and toiletries for two people. So many hotel rooms fail miserably on that front, even at high end properties.
Cons: well, the parking was very expensive, but the hotel doesn't manage that, so $42 for less than 24 hours it was. But that did let us take the car in and out if we needed to. We didn't need to.
10.0 Excellent
Pros: I liked everything the hotel had to offer. It was in a perfect location for me to attend a conference meeting.
Cons: No.
10.0 Excellent
Pros: The breakfast
Cons:
9.0 Excellent
Pros: The breakfast room was really pretty
Cons:
6.0 Good
Pros: Not much
Cons: It's ok for the price
10.0 Excellent
Pros: All good, great location. Definitely coming back to Chicago and would stay here again.
Cons: Not a bad thing to say.
10.0 Excellent
Pros: The entire hotel was bright and very clean. And any questions our help we needed were addressed well by very friendly staff at the front desk.
Cons: Very satisfied with the hotel
10.0 Excellent
Pros: The location was great, it was very clean and the staff was very friendly.
Cons:
7.0 Good
Pros: Location was excellent. Good breakfast.
Cons: Could not turn on the shower without getting wet. No electrical outlet on bedside table lamp. Only one bedside table, not one on each side. No hand soap in the room.
The La Quinta Inn & Suites Chicago Downtown has been awarded the 2018 TripAdvisor Certificate of Excellence award, and has earned this award consistently over the last 5 years.Seated in the heart of downtown Chicago, La Quinta Inn & Suites Chicago Downtown provides the ideal location for business and leisure travelers alike. The hotel is located near Willis Tower, Daley Center Plaza, the Chicago Riverwalk, Navy Pier and the Magnificent Mile. And of course, the hotel offers all of the essentials to make your stay enjoyable - like FREE WiFi and our FREE Hot Bright Side Breakfast Buffet.At La Quinta Inn & Suites Chicago Downtown, you'll always find plenty of ways to wake up on the bright side. This recently renovated hotel boasts an expanded fitness center with new PreCor Equipment so you can keep up your workout regimen while you travel. Inside your room, you'll find new amenities, including a refrigerator and microwave in every room, backlit LED mirror and all new furniture style.At La Quinta Inn & Suites Chicago Downtown, you'll find lots of amenities to enhance your travel experience. You can easily grab a bite to eat at the hotel's full service restaurant and bar, which serves breakfast, lunch, and dinner. There's something for everyone to enjoy at this casual dining restaurant. If you need to get some work done or print something off, the business center is available for your convenience. Or work up a sweat in our brand new fully equipped fitness center.Inside your room at La Quinta Inn & Suites Chicago Downtown, awaits a comfortable pillowtop bed for a good night's rest. Kick back in the bed to watch something on your HDTV while conveniently charging all of your devices with the CubieBlue Bluetooth enabled Clock on your nightstand.La Quinta Inn & Suites Chicago Downtown is located just two blocks away from Willis Tower. This 108-foot tall building is currently the second tallest building in the US. Although the name was changed back in 2009, the building is still commonly referred to by its previous name - the Sears Tower. The hotel is also within walking distance of the Chicago River - the only river in the world that runs backwards. Every year, the river is dyed green to celebrate St Patrick's Day. Or enjoy a game at United Center (Chicago Bulls, Blackhawks), Guaranteed Rate Field (Chicago White Sox), Soldier Field (Chicago Bears) or Wrigley Field (Chicago Cubs)!If you want to be close to Chicago's top business and tourist attractions, book your stay at La Quinta Inn & Suites Chicago Downtown for your next visit to the Windy City.
Unlike any other hotel, theWit Chicago – A DoubleTree by Hilton Hotel is more than exceptional location and service. Our hotel, theWit, embodies all that is unique about Chicago featuring a bold design, unique charm and excellent amenities. Create a memorable experience for our guests whether you're relaxing in your room or enjoying a cocktail at one of our two award-winning dining outlets. Explore countless nearby attractions including Chicago Riverwalk, the Chicago Theatre District, Millennium Park or the Magnificent Mile. Our stylish 310 guest rooms and suites are designed with a boutique feel, including a 42-inch HDTV, music docking station, touchscreen phones and our Doubletree Sweet Dreams beds. Named after the iconic intersection, our gastropub State and Lake Chicago Tavern prides itself on using the finest locally sourced ingredients, a diverse rotating selection of Chicago craft brews on tap and artisanal American cuisine serving up new and exciting twists on bistro fare. Our hotel is home to one of Chicago's most popular rooftop bars, ROOF, with sweeping views of Chicago and handcrafted signature cocktails. Keep up your workout routine with our modern cardio equipment in the newly renovated fitness center featuring modern amenities while enjoying views of the city skyline. Escape to our ultimate urban retreat, Spa@theWit, with treatments to de-stress and unwind both your body and your mind. Plan an event customized for you. SCREEN, our multimedia theater, has seating for 40. Along with our creative staff, our 14,000 sq. ft. facility offers spaces unlike any other hotels in downtown Chicago. For your convenience, our complimentary business center is open 24 hours a day and offers computer, fax and copy services.
Overall 8.8 Excellent
Based on 3,171 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Excellent
9.0
Pros: We were in town for the Millenium Art Fest and the location was great...an easy walk to the Fest.
Excellent
9.0
Pros: Comfortable, clean and easy check in. Everything was fine.
Excellent
10.0
Pros: My husband and I spent the weekend at this hotel and went to a concert at the Chicago Theater, which is a block away. The hotel meet all of our needs. The location is great and offered many food choices within walking distance. We will stay here again!
Mediocre
3.0
Pros: the rooftop bar but it was too cold to go
Okay
5.0
Pros: Location, city view and staff
Excellent
10.0
Pros: Outstanding stay and hotel
Excellent
10.0
Pros: Very friendly staff,easy check in,great views,comfortable bed. I cannot say enough good things about this establishment. Highly recommended.
Excellent
8.0
Pros: It was convenient, and seemed clean.
Good
7.5
Pros: Liked the area convenient. Clean
Excellent
9.6
Pros: Great place to stay if you see a show at the Chicago Theatre. Walking is the way to get around downtown and the Wit is nextdoor to nearly everything.
Excellent
9.2
Pros: Clean & comfortable room Good amenities Location
Excellent
8.0
Pros: friendly front desk clerks
Details
Reviews
Overall 8.8 Excellent
Based on 3,171 reviews
Location
9.5
Service
8.9
Bar
8.9
Food
8.8
Room
8.1
Breakfast
7.6
WiFi
5.9
Value
5.0
Location
9.4
Service
9.2
Food
9.0
Breakfast
7.6
Cleanliness
7.3
Room
6.6
Value
4.8
WiFi
4.8
Location
9.6
Bar
8.8
Service
8.4
Room
7.1
Value
5.2
WiFi
4.0
Location
9.4
Service
8.9
Comfort
7.0
Room
6.9
9.0 Excellent
Pros: We were in town for the Millenium Art Fest and the location was great...an easy walk to the Fest.
Cons: Getting picky here, but inconvenient to have to go to odd # floors for ice.
9.0 Excellent
Pros: Comfortable, clean and easy check in. Everything was fine.
Cons: Wasn't there long enough to really find anything bad per say.
10.0 Excellent
Pros: My husband and I spent the weekend at this hotel and went to a concert at the Chicago Theater, which is a block away. The hotel meet all of our needs. The location is great and offered many food choices within walking distance. We will stay here again!
Cons:
3.0 Mediocre
Pros: the rooftop bar but it was too cold to go
Cons: they didn't change my sheets or clean the room properly; rooms are small and you have to ask for everything because there's nothing in them
5.0 Okay
Pros: Location, city view and staff
Cons: No WiFi in the room, no microwave on the premises, walls of the bathroom were dirty, carpet was tore entering the bathroom and first day had an issue with valet
10.0 Excellent
Pros: Outstanding stay and hotel
Cons: Hotel was excellent
10.0 Excellent
Pros: Very friendly staff,easy check in,great views,comfortable bed. I cannot say enough good things about this establishment. Highly recommended.
Cons: No
8.0 Excellent
Pros: It was convenient, and seemed clean.
Cons: The bathroom door in the room was a sliding door that didn't close completely. This must be a design choice but it is a very strange idea when there could have been an actual door that provided privacy in the bathroom.
7.5 Good
Pros: Liked the area convenient. Clean
Cons: Water pressure poor in bathroom
9.6 Excellent
Pros: Great place to stay if you see a show at the Chicago Theatre. Walking is the way to get around downtown and the Wit is nextdoor to nearly everything.
Cons: Service is a little slow at the rooftop bar, but to be expected on a weekend.
9.2 Excellent
Pros: Clean & comfortable room Good amenities Location
Cons: Internet ... you had to pay quite a lot to get any worthwhile signal. I would expect a hotel of this calibre to provide a better internet service included in the price.
8.0 Excellent
Pros: friendly front desk clerks
Cons:
Unlike any other hotel, theWit Chicago – A DoubleTree by Hilton Hotel is more than exceptional location and service. Our hotel, theWit, embodies all that is unique about Chicago featuring a bold design, unique charm and excellent amenities. Create a memorable experience for our guests whether you're relaxing in your room or enjoying a cocktail at one of our two award-winning dining outlets. Explore countless nearby attractions including Chicago Riverwalk, the Chicago Theatre District, Millennium Park or the Magnificent Mile. Our stylish 310 guest rooms and suites are designed with a boutique feel, including a 42-inch HDTV, music docking station, touchscreen phones and our Doubletree Sweet Dreams beds. Named after the iconic intersection, our gastropub State and Lake Chicago Tavern prides itself on using the finest locally sourced ingredients, a diverse rotating selection of Chicago craft brews on tap and artisanal American cuisine serving up new and exciting twists on bistro fare. Our hotel is home to one of Chicago's most popular rooftop bars, ROOF, with sweeping views of Chicago and handcrafted signature cocktails. Keep up your workout routine with our modern cardio equipment in the newly renovated fitness center featuring modern amenities while enjoying views of the city skyline. Escape to our ultimate urban retreat, Spa@theWit, with treatments to de-stress and unwind both your body and your mind. Plan an event customized for you. SCREEN, our multimedia theater, has seating for 40. Along with our creative staff, our 14,000 sq. ft. facility offers spaces unlike any other hotels in downtown Chicago. For your convenience, our complimentary business center is open 24 hours a day and offers computer, fax and copy services.
