Best Chicago hotels near Union Station
The Langham, Chicago is centrally located in Chicago, a 4-minute walk from Michigan Avenue and 11 minutes by foot from Millennium Park. Featured amenities include complimentary wired Internet access, a 24-hour business center, and limo/town car service. Planning an event in Chicago? This hotel has facilities measuring 15000 square feet (1350 square meters), including conference space.
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Overall 9.6 Excellent
Based on 2,180 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Excellent
9.3
Pros: Comfortable bed great location
Excellent
9.5
Pros: Friendly staff
Excellent
10.0
Pros: Wonderful location, extremely professional staff, beautiful room
Excellent
9.5
Pros: Great location, great views. Very comfortable room, bed and spacious bathroom
Excellent
10.0
Pros: Excellent hotel Staff amazing especially housekeeping Great large room
Excellent
10.0
Pros: There is so many things to say: the staff performed customer service on a level that far surpasses anything I’ve experienced before, absolutely exceptional. We just mentioned upon checking in my grandson turning 1 years old and one of the staff members placed a balloon, cake and card in our room, how awesome was that
Excellent
10.0
Pros: We stayed in an Executive King Club room. It was magical from check in to check out. The staff goes above and beyond. The food and drink choices in the club area are well worth the premium price.
Good
6.8
Excellent
9.3
Pros: Pretty hotel in central downtown Chicago. the outdoor staff is very strong, friendly and helpful.
Excellent
10.0
Pros: beautiful room great club excellent spa facilities
Excellent
10.0
Pros: Truly a five star experience; service, quality, food, location, beautiful spacious rooms.
Excellent
10.0
Pros: The location is central and have proximity from many things
Details
Reviews
Overall 9.6 Excellent
Based on 2,180 reviews
Location
9.7
Service
9.6
Vibe
9.5
Cleanliness
9.4
Wellness
9.4
Amenities
9.3
Room
9.2
Bar
9.0
Food
8.8
Pool
8.7
WiFi
8.6
Comfort
8.5
Breakfast
6.3
Value
5.1
Location
9.8
Service
9.7
Cleanliness
9.6
Wellness
9.5
Vibe
9.4
Amenities
9.3
Food
8.8
Room
8.4
Breakfast
6.9
Service
9.7
Location
9.7
Amenities
9.4
Room
9.2
Comfort
8.7
Value
5.2
Service
9.5
Room
8.9
9.3 Excellent
Pros: Comfortable bed great location
Cons: The bath towels were hard
9.5 Excellent
Pros: Friendly staff
Cons: Nespresso machine didn’t work, but they brought us a new one.
10.0 Excellent
Pros: Wonderful location, extremely professional staff, beautiful room
Cons:
9.5 Excellent
Pros: Great location, great views. Very comfortable room, bed and spacious bathroom
Cons: Expensive
10.0 Excellent
Pros: Excellent hotel Staff amazing especially housekeeping Great large room
Cons:
10.0 Excellent
Pros: There is so many things to say: the staff performed customer service on a level that far surpasses anything I’ve experienced before, absolutely exceptional. We just mentioned upon checking in my grandson turning 1 years old and one of the staff members placed a balloon, cake and card in our room, how awesome was that
Cons: Nothing.
10.0 Excellent
Pros: We stayed in an Executive King Club room. It was magical from check in to check out. The staff goes above and beyond. The food and drink choices in the club area are well worth the premium price.
Cons: We loved everything about it.
6.8 Good
Pros:
Cons: Room was small Food (in room dining) was disappointing
9.3 Excellent
Pros: Pretty hotel in central downtown Chicago. the outdoor staff is very strong, friendly and helpful.
Cons: We arrived on July 4th and immediately upon checking in were told by the check in person that for $50.00 per person we could watch the fireworks from a private area in the hotel. I thought that was very cheesy. We went outdoors and watched them for free.
10.0 Excellent
Pros: beautiful room great club excellent spa facilities
Cons:
10.0 Excellent
Pros: Truly a five star experience; service, quality, food, location, beautiful spacious rooms.
Cons: $71 to valet park.
10.0 Excellent
Pros: The location is central and have proximity from many things
Cons: They gave us room in the same floor as the kids suite which wasn’t a good option And the room were next to the elevators which was annoying as well
The Langham, Chicago is centrally located in Chicago, a 4-minute walk from Michigan Avenue and 11 minutes by foot from Millennium Park. Featured amenities include complimentary wired Internet access, a 24-hour business center, and limo/town car service. Planning an event in Chicago? This hotel has facilities measuring 15000 square feet (1350 square meters), including conference space.
Book a unique getaway at Hotel EMC2, Autograph Collection. Located in Streeterville, our boutique hotel places you near all downtown Chicago has to offer and is walking distance to the Theater District, Navy Pier and a variety of shops and restaurants along The Magnificent Mile. Enjoy visiting attractions such as the Field Museum of Natural History and the Art Institute of Chicago. Inside our hotel, experience upscale amenities and unparalleled services, including friendly greetings from robot attendants, Leo and Cleo, and assistance from Amazon Alexa. Savor creative dining at the Albert, our restaurant specializing in globally inspired cuisine and drinks. Retreat to our chic rooms featuring contemporary decor and Serta® Perfect Sleeper® mattresses with cool action gel memory foam. Host an impressive business or social event in one of our stylish venues, then wind down with a workout in our state-of-the-art fitness center. Take your travel experience to the next level at Hotel EMC2, Autograph Collection.
Overall 9.3 Excellent
Based on 597 reviews
All reviews
- All reviews
- Families
- Couples
Good
7.5
Pros: Clean and modern
Excellent
8.0
Pros: Great design and character, if a little gimmicky. Fun rooms and fantastic location.
Excellent
9.3
Pros: Very pleasant staff.
Excellent
8.0
Pros: I loved the modern vibe of the place. The front desk staff was very friendly and generally helpful.
Good
7.0
Excellent
9.5
Pros: Very nice front desk staff. Rooms were comfortable and the air-conditioning work
Excellent
10.0
Pros: It was one of the best hotel I have ever stayed in for a long time. It was beautiful and clean. The staff was all helpful
Excellent
10.0
Pros: The staff was SO friendly. We made the trip for our anniversary and they made us feel extra special throughout the duration of our visit. The room was absolutely incredible and the location was perfect. We will absolutely be back!
Excellent
10.0
Pros: Hotel employee delivered room service/extra shampoo as needed.
Excellent
10.0
Pros: Location
Excellent
10.0
Pros: Very unique! Loved the area and atmosphere! Cleo and Leo are so helpful :)
Excellent
10.0
Pros: Best hotel in Chicago, in my humble opinion. Everything from the staff, to the cool facility, was great. Exceptional value. Outstanding location. Spacious, luxurious rooms.
Details
Reviews
Overall 9.3 Excellent
Based on 597 reviews
Vibe
9.9
Bar
9.6
Location
9.6
Amenities
9.5
Cleanliness
9.3
Service
9.1
Room
8.7
Breakfast
6.8
WiFi
6.6
Wellness
5.6
Vibe
9.9
Location
9.6
Cleanliness
9.3
Service
8.9
Room
8.4
Vibe
9.8
Location
9.6
Amenities
9.4
Service
9.2
Room
8.1
7.5 Good
Pros: Clean and modern
Cons: Pool, better restaurant with faster service and better drinks. Both my mimosa and Bloody Mary were gross
8.0 Excellent
Pros: Great design and character, if a little gimmicky. Fun rooms and fantastic location.
Cons:
9.3 Excellent
Pros: Very pleasant staff.
Cons:
8.0 Excellent
Pros: I loved the modern vibe of the place. The front desk staff was very friendly and generally helpful.
Cons: Our family had a bad experience with one waitress in the restaurant. Two other waitresses did come to the rescue and salvaged the meal, but we were very unhappy with our original waitress. Kids were disappointed there was no pool.
7.0 Good
Pros:
Cons: We requested for separate beds and they were not available.
9.5 Excellent
Pros: Very nice front desk staff. Rooms were comfortable and the air-conditioning work
Cons:
10.0 Excellent
Pros: It was one of the best hotel I have ever stayed in for a long time. It was beautiful and clean. The staff was all helpful
Cons: Nothing
10.0 Excellent
Pros: The staff was SO friendly. We made the trip for our anniversary and they made us feel extra special throughout the duration of our visit. The room was absolutely incredible and the location was perfect. We will absolutely be back!
Cons:
10.0 Excellent
Pros: Hotel employee delivered room service/extra shampoo as needed.
Cons:
10.0 Excellent
Pros: Location
Cons:
10.0 Excellent
Pros: Very unique! Loved the area and atmosphere! Cleo and Leo are so helpful :)
Cons:
10.0 Excellent
Pros: Best hotel in Chicago, in my humble opinion. Everything from the staff, to the cool facility, was great. Exceptional value. Outstanding location. Spacious, luxurious rooms.
Cons: There isn't much negative to say. The elevators are kind of quirky and take a little getting used to. There's no real view but I wouldn't expect that in a big city.
Book a unique getaway at Hotel EMC2, Autograph Collection. Located in Streeterville, our boutique hotel places you near all downtown Chicago has to offer and is walking distance to the Theater District, Navy Pier and a variety of shops and restaurants along The Magnificent Mile. Enjoy visiting attractions such as the Field Museum of Natural History and the Art Institute of Chicago. Inside our hotel, experience upscale amenities and unparalleled services, including friendly greetings from robot attendants, Leo and Cleo, and assistance from Amazon Alexa. Savor creative dining at the Albert, our restaurant specializing in globally inspired cuisine and drinks. Retreat to our chic rooms featuring contemporary decor and Serta® Perfect Sleeper® mattresses with cool action gel memory foam. Host an impressive business or social event in one of our stylish venues, then wind down with a workout in our state-of-the-art fitness center. Take your travel experience to the next level at Hotel EMC2, Autograph Collection.
Experience Chicago from the heart of the city. The luxurious Loews Chicago Downtown Hotel, situated steps from Navy Pier, offers guests spectacular city skyline and lake views, while enjoying the comforts of home. Our top-rated luxury hotel in Downtown Chicago is ideally located on Magnificent Mile, and close to the city's most popular attractions including Millennium Park and the John Hancock Center.
Overall 9.2 Excellent
Based on 2,792 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Excellent
10.0
Pros: The room and lobby are gorgeous. So nice to have bar on terrace and a restaurant. I also took advantage of the gym and it was great!
Excellent
8.3
Pros: The Val-lay parking young man at the front entrance was Super helpful day 1 and day 2. College student (don’t remember his name). When checking in the young lady answered all my questions and was very polite when I asked her to repeat it 2-3 times because I wasn’t comprehending it. I was pleased with the location and the rate I received online.
Excellent
10.0
Pros: I loved the complete stay
Excellent
10.0
Pros: Nice new rooms. Good location
Excellent
10.0
Pros: Great hotel, me and my son love it.
Excellent
10.0
Pros: Very nice hotel. Convenient to restaurants, shopping, etc. Clean and friendly staff.
Mediocre
2.0
Pros: The only thing that met my expectations for a five star hotel was the location
Excellent
10.0
Pros: Was the bed like a cluod
Excellent
9.5
Pros: Location was great, bed was comfortable and the hotel was very clean. My kids loved the cookies in the lobby.
Excellent
9.5
Pros: Everything, especially my in room dinner. A perfect stay. Beautiful room, delicious food, incredible views. Pure luxury in every aspect.
Excellent
9.3
Pros: Location was great and Catherine the concierge was fantastic
Excellent
9.5
Pros: clean quiet “ new-feeling”
Details
Reviews
Overall 9.2 Excellent
Based on 2,792 reviews
Vibe
9.7
WiFi
9.6
Cleanliness
9.5
Location
9.5
Amenities
9.3
Service
9.2
Room
8.9
Comfort
8.8
Pool
8.4
Wellness
8.3
Breakfast
6.1
Vibe
9.6
Cleanliness
9.6
Amenities
9.3
Location
9.3
Service
9.2
Comfort
8.9
Pool
8.5
Room
8.3
Breakfast
5.5
Cleanliness
9.5
Vibe
9.4
Location
9.3
Amenities
9.0
Service
8.8
Comfort
8.5
Room
7.6
Value
6.3
Location
9.5
Vibe
9.5
Service
9.4
Amenities
9.4
Room
8.7
10.0 Excellent
Pros: The room and lobby are gorgeous. So nice to have bar on terrace and a restaurant. I also took advantage of the gym and it was great!
Cons: I do not love the location
8.3 Excellent
Pros: The Val-lay parking young man at the front entrance was Super helpful day 1 and day 2. College student (don’t remember his name). When checking in the young lady answered all my questions and was very polite when I asked her to repeat it 2-3 times because I wasn’t comprehending it. I was pleased with the location and the rate I received online.
Cons: That I wasn’t told about the need for the key card in the elevator after a certain time and mine wasn’t working very good so I ended up having to walk down 6 floors via stairs to get back to my room. Also for the $ one pays there should be a breakfast bar.