Easy access to the Windy City’s favorite activities and attractions. At 18 stories tall, this Silver LEED-certified hotel in downtown Chicago comprises 206 guest rooms and features a heated indoor pool, 24-hour fitness center, full-service bar, and free WiFi everywhere.
Overall 8.8 Excellent
Based on 3,127 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
10.0
Pros: My husband and I just spent one night. Room was fine. Breakfast and service were great. I lost my glasses; they were very quick to respond to my phone call/email about this issue.
Excellent
10.0
Pros: The staff was great. I wear hearing aids and requested someone come to my room in the morning if I didn't respond to the wake up call, which they did. Thanks again.
Excellent
10.0
Pros: I enjoyed it very much actually. Everything was tidy and easy to get around.
Excellent
9.0
Pros: The hotel was very clean, room was spacious with nice fixtures. The staff was friendly and the location was great
Excellent
10.0
Excellent
9.0
Pros: The hotel location was very convenient for our planned activities/sightseeing. Room was comfortable, VERY clean (thanks housekeeping!) and had plenty of room for two people. Check in and out was easy and quick.
Excellent
10.0
Pros: The rooms and lobby were well appointed. Liked the music. Breakfast was great!
Excellent
10.0
Pros: I really enjoyed my stay here for the weekend. I would stay here again when I come back to Chicago. Check in was really easy. I overheard that they give you 2 water bottles per day. There's no room service. I think they call you when your food is ready. I hung out at the bar my first night and had a pleasant time. My room was very clean and exceeded my expectations. They refilled the toiletries the next day. One night we had to complain about the noise next door. And the staff responded immediately. When we checked out, we stored our luggage there to explore more of Chicago since we had a late flight. Staff was always courteous and friendly. The walk from the train from the airport wasn't bad, about 6-7 minutes. For sightseeing there's the brown line a block away from the hotel. I also stocked up on supplies at the CVS which was also around the corner.
Good
7.0
Pros: The room was clean. Property has been maintained well.
Excellent
10.0
Pros: The design of the room and the view
Excellent
10.0
Pros: The wall to floor windows in the bathroom
Excellent
9.0
Pros: Everything must be accessed with a room key. The bar downstairs was very stocked, pricey, but stocked.
Details
Reviews
Overall 8.8 Excellent
Based on 3,127 reviews
Vibe
9.1
Location
8.5
Service
8.2
Room
8.2
Breakfast
7.9
WiFi
6.6
Pool
4.3
Vibe
9.1
Location
8.6
Service
8.1
Breakfast
7.8
Room
7.6
Cleanliness
7.4
Pool
4.1
Location
8.7
Cleanliness
8.5
Room
8.3
Service
8.0
Breakfast
7.8
Location
8.4
Service
7.8
Room
7.7
Breakfast
7.4
Value
6.1
Location
8.8
Cleanliness
7.9
Service
7.8
Room
7.4
10.0 Excellent
Pros: My husband and I just spent one night. Room was fine. Breakfast and service were great. I lost my glasses; they were very quick to respond to my phone call/email about this issue.
Cons: No
10.0 Excellent
Pros: The staff was great. I wear hearing aids and requested someone come to my room in the morning if I didn't respond to the wake up call, which they did. Thanks again.
Cons:
10.0 Excellent
Pros: I enjoyed it very much actually. Everything was tidy and easy to get around.
Cons: No negative, I got the cheapest room I could and it was great.
9.0 Excellent
Pros: The hotel was very clean, room was spacious with nice fixtures. The staff was friendly and the location was great
Cons: Parking was expensive.
10.0 Excellent
Pros:
Cons: I wish they had a better option for snacks.
9.0 Excellent
Pros: The hotel location was very convenient for our planned activities/sightseeing. Room was comfortable, VERY clean (thanks housekeeping!) and had plenty of room for two people. Check in and out was easy and quick.
Cons: No complaints- exactly as expected.
10.0 Excellent
Pros: The rooms and lobby were well appointed. Liked the music. Breakfast was great!
Cons: Pool was out of service
10.0 Excellent
Pros: I really enjoyed my stay here for the weekend. I would stay here again when I come back to Chicago. Check in was really easy. I overheard that they give you 2 water bottles per day. There's no room service. I think they call you when your food is ready. I hung out at the bar my first night and had a pleasant time. My room was very clean and exceeded my expectations. They refilled the toiletries the next day. One night we had to complain about the noise next door. And the staff responded immediately. When we checked out, we stored our luggage there to explore more of Chicago since we had a late flight. Staff was always courteous and friendly. The walk from the train from the airport wasn't bad, about 6-7 minutes. For sightseeing there's the brown line a block away from the hotel. I also stocked up on supplies at the CVS which was also around the corner.
Cons: None
7.0 Good
Pros: The room was clean. Property has been maintained well.
Cons: The lobby is a bit small. Breakfast could have been better.
10.0 Excellent
Pros: The design of the room and the view
Cons: The $75 tax when you check in
10.0 Excellent
Pros: The wall to floor windows in the bathroom
Cons: Prices were high at the dinner
9.0 Excellent
Pros: Everything must be accessed with a room key. The bar downstairs was very stocked, pricey, but stocked.
Cons: Didnt receive my reimbursement.
Easy access to the Windy City’s favorite activities and attractions. At 18 stories tall, this Silver LEED-certified hotel in downtown Chicago comprises 206 guest rooms and features a heated indoor pool, 24-hour fitness center, full-service bar, and free WiFi everywhere.
Experience all that downtown Chicago has to offer while staying at Hyatt Centric The Loop Chicago located in the heart of the Loop Financial District. The New 257 room four Diamond hotel features stylish contemporary design and beautifully appointed guest rooms and 13 suites with exceptional Hyatt service.
Overall 8.7 Excellent
Based on 2,270 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Poor
1.0
Pros: It was clean and in a good location for the event we were attending. We had a horrible experience with valet. For a little bit more, we could have stayed steps away at a hotel that is exceptional.
Excellent
10.0
Pros: clean - friendly - luxury
Good
7.0
Pros: The room was very clean and the staff was very friendly. The shower was very nice and clean.
Excellent
9.6
Pros: Location
Excellent
8.0
Pros: What breakfast? Please add water and sodas to the Corner. Perhaps something like yogurt to the Corner.
Okay
5.0
Pros: Convenient location.
Poor
1.0
Excellent
8.0
Pros: Helpful staff, comfortable room.
Good
7.0
Pros: The Room was clean and the staff was excellent
Excellent
9.0
Pros: Room design and layout
Excellent
8.0
Pros: Location was great. Super close to the workshop I had to attend.
Excellent
8.8
Pros: like the design of the room, enough space for 2. beds are very confortable! great location easy to catch the train to airport and avoid traffic jam
Details
Reviews
Overall 8.7 Excellent
Based on 2,270 reviews
Location
9.3
WiFi
8.7
Service
8.6
Room
7.9
Cleanliness
7.8
Bar
7.6
Comfort
6.4
Breakfast
4.9
Wellness
4.1
Location
9.6
Service
8.4
Cleanliness
7.8
Room
7.6
Comfort
6.7
Value
5.3
Breakfast
5.0
Location
9.0
Service
8.9
Room
8.1
Bar
7.1
Comfort
6.6
Value
5.5
Location
9.4
Service
8.0
Amenities
7.2
Room
7.1
Cleanliness
7.1
Comfort
6.4
Location
9.5
Service
8.7
Cleanliness
7.9
Room
7.9
1.0 Poor
Pros: It was clean and in a good location for the event we were attending. We had a horrible experience with valet. For a little bit more, we could have stayed steps away at a hotel that is exceptional.
Cons: Although we checked out at approx 5 am and texted valet for our vehicle 20 min before checkout, the valet could not find our keys for over 45 min. He had to get my husband to go back to the garage to find the keys.
10.0 Excellent
Pros: clean - friendly - luxury
Cons: not having fresh fruits (rotten fruits available) - carpet needs upgrade
7.0 Good
Pros: The room was very clean and the staff was very friendly. The shower was very nice and clean.
Cons: The bed and pillows were not comfortable at all.The bed was very low to the ground. The air in the room was extremely dry. The complimentary snack/coffee area on the 3rd floor was kind of a joke. It was apples and oranges and the coffee maker didn�
9.6 Excellent
Pros: Location
Cons: The amount blocked on the card was a bit much 255 dollars per room. Rest was fine
8.0 Excellent
Pros: What breakfast? Please add water and sodas to the Corner. Perhaps something like yogurt to the Corner.
Cons: The view sucked. But, then again, it is what it is, given the age of the bldg. Also, the 2 Queen beds took up so much space that I actually bumped/cut my leg 3x time on the same bed platform spot getting to and from the window, drawing blood all 3 times (ya think I would have learned). The writing desk is basically non-existent. Had to hang my clothes on the round hooks behind the door. Zero closet space. But, then again, I was traveling for 6 days with suits, dress shirts, coats, et al. The second bed became my closet.
5.0 Okay
Pros: Convenient location.
Cons: Has very little in common with Hyatt brand hotels. More like an extremely modern boutique hotel. Rooms were attractive but poorly designed for typical hotel guest use. Beds were too low and not comfortable. Too much street noise. I do not plan to return.
1.0 Poor
Pros:
Cons: $69 parking. Room was very very dirty, staff relocated me after showing pictures.
8.0 Excellent
Pros: Helpful staff, comfortable room.
Cons:
7.0 Good
Pros: The Room was clean and the staff was excellent
Cons: My complaint is not the hotel's FAULT. oNE OF THE REASONS WE BOOK THE ROOM WAS THE ROOFTOP BAR AND IT WAS RAINED OUT
9.0 Excellent
Pros: Room design and layout
Cons: None
8.0 Excellent
Pros: Location was great. Super close to the workshop I had to attend.
Cons: Parking is expensive.
8.8 Excellent
Pros: like the design of the room, enough space for 2. beds are very confortable! great location easy to catch the train to airport and avoid traffic jam
Cons:
Experience all that downtown Chicago has to offer while staying at Hyatt Centric The Loop Chicago located in the heart of the Loop Financial District. The New 257 room four Diamond hotel features stylish contemporary design and beautifully appointed guest rooms and 13 suites with exceptional Hyatt service.
Feel the heartbeat of the Windy City when you stay at The Westin Chicago River North. Located in downtown Chicago, our hotel sits on the Riverwalk near Union Station. We're also close to popular attractions, including the nearby Museum of Contemporary Art. Chicago's Theatre District sets the stage for dramas, musicals and comedies. Maintain your health goals with our modern fitness studio and the delicious and healthy on-site dining at 320 RiverBar. Flexible event spaces offer the perfect setting for executive retreats and conferences. Recharge in your choice of accommodations from Traditional Rooms to Luxury Suites. Our convenient amenities let you customize your trip to suit your needs. If you have to spend time away from home, do it in a place that helps you be a better you, The Westin Chicago River North.
Overall 8.7 Excellent
Based on 1,649 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
Excellent
10.0
Pros: The room size was great. Had a river view. Bathrooms were good size too
Excellent
8.3
Excellent
9.0
Pros: We stayed 4 nights for our daughters Chicago wedding. All the staff knew of this and pampered us and gave us such incredible service.
Excellent
8.3
Pros: Bed and staff
Excellent
10.0
Pros: The lobby bar option was fantastic! Wished there were more "quick" options for food inside hotel though. But was a an easy walk to just about anything you needed in the neighborhood.
Excellent
8.0
Pros: Location
Excellent
9.6
Pros: Clean, beautiful room, lots of extras ( lavender essential oil, robe, water). Very nice hotel bar with great drinks.
Excellent
9.6
Pros: The location is terrific. Additionally, the staff is incredibly attentive to all of the guests’ needs.
Okay
5.0
Excellent
10.0
Pros: Friendly front desk staff member
Excellent
10.0
Pros: clean room, friendly staff.
Excellent
10.0
Pros: the staff was very pleasant
Details
Reviews
Overall 8.7 Excellent
Based on 1,649 reviews
Location
9.3
Wellness
8.7
Cleanliness
8.3
Room
8.2
Service
8.1
Bar
7.1
Breakfast
6.1
WiFi
5.1
Location
9.5
Cleanliness
8.6
Room
8.1
Service
8.0
Value
6.8
Location
9.2
Comfort
8.0
Service
7.8
Room
7.6
Vibe
7.5
Amenities
7.3
Location
9.4
Service
8.1
Room
7.8
10.0 Excellent
Pros: The room size was great. Had a river view. Bathrooms were good size too
Cons: No dislikes
8.3 Excellent
Pros:
Cons: Overall great stay, however. I Made sure to check out before I left. Checkout guy (didn’t catch his name) told me there were no charges to my room beyond room fee. Printed out my receipt (which showed the charge but I was told none so I didn’t check the reciept) I got charged a WiFi fee and I didn’t use WiFi. Shady
9.0 Excellent
Pros: We stayed 4 nights for our daughters Chicago wedding. All the staff knew of this and pampered us and gave us such incredible service.
Cons:
8.3 Excellent
Pros: Bed and staff
Cons: Elevators, musty smell in room, 80s bathroom
10.0 Excellent
Pros: The lobby bar option was fantastic! Wished there were more "quick" options for food inside hotel though. But was a an easy walk to just about anything you needed in the neighborhood.
Cons: The ice machine on our floor was broken (15) had to go to another floor to get ice but not a huge problem -just inconvenient.
8.0 Excellent
Pros: Location
Cons: Check out time is way too early.
9.6 Excellent
Pros: Clean, beautiful room, lots of extras ( lavender essential oil, robe, water). Very nice hotel bar with great drinks.
Cons: The room fridge was not cold
9.6 Excellent
Pros: The location is terrific. Additionally, the staff is incredibly attentive to all of the guests’ needs.
Cons: The toilet in my room didn’t flush very well, but I am sure the hotel will remedy this immediately when I bring this up at checkout.
5.0 Okay
Pros:
Cons: Our bathroom smelled like Stinky feet from the moment we walked in.
10.0 Excellent
Pros: Friendly front desk staff member
Cons: Could not accommodate us for another hour late check out No available pool
10.0 Excellent
Pros: clean room, friendly staff.
Cons: $65 per night parking fee......ouch.
10.0 Excellent
Pros: the staff was very pleasant
Cons: no there was nothing at all unpleasant
Feel the heartbeat of the Windy City when you stay at The Westin Chicago River North. Located in downtown Chicago, our hotel sits on the Riverwalk near Union Station. We're also close to popular attractions, including the nearby Museum of Contemporary Art. Chicago's Theatre District sets the stage for dramas, musicals and comedies. Maintain your health goals with our modern fitness studio and the delicious and healthy on-site dining at 320 RiverBar. Flexible event spaces offer the perfect setting for executive retreats and conferences. Recharge in your choice of accommodations from Traditional Rooms to Luxury Suites. Our convenient amenities let you customize your trip to suit your needs. If you have to spend time away from home, do it in a place that helps you be a better you, The Westin Chicago River North.
The glamour and pageantry of America’s Golden Era is alive and well at Kimpton Hotel Allegro. A historic gem in the heart of Chicago’s downtown Theatre District, surrounded by the Loop’s foremost sights like Grant Park and State Street’s shopping Mecca, this boutique haven boasts lavish theatrics of its own. One step through our welcoming doors will transport you back in time to an era of elegant hobnobbing and comfortable luxury.
Overall 8.6 Excellent
Based on 3,273 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
9.6
Pros: This hotel is soooo gorgeous! I loved the decoration, the interior design and the comfort all around. We stayed one night and I wish we had stayed longer. The staff was super helpful too and there's a Starbucks connected to the hotel so if you have to leave early there are breakfast options. Also the restaurant's food is totally amazing.
Excellent
9.2
Pros: History Art Deco refurbishment
Excellent
9.0
Pros: The staff were friendly and knowledgeable ! The locations is PERFECT! And reasonably priced me & my boyfriend will definitely be coming back to this hotel as a staple when we visit Chicago!
Excellent
9.6
Pros: Love this place it’s so close to everything. The staff is amazing specially their concierge David who is willing to help you with anything you ask him. We love everything about the klimpton, 5 to 6 every day you get a little meet and greet on the lobby with all the champagne you want. Love it.
Good
7.5
Pros: Location
Excellent
10.0
Pros: The wonderful pet policy and hotel employee at customer service was great. I loved the customer service driven atmosphere and additional fun amenities like adult beverages and show shine.
Excellent
8.0
Pros: Extra comfy bed and we really appreciated the concierge sending a cake on my husband’s birthday and upgrading us to a bigger room. That extra attention that makes all the difference!
Excellent
9.0
Pros: Hotel's location is really convenient. It is near the Chicago Loop. And the hotel is clean. Staffs are enthusiastic.
Excellent
8.0
Pros: Good central location but quiet enough to get a good night's sleep. Most places we wanted to visit were within walking distance. There is a Starbucks on the ground floor which is useful for breakfast. Nice bar in the lobby.
Excellent
10.0
Pros: I loved the interior decor of the hotel and the location is ideal. The staff was very attentive to any need we had. We also had a free drink at check-in which was a treat. I was very impressed!
Good
7.5
Excellent
10.0
Pros: Everything the staff were very professional and accommodating! An absolutely classy hotel and very elegant! A five star operation
Details
Reviews
Overall 8.6 Excellent
Based on 3,273 reviews
Location
9.5
Bar
9.2
Vibe
9.2
Service
8.3
Value
6.1
Room
5.8
WiFi
4.3
Breakfast
3.2
Comfort
3.0
Bar
9.4
Location
9.3
Vibe
9.1
Service
7.8
Value
6.0
Room
5.0
WiFi
2.8
Comfort
2.7
Location
9.6
Bar
9.3
Vibe
9.0
Service
8.7
Room
5.3
Comfort
3.1
WiFi
2.3
Location
9.5
Bar
9.3
Vibe
8.9
Service
7.9
Amenities
7.5
Value
6.2
Room
4.2
Comfort
2.7
Location
9.5
Vibe
8.9
Service
8.4
Value
6.4
Room
5.4
Comfort
3.6
WiFi
2.7
9.6 Excellent
Pros: This hotel is soooo gorgeous! I loved the decoration, the interior design and the comfort all around. We stayed one night and I wish we had stayed longer. The staff was super helpful too and there's a Starbucks connected to the hotel so if you have to leave early there are breakfast options. Also the restaurant's food is totally amazing.
Cons: The bathroom was a little small. Since I am pregnant I am taking more space than usual so I felt a bit cramped. Also, the blow drier did not work and because I was in a hurry I couldn't wait for them to pick up the phone. I told them anyway while checking out.