10.0 Excellent
Pros: I loved the complete stay
Cons: No dislikes
10.0 Excellent
Pros: Nice new rooms. Good location
Cons: Bar was more expensive than most in the area
10.0 Excellent
Pros: Great hotel, me and my son love it.
Cons:
10.0 Excellent
Pros: Very nice hotel. Convenient to restaurants, shopping, etc. Clean and friendly staff.
Cons: Only think I wish the hotel had was an outside pool instead of an indoor pool.
2.0 Mediocre
Pros: The only thing that met my expectations for a five star hotel was the location
Cons: There is no way this hotel deserves to be rated as a 5 star hotel. We chose a 5 star hotel for a romantic weekend at the spa and a five star experience. Unfortunately we got neither. The spa was closed and the staff simply gave us a list of others.
10.0 Excellent
Pros: Was the bed like a cluod
Cons:
9.5 Excellent
Pros: Location was great, bed was comfortable and the hotel was very clean. My kids loved the cookies in the lobby.
Cons: The door to the bathroom was really hard to close. Would have appreciated a bit more information about restaurants and stores close by.
9.5 Excellent
Pros: Everything, especially my in room dinner. A perfect stay. Beautiful room, delicious food, incredible views. Pure luxury in every aspect.
Cons: Several taxes applied to bill as well as a pet charge that was not obvious during the booking process. I ended up paying hundreds of dollars more than I anticipated for a one night stay.
9.3 Excellent
Pros: Location was great and Catherine the concierge was fantastic
Cons: Some kid pooped in the pool and so they had to close the pool. This was disappointing after a long day if walking and we just wanted to soak in the pool. Also our room had a fridge in it but you couldn’t use because you couldn’t take the drinks out of or we would be charged. Pretty bummed when you bring food back to the room and learn you can’t keep it could
9.5 Excellent
Pros: clean quiet “ new-feeling”
Cons:
Experience Chicago from the heart of the city. The luxurious Loews Chicago Downtown Hotel, situated steps from Navy Pier, offers guests spectacular city skyline and lake views, while enjoying the comforts of home. Our top-rated luxury hotel in Downtown Chicago is ideally located on Magnificent Mile, and close to the city's most popular attractions including Millennium Park and the John Hancock Center.
Welcome to our newly renovated boutique accommodations in the heart of the Windy City. We have created an alluring hotel experience with a distinct flair for the sophisticated traveler. Just steps from Chicago's top attractions, our central location makes
Overall 9.1 Excellent
Based on 2,368 reviews
All reviews
- All reviews
- Couples
- Families
- Business
Excellent
10.0
Pros: Was Gorgeous, great stay!
Okay
5.8
Excellent
9.5
Pros: Location, Quoit, clean, conformable.
Good
7.0
Pros: Enjoyed happy hour menu. Staff very nice. Good location for theatre.
Okay
5.0
Pros: The room was big and the bathroom was nice.
Excellent
9.5
Pros: The room was great! Staff was very helpful. The doorman Enrique, was excellent, and always on top of whatever we needed, whether it was a cab, or opening the door for us.
Excellent
9.5
Pros: Staff was exceptional. Friendly, professional and extremely helpful
Excellent
10.0
Pros: The location and it was pretty quiet.
Excellent
9.3
Pros: The older black bellman is an incredible asset to your hotel his smile and handshake made my trip
Excellent
10.0
Pros: This hotel truly exceeded our expectations. Our first time in Chi-Town and the Silver Smith treated us with such care and great hospitality. They went above and beyond our expectations. The area had everything we needed! Shopping, eating and entertainment!!!!
Excellent
9.5
Pros: Just a block from millennium park. Lovely large room. Good quiet a/c. Good toiletries. Complimentary water. Never heard any train noise.
Poor
1.0
Pros: When it was finally time for me to leave
Details
Reviews
Overall 9.1 Excellent
Based on 2,368 reviews
Location
9.6
Vibe
9.4
Service
9.1
WiFi
9.0
Room
8.7
Comfort
8.6
Cleanliness
8.5
Breakfast
6.4
Location
9.6
Room
9.1
Service
9.0
Comfort
8.9
Location
9.8
Service
9.5
Room
8.8
Comfort
8.5
Location
9.6
Vibe
9.2
Service
8.8
Room
8.8
Cleanliness
8.6
Comfort
8.5
10.0 Excellent
Pros: Was Gorgeous, great stay!
Cons:
5.8 Okay
Pros:
Cons: The bathroom dirty Cleaning
9.5 Excellent
Pros: Location, Quoit, clean, conformable.
Cons: Cost of parking.
7.0 Good
Pros: Enjoyed happy hour menu. Staff very nice. Good location for theatre.
Cons: We were first given keys to a room that wasn’t made up and had maintenance work going on in the bathroom. Came back to lobby and were assigned a new room. No view at all, train noise, and bathroom sink that didn’t drain.
5.0 Okay
Pros: The room was big and the bathroom was nice.
Cons: Front desk staff very rude. The same employee wouldn't look up at me two different time I approached the front desk. Had to wait past check in time to get into our room.
9.5 Excellent
Pros: The room was great! Staff was very helpful. The doorman Enrique, was excellent, and always on top of whatever we needed, whether it was a cab, or opening the door for us.
Cons: We never figured out how to get food, we didn't want room service, but we would've liked more Information on dining in the hotel, we never figured out where the dining room was, the bartender was very helpful however, in recommending a restaurant.
9.5 Excellent
Pros: Staff was exceptional. Friendly, professional and extremely helpful
Cons:
10.0 Excellent
Pros: The location and it was pretty quiet.
Cons: No
9.3 Excellent
Pros: The older black bellman is an incredible asset to your hotel his smile and handshake made my trip
Cons:
10.0 Excellent
Pros: This hotel truly exceeded our expectations. Our first time in Chi-Town and the Silver Smith treated us with such care and great hospitality. They went above and beyond our expectations. The area had everything we needed! Shopping, eating and entertainment!!!!
Cons:
9.5 Excellent
Pros: Just a block from millennium park. Lovely large room. Good quiet a/c. Good toiletries. Complimentary water. Never heard any train noise.
Cons: Price
1.0 Poor
Pros: When it was finally time for me to leave
Cons: My car was broken into while it was in the hotel's valet. They fixed my window and said they'd also pay for the additional damages to be fixed. Now the hotel, valet and parking garage are saying they won't cover those costs since they aren't at fault.
Welcome to our newly renovated boutique accommodations in the heart of the Windy City. We have created an alluring hotel experience with a distinct flair for the sophisticated traveler. Just steps from Chicago's top attractions, our central location makes
The recently renovated Sofitel Chicago Magnificent Mile provides 4-star downtown Chicago hotel accommodations minutes from Lake Michigan, Navy Pier, the Museum of Contemporary Art, Millenium Park, the John Hancock Center, the Chicago Water Tower, and upscale boutiques. Designed by French architect Jean-Paul Viguier, our downtown Chicago hotel is a 32-floor prism of glass, boasting 415 rooms, including 33 luxurious suites. Modern design and refined European approach to hospitality take center stage.
Overall 9.1 Excellent
Based on 3,577 reviews
All reviews
- All reviews
- Couples
- Business
- Families
- Solo
Excellent
10.0
Pros: Beautiful, comfortable and clean rooms and a very clean hotel my son and I loved it .
Excellent
10.0
Pros: Location. Very welcoming feel and beautiful.
Excellent
9.5
Pros: breakfast was very good. hotel was very beautful.
Excellent
10.0
Pros: Good room / view / excellent location close to restaurants / grocery / shopping
Excellent
8.0
Pros: The concierge team did great on a surprise treat for my husbands birthday.
Excellent
10.0
Pros: Super comfy bed
Excellent
8.0
Pros: Clean room, workout room, location
Excellent
10.0
Pros: Clean and quiet
Excellent
10.0
Pros: Very comfortable bed
Excellent
9.5
Pros: Excellent place n location. They need a POOL!!!!!
Good
7.0
Pros: location and the mattress.
Excellent
9.3
Details
Reviews
Overall 9.1 Excellent
Based on 3,577 reviews
Location
9.5
Vibe
9.2
Service
8.5
Room
8.3
WiFi
7.7
Breakfast
6.9
Value
5.3
Location
9.6
Service
8.5
Room
8.1
Breakfast
6.6
WiFi
6.4
Value
5.1
Location
9.3
Service
8.7
Room
8.3
Cleanliness
7.9
Food
6.7
WiFi
6.6
Breakfast
6.5
Location
9.4
Cleanliness
8.4
Service
8.4
Room
8.0
Breakfast
7.5
Value
5.4
Location
9.4
Room
8.3
Service
8.2
Comfort
7.5
Breakfast
7.1
Value
5.3
10.0 Excellent
Pros: Beautiful, comfortable and clean rooms and a very clean hotel my son and I loved it .
Cons: Nothing everything was amazing.
10.0 Excellent
Pros: Location. Very welcoming feel and beautiful.
Cons:
9.5 Excellent
Pros: breakfast was very good. hotel was very beautful.
Cons: nothing
10.0 Excellent
Pros: Good room / view / excellent location close to restaurants / grocery / shopping
Cons:
8.0 Excellent
Pros: The concierge team did great on a surprise treat for my husbands birthday.
Cons: The concierge team decided to call about my breakfast order during a scheduled in-room massage they had arrange for me. They should have known not to disturb in that moment. Also they forgot one item when they delivered.
10.0 Excellent
Pros: Super comfy bed
Cons: Nothing
8.0 Excellent
Pros: Clean room, workout room, location
Cons: Staff (checkin) +/- Slow car Valet - text didn’t work to get car, and expensive ($72.00/day)
10.0 Excellent
Pros: Clean and quiet
Cons:
10.0 Excellent
Pros: Very comfortable bed
Cons:
9.5 Excellent
Pros: Excellent place n location. They need a POOL!!!!!
Cons:
7.0 Good
Pros: location and the mattress.
Cons: We had a mechanical noise in the room all night ....
9.3 Excellent
Pros:
Cons: 3 rooms reserved that I paid for on arrival and upon departure they also charged my daughter again. One room was not ready until 5 pm. They brought the wrong luggage to our room. Not up to usual standards I have come to expect from this establishment.
The recently renovated Sofitel Chicago Magnificent Mile provides 4-star downtown Chicago hotel accommodations minutes from Lake Michigan, Navy Pier, the Museum of Contemporary Art, Millenium Park, the John Hancock Center, the Chicago Water Tower, and upscale boutiques. Designed by French architect Jean-Paul Viguier, our downtown Chicago hotel is a 32-floor prism of glass, boasting 415 rooms, including 33 luxurious suites. Modern design and refined European approach to hospitality take center stage.
Soaring 92 stories above the Loop and North Michigan Avenue (hotel goes up to the 28th floor only),Trump International Hotel & Tower
Overall 8.8 Excellent
Based on 4,549 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Good
7.0
Excellent
10.0
Pros: We love the services and the amazing friendly staff thank you
Excellent
8.8
Pros: Location location location
Excellent
10.0
Pros: Very tasty breakfast and an amazing bar on the roof. Beautiful room.
Excellent
9.3
Pros: Great Location
Excellent
9.5
Pros: The view is fantastic it is truly a special place
Excellent
10.0
Pros: Spa/Fitness Center is outstanding. Customer service is second to none. Staff are extremely pleasant.
Excellent
9.3
Pros: Well kept, great location. Staff is superb!
Excellent
9.5
Pros: Everything
Excellent
10.0
Pros: Everything exceeded our expectations from the staff to the room. My 13year old daughter and I stayed one night. Only regret is that we couldn't stay longer. Highly recommend staying here and planning to return with the rest of the family.
Excellent
10.0
Pros: Clean and fancy facility, excellent location , beautiful views from T16 , Customer service excellent .
Excellent
10.0
Pros: Best hotel gym I've ever been in!! Incredible views, rooms, and location. Top notch in every way!
Details
Reviews
Overall 8.8 Excellent
Based on 4,549 reviews
Location
9.6
Room
9.2
Service
9.1
Cleanliness
8.9
Comfort
8.7
Vibe
8.7
Wellness
8.6
Amenities
8.2
Pool
8.0
WiFi
7.7
Breakfast
6.1
Value
4.5
Location
9.6
Room
9.4
Service
9.0
Wellness
8.9
Comfort
8.8
Value
4.1
Location
9.7
Service
9.5
Room
8.9
Comfort
8.8
Wellness
8.4
Pool
8.1
Value
3.9
Service
9.2
Room
8.4
Location
9.6
Service
9.1
Room
9.0
Comfort
8.9
7.0 Good
Pros:
Cons: Slow service room was not equipped first day it took till second day to supply us water ice extras broke toe on bed stand
10.0 Excellent
Pros: We love the services and the amazing friendly staff thank you
Cons:
8.8 Excellent
Pros: Location location location
Cons: Staff are not very friendly
10.0 Excellent
Pros: Very tasty breakfast and an amazing bar on the roof. Beautiful room.
Cons:
9.3 Excellent
Pros: Great Location
Cons:
9.5 Excellent
Pros: The view is fantastic it is truly a special place
Cons: It is pricy
10.0 Excellent
Pros: Spa/Fitness Center is outstanding. Customer service is second to none. Staff are extremely pleasant.
Cons:
9.3 Excellent
Pros: Well kept, great location. Staff is superb!
Cons: Only complaint I have is the air conditioner. The thermostat was set to a lower temperature & it never got to that. I don’t believe the room got any cooler than 72. We like to use covers when we sleep & not sweat.
9.5 Excellent
Pros: Everything
Cons: Nothing
10.0 Excellent
Pros: Everything exceeded our expectations from the staff to the room. My 13year old daughter and I stayed one night. Only regret is that we couldn't stay longer. Highly recommend staying here and planning to return with the rest of the family.
Cons:
10.0 Excellent
Pros: Clean and fancy facility, excellent location , beautiful views from T16 , Customer service excellent .
Cons: None
10.0 Excellent
Pros: Best hotel gym I've ever been in!! Incredible views, rooms, and location. Top notch in every way!
Cons:
Soaring 92 stories above the Loop and North Michigan Avenue (hotel goes up to the 28th floor only),Trump International Hotel & Tower
Hyatt Regency Chicago is located in the heart of downtown, just steps away from the Magnificent Mile and close to many of the city’s premier businesses, the theatre district, acclaimed shopping and famous attractions. Our guest rooms feature all the comforts of home including a wireless Internet environment. Featuring five restaurants and lounges and amenities such as a 24-hour complimentary fitness center and updated networking spaces.
Overall 8.7 Excellent
Based on 10,676 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10.0
Pros: Loved the Big Bar and Stetson’s Restaurant!! So close to everything and the beds were so comfortable!! An easy walk to everything-such a beautiful location!
Excellent
9.0
Pros: Great customer service by front desk staff. Good gym
Excellent
8.0
Pros: Location was
Excellent
10.0
Pros: Definitely the location. Located within walking desistance of almost everything. Lots of spaces to sit and have drinks and talk. Gym was nice for a hotel. Staff was very professional and accommodating.
Excellent
10.0
Pros: Extremely clean, staff was wonderful, food and drink choice were amazing, it was overall just a great experience.
Good
7.0
Pros: Location was good.
Excellent
10.0
Pros: Great location
Okay
5.0
Pros: The air conditioner was really loud and the room was uncomfortable
Excellent
10.0
Pros: The staff was extremely helpful. Having dining options in one place was great.
Excellent
10.0
Pros: The hotel is huge, the largest hotel in Chicago and the largest hyatt in the world. Yet a lot of staff on site every day. So many people are employed that it doesnt feel so huge. I stayd for 9 days. I was jetlagged for days and wonderng the corridors and Floors up and down all the time, Everybody was always chatty and bubbly and helpful. Like you would expect when staying with Friends.
Excellent
10.0
Pros: Location is great
Excellent
10.0
Pros: Location
Details
Reviews
Overall 8.7 Excellent
Based on 10,676 reviews
Location
9.4
Service
8.6
Food
7.5
Room
7.3
WiFi
7.2
Breakfast
7.2
Cleanliness
6.6
Comfort
6.2
Value
4.7
Location
9.6
Service
8.2
Breakfast
7.4
Room
7.0
Cleanliness
6.7
Comfort
6.1
Value
4.9
Location
9.3
Service
8.6
Breakfast
7.2
Room
7.0
Cleanliness
6.8
Vibe
6.5
Comfort
5.9
Value
4.7
Location
9.4
Service
8.8
Food
7.0
Breakfast
6.9
Cleanliness
6.7
Vibe
6.2
Comfort
5.8
Room
5.8
Value
4.5
Location
9.2
Service
8.6
Breakfast
6.7
Amenities
6.7
Room
6.6
Vibe
6.3
Comfort
5.9
Value
4.8
10.0 Excellent
Pros: Loved the Big Bar and Stetson’s Restaurant!! So close to everything and the beds were so comfortable!! An easy walk to everything-such a beautiful location!
Cons: Does not apply
9.0 Excellent
Pros: Great customer service by front desk staff. Good gym
Cons:
8.0 Excellent
Pros: Location was
Cons: No fridge in room.
10.0 Excellent
Pros: Definitely the location. Located within walking desistance of almost everything. Lots of spaces to sit and have drinks and talk. Gym was nice for a hotel. Staff was very professional and accommodating.
Cons:
10.0 Excellent
Pros: Extremely clean, staff was wonderful, food and drink choice were amazing, it was overall just a great experience.
Cons: Not one thing
7.0 Good
Pros: Location was good.
Cons:
10.0 Excellent
Pros: Great location
Cons:
5.0 Okay
Pros: The air conditioner was really loud and the room was uncomfortable
Cons:
10.0 Excellent
Pros: The staff was extremely helpful. Having dining options in one place was great.
Cons: The bell men weren’t very helpful when we arrived at the hotel. Didn’t help us out of the car with our luggage my Dad is older and could have used the assistance.
10.0 Excellent
Pros: The hotel is huge, the largest hotel in Chicago and the largest hyatt in the world. Yet a lot of staff on site every day. So many people are employed that it doesnt feel so huge. I stayd for 9 days. I was jetlagged for days and wonderng the corridors and Floors up and down all the time, Everybody was always chatty and bubbly and helpful. Like you would expect when staying with Friends.
Cons:
10.0 Excellent
Pros: Location is great
Cons: Location is great! Love the Big Bar and common space areas!
10.0 Excellent
Pros: Location
Cons:
Hyatt Regency Chicago is located in the heart of downtown, just steps away from the Magnificent Mile and close to many of the city’s premier businesses, the theatre district, acclaimed shopping and famous attractions. Our guest rooms feature all the comforts of home including a wireless Internet environment. Featuring five restaurants and lounges and amenities such as a 24-hour complimentary fitness center and updated networking spaces.
Swissôtel Chicago is located where the Chicago River meets the Lakefront. Designed by noted Chicago architect Harry Weese, Swissôtel Chicago's famous triangular structure offers the most spectacular views of Grant Park and Lake Michigan. Lobby renovation completed in 2012.
Overall 8.7 Excellent
Based on 4,415 reviews
All reviews
- All reviews
- Business
- Couples
- Families
- Solo
Good
6.0
Pros: The location
Excellent
10.0
Pros: It's location is superb, downtownbu separated on a promitary over Lake Michigan. Staff are exceedly kind and well trained
Good
7.0
Pros: Very clean and professional looking
Okay
5.5
Pros: View of Navy Pier and Chicago River was nice, but only if you paid extra. Clip.
Excellent
10.0
Pros: This a great hotel in a very convenient location. Just as a tip, CTA bus 6 will bring you up the hill to Wacker and Columbus.
Excellent
10.0
Pros: The Gym!
Excellent
9.3
Pros: The location was great everything was walking distance, gym was beautiful. Everything was clean. Staff treated us well despite being a younger crowd. Great stay
Excellent
10.0
Pros: The view from our room was absolutely amazing.
Excellent
10.0
Pros: Hotel location was great. It was very clean and staff were very courteous
Excellent
8.0
Pros: Location is excellent.
Mediocre
2.0
Pros: The view, the lake and the city were very nice from this hotel.
Excellent
9.5
Pros: What I liked about the property was the location, we had some good views at the city, river walk, lake, and Willis tower. It was very clean and beautiful
Details
Reviews
Overall 8.7 Excellent
Based on 4,415 reviews
Location
8.9
Service
8.1
Room
7.9
Cleanliness
7.3
Wellness
7.0
WiFi
6.3
Bar
6.1
Breakfast
5.0
Value
5.0
Location
8.9
Service
8.2
Room
7.6
Cleanliness
7.4
Wellness
7.1
Food
6.4
Amenities
6.2
Bar
5.6
WiFi
4.9
Value
4.6
Breakfast
4.3
Location
8.7
Room
8.2
Service
8.0
Cleanliness
7.0
Wellness
6.9
Bar
6.5
Amenities
6.5
Food
6.4
Value
5.6
Breakfast
5.3
WiFi
4.8
Location
8.4
Service
7.5
Room
7.4
Wellness
6.5
Breakfast
5.8
Comfort
5.8
Bar
5.7
WiFi
5.3
Pool
4.9
Value
4.9
Location
9.3
Service
8.5
Room
8.4
Cleanliness
7.1
Wellness
6.7
Bar
5.9
Value
5.0
Breakfast
5.0
WiFi
4.7
6.0 Good
Pros: The location
Cons: We had a terrible experience with the bell man. He would not let us take our own bag and said he would bring them to our room. But then they sat in the lobby unattended for over a half hour. And we were waiting on our bag to change for our next event.
10.0 Excellent
Pros: It's location is superb, downtownbu separated on a promitary over Lake Michigan. Staff are exceedly kind and well trained
Cons: Palm is nice but like many hotel restaurants, much more expensive than dining out
7.0 Good
Pros: Very clean and professional looking
Cons: I requested one bed, but was given two full-size beds. My partner and I had to sleep in separate beds because they were too small to share.
5.5 Okay
Pros: View of Navy Pier and Chicago River was nice, but only if you paid extra. Clip.
Cons: Rooms were available for early check-in, but only if you were willing to pay an extra $35 per night. If not willing to pay the extra cash, you had to wait in a twenty-deep line for nonexistent bellman. Lobby was a cluster...
10.0 Excellent
Pros: This a great hotel in a very convenient location. Just as a tip, CTA bus 6 will bring you up the hill to Wacker and Columbus.
Cons:
10.0 Excellent
Pros: The Gym!
Cons:
9.3 Excellent
Pros: The location was great everything was walking distance, gym was beautiful. Everything was clean. Staff treated us well despite being a younger crowd. Great stay
Cons: Got hit with 200 on hidden fees but still worth it
10.0 Excellent
Pros: The view from our room was absolutely amazing.
Cons:
10.0 Excellent
Pros: Hotel location was great. It was very clean and staff were very courteous
Cons:
8.0 Excellent
Pros: Location is excellent.
Cons: Air conditioning was nor working properly and kept noise. Service person arrived after two calls, after midnight. There were no appropriate discount or other compensation for this.
2.0 Mediocre
Pros: The view, the lake and the city were very nice from this hotel.
Cons: The room was dirty, they didn't change the sheets, they just made the bed. There was make up on the pillows and other random stains. The staff was not helpful at all just kept trying to pass me off to the next person.
9.5 Excellent
Pros: What I liked about the property was the location, we had some good views at the city, river walk, lake, and Willis tower. It was very clean and beautiful
Cons: The price
Swissôtel Chicago is located where the Chicago River meets the Lakefront. Designed by noted Chicago architect Harry Weese, Swissôtel Chicago's famous triangular structure offers the most spectacular views of Grant Park and Lake Michigan. Lobby renovation completed in 2012.
Welcome to the Hilton Chicago, Chicago’s best address for business or leisure, where a $50 million rejuvenation now provides you an environment where Cool meets Classic. The Hilton Chicago is located in the South Loop district of downtown Chicago, overlooking Grant Park, Lake Michigan, and within walking distance of State Street shopping, Financial District, Millennium Park, The Field Museum, Buckingham Fountain, Shedd Aquarium, Adler Planetarium and Soldier Field. The Hilton Chicago is also convenient to noted learning institutions such as University of Chicago, Columbia College, Roosevelt University and DePaul University. The Hilton Chicago provides easy access steps from its doors to local transportation by taxi, public bus or train which takes you directly to the numerous dining and shopping options, a multitude of surrounding corporate or association based offices, or a day out at Wrigley Field - Cubs, Cellular Field -White Sox and United Center - Bulls and Blackhawks. Business travelers from IBM, CNA Insurance, General Electric, Microsoft, Hewlett Packard, Accenture, Aramark, Siemens, Deloitte, Johnson and Johnson and many others enjoy the modern business conveniences of the Hilton Chicago. Those attending conventions/tradeshows will want to take advantage of the Hilton Chicago by being the second closest hotel to McCormick Place. The Hilton Chicago offers you 1541 stylishly designed accommodations, including 600 oversized rooms with two queen beds and two full bathrooms and our new Business Class Rooms with contemporary decor, complimentary WiFi, free access to fitness center and in-room refrigerator. You can also enjoy our Executive Towers Lounge with private floor access along with daily continental breakfast and evening bites and beverages. Other special features and amenities to take advantage of are the city’s largest hotel fitness center with indoor track and full-size pool with outdoor deck, our authentic Irish pub and eatery Kitty O’Shea's, 720 South Bar and Grill serving 3 meals per day, and our new popular grab-n-go SNAX serving on-premise baked goods, sandwiches, salads, pizza, gelatos and Starbuck’s Coffee. Our on-site 400 space parking garage is unique to most Chicago hotels. For those planning a meeting or convention, over 234,000 square feet or 70 rooms are available to you, including the world famous Grand Ballroom where Fortune 500 companies and World Leaders have met and dined for over 85 years.
Overall 8.5 Excellent
Based on 7,763 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
8.8
Pros: Our room was fantastic !! It had two queen beds and two bedrooms ! Just the right ratio for three women !! <:o) The hotel is beautiful and super well located... we did many things on foot ! Great location and beautiful place !!
Excellent
10.0
Pros: Excellent service, lovely hotel, great facilities, friendly staff.