9.2 Excellent
Pros: History Art Deco refurbishment
Cons: Nothing
9.0 Excellent
Pros: The staff were friendly and knowledgeable ! The locations is PERFECT! And reasonably priced me & my boyfriend will definitely be coming back to this hotel as a staple when we visit Chicago!
Cons: I have 0 complaints about our stay and this hotel all expectations were met and/or surpassed
9.6 Excellent
Pros: Love this place it’s so close to everything. The staff is amazing specially their concierge David who is willing to help you with anything you ask him. We love everything about the klimpton, 5 to 6 every day you get a little meet and greet on the lobby with all the champagne you want. Love it.
Cons:
7.5 Good
Pros: Location
Cons: Need more cleaning in public places
10.0 Excellent
Pros: The wonderful pet policy and hotel employee at customer service was great. I loved the customer service driven atmosphere and additional fun amenities like adult beverages and show shine.
Cons: Not a big deal, but wish the room was a little bigger for two people.
8.0 Excellent
Pros: Extra comfy bed and we really appreciated the concierge sending a cake on my husband’s birthday and upgrading us to a bigger room. That extra attention that makes all the difference!
Cons: The bathroom was really tiny compared to the size of the room and a little uncomfortable
9.0 Excellent
Pros: Hotel's location is really convenient. It is near the Chicago Loop. And the hotel is clean. Staffs are enthusiastic.
Cons: I can not see any view from this room.... There is a dead dove outside the window, which makes me gross.
8.0 Excellent
Pros: Good central location but quiet enough to get a good night's sleep. Most places we wanted to visit were within walking distance. There is a Starbucks on the ground floor which is useful for breakfast. Nice bar in the lobby.
Cons: The hotel was expensive, but that is probably normal for Chicago.
10.0 Excellent
Pros: I loved the interior decor of the hotel and the location is ideal. The staff was very attentive to any need we had. We also had a free drink at check-in which was a treat. I was very impressed!
Cons:
7.5 Good
Pros:
Cons: I don't like the invoice slipped under my door.
10.0 Excellent
Pros: Everything the staff were very professional and accommodating! An absolutely classy hotel and very elegant! A five star operation
Cons:
The glamour and pageantry of America’s Golden Era is alive and well at Kimpton Hotel Allegro. A historic gem in the heart of Chicago’s downtown Theatre District, surrounded by the Loop’s foremost sights like Grant Park and State Street’s shopping Mecca, this boutique haven boasts lavish theatrics of its own. One step through our welcoming doors will transport you back in time to an era of elegant hobnobbing and comfortable luxury.
Located in downtown Chicago’s exciting River North, the Holiday Inn Chicago-Mart Plaza River North overlooks the Chicago River and showcases iconic views of the cityscape in every direction. Defined by urban style and modern comfort, the recent property redesign sets the stage for an exciting Chicago experience for both business & leisure travelers. Ideally situated across from the Riverwalk and Art on theMART, near shopping along the Magnificent Mile, and iconic Millennium Park, the Holiday Inn Chicago-Mart Plaza River North is the perfect base from which to explore Chicago. Catch a rising star in the nearby Theatre District, walk to award-winning dining or watch the sunset from the Willis Tower before retiring to your guest room featuring breathtaking views of Chicago. Business travelers will appreciate the skybridge linking the hotel to theMART, Merchandise Mart ‘L’ stop and walking distance to the Loop, Financial and Business district. The hotel offers 15 meeting rooms with 25,000 sq. ft. of function space and accommodates up to 800 guests for a trade show or reception. Located only three miles from McCormick Place Convention Center and an easy transfer by ‘L’ or Uber can take guests to O'Hare and Midway Airports. Named a Top 100 Workplace by the Chicago Tribune since 2014, all within the top 3 positons, we invite you to experience the legendary service of our exceptional staff.
-993469.jpg?width=66&height=66&crop=true)
Overall 8.6 Excellent
Based on 2,976 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10.0
Pros: Customer Service
Excellent
10.0
Pros: 4 star status
Excellent
10.0
Pros: The view
Excellent
10.0
Pros: I liked the fact that everything was in good walking distance. There were a variety of restaurants and shopping, so this hotel is in a great location.
Excellent
9.6
Pros: Proximity to the mart where my meetings were
Okay
5.0
Excellent
10.0
Pros: The room was stunning.
Okay
5.8
Pros: Property was clean and was close to many attractions. Very easy to find
Good
7.9
Pros: It was a nice location close to a lot of things and the beds are very comfy
Excellent
9.0
Pros: Location. Walking distance to restaurants and tourist attractions in downtown area
Excellent
10.0
Pros: The room was spacious and the view amazing. Bed and pillows were very comfortable. Everything was clean. Staff were all friendly and helpful. The concierge, was knowledgeable and offered some great suggestions.
Excellent
10.0
Pros: The view was amazing!
-993469.jpg?width=330&height=170&crop=true)
Details
Reviews
Overall 8.6 Excellent
Based on 2,976 reviews
Location
9.1
Service
8.6
Room
8.4
Pool
8.1
WiFi
7.4
Breakfast
5.6
Value
4.8
Location
9.1
Service
8.7
Bar
8.5
Pool
8.5
Room
7.1
Cleanliness
6.8
Breakfast
5.7
Value
4.4
Location
9.3
Service
8.7
Room
7.6
Comfort
7.1
Location
9.1
Service
8.4
Room
7.0
Location
8.9
Room
7.8
10.0 Excellent
Pros: Customer Service
Cons: Parking access and cost.
10.0 Excellent
Pros: 4 star status
Cons:
10.0 Excellent
Pros: The view
Cons: None
10.0 Excellent
Pros: I liked the fact that everything was in good walking distance. There were a variety of restaurants and shopping, so this hotel is in a great location.
Cons:
9.6 Excellent
Pros: Proximity to the mart where my meetings were
Cons:
5.0 Okay
Pros:
Cons: Service for this hotel is terrible!! I got to the hotel at 11:00pm, and they don't accept credit card without chip. that is, you can not swipe the card for fees. and the lady at check in was like "that is your problem". when i check out, i need to get my 100 dollar deposit (paid in cash) back. and the lady at check out said they don't have cash. and i need to wait for the shift person to come. i waited like 20 mins, and finally get my deposit cash back. terrible experience. not recommend this hotel for my friends.
10.0 Excellent
Pros: The room was stunning.
Cons:
5.8 Okay
Pros: Property was clean and was close to many attractions. Very easy to find
Cons: 1) Very very unwelcoming hosts, starting with reception to bar, not polite. 2) I paid extra money to have the city view not apartment view, looking straight into someones room.
7.9 Good
Pros: It was a nice location close to a lot of things and the beds are very comfy
Cons: They have no microwave in the room. They have one in the store on the main floor but that closes at 10.
9.0 Excellent
Pros: Location. Walking distance to restaurants and tourist attractions in downtown area
Cons: If you are a hotel guest you shouldn't have to pay no more than $20 per day to park. They amount I paid for parking was ridiculously too much which was $52. I don't know who sets these parking rates for hotel guest but it needs to change for hotel gue
10.0 Excellent
Pros: The room was spacious and the view amazing. Bed and pillows were very comfortable. Everything was clean. Staff were all friendly and helpful. The concierge, was knowledgeable and offered some great suggestions.
Cons: Need more condiments with the in room coffee stash.
10.0 Excellent
Pros: The view was amazing!
Cons:
Located in downtown Chicago’s exciting River North, the Holiday Inn Chicago-Mart Plaza River North overlooks the Chicago River and showcases iconic views of the cityscape in every direction. Defined by urban style and modern comfort, the recent property redesign sets the stage for an exciting Chicago experience for both business & leisure travelers. Ideally situated across from the Riverwalk and Art on theMART, near shopping along the Magnificent Mile, and iconic Millennium Park, the Holiday Inn Chicago-Mart Plaza River North is the perfect base from which to explore Chicago. Catch a rising star in the nearby Theatre District, walk to award-winning dining or watch the sunset from the Willis Tower before retiring to your guest room featuring breathtaking views of Chicago. Business travelers will appreciate the skybridge linking the hotel to theMART, Merchandise Mart ‘L’ stop and walking distance to the Loop, Financial and Business district. The hotel offers 15 meeting rooms with 25,000 sq. ft. of function space and accommodates up to 800 guests for a trade show or reception. Located only three miles from McCormick Place Convention Center and an easy transfer by ‘L’ or Uber can take guests to O'Hare and Midway Airports. Named a Top 100 Workplace by the Chicago Tribune since 2014, all within the top 3 positons, we invite you to experience the legendary service of our exceptional staff.