Excellent
10.0
Pros: Beautiful lake view. Friendly staff. Super-clean room.
Excellent
10.0
Pros: A beautiful historic property. Great location for visiting the city.
Excellent
10.0
Pros: The staff was awesome room was immaculate
Okay
5.5
Excellent
10.0
Pros: The size was perfect!!
Good
7.0
Pros: The most was the location amazing !!!!!Baths I really liked it very clean.
Excellent
9.5
Pros: Everything
Excellent
9.0
Pros: Beautiful hotel
Excellent
8.3
Pros: Location
Excellent
10.0
Pros: The view- the rooms - their gift shop - the location to the lake - the location to the museums
Details
Reviews
Overall 8.5 Excellent
Based on 7,763 reviews
Location
8.9
Service
7.9
Pool
7.8
Breakfast
7.3
Room
7.1
Cleanliness
7.0
Comfort
5.9
WiFi
5.0
Value
4.1
Location
9.0
Wellness
8.1
Service
8.0
Breakfast
7.3
Pool
7.2
Room
7.2
Cleanliness
7.0
Value
3.9
WiFi
2.8
Location
9.0
Pool
8.1
Service
7.5
Room
6.5
Comfort
5.5
Value
4.0
WiFi
3.6
Location
8.8
Service
7.6
Food
6.7
Vibe
6.4
Comfort
6.0
Room
6.0
Value
4.1
Location
9.0
Service
8.0
Food
7.2
Vibe
6.9
Breakfast
6.4
Room
6.4
Comfort
6.2
Value
3.8
8.8 Excellent
Pros: Our room was fantastic !! It had two queen beds and two bedrooms ! Just the right ratio for three women !! <:o) The hotel is beautiful and super well located... we did many things on foot ! Great location and beautiful place !!
Cons: Service was great at check-in and there is no charge for bags on the locker when you arrive but as soon as you pay the bill the treatment changes... they immediately become much less inclined to help you with questions or luggage and a they charge 3 dollars per piece (even a small backpack) if you want to use the locker after you check-out... It was a bitter surprise given the total bill that was not that cheap.... a little curtesy would not have hurt.
10.0 Excellent
Pros: Excellent service, lovely hotel, great facilities, friendly staff.
Cons:
10.0 Excellent
Pros: Beautiful lake view. Friendly staff. Super-clean room.
Cons:
10.0 Excellent
Pros: A beautiful historic property. Great location for visiting the city.
Cons:
10.0 Excellent
Pros: The staff was awesome room was immaculate
Cons: Everything was as advertised
5.5 Okay
Pros:
Cons: We booked a room for 4 people (two adults and 2 children) , the beds were too small to accommodate us comfortablely and shouldn’t have been advertised as suitable for a family. I didn’t like having to pay extra to use the gym or leave our luggage. The rate was expensive enough without adding extras.
10.0 Excellent
Pros: The size was perfect!!
Cons: The view was a brick wall and that's all I can say about that.
7.0 Good
Pros: The most was the location amazing !!!!!Baths I really liked it very clean.
Cons: The Staff was not so kind
9.5 Excellent
Pros: Everything
Cons: Nothing
9.0 Excellent
Pros: Beautiful hotel
Cons: The $75 per day parking was a surprise added cost.
8.3 Excellent
Pros: Location
Cons: Nothing
10.0 Excellent
Pros: The view- the rooms - their gift shop - the location to the lake - the location to the museums
Cons:
Welcome to the Hilton Chicago, Chicago’s best address for business or leisure, where a $50 million rejuvenation now provides you an environment where Cool meets Classic. The Hilton Chicago is located in the South Loop district of downtown Chicago, overlooking Grant Park, Lake Michigan, and within walking distance of State Street shopping, Financial District, Millennium Park, The Field Museum, Buckingham Fountain, Shedd Aquarium, Adler Planetarium and Soldier Field. The Hilton Chicago is also convenient to noted learning institutions such as University of Chicago, Columbia College, Roosevelt University and DePaul University. The Hilton Chicago provides easy access steps from its doors to local transportation by taxi, public bus or train which takes you directly to the numerous dining and shopping options, a multitude of surrounding corporate or association based offices, or a day out at Wrigley Field - Cubs, Cellular Field -White Sox and United Center - Bulls and Blackhawks. Business travelers from IBM, CNA Insurance, General Electric, Microsoft, Hewlett Packard, Accenture, Aramark, Siemens, Deloitte, Johnson and Johnson and many others enjoy the modern business conveniences of the Hilton Chicago. Those attending conventions/tradeshows will want to take advantage of the Hilton Chicago by being the second closest hotel to McCormick Place. The Hilton Chicago offers you 1541 stylishly designed accommodations, including 600 oversized rooms with two queen beds and two full bathrooms and our new Business Class Rooms with contemporary decor, complimentary WiFi, free access to fitness center and in-room refrigerator. You can also enjoy our Executive Towers Lounge with private floor access along with daily continental breakfast and evening bites and beverages. Other special features and amenities to take advantage of are the city’s largest hotel fitness center with indoor track and full-size pool with outdoor deck, our authentic Irish pub and eatery Kitty O’Shea's, 720 South Bar and Grill serving 3 meals per day, and our new popular grab-n-go SNAX serving on-premise baked goods, sandwiches, salads, pizza, gelatos and Starbuck’s Coffee. Our on-site 400 space parking garage is unique to most Chicago hotels. For those planning a meeting or convention, over 234,000 square feet or 70 rooms are available to you, including the world famous Grand Ballroom where Fortune 500 companies and World Leaders have met and dined for over 85 years.
Freehand Chicago is centrally located in Chicago, a 3-minute walk from Chinese Consulate and 5 minutes by foot from Holy Name Cathedral. Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Overall 8.5 Excellent
Based on 5,849 reviews
All reviews
- All reviews
- Solo
- Couples
- Families
- Business
Mediocre
3.8
Pros: Location
Good
7.0
Pros: location, funky vibe
Excellent
10.0
Pros: I stay here pretty frequently in the hostel and have a few times in the private rooms as well. I like that the hostel is only 4 beds to a bathroom and I can always choose a "female only" option. I mostly use the hostel for the convenient location, but it has a great vibe and would seems like a fun place to stay for longer stretches. Rooms and bathrooms are clean and comfy. The bunks have privacy curtains, personal lamps, and personal outlets. The hotel rooms are also nice and usually well priced for that part of the city.
Excellent
8.3
Pros: Good location for our visit, room clean, staff friendly and helpful. Very unique experience
Excellent
10.0
Pros: This is a place if you like going out - they have a bar and are centrally located. Facilities are great, very clean and new.
Okay
5.5
Pros: The location was really good
Excellent
9.3
Pros: Location is great, common areas are beautiful and really unique, kitchen is well equipped and staff is really friendly
Excellent
10.0
Pros: Great location, great shared dorms
Excellent
10.0
Pros: I loved this place. Great location, good price and excellent service.
Excellent
8.3
Pros: The bunkbed system and the bar and coffee house at the lobby and minimalism of room.
Excellent
10.0
Good
6.0
Pros: The location near Michigan Ave and Rush St. was great.
Details
Reviews
Overall 8.5 Excellent
Based on 5,849 reviews
Location
9.7
Bar
8.9
WiFi
8.6
Service
8.2
Value
7.9
Room
6.4
Breakfast
5.3
Comfort
4.5
Location
9.6
Bar
8.7
Service
8.3
Room
7.3
Comfort
5.7
Breakfast
4.0
Location
9.9
Bar
8.9
Vibe
8.7
Service
7.9
Breakfast
5.2
Room
3.9
Comfort
2.9
Location
9.8
Service
8.4
Value
8.1
Breakfast
5.6
Room
5.0
Comfort
4.5
Location
9.8
Bar
9.1
Service
8.1
Breakfast
5.3
Room
5.1
Comfort
3.7
3.8 Mediocre
Pros: Location
Cons: The room is not clean. The bed was not finished after one night living. The elevator is slow and the breakfast is too few and no enough seats for hush hour.
7.0 Good
Pros: location, funky vibe
Cons: very small room (although nicely appointed!) and view of the fire shaft! Though artsy hanging trapeze woman helped make the view more amusing
10.0 Excellent
Pros: I stay here pretty frequently in the hostel and have a few times in the private rooms as well. I like that the hostel is only 4 beds to a bathroom and I can always choose a "female only" option. I mostly use the hostel for the convenient location, but it has a great vibe and would seems like a fun place to stay for longer stretches. Rooms and bathrooms are clean and comfy. The bunks have privacy curtains, personal lamps, and personal outlets. The hotel rooms are also nice and usually well priced for that part of the city.
Cons: None
8.3 Excellent
Pros: Good location for our visit, room clean, staff friendly and helpful. Very unique experience
Cons: Room was small and bed was low to floor which was a little difficult for seniors like us, but manageable
10.0 Excellent
Pros: This is a place if you like going out - they have a bar and are centrally located. Facilities are great, very clean and new.
Cons: I prefer better hostels that are like”home” with big common areas to have a chat with other guests during breakfast time. This one is more for going out, but this is just about preferences.
5.5 Okay
Pros: The location was really good
Cons: The room was too small , the pics were decieving , they did not reflect the the true scenario
9.3 Excellent
Pros: Location is great, common areas are beautiful and really unique, kitchen is well equipped and staff is really friendly
Cons: Shared rooms are reeeeally small. It’s not as obvious on the picture as in person but there really isn’t much space
10.0 Excellent
Pros: Great location, great shared dorms
Cons: The breakfast was lacking and very crowded
10.0 Excellent
Pros: I loved this place. Great location, good price and excellent service.
Cons:
8.3 Excellent
Pros: The bunkbed system and the bar and coffee house at the lobby and minimalism of room.
Cons: The elevator and no soap in bathroom.
10.0 Excellent
Pros:
Cons: Great hostel
6.0 Good
Pros: The location near Michigan Ave and Rush St. was great.
Cons: Considering the fact that the Hyatt was one of the hotels that we could have supposedly gotten, the Freehand was definitely not in that class. The location was good, the hotel was clean but the rooms were very small, didn't even have a chair to sit on.
Freehand Chicago is centrally located in Chicago, a 3-minute walk from Chinese Consulate and 5 minutes by foot from Holy Name Cathedral. Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Chicagos luxury boutique hotel, The Godfrey Hotel Chicago located in the downtown River North neighborhood, a few blocks from Michigan Avenue. With 221 abundantly sized guest rooms and suites and sophisticated amenities including a boutique spa, fitness center, a 4th floor retractable roof-scape lounge and meeting space. The high touch guest service experience is intuitively designed to ensure that you Discover Your element.
Overall 8.4 Excellent
Based on 3,174 reviews
All reviews
- All reviews
- Couples
- Families
- Business
Excellent
8.0
Pros: Location. Room very clean. Front desk staff very helpful.
Excellent
9.0
Okay
5.0
Pros: The location
Poor
1.0
Pros: location
Good
7.0
Pros: We loved the location, easy walking to most downtown locations. Uber and Lyft were also easy to access from this location. Our room was nice and clean. Overall we were pleased.
Excellent
10.0
Pros: Roof Top and Nice Large Double Sink Vanity, the refrigerator in room was a nice bonus for our leftovers. Very comfortable bedding and plenty of pillows.
Excellent
10.0
Pros: Super comfy bed, nice sheets, awesome view, spacious room. Easy access to the high points in the city.
Good
6.3
Pros: The room was large and the beds were comfortable. The bathroom was clean.
Okay
5.5
Mediocre
3.0
Pros: The only thing I like about this hotel stay was the location. I wasnt that far from the Chicago theater where I was going to an event.
Excellent
9.5
Pros: I really enjoyed the comfy beds. They give a great night sleep!
Excellent
10.0
Pros: Staff were excellent. Room was lovely, clean and spacious. Bed was super comfy. Keurig was convenient to have.
Details
Reviews
Overall 8.4 Excellent
Based on 3,174 reviews
Location
9.2
Bar
8.0
Room
8.0
Service
7.4
Breakfast
6.8
Comfort
6.3
WiFi
6.1
Wellness
5.4
Value
5.2
Location
9.4
Room
7.5
Service
7.4
Amenities
6.4
Comfort
6.1
Location
9.0
Room
7.9
Cleanliness
7.7
Service
7.2
Bar
6.9
Amenities
6.2
Room
7.0
Service
7.0
8.0 Excellent
Pros: Location. Room very clean. Front desk staff very helpful.
Cons: Lots of partygoers to 4th floor bar. One night, large crowd hanging around in lobby and in front of building. Made it a little uncomfortable coming into hotel.
9.0 Excellent
Pros:
Cons: The club atmosphere was unexpected. Thank goodness we had our noise machine to drown out the sound of the music that came into our room.
5.0 Okay
Pros: The location
Cons: Did not have correct room type(that I booked) and elevator was out of service
1.0 Poor
Pros: location
Cons: Rude staff! Booked deluxe king, was given a double bed room and all that the staff could say was - Sorry we are over sold! Water is charged for extra Room phone did not work Was charged taxes again on card, although it was paid Disappointing experien
7.0 Good
Pros: We loved the location, easy walking to most downtown locations. Uber and Lyft were also easy to access from this location. Our room was nice and clean. Overall we were pleased.
Cons: I'd read some reviews about this hotel and got nervous about the noise from the rooftop bar. I asked for a quiet room at check-in and was told I'd be upgraded. Despite this, if you need quiet to sleep before 2 a.m., this is not the hotel for you.
10.0 Excellent
Pros: Roof Top and Nice Large Double Sink Vanity, the refrigerator in room was a nice bonus for our leftovers. Very comfortable bedding and plenty of pillows.
Cons: The in room coffee was not good and not having a coffee shop nearby. Needed extra time to check out, only allowed 30 minutes after check out. Most hotels will extend 1 hour. This was a Monday morning, so check in was light.
10.0 Excellent
Pros: Super comfy bed, nice sheets, awesome view, spacious room. Easy access to the high points in the city.
Cons: Elevators were very slow
6.3 Good
Pros: The room was large and the beds were comfortable. The bathroom was clean.
Cons: The noise from the roof top bar kept us up all night. The elevator for the bar was broken for two days making the wait for our elevator very long. We were on the forth floor and could hear the people standing in line for the bar. Because the elevator was broken we had to walk our luggage upstairs three floors ( six flights of stairs ).
5.5 Okay
Pros:
Cons: Signed up to check in early, room was not available got stuck with 2 queen beds?!? The bathroom flooded while I was in the shower. Maintenance man was really helpful and super nice.
3.0 Mediocre
Pros: The only thing I like about this hotel stay was the location. I wasnt that far from the Chicago theater where I was going to an event.
Cons: Overall I didnt like this hotel. We were put in a handicap room and was lied to about the way they assign rooms not knowing that I work for a hotel myself. When i corrected the response by letting them know the protocol they got quiet
9.5 Excellent
Pros: I really enjoyed the comfy beds. They give a great night sleep!
Cons: It is a great hotel, but the rooms can be a bit too cold even when adjusting the temperature.
10.0 Excellent
Pros: Staff were excellent. Room was lovely, clean and spacious. Bed was super comfy. Keurig was convenient to have.
Cons: I could not for the life of me figure out how to get the lamps by the side of the bed to turn on. There was a switch on the wall, but no matter how many times I pressed it, no light. Lamps were plugged in. Finally I shook the lamp and it turned on...
Chicagos luxury boutique hotel, The Godfrey Hotel Chicago located in the downtown River North neighborhood, a few blocks from Michigan Avenue. With 221 abundantly sized guest rooms and suites and sophisticated amenities including a boutique spa, fitness center, a 4th floor retractable roof-scape lounge and meeting space. The high touch guest service experience is intuitively designed to ensure that you Discover Your element.
The Palmer House Hilton - The Chicago Hotel The World Knows Best Welcome to The Palmer House: a Hilton Hotel - an iconic, world-class downtown Chicago hotel and gateway to Chicago's rejuvenated Loop scene. A modern Chicago grand hotel, the Palmer House is a lively destination within walking distance of the best attractions the city of Chicago has to offer like Millennium Park, Grant Park, Lake Michigan, the Art Institute of Chicago, the theater district, and the Magnificent Mile. Representing a locale close to the best of the city's offerings, shopping on the famed State Street and Jeweler's Row on Wabash Avenue. The Palmer House Hilton Destination: Jay Pritzker Pavilion at Millennium Park, The School of the Art Institute of Chicago, Macy's on State Street, Shopping on the "Mag Mile", Sears Tower, Bank of America Theatre, Chicago Theatre, Oriental Theatre, Goodman Theatre, Chicago Symphony Orchestra, Lyric Opera, Chicago Architecture Foundation, Shedd Aquarium, Field Museum, Adler Planetarium, Spertus Institute of Jewish Studies, Navy Pier, John Hancock Observatory, McCormick Place Convention Center, Chicago Water Tower. The Palmer House Hilton Hotel Location: Museum of Science and Industry, Lincoln Park Zoo, Peggy Notebaert Nature Museum, Brookfield Zoo, Chicago Botanic Garden. The Palmer House Hilton hotel is also a short train or bus ride from U.S. Cellular Field, home of the Chicago White Sox, Wrigley Field, home of the Chicago Cubs, Soldier Field, home of the Chicago Bears, and the United Center, home of the Chicago Bulls and Chicago Blackhawks. As the longest continuously operating hotel in North America, The Palmer House Hilton hotel in Chicago, Illinois has been the destination of choice for every U.S. president since Ulysses S. Grant, world leaders and dignitaries, celebrities, and Chicago's movers-and-shakers. Catering to on-the-go visitors who expect the finest in dining, entertainment and services, the Palmer House is a luxury Chicago hotel that transcends generations with a modern twist on its rich traditions. The Palmer House Hilton Hotel Luxury: Lavishly renovated guest rooms and suites, Upscale furnishings and lush hospitality suites for events, Lockwood, a critically acclaimed "Luxe-dining" restaurant rooted in French and Italian traditions, offering an upscale dining experience as well as business breakfast and lunch seven days a week, Experience Potter's Lounge, a place for legendary cocktailing in the Loop to meet for sophisticated, but relaxed, conversation over drinks, A new Lobby Bar for cocktails and light fare before dinner or the theatre, Walk to State Street retail shopping, Health Club by Precor (usage fee) and a complimentary indoor pool & whirlpool, A highly-trained, award-winning Event and Service Teams for meetings and events, New retail stores on the street level, New on-site Valet Parking, Executive Level that offers virtually "a hotel within a hotel" with a long list of special amenities suited for that busy executive, A self-contained 7th floor conference rooms include thirty-eight function rooms which can accommodate virtually every business need. The Palmer House Hilton Hospitality From the famous Empire Room to the prestigious Grand and State ballrooms, the Palmer House caters to the city's finest social events and meetings. The guest rooms and suites match the hotel's French Baroque styling with metropolitan flair. An architectural wonder in the heart of Chicago, the Palmer House is a sophisticated urban destination that meets the needs of the modern traveler, meetings attendees and Chicagoans alike. With the exceptional service you require and Chicago's most popular Chicago attractions just outside your door, the Palmer House hotel is ready to welcome and host you. Travel should take you places.
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Overall 8.3 Excellent
Based on 10,298 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
9.3
Pros: The room is comfortable. Just wish there was a coffee maker. The lobby is beautiful, with great stores, restaurants underneath. And there is a nice workout facility!
Okay
5.8
Okay
4.5
Good
6.3
Pros: Loved the breakfast, loved the Gym,
Good
7.5
Pros: Perfect location in the city center close to the millennium park. Perfect to visit Chicago end do some shopping. The lobby is fantastic with a lot o place to sit and use internet for free.
Excellent
10.0
Excellent
10.0
Pros: Convenient location. Beautiful lobby area.
Mediocre
2.0
Pros: The lobby
Excellent
8.8
Pros: A great location! You have so much around you! Easy to get to Grant Park
Good
7.0
Pros: The bath was amazing!
Good
7.0
Pros: Location great for the theaters. Concierge exceptional.
Excellent
8.8
Pros: I love the Hotel Room
_S-image.jpg?width=330&height=170&xhint=1494&yhint=1216&crop=true)
Details
Reviews
Overall 8.3 Excellent
Based on 10,298 reviews
Location
9.4
Vibe
8.2
Amenities
7.9
Beach
7.5
Bar
7.2
Service
7.2
Breakfast
7.0
Value
5.1
Cleanliness
5.1
Room
4.9
WiFi
4.9
Comfort
4.0
Pool
1.4
Location
9.3
Service
7.3
Breakfast
6.7
Bar
6.7
Value
5.0
Room
5.0
Cleanliness
4.8
Comfort
4.7
WiFi
3.8
Pool
1.3
Location
9.6
Vibe
8.1
Breakfast
8.0
Amenities
7.9
Service
6.6
Cleanliness
5.7
Value
4.9
Room
4.5
Comfort
3.4
WiFi
2.9
Location
9.4
Vibe
7.8
Service
6.6
Cleanliness
5.3
Value
5.2
Room
3.6
Comfort
3.4
WiFi
3.4
Location
9.4
Vibe
7.5
Service
7.0
Comfort
3.1
Room
2.9
9.3 Excellent
Pros: The room is comfortable. Just wish there was a coffee maker. The lobby is beautiful, with great stores, restaurants underneath. And there is a nice workout facility!
Cons:
5.8 Okay
Pros:
Cons: Small room and the ac barely worked
4.5 Okay
Pros:
Cons: Room too small for the money
6.3 Good
Pros: Loved the breakfast, loved the Gym,
Cons: the rooms are old.
7.5 Good
Pros: Perfect location in the city center close to the millennium park. Perfect to visit Chicago end do some shopping. The lobby is fantastic with a lot o place to sit and use internet for free.
Cons: The were many imperfections in the room: wall paper ruined in one of the toilet, some drawers broken and unusable. The empty fridge was not working. Personally the price for the breakfast was too high.
10.0 Excellent
Pros:
Cons: Your site said the hotel has a pool. It does not. The pool is under construction and will not be done for months.
10.0 Excellent
Pros: Convenient location. Beautiful lobby area.
Cons: Bell desk staff was friendly but didn't give the best advice. Our tablet didn't work even after we reported the problem. The Starbucks in the building didn't do mobile orders.
2.0 Mediocre
Pros: The lobby
Cons: The 45 minute wait to check in. The musty room. The difficulty just to valet. It should never be this difficult to stay at a Hilton property and will never stay here again.
8.8 Excellent
Pros: A great location! You have so much around you! Easy to get to Grant Park
Cons: Bathroom was tiny, not many great views
7.0 Good
Pros: The bath was amazing!
Cons: The pool wasn’t open, the price was high for the room.
7.0 Good
Pros: Location great for the theaters. Concierge exceptional.
Cons: $82 dollars a night for parking is outrageous. It sat in the lot for 3 days for 250 dollars. Opportunistic pilferage.
8.8 Excellent
Pros: I love the Hotel Room
Cons: The price on the Hotel was to high.....
The Palmer House Hilton - The Chicago Hotel The World Knows Best Welcome to The Palmer House: a Hilton Hotel - an iconic, world-class downtown Chicago hotel and gateway to Chicago's rejuvenated Loop scene. A modern Chicago grand hotel, the Palmer House is a lively destination within walking distance of the best attractions the city of Chicago has to offer like Millennium Park, Grant Park, Lake Michigan, the Art Institute of Chicago, the theater district, and the Magnificent Mile. Representing a locale close to the best of the city's offerings, shopping on the famed State Street and Jeweler's Row on Wabash Avenue. The Palmer House Hilton Destination: Jay Pritzker Pavilion at Millennium Park, The School of the Art Institute of Chicago, Macy's on State Street, Shopping on the "Mag Mile", Sears Tower, Bank of America Theatre, Chicago Theatre, Oriental Theatre, Goodman Theatre, Chicago Symphony Orchestra, Lyric Opera, Chicago Architecture Foundation, Shedd Aquarium, Field Museum, Adler Planetarium, Spertus Institute of Jewish Studies, Navy Pier, John Hancock Observatory, McCormick Place Convention Center, Chicago Water Tower. The Palmer House Hilton Hotel Location: Museum of Science and Industry, Lincoln Park Zoo, Peggy Notebaert Nature Museum, Brookfield Zoo, Chicago Botanic Garden. The Palmer House Hilton hotel is also a short train or bus ride from U.S. Cellular Field, home of the Chicago White Sox, Wrigley Field, home of the Chicago Cubs, Soldier Field, home of the Chicago Bears, and the United Center, home of the Chicago Bulls and Chicago Blackhawks. As the longest continuously operating hotel in North America, The Palmer House Hilton hotel in Chicago, Illinois has been the destination of choice for every U.S. president since Ulysses S. Grant, world leaders and dignitaries, celebrities, and Chicago's movers-and-shakers. Catering to on-the-go visitors who expect the finest in dining, entertainment and services, the Palmer House is a luxury Chicago hotel that transcends generations with a modern twist on its rich traditions. The Palmer House Hilton Hotel Luxury: Lavishly renovated guest rooms and suites, Upscale furnishings and lush hospitality suites for events, Lockwood, a critically acclaimed "Luxe-dining" restaurant rooted in French and Italian traditions, offering an upscale dining experience as well as business breakfast and lunch seven days a week, Experience Potter's Lounge, a place for legendary cocktailing in the Loop to meet for sophisticated, but relaxed, conversation over drinks, A new Lobby Bar for cocktails and light fare before dinner or the theatre, Walk to State Street retail shopping, Health Club by Precor (usage fee) and a complimentary indoor pool & whirlpool, A highly-trained, award-winning Event and Service Teams for meetings and events, New retail stores on the street level, New on-site Valet Parking, Executive Level that offers virtually "a hotel within a hotel" with a long list of special amenities suited for that busy executive, A self-contained 7th floor conference rooms include thirty-eight function rooms which can accommodate virtually every business need. The Palmer House Hilton Hospitality From the famous Empire Room to the prestigious Grand and State ballrooms, the Palmer House caters to the city's finest social events and meetings. The guest rooms and suites match the hotel's French Baroque styling with metropolitan flair. An architectural wonder in the heart of Chicago, the Palmer House is a sophisticated urban destination that meets the needs of the modern traveler, meetings attendees and Chicagoans alike. With the exceptional service you require and Chicago's most popular Chicago attractions just outside your door, the Palmer House hotel is ready to welcome and host you. Travel should take you places.