The Palmer House Hilton - The Chicago Hotel The World Knows Best Welcome to The Palmer House: a Hilton Hotel - an iconic, world-class downtown Chicago hotel and gateway to Chicago's rejuvenated Loop scene. A modern Chicago grand hotel, the Palmer House is a lively destination within walking distance of the best attractions the city of Chicago has to offer like Millennium Park, Grant Park, Lake Michigan, the Art Institute of Chicago, the theater district, and the Magnificent Mile. Representing a locale close to the best of the city's offerings, shopping on the famed State Street and Jeweler's Row on Wabash Avenue. The Palmer House Hilton Destination: Jay Pritzker Pavilion at Millennium Park, The School of the Art Institute of Chicago, Macy's on State Street, Shopping on the "Mag Mile", Sears Tower, Bank of America Theatre, Chicago Theatre, Oriental Theatre, Goodman Theatre, Chicago Symphony Orchestra, Lyric Opera, Chicago Architecture Foundation, Shedd Aquarium, Field Museum, Adler Planetarium, Spertus Institute of Jewish Studies, Navy Pier, John Hancock Observatory, McCormick Place Convention Center, Chicago Water Tower. The Palmer House Hilton Hotel Location: Museum of Science and Industry, Lincoln Park Zoo, Peggy Notebaert Nature Museum, Brookfield Zoo, Chicago Botanic Garden. The Palmer House Hilton hotel is also a short train or bus ride from U.S. Cellular Field, home of the Chicago White Sox, Wrigley Field, home of the Chicago Cubs, Soldier Field, home of the Chicago Bears, and the United Center, home of the Chicago Bulls and Chicago Blackhawks. As the longest continuously operating hotel in North America, The Palmer House Hilton hotel in Chicago, Illinois has been the destination of choice for every U.S. president since Ulysses S. Grant, world leaders and dignitaries, celebrities, and Chicago's movers-and-shakers. Catering to on-the-go visitors who expect the finest in dining, entertainment and services, the Palmer House is a luxury Chicago hotel that transcends generations with a modern twist on its rich traditions. The Palmer House Hilton Hotel Luxury: Lavishly renovated guest rooms and suites, Upscale furnishings and lush hospitality suites for events, Lockwood, a critically acclaimed "Luxe-dining" restaurant rooted in French and Italian traditions, offering an upscale dining experience as well as business breakfast and lunch seven days a week, Experience Potter's Lounge, a place for legendary cocktailing in the Loop to meet for sophisticated, but relaxed, conversation over drinks, A new Lobby Bar for cocktails and light fare before dinner or the theatre, Walk to State Street retail shopping, Health Club by Precor (usage fee) and a complimentary indoor pool & whirlpool, A highly-trained, award-winning Event and Service Teams for meetings and events, New retail stores on the street level, New on-site Valet Parking, Executive Level that offers virtually "a hotel within a hotel" with a long list of special amenities suited for that busy executive, A self-contained 7th floor conference rooms include thirty-eight function rooms which can accommodate virtually every business need. The Palmer House Hilton Hospitality From the famous Empire Room to the prestigious Grand and State ballrooms, the Palmer House caters to the city's finest social events and meetings. The guest rooms and suites match the hotel's French Baroque styling with metropolitan flair. An architectural wonder in the heart of Chicago, the Palmer House is a sophisticated urban destination that meets the needs of the modern traveler, meetings attendees and Chicagoans alike. With the exceptional service you require and Chicago's most popular Chicago attractions just outside your door, the Palmer House hotel is ready to welcome and host you. Travel should take you places.
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Overall 8.4 Excellent
Based on 10,913 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
8.0
Pros: Love the old historical feel
Good
7.0
Pros: Location and lobby area.
Excellent
8.0
Pros: I liked its central location in the heart of downtown Chicago. It is located by the Metra Train Station which was within a few feet from the Hilton.
Excellent
10.0
Pros: The room was large, quiet, clean, nicely appointed. Elevators were fast. The evening lounge area was dynamic. Location for walking was excellent. Secured parking was appreciated.
Okay
4.0
Pros: The computers were down when we tried to check in. Instead of taking a manual approach they turned us away and then three hours later started to manually check in guests which created a huge backlog and frustrated guests. If manual check in approach would have occurred early on, guest experience would have been much more positive.
Excellent
8.0
Pros: Good location. Beautiful entrance lobby with nice cocktail bar. My room was comfortable. Price was more competitive than others nearby.
Okay
4.0
Pros: Great location, accessible to many shops and parks
Excellent
8.8
Pros: When I called for help with the Internet, I quickly received explicit instructions how to fix the problem. After I thanked them and hung up, I followed the directions and it worked immediately. 5 minutes later, the person who had helped me called me back to make sure I was able to solve the problem. That has NEVER happened to me in 40 years of travel. Extraordinary service that made a HUGE positive impression on me.
Excellent
8.0
Pros: good location and beautiful place
Excellent
9.0
Pros: Location work great for going toHamilton!
Excellent
10.0
Pros: I didn't realize that a "Standard Room" had only one full sized bed in it and that was a bit small. So I contacted the front desk and for a very nominal charge, they upgraded me to a king. Awesome, historic Hotel with great service!!!
Excellent
8.0
Pros: Good downtown location, building features beautiful, old architectural details.
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Details
Reviews
Overall 8.4 Excellent
Based on 10,913 reviews
Location
9.4
Vibe
8.3
Amenities
8.1
Bar
7.3
Service
7.3
Breakfast
7.1
Beach
6.7
Value
5.3
WiFi
5.1
Cleanliness
5.0
Room
4.9
Comfort
4.2
Pool
1.2
Location
9.6
Vibe
7.5
Breakfast
7.4
Service
7.1
Bar
6.9
Value
5.4
Comfort
5.0
Room
4.8
Cleanliness
4.4
WiFi
3.4
Pool
1.2
Location
9.5
Service
7.4
Bar
7.3
Breakfast
7.2
Cleanliness
5.2
Room
4.6
Comfort
4.0
WiFi
3.1
Location
9.5
Vibe
7.9
Bar
7.4
Service
7.3
Value
5.2
Cleanliness
5.0
Room
4.7
Comfort
4.0
WiFi
3.6
Location
8.9
Amenities
7.6
Vibe
7.5
Service
6.9
Value
4.8
Room
4.2
Comfort
3.8
WiFi
3.8
8.0 Excellent
Pros: Love the old historical feel
Cons: Check in needs to be better. We waited in line for 55 minutes to check in and when asked why it took so long, they told us that was normal.
7.0 Good
Pros: Location and lobby area.
Cons: Front desk staff could be nicer. Computer system was down and they were rude.
8.0 Excellent
Pros: I liked its central location in the heart of downtown Chicago. It is located by the Metra Train Station which was within a few feet from the Hilton.
Cons: The only thing I did not like was not being told what size bed we were getting in our room until we got to the hotel. We upgraded to a larger bed because a full size was not big enough.
10.0 Excellent
Pros: The room was large, quiet, clean, nicely appointed. Elevators were fast. The evening lounge area was dynamic. Location for walking was excellent. Secured parking was appreciated.
Cons: I understand the constraints of an older hotel but the vanity space was a challenge! But not a game-breaker.
4.0 Okay
Pros: The computers were down when we tried to check in. Instead of taking a manual approach they turned us away and then three hours later started to manually check in guests which created a huge backlog and frustrated guests. If manual check in approach would have occurred early on, guest experience would have been much more positive.
Cons:
8.0 Excellent
Pros: Good location. Beautiful entrance lobby with nice cocktail bar. My room was comfortable. Price was more competitive than others nearby.
Cons: Breakfast wasn't included. Not clear if it was offered.
4.0 Okay
Pros: Great location, accessible to many shops and parks
Cons: System was done during check in . Long waiting in the hall - didn't feel like it was treated nicely/welcoming. In addition, I still have not received my reward credit yet after the payment has been made. I have sent the email to customer service . Hopefully I can get the response soon.
8.8 Excellent
Pros: When I called for help with the Internet, I quickly received explicit instructions how to fix the problem. After I thanked them and hung up, I followed the directions and it worked immediately. 5 minutes later, the person who had helped me called me back to make sure I was able to solve the problem. That has NEVER happened to me in 40 years of travel. Extraordinary service that made a HUGE positive impression on me.
Cons: The electronic pad in the room which offered a lot of information about the hotel and the neighborhood did not work when I tried to use it....probably because the hotel’s systems had gone down a few hours before we checked in. It worked the following morning. The Check-in lines were very long, but moved fairly quickly and staff did a good job handling it. This was nobody’s fault.
8.0 Excellent
Pros: good location and beautiful place
Cons: old
9.0 Excellent
Pros: Location work great for going toHamilton!
Cons: Happy with all you did for us!
10.0 Excellent
Pros: I didn't realize that a "Standard Room" had only one full sized bed in it and that was a bit small. So I contacted the front desk and for a very nominal charge, they upgraded me to a king. Awesome, historic Hotel with great service!!!
Cons:
8.0 Excellent
Pros: Good downtown location, building features beautiful, old architectural details.
Cons: Very large property that serves large convention groups. The lobby bar was always very loud and very crowded. Our bathroom, while clean, needed a refresh (grout was crumbling, bath tub had a couple rust spots).
The Palmer House Hilton - The Chicago Hotel The World Knows Best Welcome to The Palmer House: a Hilton Hotel - an iconic, world-class downtown Chicago hotel and gateway to Chicago's rejuvenated Loop scene. A modern Chicago grand hotel, the Palmer House is a lively destination within walking distance of the best attractions the city of Chicago has to offer like Millennium Park, Grant Park, Lake Michigan, the Art Institute of Chicago, the theater district, and the Magnificent Mile. Representing a locale close to the best of the city's offerings, shopping on the famed State Street and Jeweler's Row on Wabash Avenue. The Palmer House Hilton Destination: Jay Pritzker Pavilion at Millennium Park, The School of the Art Institute of Chicago, Macy's on State Street, Shopping on the "Mag Mile", Sears Tower, Bank of America Theatre, Chicago Theatre, Oriental Theatre, Goodman Theatre, Chicago Symphony Orchestra, Lyric Opera, Chicago Architecture Foundation, Shedd Aquarium, Field Museum, Adler Planetarium, Spertus Institute of Jewish Studies, Navy Pier, John Hancock Observatory, McCormick Place Convention Center, Chicago Water Tower. The Palmer House Hilton Hotel Location: Museum of Science and Industry, Lincoln Park Zoo, Peggy Notebaert Nature Museum, Brookfield Zoo, Chicago Botanic Garden. The Palmer House Hilton hotel is also a short train or bus ride from U.S. Cellular Field, home of the Chicago White Sox, Wrigley Field, home of the Chicago Cubs, Soldier Field, home of the Chicago Bears, and the United Center, home of the Chicago Bulls and Chicago Blackhawks. As the longest continuously operating hotel in North America, The Palmer House Hilton hotel in Chicago, Illinois has been the destination of choice for every U.S. president since Ulysses S. Grant, world leaders and dignitaries, celebrities, and Chicago's movers-and-shakers. Catering to on-the-go visitors who expect the finest in dining, entertainment and services, the Palmer House is a luxury Chicago hotel that transcends generations with a modern twist on its rich traditions. The Palmer House Hilton Hotel Luxury: Lavishly renovated guest rooms and suites, Upscale furnishings and lush hospitality suites for events, Lockwood, a critically acclaimed "Luxe-dining" restaurant rooted in French and Italian traditions, offering an upscale dining experience as well as business breakfast and lunch seven days a week, Experience Potter's Lounge, a place for legendary cocktailing in the Loop to meet for sophisticated, but relaxed, conversation over drinks, A new Lobby Bar for cocktails and light fare before dinner or the theatre, Walk to State Street retail shopping, Health Club by Precor (usage fee) and a complimentary indoor pool & whirlpool, A highly-trained, award-winning Event and Service Teams for meetings and events, New retail stores on the street level, New on-site Valet Parking, Executive Level that offers virtually "a hotel within a hotel" with a long list of special amenities suited for that busy executive, A self-contained 7th floor conference rooms include thirty-eight function rooms which can accommodate virtually every business need. The Palmer House Hilton Hospitality From the famous Empire Room to the prestigious Grand and State ballrooms, the Palmer House caters to the city's finest social events and meetings. The guest rooms and suites match the hotel's French Baroque styling with metropolitan flair. An architectural wonder in the heart of Chicago, the Palmer House is a sophisticated urban destination that meets the needs of the modern traveler, meetings attendees and Chicagoans alike. With the exceptional service you require and Chicago's most popular Chicago attractions just outside your door, the Palmer House hotel is ready to welcome and host you. Travel should take you places.