Steal the scene and experience the Gold Coast of Chicago like never before. Recently redesigned and perfectly located, W Chicago - Lakeshore offers unlimited access to the very best of the city. You'll find everything you need to work and play in style here - from sleek rooms and suites with W Signature Beds and waterfront views to 14,000 square feet of venue space for amplified meetings and social gatherings. Break a sweat at FIT, which features all of the latest workout equipment. Make a splash at WET®, our heated indoor pool. And spoil yourself with a massage and a brownie at Bliss® Spa. CURRENT, our hotel restaurant, serves inspired American cuisine with a seasonal focus; the Living Room is the place to see and be seen on the Gold Coast. If you're hosting an event, we offer an array of spaces guaranteed to inspire - from intimate meeting rooms to the stunning 33rd-floor Altitude, overlooking the shores of Lake Michigan. Whatever brings you here, W Chicago - Lakeshore is ready to help you keep it fun.
Overall 8.3 Excellent
Based on 3,563 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
8.0
Pros: Did not eat breakfast
Excellent
10.0
Pros: The massage at Bliss Spa was fantastic.
Excellent
9.3
Pros: Maria at front desk did everything she could for the inconvenience we had with the room situation. She made our stay great so we had no complaints after that. The lobby is beautiful and had a dj Sat night for a club feel.
Excellent
8.3
Pros: Good view, good bed , big bathroom. Nice pool as well
Good
6.0
Pros: Location
Excellent
10.0
Pros: Decent price
Good
7.0
Pros: Located right on Lake Michigan with amazing views! Staff awesome! Rooms clean and comfortable.
Excellent
8.0
Pros: Hands down, the best view of Lake Michigan in the whole of Chicago. Breakfast was really good, best sausages I've had, super fresh OJ's. Spacious and comfy room!
Okay
5.0
Pros: Location
Good
6.8
Pros: Our bed was uncomfortable, not sure it worth it for the money , staff was excellent!
Excellent
10.0
Pros: W Hotel exceeded all my expectations, from the valet parking to the lobby personal. Everyone was super friendly always with a great smile. The view from my room was amazing, we had the pleasure of viewing Lake Michigan. I definitely recommend this hotel, and for sure I would be coming back to this hotel.
Excellent
10.0
Pros: Brand new very clean. Great location
Details
Reviews
Overall 8.3 Excellent
Based on 3,563 reviews
Location
9.1
Service
7.2
Room
7.1
Amenities
6.2
Cleanliness
5.8
Breakfast
5.4
Comfort
5.2
Food
5.1
WiFi
4.8
Value
4.2
Location
9.3
Service
7.1
Room
6.5
Cleanliness
6.0
Breakfast
5.8
Comfort
5.5
Food
5.4
Value
4.5
WiFi
3.6
Location
9.2
Service
7.3
Room
6.7
Amenities
6.2
Food
5.3
Comfort
5.0
Value
4.2
WiFi
2.6
Location
8.8
Service
7.0
Room
6.9
Value
4.1
Location
8.9
Vibe
7.6
Service
7.2
Room
5.9
8.0 Excellent
Pros: Did not eat breakfast
Cons: I liked everything
10.0 Excellent
Pros: The massage at Bliss Spa was fantastic.
Cons: No coffee maker or refrigerator in the room. I am not sure if I actually received my Marriott reward points.
9.3 Excellent
Pros: Maria at front desk did everything she could for the inconvenience we had with the room situation. She made our stay great so we had no complaints after that. The lobby is beautiful and had a dj Sat night for a club feel.
Cons: Because we booked on booking we was not guaranteed the king room we requested. We had a room with double beds.
8.3 Excellent
Pros: Good view, good bed , big bathroom. Nice pool as well
Cons: Only valet parking, staff in the morning was not friendly. Small sleep area on the room. A bit over priced. Wifi not included
6.0 Good
Pros: Location
Cons: Rude Staff. Broken elevators.
10.0 Excellent
Pros: Decent price
Cons: Third party booking doesnt include certain amenities..such as parking vouchers, room views not honored or worded properly on website.
7.0 Good
Pros: Located right on Lake Michigan with amazing views! Staff awesome! Rooms clean and comfortable.
Cons: No coffee maker, fridge, or microwave in room. Although their was coffee Downstairs in lobby. Valet parking $64 a day. Drinks at bar were Ritz Carlton prices +.
8.0 Excellent
Pros: Hands down, the best view of Lake Michigan in the whole of Chicago. Breakfast was really good, best sausages I've had, super fresh OJ's. Spacious and comfy room!
Cons: The hot water takes a while to arrive.
5.0 Okay
Pros: Location
Cons: Refrigerator had a lock on it that you had to call to have unlocked to use? Weird. And grout in bathroom was painted black and was started to peel? For a downtown hotel not acceptable
6.8 Good
Pros: Our bed was uncomfortable, not sure it worth it for the money , staff was excellent!
Cons: Bed more on menu prices were outrageous
10.0 Excellent
Pros: W Hotel exceeded all my expectations, from the valet parking to the lobby personal. Everyone was super friendly always with a great smile. The view from my room was amazing, we had the pleasure of viewing Lake Michigan. I definitely recommend this hotel, and for sure I would be coming back to this hotel.
Cons:
10.0 Excellent
Pros: Brand new very clean. Great location
Cons: No
Steal the scene and experience the Gold Coast of Chicago like never before. Recently redesigned and perfectly located, W Chicago - Lakeshore offers unlimited access to the very best of the city. You'll find everything you need to work and play in style here - from sleek rooms and suites with W Signature Beds and waterfront views to 14,000 square feet of venue space for amplified meetings and social gatherings. Break a sweat at FIT, which features all of the latest workout equipment. Make a splash at WET®, our heated indoor pool. And spoil yourself with a massage and a brownie at Bliss® Spa. CURRENT, our hotel restaurant, serves inspired American cuisine with a seasonal focus; the Living Room is the place to see and be seen on the Gold Coast. If you're hosting an event, we offer an array of spaces guaranteed to inspire - from intimate meeting rooms to the stunning 33rd-floor Altitude, overlooking the shores of Lake Michigan. Whatever brings you here, W Chicago - Lakeshore is ready to help you keep it fun.
The Whitehall Hotel sits at the confluence of the city's civic and cultural life, allowing guests an upfront view of luxury, innovation and exploration. Exquisite dining, thrilling nightlife, phenomenal public transit, unforgettable neighborhoods, and an ineffable sense of history permeate the experience of staying at The Whitehall Hotel.
Overall 8.2 Excellent
Based on 4,920 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10.0
Pros: Staff were excellent, recognized us from 2 years ago. Great location, so convenient
Excellent
9.3
Pros: Very cozy hotel in the heart of Chicago. The staff are friendly and the rooms are comfortable. I especially liked the sheets and bedding.
Excellent
8.8
Pros: Great location. Very comfortable.
Excellent
10.0
Pros: Excellent location
Excellent
10.0
Pros: We love this hotel and we keep coming back.
Excellent
8.8
Pros: Great location for all the places we wanted to visit. Near the bus stops and train station. Room was good enough and served the purpose- comfy bed!
Excellent
9.3
Pros: Great location
Okay
5.0
Pros: Easy to get to Clean
Excellent
9.5
Pros: Bellman and front desk was fantastic. Loved the restaurant. Bathroom tub needs updating and torn chairs.
Good
7.5
Pros: Great location and friendly staff.
Good
6.3
Pros: Staff were very friendly & good location . Bed very comfortable.
Excellent
10.0
Pros: Located in Magnificent Mile, close to Starbucks, Macy’s, taxi station in front. Enterprise close by.
Details
Reviews
Overall 8.2 Excellent
Based on 4,920 reviews
Location
9.7
Service
8.9
Beach
8.5
Comfort
6.7
Cleanliness
6.4
WiFi
6.3
Room
6.0
Breakfast
5.4
Vibe
4.9
Wellness
4.5
Amenities
3.9
Location
9.8
Service
9.4
Comfort
6.2
Room
6.2
Cleanliness
6.0
Breakfast
5.7
Amenities
4.4
Vibe
3.7
Location
9.7
Service
8.7
Cleanliness
6.5
Food
6.4
Comfort
6.1
Room
5.5
Breakfast
5.3
Vibe
4.1
Amenities
3.2
Location
9.4
Service
9.1
Comfort
6.9
Cleanliness
6.8
Value
6.7
Room
6.0
Amenities
4.2
Vibe
4.0
Location
9.7
Service
9.2
Comfort
6.7
Room
5.7
10.0 Excellent
Pros: Staff were excellent, recognized us from 2 years ago. Great location, so convenient
Cons: Nothing
9.3 Excellent
Pros: Very cozy hotel in the heart of Chicago. The staff are friendly and the rooms are comfortable. I especially liked the sheets and bedding.
Cons:
8.8 Excellent
Pros: Great location. Very comfortable.
Cons:
10.0 Excellent
Pros: Excellent location
Cons: Nothing
10.0 Excellent
Pros: We love this hotel and we keep coming back.
Cons:
8.8 Excellent
Pros: Great location for all the places we wanted to visit. Near the bus stops and train station. Room was good enough and served the purpose- comfy bed!
Cons: It wasn’t as clean as it should have been.
9.3 Excellent
Pros: Great location
Cons: mattress was hard and the dressers did not have any drawers to store clothes
5.0 Okay
Pros: Easy to get to Clean
Cons: Hardest bed I have ever slept on. Back killer
9.5 Excellent
Pros: Bellman and front desk was fantastic. Loved the restaurant. Bathroom tub needs updating and torn chairs.
Cons:
7.5 Good
Pros: Great location and friendly staff.
Cons: Small and dark rooms.
6.3 Good
Pros: Staff were very friendly & good location . Bed very comfortable.
Cons: No tea or coffee facilities in room & had to go downstairs & pay over the top prices for a cup of coffee. Had breakfast once in hotel & couldn't eat it overcooked & dried out.
10.0 Excellent
Pros: Located in Magnificent Mile, close to Starbucks, Macy’s, taxi station in front. Enterprise close by.
Cons: Only two small elevators. Lousy internet access.
The Whitehall Hotel sits at the confluence of the city's civic and cultural life, allowing guests an upfront view of luxury, innovation and exploration. Exquisite dining, thrilling nightlife, phenomenal public transit, unforgettable neighborhoods, and an ineffable sense of history permeate the experience of staying at The Whitehall Hotel.
A stay at Warwick Allerton - Chicago places you in the heart of Chicago, steps from Michigan Avenue and Northwestern Memorial Hospital. Featured amenities include a 24-hour business center, express check-in, and express check-out.
Overall 8.0 Excellent
Based on 6,622 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
10.0
Pros: I was able to hop on the Blue line into the city and to your hotel. The hotel was near the tour attraction, river boat. I did not had a chance to shop, but lots of shopping to do.
Excellent
9.5
Pros: Great staff and location, I dont have anything bad to say about my stay here.
Okay
5.0
Pros: The location
Excellent
9.3
Pros: Excellent, central location on the Magnificent Mile. Very friendly, attentive staff. A nightstand on each side of the bed, sufficient electric and USB outlets, enough towel racks(!). The breakfast buffet, while a bit pricey, was very good and quite convenient.
Okay
5.8
Pros: Location
Excellent
10.0
Pros: Location is PERFECT. It's just within the magnificent mile. It's near bus stop. Lots of restaurants nearby. And thanks for the upgrade too! It was awesome.
Good
7.5
Pros: The breakfast is good (although pricey at 22$). The location is good - you can walk to the Loop and most major sights. There aren't loads of restaurants nearby but a few good pizza places. The hotel is nicely decorated.
Good
6.8
Pros: Guadalupe in the restaurant was very pleasant!
Excellent
8.8
Pros: The location was close to a lot of fun amenities in the downtown area. The staff and door men were extremely nice and helpful. They greeted each person who came through the door. The room was clean initially and the staff cleaned the room each day very well. Amazing experience.
Excellent
10.0
Pros: Very friendly staff. And such good services.
Okay
4.5
Pros: I liked that I was not in my tiny hotel room for very long on my long days for this work trip.
Excellent
10.0
Pros: The location was amazing and the staff was great.