With a stay at Central Loop Hotel, you'll be centrally located in Chicago, just a 3-minute walk from State Street and 5 minutes by foot from Willis Tower. Featured amenities include a 24-hour business center, express check-in, and express check-out.
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Overall 8.4 Excellent
Based on 4,628 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Poor
1.0
Pros: It was close to my event.
Excellent
10.0
Pros: Location was perfect for our long weekend of theatre.
Excellent
9.7
Pros: Didn’t partake in hotel breakfast. The bed was very comfortable
Good
7.7
Pros: Great location, staff was pretty friendly. Nice having the Elephant & Castle attached for food and drinks, no problem bringing beverages from the bar back to the room.
Excellent
9.0
Pros: Nice, clean, euro character. Good location
Excellent
10.0
Pros: The staff at the hotel were the friendliest staff I've ever met. The hotel was in a great location (1-2 blocks away from the L stops). The room was average size and very clean. We didn't spend hardly any time in the room, just to sleep.
Excellent
8.0
Pros: Excellent location, friendly staff, and pub next door with breakfast options.
Excellent
9.0
Pros: Location
Excellent
10.0
Pros: The cleanliness of the entire hotel, the friendliness and responsiveness of the staff were the two most important things. Then the perks - wine and cheese at 5pm and a gym in the lower level. The location is perfect for theaters, museums and Lake Michigan.
Excellent
8.0
Pros: I truly liked the flexibility of staff when asked to change or switch my room to a better looking, better outside view, better heating system and generally higher quality room, few floors up, and they/she was willing to do it seamlessly, for a nominal fee.
Excellent
10.0
Pros: Absolutely great location
Excellent
10.0
Pros: Everything was very nice food was amazing and fresh
Details
Reviews
Overall 8.4 Excellent
Based on 4,628 reviews
Location
9.6
Bar
9.4
Food
8.7
Service
8.7
WiFi
8.3
Value
8.0
Room
6.0
Vibe
5.4
Comfort
4.3
Breakfast
3.0
Location
9.7
Service
8.3
Value
7.8
WiFi
6.9
Room
6.0
Vibe
4.9
Comfort
4.7
Breakfast
2.9
Location
9.7
Food
8.7
Service
8.5
Value
7.6
Room
5.5
Comfort
4.3
Vibe
4.3
Breakfast
2.7
Location
9.7
Bar
9.4
Service
9.0
Food
8.7
Value
7.6
Cleanliness
6.7
Room
5.6
Vibe
4.6
Comfort
4.3
Breakfast
2.9
Location
9.7
Bar
9.4
Food
8.8
Service
8.8
Value
8.3
Wellness
8.3
Room
5.8
Vibe
4.5
Comfort
4.3
1.0 Poor
Pros: It was close to my event.
Cons: The valet parking was horrible. The rooms were so tiny and I was awaken by the noise of garbage trucks around 2 in the morning. I will never stay at this hotel ever again.
10.0 Excellent
Pros: Location was perfect for our long weekend of theatre.
Cons: Really nothing except maybe extend their wine tasting into the weekend.
9.7 Excellent
Pros: Didn’t partake in hotel breakfast. The bed was very comfortable
Cons: Nothing. I was delighted with my choice of botel
7.7 Good
Pros: Great location, staff was pretty friendly. Nice having the Elephant & Castle attached for food and drinks, no problem bringing beverages from the bar back to the room.
Cons: The king bed we booked was very clearly 2 twin beds pushed together with a zippered-in gap filler that sort of worked. So it was wide but there was a dip in the middle and my feet were hanging off of the foot of the bed, I'm 5'9"... Some trash that wasn't ours under the bedside table when we arrived. As others have said the walls are very thin.
9.0 Excellent
Pros: Nice, clean, euro character. Good location
Cons: No
10.0 Excellent
Pros: The staff at the hotel were the friendliest staff I've ever met. The hotel was in a great location (1-2 blocks away from the L stops). The room was average size and very clean. We didn't spend hardly any time in the room, just to sleep.
Cons: The bed was VERY firm. The bathroom had very little counter space. The shower had low water pressure.
8.0 Excellent
Pros: Excellent location, friendly staff, and pub next door with breakfast options.
Cons: Rooms were small, bathroom privacy isn't possible with size of room.
9.0 Excellent
Pros: Location
Cons:
10.0 Excellent
Pros: The cleanliness of the entire hotel, the friendliness and responsiveness of the staff were the two most important things. Then the perks - wine and cheese at 5pm and a gym in the lower level. The location is perfect for theaters, museums and Lake Michigan.
Cons: Everything was great.
8.0 Excellent
Pros: I truly liked the flexibility of staff when asked to change or switch my room to a better looking, better outside view, better heating system and generally higher quality room, few floors up, and they/she was willing to do it seamlessly, for a nominal fee.
Cons: The concierge handling baggages was quite heedless as I saw him carrying the cart with bags and baggages where my bags dropped in my view.....so he needs more training and consideration on handling them.
10.0 Excellent
Pros: Absolutely great location
Cons: staff could be more friendly
10.0 Excellent
Pros: Everything was very nice food was amazing and fresh
Cons: Nothing
With a stay at Central Loop Hotel, you'll be centrally located in Chicago, just a 3-minute walk from State Street and 5 minutes by foot from Willis Tower. Featured amenities include a 24-hour business center, express check-in, and express check-out.
With a stay at Club Quarters Hotel, Central Loop, you'll be centrally located in Chicago, just a 3-minute walk from State Street and 5 minutes by foot from Willis Tower. Featured amenities include a business center, express check-in, and express check-out.
Overall 8.2 Excellent
Based on 2,998 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
8.0
Pros: Location
Good
6.0
Pros: All was good
Excellent
10.0
Pros: The staff was so nice and helpful, hotel employee in particular was great! The wine and snacks from 5-7 pm was also very appreciated.
Excellent
9.0
Pros: I really love the location of the hotel. It was right by public transportation and various places to eat. In addition they offer free washer and dryer facilities and places to fill up your water bottle.
Okay
5.7
Good
7.5
Excellent
9.6
Pros: Great location. Good price
Excellent
9.0
Pros: Location was wonderful. Easy to get to from public transportation and easy to travel to many popular destinations.
Okay
5.0
Good
7.9
Pros: Location excellent. People excellent. Gym is the best of any hotel chain I’ve been in. Truly a smile maker. Restaurant/Bar is great. We love this place.
Okay
5.0
Pros: The location and the restaurant
Poor
1.0
Pros: Very close to Loop.
Details
Reviews
Overall 8.2 Excellent
Based on 2,998 reviews
Bar
9.8
Location
9.5
Wellness
8.9
Food
8.9
WiFi
8.9
Service
8.8
Value
8.4
Room
5.8
Breakfast
4.5
Comfort
3.5
Bar
9.8
Location
9.7
Food
9.2
Service
8.9
Value
8.8
Cleanliness
6.4
Vibe
5.8
Room
4.9
Breakfast
4.8
Comfort
3.5
Location
9.6
Service
9.1
Food
8.9
Room
5.2
Vibe
4.7
Comfort
3.5
Location
9.4
Service
9.1
Food
8.6
Cleanliness
7.3
Room
4.1
Comfort
3.4
Location
9.4
Service
8.4
Value
8.3
Amenities
5.5
Room
4.8
Comfort
3.0
8.0 Excellent
Pros: Location
Cons: Lack of adequate towels and wash cloths.
6.0 Good
Pros: All was good
Cons: No safe or Iron along with Ironing board to iron my clothes. Which my stays at other hotel provided that’s NO cost.
10.0 Excellent
Pros: The staff was so nice and helpful, hotel employee in particular was great! The wine and snacks from 5-7 pm was also very appreciated.
Cons: no!
9.0 Excellent
Pros: I really love the location of the hotel. It was right by public transportation and various places to eat. In addition they offer free washer and dryer facilities and places to fill up your water bottle.
Cons: This is a business type hotel (didn't know that) and so they didn't have queen beds.
5.7 Okay
Pros:
Cons: Light in room was dim. After being woken up two nights listening to trash be removed. I decided to sleep with hvac fan on to give me white noise
7.5 Good
Pros:
Cons: I did not know there were two hotels with the same name in Chicago. I thought I was staying in the same club quarters that I had stayed in before. This hotel was offered at a very good price...
9.6 Excellent
Pros: Great location. Good price
Cons: Room is a little small but sufficient
9.0 Excellent
Pros: Location was wonderful. Easy to get to from public transportation and easy to travel to many popular destinations.
Cons:
5.0 Okay
Pros:
Cons: Valet the night we arrived on Friday refused to park our vehicle. Front desk was rude and hateful at check in. Saturday morning I did find a valet guy that was the best employee the hotel had and he parked our truck. I shouldn't of had to pay for parking 5 blocks away. That's why we always get a hotel with valet parking. That's too much luggage to walk around with
7.9 Good
Pros: Location excellent. People excellent. Gym is the best of any hotel chain I’ve been in. Truly a smile maker. Restaurant/Bar is great. We love this place.
Cons: The place is fine overall. The toilet in the room 635 does not handle any kind of load it needs a good reaming out and the tank leaks and refills all day and night. The place is great great location I’ve stayed here before and will again
5.0 Okay
Pros: The location and the restaurant
Cons: I asked for more pillows and they never brought them to the room. The room was very small.
1.0 Poor
Pros: Very close to Loop.
Cons: Not friendly. Outlet in bathroom did not work. No bathtub in bathroom. No iron or Ironing board in room. No suitcase stand. No room service available via phone. "required" to log room service via website. Just bad overall experience.
With a stay at Club Quarters Hotel, Central Loop, you'll be centrally located in Chicago, just a 3-minute walk from State Street and 5 minutes by foot from Willis Tower. Featured amenities include a business center, express check-in, and express check-out.
Discover Chicago’s vibrant neighborhood at Crowne Plaza Chicago West Loop. Previously an industrial area, the West Loop is a food-forward, trendy location with a local feel that is rich in Chicago authenticity. From debuting restaurant concepts, to luxury shopping, this area just West of Chicago’s Loop, is mature, refined, and yet comfortably down-to-earth. Chicago's West Loop is thrilled to welcome our McDonalds Corporate Office and Google, while celebrating the expansion and development of neighborhood staples like UIC - the University of Illinois at Chicago, Rush Hospital, Malcom X College, and more. With 8,000 square feet of event space, complimentary business center, Wi-Fi, fitness center, coffee station in the lobby, no detail was spared in creating the smoothest business travel experience for you. Steps away from the hotel is Randolph Street “Restaurant Row” with innovative foodie-friendly dining concepts. Experience rich tradition in Greek town. Catch a concert, a Chicago Bulls or Chicago Blackhawks game at the United Center or take in the sites of the city from Willis Tower, both located less than a mile from the hotel. From our guestroom walk-out balconies to our Crowne Plaza Sleep Advantage Bed package including our aromatherapy “Sleep Tight Kit”, Crowne Plaza Chicago West Loop is your destination when you are seeking to mix business with pleasure.
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Overall 8.2 Excellent
Based on 688 reviews
All reviews
- All reviews
Good
6.0
Excellent
8.0
Pros: The size of the room and the pillow spray
Excellent
9.0
Pros: Convince.
Good
7.0
Pros: Location and easy access to public transportation.
Excellent
10.0
Pros: I liked that's the staff was helpful prior to arriving, and that while there they were very polite and helpful. Also when calling for room service they were very fast, I can absolutely without a doubt say that the next time we visit Chicago we would stay there again. Thank you staff of crowne plaza
Excellent
10.0
Pros: It's perfect for my needs
Excellent
10.0
Pros: the price
Good
6.0
Pros: it was clean
Excellent
8.0
Pros: Great location walking distance to downtown,24hr Walgreens next door Great View from rooms ,right next to expressway good to get on & off
Excellent
10.0
Mediocre
3.0
Pros: Location
Okay
4.0
Pros: Great location.
Good
6.0
Pros: view, walking distance to dining, willis tower
Good
7.3
Pros: Loved the modern room designs, layout, and furnishings. Very helpful, friendly staff. Great location to access downtown and the "L" to see the rest of Chicago.
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Details
Reviews
Overall 8.2 Excellent
Based on 688 reviews
Cleanliness
8.4
Comfort
8.4
Location
8.4
Services
8.0
Staff
8.4
Value for money
7.5
6.0 Good
Pros:
Cons: Sink was clogged and water drained slowly
8.0 Excellent
Pros: The size of the room and the pillow spray
Cons: No free breakfast and the view was crappy. More towels should be in the room upon arrival. Air wasnt cold enough.
9.0 Excellent
Pros: Convince.
Cons:
7.0 Good
Pros: Location and easy access to public transportation.
Cons: No pool, refrigerator or microwave. The bathroom sink leaked and the bathroom door wouldn't close all the way.
10.0 Excellent
Pros: I liked that's the staff was helpful prior to arriving, and that while there they were very polite and helpful. Also when calling for room service they were very fast, I can absolutely without a doubt say that the next time we visit Chicago we would stay there again. Thank you staff of crowne plaza
Cons:
10.0 Excellent
Pros: It's perfect for my needs
Cons: No
10.0 Excellent
Pros: the price
Cons: that parking was so expensive
6.0 Good
Pros: it was clean
Cons: $49/night PARKING with NO VALET Service. Absolutely insane. Never, never, never ever again.
8.0 Excellent
Pros: Great location walking distance to downtown,24hr Walgreens next door Great View from rooms ,right next to expressway good to get on & off
Cons: No free parking 50$ A night unlimited come & go tho ~room deposit My was weird amount $84.10 only to come off 3-10 business days
10.0 Excellent
Pros:
Cons: hair dryer didn't work
3.0 Mediocre
Pros: Location
Cons: Room
4.0 Okay
Pros: Great location.
Cons: Room was very small. Bathroom had hair on the towels, and on the floor-not cleaned properly.
6.0 Good
Pros: view, walking distance to dining, willis tower
Cons: rooms are too small, no refrigerator in room, shower water luke warm
7.3 Good
Pros: Loved the modern room designs, layout, and furnishings. Very helpful, friendly staff. Great location to access downtown and the "L" to see the rest of Chicago.
Cons: The bathroom didn't seem to have a fan to get rid of shower steam.
Discover Chicago’s vibrant neighborhood at Crowne Plaza Chicago West Loop. Previously an industrial area, the West Loop is a food-forward, trendy location with a local feel that is rich in Chicago authenticity. From debuting restaurant concepts, to luxury shopping, this area just West of Chicago’s Loop, is mature, refined, and yet comfortably down-to-earth. Chicago's West Loop is thrilled to welcome our McDonalds Corporate Office and Google, while celebrating the expansion and development of neighborhood staples like UIC - the University of Illinois at Chicago, Rush Hospital, Malcom X College, and more. With 8,000 square feet of event space, complimentary business center, Wi-Fi, fitness center, coffee station in the lobby, no detail was spared in creating the smoothest business travel experience for you. Steps away from the hotel is Randolph Street “Restaurant Row” with innovative foodie-friendly dining concepts. Experience rich tradition in Greek town. Catch a concert, a Chicago Bulls or Chicago Blackhawks game at the United Center or take in the sites of the city from Willis Tower, both located less than a mile from the hotel. From our guestroom walk-out balconies to our Crowne Plaza Sleep Advantage Bed package including our aromatherapy “Sleep Tight Kit”, Crowne Plaza Chicago West Loop is your destination when you are seeking to mix business with pleasure.
Embrace the energy of the Windy City and explore the possibilities at W Chicago - City Center. Nestled within the downtown district, our hotel is housed in a historic Beaux Arts building; sophisticated Art Deco details combine seamlessly with a very modern sense of style to create an atmosphere that is nothing short of electric. Settle in and stay a while in sumptuous rooms and suites with vibrant design, contemporary technology and ultra-comfortable bedding. Start or end your day with Chicago-inspired dining at Midland Social Club, our modern restaurant, and grab a drink and survey the scene at MSC Bar. Break a sweat at FIT, or plan your next Chicago get-together in one of our striking venue spaces. Step outside and experience the city's iconic attractions - from the Loop to Wrigley Field, Millennium Park and the Art Institute of Chicago. Need anything while you're here? Just ask, and we'll make it happen with our Whatever/Whenever® service. You're invited - join us at W Chicago - City Center today.
Overall 8.0 Excellent
Based on 1,411 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Good
6.0
Pros: Location is perfect.
Excellent
9.2
Pros: Fantastic location in heart of downtown
Mediocre
2.5
Pros: The television...
Okay
5.0
Pros: The lobby had a nice bar.
Okay
5.4
Pros: Ideal location in the heart of the loop, close to several metro lines, close to the start and finish lines of the marathon The bed was comfortable
Okay
5.8
Pros: The layout and room itself was ok. Location wasn't bad. The lobby was really nice. Plugs right by the bed was handy.
Excellent
8.8
Pros: The location is excellent - a short walk away from most of the main attractions and very close to the Willis Tower and Union Station (ideal as we were travelling by train the following day). We only stayed for one night but the room was very comfortable and clean, while still having character. The hotel bar looked really nice, it was a shame we weren't there long enough to appreciate it!
Excellent
8.3
Pros: I love the bar/social area and location
Excellent
10.0
Pros: I love how every single staff helped me. One of the best hospitality I’ve ever had. Will definitely be back. Thanks to everyone who insurance my stay was top tier. I really do appreciate it
Excellent
9.0
Pros: The hotel employee is a very good staff who helped me a lot.
Excellent
9.0
Pros: Location great. Nice room. Great service.
Good
6.0
Pros: The beds were amazing and the design of the room was very cute.