Details
Reviews
Overall 8.0 Excellent
Based on 6,622 reviews
Location
9.5
Beach
8.0
Bar
7.0
Service
6.8
Cleanliness
6.4
Breakfast
5.9
Vibe
5.9
Room
5.8
Value
5.5
WiFi
5.0
Comfort
4.1
Amenities
3.7
Location
9.6
Bar
7.0
Service
6.6
Cleanliness
6.5
Food
6.2
Breakfast
6.2
Vibe
5.3
Room
5.0
Value
4.4
Amenities
4.2
WiFi
3.5
Comfort
3.4
Location
9.5
Service
7.1
Value
6.5
Cleanliness
6.4
Breakfast
6.2
Room
5.8
Vibe
5.3
Comfort
4.4
WiFi
3.6
Amenities
3.1
Location
9.6
Service
6.9
Room
6.3
Breakfast
6.2
Cleanliness
6.0
Vibe
5.8
Food
5.8
Value
5.1
Comfort
5.0
Amenities
4.2
WiFi
3.5
Location
9.5
Cleanliness
6.5
Room
5.6
Service
5.6
Vibe
5.2
Value
5.1
Breakfast
4.9
Comfort
4.3
Amenities
3.6
WiFi
3.6
10.0 Excellent
Pros: I was able to hop on the Blue line into the city and to your hotel. The hotel was near the tour attraction, river boat. I did not had a chance to shop, but lots of shopping to do.
Cons: There was a rattle in the room I couldn't figure out where. During the night I could hear the ambulance from the hospital near by.
9.5 Excellent
Pros: Great staff and location, I dont have anything bad to say about my stay here.
Cons:
5.0 Okay
Pros: The location
Cons: Room was not ready
9.3 Excellent
Pros: Excellent, central location on the Magnificent Mile. Very friendly, attentive staff. A nightstand on each side of the bed, sufficient electric and USB outlets, enough towel racks(!). The breakfast buffet, while a bit pricey, was very good and quite convenient.
Cons: While we heard no noise at all from other rooms, there were loud conversations in the hallway outside our room (near the elevators) every night and one morning. Most were other guests, but the one in the morning was housekeeping staff. A bit of weatherstripping around the room door would handle this nicely. Also, we had a leftover meal (lasagna) we needed to reheat and were told that there were no microwaves available due to liability issues around food poisoning and fire hazard. There was, however, a small refrigerator in the room, in a cabinet that was too small to safely hold a fridge. As a result, the cabinet was quite warm (120+ degrees, I'm sure). In the absence of a microwave, we put the foil lasagna container in the shallow drawer just above the fridge and left it there to heat. After a few hours, the lasagna was warmed through and still quite tasty. So, no microwave, but an unintentional warming oven. I have to believe that a microwave would be safer in the long run.
5.8 Okay
Pros: Location
Cons: The room was damaged and tired
10.0 Excellent
Pros: Location is PERFECT. It's just within the magnificent mile. It's near bus stop. Lots of restaurants nearby. And thanks for the upgrade too! It was awesome.
Cons: Maybe it's just the ambulance that passes by even though it's in the middle of the night because the hotel is near the hospital. Well it's fine. Can't control it. But can't complain anything about the hotel itself.
7.5 Good
Pros: The breakfast is good (although pricey at 22$). The location is good - you can walk to the Loop and most major sights. There aren't loads of restaurants nearby but a few good pizza places. The hotel is nicely decorated.
Cons: The 'petite classic' rooms are REALLY small! So it was quite difficult to move around with two people and our cases - better for one person really. We were on honeymoon and did let the staff know this - not that I'm expecting anything complementary but a 'congratulations' would have been nice. I found it really expensive for what it was and wish I'd stayed somewhere else for the money.
6.8 Good
Pros: Guadalupe in the restaurant was very pleasant!
Cons: 4 pm check in and the room wasn’t ready until 5:30 pm. The staff gave us strange stories about a German family occupying the room who needed to sleep.
8.8 Excellent
Pros: The location was close to a lot of fun amenities in the downtown area. The staff and door men were extremely nice and helpful. They greeted each person who came through the door. The room was clean initially and the staff cleaned the room each day very well. Amazing experience.
Cons: There was a lot of conflicting information and additional charges that was not laid out before hand. It was like $500.00 extra in charges and incidentals that I was unaware about. They wouldn't let me pay cash initially but upon checkout, I was able to pay cash. But the staff did work with me on this and everything was worked out eventually.
10.0 Excellent
Pros: Very friendly staff. And such good services.
Cons: Nothing
4.5 Okay
Pros: I liked that I was not in my tiny hotel room for very long on my long days for this work trip.
Cons: The fact that the maids threw away my gold necklace and a pair of diamond earrings. The fact that the staff was extremely inconvenienced to assist us in anyway which included not even telling us our room number upon check in but just rudely handing us a room key with no smile or warm welcome. The fact that they nearly kicked me out of the room when i requested a late check out. The fact that they blamed us for not reporting my lost necklace and diamond earrings sooner and refused to even provide a discount on our bill for this loss. It was a nice building but the staff was quite rude and unhelpful.
10.0 Excellent
Pros: The location was amazing and the staff was great.
Cons:
A stay at Warwick Allerton - Chicago places you in the heart of Chicago, steps from Michigan Avenue and Northwestern Memorial Hospital. Featured amenities include a 24-hour business center, express check-in, and express check-out.
Embrace the energy of the Windy City and explore the possibilities at W Chicago - City Center. Nestled within the downtown district, our hotel is housed in a historic Beaux Arts building; sophisticated Art Deco details combine seamlessly with a very modern sense of style to create an atmosphere that is nothing short of electric. Settle in and stay a while in sumptuous rooms and suites with vibrant design, contemporary technology and ultra-comfortable bedding. Start or end your day with Chicago-inspired dining at Midland Social Club, our modern restaurant, and grab a drink and survey the scene at MSC Bar. Break a sweat at FIT, or plan your next Chicago get-together in one of our striking venue spaces. Step outside and experience the city's iconic attractions - from the Loop to Wrigley Field, Millennium Park and the Art Institute of Chicago. Need anything while you're here? Just ask, and we'll make it happen with our Whatever/Whenever® service. You're invited - join us at W Chicago - City Center today.
Overall 8.0 Excellent
Based on 1,454 reviews
All reviews
- All reviews
- Couples
- Solo
- Families
Good
6.0
Pros: Location is perfect.
Okay
5.8
Pros: Location
Good
6.3
Pros: Location quite good, hotel lobby/bar has nice design and good atmosphere. Bedrooms spacious
Okay
5.0
Pros: The lobby had a nice bar.
Okay
5.0
Excellent
10.0
Pros: Everything was great, nice decor, amenities. Service was always fast and friendly.
Excellent
8.0
Excellent
9.3
Pros: Size of the room, location
Excellent
9.0
Pros: The hotel employee is a very good staff who helped me a lot.
Excellent
10.0
Pros: everything was perfect
Excellent
10.0
Pros: I liked the staff
Okay
5.5
Pros: Nice ambience in lobby. Staff was very friendly.
Details
Reviews
Overall 8.0 Excellent
Based on 1,454 reviews
Location
9.0
Bar
8.2
Service
7.7
Vibe
7.4
Cleanliness
6.4
Amenities
6.3
Wellness
6.0
Room
5.8
WiFi
5.8
Breakfast
5.6
Value
4.9
Comfort
4.2
Location
9.1
Service
8.0
Vibe
7.2
Amenities
6.3
Room
5.4
Value
5.4
Comfort
4.0
Location
8.9
Service
7.5
Room
4.9
Value
4.8
Comfort
4.0
Location
8.9
Service
8.0
Room
4.4
Comfort
4.2
6.0 Good
Pros: Location is perfect.
Cons: We were put by the fire escape. Fire escape means no view whatsoever of the city, no sunlight, and somewhat unsafe since anyone can just climb up to your room window.
5.8 Okay
Pros: Location
Cons: No cold water on the second day. 20$ for wifi? Come on!
6.3 Good
Pros: Location quite good, hotel lobby/bar has nice design and good atmosphere. Bedrooms spacious
Cons: Reception staff not very welcoming, music very loud in lobby and didn’t feel welcomed by staff. Bedroom style a bit underwhelming - given the brand’s focus on design. And worst touch - you had to PAY for Wi-Fi. What century are we in?
5.0 Okay
Pros: The lobby had a nice bar.
Cons: The water from the sink was scalding hot. Could not adjust it to a comfortable temperature. It was hard to wash my hands. Sink did not drain properly. Walls in bathroom were all scratched and chipped. Pretty outdated decor. Would not stay there again.
5.0 Okay
Pros:
Cons: Room on the small and uncomfortable side. Needs refreshing. Bathroom extremely small, no room to place toiletries.
10.0 Excellent
Pros: Everything was great, nice decor, amenities. Service was always fast and friendly.
Cons: Can’t think of anything I didn’t like.
8.0 Excellent
Pros:
Cons: I wish you didn't have to request a coffee machine
9.3 Excellent
Pros: Size of the room, location
Cons: Bathroom door stuck, no drawers, no refrigerator, no coffee pot, bed just ok as far as comfort
9.0 Excellent
Pros: The hotel employee is a very good staff who helped me a lot.
Cons:
10.0 Excellent
Pros: everything was perfect
Cons: The hotel coulnt find my reservation the day of my arrival. Had to call booking to call the hotel, in regards to my stay, before my arrival.
10.0 Excellent
Pros: I liked the staff
Cons: there was expired drink in our mini fridge
5.5 Okay
Pros: Nice ambience in lobby. Staff was very friendly.
Cons: Very little water pressure, rooms poorly and cheaply decorated, view overlooking an ugly courtyard, internet was not free (and expensive at $15-20/day).
Embrace the energy of the Windy City and explore the possibilities at W Chicago - City Center. Nestled within the downtown district, our hotel is housed in a historic Beaux Arts building; sophisticated Art Deco details combine seamlessly with a very modern sense of style to create an atmosphere that is nothing short of electric. Settle in and stay a while in sumptuous rooms and suites with vibrant design, contemporary technology and ultra-comfortable bedding. Start or end your day with Chicago-inspired dining at Midland Social Club, our modern restaurant, and grab a drink and survey the scene at MSC Bar. Break a sweat at FIT, or plan your next Chicago get-together in one of our striking venue spaces. Step outside and experience the city's iconic attractions - from the Loop to Wrigley Field, Millennium Park and the Art Institute of Chicago. Need anything while you're here? Just ask, and we'll make it happen with our Whatever/Whenever® service. You're invited - join us at W Chicago - City Center today.
The Hotel Felix opened in Spring of 2009 after a USD 50 million dollar redevelopment. As downtown Chicago's first Silver LEED's certified hotel in river north area- Hotel Felix is eco friendly delivers an enriching experience that not only benefits our guests but the environment as well with the use of Organic materials and Renewable resources. guests will feel happy.naturally.Other amenities - Spa onsite with private treatment rooms.Restaurant.Business Center.Fitness Center and Meeting rooms. The rooms include iHome system. in room safe large enough for most laptops. upgraded bath amenities and robes in each room.Valet parking is available at a charge of USD 60 per night subject to change without notice, located offsite.Restaurant - Taketie-Sushi Bar Open daily from 5pm to 10pmRoom Service is Available Daily.
Overall 7.7 Good
Based on 3,167 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
8.0
Pros: The room was clean and staff was friendly.
Excellent
10.0
Pros: The hotel was very close to many restaurants, bars and music venues.
Excellent
10.0
Pros: The staff was helpful and accommodating. Also the atmosphere was pleasant and fun.
Good
6.0
Excellent
8.0
Pros: Great location, good deal for price
Excellent
9.3
Pros: The hotel was nice and the staff was helpful in suggesting how to arrive at the airport safely in the middle of the night. We arrived early before check-in and they were able to hold our bags while we explored the city.
Okay
5.5
Excellent
9.0
Pros: Stylish, personal feel. very good sushi bar in lobby and excellent casual restaurant immediately adjoining.
Excellent
10.0
Pros: Great Location with plenty to do walking distance. Close to our wedding venue, Carnavale.
Excellent
8.0
Pros: Staff was very friendly and location was excellent
Excellent
10.0
Good
6.0
Pros: Location! Rooms were small but nice! Beds were comfortable!
Details
Reviews
Overall 7.7 Good
Based on 3,167 reviews
Location
9.4
WiFi
8.1
Service
7.7
Value
7.1
Bar
6.4
Cleanliness
6.1
Amenities
5.9
Breakfast
5.3
Room
5.3
Comfort
3.6
Location
9.2
Service
7.2
Value
7.0
Amenities
5.9
Cleanliness
5.8
Room
5.2
Breakfast
4.9
Comfort
3.7
Location
9.4
Service
7.7
Value
6.9
Cleanliness
6.0
Amenities
5.9
Room
4.7
Comfort
3.4
Location
9.3
Value
7.6
Service
7.0
Cleanliness
5.2
Room
4.2
Comfort
3.3
Location
9.4
Service
7.7
Value
7.3
Cleanliness
6.1
Room
5.1
Comfort
3.5
8.0 Excellent
Pros: The room was clean and staff was friendly.
Cons:
10.0 Excellent
Pros: The hotel was very close to many restaurants, bars and music venues.
Cons: Nothing
10.0 Excellent
Pros: The staff was helpful and accommodating. Also the atmosphere was pleasant and fun.
Cons: No,nothing I did not like.
6.0 Good
Pros:
Cons: Rust stain on sheets and pillow case. Long wait for elevator. Wasn't impressed.
8.0 Excellent
Pros: Great location, good deal for price
Cons:
9.3 Excellent
Pros: The hotel was nice and the staff was helpful in suggesting how to arrive at the airport safely in the middle of the night. We arrived early before check-in and they were able to hold our bags while we explored the city.