Details
Reviews
Overall 8.0 Excellent
Based on 1,411 reviews
Location
9.0
Bar
8.7
Vibe
7.8
Service
7.7
Amenities
6.5
Breakfast
6.5
Room
6.1
Food
5.7
WiFi
5.6
Value
5.1
Comfort
4.6
Location
9.1
Service
7.7
Vibe
7.6
Room
5.0
Comfort
4.6
Location
9.2
Bar
8.6
Service
7.9
Amenities
6.3
Room
5.7
Value
5.5
Comfort
4.6
Location
8.5
Room
5.5
Comfort
4.3
Room
4.7
6.0 Good
Pros: Location is perfect.
Cons: We were put by the fire escape. Fire escape means no view whatsoever of the city, no sunlight, and somewhat unsafe since anyone can just climb up to your room window.
9.2 Excellent
Pros: Fantastic location in heart of downtown
Cons:
2.5 Mediocre
Pros: The television...
Cons: The location was difficult to travel through, the parking was terribly overpriced, and the rooms were extremely tiny.
5.0 Okay
Pros: The lobby had a nice bar.
Cons: The water from the sink was scalding hot. Could not adjust it to a comfortable temperature. It was hard to wash my hands. Sink did not drain properly. Walls in bathroom were all scratched and chipped. Pretty outdated decor. Would not stay there again.
5.4 Okay
Pros: Ideal location in the heart of the loop, close to several metro lines, close to the start and finish lines of the marathon The bed was comfortable
Cons: The room was too noisy : from external (L train) and internal (water pipes , people in the room next door cold be heard !) Breakfast included with too little choices, 1 entry not a buffet, not enough for money
5.8 Okay
Pros: The layout and room itself was ok. Location wasn't bad. The lobby was really nice. Plugs right by the bed was handy.
Cons: Our bathtub had peeling paint (horrible) and was very small. The bed wasn't comfortable. The end tables were too close to the beds. No room in the fridge for our own items. No bag for the ice. When I called in to confirm my pre-paid reservation, Hakeim answered, was quite rude and advised that he could not confirm my room, even though I had paid for it. He insisted I needed to be there by 3p in order to check in. I called at about 2:45pm to inform hotel that we would be arriving between 4-5p and if my room would be ready. He said he couldn't guarantee it and I needed to be there by check-in time, but I may be ok...ummmmm what the heck? When we arrived I didn't catch the name, but the guy who checked us in wasn't very friendly either. They seemed very busy as some event was going on. Overall for the chain, and price, I expected better. I stayed at a Courtyard the week prior and had a WAY better experience.
8.8 Excellent
Pros: The location is excellent - a short walk away from most of the main attractions and very close to the Willis Tower and Union Station (ideal as we were travelling by train the following day). We only stayed for one night but the room was very comfortable and clean, while still having character. The hotel bar looked really nice, it was a shame we weren't there long enough to appreciate it!
Cons: It would've been nice if breakfast was included. We considered paying extra for the breakfast, but at $30 for the full cooked breakfast, it was far too expensive. There are much better value places to get breakfast in the vicinity of the hotel.
8.3 Excellent
Pros: I love the bar/social area and location
Cons: rooms can be a little more updated
10.0 Excellent
Pros: I love how every single staff helped me. One of the best hospitality I’ve ever had. Will definitely be back. Thanks to everyone who insurance my stay was top tier. I really do appreciate it
Cons: I loved everything
9.0 Excellent
Pros: The hotel employee is a very good staff who helped me a lot.
Cons:
9.0 Excellent
Pros: Location great. Nice room. Great service.
Cons:
6.0 Good
Pros: The beds were amazing and the design of the room was very cute.
Cons: Sub-car track was outside my window, so you could hear it every time the train went by. The bathroom was beautiful but VERY tiny. I was double charged for hold on incidental fees. I caught hell trying to get fixed and removed. Valet/parking not included.
Embrace the energy of the Windy City and explore the possibilities at W Chicago - City Center. Nestled within the downtown district, our hotel is housed in a historic Beaux Arts building; sophisticated Art Deco details combine seamlessly with a very modern sense of style to create an atmosphere that is nothing short of electric. Settle in and stay a while in sumptuous rooms and suites with vibrant design, contemporary technology and ultra-comfortable bedding. Start or end your day with Chicago-inspired dining at Midland Social Club, our modern restaurant, and grab a drink and survey the scene at MSC Bar. Break a sweat at FIT, or plan your next Chicago get-together in one of our striking venue spaces. Step outside and experience the city's iconic attractions - from the Loop to Wrigley Field, Millennium Park and the Art Institute of Chicago. Need anything while you're here? Just ask, and we'll make it happen with our Whatever/Whenever® service. You're invited - join us at W Chicago - City Center today.
Welcome to the Holiday Inn® & Suites Chicago - Downtown hotel conveniently located near the Chicago Loop, Willis Tower, and other prominent area attractions. Situated off I-290 on South Canal Street, this downtown Chicago hotel is the ideal resting place for leisure and business travelers. Visitors to our beautiful city are surrounded by Willis (once Sears)Tower and the Museum Campus along with other downtown Chicago attractions. Our hotel is also near the historic Navy Pier-the Midwest's #1 tourist and leisure attraction. It’s also just minutes away from UIC Flames and the United Center (home to the Chicago Blackhawks & Chicago Bulls)-and don’t forget games with Chicago Bears, Chicago Cubs & Chicago White Sox. For a delicious dining experience, visit Sunny's Bar & Grill located on-site. Clearly, with these choice amenities and prices, it's easy to see why guests prefer us to other hotels in Chicago, IL
Overall 7.8 Good
Based on 1,312 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
Excellent
10.0
Pros: The environment is quiet and neatly arranged
Excellent
8.0
Pros: Beds were comfortable.
Poor
1.0
Excellent
8.0
Pros: Everything, everyone was great
Excellent
10.0
Pros: Location and it was clean
Poor
1.0
Pros: Location
Excellent
10.0
Pros: Descent pool
Poor
1.0
Pros: Nothing. Never staying at any Holiday Inn again
Excellent
10.0
Pros: Very comfortable bed and the living room was spacious.
Excellent
8.0
Pros: No incidental fees and location.
Excellent
9.0
Pros: Fridge in the room.
Excellent
10.0
Pros: HBO , water pressure, food
Details
Reviews
Overall 7.8 Good
Based on 1,312 reviews
WiFi
9.3
Wellness
9.1
Service
8.0
Location
7.4
Food
7.3
Cleanliness
7.1
Room
6.6
Pool
5.6
Value
5.1
Breakfast
4.9
Amenities
4.3
Vibe
3.5
Service
7.3
Food
7.0
Location
6.8
Cleanliness
6.5
Room
5.7
Comfort
5.6
Pool
5.5
Breakfast
5.3
Value
4.9
Amenities
4.1
Vibe
2.9
Service
8.3
Location
7.2
Cleanliness
7.1
Room
5.9
Breakfast
5.0
Value
4.5
Service
7.9
Location
7.5
Room
5.2
10.0 Excellent
Pros: The environment is quiet and neatly arranged
Cons:
8.0 Excellent
Pros: Beds were comfortable.
Cons: That you would have to pay to park your car at the inn.
1.0 Poor
Pros:
Cons: Customer Service was horrible. They charged $50 deposit to my credit card for two weeks. When I called, my phone was directed to unattended line with voice message. I was told they'll refunded the money, but never showed up on my card. The staff were rude
8.0 Excellent
Pros: Everything, everyone was great
Cons: Nothing
10.0 Excellent
Pros: Location and it was clean
Cons: The charging for parking but I guess it’s the way Chicago works
1.0 Poor
Pros: Location
Cons: This was the most expensive Holiday Inn I have ever stayed in and I am a IHG Gold Elite member at Holiday Inn. This Holiday Inn ”SUITE“ was last remodeled in the 70’s. Popcorn ceilings, old water stains on the ceiling and walls, pained over old wallpaper years ago... AND so small they could only squeeze on semi comfortable chair to sit on (reservations for 2ppl). The other chair was a non-padded desk chair. I spent 2 nights and they tried to hit me with another $100 just to park my car while the parking lot 20ft from the hotel charged me $36...
10.0 Excellent
Pros: Descent pool
Cons:
1.0 Poor
Pros: Nothing. Never staying at any Holiday Inn again
Cons: Got bedbugs!!! Easiest one of the nastiest hotels I have ever stayed in.
10.0 Excellent
Pros: Very comfortable bed and the living room was spacious.
Cons: Not enough hot bath water. Did not provide free breakfast
8.0 Excellent
Pros: No incidental fees and location.
Cons: Not being able to control the temp in the room, no fridge, iron, or microwave. Bathroom door wouldn't stay close, and the bathroom was really small.
9.0 Excellent
Pros: Fridge in the room.
Cons: Had to go downstairs to use the microwave.
10.0 Excellent
Pros: HBO , water pressure, food
Cons: Tub slow drain
Welcome to the Holiday Inn® & Suites Chicago - Downtown hotel conveniently located near the Chicago Loop, Willis Tower, and other prominent area attractions. Situated off I-290 on South Canal Street, this downtown Chicago hotel is the ideal resting place for leisure and business travelers. Visitors to our beautiful city are surrounded by Willis (once Sears)Tower and the Museum Campus along with other downtown Chicago attractions. Our hotel is also near the historic Navy Pier-the Midwest's #1 tourist and leisure attraction. It’s also just minutes away from UIC Flames and the United Center (home to the Chicago Blackhawks & Chicago Bulls)-and don’t forget games with Chicago Bears, Chicago Cubs & Chicago White Sox. For a delicious dining experience, visit Sunny's Bar & Grill located on-site. Clearly, with these choice amenities and prices, it's easy to see why guests prefer us to other hotels in Chicago, IL
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