Cons:
5.5 Okay
Pros:
Cons: No coffee in room. Dingy sheets.
9.0 Excellent
Pros: Stylish, personal feel. very good sushi bar in lobby and excellent casual restaurant immediately adjoining.
Cons: No coffee makers in room.
10.0 Excellent
Pros: Great Location with plenty to do walking distance. Close to our wedding venue, Carnavale.
Cons:
8.0 Excellent
Pros: Staff was very friendly and location was excellent
Cons: Rooms were very small
10.0 Excellent
Pros:
Cons: Was a little tight quarters- but workable
6.0 Good
Pros: Location! Rooms were small but nice! Beds were comfortable!
Cons: Valet service was awful and took forever to get your car! Front desk staff were not friendly at all upon arrival and acted like they were being bothered to assist!
The Hotel Felix opened in Spring of 2009 after a USD 50 million dollar redevelopment. As downtown Chicago's first Silver LEED's certified hotel in river north area- Hotel Felix is eco friendly delivers an enriching experience that not only benefits our guests but the environment as well with the use of Organic materials and Renewable resources. guests will feel happy.naturally.Other amenities - Spa onsite with private treatment rooms.Restaurant.Business Center.Fitness Center and Meeting rooms. The rooms include iHome system. in room safe large enough for most laptops. upgraded bath amenities and robes in each room.Valet parking is available at a charge of USD 60 per night subject to change without notice, located offsite.Restaurant - Taketie-Sushi Bar Open daily from 5pm to 10pmRoom Service is Available Daily.
Originally built to accommodate visitors to the Worlds Colombian Exposition in 1893, the guest rooms and suites of the Congress Plaza Hotel are truly spacious by todays standards. There are a total of 870 guest accommodations, including 36 deluxe suites, many of which overlook the beautiful waters of Lake Michigan. High speed internet in guest rooms is complimentary. Wireless internet in the lobby IS free for all registered guests. Adult rates start at age 15 and older for a fee of $20 additional per person. Smoking rooms are based on availability at check in. Iron/Ironing board & Hairdryer & safe deposit box in all guest rooms.Overnite Valet parking is $49.00. parking at next door garage is $44.00
Overall 7.6 Good
Based on 13,861 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Good
7.0
Pros: The window was a Great view the room was nicely did an the air work very well it was very relaxing
Good
7.5
Pros: Location. History. Lobby. View from room. Comfortable firm mattress and sheets. Quiet rooms even on busy Michigan Ave. No hall noises. No Ghosts! Haven't been to this area (South Michigan to museum campus) of Chicago in years. Happy to report it has been revitalized and much cleaner than we remember.
Excellent
10.0
Pros: The view were incredible, my grandson was in awe! He could see the festival at Grant Park and the boats on the lake! The room was very spacious, clean and beautiful! The check in clerk was awesome including the room service! I am now best Nana!
Good
6.8
Pros: Close to venue
Excellent
10.0
Pros: The location
Mediocre
3.3
Pros: It was alright
Excellent
9.5
Pros: We enjoyed our stay here. It was an excellent location, the room was great and the bed was beautiful. We were out and about all day so it suited us to stay here.
Excellent
10.0
Pros: Good beds. Near lake. Friendly staff
Good
6.3
Pros: The location and the valet and bell boys were amazing and helpful
Good
7.5
Pros: The bed was really big and comfortable and we were very close to downtown.
Good
7.5
Pros: Great location, comfy beds
Poor
1.0
Pros: Location
Details
Reviews
Overall 7.6 Good
Based on 13,861 reviews
Location
9.4
Service
7.2
Value
5.8
Room
5.8
Food
5.5
Vibe
5.0
WiFi
5.0
Breakfast
3.7
Wellness
1.9
Pool
0.8
Location
9.3
Service
7.7
Room
5.8
Food
5.8
Value
5.2
Vibe
5.0
WiFi
4.5
Breakfast
3.9
Wellness
1.5
Location
9.3
Service
7.3
Room
6.1
Cleanliness
5.4
Food
5.3
Vibe
5.1
Value
4.9
Breakfast
3.7
WiFi
3.6
Location
9.5
Service
6.8
Room
6.1
Value
5.7
Food
5.2
Cleanliness
5.1
Vibe
4.8
Amenities
4.1
Breakfast
3.5
WiFi
2.5
Location
9.4
Service
7.2
Value
5.7
Room
5.6
Food
5.4
Cleanliness
5.1
Vibe
4.3
Breakfast
3.9
WiFi
3.3
7.0 Good
Pros: The window was a Great view the room was nicely did an the air work very well it was very relaxing
Cons: Not much that I didn't like just it's a older buildings it's scary the foundation just a bit out dated
7.5 Good
Pros: Location. History. Lobby. View from room. Comfortable firm mattress and sheets. Quiet rooms even on busy Michigan Ave. No hall noises. No Ghosts! Haven't been to this area (South Michigan to museum campus) of Chicago in years. Happy to report it has been revitalized and much cleaner than we remember.
Cons: Hotel room halls dungy and nasty. Fresh Wallpaper and paint would help. Rafael's restaurant poor. Outside seating dirty and in disrepair. Slow service, mediocre food.
10.0 Excellent
Pros: The view were incredible, my grandson was in awe! He could see the festival at Grant Park and the boats on the lake! The room was very spacious, clean and beautiful! The check in clerk was awesome including the room service! I am now best Nana!
Cons: I Loved everything! A pool would be nice!
6.8 Good
Pros: Close to venue
Cons: WiFi didn’t work and price was high at over $1000 for 4 nights
10.0 Excellent
Pros: The location
Cons:
3.3 Mediocre
Pros: It was alright
Cons: The staff was rude they should have Friendlier staff working the Front desk and everywhere else in the hotel
9.5 Excellent
Pros: We enjoyed our stay here. It was an excellent location, the room was great and the bed was beautiful. We were out and about all day so it suited us to stay here.
Cons:
10.0 Excellent
Pros: Good beds. Near lake. Friendly staff
Cons: Nothing!
6.3 Good
Pros: The location and the valet and bell boys were amazing and helpful
Cons: The house keeping ... make sure that you have your doors locked because they will come in without knocking ...
7.5 Good
Pros: The bed was really big and comfortable and we were very close to downtown.
Cons: The building is already too old and it did feel quite run down.
7.5 Good
Pros: Great location, comfy beds
Cons: Bathroom a bit dated
1.0 Poor
Pros: Location
Cons: Very outdated
Originally built to accommodate visitors to the Worlds Colombian Exposition in 1893, the guest rooms and suites of the Congress Plaza Hotel are truly spacious by todays standards. There are a total of 870 guest accommodations, including 36 deluxe suites, many of which overlook the beautiful waters of Lake Michigan. High speed internet in guest rooms is complimentary. Wireless internet in the lobby IS free for all registered guests. Adult rates start at age 15 and older for a fee of $20 additional per person. Smoking rooms are based on availability at check in. Iron/Ironing board & Hairdryer & safe deposit box in all guest rooms.Overnite Valet parking is $49.00. parking at next door garage is $44.00
With a stay at Inn of Chicago, you'll be centrally located in Chicago, steps from Michigan Avenue and 4 minutes by foot from Tribune Tower. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Overall 7.6 Good
Based on 2,711 reviews
All reviews
- All reviews
Good
6.0
Pros: the location was great it was clean kinda
Good
6.0
Pros: Rooftop deck was awesome! Close to everything. Could walk to wherever we wanted to go.
Okay
5.8
Pros: the location was really nice which i suppose is why you pay so much for the hotel. whenever i had to talk with a staff member they were really nice and helpful. my sister and i were there for lollapalooza and the inn only had queen rooms left when i booked, but we were given a double room which was nice!
Excellent
8.0
Okay
4.3
Pros: Location
Mediocre
3.0
Pros: Good location and lobby.
Excellent
8.0
Pros: The location
Excellent
8.0
Okay
5.0
Pros: Great location.
Good
7.0
Pros: location
Excellent
8.0
Pros: Close to everything. Nice staff
Good
7.5
Good
7.3
Pros: The hotel is at a very good location, rooms are clean and comfortable. They have free internet access in the lobby which is a nice place.
Good
7.0
Pros: The location was perfect.
Excellent
8.0
Pros: Located centrally, the hotel is close to all touristic places as well as to the shopping areas.
Good
7.0
Pros: I must say the location and the 22nd floor patio where my favorite thing about this hotel
Okay
5.0
Pros: Excellent location for shopping.
Excellent
8.0
Pros: $self.pros
Mediocre
3.6
Pros: wi-fi access in lobby. access to mag mile. access to conference venue at major hotel.
Okay
5.6
Pros: consierge answered all my questions
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Cons: $self.cons
Good
6.4
Pros: $self.pros
Okay
4.0
Pros: Good location.
Details
Reviews
Overall 7.6 Good
Based on 2,711 reviews
Cleanliness
7.3
Comfort
7.2
Location
9.1
Services
6.8
Staff
7.8
Value for money
7.2
6.0 Good
Pros: the location was great it was clean kinda
Cons: The room needed updated the bathroom mirror was so old and black around the bottom and middle you could hardly see in it no counter near sink to put anything Wasnt what i pictured from the beautiful lobby very out dated rooms no frills at all
6.0 Good
Pros: Rooftop deck was awesome! Close to everything. Could walk to wherever we wanted to go.
Cons: Rooms have not been updated, not the cleanest either. Very small, no view. Gym closed for maintenance.
5.8 Okay
Pros: the location was really nice which i suppose is why you pay so much for the hotel. whenever i had to talk with a staff member they were really nice and helpful. my sister and i were there for lollapalooza and the inn only had queen rooms left when i booked, but we were given a double room which was nice!
Cons: the air conditioning in the room did NOT work! it was actually terrible, and with the placement of the windows and the sun, the room would become unbearable by 8 in the morning. i was trying to figure out the ac unit and what could be wrong, i happened to look underneath the unit and see the vent completely clogged with dust, honestly surprised it didn’t start a fire. but the room overall was not too bad, however i’m doubtful i would ever pick this location to stay again. they charge a $75 daily security deposit on top of the other fees which i was not aware of at first (my other hotel fell through last minute and i booked this one in a rush, which is why i might have not noticed the security deposit note at first), this was extremely hard on my budget for the rest of the trip, but they refunded the deposit a few days after check out! the water in the bathroom also never got to a more than comfortable temperature , it was always cold showers.
8.0 Excellent
Pros:
Cons: The maid service could have been better.
4.3 Okay
Pros: Location
Cons: It needs a remodel. Hotel smells old when you enter the room's,wallpaper peeling, carpets very worn and stained. It's a great location.
3.0 Mediocre
Pros: Good location and lobby.
Cons: The hotel room was horrible. Broken items in the bathroom, the furniture was out of date and dirty. This is basically a discount interstate motel from 1990. Please reconsider booking at any other property if you are able.
8.0 Excellent
Pros: The location
Cons: My only complaint was that I was unable To take a bath since the tub was missing a Drain plug....
8.0 Excellent
Pros:
Cons: Ask for assistance with our TV and no one ever came to fix it.
5.0 Okay
Pros: Great location.
Cons: The room itself was clean, but everywhere else in the hotel was pretty dirty. Just dingy and kind of run down.
7.0 Good
Pros: location
Cons: age of everything
8.0 Excellent
Pros: Close to everything. Nice staff
Cons: Room was clean. The bathroom ceiling leaking water and floor was wet.
7.5 Good
Pros:
Cons: Bathroom is very small, mirror needs to be replaced due to age and clarity.
7.3 Good
Pros: The hotel is at a very good location, rooms are clean and comfortable. They have free internet access in the lobby which is a nice place.
Cons: There is no restaurant in the premises, there is only a coffee shop next to the hotel, thus there is no comfortable way to have a decent breakfast.
7.0 Good
Pros: The location was perfect.
Cons: The bed was really lumpy and uncomfortable.
8.0 Excellent
Pros: Located centrally, the hotel is close to all touristic places as well as to the shopping areas.
Cons:
7.0 Good
Pros: I must say the location and the 22nd floor patio where my favorite thing about this hotel
Cons:
5.0 Okay
Pros: Excellent location for shopping.
Cons: Air conditioner in the room was not accessible for adjustment in a temperature change. Also the TV did not have any pay per view chanels.
8.0 Excellent
Cons: Rooms are not ready to 15-00, at the same time, check out time is 12-00. Something could be done to prepare booked rooms to 15-00
3.6 Mediocre
Pros: wi-fi access in lobby. access to mag mile. access to conference venue at major hotel.
Cons: the air conditioner in my room was filthy. i couldn't switch it off because there was no open window to use, and when i did switch it off my throat became sore and dry.
5.6 Okay
Pros: consierge answered all my questions
6.4 Good
Cons: there was no breakfast available
4.0 Okay
Pros: Good location.
Cons: Small room (at least ours). Noise (not street).
With a stay at Inn of Chicago, you'll be centrally located in Chicago, steps from Michigan Avenue and 4 minutes by foot from Tribune Tower. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
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